I went to the Annual Credit Report website and requested for my credit report. After viewing my Equifax report, I was told I could request my credit score for $7.95. After entering credit card number, I was told my request could not be processed. After chatting with an agent, I was told that my credit card was charged. They said they could not help me and I would need to contact Annual Credit Report. When I called them, I could not be put in contact with a human. Only an automated system where I could put my credit card info in again to be charged, assuming again for nothing. I called Equifax back and could not get a human after waiting 30 minutes. This is a shady bunch and put them in the same category as Free Credit Report.com, except that those guys give you something for money. This place gives you nothing.
Consumer Complaints & Reviews
Ok so I go back to each of the individual sites, since there is no log in for annual credit report. Each on says I have no account. Then when I went to dispute transunion, I tried to make a new account. Then it told me I already have an account. So I tried to log in again then it tells me I can't and need to reset my password and when it asks me my secret question. It is not even the question I answered and won't let me log in or change my password. I've been on the computer now for over 4 hours and I'm just pissed off. All I wanted was, my free reports.
My husband has many discrepancies on his credit because his dad's name is similar. He got all information entered then he wanted to view it and have access for 30 days. The viewing was only our revolving credit. Then the computer page froze and wouldn't let us see anything else. Then I figured that I could close it and log in with the username and password. Well, there is no such site that lets you log in on annual credit report. When I tried each individual credit bureau, it didn't work either. The only site that had a log in was ****. What a joke! Then the questionnaire asked if what they were selling was helpful. What a crap! I just want to get these stupid things cleared up. I could have sworn, I've already tried to do this twice and it's still not taken care of. Why aren't they getting in trouble yet?
I downloaded my credit files from all three bureaus the end of October 2011. I cannot locate them and I have been charged $16.95 for a membership in their whatever program. I called cs to get this stopped and I was told to send a fax showing the debit in my bank record. I did this and no satisfaction with the cancellation of membership. I called again and the cs lady asked me two questions about info in that report. I explained that the report was not available for me to see. She refused to aid me in any manner until I could answer these questions. I go back to annualcreditreport.com and am told that I must pay for the second report and they are refusing to make the report available via computer screen. They stated they would mail the report to me by USMail. Still have not received the report by any means.
I have been trying to get my annual free report using the government authorized website since November 5, 2011. I have not gotten a report from TransUnion in over a year. I need to check my credit report because someone stole a mail from the Unemployment Department with my social security number on it. I have tried using both Chrome and Explorer, but with no luck. Most of the time after entering my personal information, I get a message saying there was a processing error. If I am lucky, I get to click on TransUnion, which transfers me to the next site. I click "next" and then get a message that says they are having technical problems, and to bookmark the page and come back in 30 minutes. I just want my free credit report that is guaranteed to me by law.
They will not process you request online. When you go through all the filling out of info, you will get an error page, no matter how many times you try. The 3 credit agencies do not want to give your report for free. By disabling the site you have to contact them direct and pay a fee. The whole thing is a joke, it's against the law, but it would seem they do not have to follow the law.
I went to the above website to request my annual credit reports, and since then, I have been receiving via my email, credit card offers, and credit repair offers. I thought it was illegal for a company like that to sell my email address. I am very careful about marking or unmarking boxes excluding my email from receiving any or further communication from that particular website or any other website. What can be done? I do not want to have to change my email address. I'm not sure on what to do next. Do you have any ideas?
I sent (certified) a form requesting an annual report from Equifax, along with supporting documentation. They got the mail. I never got my report. Inquiries have resulted only in bureaucratic baloney. I am very concerned that my private information has been lost or stolen.
I went to get my credit report, which I have never got before at annualfreecreditreport.com and it sent me to all three companies and each one did not give me a report - it said "unable to view" and there goes my so-called free credit report. I called Equifax and it said, "For your free credit report, it will be 7 dollars," and it was automated and wanted a credit card. WTF! I am about to be homeless and my credit is screwed, I can't get accepted for a credit card. I just want my report to see what can be fixed, I already wish I was dead. Is it too hard to just get 1 of them to give me a really free ** report? Please help.
I sent for my 3 free credit reports thru the gov't website in Jan 2009. The form says it will be processed within 15 days. It is now almost April and I still do not have any of them. I tried to contact someone and could only do so by email. I received a letter giving me the addresses to the credit reporting agencies, Equifax, Trans Union and Experian. My concern is: where did the information go? I sent copies of my drivers license and social security card. Where did those copies go. The only reason I ordered them by mail to begin with is because for some reason I couldn't get it online. Of course I have no idea why because I have received it online before. I hate to send more copies of my info out again and take a chance on that being out there and not knowing who receives it.
Nothing has resulted as of yet. I still don't have my credit reports, but I don't know where the copies of my identification got to either. That concerns me.
I requested my free credit report twice. First time in May thru their website, second time in July over the phone. I have not received my credit report at all.
I requested my free Annual Credit reports via AnnualCreditReport.com & when I went into the Equifax portion I chose to pay for my FICO Score & was charged accordingly. I went to retrieve it on the website & lost everything but yet didn't recieve my report nor my Score but yet was charged on Nov. 29, 06 thru my bank. I do not have a problem with paying what I requested but I couldn't get my score when everything shut down not to mention calling them, you recieve nothing but automated services & can't get to a Human Being.
I have asked Equifax to help me & they can't find anything on it that it was even requested. I am trying to get with AnnualCreditReport.com to no avail.
What or how can I get to them in order to resolve this? Not to mention having to file this compliant.
Thank you for your assistance and or reporting this.
I accessed site to order my annual free report from the 3 credit bureaus. First I tried Equifax that advised it can't provide me with an online report; instead I have to mail my request (or phone in) and wait for my report in 15 days. Then I tried TransUnion which won't let me login since I was a prior customer and asked for my username and password. After a year, I don't have that data.
It was easy getting a temporary password, but TU led me through a wild goose chase on its site to recover my username. After an hour of scrolling through webpages, false leads, false links to FAQs, I finally got a customer service# that I can't get a live person until tomorrow. It has been most frustrating. It seems that these agencies hope the consumer will break down and purchase the report instead.
