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LA Weight Loss Center |
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getting your money back if you decide to quit the program, as many LA Weight Loss clients have found out.
If you have any existing health problems -- diabetes, high blood pressure, depression -- or if you're taking prescription medications, it's very important to check with your doctor before starting any new diet. Also, it's important to realize that getting out of the program can be difficult, not to mention expensive. Josie of Clinton, UT October 6, 2009 Will I paid my membership 2006 had to have surgruy they they told me that I shouldn't start the program until I heal but every time I went in I ask to get my refund back and they would keep tell me to come back when I am felling beter I have paid for there bar's and drink infull but when I ask them if I can take them they told me to picke them up next time I come in since then I have had three surgerys three brothers pass away and most recent my husband has passed away so I will never get better all I want is my money back and the money they stil owe me they tell me that I should waite until I'am emotional ok will guess what that will never happen so if some can help me get my money back I would appaceate it I feel that they took advage of me because I had just had all my surgurys and the loss of my family members and my Husband Jamie of Maple Grove, MN September 30, 2009 I signed a contract and paid for it in full. Including as much time as I needed to lose 40 pounds and a maintenance plan. I also purchased 100 worth of the LA Lites bars that we were supposed to buy, but never got them because the store closed. I paid 500 for my weight loss plan and was only on it for 3 months before they closed and left no forwarding information. I am out a lot of money and would like to try to get some of it back. ReNee of Littleton, CO September 2, 2009 I became a member of L A Weight Loss and had to put my program on hold. I went back to pick up protein bars and protein shakes that I had prepaid, and they were closed. I called other centers in the Denver area and they too were closed. No letter, no phone call, nothing - to let the patients know of the scam they were running. This was an expensive program and I didn't see great results and I didn't have faith in the help - I don't think any of them were trained professional nutritionists or Doctors. Nothing but people hired off the street. I felt they just wanted to push their weight loss products to make the money. What happens to all the clients who paid big bucks for a service and product that they never received? It isn't fair for the public to be taken advantage of in this way. Not from L A Weight Loss or any other company. The State of Colorado should file a class action law suit against this company to get innocent,hard working peoples money back, just like the State of Washington. Debbie of Clifton Park, NY July 11, 2009 I paid for the services of the above named company and they have since gone out of business. I paid in advance for their protein bars (used for weight loss and maintenance)picking them up as needed. Now that they have closed, I cannot collect the 25 - 30 boxes I did not pick-up. I found that the company is selling them on line. Rachel of Muskego, WI May 28, 2009 I joined this program in 2008-paid almost 1500. I became ill with gastrointestial problems and had to quit. I did not receive a refund. They still owe me maintenance and a refund on the bars. I'm still having gastrointestial problems from this diet. Monique of Lakeville, MN May 19, 2009 Per the contract that I signed when I joined LA Weight Loss, I should receive 1/4 of my initial payment back after completing various stages of their program and maintaining within 5 lbs of my goal weight. I have completed all requirements on my end of the contract, including weekly "weight ins" at my local center. However, my local center has closed and I have been forced to move to weeky contact via e-mail, which I have still upheld. I should have received my 1 year rebate over 4months ago!! I continue to be ignored by representatives of the company despite my continuous requests and inquiries. There is no reason that this company should not be sued for what they are doing to consumers! Heather of Dallas, OR May 14, 2009 I wish I would have read or known about this crooked company before I joined the center. I spent several hundred dollars joining the weight loss plan with the goal of losing 25 lbs. And was promised one year of services. I was suckered into buying several hundred dollars of bars and was told that I had to pick them up at the center or I would have to pay additional shipping cost as no refunds were being granted. I have a pantry full of bars to this day. I have tried to call the customer service numbers (1-800331-4035 & 1-877-524-3571) several times and am not even able to leave a message. The e-mails I have sent are not being returned either. I just want the amount I spent on services refunded to me. At least pro rated for the amount I did not use. I just want to hear back from somebody somewhere. I have exhausted all other resources trying to get in touch with this darn company. Karla of Escondido, CA May 8, 2009 I signed a contract July 24, 2007 with LA Weight Loss in Escondido, CA. I was told that they were a franchise owned by a physician and they would always be there every step of the way. The inital contract was for 15 weeks of loss, 6 weeks of stabilization and 52 weeks of maintenance. I paid 839.35. I was told that I could always amend the contract to purchase more weight loss weeks (which I did) and that there would be rebates for keeping the weight off once I met my goal weight. Once would be paid out 164.85 at 6 months of maintenance and the other (same amount)at 12 months as long as I remained within 5 lbs. either way up/down of my goal. About 2 weeks into my maintenance time I was told Escondido's office was closing and I would have to go to Oceanside or San Diego. Within a very short time I was told ALL centers were closing and that I should quickly get my prepaid products to make sure I had them and was offered to go on the LA On the Go plan which offered a weekly call from a counselor for weigh ins etc. I chose this option and waited for the call I was supposed to get by the end of the next week. The call never came. I tried calling NUMEROUS times and was told to wait and someone would call me (usually very rudely). I finally got to someone named Brittany who said she would be my counselor but she had to finish a call and would call me back within 10 mins. I didn't receive a call. I called again and was told she was at lunch and would call me. No call. This continued for several weeks until I FINALLY got Brittany again and told her what had happened. She said she didn't have my phone number but we started the weekly calls. She has been wonderful to work with - very supportive and helpful. Always calls on time and lets me know when she is taking a day off and won't be calling. This has happened several times. Generally for holidays - however one week she didn't call so I called the phone in number. It was disconnected. She called the next week and explained that she worked out of her home and gave me the number. Things have been going along fine. I passed my 6 month mark and she supposedly put in the request for my first rebate which she says takes up to 90 days to process. Two weeks ago I told her that I would be out of town for one call. She marked it on her calendar and said she would follow up the next week. I didn't receive a call. She doesn't respond to emails. So this week I waited. When 10 am - my call time passed I called her number. It rang many times and I finally got a computerized message that no one was available and to call back. I tried from another phone to see if maybe caller ID would make her answer. Same thing. I have been trying to call the 800 number for the head office for over an hour this morning and get nothing but a busy signal. I will keep trying but I am very upset and disillusioned. I have kept up all of the parts on my end of the contract and they are just hanging me out to dry without even letting me know. I would definitely be part of a lawsuit. It is amazing I got through the program - I made MANY complaints through the weight loss part. Basically it was a train wreck and it took my sheer will to stay with it but I did it. Now I am still due weeks/months of maintenance time on my contract AND my rebates. Debra of Minot, ND April 15, 2009 Debra of Minot ND (04/15/09) Advertisement
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