As flying becomes more of a hassle for most travelers, Lufthansa says it plans to pamper its first class passengers even more. The German airline begins December by offering its first class passengers their own terminal and lounges at the Frankfurt airport.
The airline said it is taking the step in order to set itself apart in the "premium" travel segment.
Concierge services, limousine-transfer direct to the aircraft, a gourmet restaurant and personal attention for guests from arrival at the airport right through to take-off are the special features of the service with which Lufthansa says it intends to make travel even more comfortable for its first class guests, and most likely breed even more resentment in coach.
In the future, Lufthansa will help its first class passengers in Frankfurt with the usual procedures when arriving at the airport, from parking the car to check-in, security controls and customs, in order to save time and make their journey more hassle-free.
"The customers should have more time for more important things. First class guests who spend many days of the month aboard an aircraft and at airports expect to be able to decide for themselves how they spend their time. We would like to create an environment similar to that of a journey by private jet," said the Chairman of Lufthansa's Executive Board Wolfgang Mayrhuber.
A separate Cigar Lounge with snacks and drinks is also available for smokers.
