|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
|
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
|
|
|
![]() |
Attorneys General Warn of 'Free' Credit Report ConfusionCall for clear disclaimer in advertising | |||||||||
|
December 9, 2009
That Web site is www.AnnualCreditReport.com. In Washington State, Attorney General Rob McKenna says he regularly reminds consumers that the official site is not the one with the catchy jingles in television ads. McKenna says more needs to be done to protect consumers attempting to obtain the free credit reports allowed by law. "Credit reports are crucial in helping consumers detect whether they've become victims of identity theft or credit fraud," McKenna said. "Credit reporting agencies are required to provide you a free copy of your report, but some see this as an opportunity to sell additional products. Under the law, 'free' means 'at no cost,' not 'free with a purchase'." McKenna joined 42 other state attorneys general in sending a letter this week to the Federal Trade Commission (FTC), in conjunction with the FTC's proposal to help prevent deceptive marketing of "free" credit reports. The attorneys general said they support a number of the changes proposed by the FTC but would like even clearer disclosures. "We believe that advertising restrictions and mandatory disclosures are necessary to ensure that consumers are not misled or confused by advertisements and offers for 'free' credit reports and are able to easily obtain their free annual credit reports," the letter states. By law, consumers are permitted one free credit report from each of the three major credit bureaus -- Equifax, TransUnion and Experian. Consumers may request a report online or by calling 1-877-322-8228. The states' letter identifies FreeCreditReport.com as an example of a Web site where consumers can be misled. Experian owns and heavily markets the site. Clearing up confusion"Consumers file complaints stating they did not understand that by accessing their free credit report, they had signed up for a service that automatically charged a specific amount per month for credit monitoring," the attorneys general wrote. The FTC proposes that TV and radio commercials for "free" credit reports must disclose, "This is not the free credit report provided for by Federal law." The states want advertisers to include the statement, "This report is only free if you make a purchase." Print and Internet ads would require similar disclosures and list the phone number and Web site for requesting the government-mandated free reports. Consumers who visited a Web site where "free" credit reports are sold would be automatically sent to a separate landing page where they could choose to continue to the commercial site or instead visit the official free government site, AnnualCreditReport.com. The attorneys general and the FTC also want to ban Web links to commercial Web sites from the official site and prohibit marketing for paid services or products until after a consumer has received the free credit report. Report Your Experience
|
|||||||||
Back to the top | |
||||||||||
Advertisement
|
|
Custom Search
|
||||
|
AUTOMOTIVE Dealers Manufacturers Service Extended Warranties Lemon Laws Recalls Tires Transporters FAMILY Aging Children, Parenting Recalls Dating Education Entertainment Pets Weddings |
FINANCE Annuities Banks Credit Cards Debt Collection Debt Counseling Insurance Investing Loans Mortgages Payday Loans Student Loans Tax Prep HEALTH Doctors Drugs, Pharmacies Health Clubs Hearing Care Hospitals Nursing Homes Nutrition, Diets Vision Care Weight Loss |
HOUSE & HOME Appliances Cookware Furniture Home Improvements Lawn & Garden Movers Pools & Spas Realtors, Rental Agents Recalls Utilities ELECTRONICS Cable TV/DBS Cameras Cell Phones Computers Home Electronics Internet Access Local Phone Service Long Distance VoIP |
SHOPPING Delivery Services In-Home Online Retail Stores Sporting Goods Supermarkets Telemarketers TRAVEL Airlines Bus Lines Car Rental Cruises Hotels Travel Agents Trains RESOURCES Class Actions Complaint Form Small Claims Guide Lemon Laws |
CONSUMER NEWS Latest News Automotive Telecom Financial Health Homeowners Scams Seniors Travel More ... RECALLS Automotive Children's Products Drugs Food Household Products Sporting Goods ABOUT US FAQ Privacy Policy Advertise With Us Newsroom Syndication Terms of Use |
Terms of Use Your use of this site constitutes acceptance of the Terms of Use
Copyright © 2010 ConsumerAffairs.com Inc. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. |
|