Avesil.com

ann of fayetteville, NC November 19, 2009

I had ordered this product online along with another product called Junelceanse. It had a 14-day trial period to cancel. I had cancelled the product within 14-days in order to keep from being charged the full price and return the merchandise back to them according to their invoice. I had paid for a shipping label of $6.99.

Well the e-mail that they had sent me said that I had 10 days to print this label.On Oct 31, 2009 I was charge with a price of $89.95 that came out of my bank account. I had used my bank card in the beginning for the trial. When I had called and spoke with Olivia Banks from customer service, her words to me was that they didn't received the merchandise within 10 days according to the terms and conditions.

I have looked at the terms and conditioned and printed it and see no where in there where it states that you have to have the merchandise back to them in 10 days. She refuse to give me my full amount of money. I explain to him that I had the Swine flu and even if it was to be returned then I couldn't have gotten out to send it. Her reply, to me was thatshe was sorry that I was sick, but it states the return in the terms and condition. She did reimburse me back $50.00 but I think that I should receive all my money back being the fact of the matter I was sick and it didn't state that in their terms and conditions.

I am just wondering how many individual they have ripped off with this same scheme. I want to know if there is a way that I can bring a civil suit against them for not having information into their terms and conditions as they reply it is.

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