Amazon.com

Gloria of Alameda, CA May 9, 2007

Gloria of Alameda CA (05/09/07)

They posted my book on Amazon.com and never told me how many books was sold, they placed a new ISBN number without my permission. I had asked Infinity Publishing to take my book off the market a few years and they did, but the distributor Amazon.com never did.

James of Martin, GA April 19, 2007

James of Martin GA (04/19/07)

I placed an order with Amazon for several items totaling 141 with shipping. I used a VISA card to place the order. A few days later I got an NSF notice from my bank for an amount unlike this Amazon order and didn't make the connection with Amazon until the following day when I went to my bank. The single order had been billed to my checking account instead of the credit card, and had been split into four smaller amounts, and had been processing twice a day (each amount) for several days, resulting in an incredible sum in NSF charges! Amazon is unwilling to speak to me about it, saying that once they've turned it over to an agency it's out of their hands.

Kathy of Newport Coast, CA January 27, 2007

Kathy of Newport Coast CA (01/27/07)
On December 21, 2006, I ordered some jewelry from AlleFineJewelry.com via Amazon. They said it needed to be appraised so it would not arrive in time for Christmas. I canceled the order with Alle Fine Jewelry on December 29, 2006 because they emailed me and told me it would not be shipped until Jan. 08, 2007 and did I want to cancel? I answered that I did want to cancel and I asked for a refund.

On January 4, 2007, Alle Fine Jewelry emailed me and said they were over-nighting half of my order. I emailed back and asked them why they would send it since I had canceled the order. They sent me half of the order. When the package came, I returned to sender and I never opened the package. Then I asked them to please refund my money where they had charged my credit card on December 21, 2006 in the amount of 1938.00.

They received the merchandise back on January 10, 2007 according to FedEx and I have the receptionist's signature on file. I have been asking and asking for my refund daily from Alle Fine Jewelry via Amazon only to be met with, "We are still examining the jewelry you returned." Mind you, they only sent half of the order, but they said they are also examining the one they never sent.

The person I have been dealing with at Amazon.com is Peg and she has not been helpful at all, but in fact, now my Amazon.com account has been blocked, which is rather curious since I have purchased hundreds of thousands of dollars worth of merchandise from them since 2000.

As of January 27, 2006 and they still are "examining" the jewelry I returned unopened which I had canceled before they sent it and they still have not given me my refund in the amount of 1938.00 nor a date when I can expect it. I won't use them again.

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