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Consumer Affairs

How to Avoid Cyber Pickpockets while Shopping Online

Tips for keeping your wallet and pocketbooks out of the hands of online thieves


Pickpockets and thieves are not just trolling the malls and city streets this holiday season. They're lurking online as well, just waiting for you to drop your guard or become distracted by attractive come-ons.

Just like you're looking for the hottest deals from online retailers, cybercriminals are also looking to "score big" - by stealing your personal and financial information.

According to the online security software company, Norton, cyberthieves have gotten off to an early start this holiday season and Norton expects them to continue their unscrupulous scams for the rest of the year and beyond.

Most notably, Norton says it has observed spam messages promoting replica watches, health products, free gift cards, and other fake product offers related to Christmas with the following email subject lines: Grab em before Christmas; or Just in time for Christmas - cheap watches; or even personalized to your email address and in your name, "Hi xxxx, get 70% off Christmas."

Most of these spam messages try to get you to buy these products early because of limited supply or to get the best deals. But by clicking the URL, you're directed to fake websites selling replica watches, an online pharmacy, or other fake product offer sites.

These online threats masquerading as holiday-themed e-mails and fake product promotions trick you into giving up credit card information. They're just some of the more common online scams that Norton expects this year.

Marian Merritt, Norton's Internet Safety Advocate, says that with Cyber Monday just a week away, "you can bet that cybercriminals will be cooking up new plans this year to get a piece of that pie."

According to the 2010 Norton Cybercrime Report, nearly three out of every four (73%) of Americans have already been a victim of cybercrime.

So here are some tips from Norton on how to make sure your holidays are filled with cheer and not fear this season.

1.       If you receive a suspicious email - whether it's offering discounts that are too good to be true or is filled with grammatical errors - delete the message.  It could be spam that's trying to trick you into downloading a virus or giving away your personal information

2.      Use visual cues to identify safe websites. Scan the entire web page for a trust mark, such as the VeriSign Trusted Seal. These marks demonstrate that trusted authorities have taken comprehensive measures to certify such things as security, online business ethics or customer privacy standards.

3.      Protect yourself against viruses by using trusted online security software.

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