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And what might ap9 be? Well, you might want to start by researching a company called Vertrue.
Reynaldo of New York NY (08/18/08)
My bank account was charged 4 times without my consent or approval. I am trying to contact someone at AP9 but have not had much success. I want my account credited ASAP.
4 charges in the sum of $61.90. The unauthorized charges caused my account to be overdrawn, thus in turn costing me an additional $29.00. Bringing the total cost to $90.90.
Deborah of Waterloo IA (07/29/08)
This is concerning my parents. The company AP9 called my mother on the phone and told her how they could save money on groceries. My parents are on a fixed income and in their late 70's and early 80's. This has been over two years ago as far as I know, I will have to do more checking. Since that time they added several other services to her account. My dad can not read and mom is litterly blind in one eye and going blind in the other and has trouble seeing small print with the other. We figure they have charged them over $340 a month for the last two years. I asked my mother about it and she said she never recieved any information no cards, nothing from the company in the mail. Now my parents are in trouble big time. I looked over the credit card bill and seen this just last month and started cancelling the services. When I called and asked them about this they said they could cancel and never said anything about a refund at that time. Well a month went by and mother recieved another credit card bill and it had two more charges on it. I called and cancelled but this time they gave me a manager and he said he could refund some of them for two months. When I asked how aperson was to use services they said they had to call and request the cards. My mother never heard that one. I ask them how this company could get by doing this to people and they had no answer. When I got home from Wisconsin, that is where my parents live, I decided to see what was on computer about company. That lead me to you. My mother just started using the credit card about the time this all started so she was pretty new to it. She could not figure out where the charges were coming from. All she can remember is about the discounted grocery thing none of the rest. She never signed up for any of the other stuff she was charged for. I need help with this one. There is no address for me to give you on this matter for the company and all I have is all the telephone numbers on the credit card bill. And at this time they are in Wisconsin.
Sharon of Worland WY (07/28/08)
under the name of intelius they charged my credit card $11.40 & the $19.95 after offering a one search for $4. The $19.95 was for a subscription. i never joined anything or requested any subsription. The $4 fee did not state there would be any additional charges to bring it up to $11.40. One charge came accros as Intelius-inteliu wa but the phone number just says they are too busy to take calls and hangs up on you. They also published my personal, unlisted information after they obtained it.
Fraudulant charges on my account. When they published our personal, unlisted information they put our safety at risk, as we had moved across country hiding for safety. Also, I have had to close my credit card & have to wait 2 weeks before I can get a new one.
Rick of Topsham ME (07/27/08)
As many others have reported on your site, my wife somehow got signed up for this service without realizing it and monthly charges were made to our credit card for two years before we discovered it. I used the sample letter I found on your site (http://www.consumeraffairs.com/online/simple_escapes_letter.html). MY LETTER WAS RETURNED BECAUSE THE ADDRESS WAS NO LONGER VALID.
Once I found a more current address (in Nebraska), I tried again and it worked like a charm. I copied the Nebraska Attorney General and they followed up with the company resulting in a complete refund of all charges. For the benefit of others please replace the Connecticut address on your site with: 9500 West Dodge Road Omaha, NE 68114 Note: The response letter the company sent to the Nebraska Attorney General showed a different address: P.O. Box 5152, Des Plaines, IL 60017-5152.
Rob of Ocala FL (07/21/08)
My wife and I booked a flight online. 5 months later we notice that for the past 4 months that there had been two unauthorized deductions per month by Reservation Rewards and Shopper Discount for $10 each....a total of $20 a month. Researching this we found out that the company had been accused of fraud many times by consumers because they take the data off the travel sites directly....with no input necessary for the consumer. I protested it, and canceled the card that was used and had a new bark card issued. The next month the bastards had somehow gotten the NEW card number, despite us never using it online! They charged us again! I am closing my bank account to prevent this from happening again.
I will have to continue to protest each and every new charge they make. I also lost the first two months ($40) because too much time had passed, so they got free money off of us.
Leslie of Valparaiso IN (07/11/08)
This $19.95 charge has been on my last 2 credit card statements. I have not looked into it as I just found out. I will be calling them as well as my credit card provider. I did not sign up for anything like this.
They have been charging my acct. and I have received no services.
Vance of Jackson MI (07/09/08)
My credit card was billed for the past two months 12.00 each time for no reason. I have no idea who these people are and of ourse they have an 800 number that does not work. Let me know what you can do about this.
Money being taken out of my bank for nothing.
Julia of New Glarus WI (07/03/08)
I was fraudulently signed up for this service. They charged me 17.95 unknowingly. My credit card refuses to pay it saying I knew I was signing up for this service. This company is illegally signing people up for their service withouth knowledge!!
Daya of Birmingham AL (07/03/08)
I began receiving debits to my checking account in September of last year. I did not even notice it until I received an overdraft at the end of the year. They had been charging me $1, $14.95 and $29.95 every month. First I complained online. I received reply emails they could not locate my account to cancel it. Exactly! I never joined them. I was fed up with the long reply time and took the email to my bank and they refunded me all fees and charges. Then next month there it was agian. After about 3 back and forth emails they sent me a GOOD phone number. I called and they assured me they would clear it up and never charge me again.
Here I am six months later and all of a sudden I have debits showing up again. When I contacted my bank furious they said I had to contact the company first to get my money back and opened me a new account with new credit card. I received an automated response saying they received my complaint and would contact me no later than 5 days. Its been a month and I still havent heard from them. They do not have a good contact number on their site either. Very frustrated!
Darla of Lubbock TX (06/26/08)
[They] have charged by Visa account with a charge that I did not authroize. I want it removed now
James of Huber, Heights Ohio OH (06/23/08)
unauthorized charge on my VISA account
Matt of Woodstock GA (06/14/08)
I was charged 12.00 for Shoppers Dicount on my card that I did not authorize, to my knowledge. I called and they advised that it was from a PetChoiceOnline purchase that I made online, but it was not made clear to me that the Shoppers Discount was part of the purchase. I feel this is the new scame going on to make unclear memberships during online purchases. Be AWARE.
I called Shoppers Discount using the phone number on my credit card statement. They allowd me to cancel but I was responsible for the 12.00 charge. I will write the BBB on this online scame. BTW PetChoiceOnline was also outside the US and that was not clear on the purchase either, that may be why this is happening.
Dean of Dumas MS (06/11/08)
I was checking my credit card account on line and noticed an unknown charge for $19.95 from someone or something called AP9*PMIDENTITY.COM-V I have never did any business with this merchant or what ever it is. I went on line and found that this merchant has been ripping off others besides me.
Jeremiah of Lewisville TX (06/05/08)
They are charging my checking account monthly and i have no idea who or what they are or how to stop it. Further more i have not signed up for any nor used my account for anything to do with this company.
i do not feel that i should have to open a new account for something i have never used or purchased
Sherri of North Cape May NJ (05/22/08)
I have three unauthorized charges on my credit card for the last three months for 19.95. AP9*PMIDENTITY.COM-V. I did not make these purchases and wish to be refunded and these fraudulent charges to stop.
I am paying for something I did not purchase or order and I might be forced to close a credt card which I do not want to do just to make sure I dont continue being charged.
Debbie of Bridge City TX (05/21/08)
I bought some games online and when asked for a discount of 10 dollars i checked the box, the next thing I knew I was being charged 10 dollars a month. I finally figured out today how to cancel the membership that I knew nothing about. They say nowhere on the site how to cancel this unwanted membership. I finally now have a cancelation number....i hope they wont charge me agaqin......makes me afraid to buy online
10 dollars a month for nothing since nov 1007
Rebecca of Twin Falls ID (05/18/08)
This internet scam site has been charging my credit card $9.00/month. I did not what-so-ever access this internet site nor did I give out personal information. I tried access the website when I noticed charges coming from them and they make it impossible to resolve matters. They ask for a username etc...
I feel helpless to resovle this matter on my own. They make it impossible to contact them and this should be a crime.
Roz of Everett WA (05/13/08)
Sometime in May of 2007 I managed to click a small box while in the Velocity website per AP9*PASSPORTTOFUN+-V. I called the complaints line - only to find that I had became an unaware member of AP9*PASSPORTTOFUN+-V who charged me $14.95 per month...for what? They stated that it was for a $20 dollar rebate for my airline ticket. What was the membership to?They said they sent me an email. I do not remember recieving the email. Could my SPAM blocker have stopped it? The print on the Velocity site for this company must be exceptionally small, as I am good about reading the print around check boxes.
I called the complaints line (May 13, 2008) and cancelled the membership and refunding me $14.95..It has been a 12 month event...wouldn't that amount range around $179.40 for 12 months of what service or product? They have supplied me nothing - other than a $20 rebate? I feel they owe me $179.40 - $20.00 =$159.40
Timothy of Jacksonville NC (05/13/08)
I took an online survey reviewing different companies and products with the promise of a free gift card. When you chose a company you would be forwarded to their website. I decided to try two of the company offers, one being Netflix and the other being Blockbuster. I entered my information into the Netflix and Blockbuster websites as directed. A few days later I had charges pop up on my credit card from AP9*YOURSAVINGSCLUB and AP9*MAINTENANCEFEE. I contacted the number listed on the transaction and canceled the membership as they put it.
One week later I have another charge, this time from AP9*TODAYSESCAPES. Again, I contacted them, this time a different number to cancel this membership. I started looking them up on line and AP9 has a number of companies under them and I found hundreds of complaints against them for the exact same business practice. Some bloggers said they had to cancel credit cards to stop them from charging their accounts because each time they would call and cancel they would get charged again by another one of the AP9 companies.
So far I've only lost $22 but I see that this is problematic for other victims who have not been able to shake this company. Something needs to be done.
James of Battle Ground IN (05/03/08)
They keep charging my bank account and I have no reason why
Jane of Everret MA (04/26/08)
Going over my credit card statement I found that I've been charged by AP9*PASSPORTTOFUN At first I didn't think much of it because I thought that it my have been for I bought and I didn't look into it in more detail.
Afew months ago by chance i saw a 17 dollars charge that I did not recognise , I called and the person explained to me in terms I did not understand , I asked then to get me out of whatever I did not really undersstand . Today I saw another charge from the same and when I called the denied that I had cancelled and even made me aware that they have been charging me for years (about 3). I am sure that I never signed for this , whatever it is and would like to get back my money from them
about 17 now 20 dollars monthly charged from my card for over 3 years. Overdrafts due to unexpected charges
Denise of Gillette WY (04/15/08)
My mother was recently placed in a nursing home. Upon going through her finances I discovered a $5.95 being deducted from her checking account and has been for at least 2 years that is as far back as I have gotten. I have been to the bank and they had given my some phone numbers but none of them had anything to do with this withdrawel. I have been on the internet trying to track this down and have had no luck. The whole deduction reads AP9*combined C0 Nnectio followed be a few numbers(not a phone number) and my mom's name. I do not know what course of action to take as no one seems to know what this account is for.
I feel it should not be this hard to find a company! I am frustrated!
Tina of Portage MI (03/24/08)
This company has started making charges on my debit card under several different AP9-shoopingessentials-v, AP9-passporttofun+, these are place I have not dealt with, I want to file fraud charges how do I do that.
I am a mother of three kids and have a limited income and can't afford $14.95 to come off my bank book 2 or three times a month or I wont be able to make my house payment. I have very limited extra cash to play with monthly.
Frank of Jacksonville FL (02/17/08)
I received a gift certificate in the mail, so I joined this club to use my certificate. The cost was higher than if I paid cash for them. I canceled my membership. Since then they take $1 a month from my checking account, sometimes more.The bank said I have to stop the withdrawals myself. I tried to contact them but no response as of yet. This has been over a year now.
Due to these withdrawals I"ve had checks bounce and had to pay the fees on them.
Holly of Ponte Vedra FL (02/15/08)
I saw a charge of $169.95 on my January VISA from a company called AP9*Simple Escapes. I don't know who they are, or what the charge was for. I never ordered nor authorized this charge and called for a refund. They said they had gotten my credit card info from THE COMPANY STORE; must have been when I've shopped on-line. They said I had approved an authorization to join this 'discount club for savings' when I made my purchases through THE COMPANY STORE. I like TCS bedding/pillows, but will never shop on-line with them again if this is the kind of dishonest practices they're a part of.
For more than 6 months now, my AMEX was being charged from this same scam company: membership fees, savings fees, etc. When I continuously called AMEX to complain and told them NOT to place any further charges through, this has now mysteriously appeared instead on my VISA. I am living out of the country right now in Italy, so do always shop on-line. Now, it's going to make me nervous to do so....
They said I would be credited back my $169.95 within 1 week.
Lynne of Steubenville OH (02/15/08)
This company put a couple of charges on my father-in-law's credit card; the second one was for $199. I called for him the second time, and when I asked what kind of business they had, they told me it was proprietary and confidential. WHAT KIND OF LEGITIMATE BUSINESS IS PROPRIETARY AND CONFIDENTIAL? I checked on ripoffreport.com and others are having similar problems. They do have a website describing their services, so I'm not sure why their customer service and manager couldn't tell me what they did. But beware!
They've charged the credit card twice.
Kristina of Antrim NH (12/27/07)
I was charged $8.95 on my credit card several times. I called the number on my statement and no one answered. Got mad. Called the following month and fortunately a nice woman helped me and have not been charged on my credit card again.
However, I got conned into a great deal on saving on my prescriptions, etc., and have since been charged on my bank account $8.95 a month. This one does not show a number, only AP9*combined connection. I have just written to them online and expect to hear from them soon. We will see. I am sorry we are all having to deal with companies that are so inconsistent. Yes, we as consumers should be more diligent about our stuff. And thank you for allowing us to speak.
Michelle of Chantilly, VA (12/02/07)
Since October 2006 I have been charged a fee from a company I never even heard of. I did not sign-up for or agree to any such transactions. I have Googled the phone number listed on my bill and have found that this company goes by different names i.e. todaysescapes-program.com as well as others.
$157.25 has been charged to my credit card.
Karen of West Allis WI (10/30/07)
Ap9 Shopping Essentials has 6-10 unauthorized charges to my bank card so far. I did not sign up for anything, but I keep getting these charges. I already had to replace a check card once about a month and a half ago, and now the same thing is happening again. Help! I have not gotten any of this money back yet! So far they've taken over $100; I can't spare that much!
Corinne of Coronado CA (09/23/07)
On 08/28/07 a charge for $14.95 appeared on my bank statement from Ap9 Businessmax. I had no idea who or what they were. I looked them up on the Internet and knew for sure I had never done business with them - I can't even figure out what they sell. Further research showed that they seemingly obtained my information from Vista Print from whom I did order business cards 07/23/07. I tried unsuccessfully to contact them. I am now in the process of notifying my bank and any one else I can to reverse this charge, prevent future charges and let other people know to beware.
Thao V. Nguyen of Stafford TX (09/13/07)
I didn't purchase any item from this company and they charged me each month USD 14.95 since Feb. 2007. I didn't pay attention to it when after I requested Washington Mutual the closing of my credit card VISA ending 7650, the company continue to charge me of the same amount. I made a claim with them. They promised to refund me the last two months and cancel the transaction. Instead of it they charged me again on 8/30 and on 9/12/07.
It is weird although the monthly is small. But at long, it is a troublesome. I ask your assistance. Thao Nguyen
Dina of Chicago IL (08/21/07)
After we stopped using one of our credit cards, I saw that this company called AP9 GalleriaUSA charged us $13.95. I then looked more carefully at credit card statements dating back 2 years to find that they had been charging us small amounts every month. I called our CC company to learn that they are a marketing firm and are third-party affiliated with big companies like Chase. I contacted them directly to ask them what services they provided and why they were charging me for 2 years. I learned that I had unknowingly (they claim knowingly) agreed to their services through Snapfish when I signed up for an account. The services they supposedly provide are discount cards to retail stores like Lane Bryant, places I where I definitely wouldn't shop. At any rate, I got incredibly angry and the manager canceled my account and refunded me 2 months. We will now follow up with our credit card.
Because I didn't look carefully at my credit card bill (they charged small amounts like $8.95-$13.95), I assumed it was a charge from my husband's lunch or something similar. Over the course of two years, we were charged over $275. I still haven't tallied it up because I'm so disgusted with my irresponsibility in not catching this earlier.
Anthony of Mountain Home AR (07/21/07)
I ordered rubber stamps from the Vista Print site and was asked to check the box for a $10.00 credit on my next order.One month lather I had an unauthorized charge fo 14.95.I called the number and I was assured that it would be canceled and my card credited
So far I am not out anything if they credit my account,,It is just the idea that I trusted the company in good faith
Anthony of Mountain Home, AR (07/21/07)
I ordered rubber stamps from the Vista Print site and was asked to check the box for a $10 credit on my next order. One month later I had an unauthorized charge of $14.95. I called the number and I was assured that it would be canceled and my card credited.
So far I am not out anything, if they credit my account. It is just the idea that I trusted the company in good faith.
Lydia of Fountain CO (05/16/07)
When I lived in another state, Simply You began charging me on my Providian Visa, now several years later, I am battling with Ap9 Shopping Essentials (same Visa). I called to cancel and was told they would only credit me back the most recent charge (of $19.95). By the time I received my Visa statement and contacted them, they already had charged me for another month. I argued that I never ordered or received anything from them and deserved credit for any and all charges made to my Visa, which they refuse to do, but do assure me my subscription is canceled. But each month, my Visa statement shows their $19.95 charge and no credit. The Visa company have sent me some forms for me to fill out and send back to them, so they can investigate the charges. But this keeps happening; different amounts, different companies thru the years, but the same scam.
Lisa of Woonsocket RI (04/19/07)
I was checking my bank statement online and came across a charge of $109.95 from a company I had never heard of VSEscapes. I called the number listed by the purchase and was greeted by a recorded message that I had reached Vicoria's Secret Escapes, all operators are busy, but, I can enter my membership number for automated assistance. I was dumbfounded. I had no kind of membership with Victoia's Secret. When the word membership clicked in my head, I started thinking whoa, this must mean more than one time charge for something I know nothing about. I immedietly keyed in the website and low and behold to my surprise I find I've been scammed by a company myself and many others find to be highly reputable.
I will be contacting my bank to file a complaint tomorrow, and as I work for the bank I will make sure that everyone I have contact with both associates and customers be aware of this horrible scam to steal from innocent people.
Ryan of Glen Burnie MD (03/12/07)
I signed up for a free 14-day trial in which I decided to cancel within the 14 days. I was looking at my latest credit card statement and noticed that they were still charging me the $24.95 monthly fee. I cancelled with them in 07/2006 and as of 03/2007 I was still being charged. I called to explain this and they said they had no record of my canceling and that they could only refund 2 months. I know for a FACT that I cancelled within the initial 2 week "free trial."
Judy Clark of Port Orchard WA (12/06/06)
We ordered an exercise tape from Windsor Pilates and then began being charged 14.95 per month by AP9 Simply You. We have never heard of this company and did not give permission to be signed up for it and did not give out information. Now they say they did have permission via the company we ordered from and say it is our fault for not checking our statement.
WE are now out $150 over the course of the year that we did not catch the fraudulent charge. There are many people this has happened to. HOwever the company still refuses to refund the charges even though their services were never used. ( Mainly due to us not being members to our knowledge)
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