AOL - Privacy Plus

Virginia of Loves Park, IL January 30, 2010

Never signed up for their free credit monitoring or whatever it is they do but then began seeing a monthly charge on my bank statement for 2.00. I may have signed up for a free 7 day enrollment but ALWAYS cancel anything like that well within the 7 day period. Anyway, after 5 months of 2.00 charges on my bank account I got to the bottom of it. I never, never signed up for their program and they screwed me. Very surly unpleasant girl on the phone - hostile, mean, nasty woman.

Jerry of Chino Valley, AZ January 11, 2010

A debit of 2.00 showed up on my account. I called the number and spoke to a representative IVA about the charge. She started asking me for personal informatin which I was not willing to give in order to look up charge. She wanted my debit card number as she could not find anything under my name. Another representative CHRISTINA who sounded like the same person told me they could not find me in the system, yet this showed up as a debit on my checking account with their name and phone number on it. I never signed up for any protection plan program.

Robin of Seneca, MO January 7, 2010

All of a sudden we started seeing 2.00 charges on our bank account for MVQ-Privacy Plus. I called the number the bank gave me and was not able to speak to a live person. These people need to be shut down. I then had to dispute the charges at the bank, cancel my debit card and could only get refunded 2 months.

Sharon of Fredericksburg, VA June 16, 2009

Our son was seen 2/6/09 for the flu. We were never billed for the lab fee for that visit. We were turned over to collections and a bill for 4.28 appeared on my husband's credit report by Fredericksburg Credit Bureau, Inc. After some research and letters, it was determined that bills were sent to our old address and this mistake was made by Primecare, as they had our current address. After paying the bill and being assured that it was taken care of, we are still receiving collection letters from Fredericksburg Credit Bureau, Inc., demanding payment. Both parties have refused to give us something in writing showing or explaining that they made the error and that we have paid the bill. They also refuse to refill my ongoing prescriptions that I just got 3 months ago because they are being hard-headed about

jeffrey of houston, TX June 9, 2009

ordered free credit report from free credit report.com just to be (slamed) enrolled into another deal without my knowledge. cancelled everything and the privacy plus portion will not stop stealing my money. these are bad people and need to be uncovered for there crooked ways. they (privacy plus) will not stop taking money from my bank acct. every month. have contacted the bank to resolve issue but have been robbed of around 20 plus dollars at 2 dollars a month.

Buck of Crozet, VA April 13, 2009

Buck of Crozet VA (04/13/09)
I requested my free credit report on their website. They charged 1.00 to my debit card that was refundable when I called to cancel, after getting my credit report. I called immediately after receiving my credit report to cancel and the message after inputting all of the information, said that it had been canceled. The next month another 1.00 was taken out by them. When I called the number again, I'm now being told that I have to email them to have this canceled. It looks like they will continue to take 1.00 a month until who knows when.

The continuous deduction of 1.00 a month out of my checking account.

Carl of Tullahoma, TN April 6, 2009

Carl of Tullahoma TN (04/06/09)
inauthorized charges of 2.00er mo. I have requested that no chargers ever be [laced against my credit card with oput my approval > I m want all things pertaing privacy matters and any one connected with them cancelled and my account credited for all such

Me of Toronto, ON March 2, 2009

M of Toronto ON (03/02/09)
I was charged for a service that I didn't ask for or know I was getting. They did refund me for 2 months but not for the previous four (or so they said, I have to wait 3 more days to find out from my bank). I spoke to my bank and they informed me that they have dealt with this several times in the past with the same company, PRIVACY PLUS.

As a result, I am out almost 200.00 for a service that I did not want or get!

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