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Consumer Affairs

Feds To Review Four Million Foreclosures

New hope for those wrongfully foreclosed upon


PhotoFrom the reports filed by distressed homeowners, it's clear that many foreclosures over the last few years might not have been necessary.

For example, Miranda, of Eugene, Ore., reports that she called her mortgage company, Bank of America, when she knew she was going to be late on a payment. Miranda said she was receiving the money to make the payment, it was just that she wouldn't be able to make it on time.

“I was advised that I was pre-approved for a mortgage modification program, but wouldn't qualify until I missed two payments,” Miranda told ConsumerAffairs.com.

Didn't really need a modification

So even though she could afford to pay her mortgage, Miranda followed the bank's advice, was late on a payment, and was invited to apply for the modification program.

“By the time I was eventually denied for the program, it had been two months and it was the day after they sent my mortgage into foreclosure,” Miranda said.

Miranda's, and as many as four million other foreclosures, may receive independent reviews under enforcement actions by the Office of the Comptroller of the Currency (OCC) and Office of Thrift Supervision.

So far, the OCC says 14 large mortgage servicers have been required to correct deficiencies in their servicing and foreclosure processes and to engage independent firms to conduct a multi-faceted independent review of foreclosure actions that occurred in 2009 and 2010.

Independent review

Independent consultants have the job of evaluating whether borrowers suffered financial injury through errors, misrepresentations, or other deficiencies in foreclosure practices and determining appropriate remedies for those customers.

Where a borrower suffered financial injury as a result of these practices, the consent orders require remediation to be provided.

"The independent foreclosure review is a significant component of the mortgage servicers’ compliance with our enforcement actions," said acting Comptroller of the Currency John Walsh. "These requirements help ensure that the servicers provide appropriate compensation to borrowers who suffered financial harm as a result of improper practices identified in our enforcement actions."

Watch for a letter

If you are one of the eligible homeowners, be on the lookout for a letter from your mortgage company that will explain how you can request a review of your case.

If you don't receive a letter but feel you qualify for such a review, the OCC has set up a special website where you can get more information about the process.

From the many reports received by ConsumerAffairs.com over the last three years, it is clear that many homeowners believed they were following the rules and providing needed documentation for a modification when they suddenly learned their homes were about to be sold at foreclosure.


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Ronald Wilkinson (Tue, 01 Nov 2011 22:20:57 +0000): The AG of the USA needs to do due dilligence. They need to impanel a commitee to investigate the mortgage industry, all of it. The panel can't include politicians. They can figure it out- the JD not congress. No bankers, no servicers.
Marianne Sippel (Wed, 02 Nov 2011 04:13:53 +0000): If you were foreclosed on, your address would have changed. Where is the mortgage company going to send this letter? Better check out this website, people. Share it with unfortunate friends. These people aren't going to search for you.
Sharin James (Sun, 06 Nov 2011 22:07:11 +0000): I called, and I am on the list. They will have your name and the info of foreclosed property in the computer. Please call... and then follow up a call with the Senator of your State. The only way we can stop the banks is to continue to make the phone calls to the Senators and Governors, maybe if they recieve enough calls from us, then we will show these banks they cannot screw us over. Our Senators and Governors are suppose to be there to protect us.... the consumer. We got a raw deal, and we all need to take a stand.
Carmella Gambino (Sun, 06 Nov 2011 22:44:56 +0000): who or what number did you call ?? The link to "special website that OCC has set up" does not work....my house has been set for forclosure sale for tuesday !! I need help right away !
Sharin James (Sun, 06 Nov 2011 23:19:59 +0000): Carmella Gambino - 1-877-465-0428 State Comptrollers Office
Carmella Gambino (Sun, 06 Nov 2011 23:35:52 +0000): thanks-I wish this article would say what it will do for us other than just review it .....we have all been suffering and hanging on for so long, the banks should be imposed huge fines for everyone they review and find errors in.
Carmella Gambino (Sun, 06 Nov 2011 23:37:33 +0000): and what a joke......the mortgage company is going to send the letter??? ha ha ha....they dont want us to be modified or to keep our houses.
Sharin James (Sun, 06 Nov 2011 23:44:05 +0000): Carmella Gambino if the banks are found to be in fault, I believe they will be forced to make it good. If you still have your home, they will be made to do the modification. If you have lost your home, and suffered financially, they are suppose to give some sort of reimbursment. And, if everyone calls their Senators, then maybe this will help speed things up. I have been fighting since 2008.
Sharin James (Mon, 07 Nov 2011 00:56:55 +0000): Carmella Gambino The letter comes from the Comptrollers Office, when I called them they even told me what day mine was getting mailed out.
Sandy Edelstein (Tue, 08 Nov 2011 03:46:36 +0000): Let's foreclose on all the corrupt politicians, bank employees, Wall Street scammers.
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