1saleaday.com

Approximately six weeks ago, I ordered a 32" Westinghouse flat screen TV. I received the TV and the LED screen looked as if it had been shattered. After two more weeks, they said they were sending a UPS Investigation return on it and as of Friday, 5.25.2012, they said they have it returned to their warehouse and would look for a replacement or refund. I wonder how long it will take them to refund. I want my money back!

This company runs a very shady business model. They send an item in a soft pouch bag (this was for a flash drive with no hard shell). It was broken when I received it. They would not return it, saying it was my fault, but I blame the PO for this delivery, but their packaging is terrible. I've contacted the legal authorities in their state to further investigate and get them out of business. No matter how cheap their item is, their service sucks.

I received a defective Sylvania Mini Pad. Per the instructions, I bought a 32GB mini SD card for memory. After inserting the card in the proper slot, the card was swallowed by the unit as there was no receptacle there. I have asked for a replacement with a new card. After feigning that they did not understand the request, I was finally offered an additional $10 for this $50 card in addition to my refund. I didn't even get the $10. I am now out an additional $64 for the card and return shipping. After 9 emails, I requested that I be able to speak with an owner or manager. Forget that. No one in authority ever contacted me. These people are the least scrupulous of anyone that I have had any dealings. I would never recommend them to anyone.

I, like others, purchased a 32-inch Westinghouse LCD on 4/23 and still have not received the product. I have emailed several times and the response I get is also similar to others - warehouse delay problems. They also told me they cannot issue me a refund and to refuse shipment when it arrives. Still, today, a month later, the shipment status still reads "processing". I am very disappointed in this site and will never use again. I highly recommend no one order from this site!

They knowingly sent me a different item because they ran out of the original one. They confirmed it in one of their emails. Then they instructed me to send it back at my own expense. After arguing about it with them, they sent me a return shipping label. When I returned the item, they issued me a refund for a cheaper item I didn't return, arguing that I had returned that one. Now they are asking me to send a photo as a proof that I sent the actual item and therefore refusing to refund the remainder of the amount they owe me. The email correspondence I keep copies of, refers to them sending the wrong item. I sent them every copy of it and they disregarded it. They are very dishonest people.

I purchased the 32" Westinghouse 1080P LCD TV from 1saleaday.com on 4/23/12. To date, I have not received anything. Customer service gives me the runaround and hasn't responded to my latest email. Do not do business with 1saleaday.

Last month, I placed an order with 1saleaday. I misread the description of the product and when it arrived, I did not have the right equipment to use it with. I saw the no return policy and instead of asking for help, I made a complaint to Consumer Affairs without contacting the company. When I did contact them, I was pleasantly surprised at the Customer Service and the quick resolution to my problem. I owe 1saleaday an apology. I have newly restored confidence in the company and they have showed me their integrity. Worth recommending!

I placed an order for 3 TVs on 04/23/12. My invoice stated that they would be shipped out within 7-10 business days. I have still not received them. I have emailed several times and have also requested that they cancel my order and issue a refund as my charge card has already been billed. I keep getting a response that they have a delay in the warehouse and they should be shipped soon. Again, I requested a refund and was told that they couldn't refund my order once it is placed. They suggested that I refuse the order and then they will credit my card when they get it back. Seriously? I can't refuse an order that I haven't received yet! And if I do that, how long will it take to get a credit back to me? $500 is a lot of money to be charged to my card with any product yet. Very dissatisfied and will never do business with them again!

I bought a Sylvania mini tablet. The built-in apps were not working properly except for the browser. I bought a 32 GB SD card as suggested in the manual. I placed the card in the proper slot and it fell into the machine. There was no receptacle. And then everything stopped working. I asked for an even exchange (tablet plus card). I got a form to return the item, but no acknowledgement of my emails regarding an even exchange. I wrote again and there's no further response. There is no phone number to contact them. These guys don't play by Hoyle. And I strongly suggest that no one buy anything from 1SaleADay.com.

Be very careful with 1saleaday.com, because no returns. I recently ordered an item, which was not suitable. I contacted them to return, but they said there's no return policy to accept as per their website. Here is their reply to my email. on May 10, 2012 | 05:42pm EDT, Frank replied: "Thank you for contacting 1saleaday. Unfortunately, as per our site, we do not accept returns. I would suggest trying to sell your item on eBay. Thank you for your business and sorry for the inconvenience."

On April 22, I purchased a fellow's Powershred shredder from eBay's 1saleaday. They sent a phoney tracking number for the item. I waited a week, and the tracking was still not working. I emailed them through eBay and received a letter stating item was shipped and that the site was having tracking problems. I called them a week later after 5 more emails about the item. (Those emails were never responded to.) I phoned (800) 419-0100 and was told that item was on the way and would be at my house by last Friday. Also, I was told the person who wrote email, Frank, did not work there. Also, I got this person's name "Sue." Now, it's almost 3 weeks, and tracking's still not working.

So Friday rolled around, and there's no item. I waited 3 more days. Still, no tracking and no item. I started emailing on a daily basis again. After 3 days of emails, it was said "Chris" would be glad to help with the item. I was asked "What did you order?" All emails contained descriptions of the item ordered. So again, I tried calling and never get through. I contacted eBay and PayPal.

eBay allowed this company almost 4 weeks for delivery, so I cannot file a complaint. PayPal said 1saleaday has time to deliver. I finally contacted my AmEx that is connected to my PayPal account. AmEx began to tell me to let eBay and 1saleaday know that procedures to do a charge-back will be done once they hear back from me. I called eBay and let them know how mad I am and about a possible charge-back from AmEx. Immediately, they put in a resolution to get my money back from them. In 1 day, I received verification from eBay that the order was cancelled and money would be returned. Not even 10 minutes went by and 1saleaday emailed me that the order was cancelled and money would return in my account in 3-7 business days. We shall see if that is true.

Now, I have to tell you my wife is an eBay seller, and we have certain shipping rules to follow or we are punished for not complying with those rules. This is something that keeps bad sellers away from eBay, but it seems as though 1saleaday has a completely different set of rules. I ship all, and I do mean all my items in 24 hours for fear of eBay punishing us for not following rules. The only reason 1saleaday would be able to get away with so many infractions is if 1) they give eBay so much money to be listed in their daily deals that eBay turns their head the other way when 1saleaday does not follow rules or 2) this is a big guess but could it be 1saleaday is owned by eBay and that is why all their items are at the top of "deal of the day" page and they get away with so many infractions.

Look at the daily deal page. They are #1 with one of the worst records for infraction on eBay - over 399 negatives and over 300 neutrals with complaints about fake watches, cheap rings, and more. Something sounds fishy here. Watch your self when you deal with this company. I for one, am done for good! If I do not get my money, AmEx will reverse charges; and that will be that.

Just to let you know, there are thousands of honest eBay sellers on eBay who follow rules and help their customers out, but 1saleaday is not one of them. Check these pages of negative letters on 1saleaday and check all of the internet.

I ordered a combo deal from 1saleaday.com for Asus EEE transformer tablet and docking station for $350 on April 24th. The next day, I got the tracking number and on May 2nd, I got the package but when I opened it, it had only docking station and no tablet. After writing a number of emails, the company agreed it's a mistake and will be sending the tablet soon, but I informed them that I will be leaving for India on May 18th and there will be nobody to pick the package if they ship it after I leave. And if UPS leaves the package at the door step, it will be lost.

Even after repeatedly following up, their only reply were vague emails saying it will arrive soon and will use the same tracking number as the package sent before. It sounded a little fishy and that's why I called UPS to confirm and they said it's not possible. I emailed the company again and confronted them and they said it will shipped with a different tracking number. I think they are just stalling and they don't have the product in stock. They have a phone customer service but as they have only email, it really helps them to stall things. The docking station is useless without the tablet and I want to return that and want a full refund ASAP. This company is running a scam by doing this to customers and I am not even mentioning how much stress I am going through and how much time I wasted in all the emails.

I'm so sorry I decided to give this company a shot. I wish I had read the complaints first. I'm another who is getting the same ** so many here have complained about from their "customer service". They say they're having problems with their tracking system. Um, that's the UPS tracking system, not yours. You just fibbed. Two weeks after initially telling me the product has shipped, the latest email from 1saleaday says they can't tell when it will ship. I wish I had done my research before trying to order from these folks. I will do my best to make sure others have an easy time finding out what lousy service this company provides.

I ordered an Asus Transformer TF101 tablet with the keyboard from 1SaleADay.com and so far, I have had nothing but problems. I ordered on 4/24/12 and received my package on 5/1/12 - not bad as far as fast shipping. Unfortunately, I opened the package and found only the keyboard in the box. I immediately emailed customer service to see if there was a tracking number on the tablet itself. I received a generic email saying that my order was shipped separately. On 5/3/12, I received an email saying that they were embarrassed, but they had made a mistake and only sent the docking station and that I would receive the tablet "shortly."

Upon receipt of this email, I emailed them once again for a tracking number on the tablet. Today, 5/7/12, I received another generic email stating that I would receive an email once the order left the warehouse and the tracking information would update in my account on 1SaleADay.com. The tracking number there still has not updated. I went to the phone number that was listed under "contact us" on the website and spoke with a gentleman who told me that "they do not offer phone support" and that he did not have access to account or order information. Overall, this has not been a great experience. I do not believe I will order from 1SaleADay.com again.

I purchased the Seiko that was on there a few weeks ago. The watch came in the mail today. It is absolutely a fake. No doubt about it. I just sent them an email and I hope they contact me to provide a paid shipping label and a full refund. I have given them 3 business days before I contact my credit card company to let them know.

I contacted them minutes after placing an order because it was the wrong shipping address. They wouldn't stop the order or redirect it, so I'm just out! **. Poor customer service.

I ordered a security camera system back on March 1st, 2012 that cost $180. To this day, I have not received my item. I have bought from this company before, but they were things that cost $15-$20 and never had a problem. They also sent me a tracking number that leads me absolutely nowhere. I have e-mailed them several times regarding the shipment and each time they give me some vague response that deals with the warehouse is undergoing changes to provide better service. Each time they respond to an e-mail, they say to be patient that it will be shipped soon. I'm still waiting.

I have spoken to Caroline, Elizabeth and Bobbie and they all say the same garbage. This last e-mail I sent them stated that I no longer want the camera and that I would appreciate a full refund. Bobbie stated to refuse the package when it's delivered and I would receive a refund when it returns to the warehouse. Like I'm supposed to believe I'm ever even going to receive this item! They've pocketed $180 from me and I am furious! This business is shady and I will be sure to never order from this company again and I will pass it on to all I know!

Someone made a fraudulent order using my credit card. I called 1saleaday customer service to report it and they gave me the runaround. I wanted to stop the transaction while it is still pending before my account is charged. I was directed to send an email which I did and as of yet, I have not received a reply. These are very shoddy and shady business practices. I am looking forward to being contacted tomorrow or I will turn this over to the FBI. The company involved is Ben"s outlet and the amount is $440. Thank you for your cooperation.

I am one of many people - according to other complaints online - that bought the worthless piece of junk the Motorola Lapdock from 1SaleADay. What a crummy place to buy anything - quick to take your money, slow to ship and then forget you, no customer service. I should have investigated more about the company before I made the mistake of buying from this web site. Is there anyway of getting a refund from this company and not an exchange? Does Motorola stand behind this terrible product? What can I do but try and pawn it or donate it to goodwill and take a donation receipt for my taxes? I am so mad at 1SaleADay, Motorola and myself! Do I have any recourse at all? My money is tight and I felt this might be a two in one item to save me money. Instead, I am out 84 bucks!

I ordered and paid for items on 03/27/12. I received email saying order had been shipped on 04/01/12 with a UPS tracking number. I couldn't get status on tracking number from UPS and they said to contact shipper. I sent email to customer service at 1saleaday.com. I received a reply from Caroline in customer service on 04/17/12 saying that to enhance customer service, they were upgrading their warehouse and items would be shipped. As these items were for a birthday gift, I had to order them from Newegg on 04/13/12 (received them this afternoon). I had asked Caroline at 1saleaday.com customer service to have the customer service manager contact me. I received an email back from Caroline thanking me for my patience and the items would be shipped soon.

I want an immediate refund and an apology from the customer service manager. I don't need to have an attorney contact me as I've made a formal complaint with the UPS, the US Federal Trade Commission, and the Florida Department of Justice. I have an attorney on retainer that I will be using in small claims court against 1saleaday.com. I will also be publicizing this on Twitter, Facebook and my personal and also my business blogs. Now I see that I'm not the only person that has been treated like this (Bing 1saleaday.com complaints). Maybe I can get class action lawsuit against them. Since I am disabled, I have 24 hours a day to pursue this and I ** well will until I am satisfied.

Acer Tablet - The worst experience I have ever had buying stuff online. I placed my order March 31 and on 4/4, I got the fake UPS tracking number. I still couldn't track the item after 10 days. They explained to me the tracking system has some problem and I should be able to receive my item shortly. So I waited a couple more days and still haven't got the item. I contacted them again and they told me their warehouse is experiencing some problems and my item is not shipped yet which is totally conflicting with their previous response! If it is not shipped, how the hell did they send me the tracking number to fool me? I wonder how many times they are going to lie to the customers.

1SaleADay billed my account, the bill came due but it's been 3 weeks and still no merchandise. Their response: "We are having a delay in shipping". Duh. Additionally, they do not allow returns but nowhere, obviously at least, is that posted. Almost unheard of that an online store won't take returns. Lastly, I contacted them via email and heard nothing; sent a second email a week later, stronger language, and they did finally respond.

I ordered a bracelet that was defective when I received it. I returned the item after getting the return form and tracking number from the post office to show return delivery. I have had several communications with customer service, each time saying they will submit for my refund. It still has not been received.

I ordered a Toshiba Thrive (android) tablet on March 27th, delivered April 6th. Immediately upon its arrival, I noticed that the tablet was a developer version, which does not have google market or any consumer applications. Furthermore, I can't even load apps into the tablet from the SD card (once again, because it is a developer's version). I emailed them the following day, April 7th, and received an automated reply that I would be contacted within 2-3 business days. Today is the 5th business day that I have yet to hear any response and I sent another email today to indicate that they sent me the wrong product.

I purchased another tablet through 1saleaday that was problem-free, but one unaddressed problem is enough. I am never again using this retailer. I should have listened to all the other complaints that are on the internet. I will return the product to them, and alert my credit card company that they have sent the incorrect product. I have the emails to prove that I made a good faith effort to resolve the issue with the seller to no avail.

Yesterday, I talked to Judith from 1saleaday.com to apologize for what happened and gave me a full refund for the order that I never received. She was very nice over the phone and was very happy that this issue was resolved. My order was the Sony vertical player. I just had to make sure that I wrote this on Consumer Affairs to update my original complaint. They should really have a phone number, so people could contact them to resolve any issues.

Update: 1 Sale A Day has refunded my money for the Netgear router I purchased. They had called several times and left voice mails to return their call, but with the hours I work that is nearly impossible. Tuesday morning, a sales rep from there named Judith called and said my router was out for delivery that day. To my amazement, it was already on my doorstep. I just want to thank Judith for being so diligent in trying to take care of my issue. If I would have dealt with her in the first place, I probably would not have filed a complaint here. Thanks again, Judith.

Update: After I filed a complaint here 1 Sale a Day tried calling from an unknown # which I do not answer and left several messages to call them back which I did not. I received an email saying my money would be refunded in 3 to 5 days, which it was. I received a phone call from Judith, which I did answer and she said my money was refunded and the Netgear router was shipped and out for delivery that day.

A few minutes later, the router was delivered. I was very surprised. So, they did take care of the issue after I filed a complaint here. Their original customer service still needs to be revamped so they can give more information on your issue. It is always basically the same email in return, "so sorry for your inconvenience, it should ship soon." Thank you to Judith and her diligent phone calls. She probably needs a giant raise to deal on the phone with all the customers that are upset. We all know we take our anger out on the person we talk to.

I ordered a Sony Vertical CD player (3 of them) on the 11th of March and today's date is April 9th. I have emailed them and all they say is that they have shipped it. I tracked the order with the tracking number I received. It says that a UPS shipping label has been created on March 21st; once shipment arrives at facility, the tracking status will be updated. This company is very shady. Do not buy from them.

1 Sale A Day would not exchange or return their defective merchandise. I bought an outfit for my son. It stated that it was 12-18 month size but when I received it, it would maybe have fit a 6-9 month size and was obviously mislabeled. I asked to exchange for a different one and was first told that it was impossible due to it already being 21 days since I ordered it. I did order it on February 26th but didn't receive it until March 20th, which I have proof of due to delivery confirmation.

I told them this and then their story changed - that they do not take back something unless it is defective and to sell it on eBay. I told them it is defective and they said, "Too bad, we aren't taking it back." I said I would prefer to just exchange it for a different one but then they stopped emailing me. So now, I am stuck with an outfit that is worthless to me and I am out the money for it. I will never purchase another product from them and I am just glad it was only $13 and not something that is much more expensive.

Did not receive product and could not get refund: I ordered a Toshiba Thrive $250 from them a couple weeks ago. I tried to tell them not to leave things at my door because I live in a sketchy neighborhood but there was no place to make notes. When I emailed them (since they do not have a phone number to contact and the one that showed up on my credit card statement only leads to an automated system that says to email customer support), they said they don't make changes to orders, but to contact the shipping company once they gave me a tracking number. They shipped using UPS (worst shipping company in the world) and didn't give UPS any options for me to tell the driver not to leave it outside my door.

So although I called UPS multiple times and asked them not to leave the package, they couldn't do anything. My package never arrived. UPS said that 1SaleADay told them to leave it at the door, so they did, and when I checked outside my door, it was not there. I told 1SaleADay about it and they said, too bad. There is no one to call and they take forever to answer emails. Worst shopping experience of my life!

Dog Bed: So, finally, I got my money back. I was asked if there was anything they could do to make me happier. I normally have a good experience with them. Having my money back - well, I don't have too much to complain about now. Thank you.

Update: 1 Carat Diamond 14K white gold bridal set - I have since received a refund with this company. Throughout this whole process, I have heard so many different stories from people that have purchased through them. I have heard a handful of good experiences. I am happy for those of you that have had good experiences with them. However, I have heard lies from them throughout the entire process and if you go on to read other reviews, it is amazing to hear they are all about the same. This company does not take responsibility for the actions that are taken. There is never an excuse to send out faulty products to a consumer and pin it on whomever you can. It is called quality control. If it were you receiving an item that was missing parts or broken, you would not be happy. It is not acceptable especially for those people that have waited well over a month for their item. It is not acceptable by any standards to have to beg for an item that has been purchased.

I will never purchase through this company again. I will also continue to let everyone and anyone that will listen know how this company operates. Do yourselves a favor and do research on this company if you plan on purchasing through them! As I have said in my previous posts, they should be ashamed on how they conduct business. I have apparently ruffled someone's feathers because I have received a phone call asking to update my review. I can only say that I am completely disgusted in the way this company operates. But thanks for my money back.

Update: I got a phone call today from someone, other than the customer service rep I had been emailing, telling me that the problem was with a vendor. She added that the items hadn't actually shipped and they were working with the vendor to get the routers shipped as soon as possible. I told her that knowing that upfront would have made me considerably more patient. I understand shipping issues and problems. What makes anyone unhappy is being told, "Oh, the tracking number will update, just be patient." They did offer a partial refund and assured me the package would ship soon. Hopefully, it will work out okay.

Follow-up on previous review: A customer service representative called as a result of the review posted here about the vertical CD player. Very warm and friendly lady explained that the misrepresented product had been an accident and they wanted to make things right. I explained that I could not ship the product back because I had thrown the manual and shipping container away, and at any rate, was not physically able to carry it to the post office due to handicap. She offered a partial refund and I replied it was unnecessary (I did not desire to take a refund while keeping the product). She insisted that they do something to make things right and they sent a partial refund anyway.

Given the circumstances, I am happy with the customer service rep that went out of her way to fix things (most times you encounter a CSR, they have little to no authority to fix problems). I thought this website was more or less just customer reviews and did not expect any communication with 1saleaday, however, they do read and respond to feedback left here. I am reassessing my feelings about 1saleaday.com. While I believe that the error in advertising one product and shipping a knockoff is a grievous one, in this case they did try to make amends.

On March 1, I ordered 10 wireless routers from 1SaleADay.com for a project I'm working on, thinking if we mess them up, it's a small price to pay for test units. I received a tracking number and UPS showed a label had been created and that it was shipping from UPS to USPS. I checked the USPS number and they had no record of it. I waited a few days and checked again—no update in status. I wrote to customer service and after a couple of days, they replied saying they were having trouble with tracking numbers and to please be patient. I waited another week and wrote asking them to look into it. They said it would show up and they were sorry.

Today, I checked and the status still hasn't changed, so I wrote and said I'd like to cancel the order. Their response was: "We can't cancel an order once it's shipped. So when it arrives, just refuse the order and we'll refund your money when we get it back."

But if the package is lost, or more likely never made it on the UPS truck, then it will never get here and there will never be a refund. It seems from their response that there was no research done. They just say sorry, it'll get there eventually. It was funny that the first post I read on this site was from someone else with the same story about the same wireless router. Item had a label created and was never updated. The only recourse is to contact the credit card company and let them know the product was never received and the vendor has taken no action. I'd think they'd want to avoid chargebacks. Oh, well. My advice: buy from someone else.

I believe 1SaleADay.com advertised (pictured) a Sony vertical CD player alarm clock. It was described as having an input jack and also a headphone/line-out jack. I received a "Global" brand product which looks similar on the face to the pictured product, but does not have headphone/line out jack, which is one major reason for the purchase, nor is it of the quality you expect from the Sony name brand. The picture also showed a unit approximately 1 inch in depth and wall mountable. Unit received is wall mountable but is 3 inches in depth. If you log onto your account at 1SaleADay.com and pull up the transaction order number, it will give the description as "Vertical CD Player Model Number CD-88." That is all! No "Sony", no picture.

A $99 Sony product for $15 is a great deal. But this "Global" brand piece of junk is like buying a $2 product for $15—net loss is $13. If you brought this item home from the flea market, there would've been less surprise. The FM and AM tuners pick up about two stations between them in a market area where you can't normally move a notch up or down the scale without bumping into "something". It took about ten days before it shipped out. Maybe they ran out of Sonys and had to find another truck for something to fall off?

I've been happy with previous purchases, but this one showed me just what they are capable of. Lesson learned: $20 transaction is not worth the hassle in dealing with customer support and product return. Buyer beware: be diligent and google sites like 1SaleADay for the low down from previously ripped customers. And if you do choose to go ahead and buy, be sure to print a copy of the webpage for comparison later. You probably couldn't use the paper print-out in a court of law, but at least you'll know you aren't crazy.

Where is my stuff - I ordered a router from 1SaleADay on Feb.28, 2012, a label was printed on March 1st and that was the last movement. I have emailed several times and I get the same **. I really wish I would have read these reviews before my order. I would still have my money. All I want at this point is my item or my money back.

I ordered a refurbished Toshiba Thrive from 1saleday. I fortunately received it a week later as I was near their distribution warehouse in Miami. Unfortunately, I received the wrong power cord with it. I looked up the part number and the power cord I received was for a Toshiba laptop. It was only then that I realized that the only way to deal with this piece of ** company was to email them and wait until they get around to responding (1 to 3 business days according to their info). I would never order something from this company again. I wish I had seen this site before I ordered. It's certainly not worth the $75 savings on a unit that I don't even know works because I can't charge it! 1saleaday blows!

I ordered a Shark 2-in-1 cordless stick vacuum which was shipped on 2/16/12. When I received the box, it was missing, the motorized floor brush and the short piece to use the vacuum as a hand held vacuum. About 2 weeks ago, I received the short piece, but I still have not received the motorized floor brush so that I can use the vacuum as an upright vacuum, which is what I purchased it for.

I purchased a refurbished Toshiba Thrive in February 2012. It was sent as advertised, without any issues at all, in factory packaging, with all accessories per the advertisement. I was sent tracking numbers that were accurate. I admit I was skeptical, but ended up pleased. Sorry if your experience is different.

I purchased a watch for my husband's birthday on January 16, 2012. To this day, I have not received my purchase. I have emailed this company on 8 separate occasions and was told that they were relocating to a new warehouse and my item would be shipped shortly thereafter. This is now March 20, 2012 and I email and even tried to call, but to no avail. They have completely ignored me. I will never do business with this company. I am hoping others with a warning to please shop elsewhere. I am so disappointed with this company!

Update on the 1 carat diamond and 14K white gold bridal set. On 3/19/2012, the set arrived while I was picking up my daughter off the bus. I opened it immediately. I am just absolutely sick over all of this. The diamond was supposed to be an I2 in clarity and g-h in color. That is not the case. The diamond is absolutely worthless. I brought it to 2 different jewelers who were disgusted that someone would even sell it. It came with a certificate that states that the color and clarity are as stated above I2 and g-h. Also, that the set's estimated retail replacement value is $3000.00. The diamond is cloudy and the amount of flaws is just disgusting.

Both jewelers stated that the diamond is not even close to what the certificate states. And by their opinion, the set is worth no more than $200. False advertisement. I cannot even express in enough words how angry I am. I cannot understand how a business can get away with things like this. I totally understand that you get what you pay for, but at this rate it's way more than that. I can only hope that through this others will be a lot more cautious with purchases on this site. I will never order through them and I will continue to let everyone know how this site operates. I have again placed a claim in to the BBB and the Attorney General of Florida.

One of my friends send me a link to a deal on 1saleaday.com. It was a SteelSeries Siberia V2 headset for $40. I bought it without researching the website because I trusted my friend. Afterwards, I decided to look up reviews of the website, and after reading this page, I became very worried. Horror story after horror story.

Needless to say, the worrying was unnecessary. The website said processing can take up to ten days--it took seven. Yes, that is longer than almost every other site on the Internet, but you can't complain when you are getting great deals like these. Shipping only took four days, two days of which, the tracking number did not work, and then, suddenly it was two days away.

When the box came, I was somewhat worried because I had heard of people getting ripped off in the past. But again, that was baseless. I removed the headset box from the shipping box and it was in perfect, factory condition. There wasn't even a single mark or dent on the box, which is something that I cannot say is always the case with more reputable sites like Amazon. The item functioned perfectly and came exactly as advertised (although the picture on the website was incorrect, but only in that the picture was white and the actual headset was black, which I prefer).

Basically, if you don't mind waiting for the shipping, it's a good place to purchase from. I would be weary, however, when purchasing non-brand name items like cheap jewelry or (the item that was after my sale) a cheap razor kit. I can imagine that these products are low quality and possibly not as advertised, and it seems most of the complaints on here are regarding these non-brand name items. In conclusion, for brand name and well known product, it's probably safe. But for cheap-looking product that you have never heard of, it may be a rip-off.

I bought the Monster Universal Home Theater & Lighting System Remote Control with LCD Screen & Backlit Buttons and I have to say, after reading all these negative comments about this company, I was a little worried about not getting what I bought. But the exact opposite occurred. I received my invoice immediately, got my tracking number the next day and was able to track the entire trip. It arrived at my home when promised and was in great shape. The description said it was brand new and that's exactly what I got. I'm sorry to those that had a negative experience, however I will be doing business with this company again.

I ordered a Toshiba Thrive from 1saleaday.com, and it took 2 weeks to receive it. When it finally came, everything looked fine. I charged it up enough to use and started doing a quick start set-up and came to a screeching halt. The apps they were talking about in the quick start were not on the tablet. The only thing this tablet is good for, is surfing the web.

If I just wanted to surf the web, I would just use my laptop. I sent 1saleaday.com the required email, waited 4 days for a response and all I was told was, "Hello, I apologize for the inconvenience. I have attached the specifications advertised at the time of sale for this item," together with the list of specs. I want to know how to get the apps, and drivers I am missing to make this the tablet do what it is supposed to do.

I would like to update the status on the situation on the 1 carat diamond 14K white gold bridal set with 1saleaday.com. On 3/7/2012 and 3/9/2012 I sent two different emails. I finally received a response on 3/14/2012, stating that my order was not shipped, and that there were delays with the warehouse. However, on 3/6/2012, I was assured that my item was in UPS's hands, and to expect the package shortly. I immediately responded to the email wanting a refund. And just like magic, it was shipped out. I am expecting the package to arrive on Monday, 3/19/2012. I have a claim in with the Better Business Bureau and my bank. I was advised by both to bring the set to a jeweler, to verify that it is real! I forgot to mention before that the diamonds are supposed to be certified. I do not have intentions of keeping the rings at this time. If after all this, I keep the rings, I am validating that this is acceptable behavior for a business. This business needs real help.

I can understand having thousands of items ordered daily, and not being able to keep up. But throughout this process, I have spoken to approximately 30-40 people that have purchased through them, and the problems have been consistently the same from each person I have talked to. I feel that there should be stricter guidelines on a business like this, as well as, a stronger foundation. If you cannot handle shipping out thousands of boxes a day, and keeping your customers happy, maybe downsizing should be an option. As for their customer service, shame, shame, shame! They should be embarrassed. When you are dealing with a paying customer, you should have the respect to be truthful. The truth goes a long way.

If they had been truthful in the beginning, I would have been a lot more understanding. However, that was not the case. I will continue to update this as the process continues. I have advised everyone that I know and have spoken to, not to do business with them. I hope that maybe they will take some of this complaint, and attempt to make their business better. I just don't think that is going to happen.

I ordered a radar detector from Newegg through 1SaleADay. They supplied a tracking number which is still not valid, two different emails stating it was shipped at two different times. I can't get any phone response, leave messages, no response. Newegg blows me off. I either want the ** tracking number or the product or the money back. This is **!

My husband purchased a bridal set for me on 2/29/2012. It is supposedly 14k white gold and 1 carat of real diamonds, it seemed like a steal, for $649.99 with free shipping. Sounds good, right? On 3/2/2012, I received a tracking number for UPS. I emailed them several times up till yesterday. I was told on 3/6/2012 not to worry that they were having a problem with the tracking numbers updating and that my item should arrive shortly.

It is now 3/13/2012 and I have yet to hear any replies to any of my other emails. Needless to say, the package has yet to arrive. The tracking number that I received says they have yet to receive the package. I have put in a claim to the BBB.org because I really doubt that the ring was even real to begin with. I have ordered from 1saleaday.com before and had no complaints. I can not understand why they are even allowed to be in business. I have tried to call the 1-800-419-0100 and it is just a recording. There should be some type of communication.

I can't wait to pay you but you can wait to send out the garbage that they are passing off as amazing. This is just absolutely ridiculous. I have posted on their Facebook page along with others that ordered the same ring and they delete your comments off. It's amazing to me that as such an amazing business, your response is to contact support@1saleaday.com and wait for a response that will never come. Con artists!

I ordered a Bluetooth speaker phone from 1saleaday.com. The item arrived within the specified time. When I opened the package, the product looked okay, but when I tried to make it work, it never did. They sent me a defective product. They do not have a phone number for me to contact, and the only way to communicate with them is via their website email system, which generates automated emails, sent to you asking you to wait for at the most 3 business days. These people never gets back once they sell anything to the people. To my surprise, how are they managing to do business today? This company should be taken to the court. Never ever in my lifetime would I purchase from 1saleaday. In fact, I am putting this site in my blocked list.

I purchased a Skill 18v drill and flashlight with 2 batteries and a charger. When I received the package, it was not damaged. However, when I opened the package, I found to my dismay the flash in several parts, and could not be assembled. In other words, it was packaged broken. The batteries would not charge. I think they are either worthless, or the charger is a piece of junk. I contacted 1saleaday two times, and each time I was told that someone would be in contact with me in 1 to 3 business days, depending upon the volume of calls they got. I was contacted by an auto reply set up. 1saleaday is a scam operation. Their guarantees are just as worthless as the drill set I purchased. Warn all your email buddies.

I ordered for my first time and it was shipped through UPS. It was supposed to be delivered on a specific date. It never came. UPS also claims they never delivered the item and to contact 1SaleADay. I did so. After numerous emails, I never received one correspondence back. I filed a complaint with my bank, got my money refunded, and still have never received any information from 1SaleADay. I will never do business with them again. Buyer beware! But as long as you have a bank to back you up, I would steer clear.

They, 1saleaday.com, emailed me a tracking number for a reversible pet bed I bought my dog. Ever since the 17th of February, there has been no tracking information. I emailed Customer Support and this guy Yeney keeps telling me it got delivered. I keep asking for the tracking number that said it was delivered. Seeing as someone is home at my house all the time, my bed never got delivered.

I have bought multiple things through 1saleaday.com and never had a problem. Once I even had broken dish and they partially refunded me. I am having problems with this though and it's not being resolved since I can't call them. I'll have my bank give my money back.

I purchased a bluetooth keyboard workstation folio from 1 Sale A Day. It was for $14.99, but somehow, I was charged over $25.00. I tried to find a phone number for them and there was none. I can only contact them through email. Then, they said in the Contact Us page that there are only returns on defective merchandise.

Obviously, mine was defective so it said to fill out a form on the contact page. I still cant find the form. I emailed them a few days ago and haven't heard back. I have a feeling when I do hear back that they will tell me that it's over the amount of days for a return. All I want is for them to replace it. After reading all the complaints, I'll never order from them again. It was an experience I learned a lesson from.

Privacy violation: 1SaleADay has sent me a product that I did not order and I have not been to their website until now to see who they were. I am concerned how they got my private information as we just moved here. I would like to know which state and local and other authorities to contact over this.

I just wanted to let everyone on this page know that there has been some great experience also. I have purchased over 20 different items from 1saleaday and have had no problems. Shipping had been prompt and my merchandise was fine. I also purchased "refurb" merchandise, but it was advertised just what it was, not to discredit your "bad" experience. I hope you all get things worked out. I just wanted to give this company some support because I'm sure there are more good stories than bad. Unfortunately, most people with good stories never give accolades when they are deserved and people with bad stories will tell everyone that will listen. Good luck with your issues. I hope everything works out to your satisfaction.

I placed an order for a Toshiba Thrive tablet they were advertising for $259.00 which, after shipping and handling, was $264.98. As they gave the option to use the billing or shipping address, I gave my shipping address and credit card number which they kicked back with an automated note telling me that the billing address wasn't the same one as on the card.

Then I went looking for a phone number to advise them that I was giving them my shipping address. No phone number. I spent hours online looking for one. All they will provide is an automated email. So then I called my bank and found out that while they kicked my order back to me, they did manage to take the money out of my banking account. They gave me no confirmation number, no order number and all I keep getting back from them in way of emails is an automated response telling me it will take several days to get an answer.

This is ridiculous. How does this company get away with this? I decided after all this (there's a lesson learned) to read all the reviews I could find on this site and oddly enough, 90 % of them are bad reviews. Why isn't this company shut down? I want my money back or the product.

I purchased a bluetooth speaker. The item was defective. I contacted order support, which can only be done via the website email. Whenever a reply or request is made, it takes three or more days to be contacted. Once a reply is received, you get the runaround. They do not have accurate information as to the orders, claiming the order had been over their 21-day return policy, when in fact it had only been eight days. They did not even check the history of my order in my account on their website. Never again!

I bought an iPad case with keyboard and the glue came off the keyboard. Also, the wireless NETGEAR stopped working after 30 days, the battery didn't work and the bluetooth device was outdated.

I ordered sheets on 2/14 and it shows a tracking # but no other info. It tells me to call the shipper after 3 days if no more info is shown. They don't answer my e-mail and their phone system is a joke. I want my product or my money back.

I received the Shark cordless vacuum, model SV800-14, today and it is missing the floor brush and small attachments along the wall. How do I get the rest of the vacuum?

After posting my complaint, I contacted my credit card company. They gladly put a dispute on the charge and refunded my purchase price in full, including S&H. I will keep the money. 1saleaday can keep the product and I will never do business with them again.

I ordered 2 separate items on 02/15/2012. One item was delivered. The second item was never processed, but I was charged for the item. When I contacted "customer service" they said it was due to a reorganization of the warehouse! They guarantee delivery in 5 days and it is 9 now.

I bought a GPS two years ago or so. It arrived with chord having cracks along entire length, exposing wires. I tried getting a refund unsuccessful. Against my better judgement, I allowed myself a limit of buying items under $25. I purchased an FM wireless transmitter that was DOA. I wrote explaining my situation and was beyond the 20 days for a refund. I was told that they can only do a return authorization, no credit, refund, nothing. They even suggested I gift it to someone else.

I will chalk it up as a paid lesson as to who not to buy from at any expense. Beware, all merchandise is low quality, refurbished stuff which is not indicated in description of item.

A Bluetooth headset arrived today. It was obviously used or refurbished, but that was not mentioned in the ad, or the email receipt. Most of the accessories in the original box were missing, including an ear bud. It was sent with the wrong quick start guide (and no user's guide), so I couldn't even get it to work, until I found the manual at the manufacturer's site.

I returned the tablet in November and they had no record of it. I have sent proof of the return, which they can't find also.

I just bought a "Wiki Reader" and can hardly read the screen. I looked for a button to brighten the screen light but could find none. Please advise. Thanks, John **.

I ordered from 1 sale a day back in September. They sent me 2 tablets that didn't work! I paid about $150 total for them. Here were some of the main problems: 1) They took 2 months to get delivered to me. 2) They didn't work. 3) I wrote to them and received no response. Finally, I complained on Consumer Affairs and they finally responded to me with this for everyone to see: "Hi Sarah, I'm so sorry to hear your tablet is defective! We've sent you call tags to ship the merchandise back to us at no cost to you, and we'll issue you a refund. I'm also going to give you a $5 store credit to try and make up for the disappointment. I hope you'll continue to take advantage of our awesome deals in the future. Sincerely, John." I never received call tags nor did I get a $5 credit to my account. I have tried emailing them and calling them since then and nothing. I am so disappointed in their service. They pretty much stole $150 from me.

I had ordered from this company a little before December last year, had always debated on them seeing is one of those "too good to be true"; but I couldn't let the offer pass me by. I ordered a set of pearl necklace/earring/bracelet set for my wife. I had intentionally ordered them before December wanting them as a present for my wife. At this time, I had also ordered a bracelet/ watch combo.

Let's start with the above mentioned first. The bracelet combo was supposed to be gold plated which didn't bother me, but what did was getting them 2 days before Christmas and having them mismatched. It was silver for bracelet and gold for the watch. Now the pearls, I had not received these until December 28th. This was over a month to get me my order. Oh, I forgot to mention they shipped separately maybe it was because of the holidays they had been back ordered. I contacted the company several times by email and they eventually gave me a refund on the pearls, not the watch mess up .

Now to this last order which I had trust that maybe was just a fluke, I ordered a set of Altec Lansing headphones, great company and iI price searched that these headphones at $19.95 were a bargain since they sold for $85 in stores. So here is my new complaint. This is now going on 10 days with several emails back and forth on where my item is. I got an email saying it was shipped, yet the tracking number is not showing anything. So I contacted them again, this time more demanding on answers and threats with BBB and lawyers. Once again I get a basic sorry email. This company is a bunch of lies and should not be trusted. I will get my headphones or a better pair one way or another. This site needs to be sent to the BBB and any other companies that can protest and possibly shut down the company asap.

This is an addendum to my last complaint. After I notified 1saleaday.com of the problems resolving the issues with the MID tablet I bought from them with the manufacturer, and that despite knowing that I had sent the tablet to the U.S. rep for Eken (the manufacturer), the woman at Eken persisted in repeating that I could send the tablet (which of course I no longer had) to China for repair and that the U.S. rep was not answering his phone or answering emails. I was turning the whole mess over to law enforcement. I did this, and my law enforcement had his law enforcement go out and knock on his door, after which he answered his phone promptly.

Further, he sent me out a replacement tablet the very next day. Apparently having law enforcement knowing that you are running an unlicensed business from your garage in an area zoned residential only gets results. In the meantime, I was sent an email from 1saleaday.com saying that they were "as a one time courtesy" sending me a replacement tablet, which in fact they did. Unfortunately, it too is defective right out of the box. It has never once even booted up.

I contacted the U.S. rep and Eken again regarding this one, and was told that since I had one that worked (although it has some bugs) and the new defective one was "free"--dollar wise, perhaps, but certainly not in terms of time, energy, or aggravation! I should just forget about it. My feeling is that, regardless of what it did or did not cost me in terms of dollars and cents, it still is a defective product and is their responsibility to repair/replace. Not only will I never buy from this company again, nor ever buy an Eken product, but I will actively discourage everyone that I possibly can from doing so as well.

In late September 2011, I ordered two LCD TVs from 1saleaday. Upon receiving them, I immediately discovered that they did not work properly and they were misrepresented. I contacted 1saleaday both by email and using their website contact form. Communicating with them is largely a wasted effort, as they are slow in responding and mostly send generic "canned" responses that don't address the issue.

1saleaday had emailed me, saying "Dear Mich, In my repeated attempts at contacting them, I would get the same generic response. Finally, I got an email that stated, "We would be happy to issue an RMA/full refund in this situation." That email was received in late October, and then after a few weeks to not getting the proper RMA shipping labels from them, I finally got them to send the correct labels and shipped the TVs back. They received them in their Florida facility, according to the UPS tracking information. 1saleaday then told me they never got the TVs and have still not issued my a refund.

I emailed them several more times with the UPS tracking information that proved they had received the TVs, and I still have not had a refund issued to my American Express card. It is now January 16, 2012. This has been going on for nearly 4 months. 1saleaday has kept my money, gotten their TVs back, and has still not issued a refund.

Sometimes they're good, most of the time not so much. The 1st purchase I made was a reconditioned mini camcorder, I was expecting the worst, but was pleasantly surprised. From then on, it was mostly downhill. The necklace I ordered for my daughter's birthday was substituted with another that wasn't even similar and I was told they don't accept returns. Maybe they should make people aware. So last try, a necklace for myself ($139.99 for $9.99). It looked okay, I wore it 2 days, and my whole neck was broke out so bad I constantly sat and scratched it! Oh, I guess they didn't say the chain was a POS!

I purchased to 2 WIFI tablets on 11/30/11, only 1 worked, 1 would not connect to the internet. I have sent over 20 emails to the support email on the web with no luck. I have requested that they give me a call tag number so UPS can pick up the item and return it but they will not do so. and I do not feel I should have to pay to ship it back.

Also on 11/15, I purchased my first WiFi tablet which was never received. I emailed them and they said they would send out a new one or refund me but I had to dispute it with my bank in January. All I want is a working tablet or a refund.

I returned the falsely advertised diamond bracelet (from a $49.99 plus shipping and handling) purchase in September to an address in Florida, as instructed by CSR Cynthia. I have a very long chain of emails to prove the runaround I've been on. Now in January, they cannot find my returned "junk" and are issuing me $15.00 credit! I am ready to tip over! Please help!

That "star" is really no stars, but I had to put something. I purchased a pair of black diamond earrings on 12/27/11, and have not received them yet. All the emails I've gotten from "Alan" at 1saleaday.com are pretty much telling me the warehouse is too busy to ship my purchase, and when they do ship it, they will let me know. I received another random email from Alan today, so the warehouse is in the process of shipment. I am calling my bank today, and have the charges reversed. They can keep the earrings, and sell them to another fool!

I purchased two Braun electric razors on 12/15/11, one for a holiday gift and one for myself. As of 1/6/11, I have still not received the one intended as a gift. The one I did receive was not a US model but a European model that I can't even plug in. I realize you can purchase a converter but this is totally unacceptable. 1saleaday sells fraudulent not as advertised products. I am totally dissatisfied with this company and will never do business again. I sent 5 inquiries about the problem item received, and their response was "your item is showing as delivered on..." totally ignoring the issue at hand. Now they won't even respond to my follow up emails about returning a European electrical model not intended for US sale. It's bogus.

They send fake products to you but advertise it as brand name (OEM). Never trust a website like this.

I ordered 3 Velocity Cruz Tablets T301 on Nov. 30, 2011. I received them on Dec. 9, 2011 and one was defective. I returned them on Dec. 13 with their paperwork that they sent me on Dec. 13. They received the package on Dec. 19, and it has been hell since. Email after email, I may get a response 5 days or so later to say that their warehouse isn't showing they received the item. Yet, I have sent them the confirmation number and a copy of the receipt. I am still waiting. I am out the item and my money. Today is Jan. 4, 2012. Still, I got no answer to my email with the confirmation that they have received the item. I am totally disgusted.

I have received my four camera security system on 1/4/2012, only to find no installation instructions and what appear to be the wrong parts for the H.264 DVR. I am very disappointed. I need assistance or refund instructions!

I ordered a "deal" from this website and they sent a generic cheap version of the product advertised. It's false advertising and the product was the wrong color. Also, their customer service was horrible. After I contacted them, I received an email stating they do not accept returns, exchanges, etc and "have a fantastic day!" buyer beware. If it seems too good to be true, it is! The worst company I have ever dealt with. I called my credit card company to dispute the charge and they generously agreed to refund my money, no questions asked. So, I will not pursue anything further with 1 Sale A Day, but will also never purchase from them again.

See my prior complaint about Newegg.com who used this company to ship me a broken used unit with missing part, 2 different serial numbers and no working 800 number. Their email is 1saleaday@newegg.com. They finally sent an email, no calls, to say all their Samsung receivers were used or reboxed and they never had any new ones which is what Newegg sold me. They want a return all handled by me, who is fully disabled, but Newegg has all the funds and Newegg wants the unit back but will only promise a refund for the Black Friday sale price

I can't believe that I thought 1SaleADay was a great company! For my first purchase, I ordered a necklace (Black Diamond Heart Key Pendant). I thought I was getting a great deal (it was shown that ARV was $200 - that should have been my first clue) since it was being offered for $14.98. When I finally received the item, I was extremely disappointed with this purchase. It came extremely mangled to the point that I couldn't get all of the tangles out. It did not even look like it was worth the $14.98 I paid for it. There were no black diamonds on it like it was advertised. It's extremely low quality material that looks like it was painted black and melded onto a flimsy piece of silver metal! Seeing as how disappointed I was, I decided to contact customer service and that's when my nightmare began.

It took 4 days for CS to get back to me. After explaining the situation, I was told there was nothing they could do. I asked specifically for a refund because the product was falsely advertised on the website. Customer service said they would escalate it to a supervisor. A month later (yes a month), they sent me an email denying my request (only after I had to go through BBB to get any sort of response from this company). They did ship out a different necklace but the quality still wasn't up to par. I asked for help on their Facebook page and they deleted my comment and blocked me from their page. What type of business would do something like that when a customer asks for assistance?! I will never buy any products from 1SaleADay ever again! Buyer, beware. They are extreme scam artists.

I ordered a Panimage tablet for my daughter for Christmas. It just doesn't work. It has a demo on the screen that can not be removed, it will not connect to WI-FI, the touch pad doesn't work. I can not register it or get customer support help online and they refuse to work with me.

I ordered a Panimage tablet for my son for Christmas. When I received it, about two weeks after ordering it, I wrapped it and placed it under the tree. When my son opened it Christmas morning, he was thrilled, as he had been asking for a tablet for about a year. What a disappointment to find out that it would not turn on, hold a charge or anything! The green power button would come on, but that's all. We have repeatedly emailed 1saleaday and all we get are canned email responses. I'm disappointed! I want my money back.

I ordered the pan image tablet on 11/30/11, for my daughter's main Christmas gift. It arrived on 12/13/11, which was fine with me. I opened it on 12/24/11 to charge it, so it would be ready for her to play with on Christmas morning. It appeared fine, and charged after many many hours. Christmas morning came, and she excitedly opened it. However, she couldn't do anything on it, because the apps that are already preloaded, wouldn't even work. We set up the WiFi, and it still always said it wasn't connected, and the market wouldn't download anything. She ended up vying herself to sleep that night, since her main gift didn't even work. I stayed up that entire night, trying desperately to fix it, and figure out what was wrong with it, but to no avail.

I think there must be some internal defect. So, although it powers up just fine, and looks like it could be a cool tablet, it can't do anything. I sent an email on 12/26/11 stating what happened, and asking for a refund so I can go buy my daughter something that actually works. So far I've just gotten the standard reply, where they say they got my email. I've ordered several things from this company, and haven't had any issues with them before. They are usually slow to ship, but that never bothers me too much. I've never had a defective product before, and I am really hoping they'll step up, and can resolve it quickly, mostly for my 10 year old daughter's sake! I want a refund, since the product is defective. I will file a complaint to BBB if it gets to that, but I have confidence that this company stands by their customers! At least, I'm hoping.

I ordered 4 LED work lights to give a Christmas present. All 4 do not work! I couldn't find a phone number to call them, and received a generic response via email, when I filled out their "contact form". I have ordered from this company before, and didn't have a problem with their product. However, after reading all the complaints, I won't be doing business with them again. From reading all the other complaints, I probably won't go through the expense of shipping these LED lights back to them. I'll just throw them away, and chalk it up to a learning experience, and never order from them again!

On 11/30/2011, I ordered two android tablets, at the cost of $59.99 a piece plus shipping, spending a total of $128.98. On that date, these android tablets were advertised as "new". I specifically made sure the advertisement for this tablet was "new", because they were selling numerous tablets on that date, and some were listed as refurbished, and I knew I did not want a refurbished one. I point that out, because I saw this same item on sale a few more times throughout December, and those were advertised as refurbished. The items arrived promptly on 12/7. We opened the packaging, and both boxes appeared new, and in good condition, so we tucked them away in the closet. We were very excited about them as they were the "big gift" for our sons for Christmas this year. I did not open them until 12/20, because we wanted our boys to be the first to turn them on, however I had purchased a case for each, and wanted to be sure they fit in them.

As soon as I opened the first box, I knew something was not right. None of the pieces inside were wrapped, the protective film was ripped, and the instruction booklet had handwriting and doodling on the back, from apparently whoever owned it before. I tried to plug it in to charge it, so I could see if it functioned. When I did, I could see the adapter plug, and the receptor on the tablet were both corroded, as if a battery had leaked. The tablet would not even charge. The second tablet was not as bad as the first, but upon turning it on, the entire thing locked up for over 30 minutes. This happened again and again. It would not respond to any touching on the screen, and it too had a problem charging. Neither were functional or even salvageable. Neither box was marked as refurbished, but obviously they were previously in the hands of another owner before me.

I tried to let them charge overnight, and would try them again the next day (12/21). That morning neither had charged at all, and they seemed worse than the day before. My heart was absolutely crushed. These were the highlight of the gifts we were giving our children, and they were not fit to give to anyone. With only 4 days until Christmas, and all of our other shopping done (and an empty bank account), we borrowed money to give them something comparable to go with all of their small gifts. I emailed 1saleaday, and still have not gotten a response. I tried calling the different numbers I found, including the one submitted when they took the money from my bank account, and have had no response. I have no intention of badmouthing or posting negative stuff about their company, I just want my money back. My bank told me that after I try to make a concentrated effort and get no response, I can file a fraud/scam claim through them, and try to recover the money that way.

I ordered two Panimage 7-inch tablets. One will not turn on, it powers down as soon as it boots up, junk. These were ordered as Christmas presents, which created disappointment on that special day. I emailed them with the only reply being a generic email telling me to have a good day. No phone number to talk to a person. Never again.

Ordered a Tom Tom GPS after reading description which did not mention merchandise was refurbished. Received merchandise without any packing list, # to call is incorrect/defective, etc. Front of box stated refurbished.

Also, merchandise does not work. Emailed company via website as that is only way to contact, only to receive auto response "Thanking me for my contacting them and they'd be in touch soon. "I felt not stating GPS was refurbished was deceptive/fraudulent on their part and they should be refunding my money as I could have purchased same thing on eBay/Amazon that was brand new for only few dollars more and seller would have been easier to contact. Received only auto email response to my email to them as it is only way to contact them. No telephone #s listed, on website and merchandise is shipped w/o packing slip.

I ordered a scan disk card on 12/03/11. I never got it. I sent two emails. This is the third time that I have not received an order. They said they would refund one of them but did not! Here is the order: 12-03-2011 **, shipped ** for $12.98.

I have not received the merchandise I ordered and I get insufficient email response from company. This is merchandise ordered for a Christmas present for my grandson who now will not be able to receive it in time. The only email response I got after sending them four emails was that there was a delay in shipping with no further information. I will be addressing this further if I do not hear back from this company and will pursue additional avenues to ensure that other customers are not affected by the same issues.

Never trust a site whose canned acknowledgment of a complaint reads as follows: "Your message has been hastily delivered and a response will be cooked up very soon. Have a great day!"

I bought an Augen tablet from 1saleaday.com last spring as a gift for my granddaughter. It turned out to be defective. However, before that happened I also bought a MID tablet for myself and it also turned out to be defective. I contacted them about the Augen, and they finally sent me a refund for it, but refused to refund or replace the MID. Despite the fact that there was absolutely no warranty or manufacturer information included with the MID, they told me to contact the manufacturer for repair/replacement. I pointed out that they had given me no information with which to do that, and they finally sent me the URL for the manufacturer. I contacted them, and they advised me to go download a new firmware for it, which was impossible because it would not boot. After several emails to China that clearly demonstrated that there as a language difficulty, the manufacturer finally grasped the fact that this tablet was DEAD and instructed me to send it to their US representative.

I did this, and he emailed me that if I sent it to him, he would immediately send me a replacement. I have delivery confirmation that he received it on Nov.25, but he now answers neither emails nor phone calls and the manufacturer says that they are "having problems with the US supplier" and to send it to them for replacement. Apparently the part about me having delivery confirmation for the supplier they initially told me to send it to has not made any impression on them.

Can I rate a zero? I ordered a "new" tablet that was clearly marked "refurbished" on the box. When I powered it up, it does not even work. It just stays at loading animation. This is my third Android tablet and I do know how to use this operating system. This unit is 100% completely defective. After 6 emails, they have not responded with return instructions. I am now working with my credit card company to get my money back.

I ordered two iPads. Both arrived and one is defective. Phone number is voicemail stating I must email support@1saleaday.com. I have done so without a reply. I would like to return the defective unit. I want a refund.

I wish I'd read your comments before ordering from this company! Never had I been so disappointed from an online retail company. I ordered a graphic card ATI 5850 OEM. I received it in about a week or so. Once received, it was wrapped in bubble wrap. But it was supposedly "new". That is questionable. Anyway, after a day of use, that card started clicking and not a silent, a very annoying one. I did some research and confirmed it's the bearings going out. Usually that happens after wear and tear. So, I can safely assume this card is not new.

I purchased an Android tablet that did not work as described. After some very pleasant email correspondence with a customer service representative, they agreed to refund my original payment/shipping. I shipped the item back at my own expense and received an email on 11/30/2011 stating that my refund had been mailed to me in the form of a check. To date, I have not received the check and my emails have not been answered. I now am out of $75 for the defective product and $9 for the price of shipping it back to the company. I have made other purchases without a problem, but will not choose 1 Sale a Day for future purchases.

I ordered a pan image 7" Android tablet. It is clearly a refurbished product. It does not work even with adapter. I'm not sure what refurbished means, must I find it hard to believe this was refurbished other than someone knew it was broken, placed back in the box and was sent back into the distribution channel as refurbished. For example, the plastic covering on the device was half ripped off. The other items in the box were not sealed, obviously opened. Usually items like this have the items refurbished correctly.

I ordered necklaces and two camcorders. I received the necklaces and one camcorder but the other one never shipped. I've contacted the company several times with no response. Finally, today I get an email that they are sending me another $1 necklace that I didn't order but there's still no word on the camcorder. They quickly charged my credit card for two camcorders when I placed the order, but I did no receive my product. Do not buy from this website. It's a scam.

They tend to lie about the sales they put up there, on how much you're saving. If you Google what their "huge" savings is on, it's not even close to what they have listed. They said i could save $800 on my camera. I came to find out, I paid $10 less than I would in any store. Granted I'm still saving some money, but lying makes me question the integrity of their whole business, and whether or not to condone, let alone, support them.

I have emailed them twice and have not heard back from them.

The listing clearly stated "new" and if you search online, all of the deal saver/coupon blogs that advertised this deal all clearly copy pasted the ad from the website stating the the item being sold is "new" not "refurbished". This is completely unacceptable and I want a refund now! It would be wise for anyone to consider filing a complaint with the BBB and the state Attorney General regarding this company violating consumer protection laws.

This website is a scam. They sold me an old model sidekick cell phone, in which the internet provider no longer works. Therefore, I paid for a cell phone that will never work. I am trying to contact them, but I have no answer from them. I want my money back.

Ordered a Gateway Netbook for $299 plus shipping. It is a piece of crap! It sometimes types double letters and the touch pad is so sensitive I get redirected quite often. The print on the little screen is so small that I can't read it, so I wanted a refund. They refused to refund my money. They wanted to send me a new one. I don't want the same thing back. I want my money so I can buy a new computer from someone legit.

I ordered a product of a Clover System 14-inch security system. After over 2 weeks of not seeing anything but processing emailed, I called, I finally got the response of "unavoidable delay." Well, the unavoidable delay was they sold an item they didn't even have on hand. I was later informed of a replacement exchange that they could "sell me" and refund a small amount. I agreed, then it took another week and had to file a claim with Paypal. Suddenly my item was shipped and they made good on the small refund.

Due to the fact of such terrible customer service, I do not recommend this company. I don't think I'll hand them another dime of mine due to poor communication within their own company. No phone number to contact. Customer service is non-existent.

Great idea but poor execution with the company. Don't spend more than a couple of bucks unless you have money to throw around or won't mind not ever seeing again. I've had better experiences with private sellers on Ebay vs 1 Sale A Day.

I ordered 2 3-Channel Helicopters on 11-29-2011. After 9 days of waiting, the order is still showing up as "processing" on their website. I emailed them with several inquires and never got any response. I also tried to call them directly, but no one answered my call. This is definitely one of the worst buying experiences that I have ever had and I am very disappointed. I am now asking to cancel my order and get a full refund. If that won't work, I will have to call my credit card company to dispute the charge associated with the purchase.

I ordered a Logitech Harmony remote in the middle of October. The product arrived in a reasonable time frame. But to my dismay, the LCD on the remote had lines missing and was unreadable, making the remote worthless. I contacted 1saleaday through their email support. I was told that I could get a replacement, but that I would need to ship the remote back. I shipped it back via UPS which cost almost $10 (the remote was only $50). Eventually, I received the replacement remote and found that not only does it have the same issue, it is even worse on this remote. I have now emailed the 1saleaday support team 3 times over several weeks with no response. I do not care if I get a refund or a new remote, but I do want the issue resolved. This was supposed to be part of a Christmas present for Pete's sake.

I purchased an item from 1saleaday. The next day they generated a UPS shipping label. They did not ship for eight more days via economy shipping; then it was transferred to USPS. When I received it, it was re-manufactured and not new as advertised. They offer a 14-day refund, but the way the ship it you do not get it before it's too late for their return policy.

I have filed a claim with EBay buyer support and am awaiting a full refund from them. You can check their feedback on EBay and it is more than clear what is transpiring here. Many customers are presently reporting the same problem. It's all about the way they delay their shipping and not getting merchandise before the 14-day return policy has elapsed.

I bought an RCA Corded Phone, Model # 25204re1 from 1saleaday.com on 11/19/2011 and I still have not received a tracking #. I sent an email to customer service on 11/30/2011 and on 11/30/2011, I got an email from Alan on the support team asking for my order # and I responded with it on the same day. I did not get a response and resent my order # and got a response from Alan, "I would like to take this opportunity to apologize for the delay in receiving your order. Unfortunately, there has been an unavoidable delay with this shipment."

It has been 10 business days and I still don't have a tracking # or my phone. I asked for a cancel the order and was told they don't cancel orders. I reread the terms and conditions and there is no section addressing canceling of orders. At this point, I would like to just get my money back. I won't be ordering anything else from them and I will be telling everyone I know about my experience with them.

On 20 November 2011, I ordered two SanDisk 8GB Sansa Clip+MP3 Players (refurbished). I received the shipment on 2 December 2011 but instead of giving me the 8GB versions of the Mp3 players, I received the 4GB (there is a huge price difference between both versions and they were also refurbished, which made me even more distraught).

I ordered the Gyro Spy Copter (model number ZX-35828) on November 13th and was charged for it the same day. After 8 business days had passed (November 23rd, one more than the maximum that they say it will take to ship an order), I contacted them requesting an updated status.

On the 25th I responded to Linda asking for a more specific date. She got back to me on the 26th with, "There is small back up in warehouse; it will be shipped out in 2-3 business days". On the 30th (the third business day) I contacted Linda again because the order status still said "processing" on their web site. I also mentioned that I had seen a lot of complaints on consumeraffairs.com regarding their poor service and faulty merchandise and that I hoped that I would not have to join the ranks of the people lodging complaints.

I further asked if you're not going to be able to deliver this merchandise, then do the right thing and tell me and return my money. I guess this was not the right thing for me to do as the only response I've gotten so far has been an automated response saying they would get back to me in 1-3 business days. This December 2nd is business day two and so far no response whatsoever. Based on their lack of communication and the fact that I haven't received my order, I can only conclude that they don't have this merchandise. Consequently, I am asking for my money back.

I tried to buy a single steam cleaner on Nov. 29th, but the system turned out error message about billing information. In this case I changed credit card, and clicked 4 times in total. I never got any confirmation when I logged in my account on 1saleaday.com. Of course, there was no order history either. But the next day, I found my 2 cards have been charged 4 times. Of out shock, I contacted 1saleaday immediately on Dec. 1st. They didn't reply. The next day (today), I tried to call several times to **. No representative spoke to me. More than $70 was gone. It's totally not cool.

I ordered 3 pairs of underwear from 1saleaday on 11/9, the money was taken from my account the same day. My status still said processing. Well, it'safter 7 business days so I emailed customer service and "Devorah" said there was "an unavoidable delay with this shipment" and it would be shipped soon. Later that night, I received confirmation that my packages had been recently shipped via UPS Mail Innovations. On 11/28 I emailed UPS MI because my package tracking numbers weren't showing up in their system. They emailed me back and they had only received one package so far, and it was finally in their possession on 11/29. The other two packages they did not have.

I emailed 1saleaday again on 11/29 and received a confirmation email saying they'd get back to me. I emailed them again the next day, 11/30, saying UPS only had one of my packages. I received an email asking for the order number, which was clearly labelled in the subject of the email and was given in previous emails in the reply thread that had been going back and forth. I replied the same day with the order number in the body of the email. Yesterday I emailed them again because I still had not heard anything from them. Today, one more package has been received by UPS, on 12/1, and the other package is still floating around somewhere unbeknownst to me. I'm very frustrated with the lack of customer service I have received and how poorly they have managed my packages.

This order was made on 11-13-2011 and they money was taken from my account on 11-14-2011. As of today (11-30-2011) the order is still listed as processing. Devorah of the support team has informed me that the order has been processed to the contrary on their website, and the order can not be canceled or refunded from them and I will have to send it back to the "sender" for reimbursement. I can't send it back if it is still "processing" and I didn't buy it from the "sender." I bought it from 1saleaday. They took my money; they can give it back. Perhaps this company needs to be investigated for fraud and theft.

I have ordered for a RC Car from 1saleaday, and it has been more than 20 days now. The status is showing as processing. I wrote couple of emails to them saying, "Hi, I don't want the product now, I have bought another gift for my son. My concern is, if it is getting delayed, the customers should be notified. That is what proper service should be. Still, you have not mentioned when this product will be shipped. I am cancelling the order due to the extended delay, and I need a full refund. Let me know if you have concerns". They act as if they are giving something to charity. We pay with our money, and we demand the right customer service. They response time is poor, even after of couple of emails. I am now waiting for a full refund from them. According to the email they sent me, they only process refunds if an item is out of stock.

I have ordered for a dragon buggy RC car for my sons birthday, and it has been more than 20 days. The status is showing as processing. When I wrote couple of emails to them, they just said, "Dear Valued Customer, I would like to take this opportunity to apologize for the delay in receiving your order. Unfortunately, there has been an unavoidable delay with this shipment. You should be receiving an e-mail once the item is shipped, with the tracking number for your package. Thank you for your patience. Please feel free to contact me if you have any further inquiries. Have a wonderful day!" Poor response, even after of couple of emails, as reminder and question. I am now waiting for a full refund from them.

I ordered a product and during the transaction it became unavailable. My PayPal account, however, was charged $500. I immediately emailed customer service letting them know what had happened and it wasn't until four days later that I got a response saying it would take "several days" before I would see a refund. I ordered the product on November 10th and received the email about the refund on November 14th and have still not received a refund. I inquired about it today, November 28, and was told that my case would be expedited then told it would take a few days for the refund to be issued. I emailed the customer service representative again asking for a more detailed timeline and I received no response. I requested that I get my money back that day but it was ignored.

I ordered two TV wall mounts on 11/04/2011. This Item was shipped November 15th and I finally received this order, delivered Friday, November 25th 2011. The box of my two TV wall mounts were delivered, opened with missing pieces and missing screws. It is unfortunate the box was not sealed to uphold a shipping process of 10 days and I am shocked UPS would deliver such damaged merchandise as well. My credit card account was charged and I am requesting a refund. If you would like for me to return the items please give me the necessary information to do so. However, I can assure you this package is worthless and is the equivalent to junk.

Please respond to my request within three business days. I have called your offices several times and the same voicemail message comes on. I have read the number of complaints listed with the Consumer Affairs office and it seems communication has been an ongoing issue with your office. A simple credit is what I'm requesting and if I feel your service is lacking. My next step will be contacting all the media outlets you advertise on your site whom you have made appearances with. I feel, based on all the negative feedback, it would be worth an investigative reporter looking to.

I ordered 3 iPhone data cables on 11-12-2011, and was promptly charged for them on my credit card, yet it has been over two weeks, and they are still listed as processing, with no shipping date or tracking information. They are quick to charge your card, but not to ship your order (order #100786847).

I ordered several items from this company, including a digital camcorder this past weekend. My mother has also ordered 2 e-readers this past week. My first order was on 11/12 and is still listed as processing. My other two ordered on 11/25 and 11/27 are just listed as billed. My mothers e-readers, ordered on 11/21 (from a different account) are also listed as billed.

I've tried to contact about when items are going to be shipped since they say 5-7 business days, but no one has responded to my email or my Facebook post on their page. They are active on their posting quizzes and deals, but won't respond to me or the other customers asking where our stuff is. I run a deals blog and often recommend 1saleaday to my readers because of the great deals, but don't think I'm going to anymore because I am concerned due to the lack of response from customer service and others complaints. The deals seem too good to be true and maybe they are.

I ordered an MP3 player for my granddaughter, thinking it was new, just a great price, as you are supposed to expect from a great, daily, one time deal. It a came in a crummy plain white box, with no packing, and rattled, when I took it out of the mail. It had no instructions of any kind. I had to have her go online to find a user manual. The box was marked refurbished. Well if that's how they presented it , I completely missed it. I just read they show that little detail at the end of the product features list. Any legitimate company selling refurbished items , make it part of the order description. I checked with a couple other online companies selling this item refurbished (only $5.00 more regular price) and they were clearly marked on the sales page, and both said they came well-packaged, and with instructions.

I sent them an e-mail and about returning it, and never got a response. I will not buy from them again and advise anyone who is thinking about it to beware, and check any item listed carefully if you can, with the limited info listed. They appear to be a joke.

I purchased a remote control helicopter from 1saleaday. It arrived in a broken condition-- 3 of the 4 rotors did not spin because the small wiring had been disconnected in transit and were beyond repair. I immediately reported the problem on the 1saleaday web page and after 4 days, I received an email response that advised me to return it at my own expense. What kind of company delivers faulty merchandise and then wants the customer to pay extra to handle the problem? I have tried calling the phone number the company posted to my credit card statement, but that number is not good. I purchase from many of these web-based companies and have never had a problem rectifying any issues in the past, but this company is shoddy and I will no longer deal with them.

I just purchased the new Android 7" tablet. I wasn't pleased that it took over a 1.5 to receive it, and it was left at a neighbor's house. But now that I have it, it is almost impossible to use. It doesn't connect to the Android Market. It "freezes" for hours at a time. It won't charge, and it only powers on if it is plugged into the charger. It also screen locks for no reason. I am out $150, and the company hasn't responded to emails or phone calls.

I purchased 2 household phones that were retailed packaged per their ad. When the phones finally arrived, the package had a cutout piece of cardboard with the shipping label on it taped to the box. This was a red flag. When I opened the package (I did not sign for the package it was left on stoop), the phones had been repackaged in two (2) white boxes. It's not a very good job either. I have no idea what happened to the phones for them to be re-boxed.

I asked to either reship or refund. They are unwilling to do either. As I am a reseller, I cannot resell something so badly packaged and have no idea what kind of damage there may be. 1saleaday, what's me to check them? But as I am not a phone tech, I don't know what to look for and besides, I would like what I paid for in the ad. They have refunded the shipping cost. I have pictures. If I am to stand behind what I sell, then 1saleaday needs to also. Besides, they have a remedy with the shipper if the phones left their warehouse retail packaged and in good condition. I don't see what their problem is.

We purchased a set of certified diamond earrings of decent quality for our anniversary. The diamonds that came in were of worse quality, than I ever expected. As soon as we opened the bag they were in, I saw foggy diamonds, but assumed it was the plastic cover. Much to my dismay it was not. The $500 diamonds purchased were beyond horrible. They look like foggy clouded water. There is no sparkle! In fact you cannot even see in the diamond. We could have gotten more sparkle from a CZ! I'm beyond disappointed in this company, who we use regularly. The worst part is the "No, return policy". Thanks for ruining our anniversary.

I ordered phones on October 26, 2011. They were not shipped to me until November 08, 2011 and received on November 11, 2011. After my husband tried to hook up the phones, including using the DVD and calling support, we came to the conclusion the phones were defective. I emailed customer service on November 14, 2011 to ask about returning the phones for a refund.

I was advised that I would be sent a replacement set and if the second set was also defective, I would then get a refund. I advised that was fine and asked how I should return these defective phones and was advised I would be provided a return shipping label. Two days later after I hadn't heard anything, I emailed again asking about the return label. I did not receive the return label until November 22, 2011. In the meantime, I sent an email on November 16, asking how long it would take once they receive the defective phones for them to ship me the second set as we are without a house phone right now and have been, since this whole process started. I was advised that she was waiting to hear back from the shipping department if they had another set in stock.

When I received the return shipping label, I again emailed to ask if they had the replacement phones in stock and how long it would take to get them shipped to me once the defective phones were received. I was again told that she was waiting to hear from the shipping department. And was also advised that even if they had the phones in stock today, she couldn't guarantee that they would be in stock the day my defective phones were received. It would seem to me that if you know a customer is sending in defective phones and will need a replacement set, you would put another set aside to send out to that customer. And what kind of operation are they running that it takes more than 4 days for the shipping department to notify the customer service department if they even have something in stock?

Yesterday, on November 22, when I finally received my return shipping label and no answer as to whether they even have replacement phones to send me or not, I demanded a full refund upon receipt of the defective phones. As of today, I have not heard back from anyone.

I tried to order a wireless router. When I tried to pay, it said my billing address was not correct and I tried using a different card. Again had the same experience with that card too. And the next day, when I checked my statements, I was charged on both the cards. Surprisingly I don't see any orders in 1saleaday account. What can I do? Those two cards are gift cards. I can't even dispute.

I bought a $20 coupon to 1saleaday's sister site papergoods.com in September for $10 (plus tax!). The listing said I'd have through November 21st to use the code they sent me. The email confirming my purchase didn't state the expiration date. The email I received with my coupon code (almost a week after my purchase of the coupon) didn't state the expiration date. I had to remember it from the listing which magically disappears at midnight. But luckily tonight, I did find a blog with a screen shot from that day, just to verify.

Life is busy. I haven't tried to place an order until this evening. The coupon won't work, it says it has expired. Really? Because "through" includes the date stated. It's plain English. I sent an email asking for a new code and I received an auto reply stating that I should expect to wait 1-3 business days for a response and that their hours of operation are 9:30am-5:30pm EST. With Thanksgiving this week, I'll probably be waiting several days before I hear back from them. With my own prior experience with their customer service people and according to my sister and the nightmare she's been going through for over 2 months with trying to get her money back on a bad printer, I just don't have a good feeling about this. Time will tell, but I think I'll have to find a new obsession to replace my midnight checking of the new deals on their site, and the texting with friends and family about what the latest deals are. I love a good deal, but it's getting to the point where it's just not worth the hassle.

Where to start, I ordered 6 speakers from this company over 7 weeks ago which I never received. After 4 weeks, I emailed the company (because get this, they do not have a business phone, really?) asking where my order was, and I was told by Alice that the company was currently having difficulty with its tracking system but she was sure the items would arrive soon (as a company owner who ships a lot of material I know that you don't just ship things and have no idea where the items are going, there is always a record). After two more days, I wrote back asking for the company to supply shipping information or to please cancel my order. In which, I got the reply, "We are sorry for your wait the items should be there soon." Anyway after many more emails, I decided I did not want the items since it had been 5 weeks and the company could never give tracking. So I asked for a refund multiple times and each time my request was ignored.

So I had to file a complaint with Paypal for a chargeback, and only after the threat of losing money did 1saleaday (should be named 1scamada!) decide to offer up shipping information which showed my items as initiated for weeks. So Paypal waited a few more days to see if the items would ever ship and since the items did not ship, I was refunded my money by Paypal. Then low and behold, 1 speaker showed up at my door two days later with tracking information that 1saleaday never provided during the dispute or to me, blah, blah.

So I write back 1saleday, 'Would you like your speaker back because I was granted a chargeback and I would like to return the one item that did arrive back to you.' They had no clue they had even shipped the item to me and wanted me to investigate what order the item was from. I told them, I don't know, but here is the tracking number so that you may go back and check your records. Guess what this no good company did next? They used the tracking number I gave them (remember I had to give them the tracking number) and then they turned around and used the tracking number to try and reverse the chargeback I received from Paypal.

Since Paypal then had evidence that I had received some of the merchandise, they almost reversed the chargeback until I informed them that I was trying to return the one item that I received after the chargeback had been processed. But there was no way that I was going to return the item while they were still deciding to give 1scamaday their money back.

So to finish, if this company would have been responsible and informed me that there may be a delay in shipment then I would have understood. And I would have shopped again with this company if they would have simply canceled my order that never shipped and refunded my money. Instead they fought me tooth and nail, paid to ship one item to me, and paid to get that item shipped back to them, and lost one customer and as many people as I can inform to never purchase from these people ever.

I placed an order that day, patiently complied with your FAQ's concerning shipping and waited. Later I received the "stock" excuse concerning "an unavoidable delay with this shipment". I wrote back and asked as to the new timetable for shipping. I was told by Devorah, that orders take about 3-7 business day(s) to ship out, and that mine would be shipped out shortly. Of course, I asked what "shortly" meant. Devorah responded that it would be 1-2 days. This was two weeks ago.

I have not seen any updates to the UPS notifications (it appears as though it has not been delivered to the shipper yet). Furthermore, I made the mistake of ordering another item on 11/09. I have been notified that this "shipped" on 11/14. I believed that I was "fooled" into believing that this is a reputable company from the referral from CNET. Of course your return policies, and order cancellation policies are draconian, and I feel that you are the "Bernie Madoff" of online product websites. Get the money, maybe you will get your product, hope that you don't complain. Unfortunately, I can see that I am not alone with this criticism, as evidenced by the number and frequency of responses on this board. I would certainly appreciate a response, and in the future, perhaps a more realistic projection of your shipping dates.

I purchased 3 tennis bracelets and a screw driver set. I got my screwdriver set but no bracelets. It has been a month since the purchase. I have emailed several times, and called.

I ordered in-wall speakers on 10/5/2011, that totaled over $300. 1saleaday immediately charged my credit card, but never sent the items. After several email complaints that went unanswered, I finally received a bogus FEDEX tracking number, that never went past the "initiated" stage. This whole process has dragged on for 6 weeks. I'm tired of their scam! I am going to contact the BBB and my credit card company.

I ordered 3 net books from 1SaleADay.com for my family for Christmas. They accepted my order, took my payment and processed the order, only to contact me later to tell me that they miscalculated and oversold the product! I replied back to the email, asking what they were going to do to rectify the situation, and they said it was against company policy to provide substitutions, which I see is not true after reading the responses on this website.

Esti was the customer service representative that I dealt with, but obviously Esti was not concerned with customer service at all. I was offered free shipping on a future purchase after three emails saying they couldn't do anything. It didn't make any sense! I asked again what they would do to resolve this issue/what substitutions they had, because I had been a frequent customer to their site, but I have heard nothing back. I was preparing a letter for the CEO, Ben Federman, when I thought I'd call and try to resolve this at the lowest possible level, but the phone number (718) 913-4700 only had a voicemail and no human interaction at all! I don't know how they do business this way!

I was purchasing the net books for my children for Christmas so they could work on homework online. I had the opportunity to purchase another net book the weekend after purchasing 1saleaday's net book, but I didn't because I thought they were already secured! I actually told someone else about the site! Of course, I'll never do that again! I haven't seen the credit to my card for the purchases yet, either! I may have to file an additional complaint through my credit card company!

I previously posted about not receiving the 2 android tablets that I ordered on September 14th. Interestingly enough, I actually received a response from "customer service", after posting a complaint on this website. Since that time, I've emailed them requesting an update. Please note, on October 11th, I received a shipping notification for this order. Today is Nov 11th, and when I check on the shipping, it still shows that UPS hasn't actually received the package to ship.

At this point, I just want my money back. Please, Alice (who is apparently the one and only customer service rep for this company), I would appreciate a full refund ASAP.

I placed two orders of a total of six pieces of Diamond Accent Cat Pendant (Model Number: DFMC-BDACP) from them two weeks ago on Oct 26, 2011. Their ad claimed that each pendant would come with gift box. Original price they posted was over $150 (close to 98% marked down). To my greatest shock, the order came in with tiny cheaply made pendant in small plastic bag. For one of the orders for five pieces, they put them in one US postal bubble envelope and charged me five times of shipping charge.

I contacted them immediately via email with huge complaint and photos (being a regular client for several years, but first time purchased from their jewelry section). Two days later they came back to say "I can have six gift boxes shipped to you or I can offer you a partial refund of $15 for the inconvenience. Please advise me on how you wish to proceed." I was completely floored that they gave me this either or option while it's very clear those boxes were owed to the customers! After exchanging few more emails with an "Alice" that revolved around "we have requested to send you six gift boxes, but now we can't refund you" to "we can only refund you $5", "$10 with we can reship you 6 boxes" take it or leave it type of tone.

I realized I won't get anyone from that company to help me. It just doesn't make any sense at all. All and all, the distastefulness started from false advertisement. Now I am stuck with low quality product that I can't even give to my friends though that was my intention to start with. I thought their other sectors that I had bought from before were not that bad. A few minor incidences before were also handled fairly. But I know not to buy from them anymore.

There are plenty of internet only companies with phones, Amazon and Woot, just to name two. Ever heard of them? Concerning your claim that the first call tag you issued was for both TVs, that's just plainly untrue. I have a copy of the call tag and it clearly states that it is for 1 item that weighs 22 lbs. It doesn't say 1 of 2 and 2 of 2. It says "1", and 1 means one, except in the fantasy world of 1SaleADay.

It continually amazes me how you try to always make the customer be the guy who is wrong and how 1SaleADay is always doing the right thing. That is called denial in my book. Finally, to be clear, I ordered previously from 1 SaleADay only a single time prior to ordering the TV sets. I wasn't happy with the product I received that time either, but didn't complain about it. However the length of time it has taken to return these TVs is absolutely inexcusable. Believe me when I say that not only will I ever do business with 1SaleADay again, ever, but I am making it my mission in life to tell everyone I meet about the incredibly bad experience I've had with your company.

One way to tell a good company from a bad company is the way they handle customer service problems. 1SaleADay has proven they can't. Claiming you don't have a phone? Wow, incredible. Get out of the Stone Age. Once again, 1SaleADay is bending the truth, not being completely honest, and dragging their feet.

I ordered a simple little HP printer that I could have gotten off of Amazon for $5 more. I emailed you guys about 4 times and I keep getting the same nonsense. And now it has been 11 days! They say that it would take them 10 days to process an order in their FAQs. So why are you guys lying?! Even when I take 10 minutes to write a nice little email trying to explain the problem, I get the same stuff. To be honest, you might as well fire your customer support and get an auto responder to reply from 10 random sentences. It doesn't take 10 days to process an order. So, cut the lies and give me the trust this time.

I ordered a $199.99 + $4.99 Shipping eMachines EL1850G-42w Small Form-Factor Desktop PC With 18.5" LCD HD Display and 2.60GHz Dual Core Processor! I received the computer with no monitor. I notified them that the monitor did not arrive. I ordered a video card for this machine after I received the computer from another company to upgrade it. I can't find a new 18.5" monitor for $50 and if I send it back, I'm stuck with the video and no computer.

On October 11th, I ordered the Emerson EM 510 Bluetooth headsets as a gift for a family member. Here it is over three weeks later, coming up on a month and in my account, it's still listed as processing. I've contacted customer service multiple times and have received a response; hence getting more than one star. I have been told the following as excuses for the delay - "We have experienced a back up in the warehouse concerning the shipment of a portion of this item" and "Unfortunately, there has been an unavoidable delay with this shipment."

In my humble opinion, and I've run a warehouse before for the largest provider of plumbing products in the world, a warehouse delay shouldn't take this long. They had no problems processing my credit card and getting my money; just a problem fulfilling their end of the deal.

I have stopped visiting the site, and will no longer refer friends to their site as I have in the past. I also would have bought three of the ninja euro-pro's they offered a few days ago had I not lost complete faith in their ability to provide products to customers in a reasonable time-frame.

I contacted their customer service so many times about the order I placed on 10-11-2011. They always had a standard reply - "Unavoidable delay in the shipment". Till today, I am provided with any estimation on the shipment of the order. It has been 3 weeks already.

1SaleADay has still failed to live up to their statement ,that they would issue call tags for my 2-deficient HD TV sets, that I purchased from them 6 weeks ago. They sent 1 UPS call tag, but since I have 2 TVs I need a second call tag. In spite of my over 7 emails to them since they sent the first call tag, they just don't respond.

I even pleaded with Devorah in my last email to call me to resolve this quickly instead of having this continue being unresolved, week after week. He replied "we do not have a phone, we are an online company are are email based." Well that is simply a lie. All businesses have a phone, and they could easily have called. They chose not to, and I still have the deficient TV sets that have not been sent back to them, because they only sent one call tag instead of two call tags.

This is absurd and I am really losing my patience with this company. I have a simple request, and that is for 1SaleADay to issue a second UPS call tag, so I can return both the TV sets, get the refund they promised, and be done with this company forever.

I placed an order for three Android OS 7" touchscreen tablets on September 14th 2011. My order number is **. I have sent numerous email messages requesting either the tablets or a full refund. I received a refund for the shipping costs on October 25th but I still have not received the tablets. I am extremely frustrated since they have repeatedly assured me that my tablets should arrive shortly.

As many other customers have mentioned, I intended to use these as Christmas gifts and now I have neither the tablet nor the cash to purchase a different gift. Please help us get our refunds.

I recently purchased a cookware set off 1saleaday.com. I placed my order on October 4. After several emails back and forth, I finally received my order on October 31. When I took the cookware out of the box, I found that it was extremely rusted! Now they are asking me to send it back, at my cost of course. The discount is definitely not worth the hassle and the product quality is very poor. I will never order from them again and I would never suggest this site to anyone I know.

Placed an order on 9/14 for 2 Android Tablets $149.96. I requested a refund on 10/4 when they hadn't been shipped. Requested another refund on 10/22 because they still have not been shipped. Requested another refund on 10/26, they refunded my shipping cost only, $9.98. I have also requested refunds through Facebook and Twitter, no response. There is no telephone number to contact. I don't want the product anymore I just want my money back.

I ordered an Android OS 7" Touchscreen Tablet. To date, there is no tablet. I don't even have any shipping information that my tablet has been shipped - although reading from others' comments, I think this is even more frustrating to get that it's been shipped and not get anything.

I was hoping to give this tablet as a gift for my husband's birthday in less than two weeks. Since I've paid for it, I don't really have the budget to purchase another gift. I have sent several emails and so far, I've only gotten credit for shipping for my troubles ($4.99)! When they promise that the tablet would be shipped three weeks ago, when they claimed that the customs issue has been resolved, they should follow through on that and not just lead people to believe they will get their tablets.

This has been my most frustrating experience in my entire online purchase experience. It makes me uncomfortable to make any future purchases knowing they'd have a hold of my money and not get anything. This is why, I even suggested to them to consider processing payment upon shipment, which is what a lot of online retailers do, ie Amazon. I hope that I get a response on my order soon!

On 10/23/11, I purchased a Plantronics Voyager 855 bluetooth headset. My order was shipped and received in a timely manner but, it was not as described. It was stated in the user guide booklet that the item contents are: headset, ear loop stabilizer, stereo plug-in cable ear loop, 3 sound isolating ear buds (small, medium, large), and a charger. However, I only received the bluetooth headset, charger, and the user guide booklet. I would like the rest of the parts that are supposed to come with it, otherwise I just want a refund on this item.

In the selling page, it was stated that the item was a manufacture refurbished item. To my understanding this meant that the order would include all manufactured items normally included in the new package. I believe this item was misrepresented and I should receive the missing ear loop, stereo plug-in ear loop, and 3 sound isolating ear buds, or a complete refund without me being required to pay return shipping since I already paid $9.99 for the item and $4.99 for the shipping for a total of $14.98. I have emailed the website through the contact page, and I received an auto response stating that they would contact me in 3-5 business days.

I will not purchase through this website again. I had even recommended to my best friend to purchase 2 more of these headsets and she did! She did not receive all of the parts also. I just want my money refunded so I can purchase the headset with all the correct pieces! Without the ear loop it wont even stay on my ear to talk on it!

I ordered two tablets for $69.99 and paid $4.99 for shipping. (I paid two shipping amounts for two items). They were bought and paid for (and taken off my credit card on the same day) on 9/14/2011. Today is 10/29/2011, and I have still not received the two tablets. I don't want a refund. I want to know where my tablets are! I want what I paid for! They sent out emails with tracking numbers, but the tracking numbers just show that they have paid for the tracking number, and UPS has yet to see the package. What a way to run a company!

The order number is **. I contacted 1 Sale a Day several times regarding my order. In fact, I've contacted them regarding more than one order. The above order takes the cake! I contacted them several times regarding the above order number. I warned them that I would contact the Better Business Bureau. They have ignored my warning. The order was placed 7/2/2011! Read below what I said to them today, 10/29/2011. I inquired about the above order that I never received. I never heard back from you. Then I login to check another order to see that you have put "cancelled" in the system. You got my money! Give me my ** order!

I ordered a pair of binoculars and have been charged for them; however, I have not received them. I have received a later order. Please check into this as soon as possible.

I purchased a "refurbished" Logitech Harmony remote. There was nothing "refurbished" about it - it was used. The sync cable was used, the software CD was ripped open, and the remote itself is all banged up, and actually has green stains where the batteries go from someone else's old batteries leaking. This is a used, old, worthless **. I have sent them an email with no response. There are no phone numbers anywhere on their site, and they hide behind anonymous domain registration. I have been burned for $55.

I ordered 2 android tablets on 09/14/2011. As of 10/26/2011, I have yet to receive even one. Several contact attempts have been made with a response of hold up by company, then by customs. On 10/11/2011, the item was labeled as "shipped". When I requested information about a refund, I received an email stating that it would take 5-7 days for it to be credited. However, they did not process it because of receiving the email stating that it has been shipped already.

I have not received the tablet. They sent a bogus email with a tracking number that does not work. This is a gift, and since there is no phone number, I cannot reach a customer rep. Although inclined to request a refund, I actually would like to have the tablet. I hope it works and is not a bad apple like the response to one of the other posts.

On September 14, 2011, I ordered the 7" Android tablet, and the same as everyone else, I have gotten nothing but a runaround. My order number is **. After getting nothing but lies, I emailed them on Friday telling them I just want my money back. Today I get an email telling me I can't have my money back because the order has been processed. That's what they've been telling me since I ordered it then. They lie and send an email on October 11, 2011 saying they were mailed out. All I want is my money back. It's been six weeks, and from what I hear, they don't work anyway. So now that they don't want to do anything, as soon as I'm done writing this, I am on my way to my bank to have them help me get my money. I have ordered a lot of stuff over the past few years, but never again.

I ordered 2 Tablets on 9/14/2011 I then requested an update on 9/26/2011. On 9/27/2011, I received an email saying there was a delay in getting them from their vendor. On 9/27/2011, I asked if they were going to expedite the shipping for us. On 9/28/2011, they offered to issue a partial discount on shipping prices.

Again on 10/3/2011, I requested a status. On 10/4/2011, I was emailed that there was no estimated shipping but I could cancel my order. I asked how long it would take to cancel and I was told that PayPal only takes a day or two. They do a check run daily so just a few days.

10/4/2011, I requested to cancel my order. On 10/5/2011, I received a generic email saying customs released the tablets and would ship early the next week. Never received an acknowledgment on cancellation.

On 10/07/2011, I requested the status of my refund. Then on 10/11/2011, I received an email that my order was shipped and a tracking number. On 10/18/2011 no tracking info available, so I emailed again for status. They replied on 10/18/2011 that there was a delay in the warehouse and they were working to get all the orders out. On 10/18/2011, I again cancelled my order. Today 10/24/2011, I got no refund and got no tablets

Like many others, I ordered the tablets and received the same emails about custom delays. Then on October 11th, I received the tracking number stating it has been shipped. There were no further updates to the tracking number, and multiple emails requesting status updates have gone unanswered. I am just asking for an update, and if you do not have the merchandise, then issue me a refund.

I ordered two 7" Android tablets on 9/13/11. My initial address in PayPal was incorrect as I had moved since my last transaction. I contacted them on 9/14/11, advising of the situation and attempting to get the address corrected. They gave me a runaround about being unable to change my address due to fraud prevention. Eventually, I got an email that they would look into it; this after offering to supply all information in regards to my account with them, as well as my payment process.

The order was not shipped anytime soon due to "it was held up in customs". I received an email on 9/28/11 stating that the order would be shipped out "within the next few days". On 10/1/11, I requested to know if it would be shipped to the correct address and who the carrier would be. The response on 10/3/11 was that it would be shipped to the updated address via UPS. 10/5/11, I received an email that customs would be releasing the tablets and they could begin shipping "early next week". 10/11/11, I received an email and tracking number for UPS. Upon looking at the tracking number via UPS, I discovered that it was to the wrong address. However, UPS did not yet have the package.

I contacted 1saleaday on 10/12/11 after discovering this. 10/17/11, they responded with "I regret the inconvenience, your order has already been processed for shipment and I can no longer change the shipping address or cancel it. However, I have noted your updated shipping address. If your package was returned to sender, it will then be reshipped to your updated address". This was on the 17th of October, today is the 25th. UPS still has not received the package, it is just a dead tracking number awaiting pickup. I have since requested the order be canceled and was informed that a request for cancellation was submitted. No further contact from the seller has been received.

I opened a dispute with PayPal and will pursue it as best as I can from that end. I think it is important to note that they have not responded to the PayPal dispute either. This company clearly has no concern for customer support. Stay away from them at all costs. There were mistakes made; I made one in the beginning and they made one with the customs situation. They had a full month to fix the address situation, failure to do so is not a mistake but negligence when dealing with a situation of this nature.

I purchased a radar detector that was advertised with numerous features but it was not the product delivered to me. I have tried contacting them but I got no response.

I bought an ARIO 32" TV that was described as having S Video. When I got the TV, there was only an HDMI option and I still needed to buy a $15 cable in order to stream videos. I have emailed 5 times, as there was no phone number anywhere to be found, and kept getting the same form letter response. Response has nothing to do with the complaint. This is a disreputable company as they not only do not respond to emails, but do not have any phone number anywhere on their website or by reviewing search engines. I would never deal with 1SaleADay ever again.

1SaleADay continues to send out generic email responses and ignores the real issues. Even though they responded via a posting on consumeraffairs.com to my initial complaint regarding my order# **, nothing else happened. I did not receive an RMA or a refund. So I emailed them again, just like the other 8 times I've attempted to contact them and got another automated reply that was exactly like the very first one I got from "Mike".

So they say they will issue a refund for a replacement even though in the last reply to me here in consumeraffairs.com they said they will issue an RMA and a full refund. In reality, nothing has happened. No RMA, no refund, no actual email reply from anyone but a robot.

I also ordered two Android tablets from them 6 weeks ago. Emails were received explaining "delays" and notification sent that they were being shipped via UPS on 10/11/2011. In addition, I have paid for three other items that were shipped to the wrong address, but that I have paid for, and I can't get any response on that. I have not been given a chance for a refund; one email stated that they would adjust my shipping charges. You guys need to get it together. People are patient, but you need to be honest with us and tell us what is going on.

I just purchased the new Android 7" tablet. I wasn't pleased that it took over a month to receive it, but now that I have it, it is almost impossible to use. It "freezes" for hours at a time. If I power off then power back on at a later time, when it gets to "loading", it can freeze for up to 1-2 hrs. It also screen locks for no reason, and is very hard to connect to WiFi.

I was notified by consumeraffairs.com that 1SaleADay.com had responded to my complaint by saying, "We would be happy to issue an RMA/full refund in this situation." They continue to say, "If you have any further questions, please contact us on our website through the contact page." The problem is that I have not been issued an RMA or a full refund, and I have contacted them on their contact page over 7 times. I do not get any return correspondence from them. I notified them again, just now, that I'd like an RMA and refund for the items. So far, I got no response, again.

In spite of their email claiming that they would be happy to issue an RMA/full refund, they have still not actually done anything and have put the situation back onto my shoulders. All they've done is to instruct me to contact them by their website contact form. This is something I have already done and the company does not respond to my attempts to contact them. So, talk is cheap. They don't do what they say they will do and I still have in my possession 2 TVs that do not work as advertised. I've not been issued an RMA or a full refund.

Like so many others I have placed several orders with no problem, until I placed an order on 09/14 for 4 of their 7" android tablets for my children's Christmas. After weeks of waiting, I inquired as to why the order was still processing and not shipped. They stated the holdup was with their vendors and apologized stating they should ship soon. Another week passes and I email again to which they reply stating the tablets were now held up at customs and they were waiting to be released.

Then on October 11th, they stated customs released the tablets and provided a shipping tracking number for UPS. It is now 11 days later and the shipping label is still just a label they provided but according to UPS the package has not actually shipped out. I have sent several emails demanding a refund but they have ignored them. Many of us have even sent several refund requests on their Facebook fan page and still get ignored even though they post every day other deals and dumb contests and ignore our pleas. They need to revamp their policy and charge only when an item is in stock or when it ships. I feel very deceived and will never deal with this company ever again.

Like many others, I have read one after another complaint about 1saleaday. I too, purchased some items from this outfit, but used PayPal to pay. And day after day waiting for my items, I decided to look around the web about this company finding. I was not alone by far as to purchasing, paying and not receiving! After getting what appears to be an auto reply as everyone else seems to of received same emails in reply, I finally turned it over to PayPal and I am seeking a full refund back.

My credit card was charged but the item was not delivered, the same as the many complaints that I am seeing. I inquired about why the item was charged and not shipped and I kept getting told that there was a delay in expected shipping. I was also told that it should be shipped within 5-7 business days (please note, I complained after 7 business days). It doesn't appear that this company is very reputable.

This message is for Brittany who posted that she hasn't received the free 12-in-1 tool yet. The freebies often take longer to arrive than regular orders. Several friends and I ordered this same free tool. All of them received theirs weeks before I did. My account showed that it was mailed on September 2 but I didn't receive it until four weeks later. The same thing happened with another couple of freebies. So please, be patient (And in my opinion, posting a complaint about a freebie isn't cool).

I bought an HDTV from them. When it finally arrived, it was defective. They told me to send it back and they would either replace it or refund me. Neither has happened. I have sent numerous emails but up to this date, there has been no progress. The first email I sent them last Oct 11 was to inform them that the TV I ordered came with a very loose cable, which broke when I tried to hook it up. I then asked if my order can be replaced or refunded. They following day I got a reply, they apologized and told me to send the order back for a replacement. They also informed me that if the merchandise is out of stock then my order will be refunded in full and that the return process may take up to 14 days. Since their instructions were very vague, I sent them another email asking for a more detailed one. A series of exchange of emails has taken place but unfortunately, I feel that they have just been delaying everything. In my last email on Oct. 21, I told them that if I don't get anything ASAP, I might have to file a complaint with BBB and my credit company.

I purchased four Android tablets over six weeks ago and have not received them. I have had the same e-mail notices saying they were delayed at customs, delayed in the warehouse and then finally available to ship out, as a UPS tag had been printed, but the items have never shipped and my several e-mails to the support group go unanswered. They have had the benefit of my money for over six weeks and I have received nothing.

They should never have offered the product for sale if they did not have it in stock. These were purchased as gifts and now I do not know if I will ever receive them. What a scam!

I bought two of the Android Tablets on September 14th and just like everyone else, there was a shipping label created but nothing. I have tried contacting them numerous times, but they do not respond. I just want my money back!

I ordered two android 7" tablets on September 14th. I have patiently awaited their arrival without contacting support. I received a few emails from their support, giving reasons for the delay and apologizing.

On October 11th, I received an email indicating that the tablets have been shipped along with a tracking number. I have continued to check the status of the shipment and it continues to show "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date will be updated."

I finally emailed their support on Wednesday, October 19th and have not received a response. I have ordered other items from them without a problem but I feel as though this particular order was a mistake. Their website shouldn't offer items that it cannot or struggles to send to customers in a timely manner.

It's been six weeks and I'm not happy with this experience.

On September 14th, I bought an Eken tablet. After waiting for three weeks, I sent a message asking how long it would be processed. They told me that they got problems with customs, but it will be processed early next week. Another week went by and I sent another e-mail. They said that it would be by next week. They can't seem to give me a straight answer as to when I will receive it. They even went as far as to create a shipping label on October 11th and sent me an email saying that they had shipped it. When I checked, they still have not shipped according to the tracking number provided as of October 21st.

I'm very disappointed in this company. Please do not buy from this company!

I ordered 2 Ario 21.6" LCD HDTV with model number HC2269D from 1SaleADay. Shipping was very slow, but that's not my main issue. The main issue is that the TVs do not work as HDTVs. It is not a warranty issue either; the TVs are deficient and do not tune in to High Definition channels on my Road Runner Cable service. For instance, many channels such as WSYR-TV have two available channels, a standard definition channel at 9 and a high-definition channel at 9-1. The Ario TV will not tune in to the high-def channel. Therefore the TV is not truly HDTV and was misrepresented on 1SaleADay.

I've emailed 1SaleADay 5 times, and they only responded to my first email, saying that they stand behind the products they sell and that they would replace the TVs. When I wrote back and explained that replacing the TVs would not solve the problem, they did not respond. In fact, they have not responded to any of my additional emails or to at least 4 contacts I've attempted to make to them through their online contact form for support. They also do not have a phone number to call.

I wrote them explaining that I wanted to return the TVs and obtain a refund. That is the only acceptable solution. I have contacted the BBB of NY and noticed that they have had hundreds of complaints, and many are still unresolved. There was also a phone number listed on the BBB website for the company and calling it led to an outgoing message only from Ben's Outlet. No ability to leave a message or talk to a live person.

Is this the kind of company you want to deal with? Customer Service that is abysmal and in my case, non-existent. No follow-through if you are lucky enough to get a response from them.

I cannot believe a company like this can operate in this manner. It's inexcusable. I intend to pursue this vigorously.

Customer Service is very poor. I ordered 3 of the 7" Android Eken Tablets on 9/14/11 and was supposed to receive them w/in 5-8 business days. They charged my credit card on the same day, but it's been 5 weeks yet still no products delivered. After inquiring via email on the status, to date I received 3 automated emails stating that the products will be shipped soon. When I use the tracking number they provided, it only shows the date the label was printed and no shipping information. I called UPS and they confirmed that only a shipping label had been created and they did not receive the products yet for shipment. I called the saleslady's phone number and receive an automated message that directs you to a mailbox that does not have the ability to accept messages with directions to email their support address. This is the first time I have ordered from this company and I am disappointed with their customer service and will likely not order from them again.

I bought an Eken tablet on 9/14. After waiting for 2 weeks, I sent a message asking how long it would be processed. They told me that they got problems with customs, but it will be processed early next week. Another week went by and I sent another e-mail. They said that it would be by next week. The following week, they sent me a tracking number that didn't work. I sent another e-mail. They said that I have to wait, but they would send me a credit for the shipment. I really don't care about that. I think that they are playing games with me and my money.

I ordered 5 tablets over a month ago and I still have not received them. They managed to charge my credit card right away, but still they can't seem to give me a straight answer as to when will I receive it. They even went as far as to create a shipping label a week ago and then they sent me an email saying they had shipped it. When I checked, they still have not shipped according to the tracking number provided.

This was the first time I decided to buy anything from 1saleaday.com. I was hoping that it was a serious business and that I'll get the items that I want in a short period of time. But my mistake was that I didn't research enough information about this website.

So after I already payed for the items, I started to check out more about 1saleaday and I found out that there are a lot of unhappy people complaining about delays or about the quality of the product they received or that they received empty boxes, etc. It was enough to make me really worried about the items that I'm waiting for.

It passed more than a week and the first item I bought is still processing. It is good because, according to some of the replies that 1saleaday posted for different complaints, I can cancel my order and ask for a complete refund. So, I emailed them and they answered that it is impossible to cancel the order because it is already processing. I cannot wait so long for those items.

I am completely disappointed about their website, considering that it's the first time I have to deal with them. I just want my money back! And if it won't work this way, then, I will dispute it with PayPal and my credit card company.

I purchased the WORX lawn care set in late August 2011. The set was advertised as having two batteries, which was what I needed as one battery would only last about eight minutes. However, the package only include one battery. From some deal discussion forums, I know that other people also received just one battery. I emailed the customer support on 1 Sept 11 and was told to check back every two to four days for updates.

On 16 Sept 11, I was told that the batteries were coming to 1saleaday.com warehouse and would be shipped once arrived. On 30 Sept 11 and 11 Oct 11, I emailed the customer support twice for updates. However, I have not received any response--the customer support just ignores my emails. It is really inconvenient to just use one battery. If the additional battery cannot be shipped, I can either take partial refund to buy the battery myself or return the whole set for full refund.

I can understand that some times mistakes are made and I am willing to work with them for any reasonable solution. But I don't like the fact that my emails are deliberately ignored, especially when it is the only way to communicate with the customer support.

I ordered the Eken Tablet, and it was delayed in shipping. I was really worried that the company is a scam. I got the Tablet today, and I was pleasantly surprised. It fired up (there was even battery power) with no problem and I was on the Internet in minutes.

I went on the site because I immediately saw a camera that would record underwater. This is a great asset to me as I run a year-round private swimming classes business. This enables me to record students underwater and show them their progress. This site made it easy to simply create an account, input my information and purchase my product, no hassle whatsoever! I did run into a problem for shipping as I sent it to the wrong address. But that was no problem for the customer service people. They quickly re-routed my package to my home, and I received it at the proper time.

They sent me a damaged item and they're refusing to replace the item because they said that I have to send them a confirmation number, that I never received from them. Yet they sent me sale notices of items for sale everyday. They have poor customer service and the number on the package they sent me was wrong. I had to call my bank to get the correct number and still nobody answered it.

It's a pretty great website. Sometimes the orders take forever to ship, but they warn you about that in the small print, so that's fine. Everything I have ordered has arrived, although one thing didn't work at all (ever), and the returns policy and other issues like that are a little difficult to find on the site. Other than that, it's a great site that I check almost every day just in case it has something that tickles my fancy.

I bought a refurbish HP printer, that came with initial cartridges and scratches from being used. However it was not a good deal because I have to buy the cartridges and printer which cost me over $90. For a new HP printer it's only $99, the others I saw at Fry's are less than $80. I'm very disappointed with 1saleaday.com

I bought a cool mist humidifier, but it didn't work upon arrival. I couldn't get a hold of anyone to return it, and when I finally did by calling them, they said it had no warranty.

An item did not arrive as described. and their customer service is non-existent. It took them more than a week to finally reply to my email. They also have no company phone number. They would not replace the item. All I got was a $5 refund on an item that cost $20 plus shipping. They are a bad company to do business with.

I make several orders because the deals are good, but it takes so long to receive those orders. It takes so long for shipping that I have not made some purchases because of the length of time it would take to get my order. Sometimes, the cost of shipping is a bit much also. I usually don't order something I have to pay for shipping. If I order something, I don't expect shipping to be almost the same amount as the "deal".

I have always been satisfied with the service I have received but one time, I ordered and it took almost a month for my order to get to me. When I paid $4.99 for shipping I don't expect it to take that long.

They hardly ever answer consumer e-mails, and they don't have a customer support telephone number. Also, any promotional offer they have is always late. For example, the last promotional offer I participated in with them was ordered September 10 and even though it has been marked as shipped, it has not arrived. I am not the only one who has not received it. Their lack of customer service and lack of any information or updates about items ordered are two of the main reasons in conjunction with the late shipments that I do not rate them highly.

It took them over a month to ship the item with inaccurate updates from their system. I had to call numerous times. When the item eventually came, it came as described.

I ordered some headphones over the summer. It took at least a month for me to get them, and after using them for maybe two days, they broke. I tried to contact the customer service, and they replied by asking for my order number, I gave it to them, and never heard from them again. I was very disappointed. I knew the good stuff for cheap amounts was too good to be true.

I personally like this company but that may change in the very near future.

I placed 2 orders, one on October 8th and the other on October 9th 2011. I had just moved that same weekend and figured they would have separate billing and shipping addresses. They did not. I had to give my old address as they wanted only my billing address. Since it was the weekend, I could not update with my financial institution until Monday.

I immediately sent them an email after I placed each order. I did not hear back until Monday at 12:47pm through an email advising that my order already has been submitted and unfortunately the shipping address was unable to be changed as per fraud prevention requirements. I was recommended to notify the tenants at that address to receive the package for me or if they are unable to, they can refuse the package. And once the refused package is in house, they will reship it to the proper address.

So now I have to wait and see if USPS will forward the packages to me.

I have not received 2 of my items I requested that were free items. I haven't brought it up, because I didn't pay for them in the first place, so it wasn't as important to me. The most recent was the 12-in-1 tool. I got an email that it shipped a few weeks ago, but have not received it.

Products that can be purchased on 1saleaday.com are good products, but you never know for sure if you are going to receive the product that you ordered.

In the past, I have ordered several iPhone cases off their site, all of them in various colors. When I finally received my order, I got all the same color. I have also ordered a MicroSD card reader that they offered for free when you liked their Facebook page and commented about them. I never received that order and was told that they were "out of stock" and they couldn't do anything for me. To me, if you are advertising free items to try to build up your company and get the word out, I would make sure I delivered on those items. Their orders also take longer than you would expect to be delivered to you.

It's a very great website that offers items at a substantially reduced price. The only reason they did not receive five stars is the fact that they do not mention you are unable to use debit/credit cards through your local bank. My wife and I missed out on a product for the children. When she contacted customer service, they basically said: "** for you. There's nothing we can do."

I have had both great and super experiences with this company. I have ordered 5 different items, at various times. Three of the items arrived very fast, within a couple of days. One item took a month. And the last item is still pending, a month and a half later. Supposedly, it'll be delivered this week.

I have ordered a few things from 1SaleADay.com. My last order, some of my DVDs, weren't shipped and I never received them. I'm a little disappointed since they were $1 each (I am missing 2). But everything else I had ordered came through (17 items).

They offer a few deals each day, with completely free offerings about once a month. I ordered several of the free deals, and have been very happy with the ones I received. I am still waiting on an order which was placed over 2 months ago. They also offer no tracking number, even though the post office allows tracking numbers free to companies who ship frequently.

First, I took advantage of several free offers from the company. The first arrived broken and unusable. The other never arrived, although they insisted that they shipped it. Finally, I placed a paid order. Despite the emails they send out with every order, saying they ship within X number of days and send tracking information, they never sent any tracking information with any order. And they have never shipped within the time frame they promised. The third item did finally arrive after I complained that it was taking a long time.

For the most part, they have good products at good prices. Sometimes (about 15-20% of the time) a cheap product, something sold at about $1, will arrive non-functional. When I contact customer support, they usually issue a refund.

First of all, the way to contact and speak with a customer representative is horrible. In December of last year, I received a digital picture frame that did not work. The only way I could contact this company was through email. I was sent a return label and mailed it back.

A little over a month later, we moved from California to North Carolina and were in transit for over a month. After we were settled in our new house, I again emailed this company to ask about my refund. At this point, it had been four months since I had mailed back my damaged product. I was told that it would be looked into but I never heard anything back.

In August, I applied to get an iPod/ipad/iPhone cord and never got it. It took me emailing three separate times to finally have someone resend me another one, which I finally received on October 14th, nearly two months later.

As for the original problem on my digital picture frame, I was told that there was nothing anyone could do because they had no copy of my return shipping label or my original purchase information. I just don't understand how a company cannot keep track of that information and expect the customer to keep all of it. I spent around $40 on the digital picture frame and still would like my money back.

After my experience, I will never use this website again and tell anyone I ever talk to about it not to use it either.

I have ordered through 1SaleADay maybe 5 or 6 times. All but one were free items. The one that I paid for arrived as described with no complaints on my end. My issue is for the things listed as free. I have only received 2 out of the 5 or 6 free items I ordered that were free. I called customer service about one of the items and was told I was out of luck. On one of the items, I even received an email saying the item was being shipped, but I still never received. I know I shouldn't be complaining about not receiving something that was free, but it shouldn't be offered if it is not going to be delivered on. Or better yet, send items so they can be tracked, so if they really are lost, rather than not sent, then the last destination would be known.

I love buying from 1 Sale A Day! I bought an expensive mp3 player, some children's toys, and many more things! The prices are really low. I always received what I bought. I have never had any issues with billing or shipping (the shipping does take a little while). But overall, my experiences with 1 Sale A Day have been excellent. I will be continuing to use their site for my shopping!

They are usually very good. I have ordered several times; only one bad experience. One order was delayed in shipping out of their facilities. When I emailed them inquiries about it, they were very responsive and said that they had been overwhelmed by orders. While I don't think that is a good reason to be behind, it happens. I would have liked to have gotten a peremptory email from them, just a "Hey, we have your order, we know we're late, we're working on it," but they were responsive to my questions, so even my worst experience was acceptable.

I will continue to shop with them again. They have good service and great deals. I would and do recommend to others.

I ordered earbuds and a toolkit from this business. The toolkit was lost in the mail (envelope got to me, but the toolkit was ripped out). The earbuds were just my backup pair for about a month until I lost my regulars. Now, the 1SaleADay earbuds are falling apart. One of the earbuds doesn't work, and the plastic around the wiring is loose from the wires. Considering both of these things were free, with no purchase necessary, I am completely fine with that.

1saleaday.com offers a variety of products that fulfills the numerous needs of their consumers. The prices for these products are very fair and everyone gets a great opportunity to purchase what they need within the 24 hour window.

I have purchased several products from this business and would be willing to purchase again if I find another item that suits my taste in the near future.

I would give them a zero on customer service. I ordered 4 tablets for $69.95 each twice over 3 months ago. They have taken the money from my credit card and I have not received my product. They have no phone number to contact. And when I emailed them, they gave me the same message that it's the vendor's fault and they expect them shortly. I will never ever buy from this company.

They have great deals and good customer service.

I have been to this site every other day to see potential deals. I never made a purchase but the customer service was helpful and professional in helping me understand what the product was. I mainly used the come to the site for free promotional items which eventually got delivered. Overall, they have decent site with great deals.

It's a decent website. I like all of their deals. Shipping can be extremely slow. I had to contact them after I had not received my item after about a month. It seems like they almost forgot about sending out the item I bought. Once I emailed them though, the item was sent with no extra hassle. I will continue to buy from them. However, I will only buy low cost items just for my own security. I would hate for them to forget to send an item I paid a lot of money for. Overall though, you can't beat their prices. My only suggestion is I wish they would combine shipping.

I ordered a Logitech wireless keyboard & mouse combo, listed normal retail price was $99 while Logitech site lists $39 as retail price. After 3 weeks of not receiving it, it showed that it had been with UPS in Mesquite, Texas for 2 weeks. They sent me another one and I received it quickly.