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Consumer Affairs

Massive Recall Of Over-The-Counter Health Products Launched

Tylenol, Benadryl and Motrin among affected products


January 15, 2010
For the second time in less than a month, there's another massive recall of over-the-counter (OTC) health care products.

McNeil Consumer Healthcare is voluntarily recalling certain lots of products, including Tylenol, Benadryl, Motrin and Rolaids, in the Americas, the United Arab Emirates (UAE), and Fiji. A full rundown of the affected products can be found here.

The recall follows an investigation of reports from consumer of an unusual moldy, musty, or mildew-like odor that -- in a small number of cases -- was associated with temporary and non-serious gastrointestinal events. These include nausea, stomach pain, vomiting, or diarrhea. This precautionary action is voluntary and has been taken in consultation with the FDA.

Based on this investigation, McNeil Consumer Healthcare has determined that the reported uncharacteristic smell is caused by the presence of trace amounts of a chemical called 2,4,6-tribromoanisole (TBA). This can result from the breakdown of a chemical that is sometimes applied to wood that is used to build wood pallets that transport and store product packaging materials.

The health effects of this chemical have not been well studied but no serious events have been documented in the medical literature. A small number of the product lots being recalled were associated with the complaints of an unusual moldy, musty, or mildew-like odor, and some of these lots were found to contain trace amounts of TBA.

In December 2009, McNeil Consumer Healthcare also recalled all lots of Tylenol Arthritis Pain 100 count with EZ-OPEN CAP related to this issue. The company has now applied broader criteria to identify and remove all product lots that it believes may have the potential to be affected, even if they have not been the subject of consumer complaints.

In addition to the product recall, McNeil Consumer Healthcare is continuing the investigation into this issue and is taking further actions that include ceasing shipment of products produced using materials shipped on these wood pallets and requiring suppliers who ship materials to our plants to discontinue the use of these pallets.

Consumers who purchased product from the lots included in this recall should stop using the product and contact McNeil Consumer Healthcare for instructions on a refund or replacement. For these instructions or information regarding how to return or dispose of the product, consumers should call 1-888-222-6036 (Monday-Friday 8 a.m. to 10 p.m. Eastern Time, and Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time).

Consumers who have medical concerns or questions should contact their healthcare provider.



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