New York Seeks Contempt Order Against Jennifer Convertibles

Jennifer Convertibles
• Sales practices
• Delivery problems
• Warranty
• Insider's View
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News
• Court Orders Jennifer to Reform & Pay Refunds
• NY AG Asks for Contempt Citation
• New Jersey Sues Jennifer

April 6, 2004
New York State Attorney General Eliot Spitzer has filed a motion for contempt against a Jennifer Convertibles, seeking to end the company's allegedly fraudulent, illegal and deceptive business practices.

The motion for contempt alleges non-compliance with an order the Attorney General's Office obtained in 1998 which permanently enjoined Jennifer Convertibles from engaging in deceptive business practices. The company also agreed to implement sales policies to be followed in the sale of all merchandise.

The order was obtained after hundreds of consumers filed complaints with the Attorney General's office. The complaints alleged that Jennifer Convertibles failed to provide refunds for damaged or defective furniture, failed to repair or replace defective merchandise and did not honor guarantees and warranties.

Since January 2000, Spitzer's office has received over 150 new complaints from consumers alleging that Jennifer Convertibles is engaging in the very same deceptive practices prohibited under the 1998 order.

"My office will continue to monitor those companies who violate the law while continuing to engage in deceptive practices," Spitzer said. "Hundreds of consumers have had problems with this company and we will seek restitution on their behalf."

In the motion Spitzer is seeking a court order holding Jennifer Convertibles in civil and criminal contempt for violations of the 1998 order, requiring Jennifer Convertibles to provide restitution to consumers, and pay civil and criminal fines and penalties.

New York Consumers with complaints against Jennifer Convertibles are encouraged to contact the Attorney General's consumer help line at (800) 771-7755.

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