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Consumer Affairs

Reconsidering Black Friday: Is It Really Worth It?

As Black Friday gets longer, demands on consumers - and employees - increase


PhotoAs you may have heard, some retailers are pushing the boundaries of “Black Friday,” the kick-off to the holiday shopping season, back into Thanksgiving Day itself.

Traditionally, stores opened their doors at 5 a.m. or so Friday morning to the crowds of consumers lined up for advertised “door buster” specials. But in recent years many big box retailers have opened their doors earlier than their advertised opening times, causing consumers to begin arriving even earlier, often spending the night in the parking lot.

Is all of this getting out of hand? Apparently some

Target employees think so. Target, along with Best Buy, Macy's, and Kohls will be opening at midnight on Friday morning.

Target employees revolt

Anthony Hardwick, an Omaha, Neb. Target employee, has started an online petition against the early opening and has collected nearly 37,000 signatures, he says. Hardwick told reporters he is scheduled for a 10-hour shift that day.

Retail employees might be forgiven for dreading an early start to Black Friday, when it can be said they could literally be risking their lives. On Black Friday 2008, a 34-year old part-time clerk at a Long Island, N.Y., Walmart was trampeled to death by a crowd he was trying to contain as they ripped doors off their hinges and rushed into the store. Walmart was later fined $7,000 for the death.

While Black Friday shopping is a tradition for many consumers, are there really that many savings? While big box retailers routinely advertise low prices on laptop computers, flat screen TVs, and other expensive items, stores usually only have a few of these items in stock. They go to the customers willing to stand the longest outside the door and then fight their way to the counter in the opening minutes.

Consumer complaints

Last year, Vicki, of Gallup, N.M., said she and her husband went to Walmart at 6:30 a.m. on Black Friday to buy a new flat screen TV.

“Forty-eight hours earlier I called and talked to the electronics department and was told that we would be given a voucher,” Vicki reported last year. “When we got there the TVs were sold out and the vouchers were never given out.”

That elicited this response from another Black Friday shopper, Anthony, of Pembrook Pines, Fla.

“That is what the spectacle of Black Friday is about,” Anthony told ConsumerAffairs.com. “Everyone lines up for doorbusters, and the ads themselves say there are extremely limited quantities! I have been 'BF'ing' for over seven years, and everyone I've run into always knows the deal: first come, first served, and if you want to guarantee a purchase, be among the first five in line.”

Adrenaline rush

In Anthony's view, Black Friday is an adventurous adrenaline rush in which you may or may not capture the object of your desire. The thrill of the pursuit is as important as any bargain. Less adventurous consumers should probably take that into consideration.

After all, Black Friday is followed by “Cyber Monday,” when online retailers offer bargains to those who shop online. While consumers aren't guaranteed of getting every low-priced item they want, they can at least shop in the comfort of their home, and not risk life and limb in the aisles of a store in the middle of the night.


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Valerie Stoddard (Tue, 15 Nov 2011 23:11:58 +0000): I really can't think of anything more ridiculous than camping out in a parking lot to shop - ESPECIALLY at Thanksgiving. REALLY? Where are your priorities people?
Steve Flanigan (Wed, 16 Nov 2011 00:18:11 +0000): To all of the retailers out there. You can take your "Black Friday" and shove it up your money hungry greedy corporate ass! I have never bought into it, (sorry about the pun,) and never will.
Molly Lupton Espey (Wed, 16 Nov 2011 00:39:51 +0000): this will be my first year not working at a movie or retail place. NOT going shopping.. I am not crazy.. lol
Wendy Sposa (Wed, 16 Nov 2011 02:13:49 +0000): I once watched a grandma punch another grandma out at 4:45 am in a Target parking lot. All for a free trinket worth about $3 for the first 200 people. She thought she was cutting the line...now is that what the joy of Christmas and Thanksgiving is all about? Then later that night I heard on the news about another dying by trample in wallmart. Never again for me~ LOL!
Amy Wolfteich (Wed, 16 Nov 2011 02:16:09 +0000): I'm right there with ya, Wendy!!!!!!
Elaine Daly (Wed, 16 Nov 2011 02:25:22 +0000): It's sad that the Christmas season now stands for greed and materialism. Spending time with family and friends is much more important to me than waiting in a line in the middle of the night for something that I can get cheaper later.
Erin C. McCollough Puleio (Wed, 16 Nov 2011 12:31:16 +0000): Which is why all of my holiday shopping is already done. Instead of stressing, I can just sit anc enjoy my fmaily during what is supposed to be a family oriented holiday.
Jeff G Rottman (Wed, 16 Nov 2011 14:11:28 +0000): I won't be shopping that Friday, more important things to do, like visiting with family!
Frank Cole (Wed, 16 Nov 2011 15:42:30 +0000): It's all indicative of what the priorities of our society are.
Apostle Pat Gaston (Mon, 21 Nov 2011 01:10:52 +0000): After reading all the comments here I just would like to applaude each of you for being people of great character and integrity! It is good to know there are people such as you who possess the Daniel spirit who refused to compromise his principles and conform to what everyone else was doing. For his stand he was thrown into a lion's den. And for his three friends who also loved God and agreed with Daniel, they were placed into a extra hot furnace But God delivered them all! May you each receive a Daniel blessing for seeing the real reason for the holidays and refusing to compromise!
Nancy Bibo Cole (Wed, 16 Nov 2011 15:54:03 +0000): Thank you petitioners who are standing up for themselves, and their families! This Country has been moving in the wrong direction for years, we all have watched it coming. Retailers are only in it for the money, they don't care about you or your families. Why would anyone support this? Why would anyone participate in Black Friday at all? If you think your kids are going to like an electronic toy, more than having a wonderful relationship with YOU...you are wrong! Keep these traditional Holidays as they were....make your family bond stronger....and take the power away from retailers. You'll still get great prices later.
Tina Pelton Robinson (Wed, 16 Nov 2011 16:33:28 +0000): I agree Nancy!! This is getting way out of hand!
Curtis Bathurst (Sun, 20 Nov 2011 01:43:18 +0000): When I worked in retail, we all had to be at the store at 4:30am; mild by comparison to these new midnight demands, but even still, it forced my whole family to shift Thanksgiving dinner hours ahead, and rush through our time together so I could get to sleep. These new midnight openings are way beyond reasonable, moral limits. As consumers, I'm ashamed that enough of us support this behavior to make the practice viable to retail employers.
Nancy Bibo Cole (Sun, 20 Nov 2011 01:54:08 +0000): I agree Curtis....thanks for adding your opinion. You are absolutely right!! It really needs to stop
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