BlueJay.com

I ordered 35301 Medieval Chess Set from Blujay from the seller dkgiftsandcollectables on 12/12/11 and paid for it ($40). I have sent out messages to get info on when it was supposed to be shipped and I never received one. I also sent out multiple emails to dk gifts and Blujay about not receiving the product I ordered and I never received an email back.

It was supposed to be a Christmas gift for my fiance. I have called Paypal to get their info and the number they gave me was no longer in service. I have sent out over five emails and called two numbers. So today (2/12/12) I printed off all the emails I sent regarding the product I never received, explaining to D&K if I don't receive a refund I will be taking legal actions.

The chess set was only $40 but I am a college student and I can hardly make ends meet and that is a week's worth of food for me. It isn't right that Blujay lets people sell items off their website and then does nothing about it. I personally think Blujay should be sued.

Last Christmas I ordered a jersey for my 11-year old; it's his number 1 gift on his wish list. I even contacted the seller via email in advance to find out what sizes they had since there wasn't any size detail. They said for me to put the size I needed in the instruction box and they would accommodate; they had every size. I made my purchase, an invoice was created, and my bank account was charged, but I never received the product. I'm still waiting! I continue to contact, but I get no response! Scammed!

Do not, I repeat, do not buy from bluejay.com. I saw an item I wanted, a L'Oreal brand holographic eyeshadow for 9.99 from googlebutts aka Regina ** total 12.54. I asked perpetrator about shipping but got no answer just an email from stupid Paypal, a company who can care less about you. Avoid if you have to, I got suspicious and googled "googlebutt scam". It is a scam and Paypal's review and reputation is just as bad hard to resolve. I filed to FBI internet crimes to avoid these people who know where the money is funding. Please be aware, do your research beforehand and think. Don't be an impulsive shopper. No lesson learned, instead teach many to prevent this from happening to them.

I purchased a receiver from BlueJay.com. After 3 days, I sent a follow-up email, since I never saw a confirmation on my purchase. Carla replied saying she was busy. And I was told the item would not be shipped for a week due to heavy traffic on the site. 14 days later, I followed up with the seller again. This time I was told the item was being shipped and would arrive in 7 days.

Carla never sent a follow-up with the shipping information, tracking number, etc. After 7 days, the item never arrived. I reached out again and was told it was shipped. She also said she would investigate but still would not provide any shipping details (receipt, tracking number, etc).

At this point I opened a claim with PayPal. It's been 3 days and she has not replied to the dispute. I searched for other complaints and found several others had a similar experience. I immediately went back to PayPal and escalated my dispute knowing my purchase was never going to arrive.

I have now a pending reimbursement from PayPal. I would like to see PayPal refuse payment to fraudulent vendors like BlueJay.com or at least warn the buyer of other fraudulent cases before accepting payment.

I purchased a Technics stereo receiver from her on June 14, 2011 through Bluejay.com. I paid her $120, shipping included. After weeks and weeks of delays and excuses, I finally received a broken, filthy, fisher receiver she was also selling. This receiver was going for $50. It is now August 31, 2011 and I still does not have a receiver. We have exchanged more than 70 emails, but in the last 2 weeks, there has been no response from her.

My husband ordered a DVD he had been looking for a long time. Having bought many items online before, I gave him the okay! Had I looked at the name before hand, I would have known, Walter **, scam artist out of Nigeria! He's made ABC news and 20/20 for scamming people! Paypal is supposed to protect consumers from this! They need to shut him down since they're the ones letting this happen! Twenty dollars here and there adds up over time and people, please read or google info about web sites before you purchase something, so this doesn't happen to anyone else again!

On July 9, I purchased a set of mixing bowls through blujay.com. I paid through PayPal (thankfully), and I have the invoice showing my payment was processed on the same day. It is August 19, and I still have not received the item, in spite of numerous attempts to contact blujay.com for help. I also looked up the seller's email through my PayPal account, and sent an email directly to the seller. Still, no luck. Today, I will contact PayPal to get a refund. I wish I had seen this website and the complaints listed before I decided to shop on blujay.com. Credit card charged but no merchandise received.

As of today, June 3rd, I still have not heard from Mr. U. This morning, I sent U. an email alerting him to the fact that I was on the verge of filing a complaint against him for fraud. I don't know his actual mailing address, but from what I've read on your site, you are very familiar with this man. What can I do? Please advise. This DVD set was a gift to my daughter, who is suffering from a chronic, debilitating illness. She loves 'Beetlejuice,' and was so happy and excited to be getting the DVDs. She is so hurt and disappointed. I don't suppose this qualifies as 'physical damage,' but I can't afford to lose ANY hard earned money to this guy.

I ordered a movie in Nov. 2009. My bank received the check back on 12-2-2009. After countless emails about the whereabouts of the movie and no response, I decided to file a complaint. I see other people on the internet complaining of the same thing.

A positive conclusion to a nearly 2 and 1/2 month arbitration thanks in large part to consumeraffairs.com, with a passion to protect the consumer, ability to reach the public with timely information and a working relationship with consumer law advocates. Since about 8/8/09, I have been in an ongoing negotiation with a Walter, as, acting as, or representing Retro Flixx, to receive a DvD I purchased and paid for via the Blujay.com web site. Finally, on 10/20/09, the item purchased was received intact and as described from the seller as, acting as, or representing Retro Flixx. Bottom line: Consumers expect what they paid for in a timely manner in the condition advertised, or as promised. A satisfied customer tells a friend...but, a dissatisfied customer tells ten! Case resolved.

This is a secondary follow-up e-mail from the first one sent previously. I have been in an ongoing arbitration with a Mr. Walter U., as, or acting on behalf of Retro Flixx, since about 08/08/2009 when I ordered The Doberman Gang Set of 3 DvD's from him on-line via BLUJAY.COM. We negotiated a selling price of $25.00 which include shipping and handling charges. Mr. Walter U. assured me the item would promptly be sent as shown on the web page.

After promptly sending my money order for the negotiated amount of $25.00 and nearly two months of silence, stalling, e-mails which stated the "shipping department" was at fault or it was being checked at his end and he would attempt to get the tracking information to me, and then yesterday on 10/05/09 receiving the wrong DvD set (a four disk set, which I promptly sent back to Mr. Walter U. this morning on 10/06/09 at an additional personal expense), and filing a previous complaint with Consumer Affairs and also by contacting BLUJAY.COM (so far, to no avail), it appears Mr. Walter U. and/or Retro Flixx might finally be taking me seriously as I refuse to allow this to go unchallenged.

Mr. Walter U. is aware I have filed these complaints as I informed him via e-mail and that this was just for starters. My resolve to stay after it might just gain me the item I paid for nearly two months ago. Although I am still waiting for The Doberman Gang DvD Set, I can now prove Mr. Walter U., as, or acting as Retro Flixx exists and DvD's are being shipped from the mailing address on the BLUJAY.COM web page as I retained the manila shipping envelope with delivery confirmation number affixed.

My remedy thus far has been to demonstrate to Mr. Walter U., as, or acting as a representative for Retro Flixx, that this will simply not go away because of geography (he is in California and I am in Texas). I have seen one other complaint on your web site about a Mr. Walter U. via BlueJay.com, which is actually BLUJAY.COM., Katherine of Gaithersburg, MD September 18, 2009

Possibly what I have tried might assist this other consumer with success. Combined, two are stronger than one acting alone. My desire is for the seller to be prompt and honest on-line, and for the consumer to be treated with dignity while receiving the services promised for the negotiated price. Thank you.

Been nearly two months of on-going negotiations, aggravation, e-mail correspondence, and so far, all without receiving the item which was promised and paid for by me, the consumer. To date, I am out $25.00 and around $3.50 additional for a manila mailing envelope and postage to return a DvD set I never requested or ordered, sent in lieu of what was ordered and paid for. That does not count the loss of personal time to continue this nearly two month on-line negotiation process....

I purchased a copy of 'Shock Em Dead' DVD August 24, 2009. I used paypal and received a message on August 26th from the seller, Walter Urenda, that the DVD had been shipped. That was 23 days ago. I contacted the seller once, and he replied that he would try to get the tracking info for me. Several days went by without furthur word from him. I sent two more emails to the seller, without reply. I then went to complain on the website, with the same result, or rather no result. Who runs the site/ How can I make contact to explain my problem? I am feeling like a victim. The dollar amount in question is under 20 dollars, but it is a matter of the website and it's sellers acting responsibly.