CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS

Small Claims Guide \| Class Actions \| Lemon Law \| FAQ \| Resources \| Newsletters \| Spanish
Automotive Education Electronics Family Finance Health Homeowners Shopping Travel

Nursing Home Agrees To Refunds

December 9, 2004
When residents of a West Virginia nursing home paid for their care in advance, the company stipulated that, should they die before their contract expired, their relatives would receive a refund. But the nursing home's parent company apparently reneged on the deal.

West Virginia Attorney General Darrell McGraw says his office has reached a settlement with Regency Park, a Maryland corporation headquartered in Annapolis, Maryland, to provide the agreed-to refunds. To date, 11 families have complained to the attorney general's office and have received refunds totaling $16,317.35.

Regency Park had represented to its residents that they had a day-to-day contract and promised to refund residents' families if a resident died prior to the time period for which they had paid in advance. The Executive Director of Regency Park even sent refund invoices to the owners of the company in Maryland listing the amounts the relatives were owed. Despite consumers' numerous requests for the promised refunds, Regency Park failed to honor the consumers' requests.

The settlement also includes a provision that requires Regency Park to provide a refund to all other consumers who file a meritorious complaint with the attorney general's office by January 21, 2005.

The Consumer Protection Division began investigating Regency Park when it received several complaints from consumers regarding the refusal to pay refunds. A lawsuit was filed in the Circuit Court of Cabell County this past September.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

May 17 2008

READER SERVICES

Print, Email & More

Free consumer newsletters
Sign up now!

Back to the top |

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.