Complain about a product or service

Apple Warns Of Virus On Some iPods

October 18, 2006

Apple • Apple Sued Over 'Millions of Colors' Claim • Japanese Investigate iPod Fires • iTunes Upgrade Hits Sour Note With Users • Apple iPhone Wows MacWorld Audience • Apple Warns Of Virus On Some iPods • How Loud Should Your iPod Be? • Hearing Professionals Praise Apple's New iPod Volume Control • iPod Nano Too Delicate, Suite Charges • Suit Charges iPods Can Damage Hearing • iTunes Includes "iSpy" Feature • Class Action Suit Charges Apple iPod's Screen is Defective • Apple to Settle iPod Battery Suit • iPod Lawsuits Multiply • Apple Bans Talk of Glitch --- Consumer Complaints • 2-Day Delivery Promise • AppleCare • g5 Dual • g4 Dual • g4 • iBook • iMac • iPhone • iPod • iPod Nano • iSight • iTunes • .Mac E-mail • Monitors • OS X • Powerbook • Tech Support • Internatl Support • User Forums • Diehard Fans

Apple Computer has issued a warning to Windows users that a small number of its popular iPod models are infected with a virus. Only video iPods are affected and company executives say the number is limited to about one percent.

So far, Apple says it has received 25 reports of the problem. It does not affect data on infected PCs.

"We recently discovered that a small number -- less than 1 percent -- of the video iPods available for purchase after September 12 left our contract manufacturer carrying the Windows RavMonE.exe virus," Apple said in a statement on its Web site.

According to company officials, the iPod nano, iPod shuffle and Mac OS X are not affected. As of Tuesday, all video iPods that leave the factory are free of the virus.

Apple officials made a point of explaining that the virus originated on a Windows PC on the production line. There was a virus on one machine that was passed onto the video iPods that were exposed to it.

Apple said it learned of the virus a week ago and began working "around the clock" to find the source. The virus only affects Windows computers and Apple says an up to date anti-virus software will detect and remove it.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.