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Consumer Affairs


LA Weight Loss Center


Consumer Complaints & Reviews

The dollars fall away. The pounds? Now that's another matter. There's no end of plans, programs, gurus, diets and schemes out there, all promising easy, effortless weight loss. All of them are happy to take your money. However, actually losing weight isn't as easy ... nor is getting your money back if you decide to quit the program, as many LA Weight Loss clients have found out.

If you have any existing health problems -- diabetes, high blood pressure, depression -- or if you're taking prescription medications, it's very important to check with your doctor before starting any new diet.

Also, it's important to realize that getting out of the program can be difficult, not to mention expensive.

I joined LA Weight Loss in Feb 2007. I would frequent the center located on Chicago's southside in the Chatham neighborhood. I was on the green plan. The one thing that I can say was the employees were nice. I did indeed loss weight. However, when the center went out of business, it was a total shock. Dec 2007, I went into the center on a Thursday to weigh in and what not. I was told that Saturday was their last day and that they were closing for good. I still had about 7 months left on the program and hadn't reached my goal. As a matter of fact, I wasn't even close to reaching my goal. I was told by the girls at the center to send a request to an address (it was so long ago, I don't remember) to corporate I think. I still hadn't received a dime of my money and it's going on 5 years.

I tried to call the number that they have on their current site 800-727-3042. The number doesn't even work! I loved LA Weight Loss, I thought they were an awesome program. However, they can do much better customer service wise. I wouldn't mind doing the program again. But the fact that they are shrewd in business left a bad taste in my mouth. If I was to do the program, I'd find my old books and do it alone, without throwing $63543675134 down the drain.

I bought the LA Lites in bulk and really did well with the weight loss. I didn't reach my goal but was happy and left my remaining bars at the location as they persuaded me that the bars would always be there and I would benefit as the bars would have a better shelf life.

I popped into a different location, close to my new place of work to buy some 'take off' for an upcoming event. My ole counselor was there so I asked her to check on my bar balance. She telephoned and was told they were all taken out and my supply was used. This was far from correct and I asked them to investigate.

To cut a long inquiry short, a member of the staff had transferred my bars out by using another client with the same last name. Apparently, the counselor was fired and I was told the manager of the store would contact me as I still had $400 worth of bars. The manager never called so I went to the store and it has completely closed down. I called my original counselor at the other location and she has now left. What do I do now?!

I joined LA Weight Loss in October 2011. Within 2 weeks of joining, my financial situation changed, therefore, I deferred my monthly charges for LA Lites, vitamins & take off juice. I had already prepaid $520 for 12 months of weigh-ins and counseling. The center informed me that if I wasn't buying the bars & supplements, I was not allowed to utilize the center for what I had already paid for. This was not addressed in the consultation, nor is it written in any of the original paperwork reviewed with me at any time during the consult. I was told I would only be able to defer two months of payments for the supplement and the center would be in contact with me prior to billing my credit card again. This has not happened.

My program was on hold due to to my mother being ill, & having to help care for her out of town. My husband would go in, and pick up boxes of bars for me. Then one day, he went to pick some up & the office, had closed and reopened to a Medifast clinic with all the same workers. No notice, no nothing. He was given a number to call regarding the boxes of bars still owed to me. In total, I am owed 67 boxes of bars, at $23 per box ($1,541.00). I've called the number and spoken with a receptionist numerous times. I am always being promised a call back, but never received one. My local office (now Medifast) states that they are completely out of the equation, and that I am at the mercy of whomever took over the files. Any help anyone can give me would be greatly appreciated.

I signed up with LA Weight Loss and got sick immediately afterward with a long term condition with my thyroid. I had to have surgery. They told me they would put me on hold. I paid lots of money and a huge bulk for it. I had to have my thyroid removed and it caused various problems. They also couldn't control other issues, so the doctor disabled me. I gathered all my information to take to them and they had shut down. I called, they told me to fax it to them and I did at least ten times. They said they only see that I had signed up for short amount and small bars, so I sent them receipt and then more faxes. Then they said it had been too long by then. I couldn't get my money back. I had been sick from day one. They had put me on hold and closed down within a couple of months. What can I do about it? I have all the necessary documents I need.

I joined LA Weight Loss in the late summer of 2010. My loss was slow; I lost 20 lbs over more than a year. I was switched around on the foods and advice all the time, with the lady who was helping me quitting and no one telling me about it for two months. I know that it was part my responsibility, but I paid for the service of them keeping me on track. They did not.

Then, in the summer of 2011, for ten weeks, they ignored me once again, with the girl helping me quitting again. Now, they have closed down for good after I purchased more weeks, and had about five weeks left. That's 35 weeks in total that I did not get. They broke their contract by not giving me the service I paid for. I am out a lot of money that I need as I am a student without a job. And I haven't learned much and am bordering on an eating disorder because of them.

They have closed doors. I lost on weeks and lots of products, I would like my products or my money back. I feel like this is poor business practice and is stealing.

I received a brochure from LA Weight Loss to receive half off of the program. I thought something was suspicious because I had thought this company went out of business several years ago!

Yes, at first in 2004, I went on this diet and it was totally legit and worked wonderfully. I'm glad that I came on here and read these complaints. Now I know for sure that the brochure is a scam!

Stay away from LA Weight Loss. They have closed the company for good!

I have been trying to reconcile with this company for years now. I began the program in Sept. 2001 and lost tons of weight on program. Then I stopped going (banked my LA Lites), gained the weight back, so I signed up again for more weeks. I even bought more LA Lites (which you never get to take with you because they advise you to keep them there in the center where they will have a longer shelf life). In fact, they wouldn't give me more than a few boxes at a week. And since the bars are quite expensive, any fool would jump at the chance to buy in bulk and save money, which I did!

When I stopped going, I had about 16 boxes of Lites in my account. When I tried to go back, I learned that they had closed the center. I was never notified of their closing nor was I given the option to reconcile with them and come and collect my product. And when I tried to contact someone, all I got was a run around and was told that they don't have any record of the purchases. I don't expect to ever get satisfaction after reading all the complaints listed. But really, the company is a thief and pirate!!! And what totally stymies me is why anyone would want to use their name and sell their product, which is evident by the advertisement I received in the mail two days ago. Funny how that works--they have record of my name and address, but not my purchase records. What losers!!!

Well I started the program with the reassurance that I would lose all what I wanted no matter how long it took. So I went to the center 3 times a week and I stayed for the whole thing some would weigh and leave not me. I was determined to lose all the fat I had accumulated over the years. Before I shelled out over almost 1000 dollars, the first thing I ask is this company stable and going to be around because I'm poor but I will join if you promise me that this company is here. She said this company is here to stay for years. So I joined loved the meeting and talking with the support people.

Then I noticed that they wanted me to buy the food, so I did and the food wasn't very good but I stuck with it and it was that much more money I sunk into this program. I bought the snacks at almost 2.00 for a bag weighing less than 2 ounces but I did. Then they insisted I buy those bottles of juice one case about 200.00 dollars so I did and the bars 6 or 8 for not quite 15.00 dollars.

Anyway I start losing everything going great and they drop the bomb on us we're closing in one week! I mean can you believe it I had already had paid for the bars so I had to take 19 boxes of bars home and they were expired and I tried to take them back and they said no. the juice was expired so I have 10 bottles of juice that you can't drink. What I want is for someone tell how I can get my money back! I tried the phone calling but that doesn't work with me I need that one on one, that going to the center and discussing this and that! I loved doing that! I want my money back I spent almost 1600 hundred to 2000 thousand dollars that they lined their pockets with. If a lawyer wants to contact me I left my number, and I do have an answering machine if I'm not home.

In 2009, I paid for additional product but was told to get "o.k." in writing from my physician as I had recently been diagnosed with diabetes. To get the special price, I had to pay that day and pick up the product upon physician's approval. In the meantime, I had requested numerous times to get my paid-in-advance nutrition bars in bulk. It's always the same story that they don't have them in bulk but will call me when they get in. I never heard a word.

The counselors never followed through with my request to assist me in my 'diary' entries for the meals prepared from Weight Watcher's cookbook. Each time, they said that they would have to contact the main office and would provide information to me for future entries. There was no follow-up on their part! Being frustrated, I didn't go back for several months. The day that I finally went back, the doors were closed. I called their phone listing which, by now, is on my speed dial due to the number of calls I had made. The recording stated the new number for Knoxville (Turkey Creek) location.

I contacted Knoxville location at Turkey Creek by phone shortly after relocation. The representative stated that there is no record of my membership. I contacted Knoxville location again to see if anyone had located my information. I got no results. I contacted Knoxville location a year later (2 times), and still, no record. This time, they told me that it had been too long since I paid for the products for a refund. I told them that at this point, I am not asking for a refund. I just want products that I paid over $1,000 for consumption. Since there was no record, I was told that they would call me a.s.a.p. after checking elsewhere for verification of my membership. Just as before, I got no call!

I did retain my original contract but it did not have a contract number printed on the paperwork. It figures! Unfortunately, I cannot find anything with a contract number. So, the bottom line is this company is not trustworthy!! I went from the 1st location being a 15 minute drive, to the 2nd location, a 30 minute drive, to 3rd location, a40 minute drive (1-way, so double time for round trip).

Practically each month, there would be a change of personnel and they would always be suggesting that you pay-in-advance for special deals to save money. Like a fool, I would consent and hand over my credit card. Never will they return calls or do follow-up on the items requested or pertaining to questions. The original Alcoa location, I never had a complaint about. The rest? Not worth the gas money and time involved, and they have incompetent employees. I sure wish I had done my homework in advance. To find so many complaints lodged against L.A. Weight Loss Centers, I never would have joined! I beg of anyone who would be able to help me obtain my products.

I was on the program and LA closed the office, I was told I could receive my prepaid product by mail at no charge to me. A few weeks before they closed, they had a special for $99 you could extend your service for a year. I believe this was the last effort on their part to fill their wallets before closing. I contacted the Attorney General in MN and requested help after detailed communications with them. They also just started ignoring my letters to them. Should this not have been a class action law suit? I was working on this issue before LA closed their offices.

I paid for a yearly program for the protein bars which cost me $1,000. I was in the program for only 2 months and LA Weight loss moved out and Pure Weight loss took over than they left soon after LA Weight pulled out. I did not know where to get my refund of $800.00. Just recently, I received a card in the mail stating that they are a new company and that the program is now on the internet, where you purchase your food and it is delivered to your door. Once I read the complaints, I realized it was just another scam. How do I get my money back? I loss $800.00.

Now, I for one did lose weight on the diet and was doing my maintenance. I paid for my bars and the place closed down. I thought I could go to the other close by me but they were also closed down. So about three years later, I run across complaints on L.A. Weightloss Clinic. I really don't remember how much they owe but of course, I bought in bulk too. It's too bad that I only have the first years books on my menu and the very first receipt! That's all I have to even be able to say I've been there and done that.

LA weight Loss close its office in Shreveport and promised that the bars that was owed to me will be mailed to me on request. I have yet to receive any of them, no one called back at the number that was given to me and the LA to Your Door is given me the line, "We are not the same company." Also, I am still paying on my Care Credit card and I am not using nor do I have all of my products. I need my money back or my bars.

I purchased the weight loss program and was doing very well. I continued the program for over a year but when I needed products, I was unable to buy them. The company wanted me to restart the full price and would not recognize me as a client. I then realized they moved buildings and then a few months after that, went out of business. They were unable to contact at all. I tried the Internet for a center close by but there wasn't one.

A phone representative told me that the company was not doing centers anymore and was deleting the products over the Internet and closing all centers nationwide. I asked if I could get some products but they said that we can mail them to you but we don't know how long we can do that due to deleting of products. I was told that if I needed anything next time, I may have to call and get items from another state out west. I was disappointed on the company and the change in the center. Every time I went in to weigh, there was another representative who was new and telling me different things about the diet, medicines and my blood pressure. I asked questions about this each time, and each time, I got brushed aside and moved along.

I paid $299.00 for their weight loss program, which included the costs of 20 boxes of bars. I was just trying to find a way to get the bars that I paid for. I contacted the new LA Weight Loss company (LA to your door), which is run through the internet only - no stores. Their response was simply sorry, that they're the new company; our problem is with the old company and they are no longer in business. What a crock! I'd like to know the names of the top executives of the old and new companies, and if they are different, the sources of income for the old set of executives.

I joined LA Weightloss in Bloomingdale IL. When you join, along with all of the other money pits, they talk you in to buying bars in bulk, which add up to $600. It is explained that if you buy in bulk, you save hundreds of dollars vs. buying by the box. When I was relocating to WI, I advised the IL center that I did not wish to have the bulk bars because from joining on, the center kept the inventory and we picked up as needed. They assured me that I could pick up without fail in the Brookfield Center and that they would house the bars and I would not have to.

Well that did not happen. I paid for the bars in IL, went to the new center and was transferred from IL to WI. The center in WI said they could not let me have bars because I had to get them from the center in IL. Cases of bars showed up at my home with no place to be stored. Then, every time I looked at the bars, it made me ill. They expired sitting in the pantry. I bought new ones at the WI center for $600 because we had no intentions of moving. To make a long story short, every time I requested bars they didn't have the ones I liked. It was later made public that they were going out of business in centers and going to be a phone only center.

The center closed and I was still owed and am still owed years later, $600.00 worth of bars. It was explained as the centers were closing that now instead of showing up at a center at the customer's convenience that they would call us at a certain time each week. If we missed the call, too bad, they would speak with us the next week at our slotted time. The consultant which was very non customer, stated that if I wasn't home again, they would have to give my timeto someone else. Also, if I got the bars, I now had to pay shipping in addition the the $600 that I had already paid.

I went back and forth via the phone so many times trying to get them to refund my money because I was not going to pay shipping and I was not going to sit by the phone at a certain time if they should happen to call on time, which sometimes was not the case. The consultant acted like she was going to get the bars sent and then she came to the conclusion that they had decided as a company that they would not honor my sales commitment because they were Corporate and I had been dealing with a franchise. They stated that I could push back on the Charge Card Company that I had used when making the purchase. I was not able to retrieve my money from either avenue.

I approach LA Weight Loss to start the program in August 2008. I joined on August 6, 2008 with a 52 week program.

I was contacted in Decmber that the branch was closing and to come in for some paperwork. I arrived, they provided me with the bars that I had purchased and advised me since the refund was over their minimum, a cheque would be sent to me. The refund that I am still waiting is for $465.46. I have been trying to contact them, I have left messages after messages, left the information for them to contact me on their website but I have never heard from them again.

i was in the program with la weight loss them but one day they went out of businness they never paid me a refund of $300.00 dls at the beggining a counseler was helping me by phone but after that she said they were not going to call me for my program i want to know what happen to my refund.

I signed up May 1st, 2008 for this program. I paid out $353 and some change. Then, I had to buy the start-up package which was another $100! I had to buy bars on a regular basis. I had received a job offer in Chicago, IL in September of 2008. I advised them I would be moving and asked if there was a center for me in Chicago. I was told yes, that Chicago had plenty of centers. I was told this by Jean, the store manager herself!

The week I was moving, I went to do my last weigh in at the Coon Rapids store and was told that every center in Chicago had been closed down and that Jean was unable to transfer any of my information. But eureka, there is an online program for me! I didn't want that but felt my back was up against the wall now. So I signed up for it.

When I moved to Chicago, I gave myself a week to get settled and attempted to contact Jean. No answer! No answer at the store and no answer via email. That Coon Rapid store had closed down too. She could have told me and gave me options. I called around and sent emails after emails. Here it was, February 2009 and I made contact with a Jennifer ** via email. She guaranteed me a refund. I received a refund and it was for $4. What a slap in the face. My program was supposed to be a year and an additional year of stabilization. I receive five months of service. This is not right.

I signed up with LA Weight Loss Center and was fairly successful. I was able to put my account on hold for four weeks due to a family issue. When I returned, they talked to me into "buying more weeks". Since it would now take longer and by doing so, would still be eligible for the rebate. I also prepaid for more products to get me through the rest of the weight loss and maintenance - they had a terrific deal, so they said. Even though I was making weekly visits, no one told me they were closing. I showed up for my weigh-in and appointment, and the doors were locked.

I have been cheated out of around $900 in prepaid products and fees. This was a very expensive program, but if it helped me lose weight, it would be worth the financial commitment.

I had to put my account with LA Weight Loss on hold due to medical reasons and a terminal family member. When I was finally able to start back, I went to pick up my bars that I had already paid for and the doors were closed. I was never contacted by phone or mail and now I cannot find anyone to help me.

I started with the LA Weight Loss Center in Lakeville, MN and when I decided to go ahead with the program, I paid for the whole program and also bought the bars in bulk because it was a better deal of course. They told me that I would have a credit and to come in and pick up the bars as needed. When I moved back to SE Minnesota, I started going to the center in Rochester, MN and had all of my records transferred there. The last time I went into the center I had at least 45 or more boxes of bars to my name.

The next time I went to pick up bars a couple of weeks later, the center was closed and you could never get a hold of anybody after that. I called the numbers on the internet and never got in touch with anyone. I finally did get a hold of a center in SD and even they gave me numbers to call and still was able to reach anyone. So I am out all of the money that I should have been refunded for the bars that I never received. Today, in this economy, no one has the extra cash flow and then when you buy into a program even they turn on you.

Will I paid my membership 2006 had to have surgruy they they told me that I shouldn't start the program until I heal but every time I went in I ask to get my refund back and they would keep tell me to come back when I am felling beter I have paid for there bar's and drink infull but when I ask them if I can take them they told me to picke them up next time I come in since then I have had three surgerys three brothers pass away and most recent my husband has passed away so I will never get better all I want is my money back and the money they stil owe me they tell me that I should waite until I'am emotional ok will guess what that will never happen so if some can help me get my money back I would appaceate it I feel that they took advage of me because I had just had all my surgurys and the loss of my family members and my Husband

I signed a contract and paid for it in full. Including as much time as I needed to lose 40 pounds and a maintenance plan. I also purchased $100 worth of the LA Lites bars that we were supposed to buy, but never got them because the store closed. I paid $500 for my weight loss plan and was only on it for 3 months before they closed and left no forwarding information. I am out a lot of money and would like to try to get some of it back.

I became a member of L A Weight Loss and had to put my program on hold.
I went back to pick up protein bars and protein shakes that I had prepaid, and they were closed. I called other centers in the Denver area and they too were closed.
No letter, no phone call, nothing - to let the patients know of the scam they were running.
This was an expensive program and I didn't see great results and I didn't have faith in the help - I don't think any of them were trained professional nutritionists or Doctors. Nothing but people hired off the street.
I felt they just wanted to push their weight loss products to make the money.

What happens to all the clients who paid big bucks for a service and product that they never received? It isn't fair for the public to be taken advantage of in this way. Not from L A Weight Loss or any other company.

The State of Colorado should file a class action law suit against this company to get innocent,hard working peoples money back, just like the State

of Washington.

I paid for the services of the above named company and they have since gone out of business. I paid in advance for their protein bars (used for weight loss and maintenance)picking them up as needed. Now that they have closed, I cannot collect the 25 - 30 boxes I did not pick-up. I found that the company is selling them on line.

I joined this program in 2008-paid almost $1500. I became ill with gastrointestial problems and had to quit. I did not receive a refund. They still owe me maintenance and a refund on the bars. I'm still having gastrointestial problems from this diet.

Per the contract that I signed when I joined LA Weight Loss, I should receive 1/4 of my initial payment back after completing various stages of their program and maintaining within 5 lbs of my goal weight. I have completed all requirements on my end of the contract, including weekly "weight ins" at my local center. However, my local center has closed and I have been forced to move to weeky contact via e-mail, which I have still upheld. I should have received my 1 year rebate over 4months ago!! I continue to be ignored by representatives of the company despite my continuous requests and inquiries. There is no reason that this company should not be sued for what they are doing to consumers!

I wish I would have read or known about this crooked company before I joined the center. I spent several hundred dollars joining the weight loss plan with the goal of losing 25 lbs. And was promised one year of services. I was suckered into buying several hundred dollars of bars and was told that I had to pick them up at the center or I would have to pay additional shipping cost as no refunds were being granted.

I have a pantry full of bars to this day. I have tried to call the customer service numbers (1-800331-4035 & 1-877-524-3571) several times and am not even able to leave a message. The e-mails I have sent are not being returned either. I just want the amount I spent on services refunded to me. At least pro rated for the amount I did not use. I just want to hear back from somebody somewhere. I have exhausted all other resources trying to get in touch with this darn company.

I signed a contract July 24, 2007 with LA Weight Loss in Escondido, CA. I was told that they were a franchise owned by a physician and they would always be there every step of the way. The inital contract was for 15 weeks of loss, 6 weeks of stabilization and 52 weeks of maintenance. I paid $839.35. I was told that I could always amend the contract to purchase more weight loss weeks (which I did) and that there would be rebates for keeping the weight off once I met my goal weight. Once would be paid out $164.85 at 6 months of maintenance and the other (same amount)at 12 months as long as I remained within 5 lbs. either way up/down of my goal.

About 2 weeks into my maintenance time I was told Escondido's office was closing and I would have to go to Oceanside or San Diego. Within a very short time I was told ALL centers were closing and that I should quickly get my prepaid products to make sure I had them and was offered to go on the LA On the Go plan which offered a weekly call from a counselor for weigh ins etc.

I chose this option and waited for the call I was supposed to get by the end of the next week. The call never came. I tried calling NUMEROUS times and was told to wait and someone would call me (usually very rudely). I finally got to someone named Brittany who said she would be my counselor but she had to finish a call and would call me back within 10 mins. I didn't receive a call. I called again and was told she was at lunch and would call me. No call. This continued for several weeks until I FINALLY got Brittany again and told her what had happened. She said she didn't have my phone number but we started the weekly calls.

She has been wonderful to work with - very supportive and helpful. Always calls on time and lets me know when she is taking a day off and won't be calling. This has happened several times. Generally for holidays - however one week she didn't call so I called the phone in number. It was disconnected. She called the next week and explained that she worked out of her home and gave me the number.

Things have been going along fine. I passed my 6 month mark and she supposedly put in the request for my first rebate which she says takes up to 90 days to process. Two weeks ago I told her that I would be out of town for one call. She marked it on her calendar and said she would follow up the next week. I didn't receive a call. She doesn't respond to emails. So this week I waited. When 10 am - my call time passed I called her number. It rang many times and I finally got a computerized message that no one was available and to call back. I tried from another phone to see if maybe caller ID would make her answer. Same thing.

I have been trying to call the 800 number for the head office for over an hour this morning and get nothing but a busy signal. I will keep trying but I am very upset and disillusioned. I have kept up all of the parts on my end of the contract and they are just hanging me out to dry without even letting me know. I would definitely be part of a lawsuit.

It is amazing I got through the program - I made MANY complaints through the weight loss part. Basically it was a train wreck and it took my sheer will to stay with it but I did it. Now I am still due weeks/months of maintenance time on my contract AND my rebates.

I started on the LA Weight Loss Plan in July of 2007, so this July it will be 2 years! First, I was impressed with the professionalism and results I got. Yes, it is expensive! They start out seeming to be really concerned about your success in your goal of weight loss, but in reality, they are just trying to sell you a product so they can reap the commissions! I have had numerous disputes with the consultants there and have even contacted the corporate office with no results or even a return email!

My main complaint is the promises they give but don't follow through with. One such case was I earned a merchandise credit for referring in new clients. But then that credit of $100.00 was taken away later when they later cancelled because the products made them sick. Presently, one of the consultants won't even look at me or take my appointment. She will take the next one waiting instead of me. I was just explaining to her one day why my cousin had to quit as the products had made her sick. The consultant got really loud and not very respectful to me. I told her that I did not appreciate her tone of her voice to me. She told me if I didn't like it, then I was to leave, which I ended up doing!

I did complain to the center's manager as she was there to witness the situation. Nothing was done about it. I can't believe someone would get that angry over me just explaining the situation and then tell me to leave when I am PAYING them to be there! I do think I did not get my money's worth out of that consultation. This has been almost two months ago and she still will not talk or do my consult. I am paid up until October 2009 and am not quitting to just let them have my money! This place started out as a very nice place to go, but now it is different and difficult. I had many pounds to lose. If you only have a little weight to lose, this place may be OK. But for the long haul, it is not ideal. Eventually, they become your friend and you lose the professionalism that they should keep regarding your contract, payments and results.

they went out of business and care credit expects me to pay for it

I joined LA fitness about 2 years ago (What a pleasure it was to join them). After August 2008 I didn't have the need to use the facilities, therefore I canceled the memership (late August or earliy in September). I have not attended LA fitness since August and I sent a form which I downloaded from the internet requesting cancellation of the membership.

After 2 months they continue taking money from my bank account, I called them up and they said they didn't get any cancellation. In November I sent another cancellation wichh I picked up from the actual store. By December I noticed that they continue taking money out of my account. At that moment I cancelled my credit card in order for LA Fitness to stop taking money from it.Until today they keep harrasing me to pay them the monthly fee. Of course by now is not only one month , but it is over $100 due to the late fees.

I have contacted LA Fitness by phine and in person at the Tempe facilities and they don't care other than collecting money. At this moment I am refusing to pay, they already took like 3 months. I would like for LA Fitness to stop harrasing me. Like a said earlier it was a pleasure to join them and now it is the biggest hassle of my life.

Collection fees for $116.36 as per today, 4/6/2009. Due to the Collection Notice I am afraid it could damage my credit line.

I signed up for the weight loss program in March of 2008 to prepare for my wedding in August 2008. I did well on the program thanks to myself, for I did not receive support from the staff. When I would go in for my weekly check, (a 45 mile drive for me) they would have a notice on the sign in board saying they were understaffed for the day and could only do weigh ins, no counseling. When August came around I put my account on hold, so I could enjoy my wedding, and my honeymoon.

When I got back I never heard from them, they never returned my phone calls, or e-mails. Now when I e-mail corporate I get a very weird response, in all lowercase, very unprofessional wording, and they never respond to my reply. This is so frustrating! Now they have abandoned their clients, and I understand times are tough, but at least give us OUR money back, or even a nice notice would of been nice! I didn't know they were closed until finally I found an article online. I would of been a lot happier had they just sent out a little postcard or something, letting the clients know what was going on.

Aside from the couple hundred dollars they owe me, it hurts to be brushed off as nothing. The clients of LA weight loss supported their business, and trusted in them, and they just left us. I have tried to start the diet again on my own, but haven't been doing that well, because since I can't buy the products I don't know what my servings are suppose to change to and there is no one to ask.

The L.A. Weight Loss Centers have closed doors in Sheboygan,Wisconsin right before Thanksgiving. I tried numerous times calling the Headquarters in North or South Carolina and talked to a person who said I needed a contract, but the only thing I had was receipts. They told me I had to have a contract. I opened my case in July of 2008 hoping that this program was going to work (it didn't work). I'm out of $1300 for a year of the program with the protein bars they wanted us to purchase and never will see again.

I can understand how many of us wanted to lose weight and trusted a program that seem to have made false advertisement and at what cost to us that was willing to lose weight in their program. Right now I'm still struggling in loosing weight and may not trust another weight program that I have to pay for. The phone number that they gave us could not get a hold of anyone and the number that I did get that was directly to them all I got was a person by the name of Amy.

I have been emotionally depressed about this program and very upset with them that they would take advantage of people who want to lose weight. Every time I think about this I just want to cry emotionally. Because they would be this cruel.

I signed Rory up for the program here in Pocatello, Idaho so he could have one on one contact to help him lose weight. We signed the contract in September 2008 and we were informed in October the office was closing. We were told that we could get a refund in full minus the 1st month we were came to the Pocatello office on November 7th. When I went down on November 7th the office was closed and empty. No one was around. I have contacted the Idaho Falls office and no one will return my calls for the last several months. I have also email the corporate office since they will not answer the phone or return messages.

We did not have the money to begin with, but I came up with the money as my son's health is very important to me. Rory has also tried several diets on his own without success. He needed the one on one contact. This money can be used for a gym contract or other diet solution.


I signed up for the program in 2006 and was told that I needed to purchase protein bars and drinks etc in order to be successful with the weight loss. I started breaking out after eating the bars with huge red bumps around my jaw and neck. I took pictures and went in to the office and asked for a refund but they insisted that it was not thier products even though this was the only change in my diet. They claimed it did not contain anything that could cause allergic reactions. I quit the program and lost my money because of all the contract issues. I do not recommend the program to anyone and it did not work well for me either.

I lost almsot $500 as part of this program and still have scars on my skin to thsi day from the reaction. I've been to dermatologists also and they could not figure out what happened.


I have reported the inconsistencies in pricing and trying to get me to pay extra weeks that I took to get to my goal.

BUT now they have closed all Oregon stores and voided my contract.

I paid about $700 for the program and was to recieve bonuses back as I met my goal weights.

I never received any of the bonuses, nor the completion on my contract.

The company shut down and we expected to get a refund and our bar and juice that was prepaid for mailed or a call to pick them up, or a refund. It's a lot of money for a company to keep that they did not earn.

I cannot afford to go somewhere else now and my blood pressure, etc is high, the reason I wanted to continue in 2009. It's very disturbing that a company can shut down like that and expect that it's ok.

I went in to the la wt loss center for a first time free consult. No programs were agreed upon and no paperwork signed. I was billed in Nov. 2008 by care credit. Michelle was to have taken care of the problem back in Nov. 2008. I am still getting bills from care credit and they are trying to charge late fees. If it had been taken care of in Nov. 2008 then there should not be any bills. I called care credit and filled a claim against the bill. It has not been handled properly and it is ruining my good credit. I want the problem resolved and quickly with no balance.

When I moved to Shelton in September, I talked to the manager, Hannah, about picking up the remaining protein bars on my account. I believe I have around 75-76 that I had pre-purchased when I joined. She explained that they didn't have enough in stock and they would ship these to me when I called after I moved.

Since I was living with my daughter and didn't have the space (and wasn't on the program at that time) I waited until I had a home of my own before I called the center. Well, I tried to call today and the number is disconnected. I'm out about $900 and would like to join this lawsuit.

I ordered a bunch of product like la bars and other food. They insisted I shouldnt take it all up front that I could come back as I needed it. Well I need it and no one mentioned they were closing the doors and now I am out what I paid up front.

Times are hard enough to be paying up front and not getting what you paid.


Center closed down. They said we would get out rebate of over $770 in appx 10 weeks. It has been over 12. They had us sign up for another year less than 6 weeks before they shut down and they owe us our money back!!

Times are hard and we need our money back!

I was part of L.A. weightloss and doing fairly well. Lost 2olbs and then became pregnant. Sunshine put my memembership oh hold and told me that I could return after I had my baby. The bars that I had prepaid for and everything else would be there for me when I was ready to return. So, today I tried to call and the number was discontected. I checked the website and they said there was no center in my area. Very frustrated! I am just a mom who wanted to go back and continue her weightloss after the baby and I feel completely cheated and taken advantage of. How will I get my money back that I already paid but didn't recieve the product? I was afraid something like this would happen when I put my membership on hold. If there is a class action law suit, I would like to be part of it!

Out hundreds of dollars!!!

They closed n didn't say nothing I want my money back.I bought 500 dollars worth of bars n never got any.

I didn't lose any weight n the bars didn't help .

L.a. Weight loss out of business since December and I joined on Sept 28 for 1 year. They have my money and provide no service.

I paid over $400 for only 3 months service.I have my own attorney and you will be hearing from them soon.

I joined the center aprox 2 years ago. I used the center three times. I was told when I signed the contract that three monthly installments would come out of my checking account. I then received a few weeks letter something from Care Credit. I talked to the center and they said they would clear this up as this is what I was told. I then went to weigh in one day and the center was closed down.

I told Care Credit that I wasn't going to pay for services that were not rendered. They started calling 8-20 times a day. I started making payments when I could to get to stop calling. I thought once everything was cleared about the company they would stop asking. I moved here last February and I am still getting phone calls. Some of the phone calls they have posed as my employer to get me on the line.

I now have been turned over to Encore Collections for a total amount of $312.00 which is more than I owe. I feel that this is a fradulent company and I should not be held responsible for this debt on services that can not be rendered. I now have my credit being ruined as well as threatening phone calls. his should be reported to the States Attorney Department.


I signed up for LA Weight Loss on Saturday, August 28, 2007. When I signed up, Bobbi, who was the store manager told me it would take me a year and one half at least to lose the weight I needed to lose. I could not afford the cost and was encouraged to sign up with Care Credit to get started. I was told that if I would buy the bars and the pills that they said I would need that I could save a lot of money.

Almost immediately I started having trouble getting the products that I was supposed to have. Some of the vitamin products I only got once. Some of the things that were supposed to be available when I signed up were never available. On top of that I only lost 10 pounds. I followed the program exactly, but it never worked. After 4 months of being told it was stress, that I wasn't eating enough and not being able to get the bars that I was supposed to use twice a day, I told Bobbi I wanted my money back. She said I wasn't the only one who was dissatisfied, and filled out a refund application on December 28, 2007. I heard nothing. I called several times. Finally, I got to talk to Deb Tighe who was the new manager. Bobbi never even signed the form she filled out. Deb said that there was nothing to show that Bobbi had ever sent anything in. Deb filled out another form and found that Bobbi hadn't even given me credit for what I was owed. Care Credit is charging me for $2,192.25 of product that I never received.

I have been on social security disability for many years. My physical condition is difficult for me and makes it harder to lose weight because I can't exercise much. It also means that I cannot work so that my husband and I are having a harder and harder time keeping up financially. This situation is very hard on my emotional health. I am fighting depression all the time. It is causing me to feel extremely worthless that I have done something to make life harder.

I was always an intelligent person and I thought I was pretty savvy, but these people have ruined me. I would like to be able to attend Weight Watchers all the time, but money is too tight. I really am afraid that this business will cause irreparable harm to my marriage. Just thinking about it makes my husband so angry. He doesn't blame me, but I blame myself because I got us into it.


I was a client and I lost 50lb's so the manager thought I would be a great counselor as well. So I went through all the training and became a counselor. I thought I would be helping other people to loose weight like I did. However the pressure was on to sell, sell, sell the products and don't care about the clients so much. Get them in the door and out as soon as possible but get as much $$$ out of them.

I was more into the helping of the clients I was treated with disrespect from the Manager. She made me really uncomfortable. She gave me the worst hours and then went so far as to give me a 5 hour split shift when she knew I lived 25 miles way. She also made up a lie that I was being rude to the customers and my co-workers also agreed that the other person that also has the same name as mine was the one being rude to the clients, however that person made more $$$ for LA. So you know it came down to the $$$ and they really didn't care about the people! I have since quit them as a counselor.

When I was in training we watched a video with the owner talking about La Weight Loss and he admitted to buying it to make money.

The Manager at the other center that I weight in at was not very nice to me after that point so i'm not really sure what that was all about. So who want's to go somewhere that makes them uncomfortable and I was also put under pressure to buy, buy, buy, I knew what it was albout now so I quit the center as well

I don't think I will ever trust a program again that make you sign a contract. Also Dont become a employee after you have been a client. I a'm out my money because I knew it would be impossible to get any money back!


In May of 2008 I joined LA Weight Loss in Gresham. I only had about 8 pounds to lose but paid for the year to do it.We were going on a cruise and wanted to lose the 8 lbs. It seemed like it should have been simple but it didn't work, despite the Lites, the LA Slim drink and the set meal plans (2 of each food group/day). I couldn't figure out what was wrong until I saw the centers were closing. There were so many things that should have been red flags to me, but like everyone else, I didn't want to believe these people weren't professionals who knew nothing about nutrition or weight loss.

On the Jenny Craig program 10 years ago I lost 20 lbs and kept it off until about a year ago when I started playing tennis on a regular basis and couldn't get it off. I had gone back to JC but didn't like setting up an appointment once a week and again it seemed like they cared less about me than selling the program. I honestly thought LA was different but alas--they weren't. As of their closing my center in Gresham, they owe me $200. I'd like very much to be a part of a class action lawsuit to get my money back.

Because I signed up for 63 weeks and pre-paid the amount they wrote, they owe me $200 as a result of their closing in Dec. 2008.


I became a member of LA Weight Loss but had put my program on hold due to being pregnant. When I wanted to go back to complete my program and receive the bars I PAID for, they were closed. No letter, no phone calls, etc. I have tried repeatedly to leave messages and emails but never get a response, or get a full mailbox response. What can I do? I have paid for over 80 boxes of bars that I have not received! I want my money back! Please help! Now I don't have the services or products that I paid for in full to complete my weight loss!

I am out well over $1,000 and cannot get the LA Lite Bars I paid for to complete my program. I paid for this on Care Credit with interest. I feel totally ripped off. No warning or help was offered, just bogus phone numbers.

They had me pre-pay for a plan, and then went out of businss.

I am out about $400.00.

LA Weight Loss would not allow me enough time to read their contract and would not allow me to take a copy of the contract home so that I could review it. I told them I wanted an attorney to look it over before I signed and they said the attorney would have to come to their office to read it. This was about a year ago.

I purchased a plan with LA Weight Loss at the Green Bay, WI center. I paid my program up front ($1000) and purchased the recommended 'LA Protein bar'. I am now out $1000 for my program and $810 for the LA bars. What can I do?

Went out of business and didn't tell anyone. Everyone was left with a large bill to payoff and no service. They were still signing up people as they were telling us they were going out of business knowing that those new people were going to get screwed.


They closed the doors, no notice or any warning. They owe me product and also $1000 for the remainder of my time left in the program!

I am paying Care Credit (INTEREST) for this bill and I haven't received all my services or my product


All centers in Wisconsin have closed without any notice to their customers. I was pressured to purchase 8 months supply of a very expensive pre packeged nutrition bar. I enrolled in this program to receive in person counseling, and now, my only option is a once a week online consultation. I also will not receive any enrollment money back to me when I reach my goal. I enrolled about 2 months before they cold turkey shut down.

I am out about $1000.00. Also, I am very sure that they pressured me to make enrollment and product purchases when they knew they would be closing their doors. They took my money, along with many other customers, and ran, not fufilling their contractual obligations to their clients.


I enrolled again for additional weeks for $250.00 and they told me the money would be put on bars. Plus I had already purchased $100.00in bars before that. I would like to have my money back since they didn`t hold up their part of the deal.They had to make money because their was always alot of people there.

I lost my money and I feel that they could have at least called everyone to offer them products or something. I never even received a letter or a telephone call how hard would that have been.


I Just need to say first, the LA Weight loss center I went to is Wilsonville, OR. they closed and went bankrupt with no notice. I signed up for the full program with over 600.00 for the prgram and almost 400.00 for the LA LITES [product] I came into the center March of 2008 and they told me to attend at least 3 times a week if I could. I went into the office at least 4 times and recieved like 3 boxes of the bars and two of their meals at the most. I asked the ladys with the lab coat were they trained and they let me know that they were customers who got a job just talking to people as they came in and they were there to give encouragement on progress. But every time I went I was pushed to buy pills and vitamins and misc.

I signed a contract to pay CARE CREDIT. I get a bill every month to pay it and I do because it will damage my credit. I have called numerous times and was sent to LA on the go, which they told me they have nothing to do with the franchise that did this to me. After screaming literally at one lady at LA on the go about how do I get ahold of anyone, she gave me corporate # to LA weight loss and I tried to no sucess at all. Its a fake voicemail that gives you a bunch of different directories and no one answers to the calls nor do you get to leave a recording because it says this mailbox is full so it sends you to a operator which says hold on the line but the call is never answered even if you sit on the call for a hour. I called the LA on the go again and they said well try their email which its fake too this is what they gave me: franchisecustomerser@la-weightloss.com Now that page cannot be found.

I told the lady at the LA on the go again this did not work. She prceeded to tell me I dont care about your situation and I dont know what to tell you, she informed me their center was in Idaho and Corporate is in Pennslyvania. I let her know that LA weight loss centers have run a shady operation and have screwed thousands of people including me out of a great deal of money.


I started 52 weeks diet program and they made me pay for a the full program (Services and Supplies)and they agreed and signed on a paper that they will help and support me to loose all the weight (100 pounds)and i started the program on September 22, 2008 by visiting twice a week. On December 30, 2008 i went for a regular visit and I WAS SHOKED!!!! They closed the business ... Hineslty it was the worst day of my life, I'm still in shock till the date, i feel like i am living a nightmare, no body kows how hard i worked to get $2000 to start this program.

I am so tired, sad, mad and i still can't believe what happened. I trusted them with my life, I am a sick person, I had pre-eclampsia during my pregnancy and that was the only help i can get and now it's gone...

Physically: I don't know how to complete on going and loose the weight, I might face a Diabetist case on my second pregnancy if i won't loose the weight. Economic: I lost my money, I can't afford to go somewhere else to complete the treatmen unless I get my money back.

Mentally: I am so down, in a shock and ... spechless I can't write my feelings because honestly i can't find the exact words.

In October 2007 I entered in to a contract with LA Weight Loss to loose weight and was adviced by councillor to also purchase a package deal of suppliment bars that would be a sufficient amount to see me through my weight loss and maintaince. The cost of the bars was $1,800 plus and I used approx. 2 boxes per week. As of December 13, 2008 I still had 46 boxes owing to me.

On December 29, 2008 I visited LA Weight Loss to get some more bars only to see a cube truck, 2 men and the manager loading file boxes on the truck. When the manager saw me approaching the office they went inside and closed the door, on the door was a notice that they were closing because of US poor economy and there was no mention of refund or how to obtain per paid product.

How or are any of us who in good faith paid monies to LA Weight Loss Canada going to receive either a refund or product owed. I find their closing of all the LA Weight Loss in London very deceptive and I am sure that there have been other closing in Ontario as well. I am not sure how to reach head office in Canada to find out some answers so I am hoping that you might be able to help me and others who face the same plight. Thank you for your time.

On April 17th,2008 My sister and I joined L.A. weightloss center because we both have health problems and need to loose weight to get more healthy.The Associate who signed us both up at the same time was Shannon. She talked us bothe into joining.We were not told of the hidden costs.It cost us both $439.20 to join. not untill our second visit which was 3 days later did they spring it on us that it would cost another $1,610.72 for the L. A Weight Loss bars that we had to have. It was part of the program and we had to have it. She said oh don,t worry we will put it on a credit card called Carecredit. She said we can get you signed up right away it only takes a few minutes.

My sister and i were in a state of shock. paying that much for a diet bar. We just werent expexting it and were dumfounded. Anyway she did it and it was over. we had 6 months to pay it, i think it was 6 months, without any finance charge. I couldn,t pay it in 6 months so i had to put in on another credit card before the six months was up, cause i couldn,t pay it in time. It has caused me nothing but stress, and the program was not what they said it was. The girls that worked there were not Nutritionists like they led us to believe.Not good counciling and they pushed you to buy more.

Since August of 08, I have been laid off of work and it is very difficult to try and pay all this money. When they closed in Dec 08 Kayla W told us we could not get our money back for the Bars and we could only get back some of our Origanal amt. of the $439.20. That was in Dec. It is now January 1st, and we have heard nothing. Can,t get thru to anybody. I feel we have been taken for this money and not gotten what they promised. It is just wrong to steel from people who cannot afford it and treat them like this. I feel L.A. weightloss should be held accountable and all of us should get our hard earned money back. It has caused nothing but stress and worry. Its made me sick.

I went there on 11/03/2008 and met a counselor and paid 200 dollars as introductrory payments but the next day i changed my mind and decided to get my money back not reciving anything of their programme so i called nicole and she said the check has to be processed from the manager or something like that so i have to wait .so i waited 3 weeks then i went there to find that they are closed and i called the customer service but the answer machine answered me and i emailed them and nothing happened no one called me or said anything

I paid over 1500.00 for their services and products that I did not recive. They have gone out of business at this location and corp. will not help. They say they are closing all locations and I am out the money I paid up front for the services.

I am out over $ 1500.00

This company has gone out of business and I still have a contract, and am paying them monthly. I have other bills to pay and should not have to pay for a service that I am not receiving.

I joined LA Oct 4, 2008 as a good freind of mine lost about 70lbs with it. For health reasons I thought I would go ahead and join, I started the program, paid approx $500 to start, then of course you HAVE to have your lites and supplements, so there went another 1600 or so. Then a special just in Nov. another 2 or 3 hundred. The thing is is it was working for me and now I am just out the product, the counseling and the money.

It makes me sick to my stomach and hope these people that run this company can sleep at night. My daughter asked me today Momma, do people like that go to heaven? Good quetion cause they are putting alot of people through hell right now.

It added another payment to my budget with a payoff of about 2300. right now. Stress and anger to my life.

I paid 1,2000 to join LA weight loss and spent 900.00 for protein bars. (in March 2008) Now in Dec 2008 they are closed, with no explanation and no way to get the product I already paid for. Am still paying for this through Care Credit, because they already paid LA weight loss.

I should be refunded the money for the unused protein bars and the time remaining on my contract. 52 weeks!

in November 2008 i signed up for their weight loss program.. after less then 90 days I decided it was not working for me. I went into t he store and submitted in writing as requested my desire to cancel my contract. I had paid over $1600 by then. I was told it would take bout 30-60 days for my refund. I repeatedly tried to send emails and called to the Weight loss center. I got little replies.

Finally on September 12 2008 I got a call from Ilea McCann who said I was entitled to a refund of $1200+ and that it would take about 60 weeks. On October 20th I went in person to the store . I was told that the refunds were taking 6-8 weeks and that they had all been approved. the woman showed me a stack about 3 inches thick of faxes that were faxed to the corporate offices. She could not find mine and said it was probably in the last batch. At the time I was not told anything about the store closing or the company going out of business.

I waited and kept trying to get in touch with Ileane again. I could not get Thur on any of the toll free numbers and finally went by the store again today 10/12/08 to find the doors locked and a note to contact two other location for products. When I called the Gresham store, I was told that they too were closing there doors that day. and referred me to LA on The Go @ 877-***-****. All I got all day was their VM which I left several messages but no return call. Where do I go from here? Is there a law suit I can have my name added to?

I am out over $1600 for a product that did not work and even though I followed their procedures, I still am out the hard to come by funds. This has been devastating to me on a highly emotional level. I put my trust in this company.

I enrolled on 10/16/2008 at the cost of $572.95. LA closed before Thanksgiving and left me without any resources to recoop my money. I can not get intouch with any one to talk to them.


Feb 2008 - Visalia, CA

On TV they advertised a Half off Sale One week only. Went in and enrolled in their program. For a total over $1700. Split between my Visa and Care Credit.

March 2008 -

Doing well on the program and finally losing weight. Mid-to Late March they announce that this center is closing and reducing the hours open. But would continue to do all they could to help until then. All our usual counsels disappeared. We were left with only on.

How can they do this... ONE MONTH after this HUGE SALE - You know they knew they were going to be closing. I feel completed cheated. I feel we were all taken... They were preying on us vunerable overweight people...just looking for maybe their last change for help.

April 2008

By now the center is open only 3 times a week. Which was a requirement of my program.

Also this month we were told we had to decide if we would continue with their phone in program or to end the program totally. After telling them of my desire to end the program. They attitude really changed. Things like Stating I can not give you another journal - They are only for people continuing with the program.

April 25,2008.

I had a credit of 138 boxes at 9.98 each. Lindey the only counselor left at this point. Completes the Refund application. After all is said and done the form said they would be crediting back my Visa for $1120.05. But since the center was due to close for another month. And due to the number of refunds they had to do. She told me it would take 2-3 months before I would see the money.

May 2008

Memorial Weekend - Center Closed

I have found no way to contact anyone. Can get through on any phones, e-mails.

September 2008

frustrated, angry and feeling really cheated. I contacted my credit card company. They can't help me apparently because it's been too long? Since it was originally charged in February.. so sorry?

I am desperate, recently disabled and still paying the credit card bill. I really need help... what do I do next? There are so many of us out there with this same problem. What recourse do we have. Will we ever see our money.

I feel totally victimized emotionally. I was actually doing well on this program. Have been on and off steroids for medical conditions and have since gained all my weight back. I am devistated, and depressed because I feel totally helpless.

My center in Green Bay WI closed on November 28th, 2008. I have repeately tried to call the phone number in my papers for LA Weightloss on the Go for a counselor, of course the phone number doesnt work and neither does the email address. I am almost at my goal weight and will not receive the necessary information to continue the maintance and get a portion of my money back. I knew this was going to happen.

I also am still paying I put all the charges on my credit card.

I just heard they are closing their doors. Was registered with the address above who is no longer open. Called the Salmon Creek location but there is not an option to speak with a human being. Tried their main website to contact them and keep getting kicked back.

I still have a credit on prepurchased bars I would like to recover. I was told they would still be reachable online but am now doubting that.

After only one month , la weightloss closed its doors, giving people only a bogus email address customerservice@lawlmaritimes.ca , well have been trying to get a hold of someone for 2 weeks now cant get through paid 585.00 , want a refund asap , do not want to do the program online , want my money back now now now.........yesterday even,not a happy camper .....


The company has closed and I want my money back. I spent over $1000 with this company.

I am continuing paying for the program,since I put it on a credit card.


Myself as well as many other people,who joined LA Weightloss Centre in Charlottetown,P.E.I. were told they are going out of business and given an email address to contact for a refund but when we try to email them we get no response, as well no phone number was given as well.

They charged me $400.00 for a weight loss program and then closed their doors and are no longer operating the business.

I have paid for a diet program and am not able to use the program or the product I bought from them. Financial Hardship-I am unemployed and in ill health and needed to loss weight because of my illness. This has brought me physical as well as a emotional and financial hardship.


I joined LA Weight loss and experienced absolutely everything that the complaint has delievered. I signed up in Corvallis, OR and soon that store was closed without notice. I had my file moved to Salem, OR and kept up with all that they needed from me. The straw that broke the camels back is this.... I lost my weight and should have gotten over $400.00 back.

At first I complained, and they said they lost my chart. Excuse after excuse. They promised that on November 5, 2008, I would have my check in the mail. It has NEVER arrived and they do NOT return phone calls.

I live in Albany, OR. and signed up at Corvallis, OR. During my first visit they said that there soon would be an Albany location. I did everything they told me to do, purchased their candy bars etc. with the promise if I got my weight off, money would be returned to me... The first economic damage I had was that they NEVER opened an Albany location, causing me to burn gas into Corvallis... and there hours were always changing.. less and less time were they in the office.

After many months of driving there, they closed Corvallis with just a mere note on the front door. It said that we could go into the Salem, OR location, which I did. I kept up with this because of the promise of getting 1/2 of my money back. I have had my weight off for a very long time and have received absolutely NO money back. Just a lot of excuses, etc.

Mentally and economically I was damaged.

I do want to be contacted by an attorney.

I thought that I would try L.A. seeing I was told things have changed and you could make payment. That sounded great so I signed up to loose 50 pounds. I started to loose weight and was feeling good about myself.
But I then started having health issues. I could not focus on the plan while being in such pain. so I was put on hold until I was better.
I thought I was getting better so I tried to get back into it. I found that I had a frozen shoulder and it was going to take up to 1 to 2 years to recover and to get the use of my arm again. Soon there after I fell and injured my ribs. So once again I needed to be put on hold.


While this is going on I have paid in full. I am close to the end of my contract and needed more time. I WAS TOLD BY JANICE THAT I STILL HAD MY STABILIZATION/MAINTANCE THAT I HAD NOT USED. I COULD USE THAT BUT WHEN I REACHED THAT POINT OF NEEDED IT I WOULD NOT BE ABLE TO SEEING I USE IT FOR THE WEIGHT LOSS PART OF IT. THIS WAS DOCUMENTED IN MY FILE. I might add that she was spoken to for offering me that.

This past March I became very ill on top of dealing with the pain of my shoulder. It was believed at first that it was galbladder related. Through test it proved not to be. But the symptoms were still there. So of course more test were ran.

Donna and Pat were aware that I was not well and that was why I was on hold and off hold. They wished me well as I said I have to be on hold until I know what is going to happen.

I spoke with Donna on the phone and asked what if I can not stay on the plan due to my illness and she said all I would have to do is fax her a letter from my doctor and I would get a refund.

I faxed the letter sometime after my diagnosis along with the test results.(which she stated she received) proving that I could not stay on this type of diet. I was diagnosis with Gastropresis. This is where the stomach does not function correctly and so it does not digest food properly.


This is where the problems started I would call and never get a call back this has been going on for months now. when I finally got a hold of someone I was told that Maintance was free (not so) and stabilization was for 6 weeks(not so).They said I used two weeks of it. this is not so. I was always told that stab.and Main. was going to be a year.Which I paid for.

To date 10/30/08 I still have not recieve a check. and I believe I am due all my stabilization and maintance that I paid for and could not use.

I was promised a refund if I did what was asked of me (which I did)I want my money.

They claim it works out to be $7.00 a day so I figure I am due $364.00.

I am also contacting the Better Business Bureau as well.

From what I have read I will not be charged for of your services.

I just want them to take care of the people that have trusted them with their money and their lives.


My sister and I joined LA Weight Loss and purchased bulk items to be used during our program. They closed down and still owe us for these items. I have e-mailed them on several occasions and they state they have to look into it. To this date - I still have no products or refunds.

I have lost out on quite a bit of money. I would be willing to have them send me the products that I am still owed. Between the both of us, it is probably over $250.00.

I signed a contract May 31, 2007 to come to the center 3 x'x a week. I spent almost $1000.00 for counseling and LA Bars and was told after I reached my goal and maintained I would get $330.00 back. After 16 lbs, I was ready to set a stabilization goal, and they losed the doors end of August 08. I only needed to lose 20 lbs, but my goal was to lean education andkeep it off for life at age 50, with some other health conditions, high blood pressure, back pain, circulation etc, so they said call LA on the GO. It has been nothing but trouble and I do have other phone numbers and names to offer.

They have sent me 30 boxes and still owe me 22 more thru Care Credit Card. I continue to pay because I do not want my credit altered. The problem herein lies with the contract i signed. They said I never will get my $330.00 back, also I went to the center 80 miles round trip to Pueblo, CO (Manager Sandy who refuses to help me bec. she says she doesn't work for them anymore and she is no longer doing the program) When I do call I get a recording, sometimes like a call center where they take a message, and it is repeated with giving them your story over and over again, until they set you up with Marilyn or Kimberly, by then they are upset and put the Manager on the phone who wants to hear your story AGAIN. By then you are mad, trying to be nice, to just get your product out of them.

Last week, 10/09/08, I received my weekely call for the second time and it backfired. I ask abt. the credit, bars, stabilization info I still had not received. Then the Manager Kimberly (would not give last name) chewed me out and said I would not be contacted by phone bec. they were not going to listen to me repeatedly and they would handle me by email. (I agreed until I get my products.) I just wanted a real person. I thought this was a medical, professional business.

I enjoyed these people at the center and finally when I wanted to finish the last part of my contract, they closed the doors and said call in. I said what abt. my refund, then they changed the numbers and info. and siad to call this 800 #. I feel robbed, ashamed, a victim, angry and taken avantage of when they will not even return my emails. I just wanted someone to listen who was educated and experienced.

750.00 care credit 50.00 in store credit 4 weeeks free service mental anguish

in 2004 i went to la weight loss and i was told i could apply for a credit account on my own becuase my credit was bad so they allowed me to use my mom as a cosigner except that she wasn't physically there to sign and the lady convinced me it was okay and it would not effect her in anyway. At the time I was 22 and so stupid but i thought okay. I didn't know that the credit would be a third party company but it was Care credit with GE money bank.

My balance started at $800 and has ballooned to 2800 with added late fees and interest. Now in 2008, i get a letter saying they may file suit against me. I'm wondering if they can do such a thing. They've already ruined my credit and now this. I have emailed Help Me Howard which is a channel 7's news' Lawyer team for assistance in the matter. Judging from all the complaints on this board I realized that I'm not the only one and something needs to be done with these people once and for all.

My mother suffered a horrble stroke. Which requires my 24 hour a day attention. I have had to move back to laredo to care for my mother with two young children. In my home town there is no LA weight loss program. So therefore, i cannot continue the meetings treatments.

I asked for a refund simply because of my situation. I was told that it would not be possible. I have been extremely disappointed with this company. They have not tried to help me one bit!!! I have been passed around from represenative to represenative. Each one has stated the regional manager will get back with me.. i have been waiting now a month and a half for a response. I am being charged for products that i do not have. I was charged for everything up front meals, pills, ect. and told it would be the only way my items will be secured, they will be held in the office until i begin to run out. I will be lead to a better lifestyle in a slow progression.

Now that i cannot go back because of my situaion nor can i have clutter surrounding my mothers home as people are entering daily for treatments. they have made it very difficult to relieve me of some worries! PLEASE HELP ME! I have had to quit my job to care for my mother. Paying on this bill is putting a very big strain on my pocket book.


I paid full price for 18 month program and the company folded after 6months and I was notPure Weight Loss. They wasted me to call in and get phone consultation services. No more weight ins,no more coming into the office period. I was apposed to this and made it very clear. I was not given any information as to whom to contact. I continuse to try and call the office number and left messages and never recieved any rely. I would like to get my money back. I was ripped off.

I paid $1,500 I paid for all the diet drinks and bars up front and the other specialties that were needed to complete the program. I also paid for 1 yrs of maintance that was to take place at the time when I would have reached my goal weight.


I signed a contract on 4/09/08 and was told to COME IN TWICE a week so that they can give me one on one help. As of 8/08/08 the center told me they were closing the doors in three days. Well, I am now paying a care credit card that I owe $935.63..plus suplements that go along with the plan I was on.... I have to pay the credit card because LA Weight Loss already got their money....I'm trying to make ends meet with the income I have....I was sacrifying to pay this debt because I am trying to lose weight for my Sons Wedding...LA Weight Loss really pulled the wool over my eyes.... I can't beleive they could be so DISHONEST!! they want me to telecommute and I didn't want to do that because that was not what I was told to do when I signed the contract..they also said I would get a REFUND ...well so much for that...I'll never see that refund that was promised to me.VThey told me to come in twice a week and buy their supplements, because they go side by side with the plan to lose weight and that I would get a refund if I lost so much weight... according to them, I have done everything they have told me to do... ..So I'm stuck with a large credit card bill and supplements and closed doors to the bussiness that lied to me.

I have to pay a $900.00 bill to LA Weight Loss and they closed the doors on me .

After losing approx 35 lb on my own, my weight loss slowed & I responded to a TV ad offering a special short-term membership from LA Weight Loss because I wanted to speed up the loss and lose another 25 or 30 pounds. When I went into the center, the assistant manager helping me told me very little about the special deal but instead promoted a one year membership that she said was a much better deal because it offered guarantees and followup.

The total cost came to $570 for 50 weeks and she said I needed to sign some papers to get 6 months payments interest free. I did not realize I was committing to a Care Credit card; I thought it was an LA Weight Loss sponsored payment plan so I was surprised when I got a credit card in the mail. When I called in to ask about it, some new person said I should have known. I also told the original assistant manager that I had been bulemic for years in the past and that you are never really cured from bulemia--you just take it one day at a time, and also that I was diabetic but my blood sugar was under good control.

Her main question was had I been bulemic in the past 2 years, which I had not, but I told her it would be so easy to fall back into bulemia. She said if I did, I couldn't be part of the program. She also said they had numerous clients on the program that were diabetic and they did great on it. On my second visit, they really pushed the LA Lite, a sort of candy bar that has corn syrup on the label as the first ingredient. I had been given a discount coupon for a bulk purchase of these candy like bars and they said I had to buy them on my second visit to get the discount. So I bought a contract for 40 boxes which had to be taken at the rate of 2 boxes per week even though you paid all at once.

The cost of the bars was $436.13 which I paid on either a personal credit card or a check. After 2 or 3 weeks of following the program, I had gained 3 pounds--it truly was larger quantities than I had been eating while I lost my initial weight prior to joining, but they said to keep on eating the bars and stay on the program. They looked at my food diaries each visit and each "counsellor" told me I was making good choices, although when I didn't lose weight they said I needed to drink extra water if I ate one of the diet meals, which wasn't in their handbook because you had to drink 8 glasses of water per day anyway plus you had to eat 2 fruits per day and their own literature said pears was one of the best for fiber but then they said I should eat citrus fruit instead of pears., etc.

It was like they were making up the directions as they went along, never mind what their own booklets said. I did lose one pound of the 3 I gained on their program by the 8th week but my blood sugar was up and I felt I was becoming bulemic again, all due to the LA Lite bars. They were so sweet and had very little nutritional value and they made me crave more and more sweets which was one of the things that lead me to bulemia years ago. During the first 8 weeks I mentioned I felt like I was becoming bulemic again and all they said was 'if you do, you can't stay on the program.' At that point, staying on the program was the least of my worries--bulemia can be life threatening and I didn't want to take a chance of getting it again. On my initial phone call, they said they had 9 dietitians on their staff and I had hoped to be able to get counselling to deal with my food issues.

On my first visit after I joined, I asked to talk with a dietitian, and I was told that they had none on their local staff but I could ask them questions and they would call a dietitian at the main office. I feel mislead on that--I would never have joined if I had known there was not a dietitian at that office. I went in and signed papers on or about May 30, 2008, and we agreed on a refund on the membership of $349.20.

At that time, they said I couldn't get anything back for the LA Lite candy bars that had not been picked up and taken home. They said it was in the papers I signed but they would have someone call me. The next day, someone named Lou Ann called and said she would consider a partial refund on the bars. Later, Natalie said they would refund $142.70 for the unpicked up bars, which is a LOT less than what I was charged. She said it would be 4-6 weeks to process my refunds since it was done at headquarters.

After about 8 weeks when I received nothing, I filed a complaint with the Better Business Bureau. Natalie filed a response in which she said she had done her part and it was now up to Brentwood, TN., which is out of the Knoxville BBB jurisdiction. Then I found out the office I had joined had been sold and the new owner says he is not liable and I had to collect from the previous owner in Brentwood. The local office gave me some phone numbers and e-mail addresses and I called and e-mailed all of them.

No one ever responded to voice messages or e-mail and the local BBB says it can do nothing more. These people are bait and switch experts and seem to be practicing medicine without a license and they are con artists. I have since found out that the local workers are low paid and depend on commissions on the bars and supplements and according to my internet searches, it appears that many of the offices are having legal and financial problems, some even settling on damages for class action lawsuits. I am sorry I ever went there. Besides dealing with the problems of elevated blood sugar, and the financial loss of over $1000, this has been extremely stressful and stress is extremely difficult for anyone, especially a diabetic.


I signed up for laWEIGHT LOSS and paid $1300.00 for program and bars. Now the store is closing 09-26-08 and no refunds and offering LA on teh go. No La On The Go Site. It offers e-bay sales of bars and food form LA weight loss centers. I started the program 03-05-08. All of the centers knew they were closing and bankruptcy and contiuned to sell me a program for 2 years. I asked for a pro rated refund they said no good luck too. Here is LA On The Go. It doesn't exist on the internet at all.

I spent thousands (over 3) of dollars at LA Weight Loss and lost 35 pounds and regained like 70 pounds. They took me for a loop and closed their doors owing me tons of merchandise.

I am paying a credit card company for 700.00 dollars worth for nutrient bars. Which for. The store has closed in my area,and were never notified of what had happened. I would like some information on ,what is happening to La Weight loss. I got a Lawsuit form a few month back, but have missed placed it.Did not think much of it at that time. Could you help me please.

I would like to be reimbursed for bars and time going to LA Wt. Loss. That I have not been able to do.

I joined L. A. Weight loss in 2007. My husband joined a few weeks after me. We still had several weeks of weight loss and 52 weeks of maintenance all paid for with a Care Credit account. The company went bankrupt leaving us to pick up the tab for services we never got! Mean while Care Credit is still tacking on interest and late charges because we are refusing to pay! I will go to my grave owing this and I am not paying for services I did not get! This is fraud.

I have been turned down for credit because this is going against my credit. I have been very stressed out thinking about this company and the way they have been allowed to walk away.

I joined LA Weight Loss and was very happy with the program and my results. However, shortly after joining, the staff members changed and whenever I went in to weigh, it was never the same counselor. At my fifth week, I went to weigh and was told by the area supervisor that they were closing the Springfield Center June 30th. I have been to the center 3 times in the last week and the doors are locked. I have tried to call the center to find out if anyone will be returning and can't get anyone to answer.

This is the only weight loss program I have been successful at and I am very upset with their lack of professionalism or apparent concern for their clients. I am not out the large amounts of money that others seem to be, however, how do these people continue to stay in business?

Promised that staff would be there for support through the whole enrollment--Original staff at time of enrollment left or were moved to other locations after 2 weeks. Never saw them again.

8/1/07 An Employee stole $40.00 from my purse when she insisted I go to bathroom before weigh-in. After that I realized she had insisted once before that I do the same thing. At that time I had some issues with missing money. It wasn't much $8 or so dollars I just thought I had spent it and just couldn't prove where it went. After the $40 missing I was positive it was Gina because she used the same method of operation twice. She also stole from a employee she worked with at that site. That employee told me that management would get in touch with me--never did. Did give me a $40 credit towards their products.

They continued to employ this person and I refused to go while she was there. I did confront her in front of other staff and she did not deny it. She was moved to another location and continued to be employed by LAWL.

Center closed and moved farther away from my location. Did not tell me this was planned when I joined. It was an area that I do not frequent and was twice as far....so was difficult to get there. One day the center was vacant with a For Lease sign on window. No contact information. No phone call...NOTHING. I have about a $250 credit there.

Moved to location that was twice as far as the original location and not frequented by me. Gasoline costs and time invested. I trusted or wanted to be able to trust the staff. When you have weight issues you discuss things with your counseler. It devestated me mentally and I was unable to focus on the weight program after that. I had invested lots of $$$$'s and found it nearly imposible to have a positive attitude about the whole ordeal.

I was told that to join the program I had to select from their packages of food - using either one choice a day ($180ish) or two meals a day (over $200). They would not explain to me how the program worked until I came back on Thursday... After leaving (and them running my credit card), I realized, this was NOT what I had wanted or intended. They simply pushed me into making a package choice if I wanted to continue with my plan. I was a returning customer, and this was NOT how the program was run when I signed up.

I have left messages every day this week for the manager to call me - and even gone in. She does not call me back, and the staff was rude and unhelpful telling me as a rule, they don't give refunds... even though I hadn't received any products.

I signed up for the program July 07. Things went well the first few weeks, but then things started to taper off I needed more information on how to introduce more things into my diet, the counselors (who now I find out have NO background in nutrition)kept telling me the same things over and over it just takes time I would go in and get weighed and ask for suggestions adn this is the exact same line I was fed over and over.

I asked for a dietician to review my journal and it took 2 requests and over a month to get a response. I paid over $1300 for this service and received NOTHING I was promised in return in the way of counseling. I essentially paid the $ to weigh myself.

I lost $1300.

I had gone there to find about the programs they had wt loss. I explained to them that I had a thryoid problem and they said it was ok. They then told me the program was two year sign up with a activation fee of 149. and the program would cost me around $1000 plus the bars would be an additional cost of $29.00 per week. She said just take the sale and buy the $1000 and you would have bars for the entire 2 years. The cost came out to $2000. Moreover, I told her that is too much for my pocket and she said no problem sign up for care credit and then pay them later.

They went bankrupt and I did not get my refund and I am being billed from Care Credit and they are charging late fees and even when the payment is sent on time. I had about 1 year and a half remaining and She refuse to talk to me and she treated me bad and nasty. She said get out and wait for your refund and I have nothing to do with this. Good bye. She slammed the door and I have not seen or heard from any refund but the bill still keeps coming in. I would like so injustice and help from this situation. If anyone could help me I would highly appreicate it. I am having nighmares and am up the creek with this. I would like to say thank you for your time and cooperation. PS: I am sure that I am not the only one that has been ripped off.

I have been economically without a job for a job and just found a job. As to the physical damage very annoyed with this situation and would be so grateful and thankful if anyone could help me with situation. Thank you

I signed up in July 2007 for a total of 64 weeks. I went one day to do a weigh in and the doors were locked and everything was gone. I did not receive any kind of notice.

I spent a great deal of money on the products. I spent an estmatI am still paying on a Care Credit Card that they set up of me so I wouldn't have to pay the total up front. I am also still paying for the set up fee that the company charged me the day I signed up. All I would like is my money back.



I joined the center in 2006. I was only told there would be weekly cost. I was later told you have to pay for all weeks upfront. I could understand this as them wanting a full commiment so I joined. I was never told I would have to spend outrageous amounts on their products until after the time allowed for you to cancel the contract. I never see the same counselor, they are high pressure sales people with no background in nutrition. They are ofter rude and insensitive. The process is demeaning. I requested a refund and was simply told no.


I am out of thousands of $ with nothing to show for it. I am requesting an investigation and refund.

I joined LA planning to spend about $200-$300 dollars and ended up spending about $1000. I only wanted to lose about 40 pounds. (Which I did) I did find the program to work and I even became an advocate for then, referring clients and posting my success story at the clinic. However, my complaint is this, my incentive to lose and commit was the refund check that was guaranteed after maintenance. (If the weight stayed off). I received a small check in late December and another in January. They told me they sent for my refund just days before the first check came because I was getting curious as to how long it was taking.

Here is what ticks me the worst. I deposited the first check immediately because I spent a little more at Christmas than planned and needed it. I then waited a few weeks more for the second one. I planned to use the cash to cover some vacation debits and thought nothing more of it. That is until I returned from my weekend away and found a bank statement with over $100 dollars in charges due to insufficient funds. I could hardly believe it. I immediately called the bank and they said they would research what happened and would get back to me. (I had perfect banking with them up until now) Later that day they called and said it was due to a stop payment on my refund check. WHAT? I was livid and called LA immediately.

Of course the manager was unavailable. (the whole day) so after picking up my bank statement the next morning, I went into the center and did my complaining. She told me that they only submitted one check so she didn't know what happened. I then said if it was a clerical error they could have had the respect and decency to pick up the phone and say so. They have all of my information on file. Communication could and would have avoided all this. No one contacted me or tried to say, hey we made mistake and need to collect. No, they almost seemed to maliciously get their money back. They did not have to use that tactic. I am an honest person.

It has been nearly three months and all they can tell me is we are waiting for a response from Pittsburgh. They said that they do not have a customer service contact there so I just have to wait. She did however say she would shoot them an e mail. The manager also said that she used to work at the bank and if it were my first offense they could take off all the fees. Wrong and insulting. I asked them for a refund of all the fees and a statement for my bank claiming ignorance and fault. I would like to keep my good standing with them. I am about to demand a contact number or email. It seems like they think that if enough time goes by may be I will let it go. Not my style.

I have lost money, gas and time addressing this. Money and time that is valuable to me. I have two small children (2 and 4) not easily dragged into the clinic. I have gone there every week since this has happened to inquire. Some times twice. It became too difficult to do with two active toddlers so I had to arrange childcare and my days just to get a polite reply that we are still waiting. If I tried to call there was even less of an answer. As a preschool teacher I am not wealthy and do not have cash to just extend to any one. I just do not know what to do next so I am hoping telling them I filed a complaint will help.

I joined in Nov. 07 and went back after the holidays in Dec. and the doors were locked and the center was closed. All the furniture was gone, the place had been cleared out. I gave them 600.00 dollars and received only two weeks of food.

I feel I got ripped off!

I am trying to settle a dispute between myself and GE Money Bank/Care Credit. Care Credit is the credit card company that L.A. Weight Loss uses to purchase their diet plan. The office closed down and has been replaced with a new plan called Pure Weight Loss. I need to know if there is anyone who has had problems with L.A. Weight Loss and their deceptive sales tactics. Is it possible to file a small claims against them or even a class action lawsuit?


I joined L.A.Weight Loss for the purpose of losing weight. I did lose weight but when I failed to maintain it. I still had weeks left so I returned and bought more weeks. I did not receive the support the second time that I had the first time. In fact I was ridiculed on several occasions for not having dropped the expected pounds. I quit. I still had weeks left that I paid for and I still had a lot of product paid for that I never received. In mid January I received a letter fro Medical Weight Loss Clinic stating they would accept my weeks but they would not replace the product I had paid for and had not gotten. L.A.Weight Loss closed on January 4 but I knew nothing about it until January 10. Medical Weight Loss Clinic gave me the following phone number (877) 524-3571 to contact L. A. Weight Loss. I have called this number repeatedly for days at all hours and I always get a busy signal. I believe the phone is deliberately left off the hook or disconnected.

I had no physical consequences but I do feel emotionally abused and betrayed. I also invested a lot of money in this program and have been left high and dry without even the courtesey of an explaination.

I had a contract with L A Weight Loss for a weight loss program. I paid them a lot of money for the program-- $3,000 plus, for me and my daughter. On Jan. 8, 2008, without notice, they went out of business. I would like to get my money back.

I signed up for the program in March, 2005, right after my mother passed away. I spent thousands of dollars for the program which I paid for in advance for 3 years--two years for the program, a year of maintenance and all the bars for those 3 years, in advance. When I went to their office on January 2, 2008, they were closed; and the store was empty and had no information posted. They disconnected the phone, also.

I signed up for LA Weight loss last October. This program, for membership fee, bars and supplements, cost me thousands of dollars. That money I am out of, and basically I have not lost the weight. Now come to find out they are no longer in business; the center I was going to closed. They did not even have the decency to contact their members to tell them what was going on. For weeks I have been calling to make an appt. and have not gotten any answer. I decided to go online and see if I could get any information: they are closed - gone forever. How inconsiderate after people put so much money out.

A long story short I am out of this money and still FAT. Now I have to put out more more to find another program that fits my needs.



On January 4th LA Weight Loss or Pure Weight Loss shut down for good. They did not inform anyone. My husband was leaving for Iraq around this time and I was not able to make it into the center for a couple of weeks. When I decided to return I found that they had all been closed. No one notified me. I paid them over 700 for services that were to last through next year. And part of that money was also for protein bars of which I was owed about 30 boxes. From what I am told they are just throwing out refund claims containing personal information. And if you do not have your contract you are not getting a refund because they already threw all of that away. I do not have my contract because I didn't want my husband to know I was going to do this while he was gone. However, I used Care Credit. Which is a card they use for their service So, I am filing a complaint with the credit card company (even though it isn't their fault). Hopefully, at the very least, I won't have to pay what I still owe. The problem is, I have already paid 1/4 of it off, not to mention other products I bought which were to enhance my weight loss with them, not without. I now owe over 500 dollars, but have paid much more. There are THOUSANDS of others like me. The owners of this company, at the very least, deserve punishment for such terrible business practices.


I am now in the hole the money I spent on the program. I am starting to get nervous about anything I pay for now, thinking no one will deliver on the goods promised (in a contract no less). I am worried about paying this off...even though I am getting nothing for it. I had just signed on in August. I am also concerned about losing weight. They've just left me with a feeling of what do I do now?

I signed up for LA weight loss last spring thinking I could use my own food and only pay $4 a week. Then I had to pay for their nutrition bars which were $25 a box. I put hundreds of dollars into this company paying for bars and the membership up front. I think it totaled about $800. Halfway through my membership the center began only being open for a couple of days a week--those which I worked and could not make it. I had my membership put on hold until the center had more days open (which was supposed to be in January 2008). The center closed with no warning or reimbursement of my membership fees.

I lost hundreds of dollars and it was a total waste of time. I also didn't lose any weight until I stopped eating their nutrition bars.

I went to the office, and it has closed down. I received no letters or notification that the office closed down, and I paid over $1000 for products and have not even received a quarter of the products that I paid for. There was a 877-524-3571 number that was displayed on their door; when I called the number there is a continuous hold and I cannot get through. My doctor has given me notification that I can no longer use their products, and that was the reason for my visit (to get a refund), and they are now closed.

I lost over $1000. I am a Senior Citizen on a fixed income and need help getting my money returned to me.

On July 16, 2004, I signed a contract with LA Weight Loss to lose 15 pounds in 8 weeks--it took me over 1 1/2 years to attain that goal. My contract stated: If for any reason you fail to lose 15 pounds in 8 weeks, LA Weight Loss Centers will continue your program until you have lost the amount of weight indicated - WITHOUT ADDITIONAL CHARGE FOR OUR SERVICES. I had to fight them to keep them from charging me extra, but I finally prevailed on that. However, I have a credit of approximately 55 boxes of LA Lite/Protein bars at a value of $10.73 for each box. I had more than that, but I would go by their weight loss centers and pick up 4 - 6 or 8 boxes of bars for appetite deterrents to maintain my weight loss.

The last time I went for bars in late November, 2007, their North Division office was closed and empty. Their phone number was disconnected. The same goes for their office on Argonne Avenue in the Spokane Valley. There is no information about where to call or to go to get your products or services from LA Weight Loss. All phone numbers are disconnected, with no forwarding number. They have had my money for over 3 1/2 years, and since they are no longer at their original locations, I want all of my money for the 55 boxes of LA Lite/Protein bars for a value of $590.15. I can't find any information about an LA Weight Loss Center in this area. It seems as though they have skipped town with my money. I need your help! Please!

Before I joined I was very misled about the cost of the program. The amount was according to the amount of time to get to my goal weight, not the amount indicated in the advertisement. Apparently the cost of counseling weighed heavily into this amount (which amounted to me being weighed on a scale once per week, and asked what products I wished to purchase.) There was always lots of pressure to purchase their foods and supplements. I agreed to pay this amount, then was told that I needed to purchase the Lite Bars to successfully lose the weight. This, of course, would be a benefit to me to purchase the bulk of them immediately, so I could get a discount on the expensive bars. To get to my goal weight, I needed to purchase 98 boxes of LA Lite Bars. I am still eating the bars that I purchased a year and a half ago, and probably have about 30 more boxes left.

I was told that I would have support after my paid counseling months were up. Even after my goal weight was obtained, I should feel free to stop in as often as needed to pick up diaries and the tools to get me started back up again. After I stopped in today, I was told that I could not have any of the information or weekly diaries because the program is now changed and that I would need to pay membership again. It cost me approx. $1,500 to join, and I lost 14 lbs. which did not stay off. Now they want me to pay again to get what was promised to me the last time.

On January 2, 2008, I went in for my routine weigh in at the LA Weightloss franchise in San Luis Obispo, CA. Much to my surprise, the business was closed down and not a thing was left in the building! I didn't even receive notice,and I still have time left on my contract!

LA Weightloss has been the only program that has worked for me to meet my weight loss goals. By them going out of business and appearing to take peoples' money and run, this has highly affected me. I am upset that I cannot contact them, and they are not offering their clients any information.

In Dec of 2006, I purchased the LA Wt Loss program of 108 weeks at the cost of $324.00 and all the required LA Lites for the entire plan at an additional cost of $1,720.36. They are closing the doors and going out of business! When you call the corporate office the recording says they have no affiliation with Pure Weight Loss which is a total lie. The center just put a sticker over the LA sign. They owe me over $1000 in weeks left and LA Lites that were paid in advance.

I refuse to be ripped off by this company! I paid for the product with a credit card I opened just for that and hopefully they can charge back to LA/Pure as I already paid the bill off.

I went down to see them at Tukwilla and the doors were locked and a notice on the door that they hadn't paid their rent and were closed. I had not lost the weight they said I would and I would like to get at least some of my money back. I paid $304 to join and $216 for bars which I have still have at least 4 boxes coming. I don't know who to contact about this.

This was very hard financially.

This center opened in March 2007. I joined the day it opened.Ii purchased the plan that would help me lose the weight, stabilize my weight loss and then maintain the weight loss. I paid the entire amount up front with the promise (on paper) that I would get 1/2 the sign up fee back after one year and finishing the program. Of course during all these weeks, I was highly encouraged to purchase nutrition bars, supplements, drinks, shakes and snacks that would help. The cost of these was exorbitant but I thought there would be an end to it and it would help get my weight off. I was told in November (in secret by an employee of LA Weight Loss) that the center would be closing! It did not matter about the success of its clients, they were not making the amount of money they thought off of all the sales of nutrition supplements. They chose instead to offer the choice of going to two other centers, both of which are over 50 miles round trip! A lot of the clients at this center live close by or come by on their breaks. They cannot drive that far. LAWL also gave the option of doing their LA on the GO which consists of buying their pre packaged food at an exhorbitant cost. When I asked what about my money that I am supposed to get back, they said I had not finished the program. Well, how can I finish the program if my center is closed? I have called the 800 number and they will not give out the owner's name nor the district manager's name.

I cannot finish the weight loss program that I chose to help me. I got half way through to only be left hanging. It is a tremendous loss of money. Even though I do not wish for an attorney, I feel legally these weight loss centers should be held accountable. This is just not about the money. These are vulnerable people that have put their faith and trust in them to get help which is not an easy decision.


I decided to give LA Weight Loss a try as they advertise $5.00 a week to lose as much weight as you want, and that you would have one on one counseling, when in fact upon my registration the so called counselor told me my total amount due was $923.95, I couldnt believe what I was hearing, i asked what happened to the $5.00 a week thing, and Heather told me well that is our promotion but you have to pay by how much weighy you want to lose.

Then on top of that you have to buy these LA Lite bars that cost $14.00 a box and you have to purchase at least 2 boxes a week, and you must buy these to guarantee your weight loss, when in fact these bars are no more nutritional than a granola bar! Im a nurse and when I was asked to purchase the supplements(FB500,Carb Cravers ect...)I was skeptical, they have not been evaluated by the FDA. How can a company run like this, it seems like false advertising to me, its all a tactic to get you in their doors, and to unsuspecting people like me, you get taken badly, because you want help losing weight.

I also was surprised that these so-called counselors have no dietary background,i had questions that no one could answer, like I said Im a nurse and when Im going to be taking a supplement like any other drug, I want to know what it does, how it works, and are there side effects, none of this could be answered, but yet they wanted my money before I left, in cash, in full, or give them a credit card for the amount in full. this program is despicable.

My wife and I joined LA Weightloss for over $1600 (combined). Over a 2-3 month period (July-September) we were out of town. When we returned in September,we saw that the company had closed it's doors. We were never contacted by LA Weightloss. We never received a call back from the toll free # posted on the door.

We are out $1600 without any evident recourse.


I had been going to LA Weight Loss for about 1 year. I had reached my goal and the individual that helped me that one day said they would submit for 1/2 the refund. Couple of weeks past and I asked when I would receive my money and then they told me that I had gotten the wrong information I still need more weeks before I refund was issued. I girl that gave me the information the first time didn't know what she was talking about and she laughed.

Finally in July again they said I had reached the weeks to recieve my refund and that it would be summited. One month pasted and didn't recieve my money. I asked about it and they said it was summit should be couple of more weeks before I get something. I kept going to continue the program and go for my other have.

One Saturday I was out there to get weight in and returned the following Saturday to find I note on the door that because of legal issue they could not longer proform business there. I never recieved I call or letter about them closing and never to this date recieved any of my refunds back.


Paid money up front for services that were not met. They closed before my time was up and didn't return my money.


I signed up for the program and was also told that I had to purchase all the lites or I would not be eligible for my rebates. I bought the lites as I went thru the program because it was the only way I could afford it. And paid over $600.00 for the program. I stayed with the program faithfully for about 2 years. I rec. my first rebate of $143.00 and then I had another 26 weeks to go for my final rebate check.

I went in for my final weigh in and was within the required 5 lbs of goal weight and found that they had closed their doors for business. They did make good on my balance of Lites left on my account but I am out my rebate. What upset me the most is in talking to one of the girls that worked there they knew something was happening and never said anything to help us. I was also told by an ex-employee of LA Weight Loss that it was not required to buy the lites in order to rec. your rebates.

I went in last week to sign up for the weight loss program with LA Weight loss centers. I paid $252.00 for the plan then I was told the diet supplements were an additional $67.00! They then brought me the contract that talked about the LA Lites. The contract stated that the LA Lites needed to be purchased to successfully complete the plan. The contract states the rate of $29.00 but suggest that the best way to purchase is to do it by bulk. I signed the contract figuring that I could purchase a box and if I liked them then purchase another, never once being told that they must be purchased by bulk.

This is where it all came out that I HAD to purchase the plan in bulk for $975.00! When I refused, they told me that the plan could also be purchased for $578.00 for just the stabilization bars of 6 weeks! I continued to tell them that there was no way I was paying any more money for this program. They then sent a rep to my home to drop off boxes of the courtesy bars; they taste like chocolate covered doggie treats!


I began the program with the belief that L A Weight Loss would follow up as promised with my progress. After I paid to enroll and the LA Lites, I did have any more contact from the office. I have tried to cancel the membership, and I get the runaround and I've been told that I cannot cancel or get my refund.

I joined LA Weight Loss in the winter of 2005. I faithfully went to the meetings with my counselor. I never saw the same person on a consistent basis. It was tedious and frustrating because they never stuck to what they said they were going to do when I joined. The cost was almost $1,000.00. I had a family emergency occur and had to leave and go to another state. They told me that I could not go to another LA Weight Loss Center. Therefore, I arranged with them to continue when I returned. I went back in 2006 late in the year. I found that it was less dependable than when I joined.

I told them I did not like the program and wanted a refund. That was not going to happen. So, I went back after that and yesterday when I went for my consultation and weigh in, I found that they had gone out of business. There were other women outside who were equally as shocked as I was.

I entered the center for the advertisement of an 8-week program. I sat with a representative we spoke about menu and fast forward drinks. I distinctly mentioned that I could not have any type of stimulants. In fact, I also mentioned about the use of any soy products. I was told they do not use any of those products but for a fee of $531.00 dollars and 22 weeks, I can loose 45 pounds.

I tried to speak to the center on Saturday and was turned away at 12:30 p.m. They had my money in 24 hours they now want too keep $149.00 for doing nothing but harassing me over the phone and telling me not to be so short in my tone of voice.


I went in to the center and I was helped right away, they were very friendly. I got the scoop on the program minus the fact that I would have to purchase the LA lite bars even after I lost the weight. I only needed to lose 20 lbs so I would only be on the diet for 10 weeks plus 6 stabilization wks and 52 maintenance wks. but in order to receive the rebate of 1/2 cost of the program I would have to be on the LA lite bars which came out to be about $28/wk X 68 weeks = $1904 plus $640. which was the cost of the program for a grand total of $2544.00 just to lose 20 lbs!

I went back within 24 hrs to cancel and they were very rude. The manager told me she was busy and that she had already told me over the phone she would refund my money.

So I gave her a letter of cancellation and asked her to put it back on my credit card, she never did but the good thing is that I called my credit card that same day and asked them to note my acct. that I had cancelled within the timeframe allowed, so when I called them, they knew immediately so now it's being investigated by my credit card company. I don't know if i'll get my money back.

I started my program January 17,2006. When i enrolled i was not told that in order to follow my diet plan that i would need to purchase the protein bars to keep losing weight. Because it was myself and my daughter enrolled this became very costly. therefore forcing me to stop purchasing the bars. this became a back and fourth weight loss. To date i have loss no more weight. I would liked to know that in order to reach my goal they would have informed me that i needed to buy there products only. I am very dissatisfied with this program.

I paid $800 upfront for services advertised on a TV program I saw. After 3 months I was treated like a 2nd class citizen and was so uncomfortable I couldnt go back into the establishment. They made me cry, treated me like I was always cheating on the plan, telling me I needed to buy fat blockers, buy there Lite bars. I wrote a letter to the corp office explaining my situation and they invited me back saying maybe they could change my plan and let me see another dietician in the office. That wouldn't work for me, the office was so small and sometimes there was only one person there to help you and it was always the individual that always made me feel uncomfortable. I feel they took my money and didnt provide the professional service they sold. It wasnt until I saw the show on 20-20 where I knew I wasnt the only one they treated like this.

I too went into LA Weight Loss when my hopes were at their lowest. It sounded perfect. The price didn't seem so bad until I got in there. The advertised specials were no longer in existence...the day I was there. I was to pay over $800 immediately but was assured that I would get half of that back after I met my goal. Ok, so if this really works and I will get at least $400 back, then it might be ok.

There was high pressure sales and so I caved and signed up. Who wouldn't when they are promising this is it!!! I did ok but felt disappointed when each time I went for a consultation I was hit with a sales gimmick. You really need these bars, they are going to make you succeed....... I would tell them I didn't want them and couldn't afford them. Oh, but you can finance them or you can get a great discount if you buy today....... Again, feeling pressured to buy I caved.

Yes I was weak, but I felt they wouldn't help me if I didn't buy their products. Every time I went in, I felt as though they were trying to sell me something more and that was the goal rather than supporting and encouraging me. They didn't really care what I was going through. Then after three months on the program, I had personal issues. My mother almost died, my work was requiring more time so I wasn't able to go in three times a week for consultations. It may not have been so bad but there were NEVER enough employees at this center so you always had to wait and wait to see someone so time was definitely an issue.

Therefore, I told them I wanted to continue and didn't want to jeopardize my money/sucess and would like to be on hold until I was able to resume coming in. They said that was fine so I got completely involved in what was happening in my life and didn't return. When things finally settled down, some months later, I went back in. They never once called me or wrote me to encourage me, to see if I was coming back or if I had fallen off the face of the earth....... I was disappointed in that as I thought this was to be about support and encouragement. It wasn't.

My wife and I signed up for the program like many others and got suckered into going over $4,000 in debt with program cost and pills, ect. The program did not work much at all.

I was having a sodium deficency which was causing me to have light-headed spells. I was execused from the program with a doctor's note BUT only received money back for the time I didn't use on the program. My wife is terrifed to continue after seeing me in my sick state. Yet, LA Wight Loss will not refund our money which has put my family in such a financial hole that we have moved in with my in-laws.

I too was manipulated using extreme sales pressure along with emotional pressure to spend way too much money on a program that does not offer anything of value. I spend almost $500 on a year membership, not to mention what I spend on supplements and vitamins.

Severe economic consequences. The timing was right around Christmas, and because I was made to feel bad about not adhering to the program, I slipped up during the holidays and never went back. I received 1 phone call in 3 months.

I just saw the 20/20 story on LA Weight Loss and the same thing happened to me here in San Diego California. They got me by playing on "dating again as a single woman in her 40's and if you want to even THINK about internet dating, you better be able to take a picture". There have been no follow-up from counselors, no "counseling" - just buy, buy, and buy. They refused any refunds.

I lost $2500.00 and gained 10 pounds.... I would like a refund of my money and if they could take the weight back, too, that would be great!

I am dismayed about the services that were not provided from the LA Weight Loss Center and the unprofessional manner in which my case has been handled. I am choosing to communicate only in writing since I have been questioned about actions, dates and information I have provided. The letter will also ensure that there are no miscommunication, misunderstanding and misinterpretation. I am appalled at the way the LA Weight Loss Company is not handling my complaint which leads me to believe that customer service is not important to the LA Weight Loss Franchise Company.

The LA Weight Loss Center promised the following:

One on one counseling-you will visit the center three times a week for motivation, guidance, knowledge, and encouragement. Track your progress-during your visits we will weigh you, review your diary and take your blood pressure.

Personal Eating profile-we will assess your eating behaviors and your relationship with food to help you overcome weight loss challenges. We will answer any question you have, keep you motivated to lose the weight, and help you reach your goal.

The only service I was receiving while attending the program was getting weighed three times a week and getting my blood pressure checked once a week.

I enrolled in the program and the contract even states that you do not have to purchase the lite bars, but they push them anyway. They will not give you any cost up front on purchasing any of the bars or anything else. They tell you that on your next visit they will explain. When I went to my 3rd visit that was when they tell you that you can buy them in bulk. Instead of paying $29.95 for them.

No matter how you ask you questions regarding what you have to buy in the program they do not give you direct answers at the time you sign up. They push the fact that you only need to purchase grocery store food until you sign up. Then they tell you need to buy their lite bars after they take you payment.

Now if I do not continue the program I will lose my $234.00. I'm sure they have a good program, but the cost is not stated up front.

After spending 45 minutes with a very energetic young lady touting the benefits of the LA Weight Loss program I signed up and walked out $551 poorer. I had a second appointment 2 days later with a different person who did kind of an in-take evaluation on me. The third appointment, after I had consumed the juice for the weekend, I was presented with my plan for losing the 30 pounds.

I almost fell out of my chair when a plan was presented for me to purchase over $1000 worth of their LA Lite bars. When I said that was not going to happen, a second plan for over $500 was presented as plan B. I was still shaking my head when plan C was offered, at over $200. I felt like I had been slapped in the face.

I know that all of this had not been explained to me - that I was supposed to eat all of these rather bad tasting protein bars. When I explained that I would not be purchasing their LA Lites in bulk, I was told my three sessions were over and all I needed to do was show up and weigh in 3 times per week. I was actually told that I would not lose the inches if I did not use the LA Lites.

They drag out the 3 sessions just long enough that you cannot back out of the contract. I was so disgusted with myself for falling for such a stupid thing, that I called them up the next day and told them I would not be returning.

I am a counselor for LA weight loss centers and am sorry that many have had such bad experiences.

Unfortunately, clients are not the only ones the company misleads. They mislead their counselors - if we don't sell, we don't make money and for many of us this is our only source of income.

I joined the Lawton office a few weeks ago. I was told the my purchases had to be put on a creit card that they would get and it would be interest free for as long as I was on the program. That my monthly payment would not be more than $49.00 per mo. and that I could leave the program at anytime I wanted to. That I would only have to pay $149.00 plus the supplements I had used. When I got my first statment, my monthly payment was $100.00 and my account was over $3000.00 and now they are not letting me pay the amount of $149.00 plus supplements. I was told that they didn't give refunds.

Well, I didn't try to get a refund, as they have signs posted everywhere about no refunds. I went in last year for a consultation and Stacy told me how much it would cost and I said I want to think about it. I made the mistake of bringing my kids who were acting up. Anyway, she said to me it will cost me at least $100 either way. Well, I was speechless, as I thought the consultation was free. My plan of grabbing the kids and making a break for it went out the window at that and I ended up with a new Care Credit card with $1,000 plus dollars on it.

The plans are not like they promote at all. They tell you that you can go into any restaurant and choose what you want but most approved itmes are salads. They tell you you can have ice cream, but once your in only non fat sugar free icecream. I thought it was going to be more of a moderation plan. For example a small amount of regular ice cream, and occasional dinner out, but it is very restrictive and they keep wanting you to buy more and more things. Anyway, I did okay for a while, but gave up and now have gained back all the weight I lost. Some, however, may be due to a recent thyroid problem that has been discovered.

Anyway, my suggestion is to people is to not even go in and talk to LA Weightloss, it is not as it seems on TV and radio at all.

Back in November, just before Thanksgiving, I went in to an LA Weight Loss Center to see about joining since in their TV ad they make it a point to say "No food to buy", etc. I liked the idea I could use my own food. When I went there, however, they bombarded me with all these supplements, some of which I would be unable to take because they contained iodine and I'm allergic to that. They also said I would have to use their nutrition bars in order for the system to work and to qualify "to get half my money back" at the end. Also to qualify, I HAD to go in three times per week for weighing and a consultation.

However, I found that their hours were very difficult for me to manage due to my work schedule. They were only open Monday through Friday from 9-7. On Saturdays they were only open from 9-1. One week, I had been SO swamped I could not get through until evening hours after 7 so made an effort to get in on Saturday. I had a client earlier that morning and so after that client, when the second one came in, I placed her in the chair and prepped her and then told her I would be right back because I needed to go down and get weighed. I raced down there (about 8 minutes from where I was) and got there JUST a couple of minutes before 1.

The door was already locked and the lights were off. I saw the woman who was the manager in there and tapped on the window. She opened the door finally and said she was already closed. I told her I HAD to get weighed because I had been unable to get in all week long. She was really snotty and said something like "well, I've already closed everything down" which made me really wonder because how much is there to just sticking someone on a scale and weighing them? It couldn't take more than 5 minutes!

Well, I told her then that I just didn't think this was going to work for me. She then retorted "Why? Because I close on time?" and I told her no, she had obviously closed early because the place was already locked and dark when I drove up in front of the door a couple of minutes BEFORE 1. I just left and they called two times after that and left messages on my machine telling me they had specials going on their nutrition bars but I never called them back.

On Nov 30, 2005 I went in for my free evaulation. I decided to give the plan a try and was convinced to sign up for a plan that consisted of 84 weeks. At the time of signing the contract, I was not told that there is a three day grace period. As a matter of fact the counselor wrote on the contract that the program fee and program were both non-refundable. I was not shown the "particular" diet that I would be on but was told, "you'll never know you are on a diet".

I do know I am on a diet, I am not enjoying anything I am eating nor was I told of the cost of the LAlites. I guess that is my next visit. It's like that hook you with the evaulation, wait three days then have you come back in for another counseling session or whatever they call it. I am not very happy because I have spent $584 which I was told would be tax deductible....yeah right. I have gotten nothing but negative feedback from anyone who I have told that I have signed up for the ultimate weight loss SCAM!!!

When I joined LA Weightloss they do not explain everything up front with you and once you have paid in full then the next visit they start to throw all of these products at you what they say you need to buy for the guarantee to be effective. They did not explain to me everything on the paper that I signed, my husband came in every consultation visit with me and not once did they say that you had to buy their LA Lites to get half of your money back once you hit your maintenance. I found an article on the website saying about their LA Lites and that you need to purchase them so I brought it in yesterday and asked about it and the girl said yes hon you do need to buy them and come in three times a week in order for the guarantee to be validated.

I told her that I was not told this and she said well you signed a paper and I said then I was not told everything on that paper she must have skipped a few things to make it sound good. I asked my husband again do you remember them mentioning this and he said no because I would have questioned it, so now I gave them almost 700.00 and they want me to spend another 1500.00 for the products or to buy them each week it would be 40.00 a week that is crazy. So my complaint is I would like my guarantee to be effective even if I don't buy their LA Lites. So I am hoping you can help. Thank you for your time. Debbie

Very upset and feel like I have been lied to. I will not recommend this program to anyone.


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