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AOL - Privacy Plus |
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jeffrey of houston, TX June 9, 2009 ordered free credit report from free credit report.com just to be (slamed) enrolled into another deal without my knowledge. cancelled everything and the privacy plus portion will not stop stealing my money. these are bad people and need to be uncovered for there crooked ways. they (privacy plus) will not stop taking money from my bank acct. every month. have contacted the bank to resolve issue but have been robbed of around 20 plus dollars at 2 dollars a month. Sharon of Fredericksburg, VA June 16, 2009 Our son was seen 2/6/09 for the flu. We were never billed for the lab fee for that visit. We were turned over to collections and a bill for 4.28 appeared on my husband's credit report by Fredericksburg Credit Bureau, Inc. After some research and letters, it was determined that bills were sent to our old address and this mistake was made by Primecare, as they had our current address. After paying the bill and being assured that it was taken care of, we are still receiving collection letters from Fredericksburg Credit Bureau, Inc., demanding payment. Both parties have refused to give us something in writing showing or explaining that they made the error and that we have paid the bill. They also refuse to refill my ongoing prescriptions that I just got 3 months ago because they are being hard-headed about Buck of Crozet, VA April 13, 2009
Me of Toronto, ON March 2, 2009
Desmond of Austin, TX February 25, 2009
Stanley of West Hazleton, PA February 5, 2009
Brian of Gulfport, MS October 27, 2003
AOL insists on direct billing my bank account each month. To facilitate this I had to give them my debit card number. I had a guest in my house and set up a separate email addy for them. AOL gave Privacy Plus my debit card information and billed my account when my guest visted this mystery service's web page. I found out when the bill for it appeared on my bank statement. When I contacted AOL they told me I would have to pursue getting it off my bill on my own.
I tried to get AOL to understand what they did (releasing my bank debit card info to another) was at the least a breach of trust and at the most potentially illegal, they just didn't care - at all. The only way I could even find out who they are to contact them is through the 800 number my bank recorded on my monthly statement. To this day I still don't know who they are or what their service is. This is not the first time AOL or its affiliate (the first time was about 2 years ago with AOL Shop Direct) has done this. Report Your Experience
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