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Consumer Affairs

Postal Service Faces 'A New Reality'

USPS wants to cut processing facilities, "adjust" service standards


PhotoThere's not much of a market for blacksmiths these days and the  Postal Service is facing up to the harsh reality that the market for its services is also fading fast.

The immediate problem for USPS is a $5.5 billion payment due this month to the postal workers pension fund. There is no money to make the payment and it appears likely USPS will default.

USPS, which admits it is in danger of running out of operating funds early next year, today proposed sweeping changes that it says would save up to $3 billion a year by cutting its network of processing facilities by more than half and adjusting service standards.

No longer realistic

Proposals under consideration include studying nearly 250 processing facilities for possible consolidation or closure, reducing mail processing equipment by as much as 50 percent, dramatically decreasing the nationwide transportation network, adjusting the workforce size by as many as 35,000 positions, and revising service standards for First-Class Mail.

“We are forced to face a new reality today,” said Postmaster General Patrick Donahoe. “First-Class Mail supports the organization and drives network requirements. With the dramatic decline in mail volume and the resulting excess capacity, maintaining a vast national infrastructure is no longer realistic."

Since 2006, Donahoe said the USPS has closed 186 facilities, removed more than 1,500 pieces of mail processing equipment, decreased its employee complement by more than 110,000 through attrition and reduced costs by $12 billion.

Mail volume has declined by more than 43 billion pieces in the past 5 years and is continuing to decline. First-Class Mail has dropped 25 percent and single piece First-Class Mail — letters bearing postage stamps — has declined 36 percent in the same timeframe, and nearly 50 percent in the past ten years.

No more next-day mail

The mail processing network was constructed to process and deliver First-Class Mail within a 1–3 day window depending on where the mail is sent and delivered. With the proposed change, the new service standard would become 2–3 days, meaning that on average, customers would no longer receive mail the day after it was mailed. 

“Our employees continue to do a terrific job for our customers and are among the most dedicated workforce anywhere. These are difficult times and our announcement today does not reflect on their commitment to service,” Donahoe said.


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Jacqueline Folwell (Sat, 17 Sep 2011 02:43:38 +0000): this just means a whole lot more people out of work and on the unemployment and food stamp lines. guess this means slower mail and worst service. Maybe if they stopped delivering unwanted catalogs and other junk mail too that would help too. I know I have to burn a tree a day to get rid of it all. Guess some will have to send their bill payments earlier to get them paid on time or buy a computer. Another thing the government has messed up. This doesn't sound like creating jobs to me. sounds more like unemploymentb will hit A NEW RECORD HIGH. oH, I KEEP FORGETTING THEY DON'T INCLUDE THOSE THAT DON'T QUALIFY FOR OR HAVE USED UP ALL THEIR UNEMPOYMENT BENEFITS IN THEIR PERCENTAGE.
Chino Zac (Sun, 18 Sep 2011 21:07:46 +0000): may god help them?
Kathy Beaman Cook (Sun, 18 Sep 2011 21:19:34 +0000): Because the USPS is NOT a part of the Government anymore, why should they be responsible for paying100% of the pensions of the Civil Service employees that were hired when it was? The agreement was that for those "Civil Service" employees the Government would pay half and the USPS would pay half of their pensions. But like everything else, the Government failed to pay their portion and has been stiffing the USPS for the past several years with 100% of the pre funding payment. Now, all the USPS wants is for congress to step up and pay their portion so that the USPS can remain viable without affecting cost or service to the American public. But as usual the Government has no money to fulfill their obligation and therefore they are making it out to seem that it is the fault of the USPS when in fact the USPS has been carrying them for many many years. If they would own up to their responsibility the USPS would be just fine.
MikeTerri Hunt (Sun, 18 Sep 2011 21:51:38 +0000): Can we think for one moment, and this being just a statement. Why do we need 6 day mail delivery? Why not drop Saturday as a mail delivery day and go from Monday - Friday servicing mail. This would cut down on the gas, workers pay for the extra day and put money back into the pocket of the USPS, which would help in providing funds where needed. Jobs are cutting back every where, not only with days but pay. This would make a bit of sense to me. To keep the trucks in the garage for one day a week across the country could mean a savings in gas. Plus many less people to have to pay for Saturday business, although it would keep all people working Monday - Friday. I don't need my junk mail on Saturday's...Just saying.
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