The massive recall of Firestone tires used on Ford Explorers and other vehicles is struggling to keep up with consumer demand. Here are some of the latest developments:
Consumers may have tires replaced free of charge at any company-owned Firestone Tire and Service Center, at some Firestone retailers or at Ford, Mercury and Mazda dealers.
Consumers may purchase other tire brands from any retailer and receive a refund of up to $100 per tire, including ounting and balancing charges and taxes. Note: The old tires must be returned to a Firestone or Ford dealer to obtain a refund certificate.
Bridgestone/Firestone is air freighting additional tires from Japan to help meet the demand for tires in the U.S.
Ford has suspended production of models that use the ATX and Wilderness tires to increase the supply of tires.
Other manufacturers have increased production of the tire size involved in the recall.
The National Highway Traffic Safety Administration is conducting an investigation into the cause of the tire separations and accidents to determine the cause.
