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Consumer Affairs

Despite Tough Economic Times, Consumers Want (and Buy) Luxury

Study finds consumers' desire for designer products still strong, companies happy to oblige


Recession? What recession?  

According to a new study from the USC Marshall School of Business, people are still looking to purchase high-end, luxury items (whether they can afford it or not), especially those with the brand’s logo prominently displayed, just as they were before the country entered these tough economic times.

The study, “Conspicuous Consumption in a Recession: Toning it Down or Turning it Up?” co-written by USC Marshall School of Business Associate Professor Joseph Nunes suggests conspicuous consumption endures, even during a recession.

The researchers also found a number of the world’s foremost luxury houses introduced even more conspicuously branded goods at the height of the recession, rather than abandoning prominent logos for more subdued designs, suggesting they have no intention of toning it down.

Nunes said he and his fellow researchers launched the study in response to reports that consumers were shying away from loud logos and conspicuous consumption due to the financial meltdown.

“We asked, ‘Is this true?’ Because it didn’t look that way on the street. And we found the data tell a much different story,” said Nunes.

Designer handbags

For the study, the researchers looked into designer handbags, considered the “quintessential status good.”

They focused on Louis Vuitton and Gucci, the first and second ranked luxury brands in 2008, according to Interbrand. They also looked at luxury brand offerings from Hermès, Burberry, Dolce & Gabbana, Fendi and Prada. And they paid close attention to changes in prices and the number of items offered.

Then, they compared data from January 2008 -- prior to the October 2008 collapse of the markets -- with data from May 2009, in the midst of the recession and found “products introduced during the recession actually display the brand far more prominently than those products which were withdrawn.”

This resulted in designer handbags that were more conspicuously branded than before the recession.

Marketing strategy

Nunes said he and his fellow researchers decided to look at consumer behavior from the firm side to see if companies were responding to all of these reports of consumers no longer wanting to engage in conspicuous consumption.

“Yet, no firm in our study toned things down by offering less conspicuously branded products,” he said.

Further, Nunes noted, companies either maintained or increased the extent of logo-laden products in their advertising -- an outlet affording companies the ability to portray their brand any way they like.

Other key findings from the study included:

  • If consumers had demanded fewer conspicuously branded products during the recession, companies would have responded with more understated designs. Instead, the researchers observed the exact opposite: Companies produced and advertised goods that continued prominently displaying their logos, or displayed them more prominently.
  • If luxury goods manufacturers failed to meet consumers’ demand for less conspicuously branded goods, profitability should have suffered. Rather, the parent companies of these luxury firms “appeared to have fared well during the period in question.”
  • Luxury handbag superpowers such as Louis Vuitton and Gucci increased their prices, on average, across their handbag product lines.

 

The data, said Nunes, “suggests that these companies are reading the consumers correctly. These are savvy companies that really understand their customers; they understand that they cater to a certain segment that desires products used to signal their status. That desire doesn’t go away, even in hard times.”

Along with Nunes, the study was co-written by Xavier Drèze, Associate Professor of Marketing at UCLA's Anderson School of Management, and USC Marshall School of Business doctoral student Young Jee Han.

The study appears in an upcoming edition of the Journal of Consumer Psychology.

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