Amazon.com

george of dartmouth , MA June 26, 2009

some one charged at amazon digital when i called to find out where and who it was and the mailing address well they told me they couldn't help me asked for someone who can and nothing said they had paper work i can fill out !! so it could get lost in on someone's desk very very disappointed will never buy anything that deals or the word Amazon in it not a good way to deal with custmer's

sandy of acworth, GA June 25, 2009

I was charged 983.00 on my debit card by amazon they have agreed with me that the charges were a result of fraud, but i can not get any help (for 5 days) on getting my checking account refunded this money. My bank faxed over the paper work and still they have not helped me in any way. I have tried to call corporate office but it want let you speak to anyone.

JoAnne of Santa Clarita, CA June 24, 2009

On June 22, I went on line to order some books, the website said the the items I ordered were in stock, I needed them right away. I ordered them overnight shipping and now I am told it will be until Fridaybefore I get them which is a great inconvience and embarrasment to me. You should not make the customers feel they can have mercandise is a short time when they cannot.I want my order here on the date originally promissed me. Please do everything you can to get my order to me I need it for a class. I really really need you to make sure the items you sell and the method of shipping is correct.

KATIE of 7021 PATTERSON ROAD, CA June 16, 2009

I purchased a vacuum on line from Amazon.com. I received the vacuum twice damaged so I had to send it back. I called and just asked for my back and I would be it at a local store because I really need a vacuum and can no longer wait. They are charging me shipping and a re-stocking fee of 30.00. But it is not my fault that the product was damaged and I would like my total amount due back to me without them chargeing me the shipping and re-stocking fee when I didn't even get a vacuum and it not being my fault. Can you please help me? Thank you!

Debby of LUCASVILLE, OH June 13, 2009

I have been a seller on amazon.com for a few years. i sold a projector to a guy. it was listed as acceptable and i put in capital letters,that it would not light up or turn on. this was an infocus projector worth 999 new. used they are going for 400. mine was 80. the guy filed a complaint with amazon. Amazon took the 90 out of my account which was 80 plus 10 shipping. they sent me a letter telling me the buyer does not have to return the item and gets his money back.

Gina of Dublin, GA June 6, 2009

You might be ok for a few sales - but once you get some money built up they will send you a email letting you know your funds are being held for no apparant reason for 90 days! DO the math - think of the thousands of people selling on their site and they are holding money for 90 days! Now we know how they REALLY make their money - no wonder their selling fees are so low! It is a total rip off.

Then once they open your account back up - you get more money built back up in it - for no apparant reason they send you a email stating your account has been closed for good stating they will be holding that money for 90 days! They do not have any phone numbers to contact them - the emails are all automatic templates - with no reasons! I have NEVER seen anything like it before in my life.

I lost my job and had started selling on AMAZON to make some money to keep our roof over our head and a little food in my kids mouth and BOOM they shut my account down!

Alan of Rolesville, NC May 30, 2009

Placed a large order with Amazon. Received several emails about the orde rbeing cancelled as my bank information did not work. retried the order with the same bank information and started receiving items in the mail over a two week period.

Still awaiting items but when called customer service (couldnt understand first guy so got his supervisor) they said the items i was waiting on had been cancelled. Only after i had contacted them, did they send an email stating this fact. So glad they informed me. Now had to reorder and since its been several weeks, one items price had gone up another 50.

ED of SANTA BARBARA, CA May 28, 2009

They don't have a Customer Support phone number to be called. I placed an order that is supposed to ship in 3 days, and now it's been more than a week and haven't shipped it yet. It is of vital necessaity for consumer Affairs to do something. We need a customer line.

susan of Buffalo Grove, IL May 16, 2009

amazon recently introduced a service call Prime. this service enables customers to pay 79 a year for "free 2nd-day shipping". i recently ordered several books which qualified for their traditional free shipping with a purchase of 25 or more of qualifying items. although all the books were in stock, and did qualify for true free shipping, amamzon indicated they would hold the order for 3 weeks before they shipped. not believing this, i periodically checked the order status and 15 days later cancelled the order. i will do my best not to do business with amazon anymore. too, bad --- after at least 10 years of loyalty.

susan of Dillon, SC May 16, 2009

When I applied for an Amazon card in February, I was told that I would recieve a 30 credit. When it did not appear on my statement in March, I called. I was told that it took 30 to 60 days to show up. Today when I got my statement, I called again and was informed that I just got the "store" card. I didn't apply for a VISA card so I would not get the credit. False, misleading advertising should be illegal.

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