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Provida Life SciencesPO 4564, Pacoima, CA 91333-4564 |
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Leigh of Lafayette, LA November 4, 2009 I ordered the six week body makeover from the television in a weak moment while vacationing in Florida. At that time I PAID IN FULL the price it was being sold for on television. I recieved my order promptly and was charged from my checking account. About three months later I was sent a bill stating that I still owed sixty dollars because I had opted for the monthly payment plan. Totally false. I had the charge right in front of me, yet they were insisting that I owed this money still and had also been drafting it from my account on a monthly basis. Then they send some diet pills a few weeks later that I didn't buy or subscribe to, which was also billed to me. The purpose of this letter is to make other persons aware that this is an experience that I have had and apparently other have had also. I would hope that this could go as some sort of written documentation and would come in handy at some point. I would like to see everyone's monies reimbursed and this company be closed and those involved in illegal activities be dealt with accordingly. Winsome of El Dorado Hills, CA July 1, 2009 I did not submit the order on line. I decided before going through with the order that I would read the product reviews. After reading the reviews I decided not to order the product. A few hours later a received a phone call saying that it looked like I had wanted to order the product but did not. I told the woman that I had read the reviews and decided not to order. She then offered me the product for a reduced price, less than 100.00. I told her I still did not want the product (Six Week Body Make Over). A few days later I received the product. I was going to ship it back but after a couple of weeks I decided that for the price I would go ahead and keep it. Unfortunately, I keep being billed for it and it is now over 200.00 more than the original price it was offered. They tell me they do not make phone calls to get customers to buy the product, but they did. And, I was offered the product for less than 100.00. Janet of Montague, MI November 26, 2008 Janet of Montague MI (11/26/08) He informs me that I can send them back less shipping and handling of 7.99 and that he would try and stop the order that is going out, but he may not be able to and I can return them also under the same condition (less the 7.99 shipping and handling). I told him because I did not and sould not have ordered the pills I want my shipping and handling back also. Surgio tells me that I will not ever be refunded this money. I demand to speak to someone higher up in the company and he tells me that he is it and I can not speak to anyone further and if I do not understand that I am not going to get my shipping and handling money back, he will just end the call. I did not order the pills and yet they were still shipped to me. And now I am out 15.98 because Provida decided that I should have their pills anyway. This is a shady practice if you ask me. I had seen other complaints about this prior to ordering the 6 week body make over, but thought that I would be okay because I would not order the pills. It turns out I was wrong. Janet of Denver, CO November 19, 2008 Janet of Denver CO (11/19/08) Tricia of Barberton, OH October 24, 2008 I order the six week body makeover from this company. After receiving it and reading all the material I decided this plan was not for me. I called customer service to request a return authorization(unfortunately I no longer have that authorization number - an error on my part I know. I was also told I could mail the product back via USPS. Now Provida is claiming to never have told me that and that they never received the return. I have several email correspondences with their customer service dep't. The last of which is dated 9-18-08 and said for me to check the status of my refund at a later date. October 23, 2008 I received a call from Allied Collections who told me my account with Provida had been forwarded to them. I explained the entire situation to Allied and was told I had to take this up with Provida. So, I called Jay at Provida and explained again and he said I had to take it up with Allied! I was flabbergasted! When I stressed that Allied told me they could not help me he just kept saying "in regards to that you have to call Allied". Now I'm stuck between these two fraudulent companies. I did file a report with the California Better Business Bureau. I have yet to hear from them, but was told I should receive information within a week. I truly hope so. I also hope my store, and the many others on this site will deter anyone else from dealing with this company. My credit rating will be affected since they sent me to a collection agency and I simply cannot afford that at this time. Janice of Huntington Station, NY October 3, 2008 Janice of Huntington Station NY (10/03/08) Brenda of Hayes, VA June 27, 2008 Advertisement
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