1saleaday.com

A Bluetooth headset arrived today. It was obviously used or refurbished, but that was not mentioned in the ad, or the email receipt. Most of the accessories in the original box were missing, including an ear bud. It was sent with the wrong quick start guide (and no user's guide), so I couldn't even get it to work, until I found the manual at the manufacturer's site.

I returned the tablet in November and they had no record of it. I have sent proof of the return, which they can't find also.

I just bought a "Wiki Reader" and can hardly read the screen. I looked for a button to brighten the screen light but could find none. Please advise. Thanks, John **.

I ordered from 1 sale a day back in September. They sent me 2 tablets that didn't work! I paid about $150 total for them. Here were some of the main problems: 1) They took 2 months to get delivered to me. 2) They didn't work. 3) I wrote to them and received no response. Finally, I complained on Consumer Affairs and they finally responded to me with this for everyone to see: "Hi Sarah, I'm so sorry to hear your tablet is defective! We've sent you call tags to ship the merchandise back to us at no cost to you, and we'll issue you a refund. I'm also going to give you a $5 store credit to try and make up for the disappointment. I hope you'll continue to take advantage of our awesome deals in the future. Sincerely, John." I never received call tags nor did I get a $5 credit to my account. I have tried emailing them and calling them since then and nothing. I am so disappointed in their service. They pretty much stole $150 from me.

I had ordered from this company a little before December last year, had always debated on them seeing is one of those "too good to be true"; but I couldn't let the offer pass me by. I ordered a set of pearl necklace/earring/bracelet set for my wife. I had intentionally ordered them before December wanting them as a present for my wife. At this time, I had also ordered a bracelet/ watch combo.

Let's start with the above mentioned first. The bracelet combo was supposed to be gold plated which didn't bother me, but what did was getting them 2 days before Christmas and having them mismatched. It was silver for bracelet and gold for the watch. Now the pearls, I had not received these until December 28th. This was over a month to get me my order. Oh, I forgot to mention they shipped separately maybe it was because of the holidays they had been back ordered. I contacted the company several times by email and they eventually gave me a refund on the pearls, not the watch mess up .

Now to this last order which I had trust that maybe was just a fluke, I ordered a set of Altec Lansing headphones, great company and iI price searched that these headphones at $19.95 were a bargain since they sold for $85 in stores. So here is my new complaint. This is now going on 10 days with several emails back and forth on where my item is. I got an email saying it was shipped, yet the tracking number is not showing anything. So I contacted them again, this time more demanding on answers and threats with BBB and lawyers. Once again I get a basic sorry email. This company is a bunch of lies and should not be trusted. I will get my headphones or a better pair one way or another. This site needs to be sent to the BBB and any other companies that can protest and possibly shut down the company asap.

This is an addendum to my last complaint. After I notified 1saleaday.com of the problems resolving the issues with the MID tablet I bought from them with the manufacturer, and that despite knowing that I had sent the tablet to the U.S. rep for Eken (the manufacturer), the woman at Eken persisted in repeating that I could send the tablet (which of course I no longer had) to China for repair and that the U.S. rep was not answering his phone or answering emails. I was turning the whole mess over to law enforcement. I did this, and my law enforcement had his law enforcement go out and knock on his door, after which he answered his phone promptly.

Further, he sent me out a replacement tablet the very next day. Apparently having law enforcement knowing that you are running an unlicensed business from your garage in an area zoned residential only gets results. In the meantime, I was sent an email from 1saleaday.com saying that they were "as a one time courtesy" sending me a replacement tablet, which in fact they did. Unfortunately, it too is defective right out of the box. It has never once even booted up.

I contacted the U.S. rep and Eken again regarding this one, and was told that since I had one that worked (although it has some bugs) and the new defective one was "free"--dollar wise, perhaps, but certainly not in terms of time, energy, or aggravation! I should just forget about it. My feeling is that, regardless of what it did or did not cost me in terms of dollars and cents, it still is a defective product and is their responsibility to repair/replace. Not only will I never buy from this company again, nor ever buy an Eken product, but I will actively discourage everyone that I possibly can from doing so as well.

In late September 2011, I ordered two LCD TVs from 1saleaday. Upon receiving them, I immediately discovered that they did not work properly and they were misrepresented. I contacted 1saleaday both by email and using their website contact form. Communicating with them is largely a wasted effort, as they are slow in responding and mostly send generic "canned" responses that don't address the issue.

1saleaday had emailed me, saying "Dear Mich, In my repeated attempts at contacting them, I would get the same generic response. Finally, I got an email that stated, "We would be happy to issue an RMA/full refund in this situation." That email was received in late October, and then after a few weeks to not getting the proper RMA shipping labels from them, I finally got them to send the correct labels and shipped the TVs back. They received them in their Florida facility, according to the UPS tracking information. 1saleaday then told me they never got the TVs and have still not issued my a refund.

I emailed them several more times with the UPS tracking information that proved they had received the TVs, and I still have not had a refund issued to my American Express card. It is now January 16, 2012. This has been going on for nearly 4 months. 1saleaday has kept my money, gotten their TVs back, and has still not issued a refund.

Sometimes they're good, most of the time not so much. The 1st purchase I made was a reconditioned mini camcorder, I was expecting the worst, but was pleasantly surprised. From then on, it was mostly downhill. The necklace I ordered for my daughter's birthday was substituted with another that wasn't even similar and I was told they don't accept returns. Maybe they should make people aware. So last try, a necklace for myself ($139.99 for $9.99). It looked okay, I wore it 2 days, and my whole neck was broke out so bad I constantly sat and scratched it! Oh, I guess they didn't say the chain was a POS!

I purchased to 2 WIFI tablets on 11/30/11, only 1 worked, 1 would not connect to the internet. I have sent over 20 emails to the support email on the web with no luck. I have requested that they give me a call tag number so UPS can pick up the item and return it but they will not do so. and I do not feel I should have to pay to ship it back.

Also on 11/15, I purchased my first WiFi tablet which was never received. I emailed them and they said they would send out a new one or refund me but I had to dispute it with my bank in January. All I want is a working tablet or a refund.

I returned the falsely advertised diamond bracelet (from a $49.99 plus shipping and handling) purchase in September to an address in Florida, as instructed by CSR Cynthia. I have a very long chain of emails to prove the runaround I've been on. Now in January, they cannot find my returned "junk" and are issuing me $15.00 credit! I am ready to tip over! Please help!

That "star" is really no stars, but I had to put something. I purchased a pair of black diamond earrings on 12/27/11, and have not received them yet. All the emails I've gotten from "Alan" at 1saleaday.com are pretty much telling me the warehouse is too busy to ship my purchase, and when they do ship it, they will let me know. I received another random email from Alan today, so the warehouse is in the process of shipment. I am calling my bank today, and have the charges reversed. They can keep the earrings, and sell them to another fool!

I purchased two Braun electric razors on 12/15/11, one for a holiday gift and one for myself. As of 1/6/11, I have still not received the one intended as a gift. The one I did receive was not a US model but a European model that I can't even plug in. I realize you can purchase a converter but this is totally unacceptable. 1saleaday sells fraudulent not as advertised products. I am totally dissatisfied with this company and will never do business again. I sent 5 inquiries about the problem item received, and their response was "your item is showing as delivered on..." totally ignoring the issue at hand. Now they won't even respond to my follow up emails about returning a European electrical model not intended for US sale. It's bogus.

They send fake products to you but advertise it as brand name (OEM). Never trust a website like this.

I ordered 3 Velocity Cruz Tablets T301 on Nov. 30, 2011. I received them on Dec. 9, 2011 and one was defective. I returned them on Dec. 13 with their paperwork that they sent me on Dec. 13. They received the package on Dec. 19, and it has been hell since. Email after email, I may get a response 5 days or so later to say that their warehouse isn't showing they received the item. Yet, I have sent them the confirmation number and a copy of the receipt. I am still waiting. I am out the item and my money. Today is Jan. 4, 2012. Still, I got no answer to my email with the confirmation that they have received the item. I am totally disgusted.

I have received my four camera security system on 1/4/2012, only to find no installation instructions and what appear to be the wrong parts for the H.264 DVR. I am very disappointed. I need assistance or refund instructions!

I ordered a "deal" from this website and they sent a generic cheap version of the product advertised. It's false advertising and the product was the wrong color. Also, their customer service was horrible. After I contacted them, I received an email stating they do not accept returns, exchanges, etc and "have a fantastic day!" buyer beware. If it seems too good to be true, it is! The worst company I have ever dealt with. I called my credit card company to dispute the charge and they generously agreed to refund my money, no questions asked. So, I will not pursue anything further with 1 Sale A Day, but will also never purchase from them again.

See my prior complaint about Newegg.com who used this company to ship me a broken used unit with missing part, 2 different serial numbers and no working 800 number. Their email is 1saleaday@newegg.com. They finally sent an email, no calls, to say all their Samsung receivers were used or reboxed and they never had any new ones which is what Newegg sold me. They want a return all handled by me, who is fully disabled, but Newegg has all the funds and Newegg wants the unit back but will only promise a refund for the Black Friday sale price

I can't believe that I thought 1SaleADay was a great company! For my first purchase, I ordered a necklace (Black Diamond Heart Key Pendant). I thought I was getting a great deal (it was shown that ARV was $200 - that should have been my first clue) since it was being offered for $14.98. When I finally received the item, I was extremely disappointed with this purchase. It came extremely mangled to the point that I couldn't get all of the tangles out. It did not even look like it was worth the $14.98 I paid for it. There were no black diamonds on it like it was advertised. It's extremely low quality material that looks like it was painted black and melded onto a flimsy piece of silver metal! Seeing as how disappointed I was, I decided to contact customer service and that's when my nightmare began.

It took 4 days for CS to get back to me. After explaining the situation, I was told there was nothing they could do. I asked specifically for a refund because the product was falsely advertised on the website. Customer service said they would escalate it to a supervisor. A month later (yes a month), they sent me an email denying my request (only after I had to go through BBB to get any sort of response from this company). They did ship out a different necklace but the quality still wasn't up to par. I asked for help on their Facebook page and they deleted my comment and blocked me from their page. What type of business would do something like that when a customer asks for assistance?! I will never buy any products from 1SaleADay ever again! Buyer, beware. They are extreme scam artists.

I ordered a Panimage tablet for my daughter for Christmas. It just doesn't work. It has a demo on the screen that can not be removed, it will not connect to WI-FI, the touch pad doesn't work. I can not register it or get customer support help online and they refuse to work with me.

I ordered a Panimage tablet for my son for Christmas. When I received it, about two weeks after ordering it, I wrapped it and placed it under the tree. When my son opened it Christmas morning, he was thrilled, as he had been asking for a tablet for about a year. What a disappointment to find out that it would not turn on, hold a charge or anything! The green power button would come on, but that's all. We have repeatedly emailed 1saleaday and all we get are canned email responses. I'm disappointed! I want my money back.

I ordered the pan image tablet on 11/30/11, for my daughter's main Christmas gift. It arrived on 12/13/11, which was fine with me. I opened it on 12/24/11 to charge it, so it would be ready for her to play with on Christmas morning. It appeared fine, and charged after many many hours. Christmas morning came, and she excitedly opened it. However, she couldn't do anything on it, because the apps that are already preloaded, wouldn't even work. We set up the WiFi, and it still always said it wasn't connected, and the market wouldn't download anything. She ended up vying herself to sleep that night, since her main gift didn't even work. I stayed up that entire night, trying desperately to fix it, and figure out what was wrong with it, but to no avail.

I think there must be some internal defect. So, although it powers up just fine, and looks like it could be a cool tablet, it can't do anything. I sent an email on 12/26/11 stating what happened, and asking for a refund so I can go buy my daughter something that actually works. So far I've just gotten the standard reply, where they say they got my email. I've ordered several things from this company, and haven't had any issues with them before. They are usually slow to ship, but that never bothers me too much. I've never had a defective product before, and I am really hoping they'll step up, and can resolve it quickly, mostly for my 10 year old daughter's sake! I want a refund, since the product is defective. I will file a complaint to BBB if it gets to that, but I have confidence that this company stands by their customers! At least, I'm hoping.

I ordered 4 LED work lights to give a Christmas present. All 4 do not work! I couldn't find a phone number to call them, and received a generic response via email, when I filled out their "contact form". I have ordered from this company before, and didn't have a problem with their product. However, after reading all the complaints, I won't be doing business with them again. From reading all the other complaints, I probably won't go through the expense of shipping these LED lights back to them. I'll just throw them away, and chalk it up to a learning experience, and never order from them again!

On 11/30/2011, I ordered two android tablets, at the cost of $59.99 a piece plus shipping, spending a total of $128.98. On that date, these android tablets were advertised as "new". I specifically made sure the advertisement for this tablet was "new", because they were selling numerous tablets on that date, and some were listed as refurbished, and I knew I did not want a refurbished one. I point that out, because I saw this same item on sale a few more times throughout December, and those were advertised as refurbished. The items arrived promptly on 12/7. We opened the packaging, and both boxes appeared new, and in good condition, so we tucked them away in the closet. We were very excited about them as they were the "big gift" for our sons for Christmas this year. I did not open them until 12/20, because we wanted our boys to be the first to turn them on, however I had purchased a case for each, and wanted to be sure they fit in them.

As soon as I opened the first box, I knew something was not right. None of the pieces inside were wrapped, the protective film was ripped, and the instruction booklet had handwriting and doodling on the back, from apparently whoever owned it before. I tried to plug it in to charge it, so I could see if it functioned. When I did, I could see the adapter plug, and the receptor on the tablet were both corroded, as if a battery had leaked. The tablet would not even charge. The second tablet was not as bad as the first, but upon turning it on, the entire thing locked up for over 30 minutes. This happened again and again. It would not respond to any touching on the screen, and it too had a problem charging. Neither were functional or even salvageable. Neither box was marked as refurbished, but obviously they were previously in the hands of another owner before me.

I tried to let them charge overnight, and would try them again the next day (12/21). That morning neither had charged at all, and they seemed worse than the day before. My heart was absolutely crushed. These were the highlight of the gifts we were giving our children, and they were not fit to give to anyone. With only 4 days until Christmas, and all of our other shopping done (and an empty bank account), we borrowed money to give them something comparable to go with all of their small gifts. I emailed 1saleaday, and still have not gotten a response. I tried calling the different numbers I found, including the one submitted when they took the money from my bank account, and have had no response. I have no intention of badmouthing or posting negative stuff about their company, I just want my money back. My bank told me that after I try to make a concentrated effort and get no response, I can file a fraud/scam claim through them, and try to recover the money that way.

I ordered two Panimage 7-inch tablets. One will not turn on, it powers down as soon as it boots up, junk. These were ordered as Christmas presents, which created disappointment on that special day. I emailed them with the only reply being a generic email telling me to have a good day. No phone number to talk to a person. Never again.

Ordered a Tom Tom GPS after reading description which did not mention merchandise was refurbished. Received merchandise without any packing list, # to call is incorrect/defective, etc. Front of box stated refurbished.

Also, merchandise does not work. Emailed company via website as that is only way to contact, only to receive auto response "Thanking me for my contacting them and they'd be in touch soon. "I felt not stating GPS was refurbished was deceptive/fraudulent on their part and they should be refunding my money as I could have purchased same thing on eBay/Amazon that was brand new for only few dollars more and seller would have been easier to contact. Received only auto email response to my email to them as it is only way to contact them. No telephone #s listed, on website and merchandise is shipped w/o packing slip.

I ordered a scan disk card on 12/03/11. I never got it. I sent two emails. This is the third time that I have not received an order. They said they would refund one of them but did not! Here is the order: 12-03-2011 **, shipped ** for $12.98.

I have not received the merchandise I ordered and I get insufficient email response from company. This is merchandise ordered for a Christmas present for my grandson who now will not be able to receive it in time. The only email response I got after sending them four emails was that there was a delay in shipping with no further information. I will be addressing this further if I do not hear back from this company and will pursue additional avenues to ensure that other customers are not affected by the same issues.

Never trust a site whose canned acknowledgment of a complaint reads as follows: "Your message has been hastily delivered and a response will be cooked up very soon. Have a great day!"

I bought an Augen tablet from 1saleaday.com last spring as a gift for my granddaughter. It turned out to be defective. However, before that happened I also bought a MID tablet for myself and it also turned out to be defective. I contacted them about the Augen, and they finally sent me a refund for it, but refused to refund or replace the MID. Despite the fact that there was absolutely no warranty or manufacturer information included with the MID, they told me to contact the manufacturer for repair/replacement. I pointed out that they had given me no information with which to do that, and they finally sent me the URL for the manufacturer. I contacted them, and they advised me to go download a new firmware for it, which was impossible because it would not boot. After several emails to China that clearly demonstrated that there as a language difficulty, the manufacturer finally grasped the fact that this tablet was DEAD and instructed me to send it to their US representative.

I did this, and he emailed me that if I sent it to him, he would immediately send me a replacement. I have delivery confirmation that he received it on Nov.25, but he now answers neither emails nor phone calls and the manufacturer says that they are "having problems with the US supplier" and to send it to them for replacement. Apparently the part about me having delivery confirmation for the supplier they initially told me to send it to has not made any impression on them.

Can I rate a zero? I ordered a "new" tablet that was clearly marked "refurbished" on the box. When I powered it up, it does not even work. It just stays at loading animation. This is my third Android tablet and I do know how to use this operating system. This unit is 100% completely defective. After 6 emails, they have not responded with return instructions. I am now working with my credit card company to get my money back.

I ordered two iPads. Both arrived and one is defective. Phone number is voicemail stating I must email support@1saleaday.com. I have done so without a reply. I would like to return the defective unit. I want a refund.

I wish I'd read your comments before ordering from this company! Never had I been so disappointed from an online retail company. I ordered a graphic card ATI 5850 OEM. I received it in about a week or so. Once received, it was wrapped in bubble wrap. But it was supposedly "new". That is questionable. Anyway, after a day of use, that card started clicking and not a silent, a very annoying one. I did some research and confirmed it's the bearings going out. Usually that happens after wear and tear. So, I can safely assume this card is not new.

I purchased an Android tablet that did not work as described. After some very pleasant email correspondence with a customer service representative, they agreed to refund my original payment/shipping. I shipped the item back at my own expense and received an email on 11/30/2011 stating that my refund had been mailed to me in the form of a check. To date, I have not received the check and my emails have not been answered. I now am out of $75 for the defective product and $9 for the price of shipping it back to the company. I have made other purchases without a problem, but will not choose 1 Sale a Day for future purchases.

I ordered a pan image 7" Android tablet. It is clearly a refurbished product. It does not work even with adapter. I'm not sure what refurbished means, must I find it hard to believe this was refurbished other than someone knew it was broken, placed back in the box and was sent back into the distribution channel as refurbished. For example, the plastic covering on the device was half ripped off. The other items in the box were not sealed, obviously opened. Usually items like this have the items refurbished correctly.

I ordered necklaces and two camcorders. I received the necklaces and one camcorder but the other one never shipped. I've contacted the company several times with no response. Finally, today I get an email that they are sending me another $1 necklace that I didn't order but there's still no word on the camcorder. They quickly charged my credit card for two camcorders when I placed the order, but I did no receive my product. Do not buy from this website. It's a scam.

They tend to lie about the sales they put up there, on how much you're saving. If you Google what their "huge" savings is on, it's not even close to what they have listed. They said i could save $800 on my camera. I came to find out, I paid $10 less than I would in any store. Granted I'm still saving some money, but lying makes me question the integrity of their whole business, and whether or not to condone, let alone, support them.

I have emailed them twice and have not heard back from them.

The listing clearly stated "new" and if you search online, all of the deal saver/coupon blogs that advertised this deal all clearly copy pasted the ad from the website stating the the item being sold is "new" not "refurbished". This is completely unacceptable and I want a refund now! It would be wise for anyone to consider filing a complaint with the BBB and the state Attorney General regarding this company violating consumer protection laws.

This website is a scam. They sold me an old model sidekick cell phone, in which the internet provider no longer works. Therefore, I paid for a cell phone that will never work. I am trying to contact them, but I have no answer from them. I want my money back.

Ordered a Gateway Netbook for $299 plus shipping. It is a piece of crap! It sometimes types double letters and the touch pad is so sensitive I get redirected quite often. The print on the little screen is so small that I can't read it, so I wanted a refund. They refused to refund my money. They wanted to send me a new one. I don't want the same thing back. I want my money so I can buy a new computer from someone legit.

I ordered a product of a Clover System 14-inch security system. After over 2 weeks of not seeing anything but processing emailed, I called, I finally got the response of "unavoidable delay." Well, the unavoidable delay was they sold an item they didn't even have on hand. I was later informed of a replacement exchange that they could "sell me" and refund a small amount. I agreed, then it took another week and had to file a claim with Paypal. Suddenly my item was shipped and they made good on the small refund.

Due to the fact of such terrible customer service, I do not recommend this company. I don't think I'll hand them another dime of mine due to poor communication within their own company. No phone number to contact. Customer service is non-existent.

Great idea but poor execution with the company. Don't spend more than a couple of bucks unless you have money to throw around or won't mind not ever seeing again. I've had better experiences with private sellers on Ebay vs 1 Sale A Day.

I ordered 2 3-Channel Helicopters on 11-29-2011. After 9 days of waiting, the order is still showing up as "processing" on their website. I emailed them with several inquires and never got any response. I also tried to call them directly, but no one answered my call. This is definitely one of the worst buying experiences that I have ever had and I am very disappointed. I am now asking to cancel my order and get a full refund. If that won't work, I will have to call my credit card company to dispute the charge associated with the purchase.

I ordered a Logitech Harmony remote in the middle of October. The product arrived in a reasonable time frame. But to my dismay, the LCD on the remote had lines missing and was unreadable, making the remote worthless. I contacted 1saleaday through their email support. I was told that I could get a replacement, but that I would need to ship the remote back. I shipped it back via UPS which cost almost $10 (the remote was only $50). Eventually, I received the replacement remote and found that not only does it have the same issue, it is even worse on this remote. I have now emailed the 1saleaday support team 3 times over several weeks with no response. I do not care if I get a refund or a new remote, but I do want the issue resolved. This was supposed to be part of a Christmas present for Pete's sake.

I purchased an item from 1saleaday. The next day they generated a UPS shipping label. They did not ship for eight more days via economy shipping; then it was transferred to USPS. When I received it, it was re-manufactured and not new as advertised. They offer a 14-day refund, but the way the ship it you do not get it before it's too late for their return policy.

I have filed a claim with EBay buyer support and am awaiting a full refund from them. You can check their feedback on EBay and it is more than clear what is transpiring here. Many customers are presently reporting the same problem. It's all about the way they delay their shipping and not getting merchandise before the 14-day return policy has elapsed.

I bought an RCA Corded Phone, Model # 25204re1 from 1saleaday.com on 11/19/2011 and I still have not received a tracking #. I sent an email to customer service on 11/30/2011 and on 11/30/2011, I got an email from Alan on the support team asking for my order # and I responded with it on the same day. I did not get a response and resent my order # and got a response from Alan, "I would like to take this opportunity to apologize for the delay in receiving your order. Unfortunately, there has been an unavoidable delay with this shipment."

It has been 10 business days and I still don't have a tracking # or my phone. I asked for a cancel the order and was told they don't cancel orders. I reread the terms and conditions and there is no section addressing canceling of orders. At this point, I would like to just get my money back. I won't be ordering anything else from them and I will be telling everyone I know about my experience with them.

On 20 November 2011, I ordered two SanDisk 8GB Sansa Clip+MP3 Players (refurbished). I received the shipment on 2 December 2011 but instead of giving me the 8GB versions of the Mp3 players, I received the 4GB (there is a huge price difference between both versions and they were also refurbished, which made me even more distraught).

I ordered the Gyro Spy Copter (model number ZX-35828) on November 13th and was charged for it the same day. After 8 business days had passed (November 23rd, one more than the maximum that they say it will take to ship an order), I contacted them requesting an updated status.

On the 25th I responded to Linda asking for a more specific date. She got back to me on the 26th with, "There is small back up in warehouse; it will be shipped out in 2-3 business days". On the 30th (the third business day) I contacted Linda again because the order status still said "processing" on their web site. I also mentioned that I had seen a lot of complaints on consumeraffairs.com regarding their poor service and faulty merchandise and that I hoped that I would not have to join the ranks of the people lodging complaints.

I further asked if you're not going to be able to deliver this merchandise, then do the right thing and tell me and return my money. I guess this was not the right thing for me to do as the only response I've gotten so far has been an automated response saying they would get back to me in 1-3 business days. This December 2nd is business day two and so far no response whatsoever. Based on their lack of communication and the fact that I haven't received my order, I can only conclude that they don't have this merchandise. Consequently, I am asking for my money back.

I tried to buy a single steam cleaner on Nov. 29th, but the system turned out error message about billing information. In this case I changed credit card, and clicked 4 times in total. I never got any confirmation when I logged in my account on 1saleaday.com. Of course, there was no order history either. But the next day, I found my 2 cards have been charged 4 times. Of out shock, I contacted 1saleaday immediately on Dec. 1st. They didn't reply. The next day (today), I tried to call several times to **. No representative spoke to me. More than $70 was gone. It's totally not cool.

I ordered 3 pairs of underwear from 1saleaday on 11/9, the money was taken from my account the same day. My status still said processing. Well, it'safter 7 business days so I emailed customer service and "Devorah" said there was "an unavoidable delay with this shipment" and it would be shipped soon. Later that night, I received confirmation that my packages had been recently shipped via UPS Mail Innovations. On 11/28 I emailed UPS MI because my package tracking numbers weren't showing up in their system. They emailed me back and they had only received one package so far, and it was finally in their possession on 11/29. The other two packages they did not have.

I emailed 1saleaday again on 11/29 and received a confirmation email saying they'd get back to me. I emailed them again the next day, 11/30, saying UPS only had one of my packages. I received an email asking for the order number, which was clearly labelled in the subject of the email and was given in previous emails in the reply thread that had been going back and forth. I replied the same day with the order number in the body of the email. Yesterday I emailed them again because I still had not heard anything from them. Today, one more package has been received by UPS, on 12/1, and the other package is still floating around somewhere unbeknownst to me. I'm very frustrated with the lack of customer service I have received and how poorly they have managed my packages.

This order was made on 11-13-2011 and they money was taken from my account on 11-14-2011. As of today (11-30-2011) the order is still listed as processing. Devorah of the support team has informed me that the order has been processed to the contrary on their website, and the order can not be canceled or refunded from them and I will have to send it back to the "sender" for reimbursement. I can't send it back if it is still "processing" and I didn't buy it from the "sender." I bought it from 1saleaday. They took my money; they can give it back. Perhaps this company needs to be investigated for fraud and theft.

I have ordered for a RC Car from 1saleaday, and it has been more than 20 days now. The status is showing as processing. I wrote couple of emails to them saying, "Hi, I don't want the product now, I have bought another gift for my son. My concern is, if it is getting delayed, the customers should be notified. That is what proper service should be. Still, you have not mentioned when this product will be shipped. I am cancelling the order due to the extended delay, and I need a full refund. Let me know if you have concerns". They act as if they are giving something to charity. We pay with our money, and we demand the right customer service. They response time is poor, even after of couple of emails. I am now waiting for a full refund from them. According to the email they sent me, they only process refunds if an item is out of stock.

I have ordered for a dragon buggy RC car for my sons birthday, and it has been more than 20 days. The status is showing as processing. When I wrote couple of emails to them, they just said, "Dear Valued Customer, I would like to take this opportunity to apologize for the delay in receiving your order. Unfortunately, there has been an unavoidable delay with this shipment. You should be receiving an e-mail once the item is shipped, with the tracking number for your package. Thank you for your patience. Please feel free to contact me if you have any further inquiries. Have a wonderful day!" Poor response, even after of couple of emails, as reminder and question. I am now waiting for a full refund from them.

I ordered a product and during the transaction it became unavailable. My PayPal account, however, was charged $500. I immediately emailed customer service letting them know what had happened and it wasn't until four days later that I got a response saying it would take "several days" before I would see a refund. I ordered the product on November 10th and received the email about the refund on November 14th and have still not received a refund. I inquired about it today, November 28, and was told that my case would be expedited then told it would take a few days for the refund to be issued. I emailed the customer service representative again asking for a more detailed timeline and I received no response. I requested that I get my money back that day but it was ignored.

I ordered two TV wall mounts on 11/04/2011. This Item was shipped November 15th and I finally received this order, delivered Friday, November 25th 2011. The box of my two TV wall mounts were delivered, opened with missing pieces and missing screws. It is unfortunate the box was not sealed to uphold a shipping process of 10 days and I am shocked UPS would deliver such damaged merchandise as well. My credit card account was charged and I am requesting a refund. If you would like for me to return the items please give me the necessary information to do so. However, I can assure you this package is worthless and is the equivalent to junk.

Please respond to my request within three business days. I have called your offices several times and the same voicemail message comes on. I have read the number of complaints listed with the Consumer Affairs office and it seems communication has been an ongoing issue with your office. A simple credit is what I'm requesting and if I feel your service is lacking. My next step will be contacting all the media outlets you advertise on your site whom you have made appearances with. I feel, based on all the negative feedback, it would be worth an investigative reporter looking to.

I ordered 3 iPhone data cables on 11-12-2011, and was promptly charged for them on my credit card, yet it has been over two weeks, and they are still listed as processing, with no shipping date or tracking information. They are quick to charge your card, but not to ship your order (order #100786847).

I ordered several items from this company, including a digital camcorder this past weekend. My mother has also ordered 2 e-readers this past week. My first order was on 11/12 and is still listed as processing. My other two ordered on 11/25 and 11/27 are just listed as billed. My mothers e-readers, ordered on 11/21 (from a different account) are also listed as billed.

I've tried to contact about when items are going to be shipped since they say 5-7 business days, but no one has responded to my email or my Facebook post on their page. They are active on their posting quizzes and deals, but won't respond to me or the other customers asking where our stuff is. I run a deals blog and often recommend 1saleaday to my readers because of the great deals, but don't think I'm going to anymore because I am concerned due to the lack of response from customer service and others complaints. The deals seem too good to be true and maybe they are.

I ordered an MP3 player for my granddaughter, thinking it was new, just a great price, as you are supposed to expect from a great, daily, one time deal. It a came in a crummy plain white box, with no packing, and rattled, when I took it out of the mail. It had no instructions of any kind. I had to have her go online to find a user manual. The box was marked refurbished. Well if that's how they presented it , I completely missed it. I just read they show that little detail at the end of the product features list. Any legitimate company selling refurbished items , make it part of the order description. I checked with a couple other online companies selling this item refurbished (only $5.00 more regular price) and they were clearly marked on the sales page, and both said they came well-packaged, and with instructions.

I sent them an e-mail and about returning it, and never got a response. I will not buy from them again and advise anyone who is thinking about it to beware, and check any item listed carefully if you can, with the limited info listed. They appear to be a joke.

I purchased a remote control helicopter from 1saleaday. It arrived in a broken condition-- 3 of the 4 rotors did not spin because the small wiring had been disconnected in transit and were beyond repair. I immediately reported the problem on the 1saleaday web page and after 4 days, I received an email response that advised me to return it at my own expense. What kind of company delivers faulty merchandise and then wants the customer to pay extra to handle the problem? I have tried calling the phone number the company posted to my credit card statement, but that number is not good. I purchase from many of these web-based companies and have never had a problem rectifying any issues in the past, but this company is shoddy and I will no longer deal with them.

I just purchased the new Android 7" tablet. I wasn't pleased that it took over a 1.5 to receive it, and it was left at a neighbor's house. But now that I have it, it is almost impossible to use. It doesn't connect to the Android Market. It "freezes" for hours at a time. It won't charge, and it only powers on if it is plugged into the charger. It also screen locks for no reason. I am out $150, and the company hasn't responded to emails or phone calls.

I purchased 2 household phones that were retailed packaged per their ad. When the phones finally arrived, the package had a cutout piece of cardboard with the shipping label on it taped to the box. This was a red flag. When I opened the package (I did not sign for the package it was left on stoop), the phones had been repackaged in two (2) white boxes. It's not a very good job either. I have no idea what happened to the phones for them to be re-boxed.

I asked to either reship or refund. They are unwilling to do either. As I am a reseller, I cannot resell something so badly packaged and have no idea what kind of damage there may be. 1saleaday, what's me to check them? But as I am not a phone tech, I don't know what to look for and besides, I would like what I paid for in the ad. They have refunded the shipping cost. I have pictures. If I am to stand behind what I sell, then 1saleaday needs to also. Besides, they have a remedy with the shipper if the phones left their warehouse retail packaged and in good condition. I don't see what their problem is.

We purchased a set of certified diamond earrings of decent quality for our anniversary. The diamonds that came in were of worse quality, than I ever expected. As soon as we opened the bag they were in, I saw foggy diamonds, but assumed it was the plastic cover. Much to my dismay it was not. The $500 diamonds purchased were beyond horrible. They look like foggy clouded water. There is no sparkle! In fact you cannot even see in the diamond. We could have gotten more sparkle from a CZ! I'm beyond disappointed in this company, who we use regularly. The worst part is the "No, return policy". Thanks for ruining our anniversary.

I ordered phones on October 26, 2011. They were not shipped to me until November 08, 2011 and received on November 11, 2011. After my husband tried to hook up the phones, including using the DVD and calling support, we came to the conclusion the phones were defective. I emailed customer service on November 14, 2011 to ask about returning the phones for a refund.

I was advised that I would be sent a replacement set and if the second set was also defective, I would then get a refund. I advised that was fine and asked how I should return these defective phones and was advised I would be provided a return shipping label. Two days later after I hadn't heard anything, I emailed again asking about the return label. I did not receive the return label until November 22, 2011. In the meantime, I sent an email on November 16, asking how long it would take once they receive the defective phones for them to ship me the second set as we are without a house phone right now and have been, since this whole process started. I was advised that she was waiting to hear back from the shipping department if they had another set in stock.

When I received the return shipping label, I again emailed to ask if they had the replacement phones in stock and how long it would take to get them shipped to me once the defective phones were received. I was again told that she was waiting to hear from the shipping department. And was also advised that even if they had the phones in stock today, she couldn't guarantee that they would be in stock the day my defective phones were received. It would seem to me that if you know a customer is sending in defective phones and will need a replacement set, you would put another set aside to send out to that customer. And what kind of operation are they running that it takes more than 4 days for the shipping department to notify the customer service department if they even have something in stock?

Yesterday, on November 22, when I finally received my return shipping label and no answer as to whether they even have replacement phones to send me or not, I demanded a full refund upon receipt of the defective phones. As of today, I have not heard back from anyone.

I tried to order a wireless router. When I tried to pay, it said my billing address was not correct and I tried using a different card. Again had the same experience with that card too. And the next day, when I checked my statements, I was charged on both the cards. Surprisingly I don't see any orders in 1saleaday account. What can I do? Those two cards are gift cards. I can't even dispute.

I bought a $20 coupon to 1saleaday's sister site papergoods.com in September for $10 (plus tax!). The listing said I'd have through November 21st to use the code they sent me. The email confirming my purchase didn't state the expiration date. The email I received with my coupon code (almost a week after my purchase of the coupon) didn't state the expiration date. I had to remember it from the listing which magically disappears at midnight. But luckily tonight, I did find a blog with a screen shot from that day, just to verify.

Life is busy. I haven't tried to place an order until this evening. The coupon won't work, it says it has expired. Really? Because "through" includes the date stated. It's plain English. I sent an email asking for a new code and I received an auto reply stating that I should expect to wait 1-3 business days for a response and that their hours of operation are 9:30am-5:30pm EST. With Thanksgiving this week, I'll probably be waiting several days before I hear back from them. With my own prior experience with their customer service people and according to my sister and the nightmare she's been going through for over 2 months with trying to get her money back on a bad printer, I just don't have a good feeling about this. Time will tell, but I think I'll have to find a new obsession to replace my midnight checking of the new deals on their site, and the texting with friends and family about what the latest deals are. I love a good deal, but it's getting to the point where it's just not worth the hassle.

Where to start, I ordered 6 speakers from this company over 7 weeks ago which I never received. After 4 weeks, I emailed the company (because get this, they do not have a business phone, really?) asking where my order was, and I was told by Alice that the company was currently having difficulty with its tracking system but she was sure the items would arrive soon (as a company owner who ships a lot of material I know that you don't just ship things and have no idea where the items are going, there is always a record). After two more days, I wrote back asking for the company to supply shipping information or to please cancel my order. In which, I got the reply, "We are sorry for your wait the items should be there soon." Anyway after many more emails, I decided I did not want the items since it had been 5 weeks and the company could never give tracking. So I asked for a refund multiple times and each time my request was ignored.

So I had to file a complaint with Paypal for a chargeback, and only after the threat of losing money did 1saleaday (should be named 1scamada!) decide to offer up shipping information which showed my items as initiated for weeks. So Paypal waited a few more days to see if the items would ever ship and since the items did not ship, I was refunded my money by Paypal. Then low and behold, 1 speaker showed up at my door two days later with tracking information that 1saleaday never provided during the dispute or to me, blah, blah.

So I write back 1saleday, 'Would you like your speaker back because I was granted a chargeback and I would like to return the one item that did arrive back to you.' They had no clue they had even shipped the item to me and wanted me to investigate what order the item was from. I told them, I don't know, but here is the tracking number so that you may go back and check your records. Guess what this no good company did next? They used the tracking number I gave them (remember I had to give them the tracking number) and then they turned around and used the tracking number to try and reverse the chargeback I received from Paypal.

Since Paypal then had evidence that I had received some of the merchandise, they almost reversed the chargeback until I informed them that I was trying to return the one item that I received after the chargeback had been processed. But there was no way that I was going to return the item while they were still deciding to give 1scamaday their money back.

So to finish, if this company would have been responsible and informed me that there may be a delay in shipment then I would have understood. And I would have shopped again with this company if they would have simply canceled my order that never shipped and refunded my money. Instead they fought me tooth and nail, paid to ship one item to me, and paid to get that item shipped back to them, and lost one customer and as many people as I can inform to never purchase from these people ever.

I placed an order that day, patiently complied with your FAQ's concerning shipping and waited. Later I received the "stock" excuse concerning "an unavoidable delay with this shipment". I wrote back and asked as to the new timetable for shipping. I was told by Devorah, that orders take about 3-7 business day(s) to ship out, and that mine would be shipped out shortly. Of course, I asked what "shortly" meant. Devorah responded that it would be 1-2 days. This was two weeks ago.

I have not seen any updates to the UPS notifications (it appears as though it has not been delivered to the shipper yet). Furthermore, I made the mistake of ordering another item on 11/09. I have been notified that this "shipped" on 11/14. I believed that I was "fooled" into believing that this is a reputable company from the referral from CNET. Of course your return policies, and order cancellation policies are draconian, and I feel that you are the "Bernie Madoff" of online product websites. Get the money, maybe you will get your product, hope that you don't complain. Unfortunately, I can see that I am not alone with this criticism, as evidenced by the number and frequency of responses on this board. I would certainly appreciate a response, and in the future, perhaps a more realistic projection of your shipping dates.

I purchased 3 tennis bracelets and a screw driver set. I got my screwdriver set but no bracelets. It has been a month since the purchase. I have emailed several times, and called.

I ordered in-wall speakers on 10/5/2011, that totaled over $300. 1saleaday immediately charged my credit card, but never sent the items. After several email complaints that went unanswered, I finally received a bogus FEDEX tracking number, that never went past the "initiated" stage. This whole process has dragged on for 6 weeks. I'm tired of their scam! I am going to contact the BBB and my credit card company.

I ordered 3 net books from 1SaleADay.com for my family for Christmas. They accepted my order, took my payment and processed the order, only to contact me later to tell me that they miscalculated and oversold the product! I replied back to the email, asking what they were going to do to rectify the situation, and they said it was against company policy to provide substitutions, which I see is not true after reading the responses on this website.

Esti was the customer service representative that I dealt with, but obviously Esti was not concerned with customer service at all. I was offered free shipping on a future purchase after three emails saying they couldn't do anything. It didn't make any sense! I asked again what they would do to resolve this issue/what substitutions they had, because I had been a frequent customer to their site, but I have heard nothing back. I was preparing a letter for the CEO, Ben Federman, when I thought I'd call and try to resolve this at the lowest possible level, but the phone number (718) 913-4700 only had a voicemail and no human interaction at all! I don't know how they do business this way!

I was purchasing the net books for my children for Christmas so they could work on homework online. I had the opportunity to purchase another net book the weekend after purchasing 1saleaday's net book, but I didn't because I thought they were already secured! I actually told someone else about the site! Of course, I'll never do that again! I haven't seen the credit to my card for the purchases yet, either! I may have to file an additional complaint through my credit card company!

I previously posted about not receiving the 2 android tablets that I ordered on September 14th. Interestingly enough, I actually received a response from "customer service", after posting a complaint on this website. Since that time, I've emailed them requesting an update. Please note, on October 11th, I received a shipping notification for this order. Today is Nov 11th, and when I check on the shipping, it still shows that UPS hasn't actually received the package to ship.

At this point, I just want my money back. Please, Alice (who is apparently the one and only customer service rep for this company), I would appreciate a full refund ASAP.

I placed two orders of a total of six pieces of Diamond Accent Cat Pendant (Model Number: DFMC-BDACP) from them two weeks ago on Oct 26, 2011. Their ad claimed that each pendant would come with gift box. Original price they posted was over $150 (close to 98% marked down). To my greatest shock, the order came in with tiny cheaply made pendant in small plastic bag. For one of the orders for five pieces, they put them in one US postal bubble envelope and charged me five times of shipping charge.

I contacted them immediately via email with huge complaint and photos (being a regular client for several years, but first time purchased from their jewelry section). Two days later they came back to say "I can have six gift boxes shipped to you or I can offer you a partial refund of $15 for the inconvenience. Please advise me on how you wish to proceed." I was completely floored that they gave me this either or option while it's very clear those boxes were owed to the customers! After exchanging few more emails with an "Alice" that revolved around "we have requested to send you six gift boxes, but now we can't refund you" to "we can only refund you $5", "$10 with we can reship you 6 boxes" take it or leave it type of tone.

I realized I won't get anyone from that company to help me. It just doesn't make any sense at all. All and all, the distastefulness started from false advertisement. Now I am stuck with low quality product that I can't even give to my friends though that was my intention to start with. I thought their other sectors that I had bought from before were not that bad. A few minor incidences before were also handled fairly. But I know not to buy from them anymore.

There are plenty of internet only companies with phones, Amazon and Woot, just to name two. Ever heard of them? Concerning your claim that the first call tag you issued was for both TVs, that's just plainly untrue. I have a copy of the call tag and it clearly states that it is for 1 item that weighs 22 lbs. It doesn't say 1 of 2 and 2 of 2. It says "1", and 1 means one, except in the fantasy world of 1SaleADay.

It continually amazes me how you try to always make the customer be the guy who is wrong and how 1SaleADay is always doing the right thing. That is called denial in my book. Finally, to be clear, I ordered previously from 1 SaleADay only a single time prior to ordering the TV sets. I wasn't happy with the product I received that time either, but didn't complain about it. However the length of time it has taken to return these TVs is absolutely inexcusable. Believe me when I say that not only will I ever do business with 1SaleADay again, ever, but I am making it my mission in life to tell everyone I meet about the incredibly bad experience I've had with your company.

One way to tell a good company from a bad company is the way they handle customer service problems. 1SaleADay has proven they can't. Claiming you don't have a phone? Wow, incredible. Get out of the Stone Age. Once again, 1SaleADay is bending the truth, not being completely honest, and dragging their feet.

I ordered a simple little HP printer that I could have gotten off of Amazon for $5 more. I emailed you guys about 4 times and I keep getting the same nonsense. And now it has been 11 days! They say that it would take them 10 days to process an order in their FAQs. So why are you guys lying?! Even when I take 10 minutes to write a nice little email trying to explain the problem, I get the same stuff. To be honest, you might as well fire your customer support and get an auto responder to reply from 10 random sentences. It doesn't take 10 days to process an order. So, cut the lies and give me the trust this time.

I ordered a $199.99 + $4.99 Shipping eMachines EL1850G-42w Small Form-Factor Desktop PC With 18.5" LCD HD Display and 2.60GHz Dual Core Processor! I received the computer with no monitor. I notified them that the monitor did not arrive. I ordered a video card for this machine after I received the computer from another company to upgrade it. I can't find a new 18.5" monitor for $50 and if I send it back, I'm stuck with the video and no computer.

On October 11th, I ordered the Emerson EM 510 Bluetooth headsets as a gift for a family member. Here it is over three weeks later, coming up on a month and in my account, it's still listed as processing. I've contacted customer service multiple times and have received a response; hence getting more than one star. I have been told the following as excuses for the delay - "We have experienced a back up in the warehouse concerning the shipment of a portion of this item" and "Unfortunately, there has been an unavoidable delay with this shipment."

In my humble opinion, and I've run a warehouse before for the largest provider of plumbing products in the world, a warehouse delay shouldn't take this long. They had no problems processing my credit card and getting my money; just a problem fulfilling their end of the deal.

I have stopped visiting the site, and will no longer refer friends to their site as I have in the past. I also would have bought three of the ninja euro-pro's they offered a few days ago had I not lost complete faith in their ability to provide products to customers in a reasonable time-frame.

I contacted their customer service so many times about the order I placed on 10-11-2011. They always had a standard reply - "Unavoidable delay in the shipment". Till today, I am provided with any estimation on the shipment of the order. It has been 3 weeks already.

1SaleADay has still failed to live up to their statement ,that they would issue call tags for my 2-deficient HD TV sets, that I purchased from them 6 weeks ago. They sent 1 UPS call tag, but since I have 2 TVs I need a second call tag. In spite of my over 7 emails to them since they sent the first call tag, they just don't respond.

I even pleaded with Devorah in my last email to call me to resolve this quickly instead of having this continue being unresolved, week after week. He replied "we do not have a phone, we are an online company are are email based." Well that is simply a lie. All businesses have a phone, and they could easily have called. They chose not to, and I still have the deficient TV sets that have not been sent back to them, because they only sent one call tag instead of two call tags.

This is absurd and I am really losing my patience with this company. I have a simple request, and that is for 1SaleADay to issue a second UPS call tag, so I can return both the TV sets, get the refund they promised, and be done with this company forever.

I placed an order for three Android OS 7" touchscreen tablets on September 14th 2011. My order number is **. I have sent numerous email messages requesting either the tablets or a full refund. I received a refund for the shipping costs on October 25th but I still have not received the tablets. I am extremely frustrated since they have repeatedly assured me that my tablets should arrive shortly.

As many other customers have mentioned, I intended to use these as Christmas gifts and now I have neither the tablet nor the cash to purchase a different gift. Please help us get our refunds.

I recently purchased a cookware set off 1saleaday.com. I placed my order on October 4. After several emails back and forth, I finally received my order on October 31. When I took the cookware out of the box, I found that it was extremely rusted! Now they are asking me to send it back, at my cost of course. The discount is definitely not worth the hassle and the product quality is very poor. I will never order from them again and I would never suggest this site to anyone I know.

Placed an order on 9/14 for 2 Android Tablets $149.96. I requested a refund on 10/4 when they hadn't been shipped. Requested another refund on 10/22 because they still have not been shipped. Requested another refund on 10/26, they refunded my shipping cost only, $9.98. I have also requested refunds through Facebook and Twitter, no response. There is no telephone number to contact. I don't want the product anymore I just want my money back.

I ordered an Android OS 7" Touchscreen Tablet. To date, there is no tablet. I don't even have any shipping information that my tablet has been shipped - although reading from others' comments, I think this is even more frustrating to get that it's been shipped and not get anything.

I was hoping to give this tablet as a gift for my husband's birthday in less than two weeks. Since I've paid for it, I don't really have the budget to purchase another gift. I have sent several emails and so far, I've only gotten credit for shipping for my troubles ($4.99)! When they promise that the tablet would be shipped three weeks ago, when they claimed that the customs issue has been resolved, they should follow through on that and not just lead people to believe they will get their tablets.

This has been my most frustrating experience in my entire online purchase experience. It makes me uncomfortable to make any future purchases knowing they'd have a hold of my money and not get anything. This is why, I even suggested to them to consider processing payment upon shipment, which is what a lot of online retailers do, ie Amazon. I hope that I get a response on my order soon!

On 10/23/11, I purchased a Plantronics Voyager 855 bluetooth headset. My order was shipped and received in a timely manner but, it was not as described. It was stated in the user guide booklet that the item contents are: headset, ear loop stabilizer, stereo plug-in cable ear loop, 3 sound isolating ear buds (small, medium, large), and a charger. However, I only received the bluetooth headset, charger, and the user guide booklet. I would like the rest of the parts that are supposed to come with it, otherwise I just want a refund on this item.

In the selling page, it was stated that the item was a manufacture refurbished item. To my understanding this meant that the order would include all manufactured items normally included in the new package. I believe this item was misrepresented and I should receive the missing ear loop, stereo plug-in ear loop, and 3 sound isolating ear buds, or a complete refund without me being required to pay return shipping since I already paid $9.99 for the item and $4.99 for the shipping for a total of $14.98. I have emailed the website through the contact page, and I received an auto response stating that they would contact me in 3-5 business days.

I will not purchase through this website again. I had even recommended to my best friend to purchase 2 more of these headsets and she did! She did not receive all of the parts also. I just want my money refunded so I can purchase the headset with all the correct pieces! Without the ear loop it wont even stay on my ear to talk on it!

I ordered two tablets for $69.99 and paid $4.99 for shipping. (I paid two shipping amounts for two items). They were bought and paid for (and taken off my credit card on the same day) on 9/14/2011. Today is 10/29/2011, and I have still not received the two tablets. I don't want a refund. I want to know where my tablets are! I want what I paid for! They sent out emails with tracking numbers, but the tracking numbers just show that they have paid for the tracking number, and UPS has yet to see the package. What a way to run a company!

The order number is **. I contacted 1 Sale a Day several times regarding my order. In fact, I've contacted them regarding more than one order. The above order takes the cake! I contacted them several times regarding the above order number. I warned them that I would contact the Better Business Bureau. They have ignored my warning. The order was placed 7/2/2011! Read below what I said to them today, 10/29/2011. I inquired about the above order that I never received. I never heard back from you. Then I login to check another order to see that you have put "cancelled" in the system. You got my money! Give me my ** order!

I ordered a pair of binoculars and have been charged for them; however, I have not received them. I have received a later order. Please check into this as soon as possible.

I purchased a "refurbished" Logitech Harmony remote. There was nothing "refurbished" about it - it was used. The sync cable was used, the software CD was ripped open, and the remote itself is all banged up, and actually has green stains where the batteries go from someone else's old batteries leaking. This is a used, old, worthless **. I have sent them an email with no response. There are no phone numbers anywhere on their site, and they hide behind anonymous domain registration. I have been burned for $55.

I ordered 2 android tablets on 09/14/2011. As of 10/26/2011, I have yet to receive even one. Several contact attempts have been made with a response of hold up by company, then by customs. On 10/11/2011, the item was labeled as "shipped". When I requested information about a refund, I received an email stating that it would take 5-7 days for it to be credited. However, they did not process it because of receiving the email stating that it has been shipped already.

I have not received the tablet. They sent a bogus email with a tracking number that does not work. This is a gift, and since there is no phone number, I cannot reach a customer rep. Although inclined to request a refund, I actually would like to have the tablet. I hope it works and is not a bad apple like the response to one of the other posts.

On September 14, 2011, I ordered the 7" Android tablet, and the same as everyone else, I have gotten nothing but a runaround. My order number is **. After getting nothing but lies, I emailed them on Friday telling them I just want my money back. Today I get an email telling me I can't have my money back because the order has been processed. That's what they've been telling me since I ordered it then. They lie and send an email on October 11, 2011 saying they were mailed out. All I want is my money back. It's been six weeks, and from what I hear, they don't work anyway. So now that they don't want to do anything, as soon as I'm done writing this, I am on my way to my bank to have them help me get my money. I have ordered a lot of stuff over the past few years, but never again.

I ordered 2 Tablets on 9/14/2011 I then requested an update on 9/26/2011. On 9/27/2011, I received an email saying there was a delay in getting them from their vendor. On 9/27/2011, I asked if they were going to expedite the shipping for us. On 9/28/2011, they offered to issue a partial discount on shipping prices.

Again on 10/3/2011, I requested a status. On 10/4/2011, I was emailed that there was no estimated shipping but I could cancel my order. I asked how long it would take to cancel and I was told that PayPal only takes a day or two. They do a check run daily so just a few days.

10/4/2011, I requested to cancel my order. On 10/5/2011, I received a generic email saying customs released the tablets and would ship early the next week. Never received an acknowledgment on cancellation.

On 10/07/2011, I requested the status of my refund. Then on 10/11/2011, I received an email that my order was shipped and a tracking number. On 10/18/2011 no tracking info available, so I emailed again for status. They replied on 10/18/2011 that there was a delay in the warehouse and they were working to get all the orders out. On 10/18/2011, I again cancelled my order. Today 10/24/2011, I got no refund and got no tablets

Like many others, I ordered the tablets and received the same emails about custom delays. Then on October 11th, I received the tracking number stating it has been shipped. There were no further updates to the tracking number, and multiple emails requesting status updates have gone unanswered. I am just asking for an update, and if you do not have the merchandise, then issue me a refund.

I ordered two 7" Android tablets on 9/13/11. My initial address in PayPal was incorrect as I had moved since my last transaction. I contacted them on 9/14/11, advising of the situation and attempting to get the address corrected. They gave me a runaround about being unable to change my address due to fraud prevention. Eventually, I got an email that they would look into it; this after offering to supply all information in regards to my account with them, as well as my payment process.

The order was not shipped anytime soon due to "it was held up in customs". I received an email on 9/28/11 stating that the order would be shipped out "within the next few days". On 10/1/11, I requested to know if it would be shipped to the correct address and who the carrier would be. The response on 10/3/11 was that it would be shipped to the updated address via UPS. 10/5/11, I received an email that customs would be releasing the tablets and they could begin shipping "early next week". 10/11/11, I received an email and tracking number for UPS. Upon looking at the tracking number via UPS, I discovered that it was to the wrong address. However, UPS did not yet have the package.

I contacted 1saleaday on 10/12/11 after discovering this. 10/17/11, they responded with "I regret the inconvenience, your order has already been processed for shipment and I can no longer change the shipping address or cancel it. However, I have noted your updated shipping address. If your package was returned to sender, it will then be reshipped to your updated address". This was on the 17th of October, today is the 25th. UPS still has not received the package, it is just a dead tracking number awaiting pickup. I have since requested the order be canceled and was informed that a request for cancellation was submitted. No further contact from the seller has been received.

I opened a dispute with PayPal and will pursue it as best as I can from that end. I think it is important to note that they have not responded to the PayPal dispute either. This company clearly has no concern for customer support. Stay away from them at all costs. There were mistakes made; I made one in the beginning and they made one with the customs situation. They had a full month to fix the address situation, failure to do so is not a mistake but negligence when dealing with a situation of this nature.

I purchased a radar detector that was advertised with numerous features but it was not the product delivered to me. I have tried contacting them but I got no response.

I bought an ARIO 32" TV that was described as having S Video. When I got the TV, there was only an HDMI option and I still needed to buy a $15 cable in order to stream videos. I have emailed 5 times, as there was no phone number anywhere to be found, and kept getting the same form letter response. Response has nothing to do with the complaint. This is a disreputable company as they not only do not respond to emails, but do not have any phone number anywhere on their website or by reviewing search engines. I would never deal with 1SaleADay ever again.

1SaleADay continues to send out generic email responses and ignores the real issues. Even though they responded via a posting on consumeraffairs.com to my initial complaint regarding my order# **, nothing else happened. I did not receive an RMA or a refund. So I emailed them again, just like the other 8 times I've attempted to contact them and got another automated reply that was exactly like the very first one I got from "Mike".

So they say they will issue a refund for a replacement even though in the last reply to me here in consumeraffairs.com they said they will issue an RMA and a full refund. In reality, nothing has happened. No RMA, no refund, no actual email reply from anyone but a robot.

I also ordered two Android tablets from them 6 weeks ago. Emails were received explaining "delays" and notification sent that they were being shipped via UPS on 10/11/2011. In addition, I have paid for three other items that were shipped to the wrong address, but that I have paid for, and I can't get any response on that. I have not been given a chance for a refund; one email stated that they would adjust my shipping charges. You guys need to get it together. People are patient, but you need to be honest with us and tell us what is going on.

I just purchased the new Android 7" tablet. I wasn't pleased that it took over a month to receive it, but now that I have it, it is almost impossible to use. It "freezes" for hours at a time. If I power off then power back on at a later time, when it gets to "loading", it can freeze for up to 1-2 hrs. It also screen locks for no reason, and is very hard to connect to WiFi.

I was notified by consumeraffairs.com that 1SaleADay.com had responded to my complaint by saying, "We would be happy to issue an RMA/full refund in this situation." They continue to say, "If you have any further questions, please contact us on our website through the contact page." The problem is that I have not been issued an RMA or a full refund, and I have contacted them on their contact page over 7 times. I do not get any return correspondence from them. I notified them again, just now, that I'd like an RMA and refund for the items. So far, I got no response, again.

In spite of their email claiming that they would be happy to issue an RMA/full refund, they have still not actually done anything and have put the situation back onto my shoulders. All they've done is to instruct me to contact them by their website contact form. This is something I have already done and the company does not respond to my attempts to contact them. So, talk is cheap. They don't do what they say they will do and I still have in my possession 2 TVs that do not work as advertised. I've not been issued an RMA or a full refund.

Like so many others I have placed several orders with no problem, until I placed an order on 09/14 for 4 of their 7" android tablets for my children's Christmas. After weeks of waiting, I inquired as to why the order was still processing and not shipped. They stated the holdup was with their vendors and apologized stating they should ship soon. Another week passes and I email again to which they reply stating the tablets were now held up at customs and they were waiting to be released.

Then on October 11th, they stated customs released the tablets and provided a shipping tracking number for UPS. It is now 11 days later and the shipping label is still just a label they provided but according to UPS the package has not actually shipped out. I have sent several emails demanding a refund but they have ignored them. Many of us have even sent several refund requests on their Facebook fan page and still get ignored even though they post every day other deals and dumb contests and ignore our pleas. They need to revamp their policy and charge only when an item is in stock or when it ships. I feel very deceived and will never deal with this company ever again.

Like many others, I have read one after another complaint about 1saleaday. I too, purchased some items from this outfit, but used PayPal to pay. And day after day waiting for my items, I decided to look around the web about this company finding. I was not alone by far as to purchasing, paying and not receiving! After getting what appears to be an auto reply as everyone else seems to of received same emails in reply, I finally turned it over to PayPal and I am seeking a full refund back.

My credit card was charged but the item was not delivered, the same as the many complaints that I am seeing. I inquired about why the item was charged and not shipped and I kept getting told that there was a delay in expected shipping. I was also told that it should be shipped within 5-7 business days (please note, I complained after 7 business days). It doesn't appear that this company is very reputable.

This message is for Brittany who posted that she hasn't received the free 12-in-1 tool yet. The freebies often take longer to arrive than regular orders. Several friends and I ordered this same free tool. All of them received theirs weeks before I did. My account showed that it was mailed on September 2 but I didn't receive it until four weeks later. The same thing happened with another couple of freebies. So please, be patient (And in my opinion, posting a complaint about a freebie isn't cool).

I bought an HDTV from them. When it finally arrived, it was defective. They told me to send it back and they would either replace it or refund me. Neither has happened. I have sent numerous emails but up to this date, there has been no progress. The first email I sent them last Oct 11 was to inform them that the TV I ordered came with a very loose cable, which broke when I tried to hook it up. I then asked if my order can be replaced or refunded. They following day I got a reply, they apologized and told me to send the order back for a replacement. They also informed me that if the merchandise is out of stock then my order will be refunded in full and that the return process may take up to 14 days. Since their instructions were very vague, I sent them another email asking for a more detailed one. A series of exchange of emails has taken place but unfortunately, I feel that they have just been delaying everything. In my last email on Oct. 21, I told them that if I don't get anything ASAP, I might have to file a complaint with BBB and my credit company.

I purchased four Android tablets over six weeks ago and have not received them. I have had the same e-mail notices saying they were delayed at customs, delayed in the warehouse and then finally available to ship out, as a UPS tag had been printed, but the items have never shipped and my several e-mails to the support group go unanswered. They have had the benefit of my money for over six weeks and I have received nothing.

They should never have offered the product for sale if they did not have it in stock. These were purchased as gifts and now I do not know if I will ever receive them. What a scam!

I bought two of the Android Tablets on September 14th and just like everyone else, there was a shipping label created but nothing. I have tried contacting them numerous times, but they do not respond. I just want my money back!

I ordered two android 7" tablets on September 14th. I have patiently awaited their arrival without contacting support. I received a few emails from their support, giving reasons for the delay and apologizing.

On October 11th, I received an email indicating that the tablets have been shipped along with a tracking number. I have continued to check the status of the shipment and it continues to show "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date will be updated."

I finally emailed their support on Wednesday, October 19th and have not received a response. I have ordered other items from them without a problem but I feel as though this particular order was a mistake. Their website shouldn't offer items that it cannot or struggles to send to customers in a timely manner.

It's been six weeks and I'm not happy with this experience.

On September 14th, I bought an Eken tablet. After waiting for three weeks, I sent a message asking how long it would be processed. They told me that they got problems with customs, but it will be processed early next week. Another week went by and I sent another e-mail. They said that it would be by next week. They can't seem to give me a straight answer as to when I will receive it. They even went as far as to create a shipping label on October 11th and sent me an email saying that they had shipped it. When I checked, they still have not shipped according to the tracking number provided as of October 21st.

I'm very disappointed in this company. Please do not buy from this company!

I ordered 2 Ario 21.6" LCD HDTV with model number HC2269D from 1SaleADay. Shipping was very slow, but that's not my main issue. The main issue is that the TVs do not work as HDTVs. It is not a warranty issue either; the TVs are deficient and do not tune in to High Definition channels on my Road Runner Cable service. For instance, many channels such as WSYR-TV have two available channels, a standard definition channel at 9 and a high-definition channel at 9-1. The Ario TV will not tune in to the high-def channel. Therefore the TV is not truly HDTV and was misrepresented on 1SaleADay.

I've emailed 1SaleADay 5 times, and they only responded to my first email, saying that they stand behind the products they sell and that they would replace the TVs. When I wrote back and explained that replacing the TVs would not solve the problem, they did not respond. In fact, they have not responded to any of my additional emails or to at least 4 contacts I've attempted to make to them through their online contact form for support. They also do not have a phone number to call.

I wrote them explaining that I wanted to return the TVs and obtain a refund. That is the only acceptable solution. I have contacted the BBB of NY and noticed that they have had hundreds of complaints, and many are still unresolved. There was also a phone number listed on the BBB website for the company and calling it led to an outgoing message only from Ben's Outlet. No ability to leave a message or talk to a live person.

Is this the kind of company you want to deal with? Customer Service that is abysmal and in my case, non-existent. No follow-through if you are lucky enough to get a response from them.

I cannot believe a company like this can operate in this manner. It's inexcusable. I intend to pursue this vigorously.

Customer Service is very poor. I ordered 3 of the 7" Android Eken Tablets on 9/14/11 and was supposed to receive them w/in 5-8 business days. They charged my credit card on the same day, but it's been 5 weeks yet still no products delivered. After inquiring via email on the status, to date I received 3 automated emails stating that the products will be shipped soon. When I use the tracking number they provided, it only shows the date the label was printed and no shipping information. I called UPS and they confirmed that only a shipping label had been created and they did not receive the products yet for shipment. I called the saleslady's phone number and receive an automated message that directs you to a mailbox that does not have the ability to accept messages with directions to email their support address. This is the first time I have ordered from this company and I am disappointed with their customer service and will likely not order from them again.

I bought an Eken tablet on 9/14. After waiting for 2 weeks, I sent a message asking how long it would be processed. They told me that they got problems with customs, but it will be processed early next week. Another week went by and I sent another e-mail. They said that it would be by next week. The following week, they sent me a tracking number that didn't work. I sent another e-mail. They said that I have to wait, but they would send me a credit for the shipment. I really don't care about that. I think that they are playing games with me and my money.

I ordered 5 tablets over a month ago and I still have not received them. They managed to charge my credit card right away, but still they can't seem to give me a straight answer as to when will I receive it. They even went as far as to create a shipping label a week ago and then they sent me an email saying they had shipped it. When I checked, they still have not shipped according to the tracking number provided.

This was the first time I decided to buy anything from 1saleaday.com. I was hoping that it was a serious business and that I'll get the items that I want in a short period of time. But my mistake was that I didn't research enough information about this website.

So after I already payed for the items, I started to check out more about 1saleaday and I found out that there are a lot of unhappy people complaining about delays or about the quality of the product they received or that they received empty boxes, etc. It was enough to make me really worried about the items that I'm waiting for.

It passed more than a week and the first item I bought is still processing. It is good because, according to some of the replies that 1saleaday posted for different complaints, I can cancel my order and ask for a complete refund. So, I emailed them and they answered that it is impossible to cancel the order because it is already processing. I cannot wait so long for those items.

I am completely disappointed about their website, considering that it's the first time I have to deal with them. I just want my money back! And if it won't work this way, then, I will dispute it with PayPal and my credit card company.

I purchased the WORX lawn care set in late August 2011. The set was advertised as having two batteries, which was what I needed as one battery would only last about eight minutes. However, the package only include one battery. From some deal discussion forums, I know that other people also received just one battery. I emailed the customer support on 1 Sept 11 and was told to check back every two to four days for updates.

On 16 Sept 11, I was told that the batteries were coming to 1saleaday.com warehouse and would be shipped once arrived. On 30 Sept 11 and 11 Oct 11, I emailed the customer support twice for updates. However, I have not received any response--the customer support just ignores my emails. It is really inconvenient to just use one battery. If the additional battery cannot be shipped, I can either take partial refund to buy the battery myself or return the whole set for full refund.

I can understand that some times mistakes are made and I am willing to work with them for any reasonable solution. But I don't like the fact that my emails are deliberately ignored, especially when it is the only way to communicate with the customer support.

I ordered the Eken Tablet, and it was delayed in shipping. I was really worried that the company is a scam. I got the Tablet today, and I was pleasantly surprised. It fired up (there was even battery power) with no problem and I was on the Internet in minutes.

I went on the site because I immediately saw a camera that would record underwater. This is a great asset to me as I run a year-round private swimming classes business. This enables me to record students underwater and show them their progress. This site made it easy to simply create an account, input my information and purchase my product, no hassle whatsoever! I did run into a problem for shipping as I sent it to the wrong address. But that was no problem for the customer service people. They quickly re-routed my package to my home, and I received it at the proper time.

They sent me a damaged item and they're refusing to replace the item because they said that I have to send them a confirmation number, that I never received from them. Yet they sent me sale notices of items for sale everyday. They have poor customer service and the number on the package they sent me was wrong. I had to call my bank to get the correct number and still nobody answered it.

It's a pretty great website. Sometimes the orders take forever to ship, but they warn you about that in the small print, so that's fine. Everything I have ordered has arrived, although one thing didn't work at all (ever), and the returns policy and other issues like that are a little difficult to find on the site. Other than that, it's a great site that I check almost every day just in case it has something that tickles my fancy.

I bought a refurbish HP printer, that came with initial cartridges and scratches from being used. However it was not a good deal because I have to buy the cartridges and printer which cost me over $90. For a new HP printer it's only $99, the others I saw at Fry's are less than $80. I'm very disappointed with 1saleaday.com

I bought a cool mist humidifier, but it didn't work upon arrival. I couldn't get a hold of anyone to return it, and when I finally did by calling them, they said it had no warranty.

An item did not arrive as described. and their customer service is non-existent. It took them more than a week to finally reply to my email. They also have no company phone number. They would not replace the item. All I got was a $5 refund on an item that cost $20 plus shipping. They are a bad company to do business with.

I make several orders because the deals are good, but it takes so long to receive those orders. It takes so long for shipping that I have not made some purchases because of the length of time it would take to get my order. Sometimes, the cost of shipping is a bit much also. I usually don't order something I have to pay for shipping. If I order something, I don't expect shipping to be almost the same amount as the "deal".

I have always been satisfied with the service I have received but one time, I ordered and it took almost a month for my order to get to me. When I paid $4.99 for shipping I don't expect it to take that long.

They hardly ever answer consumer e-mails, and they don't have a customer support telephone number. Also, any promotional offer they have is always late. For example, the last promotional offer I participated in with them was ordered September 10 and even though it has been marked as shipped, it has not arrived. I am not the only one who has not received it. Their lack of customer service and lack of any information or updates about items ordered are two of the main reasons in conjunction with the late shipments that I do not rate them highly.

It took them over a month to ship the item with inaccurate updates from their system. I had to call numerous times. When the item eventually came, it came as described.

I ordered some headphones over the summer. It took at least a month for me to get them, and after using them for maybe two days, they broke. I tried to contact the customer service, and they replied by asking for my order number, I gave it to them, and never heard from them again. I was very disappointed. I knew the good stuff for cheap amounts was too good to be true.

I personally like this company but that may change in the very near future.

I placed 2 orders, one on October 8th and the other on October 9th 2011. I had just moved that same weekend and figured they would have separate billing and shipping addresses. They did not. I had to give my old address as they wanted only my billing address. Since it was the weekend, I could not update with my financial institution until Monday.

I immediately sent them an email after I placed each order. I did not hear back until Monday at 12:47pm through an email advising that my order already has been submitted and unfortunately the shipping address was unable to be changed as per fraud prevention requirements. I was recommended to notify the tenants at that address to receive the package for me or if they are unable to, they can refuse the package. And once the refused package is in house, they will reship it to the proper address.

So now I have to wait and see if USPS will forward the packages to me.

I have not received 2 of my items I requested that were free items. I haven't brought it up, because I didn't pay for them in the first place, so it wasn't as important to me. The most recent was the 12-in-1 tool. I got an email that it shipped a few weeks ago, but have not received it.

Products that can be purchased on 1saleaday.com are good products, but you never know for sure if you are going to receive the product that you ordered.

In the past, I have ordered several iPhone cases off their site, all of them in various colors. When I finally received my order, I got all the same color. I have also ordered a MicroSD card reader that they offered for free when you liked their Facebook page and commented about them. I never received that order and was told that they were "out of stock" and they couldn't do anything for me. To me, if you are advertising free items to try to build up your company and get the word out, I would make sure I delivered on those items. Their orders also take longer than you would expect to be delivered to you.

It's a very great website that offers items at a substantially reduced price. The only reason they did not receive five stars is the fact that they do not mention you are unable to use debit/credit cards through your local bank. My wife and I missed out on a product for the children. When she contacted customer service, they basically said: "** for you. There's nothing we can do."

I have had both great and super experiences with this company. I have ordered 5 different items, at various times. Three of the items arrived very fast, within a couple of days. One item took a month. And the last item is still pending, a month and a half later. Supposedly, it'll be delivered this week.

I have ordered a few things from 1SaleADay.com. My last order, some of my DVDs, weren't shipped and I never received them. I'm a little disappointed since they were $1 each (I am missing 2). But everything else I had ordered came through (17 items).

They offer a few deals each day, with completely free offerings about once a month. I ordered several of the free deals, and have been very happy with the ones I received. I am still waiting on an order which was placed over 2 months ago. They also offer no tracking number, even though the post office allows tracking numbers free to companies who ship frequently.

First, I took advantage of several free offers from the company. The first arrived broken and unusable. The other never arrived, although they insisted that they shipped it. Finally, I placed a paid order. Despite the emails they send out with every order, saying they ship within X number of days and send tracking information, they never sent any tracking information with any order. And they have never shipped within the time frame they promised. The third item did finally arrive after I complained that it was taking a long time.

For the most part, they have good products at good prices. Sometimes (about 15-20% of the time) a cheap product, something sold at about $1, will arrive non-functional. When I contact customer support, they usually issue a refund.

First of all, the way to contact and speak with a customer representative is horrible. In December of last year, I received a digital picture frame that did not work. The only way I could contact this company was through email. I was sent a return label and mailed it back.

A little over a month later, we moved from California to North Carolina and were in transit for over a month. After we were settled in our new house, I again emailed this company to ask about my refund. At this point, it had been four months since I had mailed back my damaged product. I was told that it would be looked into but I never heard anything back.

In August, I applied to get an iPod/ipad/iPhone cord and never got it. It took me emailing three separate times to finally have someone resend me another one, which I finally received on October 14th, nearly two months later.

As for the original problem on my digital picture frame, I was told that there was nothing anyone could do because they had no copy of my return shipping label or my original purchase information. I just don't understand how a company cannot keep track of that information and expect the customer to keep all of it. I spent around $40 on the digital picture frame and still would like my money back.

After my experience, I will never use this website again and tell anyone I ever talk to about it not to use it either.

I have ordered through 1SaleADay maybe 5 or 6 times. All but one were free items. The one that I paid for arrived as described with no complaints on my end. My issue is for the things listed as free. I have only received 2 out of the 5 or 6 free items I ordered that were free. I called customer service about one of the items and was told I was out of luck. On one of the items, I even received an email saying the item was being shipped, but I still never received. I know I shouldn't be complaining about not receiving something that was free, but it shouldn't be offered if it is not going to be delivered on. Or better yet, send items so they can be tracked, so if they really are lost, rather than not sent, then the last destination would be known.

I love buying from 1 Sale A Day! I bought an expensive mp3 player, some children's toys, and many more things! The prices are really low. I always received what I bought. I have never had any issues with billing or shipping (the shipping does take a little while). But overall, my experiences with 1 Sale A Day have been excellent. I will be continuing to use their site for my shopping!

They are usually very good. I have ordered several times; only one bad experience. One order was delayed in shipping out of their facilities. When I emailed them inquiries about it, they were very responsive and said that they had been overwhelmed by orders. While I don't think that is a good reason to be behind, it happens. I would have liked to have gotten a peremptory email from them, just a "Hey, we have your order, we know we're late, we're working on it," but they were responsive to my questions, so even my worst experience was acceptable.

I will continue to shop with them again. They have good service and great deals. I would and do recommend to others.

I ordered earbuds and a toolkit from this business. The toolkit was lost in the mail (envelope got to me, but the toolkit was ripped out). The earbuds were just my backup pair for about a month until I lost my regulars. Now, the 1SaleADay earbuds are falling apart. One of the earbuds doesn't work, and the plastic around the wiring is loose from the wires. Considering both of these things were free, with no purchase necessary, I am completely fine with that.

1saleaday.com offers a variety of products that fulfills the numerous needs of their consumers. The prices for these products are very fair and everyone gets a great opportunity to purchase what they need within the 24 hour window.

I have purchased several products from this business and would be willing to purchase again if I find another item that suits my taste in the near future.

I would give them a zero on customer service. I ordered 4 tablets for $69.95 each twice over 3 months ago. They have taken the money from my credit card and I have not received my product. They have no phone number to contact. And when I emailed them, they gave me the same message that it's the vendor's fault and they expect them shortly. I will never ever buy from this company.

They have great deals and good customer service.

I have been to this site every other day to see potential deals. I never made a purchase but the customer service was helpful and professional in helping me understand what the product was. I mainly used the come to the site for free promotional items which eventually got delivered. Overall, they have decent site with great deals.

It's a decent website. I like all of their deals. Shipping can be extremely slow. I had to contact them after I had not received my item after about a month. It seems like they almost forgot about sending out the item I bought. Once I emailed them though, the item was sent with no extra hassle. I will continue to buy from them. However, I will only buy low cost items just for my own security. I would hate for them to forget to send an item I paid a lot of money for. Overall though, you can't beat their prices. My only suggestion is I wish they would combine shipping.

I ordered a Logitech wireless keyboard & mouse combo, listed normal retail price was $99 while Logitech site lists $39 as retail price. After 3 weeks of not receiving it, it showed that it had been with UPS in Mesquite, Texas for 2 weeks. They sent me another one and I received it quickly.

I have purchased multiple items from this online company. Many of the prices are awesome. They have many cheap gifts for kids too. I have purchased several pairs of earrings too. I've been very happy. Sometimes their flat rate shipping seems high for the smaller items and the shipping can take 2-3 weeks to arrive. Overall though, I'm still happy.

I have purchased many things from 1 Sale a Day. I have received everything within a decent amount of time. I have also ordered many things for other family members and have had no problem with sending my orders to different addresses. I have appreciated the quality of the products and the wonderful shipping. I will be ordering from them again.

My HDMI cable didn't work. The cord looked fine but when I plugged it in, nothing showed up on my screen.

The customer service is involved and friendly. The products arrive quickly and as promised. The only negative experience is that they don't track packages and we have not received 2, both of which were shrugged off as "lost" by USPS. It's very disappointing.

I love the site and the deals! Some items take so long to ship! One item was shipped out last August and I just received it on October 15. When I contacted customer service, they couldn't really do anything about it so I just had to wait. Other than that I really do love the site!

I bought a radar at their site and it worked amazing. It was cheap as well, not like others taking a lot of money and not providing results.

This merchant often offers free, no-strings attached items with free shipping and doesn't collect credit card numbers to send them to. They have sent the items to me as promised on the three occasions I ordered from them. The free stuff isn't the highest quality but it's passable. I appreciate 1saleaday.com and will continue to do business with them as long as my needs and wants overlap with their offerings.

I have used 1saleaday.com several times for their freebies. I can get lots of free stuff without having to even give my credit card, since they offer free shipping on most products. This is a great site with amazing deals and I have always been satisfied with them!

I've ordered multiple products from 1saleaday at fantastic prices; lower than I could find anywhere else. These items arrived quickly, or in the event of an issue, I was able to easily and swiftly get a hold of the support staff for assistance via e-mail. The products were exactly as advertised, and the funny stories with each product are enjoyable to read on the main website.

They have absolutely amazing deals, great customer service, and they fix all issues and problems, which wasn't all that much to begin with, that I had. I truly believe that 1saleaday cares for its customers and I hope to continue to see that trend for a while.

I purchased 1 Monster Powernet 100 starter kit on 10/11/2011 and have not even received a tracking number yet. I have tried to contact 1SaleADay but have heard nothing from them.

I received Logitech mouse and keyboard and the condition was junkyard status. The mouse was scratched all over and the keyboard actually had missing keys! I sent a picture to customer service immediately and asked for a refund. I received the customer service's reply to send the product for return on my own dime. I was very disappointed. I requested a return label and full refund. I had multiple previous purchases that were great. I was just very disappointed with this item and the company's response after discovering the problem.

I ordered three free items from this company. All three, I was told, were shipped quite a while ago and I still have not received them. When I sent the company an e-mail, they responded stating they are all out of the items and I am just pretty much out of luck. I know the items were free; however, if I was told I am getting the free items, I should receive them.

I have considered buying items from their website but now I know I will not be buying anything. If they can not get their free items out to me, I will not waste my money with them. The items I ordered were ordered on 07-30-2011, 07-24-2011, and 07-23-2011. It is now 10/16/2011 and they are not here. Again, when I emailed the company, they told me the items are all gone and that was it.

I am very unhappy and will not be doing any more business with this company.

I purchased two deal of the day wireless Logitech keyboard and mouse. I found out however that there was no USB key to make them wireless. I contacted the company by email but have not received any reply. I spent $79 for both of this including shipping. I am willing to send it back at my own expense but would like my credit card refunded. If not, I will file the complaint through my credit card company.

I was trying to refrain from complaining against this site but I haven't had enough. I placed an order over a month ago for an Eken Android Tablet. After several emails back and forth, I finally received my order, only to find that there is a big scratch going across the screen. I am highly unsatisfied with this site.

I purchased the 7" Android tablet over 5 weeks ago. After waiting and not getting email, I really wondered what was going on. Finally yesterday, my mother received hers and today I received mine. We both charged ours, and neither of ours works. Are you kidding me? What are the chances? I just would like to know how many others got their tablet and it just does not work.

They shipped me a used Logitech keyboard in a used box with no software!

I purchased a Pandigital 9 Android Tablet. When I received it, it was missing user manual and system stylus. I sent an email. They said they would look around for one and if they had one, they would ship it to me. A few days later, I was using the tablet. I went to turn it off, but the unit would not allow me to shut it off. The touch screen went dead and was unable to select power off. I had to wait for over 6 hours for the battery to run out. I sent customer service a message about my problem. They told me to contact the manufacturer, which I did. But they couldn't help me because of the power issue. The manufacturer said that the unit motherboard/power supply is bad, and that I should return it as this was a common problem with the unit. Plus, it was a refurbished item!

I sent 1SaleADay another email, telling them what was told to me and requested that they issue me an RMA and refund. I never heard back from them. I recharged the unit and tried to turn it on to see if I could get it to work. The system logo came up but kept rebooting over and over again, not being able to get past that! I had to wait for another 6 hours for the battery to run out. I tried it again after recharging it. Again, the logo came up and was able to get to the programs. But they refused to run and kept shutting down the system. I tried to restore system settings but the unit again kept shutting down after being on for a short time (10 minutes). It refused to shut down again. I had to wait 6 hours for the battery to run out. I spent all day and night trying to get it to run with no luck ( I am tech savvy, not a newbie).

I had sent several emails asking for an RMA to send this back for a total refund. But the customer service has failed to respond to my issue. I would advise all to stay clear of this company. They have no phone number to contact them. And they seem not to care about the customer as they already have their money! I wish I would have found this site and read the problems people have been having with this company, as I would have stayed away from them! They have poor customer service! I guess my next step is my credit card company and the Better Business Bureau and file a complaint with their State Attorney's Office!

I received a product that was DOA. I emailed support and was told to contact the manufacturer. The item was refurbished so it has no warranty so I requested a replacement or refund, but I have not received an email back. They refuse to get back in touch with me. I feel like someone just stole $40 from me. Even if this issue ever gets resolved, I will never recommend them and will warn everyone I know that shops online or for "deals". I am not sure how they live with themselves stealing money from people. I wish I have done a little more research before I let them in my wallet.

I have been waiting for my order of a Kodak ZX3 Camcorder on Oct. 2nd, 2011. Per the website FAQ's this is their policy: "Delivery timelines vary from item to item. Most orders are processed and shipped within 5 business days. But on rare occasions it can take up to 10 days." It is now October 14th and my order still says processing. They had no problem taking my money, but they take their time getting me my stuff. I e-mailed them asking where my order was. This was their reply: "I apologize for the shipping delay. We are currently experiencing some system problems with the tracking numbers. You can expect delivery shortly. Please let me know if you have any further questions." I then e-mailed them again with a copy of their policy that I have posted here. I said that if my item is not shipped by Friday (today), I would like a refund. I got the same e-mail back as a reply to that. This is stupid. I will be contacting the BBB and my bank. These people rip you off like a thief.

I ordered the seven inches Android tablet on September 14, 2011. It finally arrived today (exactly one month later), after very little communication from the company. I was willing to overlook all that because I was excited to have my tablet, until I realized there's a crack/line in the screen that makes it is not operable! Seriously, they packed it in a bubble envelope! So, the tablet was face up in the box, with just the LID to protect it and then a bubble envelope. I'm very disappointed in this company. I'm hoping the refund process is not as much of a nightmare as the purchasing process.

On 8/28/11, I ordered a sharper image hammock. We received it in a reasonable amount of time and opened it and set it up. A few days later, it was broken! I contacted 1saleaday.com support by email on 9/12/11 and was told that a UPS shipping label was being issued to me so that I could return it.

Since that time, I have exchanged several emails with the support staff assuring me that another UPS shipping label has been issued and I still have not received any shipping label. I have purchase many items from 1saleaday.com and have been happy with my purchases and cannot understand why they have such poor customer support.

A month later, I still have a broken item and no return label. If it was something we could fix, we would just keep it and fix it ourselves but it's not. I'm feeling a bit concerned now that I have gone online searching for a phone number to contact them and I can't reach a live person and then see so many bad reviews by consumers who have purchased items from 1saleaday.com!

On Sept. 28th (or 29th), I ordered 3 of the 9" tablets for my kids for Christmas. They were advertised as eReaders that could use the Android market to download apps etc. After I ordered, I got an email from a friend that said: "Hey, I just looked the item up for issues. That company is falsely advertising, as you will not be able to do anything, except it is an eReader and you get on the internet to surf, etc." I immediately sent an email to the company. I asked them to cancel my transactions, as the information they provided wasn't accurate. And I did not need anything that would not allow my kids to get apps. I never heard from them until October 4th.

Basically, we have been going back and forth via email only since that date. I have asked them to refund my money as they falsely advertised this item. And I have asked that they call me instead of emailing (they don't have any contact numbers on their site or invoices). They are not responding at all now. That is $300 of my hard earned dollars for my kids' Christmas. They have laptops and don't have a need for just an eReader that they can't get apps on. The three arrived. I opened one. Every app you click on says it is not compatible with this model. I am just very upset of how unresponsive they are being and for the fact that they played it up to be something that it wasn't.

I have ordered multiple times; all but once have been on time. I ordered a freebie and it did not show on time. I emailed and got reply of apology and said it would be shipped. It arrived as expected in 5 days. I have not had a complaint; it even tells that some are refurbished (if people would read the specs).

My husband ordered the Android tablet close to a month ago. We still haven't received anything. They already charged us for the tablet, even though we do not even have shipping confirmation. They also will not allow you to cancel because of the delay. They have horrible customer service.

On 9/23/11, I ordered a SanDisk 32GB micro-SD card from 1saleaday.com. I received confirmation of my order. On 10/3/11, I (finally) received shipping information about this order. When trying to track using the tracking number provided, there was no record.

I contacted 1saleaday.com and then they provided a completely different tracking number. Item still has not arrived and now 1SaleADay will not write back. I should have learned my lesson the first time when I bought from them. I ordered a speaker set for my XM radio and half of the items weren't even in the box.

This place needs to go down for the worst customer service ever!

I earlier complained about the delayed delivery of a 7-inch Android tablet. After a handful of emails, they have got their customer service skills rolling smooth and offered a refund. It is being processed at this time. I do believe this was an unusual circumstance and wasn't handled properly from the start, but not by intention or deceit. l have ordered from them before without any incident.

This is terrible. I ordered a free deal for the iPod charger at 1saleaday.com. It has been over two months now and have not received my order. I went to the BBB and they claimed things were backed up by hurricane Irene! They said, they can't do anything about it since there was no tracking number. I'm just glad I didn't pay anything otherwise it would be a larger hassle. It's really about the principle, I fear I will not see my order anytime soon before the end of the year. I would give this order a rating of 0 if I could.

I ordered a 7" Android tablet from 1Saleaday.com on Sept. 14th. On Sept. 28th, they sent me the following e-mail: "We apologize for the extensive delay of your order. The Eken tablet(s) that you ordered were scheduled to arrive several weeks ago. But through an error on the part of our vendor, the merchandise has been held up for an extended period of time. We hope you understand that an issue such as this is extremely rare. We can assure you that this will not happen in the future. This is a very rare situation. As stated previously, the delay was a result of an error due to a vendor's lack of oversight, not any action on the part of 1SaleADay. The good news is that we expect to receive the tablets and anticipate shipping them out within the next few days! Again, we apologize for the delay and we appreciate your business. We will keep you posted on the status of your order and hope to keep your business."

I was satisfied that they were on top of things I waited. Finally, after hearing nothing else from them and still not receiving the item, I wrote an email on Oct. 5. I demanded to know where my item was. The next day, I received this e-mail response: "We anticipate to have these shipped early next week. You have the option of waiting for the shipment or you have the option of canceling your order (if the response is received by 5 pm Eastern Time today). Please advise me on how you wish to proceed." Notice that this is not the same person who sent me the first e-mail. Also, notice that after almost a month of waiting for this item, they tell me that if I want to cancel my order, they must receive my response by 5pm that day!

When I questioned them on whether "early next week" really meant Monday or Tuesday, I got the following response: "We are shipping these as early as possible. But it will be shipped by next week. I cannot guarantee Monday or Tuesday though. I do apologize for the inconvenience. Thank you." At this point, I have had enough and told them to cancel my order. I will be contacting my credit card company. And I will tell them to reverse the charges.

I have the same problem as everyone else here on the September 14th sale of 7" Android tablets except that they are not responding to any of my emails at all. I am extremely angry over this and, of course, I should have noticed that they were a scam. They do not even list a telephone number for consumers to call. What kind of business is that?

I ordered a 7" Android Tablet but I never received it. I got an email today stating that Customs finally let them go through. I just requested a refund after four emails and was told that I will have my money in 5-9 business days. They are the worst in customer service. I recommend that you use another website.

We ordered an Intermatic dual sensor halogen motion detector security light (product model number: FL150QMSW). The instruction manual gives no mention of wiring details. When we called the company (as per number listed on the "instruction manual of Intermatic Incorporated of Spring Grove, Illinois), they could not provide any information on their own product. In fact, they said the detector has 3 three wires when it has four wires. We wasted several days attempting to install this. I feel this 1SaleADay site is selling inferior merchandise, which is plain junk! We wasted time and money on this item which is totally inoperable. I called the company to no avail.

I ordered the HC2269D 22 inches flat screen TV. When it got here, the cord on it doesn't work. I need a new cord. Please, send me a new cord; just the cord for the TV. Thank you. I've ordered several things from you, and I've had good results, except for the cord to the TV.

This is an update to my complaint from last week regarding the defective hand-held shark steamer that I had ordered. I received an email from them on Friday. They asked for the order number, so they could assist me. Here is the good part. The subject line on the numerous emails I have sent them says, "Re: hand-held shark order (my order number here)". I responded immediately and included the order number in the body of the email-- still nothing. They now claim to have saved American this much,"We've saved Americans $1,066,262,983.52." Now the true question is how much have they robbed from us? You have 24 hours to replace the unit or refund my money!

I ordered a 7 inches Android Tablet on September 14. It is now October 5th, and the order is still being processed. I emailed last week asking for my money back. I got a form later saying that there was a vendor issue (not their fault other words); the good news is they are arriving, and will be shipped out very soon. A week later and nothing still. I wrote again asking if I can have my money refunded ($80 with tax and shipping), so far no response. I just want my money refunded at this point. Considering I got nothing for it, I believe it is a case of fraud at this point.

I ordered a heart-shaped amethyst ring from the company. I am assuming that the card was charged--I haven't checked yet--because I received a confirmation number. But on my order history, it says nothing about this purchase. I am furious with this company and will never purchase from them again. I didn't even receive a confirmation email!

I wish I could rate them nothing. This site is nothing but a ** scam. I ordered two 7" Android Tablets on September 14th. Here it is, October 4th, and I finally asked for my money back. I got the Tablets as gifts for my husband and myself for our 1st wedding anniversary and it just turned to **. I am so unhappy right now with this company. I hope that no one ever purchases from their company and if they do, good luck because your going to need it. If they do not refund the full $149.96, I plan to contact my lawyer. We have already discussed everything going on and I will press charges. I am so angry with this company.

I ordered an HP laptop after hearing about the site on Fox2 news. I was so excited that it was only $200 for 1 day. I finally received the laptop and it looked like it was in a flood and was all scratched up.

It has no disk or instructions with it. It shuts off approximately every 15 minutes. It will not connect to the internet. It says that the hardware has been removed. It says that computer status is at risk. It says that embedded security state is "not initialized." It will not connect to the internet or let you download an anti-virus. It shuts down before you can do anything.

When I contacted 1saleaday via e-mail, they replied saying that I need to contact the manufacturer. The manufacturer is unable to even try and help me because the laptop shuts off. I also ordered the Android 7" tablet and still have not received it. I am out nearly $300 and got no response. I also ordered a printer the day after I ordered the HP laptop. I received it but I do not know if it works because I cannot hook it up to the laptop. By the way, they never mentioned that the laptop is refurbished when selling them. Now, I wonder if the printer works. The jewelry is very ** as well.

I bought the Certified Refurbished Nook for $149.99 and after reading all the complaints, I was praying my order would go well. It did, it clearly said in the e-mail they initially send you that it takes 5-7 days just to process the order. And then it takes an additional 7-10 business days for it to arrive. Well, my Nook arrived roughly 10 days after I purchased it. And it works fine! I haven't had a single problem with it and it's been two weeks. I had also ordered the Eddie Bauer Rain Jacket and that also came in a timely manner and it was just as advertised. I hope this helps.

On 9/23, I just ordered a flat panel TV for $150. It is supposed to be here tomorrow, so I pray it shows up. I read a lot of reviews on this site, about getting used items. I just looked at the FAQs on 1salesday.com and it clearly states that some items are refurbished and to look under "specs" on the item listed. I hope this helps!

I ordered an Android tablet on Sept. 14, 2011. After many emails that said it was being delayed, they sent me an email saying they were trying to give me a refund. But they didn't even explain why they were doing that. I don't want a refund. I want the tablet. They really need to work on their customer service skills. They need to communicate better with the people that buy from them. I also bought another item on the 18th of Sept. I still haven't received that one either. They sent me a tracking number that doesn't work yet after five days. I am really disappointed in this company. I want my product or my money.

On September 14th, I purchased a 7" Android tablet. I have yet to receive a tablet, tracking number, or my money back. The following are the many different responses I've received and have passed on to my attorney: "Thank for your order! It is currently being processed and it will ship within 3-7 business days. This is your receipt, and contains your order information, and important details. Save it, print it, engrave it on an iPod, whatever works best for you." On Sept. 20, I got another email from them. It stated the following: "I sincerely apologize for the long delays. Unfortunately, there are delays in the warehouse at this time. We aim to have these orders shipped out shortly"

On Sept. 28, I sent them an email, asking how long will I be compensated for my inconvenience. I received the following response: "We apologize for the extensive delay of you order. The Eken tablet(s) that you ordered were scheduled to arrive several weeks ago. But through an error on the part of our vendor, the merchandise has been held up for an extended period of time. We hope you understand that an issue such as this is extremely rare. We can assure you that this will not happen in the future. This is a very rare situation. As stated previously, the delay was a result of an error due to a vendor's lack of oversight, not any action on the part of 1SaleADay. The good news is that we expect to receive the tablets and anticipate shipping them out within the next few days! Again, we apologize for the delay and we appreciate your business. We will keep you posted on the status of your order and hope to keep your business."

On Oct 3, they sent me another email. It stated that they already submitted a request for a refund and it can take up to 7 business days to reflect.

I rate them a zero even though I am not allowed to do so. I bought a Clix camera for $2.99 ($8 total) from them about a month ago. It stated that it was compatible with Windows XP and Vista but when I received the camera, it did not work. It also works with Windows 2000 or ME, but who uses that nowadays? I have contacted the company several times but there was no reply from them. This company is a scam! I will not purchase from them again. If you are smart, you will not either.

I ordered the hand held shark, and I received it in a timely manner. My problem is that the plastic that the unit was in--it was damp when I opened it. The unit also sounds like there is something that has loosened in the reservoir. I have contacted them via email four times. Each email, I received a confirmation that the message was received, and I would be contacted between 1-3 business days. I started contacting them on the 21st, and have yet to hear anything back from them. I have also tried phoning them from the number listed on my bank statement; the only option I had was to connect with the operator. No one answered, and I wasn't able to leave a message.

This was my first order from this website. From what I'm reading I'm not the only one that had this company debit their account, and receive a defective product. It seems like there is no chance for refund and replacement, or even communication from them. They have very poor business practices. As per their email, they claim that, "We've saved Americans $1,062,676,837.84." Really?

Someone made a fraud purchase with my debit card and I can't get anyone to answer the phone or respond to my emails. This happened on Saturday, 9/24/11. I have turned this matter over to the police in Ft. Bend County. I rate this company as zero--they don't let you rate that low--however, they don't deserve to be selling online or anywhere. So far, I believe that this company is all about fraud. I think that they are in with the person who used my debit card number without my permission.

We have ordered three things from them. However, they must be getting the returned and damaged goods from other retailers and sell you the broken stuff. The worse was the necklace that I bought--diamonds, my **. It was dented metal and the so-called black diamonds were really black paint. I hope that someone nails them for fraud.

I purchased an Eken tablet for $74.98 last 9/14/2011 (100312470). Up until now, it is still being processed. I sent them an email to express my intentions and that I am in Law enforcement. Their reply was unsatisfactory. This time I got more serious on the matter.

I, too, am a victim of this scam. I also ordered the Android mini-tablet and also had my credit card charged. I have sent many emails since my ordering from this online company, but yet to get a true answer other than we did get your email and will respond within 2-3 business days. It has been almost 3 weeks and not heard from them at all. I will file complaints with the BBB and our local police or state police that handles internet fraud for NJ.

I ordered a 7 inch tablet on the 14th, like a few other people here. I have not received it yet and have received countless canned responses since. This is horrible customer service. They cannot be reached by phone. I fear that I lost $150.

I ordered a Android Tablet on 9/14/11 and my account was charged for the purchase. I was sent an email stating that the item would be shipped in 7 business days and I would get a tracking number emailed to me. After 7 business days on 9/26/11, I saw that my order status was still pending, so I emailed 1SaleADay to find out what was going on with this order. I got an email stating they got my email and someone would get back with me. 2 days later on 9/28/11, after no reply, I emailed them again to find out the status of my order that still says pending after 10 days.

I hope this is not a scam because I bought this as a birthday gift for my daughter. I am very disappointed with their customer service and I am hoping for a happy ending to avoid having to take any other actions.

I purchased with Paypal Android Model Number M009S-2 from this vendor on September 14. Since then, I have not received anything. The customer service and toll free number provided were both ineffective!

I have ordered before from this company with great results. On September 14, I ordered an Android Tablet. They debited my paypal the following day, September 15. I have yet to receive a tracking # or answer from the support email I sent. I am making this complaint in response to a Facebook status from this company asking people to rate their company for a free product. So, I thought I would be honest on my rating and see if I could at least get something. When I checked on Facebook , I noticed that status has been deleted. Maybe they did not get the ratings they hoped for that they deleted their post.

I have bought a few things I've been completely satisfied with. I have been slightly let down with other things, particularly a metal bowl set that came dented. I was concerned not only that it came dented, but that the bowls would dent that easy from use. Now I tend to stick with things that have specifications in regards to quality, or a brand I trust. That seems to be a better approach to this site.

I had to e-mail after 13 days of placing an order to find out what was going on with my order. It was marked as "printed" in their system but not "shipped". Once I e-mailed, I got a generic two line response that didn't make me feel any better. I felt that I should have received an e-mail prior to my asking, saying there was a delay in shipment. The response I received was something they should have e-mailed to me prior to my asking. Apparently my complaint worked because my item was shipped fairly quick after my e-mail. But then, whoever packed my order did so with absolutely no care to the items they were shipping. I feel like maybe because I asked them where my item was, I was getting this kind of poor treatment for "complaining", even though my original e-mail was pleasant. I stated, "Hi! I just wanted to see if there was an update." I was not accusing.

I'm assuming that because I inquired about my order (gasp) that I paid for and wasn't shipped, it upset someone. It's because they put my very breakable items into a huge poly bag. They smacked each other around in this huge bag from New York to California. There was no effort to wrap the items and keep them from getting damaged. There are several dents on one of the items. I decided to keep the items rather than deal with this horrid company and their customer service again. I received my items 3 weeks after placing the order.

I ordered 3 Android tablets on 9/14/2011. The confirmation email said it would take 3-7 business days. We are past that on 9/26/2011. I sent an email asking about shipping ETA. I got a vague response from them and states as follows: "Dear Jennifer, I sincerely apologize for the long delays. Unfortunately, there are delays in the warehouse at this time. We aim to have these orders shipping out shortly. If you have any questions or concerns, please let me know. Thank you." I have emailed them again with no reply. My next step is the Better Business Bureau.

I have not had any bad experiences with this company thus far. The only things I have ordered were a movie set (a gift so still unopened) and an electric ice scraper, which I am a little skeptical of using as it looks like an electrical hazard, but we'll see. I am not sure of the quality of the higher end items (the things I purchased were $1.00 a piece). But I imagine that you are getting what you pay for (low prices). The descriptions do typically state if something is new or re-manufactured or whatever, so just be sure to read carefully.

Most of the products have arrived on time and in great condition. There is one free item I was supposed to get but never received. It shows on their website that it was shipped, but I never got it. Out of all the purchases I have made, only one item did not ship, and it was a free item.

I first ordered from them when they were offering one of their free promotional items. I received the free credit card flashlight, which was neat. I since have ordered jewelry, a camcorder, and some other stuffs too. The deals can't be beat and I am fairly impressed with the products. Shipping for the free promotions is a little slow. But the items I purchased have arrived in a timely manner.

When I had bought a computer from 1SaleADay, the computer took forever to arrive. It was difficult to get a hold of them. I tried calling, e-mail, and even resorted to using Facebook. But I never got a return call or e-mail. The computer arrived but I never heard from the company.

I have ordered several things from them. The most expensive being my digital camera. I am very happy with everything I have paid for. The only issue I have had with them is with some of their items they offer free. I have had messages saying they were shipped. But I never received them. This has happened a few times. But as I said, these items were free so I was out no money.

I like the variety of the sales. But sometimes the products are delivered and look used or broken. It would be nice if the conditions on was more honest.

I've placed several purchases with 1saleaday and have been completely satisfied. Their shipping time could be improved. But I've gotten all my products in good condition. And if I've had a problem with anything, they resolve it in a timely manner.

I don't usually have problems with the items from this seller. But today I got my locket necklace and bracelet. Both of the locket clasps were broken. They are supposed to be Christmas presents. Otherwise, I love everything I have gotten from them!

I ordered my free pair of Vibe headphones from this company. They were shipped within two weeks. When the headphones arrived, the wires were stiff and so were the ear pads. The headphones shorted out in less than a week. My experience with the company was good, but the headphones were very poorly made.

I enjoy this site. They have a good variety of products and different things that I might be interested in! The shipping is good and their business is delightful. Thank you!

I always get the item I ordered as promised within a short period of time. I have yet to be disappointed. I have ordered a few times now. I appreciate how fast they ship and that everything is as described. The quality of the items isn't always 100 percent. But I will continue to order.

I ordered a freebie from their site. The only consequence is that it still has not arrived. The mailing is pretty slow.

I have purchased many items from 1SaleADay with no complaints about any of the items. All the items I have received have come as described in excellent condition. I love watching for their "free" items! My only complaint (which is why I gave them a 4 star rating) is that it seems to take forever for shipping. However, 1SaleADay does post their shipping schedule and they do follow their own guidelines. They have longer shipping than most online companies I shop through. They do not offer a return policy. However, I have never felt the need to return an item.

They have a great website. They've always had great deals. I've always received my items in a timely manner. They also have flash sales where an item is only on sale for 30 minutes, and then it changes. Those I will admit are hard to get. But it's just because they tend to sell out fast, not because they are a bad company. The one and only time I have had to contact them, they resolved the issue immediately. And I was refunded within 48 hours. The have the best customer service so far.

For the most part, my experiences with 1SaleADay have been positive. Shipping could be better. Sometimes it seems to take forever to get things delivered. But the 2 instances that I have had problems with were straightened out after a quick email. And then, I have gotten my products. My sister has started using the site also, although she has had delivery problems as well.

The first time I ordered anything from them, I purchased a netbook carrying case that had a bonus neoprene sleeve. When I received my order, it was missing the sleeve. I sent them an email. They promptly responded that they would send one to me right away. A week or so later, I got my missing sleeve. They were courteous, apologetic, and willing to correct their mistake. So, I have no problem giving them my repeat business.

I was a able to get a great deal on a Tom-Tom for my husband for this upcoming Christmas. He is going to be thrilled! It was a great deal and super quick shipping. I will definitely purchase from 1SaleADay again!

1SaleADay has great customer service! For the first time in several orders, I did not receive the items that were shipped. I contacted 1SaleADay via email and received a response within minutes! I am very pleased with the response. I very much look forward to doing more business with 1SaleADay very soon! Thank you!

1Saleaday is a great site, but they need to work on their shipping procedures. Every time I order anything from that site, it takes at least three weeks before I see anything, whether I paid for it or it was a freebie. I'd like to see a mix-up of items too. I feel like all it ever is is $300 cell phones, a shark steam mop, and diamond earrings.

I have purchased several items from them. Recently, one got lost in transit. They were very helpful and shipped me a new item. I am very pleased with the quality and service I receive. Once it was determined my item was lost in transit, they notified me another item had been shipped to replace my lost item. I am a very happy customer.

I just wanted to write and say how much I enjoy 1SaleADay. Not only do they have great deals on stuff I wouldn't normally be able to afford, but they are also great at giving back to their customers! They are always having giveaways and contests to help reward their loyal fans. It's better than any discount you can get! The only thing I have to say in a negative light is that I wish some of the sales lasted for longer than a day!

I love 1saleaday.com. It lets me try products that had cost a lot of money before but are now on sale for much cheaper. I also like how they have the sales that only last 30 minutes. It lets me view many cheap products. My only complaints are about shipping. Shipping takes a long time and I don't like paying more for shipping than my item costs.

I purchased gifts for two of my children from 1saleaday.com and I was very pleased. The price was excellent. The shipping was reasonable. I received the items in a timely manner. And the first of the children to receive one was quite pleased.

They have great deals sometimes. I'm a bit tired of seeing some of the same deals over and over. Otherwise, they have great deals.

I enjoyed making my purchase. But I could have done without being made fun of on Facebook when I posted my excitement. I don't frequently visit your page much now. Will I still get my gift?

They ship their products in a quick manner with good packaging. I'm just not a fan of not having a tracking number in case something happens. Other than that, I've had an overall good experience with this company.

Never purchase from this seller. I sent a direct payment from PayPal on 09/14 for a 7-inch tablet that I still do not have a tracking number for. When I contacted PayPal, I was contacted back by a Jessica. She indicated that the shipping has been delayed due to delays in the warehouse. This is to no fault of mine but I am penalized. I contacted her back and asked what did the "shortly" time frame mean when stating that the product should be shipped. I was advised that it would be on 09/23 to allow the weekend. The weekend has come and gone and I still got no tracking number. I have filed a direct claim with PayPal. I hope to receive a resolution from them. I will never, in the history of online buying, purchase from this seller again!

The most dull, pathetic pieces of jewelry I've ever seen. Looks like the so-called black diamonds were painted along with the silver also. Simply put, false advertising.

I ordered the Android tablet on 9/14/11. I have not received the tablet yet and have not received any responses to my 2 requests for information. The website says to expect items to ship in 3-7 days and to expect a reply to inquiries in 1-3 days, however, I have heard nothing and received nothing. Their facebook page is full of people saying to request a refund, usually with the added part of "but good luck getting it". I'm very frustrated and just want the tablet.

I have ordered Android 7" tablet model number M009S-2 from this website on September 14, 2011. As of now, I haven't received any update whether my order has been shipped. It cost $81 and a few cents. Here's what they had to say about my inquiry: "Unfortunately, there are delays in the warehouse at this time. We aim to have these orders ship out shortly. If you have any questions or concerns please let me know." It is a very bad response to my question. I asked them the details with the tracking number. To my surprise, they said they haven't even shipped the item due to delays related to their own problems. I need them to call me as soon as possible and get this resolved in a proper way.

I ordered an Apple Ipod touch, 64 GB and the product that was sent to me was not in good condition. I sent an email and they did not respond. They finally responded after posting my review about their bad business online on "resellerratings" website. A customer representative called me and mentioned for me to ship back the product so that they will refund the money. I also clearly mentioned in the return request form about the refund but now they have sent another product which is not what we initially agreed upon.

I'm not at all interested in doing business with them and I'm not trusting this company any more with the product that they are going to provide. All I need is a proper refund of my money. I have already spent extra money in shipping back the product and I don't want to repeat the same.

Definitely I'm considering to report to BBB and also I'll seek the Credit card's company to block the payments.

I ordered two hammocks on August 28 and both arrived broken. I received an RMA and two new ones were shipped out. Out of those two, one was broken; of all four, none was the advertised product. It is now Day 6 since my last attempt to contact them and I have heard from no one. The number they called me from the first time is not valid to call them back.

I ordered jewelry from 1SaleADay. I have not received jewelry or refund after about a month. The company recognized the receipt of money and the orders. They said the order was misplaced but found. They gave false tracking number.

They sent me a broken item; then jerked me around for almost two months, and I still don't have a replacement or refund! Do not deal with this company-they are fraudulent!

I looked at my account today on 9/15/11. I noticed that there was an unauthorized action that has come out of my account. I have never used this site. I have never ordered anything from this site. I don't even know what this is. But yet you all took, stole, invaded my account, close to $300 of my hard earned money. So now how am I supposed to feed my kids, and buy the personal items my family needs? How am I supposed to purchase gas for my car to get back and forth to work? My car insurance was scheduled to come out of my account today. Now my account is going to be in the negative until this could be resolved. You have really messed up my account, my day, and week. Thank you for nothing.

I have called this 1saleaday LLC several times at 1800-419-0100. Each time, the mail boxes have been full. So that tells me that you all know what you are doing and have done to many people (being shady). And you are not talking to people. By the looks of the comments of several people who have purchased items from this company, they are dissatisfied and angry because I know I am. You are wrong and this matter will be handled.

On July 16, I placed an order for a MicroSD Reader that was on a promotional giveaway. On or about August 5-7, my account page indicated the item had been shipped. Upon several repeated attempts to contact 1saleaday.com after the allotted two business weeks for shipment, I have been given the runaround or was ignored as to my inquiries regarding the missing item. It is now beyond one month, and I know that the shipping does not take thirty days.

I have requested replacement of the missing item, which is what any legitimate company should be doing at this point. They have ignored the request. I needed the item, and the company should be held just as accountable for promotional items, as paid items. I am requesting a replacement for the MicroSD Reader, for the one that is obviously now missing. They have to send it via mail that allows tracking, which is their first mistake to start with.

On 8/14/11 I ordered a Sylvania Android Tablet PC. ON 8/15/11 I received an order confirmation for a Sylvania netbook PC (running Windows CE), I immediately emailed their support dept and advised them that I did not order the netbook, that I did not want the netbook, and that I wanted the Android Tablet. Three days later they replied that I had ordered the netbook and the item had shipped so there was nothing they could do.

The UPS tracking # (**) shows that the item was shipped 3 days later on 8/17/11. This "netbook" is actually a Windows CE device from 2006 that cannot run any current software, nor do the applications on the device work and the device is in Chinese. This makes it totally useless to me. I want my money refunded or the Android tablet I ordered. I see that others who ordered this item received excuses that it was shipped, not shipped, on back order, the whole lot was damaged and they (1 Sale A-Day) where waiting for a new shipment (which they had no date on). So I believe they filled my order with the wrong item (even after I told them it was not what I ordered) and it was shipped after they knew this. I payed with PayPal and will be seeking their help.

I ordered a Aliph Jawbone Prime Model Number: JB-PRIME/BLK-bluetooth headset in 1SaleAday on Aug 17 (Order #: **). The package arrived on Aug 26. The bluetooth headset was not working and I send a mail to 1SaleaDay on Aug 26 for the replacement and got the response by Aug 31. They asked me to send me back the bluetooth headset and I told them I was not interested in paying the return shipping since the original good was not in working condition. I have yet to receive the response from 1Saleaday for the mail sent on Aug 31. I am not sure why they are not responding at all. I ended up in having a non working bluetooth set and lost $20 dollars I paid for the set.

I would give zero stars if it were possible. Twice, I have been foolish enough to get taken by them. The first time was when I ordered 2 of the same items, which were advertised as a new in retail packaging with a specific set of features. I received two used items, not in retail packaging with only one "mini manual" and not the full one I found online later. It was also lacking an important feature - SD card slot for memory expansion.

The second time I got taken was when I ordered a set of art sets - 1 Disney Princess and 1 Toy Story for my granddaughter and grandson. They were advertised as a set, 1 of each, but I received 2 Disney Princess sets. They were only packaged in a bubble envelope so were crushed upon arrival, which took 3 weeks. At least one of the markers was ruined and leaked all over my grandchild.

For the first offense, they offered for me to send them back at my expense. After another contact, they offered for me to send them back at their expense or a $5 refund of the price. I have not fully decided what to do about that one yet. However, they never really answered the question about whether or not they ever had the correct, new, in retail packaging item, but just said the wrong thing was sent and they don't have any of the right thing anymore. I have a very hard time believing that they ever had the correct item. At the least, it was a bait and switch. At worst, it was false advertising.

As for the second items, the art sets, I have not heard back from them yet. However, this is the second time that I've not received what was advertised, and the packaging was so poor that they were damaged.

I ordered an unlocked LG Fathom 3G mobile phone for the site but I received a unit locked with Verizon Wireless. I have no idea how to use the same with AT&T (the current carrier).

I purchased two printers. But after almost three weeks of waiting, I emailed in writing that I want to cancel. They shipped them the next day. They told me that I could "refuse them and return to sender." But they sent them via UPS and there is now way to do that. Additionally, there is no phone number to contact this company whatsoever.

Before you go any further do not shop from this website! They are scum. They will not give your product on time and they get their products from other deal websites. They take weeks and most of the time they will get your product sent either used already or it is the wrong one. I heard complaints and I still ordered but will never again. My product came today - the wrong one! They don't have a customer support number and they will not answer their emails - horrible company. I am going to dispute the charges because I have American Express, so I guess their loss. Slickdeals was always better, and 1sale a day is probably the worst and scummiest website.

I ordered a Polaroid 2MP camera, order number ** on August 6, 2011. Two weeks ago, I received an email stating that the order was shipped via UPS, with a tracking number **. I looked up the tracking number, and is said it was unavailable. I have not received my order yet. Please, let me now the status of this. Thank you.

I've ordered items from them in the past. I expect slow shipping on free or $1 items. But not on something that actually costs real money. I ordered an Ipod dock from them on the 23rd and they say they shipped it on the 24th. Well, it hasn't arrived and the status hasn't updated past a shipping label being printed. I tried emailing the company and haven't gotten any kind of satisfactory response. All I want to do is cancel my order since the dock was a birthday present and I had to buy something else since the order has taken so long.

Purchased a printer from this "company" (if you want to call it that). Took weeks to receive, and when I did, it wasn't even in an original box - no instructions, no printer cartridges. If you know printers, you know how expensive the cartridges are alone. Walmart had this same printer for $20 more, but I figured I'd give 1 Sale a Day a chance and try to save some money. Well with the cost of the two cartridges required for the printer, I didn't save anything. I lost money on this crap deal! I have attempted to contact the company, but as everyone else has complained, I never get a response. This is a buyer beware company! You don't even get what you pay for with them.

This is in reply to Donna who complained on 08-276-2011 about the SonicCare toothbrush and said: "I received a floor model that is attached to a large piece of plastic that I can't remove. I may have to saw it off, but I need a saw that saws through metal."

Donna, you did not get a floor model. I thought I had too -- and I tried to cut through the brads securing the toothbrush to the hard plastic frame. However, I figured out that the toothbrush will pop off. If you pull in the right away, the brads will disconnect. I love my toothbrush!

I ordered a Shark steam mop. I received it 3 weeks later, and it completely leaked and wouldn't hold water. I called the Shark company, andthey sent me a second one. It also did not work. I called them again, they said to send back the one they sent me. And they said I need to contact 1saleaday about getting my money back and where can I return this mop. I sent an email, and have tried and tried to call them, and no one is responding. It's a real shame that they are not giving good customer service.

I have no complaints about 1saleaday.com and wanted to post my experiences only to show that there are satisfied customers.

I've been ordering from 1saleaday.com for quite some time. I've always received the merchandise described/pictured and everything has always been in good working order. I've found everything I've gotten from them to be a good value.

I have not ever ordered electronics or high-priced items from this company. The most "electronic" item I've ordered has been a Phillips SonicCare Toothbrush; it cost $60 and works beautifully.

To be honest (and the reason I gave the site 4 stars instead of 5), I have noticed that shipping has gotten much slower this year. It's upsetting that a UPS shipping label is printed within 3-4 days of receiving the order -- but the merchandise isn't sent to UPS for a week or longer after that. I do understand that they ship so many items that shipping backlogs are bound to occur, but I wish they'd include that info on the order status page. I think it would prevent a lot of misunderstandings and unnecessary inquiries.

I want to add that every time I've contacted 1saleaday.com, I've received a very courteous, informative reply within 24-28 hours. As long as 1saleaday.com continues to provide such good customer service, I'll continue to be a customer.

I ordered a printer/scanner/photo printer on 08/15/2011. I just received it yesterday. I received it with a huge crack on the scanner. It took longer than expected to arrive. I did not receive a tracking number. Bad experience overall.

Seller advertised the Blackberry Pearl 8230 Flip Phone as "new in retail packaging" on August 18th, 2011. I received the phones today and they were in opened retail packaging and missing the USB cables that should come with it and the charger is generic, not the standard Blackberry charger that normally comes with this phone. I've already written the company about this deceitful practice and expect a full refund for my phones and shipping costs. This was my first time dealing with the company and I'm disappointed that they appear to be practicing business in this way.

I ordered 3 blackberry Pearl flip Model #8230 cell phones. The phones can only be used on the Verizon network since they do not use sim cards. I ordered an ICE MAXX Watch, not the product advertised. I ordered a Kate Middleton ring in size 9. I received a size six today. They have the nerve to give me a 6 for a 9.

I ordered a Sonicare toothbrush for $49.99. It took a long time to arrive. I received a floor model that is attached to a large piece of plastic that I can't remove. I may have to saw it off, but I need a saw that saws through metal. I Plugged it in to see if it lights up and it did. I Just hope the thing will work once the plastic is removed.

I have ordered a handful of items from them, all have been received - no complaints there. Most recently I purchased a Kodak C195 14 megapixel digital camera. I received it and all, but the box was marked 'refurbished'. This was not disclosed on the website when I purchased it, and for that, I am upset. Had I known that I probably wouldn't have purchased it. I wish they would be forthcoming with information like that, as I was under the impression I was purchasing a brand new item.

I ordered a net-book from their website. When it came I saw it was refurbished and that was not posted when I bought it. Also, it was beat up and scratched all over. I tried contacting them and the ignored me. I finally got an email from them after i contacted Paypal but their response was unhelpful. The just sent me a screenshot that said it was refurbished, which was not posted when I bought it. This is not my 1st time getting something from them that was said to be new and was refurbished. This is just the 1st time I'm pursuing it.

Please do not buy from this company. I wish I had read the complaints before I ordered. I bought two of the Sylvania tablets. Luckily I paid for one through pay pal so they responded to my complaint - with generic answers like it takes three to five days to ship. After I responded that it was well over that amount of time, they wrote back and said that I was correct (so they had not even looked at the order) and that they would check with shipping and send another.

During this time this "Alice" person answered one of my emails (finally) and she states that while inspecting them they found all of the items to be defective (mind you this is after they say they have printed the shipping label) and that they had ordered a new batch from the manufacturer and have no idea when it will ship. Meanwhile, the unknown person on paypal tells me they have mailed my item (what did they do send a defective one?), and actually one of the tracking numbers does work. But, it is not the item I paid for through PAYPAL? So I am waiting to see if I receive anything and if I do, will it work? I have four other items that are ten days past when they should have shipped, no explanation as to why. This company has a policy of no refunds, but I am filing it with paypal and with my credit card companies. Beware!

Well I just put a bad rating on this company and believe it or not I received the correct product today. I will be taking it to the jewelry store tomorrow and making sure that what I ordered and paid for was what they advertised.....

I ordered a bracelet from this company that stated it was originally $799.00 and I could buy it for $59.99, which i did. After 3 weeks, I received it and it was not the bracelet i ordered. There is no getting in touch with these people, no phone and does not answer my email. I either want the bracelet I ordered or my money back!

This is in response to a previous complaint I had made against this company. 1SaleADay.com has since refunded all my money, followed up with multiple telephone calls and resolved the issue to my 100% satisfaction. As of 08/23/2011.

Tom Herron

I wouldn't even give them 1 star but I had to select something! I ordered their advertised Plantronics Voyager 815 including an ear loop stabilizer and 3 earbuds. I received a Plantronics Voyager 855 and no accessories. I emailed complaints to them but they claim it was a bulk item which didn't include the accessories. However, what was shown and advertised when I ordered included the ear loop and earbuds. All in all, they refuse to make good on their services. False advertisement!

Purchased Plantronics Bluetooth headset. They shipped only body and charger in a lunch sandwich type plastic bag. Missing 3 sizes of earplugs and ear hook. When contacted by email was told that this is as advertised. Not True! When tried to use it found that it will not go into Pairing Mode - defective.

My problem with this retailer started on 7/13/2011 when I placed my order with them for a printer. About a week later, the printer arrived and was defective. The day it arrived I tried to use it and it had a common error for that model, so I called the manufacturer for technical support. The manufacturer's technical support walked me through some steps that were unsuccessful in fixing the problem. They then requested that I give them the serial number of the printer so I can have them fix it under its 2 year limited warranty. I gave them the serial number and was told that the printer was no longer under warranty. Upon getting that bit of information, I tried contacting 1saleaday.com, per their online instructions, and via their online customer contact form. I received no response.

After a few days, I searched for a telephone number and found one online as well as on the BBB website. The 800 number that I was able to find sent me to a dead mailbox and their extension, that their phone system told me to press sent me to the same dead mailbox. It was basically a call loop. After several tries with that number, I tried calling the number listed for them on the BBB website. That number sends you to a voice mail box for a company that is named after the founder of 1saleaday.com, I suspect the same organization but different name. I think it is the same thing, so I left a message anyway. I again have received no response.

A few days later with no response, I sent them an email to their customer service address detailing my order information, manufacturer's information, their return policy and my efforts in trying to get a response from them. After a few more days I received a generic email stating that I should return the item and they will send me a replacement. On 7/27/11, I tried calling them again in response to their generic email and after several attempts was able to speak with a Shea ** at 10:07am with their "Billing" department. I explained to him several times that I wanted a refund because the printer arrived defective and is out of warranty. Additionally, because 1saleaday is so unresponsive I told him that they should have to be willing to do warranty repair beyond their 21-day return policy and for the next 2 years, per the warranty that was sold and delivered to me. I wanted a refund. Shea actually said that they would honor the warranty and do the repair for the next two years. At this point, I figured they are being incredulous. I asked him if he was sure and if 1saleaday will actually honor the necessary warranty repairs. He asked me what I wanted, I told him I wanted a refund and he said "ok", and instructed me to fill out their RMA form and send the item back and they will give us a refund. I said "ok" and disconnected. On 8/1/11 we filled out the RMA form, selecting "refund" on the form and sent the printer back via UPS at an additional cost to us of $32.09. I assumed that they would process our refund and this would be the end of our involvement with this company but alas - no such luck. On 8/3/11 we received an email from 1saleaday stating that they have sent us a replacement printer.

I am convinced these people don't answer their phones, marginally check their email and in either case neither listen or read what is being communicated or written. At present, I don't believe a thing they say, as Shea apparently lied to me regarding issuing my refund. Additionally, I feel defrauded because they sold me a product that is suppose to be under warranty that the manufacturer recognizes as expired.

In summary they sold me a defective product, with an expired manufactured warranty, you can't easily reach them and they lie about giving you a refund. That was my experience. To say that I will never do business with them, does not even begin to describe how I feel about these people ripping me off.

Well, first of all, I wanted to see what they are all about, so I took advantage of their "Free + Free shipping" item that they had on 6/19. The email I got from them stated it would ship in 3-5 business days.

Well, finally, I got something in the mail from them today, August 5, 2011 almost two months later. What was my free item? Nothing I got an empty envelope. There was nothing in it. I understand I didn't pay for anything, but I gave them my personal information to get this item and I expected something. After all, it is advertised as a free item, but nothing' is not an item. This is supposed to make me want to buy things from you in the future?

In July, I ordered two Sylvania netbooks. My account was charged and I received an email stating that they had been shipped on July 19th. I was given a tracking number that wasn't in the USPS files. I contacted 1saleaday support and received a reply on July 28th saying they had been shipped and was given a different tracking number. When I went to the link, it said that my order was in Washington so I expected it to be delivered soon. Today, it still hasn't been delivered. I'm not satisfied with my experience at all. This is the first time I have had a major problem with this company and I'm still not planning on making another major purchase from them in the future. After reading the reviews, I'm hoping if I do eventually get the items, they won't show up broken.

Total: 10 (two of each color), paid $10.00

Almost a month and still I haven't received them. I got an email from them saying that they were sent 7/25/2011. Today is 8/03/2011, and still not here! Very disappointed. I will be posting this http://www.consumeraffairs.com/online/1saleaday.html in my Facebook and websites because as I can see, this is a common practice in your company. If you can't offer a good customer service and good quality on your products, please don't sell. Thank God it was 10 dollars and not more, I'm still waiting for the response. Even if I get my merchandise, I will not buy anymore. This was a test on this page and I sure got my answer.

I ordered 3 things, on 3 different days, and have not received a single one of them. Oh, I got an email saying it was shipped, but that was over a month ago. Actually, it's getting close to 2 months. I emailed them and asked about it, and they gave me a weak excuse saying it has been shipped.

Going on 2 months now, nothing received on my end.

DO NOT BUY FROM THIS COMPANY!

I am awaiting on some orders that have taken well over a month, some even two weeks longer than what is expected after my account history showed them as having shipped.

Tons of people have already received the VERY items I am still awaiting. Yet when I post inquiries, any posts I make about the missing items as well as several other posts from several other individuals saying the same thing or asking the same thing are promptly deleted from their Facebook page. It was as though they are trying to hide the fact that they are screwing some people over. Fact is, I have tried to contact the company no less than three times and have gotten only one reply that said "We're sorry and we'll try to replace the item." Hmm, really? Will you indeed? The items I am awaiting that say they shipped were ordered on June 19. It was shipped the same time as an item ordered June 18 that arrived. The LED pocket light I ordered on July 9 says it was shipped. That was at least one week ago and there is still no sign of it. Now, I will closely be monitoring the following items: Breast cancer awareness pin ordered on June 26; iPod/iPhone cable ordered on July 16; MicroSD reader ordered July 23; noise cancelling ear buds ordered on July 24; now USB car charger ordered on July 30.

Most companies, after five weeks from an order being placed and not received, would chalk it to having gotten lost in the mail and send a replacement. This company just says "Ooops! Sorry. We can't track it." That's their first and biggest mistake especially considering that the two items I just received from them were won through a promotion via their Facebook page in July, yet I still wait on items ordered in June. The other thing is regardless of whether they offer the items for free or whether they are paid for, they are just as obligated to abide by their terms stated on the site when people order from them. So, if they usually have a turnaround of one week shipping, the same applies across the board. Furthermore, consumers have every right to know both positive and negative experiences with them. They need to stop deleting posts from their Facebook page just because someone posts a negative experience that they want to have resolved. That goes in violation of Facebook rules and the First Amendment. Any resolution that you or anyone else can provide would be greatly appreciated! Especially as some of these items I am waiting on are much needed for my technology and one is in support of family whose lives were lost due to cancers.

I have made several purchases from this website and I have stopped. They need to be removed from the internet and all consumers need to be financially compensated for their loss and time spent trying to get a resolution on their defective and fraudulent practices of advertising new products when they are refurbished or used.

Below are just some of my emails and their replies. As of this email, I still have not received my refund on the Augen 7" Android PC Tablet purchased in April 2011 or a refund on a Kodak 14 Pixel digital camera that was advertised as new and but received it as refurbished. I had paid for return postage and insurance on the PC Tablet and I still received a used product that is still in my possession. They are not listed with the NYC Consumer Affairs Department and their addresses are not listed with this governmental agency as doing business at their locations. When you call the telephone number, you are directed to an extension 117, allegedly their operator who does not return your calls. When you try other three digit extensions to get customer service, you get connected allegedly to their warehouse. Speaking to the customer service representative, Shea ** does not help. It goes on and on and on. I have other emails and notes from my numerous telephone attempts to get my matters resolved but to no avail.

I ordered from this website without reading it's reviews first. That was my first mistake. After ordering, I read the details on how they do business and was suspicious, but thought I would wait and see what happpens. Well they sent me a bogus tracking number and told me to wait up to three days to use it. I have now waited 6 days and still no progress. The tracking number doesn't work and I have still not received my items, or a response to my emails. With absolutely no phone numbers for this company I have no choice but to report this company's questionable business practices and pray that I will be able to get either the items I ordered or a refund. Wish me luck, but either way, I will not be ordering from this website EVER AGAIN!!!!!!!!!!

I ordered a Dell OptiPlex GX270. They sent me everything but the monitor. I have tried and called 3 or 4 times and left a message, but can't talk to anyone about it.

On June 9, 2011, I purchased some earrings that were valued at $100+. When I received the item, the earrings did not fit the description. They looked like something I could have gotten out of a gumball machine! To top it off, the stone fell out when I pulled the backing off. So, I contacted 1SaleADay via email on 6/17. They sent me an email back on 6/20 asking for more info.

That is the last I have heard from them. I have sent them 2 additional emails with all the info they asked for. In these emails, I included the original photo and description from their site and downloaded pictures of the actual item I received. I'm still waiting for them. I have ordered from this site before and have had great success, but I think it's time for me to delete it from my favorites.

I will be contacting the credit company to see if I can get reimbursed.

I placed an order number: ** on June 13, 2011. I never received a confirmation email or any details with tracking information. I emailed them and their reply was: Unfortunately, there has been an unavoidable delay with this shipment. I still have not received any other information so I sent a 2nd email; their response was exactly the same as the first email. I believe their emails are automated response. I then read all the complaints on Consumer Affairs.com and realize that I have made a huge mistake by placing an order with 1SaleADay.com. I would advise any others looking to place orders with this company to stay away. Terrible customer support/service and still no product that I ordered.

On June 2, 2011, I ordered a cordless vacuum using my Discover card. My card was charged and I was told in an email that I would receive a tracking number within 3-5 business days. I have not received any such communication. In addition, I sent an email to their company inquiring as to the status of my order on June 11, 2011 but as of 6/14/2011, have not received an answer. I do know they received my email since they sent an automatic response.

I will wait another 5 business days and if I still have not received the vacuum, I will ask my credit card company to cancel the charge. This is a company I will never do business with again. Their business practice leaves a lot to be desired.

I placed an order on 5/27/11 of 2 iPods, a white one and a black one. I received the tracking numbers for them individually; the black one first, then the white one the next day. I have since gotten the white one in the mail, but when searching the tracking number for the black one, they don't even have it on file at UPS yet. I have contacted UPS and sent a number of emails to 1SaleADay with no response at all. I left a message on their Facebook page and noticed they had time to delete that very quickly, still with no response to me. I have purchased several items from them and always had good luck. But I will never order from them again and I will let everyone I know not to if they don't fix this really quickly.

I have lost $90 to them now, and that was to be a Father's Day gift from his children. Thanks 1SaleADay for your thoughtfulness. (That is sarcasm if you didn't catch it.)

I placed an order with 1SaleADay on 5/5/11. The order is still not shipped; it still shows "printed" on their website. I contacted the company via email and the response on 5/16/11 was: "I would like to take this opportunity to apologize for the delay in receiving your order. Unfortunately, there has been an unavoidable delay with this shipment. You should be receiving an email once the item is shipped, with the tracking number for your package. Thank you for your patience. Please feel free to contact me if you have any further inquiries. Have a wonderful day!"

I replied on 5/16 asking when I could expect the order to ship and I haven't received a response yet. I don't understand what is taking so long, and according to all the complaints that I have read on this site, this seems to be a common practice. I want my item shipped to me as soon as possible.

I ordered a tennis bracelet. Ten days later, I received no tracking number. I sent an email, requesting one. Five days later, the tracking number was still not working. I sent another email, asking why, only to find that 1saleaday customer support has blocked my emails from being sent to them.

This is, by far, the worst online shopping experience I have ever had. I just hope that I can get my item or my money back. This site really is the closest thing to being directly conned out of your money and getting nothing in return. I am beginning to think that these guys here are flat out crooks. No matter how good the deal seems, take my advice and never buy anything from this site. You will regret it.

I ordered a Pocket Camcorder on 4/6. I received an acknowledgement quickly and the funds were deducted from my PayPal account. On 4/13, I got an email with a FedEx tracking number. After 5 days, I still could not track it and contacted support again. Then on 4/18, they stated that it had been shipped by USPS and suggested I track it that way; however, I did not get a USPS tracking number. Since then, I have -mailed them 4 times, requesting an update with no response. If I do not get the product or tracking number in a few more days, I will try to get a PayPal refund. This is not a good first experience with them.

I placed an order on April 13, 2011 and after 2 weeks, have received no indication of shipping of my item nor has the status on their site changed from printed within this time frame. I've emailed the company, and while they've apologized for the delay, they are unable to tell me why there has been a delay in shipping of my item or when I can expect to receive it. This was my first purchase with this site and will most definitely be my last as they cannot seem to get it together and provide a quality service to their consumers. My advice would be to stay away from 1saleaday.com.

I bought an $80 watch from the seller but I wasn't happy. He says to just ship it back and he will give me a refund. I shipped it back and it's been almost a month with no refund. I contacted the seller by email many times with no response at all. This is just a total scam and he is ignoring me now. I lost $80 and hours on the phone to no avail.

I purchased two stainless steel rings 10 days ago and have yet to see any movement on my order status. I continued to see "printed" as my status, whatever that may mean. I have emailed the company but still no response. This happened to me when I ordered the Nook a couple of months ago as well.

After posting a complaint here regarding the Nook that I ordered, I was promptly contacted by someone who claimed to be a lawyer for the company. He stated that my order was being shipped and he asked me to update this site when I received it. I was happy since I had a shipment number with UPS. To his credit, I did receive the Nook the next day and it has worked perfectly since then. I can only hope that my experience may work the same this time for my rings. If I have to "complain" in order to receive the items that I purchase, it hardly seems worth it.

This place needs be shut down! Do not buy from 1SaleADay.com. I ordered an 7" Android Tablet and received nothing but a tracking number to nowhere! I repeatedly tried to contact them via their online email customer service but they go unanswered. Rip off! $100.00 down the tubes for nothing. Stay away from 1SaleADay.com.

On March 8th, 2011, I ordered an Augen 7800 Android Tablet. When it finally arrived, it was dead on arrival (DOA). I e-mailed 1SaleADay support, and two days later, I got a reply to contact the manufacturer. I did this but decided that I wanted to get a refund pursuant to 1Sale's DOA refund written policy. I have emailed 1Sale probably 6 times with absolutely zero response. I like to think that I am a decent customer as I like toys and purchase something from them about once a week. Their shipping is very slow, and they have horrible post sale communication. I don't think I am going to grace them with my Visa card anymore.

I recently ordered an Android laptop from 1saleaday. This was going to be a birthday gift for my grandson, but now, I'll have to find something else. I figured the laptop would be refurbished, but I wouldn't buy a piece of crap like this at a garage sale.

Fortunately, I decided to make sure it worked before giving it to my grandson. While charging it up, I noticed that there was some scotch tape on the bottom so I pealed it off. It turns out that this was all that was holding the battery cover on and the battery fell out. There should be two screws holding the cover on but they were missing.

Whoever "refurbished" this decided to replace them with tape. I can't believe that anyone would feel that this is acceptable. Looking closer, I noticed that about 1/2 of the screws holding the bottom of the laptop on are missing. One corner is completely loose. Finally, the WI-FI doesn't work (main reason for buying it) 1/2 the time. It doesn't even see any networks and I could never get it to connect.

This thing is a piece of garbage and I would be ashamed if it was my company selling something like this. While I've had good experiences with 1saleaday in the past, if this is an example of the merchandise they are selling now, then I won't do business with them again.

I ordered the Barnes & Noble Nook, order # **, and it was somehow lost in transit. I contacted 1 Sale A Day, UPS, and the US Post Office. I have made numerous attempts to contact 1 Sale A Day. They told me to check with the neighbors in case one of them took it, even though there is no record of the package being delivered, and they are now ignoring my e-mails. I am now ready to dispute the charge with my credit card. I understand that packages do get lost, but the fact that they are not helping me do anything to rectify the situation, makes me never want to order anything from them again.

In January 2011, I wrote an unfavorable review on consumeraffairs.com about the lack of communication from 1saleaday.com. I was honest in my review. I was contacted recently by ** of 1saleaday.com requesting that I submit an updated review of my experience with 1saleaday.com. I was surprised and more surprised that he offered to refund me $20 for my trouble.

Now that I have received my purchase (a cell phone) and used it for a month, I can say the product works great as described. 1saleaday seems to be working on its communication so I applaud them for that and they have sought to make me a satisfied customer. Their prices are good and I would use them again as long as they update their processing and shipping detail at least every other day or daily and provide a high level of customer service including responding to email communication within 24 hours.

I have used this site for online purchases a number of times. Their prices are, and always have been, very competitive and most of the items they advertise are a real bargain, particularly if it is something that you truly need but for which you cannot or will not pay full B&M retail prices. In their early days, however, their customer service left a bit to be desired, and while I assumed that this was essentially a cottage industry for the site owner and secondary to his "real" job, I'm a pretty much "take-no-prisoners" type of grumpy old woman who grew up in the era when customer service was king and who has little or no tolerance for indifference to service issues.

At some point, and I honesty don't remember precisely when, I wrote an unfavorable review here on the site and their practices. I was, as is my practice, honest in my review. I considered the issue closed at that point. I was contacted two days ago by Wayne ** from the site, requesting that I re-review the company. This was quite a surprise, since I had actually forgotten that I had even filed a complaint. At first look I pretty much blew his request off. He offered me $20 in site credit, which is nice but to me sort of seemed like an attempt at a bribe. That didn't impress me. What has impressed me a great deal is the singlemindedness in attempting to change my mind regarding 1saleaday.com and his devotion to making me a satisfied customer.

My honest appraisal is this: Their prices, for the most part, are excellent. My feeling regarding price issues is that if you feel a price is too high, you either wait to buy the item until you find a price you like better or if it is something that you need badly, you get online and find a better price. Shipping is reasonable, although they will not combine shipping for multiples of an item, probably because their products are drop shipped by their vendors and they cannot. Usually, the item is as described and occasionally better than described.

My only issue with them ever has been indifference to service complaints and, judging from this young man's determination to turn me into a satisfied customer, I am pretty confident that this issue has now been resolved. For that reason, I can now honestly and without any further reservation recommend them.

Twelve days ago, I placed an online order for a security system order no: ** and they billed my credit card and confirmed order. Since that time, they have not shipped nor replied to my three requests for status. This company appears to be having problems. Buyer beware.

I placed an order for the Barnes and Noble Nook on 2/9/11. I check everyday on the status of my order since it was charged to my MasterCard right away, and, to date, the only status I can find is "printed." I sent the company an email to get an update since I will be moving in a little over a week and wonder when to expect the item. I have now been waiting three days with no update and no response. At this rate, I may as well ask to have my order cancelled; however, since they don't seem to answer emails, I wonder how to go about cancelling for a refund.

I have tried 1SaleADay several times now, because I have high hopes for them. The first time I ordered from them, I got a Wii Sports Accessories kit. The price was right. I ordered it at the beginning of November and did not receive the item until it was nearly Christmas (at least a full four weeks before I got the item). I had actually forgotten about it before then.

The second time I used them, I purchased a Dora the Explorer Pillow and Book set. I purchased them in December and had hoped to get them by Christmas. I got a shipment confirmation from 1SaleADay saying that they had shipped my item, but they shipped it to an entirely wrong address (I do not know where they got that address from). I emailed them immediately and they said that they would refund the money when the item arrived back. I emailed them several times about it, and the last time I emailed them was at the beginning of February.

I was told that they were issuing a refund immediately, but it is now more than a week later and I still don't have the refund. I foolishly decided to give them one last chance and I ordered 2 of the Cuddlee Pets they offered on February 1st. The total for that, shipped, was about $12. I got an email from them immediately saying that they confirmed the purchase, and then the money was drafted out of my account.

It is now over a week later and I have not gotten any sort of idea about the shipment. I have given up trying to deal with this website. They ship so slowly, they do not refund your money when you request it, and they don't bother to keep you updated on the status of your order (if they were having problems getting or shipping the items, a simple email to those of us who purchased them saying, "We are having problems shipping your items, shipping is estimated to occur on X date," would help tremendously). This is not a good company. I do not think they are legitimate.

I ordered a watch tool kit off eBay and the ad says it comes with two Phillips head screwdrivers and three slotted head screwdrivers. After I got the item, it contains five Phillips head and no slotted head screwdrivers.

I have sent them five messages through several places--eBay, their website--and have not had a response. Terrible communication from this company.

I ordered a USB wireless network adapter for a coworker. It did not work. 1saleaday.com gave me a full refund. My coworker was very happy. He used his refund to buy food.

I ordered a Motorola Sidekick phone on 1/5/2011. There has been no update or info posted since the order date. The company 1saleaday.com has not responded to my emails and they have no phone number. My credit card has been charged. I feel like I have been a victim of fraud. I would like my phone please. Thank you for your help.

I ordered a 1 Carat Diamond Tennis Bracelet from them earlier this month. Everything was fine until I got it in the mail. The product look completely different from what I'd seen on their site. I emailed them about this issue and the response that I received was "That was the picture we got from the manufacturer."

So Not happy with my purchase.

I purchased an Akribos XXIV watch, beautifully designed, for $40. However, the condition of the watch was poor and was clearly used with multiple scratches. It was not specified that the item would be used. It was not what I expected. I will wait for company's response.

On 8/8/2010, I purchased a universal remote and paid with PayPal. After the automatic email, they immediately sent the order number. I did not hear from them. 10 days later, I started to email them to ask them what's going on and no response. I emailed several times with no response. Very aggravating, no customer service at all. Now, I need to go to PayPal and file a complaint to get my money back. I'll never deal with them again!

I ordered an Aliph Jawbone 2 bluetooth headset from them. What they shipped was a non-functional unit with the accessories missing (none of the additional earbuds or earloops normally shipped with the product required to assure a proper fit).

After several emails, I went through the PayPal resolution center (totally useless other than getting them to respond, as PayPal only guarantees that you receive something. An old shoe would satisfy their agreement) and got a response telling me to email support (again). Two emails later, they responded and basically told me to get lost - I wasn't getting anything from them.

I purchased 4 Plantronics MX150 Flexible Boom Noise. I'm canceling headsets from 1saleaday.com. Units that they sent were labeled Verison or some other cryptic logo. Not one of the four headsets functioned properly. Some have bad sound, some have non functional microphone. Basically bait and switch for defective junk products. There is no way to talk to a real person at this company. Steer clear.

The iPod/iPhone speakers I ordered on this website never came. My credit card was charged in full. Despite numerous attempt to contact 1saleaday.com, I never received any replies. Now, I have no choice but to report them to my credit card company. After reading other people's experiences, I'm concerned that they will use my credit card information for unauthorized transfers. I will never order from 1salesaday again and I will strongly discourage anyone else from using this website.

On 4/8/10, I placed an order for 4 flashlights. 3 weeks later, I emailed the company as I had not received my merchandise. I received an email from their "Customer Service" department stating the items had shipped and I should receive them within 5-7 days. On 5/10/10, I still had not received my order and I contacted the merchant again along with BBB and my credit card company. Once again, they say the items have been shipped. I finally received the order on 5/15 almost 6 weeks after placing the order. In checking the priority shipping label on USPS website, the items were not shipped until 5/13. I will never place an order with this company again. It's cheap, and not as in inexpensive, and poor customer service. The company immediately charged my credit card when I placed this order but took almost 6 weeks to fulfill it and only did so after I contacted BBB.

March 2010, I ordered what was suppose to be a Toshiba portable hard drive, will it didn't work. I contacted 1 Sale A Day by email, they don't have a phone number, they have personal cell phones. They told me I had to get replacement from Toshiba. After approximately 20 calls and emails to Toshiba and sending in picture of part and box, model number and s/n it was determined to be a counterfeit item. 1 Sale A Day stopped all communications with me. I contacted the BBB and my bank. After a lot of work, I finally got the money put back on my master card. I had to pay out of my pocket to ship the part back to them. If something is to good to be true it is. Beware of 1 Sale A Day.

I have purchased from this website 5 or 6 times. Everything has been exactly as described and in good condition. My orders are usually delivered within 10 days to 2 weeks. Most of what they sell appears to be one or two generations older than the latest products, but brand new. Some items are advertised as refurbished, but I have not purchased them. Although, there are several complaints on this website, I thought readers should know that at least for me, the site has been reputable. I have not ever had to call them, so I can't vouch for their service after the sale.

I ordered a touch-free, cordless can opener. When it arrived it was broken. My husband took it apart and found broken wires. He was able to fix it, but I will never order from them again. They may have great prices but their products are junk.

I ordered a USB wireless network adapter for a coworker who does not have a credit card. The item arrived and appeared to be used, but worse than that it did not work. We even had our company's IT manager test it out but it still did not work. I emailed 1 Sale a Day's customer service department and never received a response. After all this, I looked up 1 Sale a Day on the Better Business Bureau's website and saw that they have a C+ rating. Regardless of the savings, my coworker cannot afford to buy from a traditional retailer and after two months has yet to purchase a similar item elsewhere.

I have ordered lots of items from 1saleaday.com, and I've always been pleased with my purchases. I think everyone should understand what they are dealing with in these true daily deal sales sites. This web site does not inventory products. This is not a typical business. If you want a typical purchasing experience, go to a typical web store, and pay typical retail prices.

1saleaday.com works out a deal with a vendor, puts the sale up for 24 hours, and at the close of the sale THEN they place the purchase order for exactly how many products they sold. This allows them to sell products very cheap, because they don't have to inventory what they offer. The trade offs are: 1.You won't receive your products quickly. It has to be shipped to them before they can package it and ship it to you. Expect it to take between 1 and 3 weeks to get your product. 2. The web opperators at 1saleaday.com never actually see the product they are going to sell to you until a few days AFTER they sell it to you! That means, if their vendor screws them over, you may not get exactly what was shown on the site. I work in the .com industry (not for one of these sites) and i think this sales model is an excellent use of technology and communication to make sales and move products far below the average retail prices.

However, you must always remember that in choosing to take advantage of these drastic discounts, you incure a good deal of risk. Don't expect the same kind of service and security you get when shopping full price retail sites. Certainly, based on the other reviews on this site, it seems that 1saleaday.com could do a better job with customer service. But even after hearing these negative stories, i will continue to shop with them, realizing that I am running a risk, but accepting the risk in light of those amazing prices!

Most complaint is lack of response to the customer

i ordered (3)three Apple iphone chargers about a month ago now with the total price of about $30. I still haven't got a response back to my email or my product. What should I do now? I want my money back

I bought a knock off. And payed $65 bucks for it. I could probably pick this up in China town for $15.00

"Dear David,

Your watches should be shipped out this week.

An email containing the tracking number will be sent out once the watches were shipped."

It is a new week and still have not received anything and my last 2 emails have received no response.

I placed an order with this company on their website 1saleaday.com for the purchase of an unlocked Tmobile Sidekick ID cell phone. I never received a tracking number for my order until after I actually received my order at my door step. I followed the instructions on how to operate the phone, I plugged the phone up to charge and everything was fine.

About 30 minutes later the phone shut off and would not turn back on because it would not charge. The light that indicates the phone is charging wouldn't light up after I tried different outlets and unplugging the charger. I believe either the charger, battery, or the phone is defective. I've emailed 1saleaday twice about the situation with no response back.

I ended up having to replace my sim card with a new one because after putting it in the unlocked phone my original phone wouldn't recognize it, I feel that I've wasted $64.98 on a phone that I can't use or get replaced because the company wont answer any of my emails. I want a full refund or a replacement phone this is really an inconvenience, I'll never buy from 1saleaday again.

I had filed with ConsumerAffairs last week after the above company said they could not cancel my order, an EchoTrend battery charger+4 NIMH batteries. I sent them a sharp email demanding to know why the order could not have been canceled. Surprisingly, I received an email with an offer allowing me to keep the product at no cost.

I ordered a 3 Pack Plantronics MX150 Flexible Boom Noise-Canceling Headsets. What I got wasn't Plantronics, but what I got were Verizon Wireless branded headsets.

Anyone considering doing business with with this company should do a Google search and see for yourself the complaints concerning 1saleaday.com ripping people off with fakes, non functioning products and non delivery issues.

Their 800# is out of order, which is the same 800# that shows on my bank statement. US Bank dispute department confirmed the same 800# they had on file. I filed a dispute with the bank and they began an investigation. I was issued a temporary charge back and three days later they made it permanent. I guess they couldn't get hold of them either.

I am currently working to keep this company off the websites that list their daily deals. So far they have been suspended from Dealnews.com (which purged their listings of past deals as well), possibly others, but I am just getting started.

I purchased a battery charger & w/i a few hours canceled. The following day, they sent me an email asking for the order # to cancel. I did so immediately The next day they said it was not possible to cancel.

I ordered an Invicta watch, and a box showed up via postal service about 1 week later. Imagine my surprise when I opened the box and discovered it was empty. Attempts to reconcile this bizarre happenstance have been unproductive.

Bought several items from this company including 2 TomTom GPS units. Products received on time. Great company!

I ordered 2 Pedegg from this website which they advertise "FREE" + Shipping. I was surprised as Pedegg sales for almost $10 outside. But somehow I ordered 2. When I received them, I found that they are FAKE. The packaging is exactly same as original Pedegg but some images on packaging are missing. I opened them and found that they were of very poor quality and cheaply built.

When I contacted 1saleaday.com about fake product, they told me that they would refund me whatever amount I paid for them....that is $0.00. I have to ship them back at my own expenses. So I loose $10 which I paid for shipping and $5 for return shipping. That doesn't make sense. So I am stuck with those FAKE pedeggs. 1saleaday.com are RIP OFF. Stay away.

In October, I purchased two MP3 players - took awhile to receive them. On arrival, one of the charger adapters would not work, and the battery in the other one would only charge about half. Requested via email a return and received a RMA - sent them out the next day. The box came back as undeliverable after almost two months. Another email asking what happened and was told ??? and to go ahead and send them again. This time it was received and I watched my credit card statement to see when it would be credited. After two months I contacted them again and was told that it was too late to issue me a credit and I'd have to take a purchase credit with them. NOT happy about that and probably just lost $80, as I'm not seeing anything I'm interested in come up. I will try to use that credit if something does, and post here the results.

i bought a gps unit. i was shipped a few days later and i still never recived it. it has been over 3 weeks now. they do not respond to any of my emails.

I purchased a Magellan Maestro 3200 GPS for $60 from this company. It was supposed to be new in box with a warranty. Instead, i received an open, CHINESE version of this GPA--the 3200C. This model is illegal in the states and cannot be registered. Maps cannot be updated through Magellan and they will not honor a warranty since these serial numbers are only valid in China. When I called Magellan, they said this was illegally sold and I must return it to the store for a refund.

I purchased a Gps from this site www.1saleaday.com on the 17th of march 2009.. The website claims that the items will be shipped the next day. The tracking number says the item is shipped. After calling usps they tell me that the item is shipped as a parcel package. As for the free items the amount for shipping $5.95 is like 10 x the amount that the company actually pays for shipping. Today is April 5th 2009 and I still don't have it!!! This is ridiculous Here is what I bought: description qty price subtotal Omnitech 4.3 Widescreen Portable GPS Touch Screen with Text to Speech - NEW 1 $59.99 $59.99 subtotal: $59.99 shipping: $5.99 tax: $0.00 total: $65.98

$65.98 and lot's of wasted time trying to contact 1saleaday's customer support

I ordered 2 cell phones from this company. They said the phones would ship the next day. After several unanswered e-mails, I finally heard from them that the order was shipping. It arrived 3 weeks later, and the package had totally different (and inferior) cell phones. They said I had to ship them back to get a refund, and now they are refusing to pay my return shipping costs AFTER THEY SENT THE WRONG ITEM! Do NOT do business with this company. If you do, you will regret it!

Out the return shipping cost, waited for 3 weeks for a product I could have bought elsewhere. Is there no legal recourse for a company that rips people off?

Nov 25, 2008 - Ordered an mp3 player for a total of $44.98. Nov 28, 2008 - I received a message that the player was shipped and a tracking number was provided. Dec 10, 2008 - Tracking website still said that it hadn't been picked up for shipment. Dec 11, 2008 - I was told that it would be another 2 weeks because it was coming from overseas. Dec 22, 2008 - Item was received too late to go into a package which was sent to Cleveland, OH containing Christmas gifts. The packaging was so poor, the mp3 player box was cracked when it arrived.

The item was junk, had been misrepresented, and didn't work like it was supposed to. Additionally, it would freeze up. I requested an RMA #. Jan 8, 2009 - Second request for an RMA #. Jan 9, 2009 - I was told If you would like to go ahead and send it back, we can issue you a full refund, so I sent it back to the address provided. Feb 10, 2009 - Still no refund, so I inquired about it. Feb 11, 2009 - I was told You will be refunded shortly. Feb 18, 2008 - Still no refund. At this point, even if I received a refund I would never purchase another item from them. All of this is supported by email correspondence.

First let me say that is one of many websites that sells one item per day at a heavily discounted price. There are others like it that are smooth sailing and have great customer support, however this site has none. Each item has a retail price which is astronomically high which I feel is very misleading to consumers.

I first ordered 6 camera tripods for $12. I received a USPS tracking number a few days later, however it was not mine (the destination was to another city.) Their customer support via e-mail did not reply to my e-mail. Twenty Three days later I receive a package from 1saleaday which contains 5 tripods with a different tracking number listed on the box. The company did not reply to my request for reimbursement or ship the extra product i asked for.

I ordered two web cams on the 22nd of january, on the 28th my cc was billed twice for differend amounts each time. the order for both web cams were placed together so there shouldn't have been a double bill. I still have not received my order and the tracking number they provided was bogus. not valid with usps, ups, dhl, fedex. nada. they ran with my money. good part is i have disputed the order with my cc company and they are investigating. the 800 number for 1saleaday is disconnected. its nice that the website still accepts orders but noone to fulfill them. stellar business plan.

i'm out the time, money, and effort to conduct good business

Over New Years weekend someone had apparently obtained both my bank and paypal info, or so it seemed at the time. Now I'm beginning to wonder. I had made a purchase at 1saleaday.com, but there were thre holds put on my bank acount the day before I made my first purchase. There were, in the same time span, several fraudulent purchases made with my paypal account. I had sent my laptop in for service, so I assumed that someone in the service center had gotten the info from my hard drive as well as checking my browsing history so that I would assume that the charges were mine and ordered some merchandise.

There were three holds by 1saleaday of $50 each put on my bank account for 01/01/2009. I made my first actual purchase at that site on 01/02/2009 but had browsed it prior to that. There were other charges made to both my paypal account and my bank account. All of that was turned over to my local police and I thought this had been taken care of after sorting it out and ordering a new paypal debit card as well as stopping the charges to my bank account.

A few days ago I made another purchase at 1saleaday. I got the merchandise yesterday. It not only was not as described, it had been opened so it could not be put on Ebay or some other site and sold to recover my money. I had emailed the site, and they simply said to return it but made no offer to reimburse postage. My sister had made the same purchase from them got the same opened merchandise thayt I did, and was told the same thing with no offer of postage reimbursement. At 7:15 p.m. EST this evening I was notified by paypal that 1saleaday had entered yet another charge for the same amount on my paypal account.

Because I did not have sufficient funds in my paypal account for the second charge, paypal has requested a transfer from my bank account. I am disabled and in a power wheelchair and live on a very limited fixed income. The second charge will put my bank account into overdraft and cost me an additional $33.

I ordered a free item. A memory card for just the price of shipping. They charged my credit card twice and didn't respond when I complained through their website email. Never again!

Out $10 of hard-earned money.

Like Richard from White Stone, VA, I too ordered the MP3 players on November 25. I also received notice that they shipped, along with a tracking number for USPS. Christmas has come and gone, and still no players. I did get a response from 1saleaday that the 1st shipment was lost, and they were reshipped with the same tracking number. The last movement showed that they were in Brentwood, NY on December 23. Nothing since then.

On Nov. 25 I ordered a couple of MP3 players from 1saleaday. On the 28th I received an e-mail indicating that my order had been shipped amd including a USPS tracking number. So far so good. But about 10 days later, when I hadn't received my order, I checked the tracking number and found the U.S. Postal Service was electronically notified by the shipper on November 28, 2008 to expect package for mailing. This does not indicate receipt by the USPS or the actual mailing date.

So it hadn't actually been shipped, and there has been no change since at the USPS tracking site. Several e-mail messages have gone unanswered, and Googling 1saleaday turns up numerous complaints about extraordinarily slow to no shipping, unanswered customer service requests, and shoddy products. Caveat emptor.

As of this writing, I've not received any response from 1saleaday and am prepared to get Visa involved, meanwhile I have ordered two more MP3 players from a reliable Internet source so my grandkids will have their Christmas gifts. So I've saved nothing and may end up with a $90 loss.