AOL - Privacy Plus

What next!?

I really don't know how I am getting debited from this company every month. I have dealt with this for about two years. I even called them and cancelled what ever it was that I supposedly signed up for. And still they are debiting money from my account. I even changed my debit card number and my bank has refunded the amounts that has been debited and also deputed it for me. I tried to call them again to complain and all I get is circles with the phone. And I also tried online www.Privacyplus.com and on the phone it gives you another website www.Memebrsavings.com I am so tired of these people doing this.

I noticed that there were a lot of complains when you type privacy plus. I need this to stop. At first it was for about 60 something dollars and additional 2.00. They stopped the 60.00 something but they are still taken out the 2.00. And I just don't know how they even are doing it without my consent and when I changed my card because of this issue nor do I know how long it has been going on for.

Since April 2009, they have been deducting $2.00 per month from my debit card. I never authorized this and do not know how they got my debit account number. I am 66 years old and this has stressed me out. I have tried to cancel to no avail. All the accounts online on the complaints all say the same thing as me. This is fraudulent.

This company have continued to debit my Mastercard account after I made them aware that it was unauthorized by me.This had been going on for 6 mos. before I was aware of the charges. The person I spoke with said he couldn't speak to me because my name wasn't on their account file. There is no one but me who is authorized to use my Mastercard. I can get no sane person from this company on the telephone. I would appreciate any help or direction on this. Thank you.

I did not sign up for this service, I simply inquired about it to see what they offered. I have been receiving automatic withdrawals ever since. I have tried to call and cancel but the phone loops and I don't get any response. I am so sick of this.

Privacy Plus is charging my checking account each month $2.00. I have called them several times and asked them to cancel this subscription because I have never signed up for this service. I keep getting told it is cancelled by the charges are still accurring. I do not have AOL and haven't had this service for several years. I don't know how they got my info to charge my credit card. I don't know their address.

I called today, 6/16/10 and supposedly the account has been cancelled again. I did not speak to a person but got a recording after inputting my telephone number and pressing a number to cancel this account. I would like this charge to stop. I am contacting my bank today to have them stop this automatic withdrawal.

A $2.00 per month charge (payable to PrivacyPlus) has been appearing on my GM Card Mastercard account for several months. The charge started when I subscribed (temporarily)to Free CreditReport. I did not authorize a $2.00 per month charge to my credit card account(payable to PrivacyPlus or anyone else). These people are stealing money from bank accounts and credit card accounts. At the very least, they're committing fraud. Is there nothing we can do to stop them and the fraudulent activity they're performing?

After checking my bank statements, I found 5 companies have signed us up for memberships that never were authorized. After contacting these company, I was told to contact you. I would only then get any results. These company didn't have any right or authority to charge my bank accountant the total of $220.55. I believe that this is "fraud". As a result of this unauthorized action, our bank account went into minus and we had to pay the bank overdraft charges, what put us way behind on our bills.

Back in December, I ordered a free credit report and was charged, then credited the standard $1.00 fee. I cancelled the 7 day free trial within 3 days. Since then, Privacy Plus continues to charge my card $2.00. I have not authorized these charges and continue to be charged. I have tried to speak to a "live" individual and have also cancelled through their automated system only to be charged again this month!

I never signed up for their free credit monitoring or whatever it is they do. But then I began seeing a monthly charge on my bank statement for $2.00. I may have signed up for a free 7-day enrollment, but I always cancel anything like that well within the 7-day period. Anyway, after 5 months of $2.00 charges on my bank account, I got to the bottom of it. I never, never signed up for their program, and they screwed me. There's a very surly unpleasant girl on the phone--she's hostile, mean, and nasty. Do not deal with these creepy people!

A debit of $2.00 showed up on my account. I called the number, and spoke to a representative Iva, about the charge. She started asking me for personal information, which I was not willing to give out, in order to look up the charge. She wanted my debit card number, as she could not find anything under my name. Another representative, Christina, who sounded like the same person, told me they could not find me in the system, yet this showed up as a debit on my checking account, with their name and phone number on it. I never signed up for any protection plan program.

All of a sudden, we started seeing $2.00 charges on our bank account for MVQ-Privacy Plus. I called the number the bank gave me, and was not able to speak to a live person. These people need to be shut down. I then had to dispute the charges at the bank, cancel my debit card, and could only get refunded 2 months. I experienced economic damages. How do these people stay in business, cheating people this way, and why don't you do something about it? It's been going on long enough.

Our son was seen 2/6/09 for the flu. We were never billed for the lab fee for that visit. We were turned over to collections and a bill for $4.28 appeared on my husband's credit report by Fredericksburg Credit Bureau, Inc. After some research and letters, it was determined that bills were sent to our old address and this mistake was made by Primecare, as they had our current address. After paying the bill and being assured that it was taken care of, we are still receiving collection letters from Fredericksburg Credit Bureau, Inc., demanding payment. Both parties have refused to give us something in writing showing or explaining that they made the error and that we have paid the bill. They also refuse to refill my ongoing prescriptions that I just got 3 months ago because they are being hard-headed about

ordered free credit report from free credit report.com just to be (slamed) enrolled into another deal without my knowledge. cancelled everything and the privacy plus portion will not stop stealing my money. these are bad people and need to be uncovered for there crooked ways. they (privacy plus) will not stop taking money from my bank acct. every month. have contacted the bank to resolve issue but have been robbed of around 20 plus dollars at 2 dollars a month.

I requested my free credit report on their website. They charged $1.00 to my debit card that was refundable when I called to cancel, after getting my credit report. I called immediately after receiving my credit report to cancel and the message after inputting all of the information, said that it had been canceled. The next month another $1.00 was taken out by them. When I called the number again, I'm now being told that I have to email them to have this canceled. It looks like they will continue to take $1.00 a month until who knows when.

The continuous deduction of $1.00 a month out of my checking account.

inauthorized charges of $2.00er mo. I have requested that no chargers ever be [laced against my credit card with oput my approval > I m want all things pertaing privacy matters and any one connected with them cancelled and my account credited for all such

I was charged for a service that I didn't ask for or know I was getting. They did refund me for 2 months but not for the previous four (or so they said, I have to wait 3 more days to find out from my bank). I spoke to my bank and they informed me that they have dealt with this several times in the past with the same company, PRIVACY PLUS.

As a result, I am out almost $200.00 for a service that I did not want or get!

This charge of $1.00 appeared two times on my Credit Card. I don't know who they are nor did I authorize the charge. The charge wason my Marriott Card (Visa) I suppose I will call Marriott (Visa) and complain about this charge.

I got charged for an account I never opened by a company I never heard of. Thankfully, due to Internet Banking service through my bank--Susquehanna Bank, I caught it,and called their provided phone number only to get an automated menu, which would not lead me to a live operator. I tried to access their website, only to get an error message stating that their web page couldn't be displayed.

The damage that resulted is the UNAUTHORIZED charge to my checking account of $1, which I deserve to have credited back to the same account.

Privacy Plus charged my bank account $14.95 UNAUTHORIZED. Looking back over bank statements I find they charged me way back to September, possibly more!

I called and asked for a refund, they stated my son clicked on a pop-up ad, which began the charge. They refunded ONE month, then turned around and took the $14.95 out again.

I called again, and they said they could not refund all of my money because my account closed. I asked to speak to a supervisor, I was told one was not available.

I then asked for an address to serve legal papers to demand REPAYMENT and she gave me a P.O. box number. I asked for a physical address and was told they did not have one.

The third time I demanded one, she did reluctantly supply one!

I want info on this comapny. After reading the other posts, I need to go back and be certain that $135 was not charged somewhere too!

Loss of $14.95 each month for soemthing I did not ok!

I saw a complaint on your web site and wanted you to know its not an isolated incident about this company.

AOL insists on direct billing my bank account each month. To facilitate this I had to give them my debit card number.

I had a guest in my house and set up a separate email addy for them. AOL gave Privacy Plus my debit card information and billed my account when my guest visted this mystery service's web page. I found out when the bill for it appeared on my bank statement.

When I contacted AOL they told me I would have to pursue getting it off my bill on my own.

I tried to get AOL to understand what they did (releasing my bank debit card info to another) was at the least a breach of trust and at the most potentially illegal, they just didn't care - at all.

Privacy Plus finally credited my account back with all the money they stole from me, but only after I spent about an hour of my time on the phone at my place of employment because of course they aren't available by phone after hours.

The only way I could even find out who they are to contact them is through the 800 number my bank recorded on my monthly statement. To this day I still don't know who they are or what their service is.

This is not the first time AOL or its affiliate (the first time was about 2 years ago with AOL Shop Direct) has done this.

Unauthorized charge ($14.95) made to my checking account. MKS*PRIVACY PLUS 877-***-**** CT

When I called MKS they informed me that I ordered it from an AOL pop-up..I did no such thing.I told MKS I did not authorize it and I wanted the charge removed. They complied and told me I would have it credited back to my account in 4-5 business days..

I called AOL to tell them I thought it was fraud. The lady thanked me for calling and told me she would pass it on to her supervisor.. I had called 1 hour prior to cancel my free trial. It's disturbing to know they can make transactions with out your consent. Unless you notice it's there to dispute it, they keep getting away with it.