Father & Son Moving

Their fees are hidden; their care for the furniture, none. They are really good at one thing--making your small electronics disappear. Yes, disappear. Odd part is that they were not even supposed to touch those or open the closets they were in. They nosed around and got stuff that was already in closed boxes and in closets they weren't supposed to open. I called the company, and they were as bad as the movers themselves. Granted, they found the missing items conveniently wrapped in moving blankets inside the truck.

They were angry with the customers, hung up the phone in the middle of the conversation, and did not help just a bit. They acted like they didn't even care what happened. So apparently, they support stealing and nosing around customer's places to get whatever they can. If you are looking for bad service and dishonest, incompetent movers, they are exactly that. No refunds or compensations were even offered.

Wow! I wish I'd seen this site before I contracted my move with F&S. I had many of the same experiences. First, the "bidding agent" gave us an estimate without first seeing the contents of our house. It was simply based on my telling him we'd be moving 3 bedrooms, a dining room and a partial living room. He never requested an inventory of items to provide an accurate estimate.

So on moving day, I found out that F&S has sub-contracted the move to 67th Ave Movers. The truck they arrived with was not large enough for our move. I contacted Jason at F&S and he claimed that we communicated we had 3,000 lbs. of contents (how would I have ever been able to provide this number?) and that our actual contents were nearly 7,000 lbs. He claimed he would look into it but never returned my call. We were charged nearly double the original estimate and the movers left a large number of items at our old house due to lack of space on the truck.

We arrived at our new home to find that something had shifted in the truck in transit and damaged nearly all our furniture including my new dining table, office desk, two dressers and a jewelry armoire. Ten days later, I called Jason's office again regarding our left-behind items. He dumped me off on Neighbors Moving and Storage customer service. I spoke with Giselle who claimed that we failed to indicate the full inventory of our move. Again, I communicated that we were never asked for it. It is their responsibility to ask the right questions to obtain the data they need to provide a proper move. Giselle never followed up with me again.

On August 25, I tried calling Giselle again to request that F&S pay to move my remaining items. We discussed a compromise where I would pay for any new loading time if they would pay for transit time. Giselle indicated she would get back to me. Would you believe she never called? Meanwhile, I opened a claim for the damaged furniture on August 19th and submitted the required paperwork via FedEx on August 30. It was received and signed for by M. G.

I heard nothing on my claim and sent an email to my claims "representative" on September 19. I heard nothing back. As of today, January 6, I have yet to receive any communication from Father & Sons, their subcontractor for the move (67th Avenue Moving), nor their claims company (Neighbors Moving and Storage). It's a nice sham they have going: hold your household goods hostage on the truck until you pay an inflated move price, then subcontract with enough parties to keep the finger-pointing going until the customer gives up on the battle. Ultimately, my $1400 estimate from F&S cost me $2056 for the move and $2500 in damaged furniture (replacement value). I also had to rent a full-size van and drive back to Denver to retrieve my left-behind items. This cost us another $300 plus a full day's pay for both my husband and myself.

Father & Son Moving and Storage South Florida. The kind of company that gives honest moving companies a bad name. They damaged every piece of furniture, damage to both homes during move. No attention to any kind of detail or organization. When asked, the men involved could care less. The cost of having them move the items outweighed the cost of throwing it all away and buying new.

I had contacted neighbors moving for an upcoming move. I was given an estimate based on my inventory, and was told it would be no less or no more, and I would be locked in at that price. I gave them a deposit, using my credit card, amounting to $785.30 and was contacted later by their QA department to review the inventory, and was charged another $329.53, and told it was for extra weight. My total deposit was $1114.83.

The day before the move, I was contacting them to confirm, and was given a number for Father and Son Moving Company and had not been informed the move was contracted out. The day of the move, I was told it was pushed out a day due to power outages in the Northeast. I agreed to that, and the next day, I called to confirm and was told that they would be there to move me between 12:00 PM and 4:30.

They never showed, and called me at 4:30, telling me that they could come between 7:30 and 10:00 that night. I told them that was not reasonable and to come the next day. The driver told me he would come at 8:30 the following morning and never showed up until 11:00 AM with one helper. Going over the inventory, I was advised that I had only put down $649.00, which then, I contacted Father and Son, and was told that was a brokerage fee.

I called Neighbors moving and they told me, they emailed the contract to them with my deposit listed. I could not get any resolution from either company saying it was a brokerage fee, which is not stated on the contract. When the driver arrived his helper did all the work and he talked on his cell phone the whole time and I could not get his attention to let him know his helper was not feeling well. I was then told that on delivery, I was to pay in cash, and it was $1,000.00 over my original estimate, because of weight.

I had damages to a family heirloom chair that was cracked, and the molding from the antique china cabinet broken off. I had purchased mattress boxed with Neighbors moving and was charged for them. Father and Son never used them. At the end of the move, I signed the paperwork and was not told by the driver that by signing, I had agreed to the charges. I was tired and stressed out because the move was at 6:00 at night, and did not finish until 9:30. PM. I signed thinking it was acknowledging that the move is complete.

Basically I had two contracts in hand. One from Neighbors and One from Father and Son with two different prices. I got no resolution on my $1,000.00 deposit. I was never told by Neighbors, that part of the amount was brokerage fee. I was over charged $1,000.00 by Father and Son. I never would have hired Neighbors, if I had known they contracted the move out. There are so many reputable movers, but went with them because I was told that I would be locked in at that price.

When the moving company finally arrived they only started to unload when I gave them the certified check. After a few hours of work, they could not locate the pieces that attaches to my bed to hold the box mattress. So I had to go to Home Depot and buy wood so they could put the bed together. It only cost me $11.76 but that 's not where the problem ends.

When they were about to leave I noticed that the handles on my china closet were not on. They searched the truck and could not locate the handles. Then I noticed the glass shelves to a Curio cabinet were not in. They again looked in the truck to no avail. I am now without handles on the china closet and a Curio Cabinet that is of no use without shelves.

I called and spoke to Sandy who in turn passed me to Michael. Where he informed me that they were not responsible for the hardware. So I complained but nothing can be done aside from buying new handles at $10.00 each and I need 13 handles in total. 12 for the china closet and one for the unstable Curio cabinet. Do not by any means do business with Father and Sons Newark, NJ if you want all your items arriving.

I'm gonna be out of money for all the hardware that I must replace and the cost for special glass shelves that go into the Curio cabinet. I have no idea how much those special glass shelves will cost. But I want them to pay for everything I must replace. Even though they claim they are not responsible for the hardware.

A lowball quote doubled, then police had to be called. Do not use this company or their affiliates--Neighbors Moving or 47th Avenue Moving. I spoke with William. He is a dirt bag. He's just an atypically dishonest person who would probably rob his own mother for money to buy a soda. William originally quoted 2 movers and a truck for $89 with a 3-hour minimum. It's $267 minus a $50 deposit to guarantee the move. The remaining balance was $217.00.

The move was scheduled to take place on 10/15/11 between 8-9 am. They never showed. In fact, they didn't show up at all on 10/15. I called several times and spoke to several individuals, and the time kept slipping, Finally I insisted on talking to William who advised that there was nothing he could do, They were behind. We could wait until the truck arrived somewhere between 7-9 pm, or we could move it to 7 am on 10/16/11. Given those options, we opted for the latter. This was to be just the first of a terrible experience.

The movers arrived more than 23 hours later than the contracted move time at approx 7:45 am on 10/16/11. We went over the contract, and it had already changed. But the driver assured me we would come in under 3 hours total, because it was only 1 bedroom and 750 sq.ft. apartment. We were moving, and everything was well-packed and ready to move. So I signed the agreement, and the move began.

Everything was fine, until we arrived at the destination where the final bill is tallied. I am expecting the bill to be $217 plus an 18% "travel surcharge" that William failed to mention when we set up the move and got the estimate. But the driver was sure to point out, when we arrived and presented the contract. This alone was like paying an additional hour, as it was approx $79. But that wasn't the only change. Now the handwritten stipulations were plugged in by the driver at the destination, when he said, "Now let me show you how they lied to you, and this happens all the time. So it ain't me. See, this bill has changed, and it's way more. But if you don't pay it, I can't unload the truck and gotta take your stuff to storage. And they're gonna charge you for storage and auction all your stuff."

It was 1 truck and 2 movers with a two-hour minimum at $89 an hour and one hour of mandatory drive time. So if I'm paying for drive time, what's the 18% "surcharge" for? And this was entirely different from the stipulations in the quote we got from William initially. The charges were completely changed, as now instead of 3 hours flat at $89 + 18%, it changed to 2 hours at $89.00 + 1 hour drive time + 18% surcharge + overage hour (because now we're in the 3rd hour) at $182.00 per hour. Final cost was $472.00.

So at this point, we decided to pay with a CC. So I called William who said, "If you can get a CC within 20 minutes, we'll unload the truck and not charge you any more than the $472.00." So we scramble to get a CC, as we only brought $217 in cash and $40 to tip the movers. Then, because the driver kept saying they were going to take our stuff, my uncle blocked the driveway with his pickup truck so they can't.

The driver called William who, in turn, called the police. The police arrived just before my mother-in-law showed up with her CC. The driver called William to tell them we have the CC. William then said, "No CC, only cash." And not only that but now it's $553.00, because we added another hour." So the cop got on the driver's cell phone and talked to William and said, "It appears to me that you're changing the terms and padding the bill by having your drivers sit idle while they wait for a CC. And then the CC gets here, and you won't take it but add another hour for the wait that you created. And that looks to me a lot like fraud." (It turned out that the cop and his wife got burned by Father and Son a few years ago in the same way.) After that, the bill magically turned from $553 to $422.59, which was still a lot more than the quote.

Do not use Father and Son or any of their affiliates. If you do pay with a CC so you can stop the charges after, they burn you.... and they will burn you. The cop said that he sees it all the time with this company.

Father & Son showed up late with a Hispanic person who couldn't speak English and he had not weighed the truck. He loaded my 40 boxes and then advised that I had 1,000 lbs minimum. That was never explained or in the contract I signed in advance. I paid a deposit of $469.35 on my AmEx account in advance yet the driver had listed a deposit of $235.35. So where did the other $234 go? The entire company was rude, arrogant, less than professional and took advantage of this senior citizen. I would highly recommend avoiding this company.

I contracted with Father & Son Moving to move some boxes from FL to VA and was told that I would have my move in 7-10 days. They picked up my move on August 26th, but did not deliver my move until September 22nd. Brandon **, their representative, would not address my repeated calls and emails asking where my move was and when I could expect to receive it. The boxes were in poor shape when the move finally arrived. They did not even alert me that the move had arrived. I called the driver and he told me that he was in town and would be delivering the next day, without any notice. The service was terrible, unpredictable and expensive. I will never use this service again.

These movers never showed up. This left a 78, 55, and two 24-year old women to move all on our own! They also have a terrible customer service--no one answers the phone, and voice mails are not answered. The whole experience was very disheartening for young women just starting out on their own. When we were finished moving everything, we felt really good about ourselves! We did it, we moved everything on our own. We are women, hear us roar!

I consider myself one of the lucky ones because I actually did my homework before hiring Father & Son Moving & Storage in Denver. Being a Colorado native, I recognized who the owner of this company is when I heard the name, Jason Price. Big time ex-con drug dealer.

Steer clear of this clown if you don't like being cheated badly. There are quality companies out there.

To potential movers considering "Father & Son Moving & Storage":

The Move of Hell with "Father & Son Moving & Storage"

On April 29, 2011, after obtaining various bids, I foolishly engaged with "Father & Son Moving & Storage". I had several telephone discussions and emails with Paul **, their "certified moving consultant", outlining our requirements including interim storage while in transition. Paul declined making a visit to house for on-site estimate, saying it was not necessary. I had methodically detailed our belongings to include disassembly and reassembly of some items, including grandfather clock, crystal cabinet and baby grand piano. I also stated there was a treadmill, safe and riding lawn mower, to mention a few larger items. I had told him we had a previous move using 53' tractor-trailer. He said 2-26' trucks with crew of 4 should be okay to accomplish the work in allotted time.

He emailed me an estimate of $1,552.02 (copy attached), including 2 months storage at their location while we were in transition, and re-setup at new location. This bid included items, which I subsequently made alternative arrangements for, like the riding lawn mower. Their crew arrived (Felix). I was told they would really be struggling to get all into the 2 trucks. They did. I was also asked to sign an agreement which included 18% surcharges on all hours (never mentioned in their estimate). After arguing with Jason Price (owner) & William, they waived (how gracious) that fee. They finished 4 hours over, for which they charged me overtime. The final bill was $2,950.?Of course, an argument ensued, with William stating they had possession and threatening to auction our belongings. We settled on $2,450.

In June, I researched other bids to move our belongings out of "Father & Son Moving & Storage" based upon my experience with them. After discussions with Holly **, Father & Son Moving & Storage gave me assurances. And they guaranteed fixed amount of $1,904, to be paid with belongings delivered on July 1, 2011. They got part right. You guessed it. They charged my account in am on July 1, 2011, but no delivery. There were more than 32 telephone calls, most not returned. The calls they did take yielded multiple false promises of delivery any hour on July 1, then July 2, and then July 5. After an abundance of frustration, including my wife losing 3 days work and us sleeping on the floor, Father & Son delivered most of our belongings on July 6, 2011.

Our list of missing items continues to grow.?How do you lose a tread mill, ladders, desk and bird bath, to mention some? Much of what was delivered was dirty, broken or damaged. Again, how can you deliver multiple wardrobe boxes, some upside down? The crew (Raymond) assembled the piano. He told me another crew (Felix) would come back the next day to assemble clock, desk, crystal cabinet, etc. He didn't show up. I called a lot of times but Paul was the only one I could reach. He at least listened and called me back. I had numerous transfers to Melisa (customer service-Ha), Paul, William, Robert etc. I was first told Felix was on long term move. Later in day (July 11, 2011), I was told Father & Son "would not be responsible for assembling the items because of potential liability." This is unbelievable, but true.

To date, 8/15/2011, there has been no resolution. Rather than more useless telephone calls, I am posting this in hopes of warning other potential movers who may consider using "Father & Son Moving & Storage" of what they may be in store for. These guys operate under different names like "67th Ave Movers, Inc". So, do research before making any decision. I'm one dissatisfied mover among many.

Over all experience was a lie. They lied about the quote; charged me over 1,500.00 than originally quoted and refused to give me the 10% they promised off the bottom line. Please get the word out,, do not use this company. The company goes by different names so be sure you do you homework. This company is aweful. Don't be victims like my family and many other people.

on 06/30/11, I gave Marc Karibian an advance of 1,800.00 to ship my furniture and my car from Brockton MA, to Jacksonville Fl. with a guaranteed delivery date of 07-10-11 for both. Prior to June 30th, we had discussed everything that had to do with this move, and everything was fine. Marc said dispatch would call me to discuss my car ( they never did). my inventory list showed doubles, (ie) he listed :adult bikes-3, then mountaing bikes-3, bike child-1, then child bike -1 etc

I've called and emailed Marc and the other email address they have on file several ( and I mean several times) no one replies, I've called and spoken to other people that work in the long distance sales dept, and they both told me that only marc could help, they cant dont have access to my file or contract.

The only way i got marc on the phone was when called him from someone else number today Tuesday 07/12/11 at 9am, he said that he was out of the office and that he hadn't heard any of my vcml because he had about 25 vcmls to go thru, and when i did he said "gimme an hour and I'll call you back" , by 3pm I hadn't heard from him so I called back and kept calling and calling because no one was picking up, so i called approx 8 or 9 times back to back to back from my work #, and finally marc calls my cell phone to tell me "NOTHING"

He babbled for approx 3 or 4 mns trying to tell me at first that the truck never left because of another client non-payment ( quite honestly I stopped listening when he said the truck never left) and when i wasn't buying his BS he put me on hold for a good 5 or 6mns (on my cell!!!!) he comes back saying he was talking to "dispatch/Nathan" to expedite my stuff and again he was going round and round with the BS so i cut him off and said "marc do you know where my stuff is? he says "on the truck, where else would it be? so i say NO marc, in what state, he says, how am i supposed to know, i dont get an update mile by mile on where our trucks are, that's not my job, you can call and talk to dispatch/Nathan if you'd like" So I said I will not talk to dispatch because I've been dealing with you, if I was supposed to be dealing with anyone else, then your other 2 co-workers wouldn't have told me that they cant help me and that only you can?

I asked marc if he is the owner of that company, he said that the owner is Mike Silva (and by the way at this point he is yelling at the top of his lungs) who is currently in Hawaii until Sept 18th, and that HE (marc) is trying to help me out and get my stuff expedited but Im not listening. . so he keeps yelling, so i say to him, Im not yelling but please do not ask me to take your word about anything else because your word were that my stuff and car would be here on Sunday. . . so he says "you know what I'll give you the name of whoever you'd like, you can call dispatch, you can call the owner, you can cal whomever, Im trying to help you out and your kids but since you want take it this far, Im not going to have your stuff delivered until the 17th, how do you like that, and since you said that you will not pay another dime, Im gona have my driver lock your stuff in the truck and not deliver until the acct is paid in full in cash, and then we'll see" this whole time he is yelling, and all I kept saying was, "yeup, ok, thanks"

there's a lot more that went into this in terms of actual conversations and vcmls I left him. But I will give those details straight to an attorney when i get contacted.

When I made my sales contract I clearly informed the moving consultant that I needed the furniture delivered by 5/21/11. I even told him that if this delivery date of 5/21 could not be met, I did not want to make the contract because the people at the delivery address were going out of town on 5/22/11 and would not be able to accept delivery after 5/21/11. I was assured that my requested date would be met as can be seen in my contract.

On 5/20/11 we were informed that the furniture would not be delivered as contracted for by 5/21/11 and that if we could not be there to meet the truck whenever it arrived, we would have to pay for the furniture to go into storage to be redelivered to us at our convenience. On 5/21/11 I began a series on conversations with my moving consultant to address the issue. He assured me that we would not have to pay anything additional to receive our furniture. He said that he remembered talking to me and promising me that delivery would be made on 5/21. He also said that he would talk to his supervisor to figure out what was going on and he would get back to me.

On 5/22 he informed me the furniture was being placed into storage and would be delivered on June 4 with no additional charges to us. I questioned him about this to ensure there was no catch. I asked about the possibility of this date changing, about the possibility of damage to our furniture, and about the possibility of any future charges. He very nicely assured me that there would not be any further issues and that the furniture was going into storage and would be delivered on 6/4/11.

On 6/3/11 I contacted the company to follow up and make sure everything was going as planned and I was very rudely informed at that time that by Nathan (the manager) that the truck attempted delivery already (although they won't say on what day delivery was attempted), and that since nobody was there to meet the truck the furniture had to go into storage and there would now be a $500 redelivery charge. Obviously though delivery was attempted after the contracted for date. So the delivery company did not meet the contract date of 5/21/11 for delivery. They sent a truck out for delivery on a day when they knew nobody was there to receive it. And they will not acknowledge the moving consultant's promise that the furniture was supposed to be delivered on 6/4/11 and now they are asking for more money.

The company records all phone conversations and so they can go back and verify everything I am saying, but they refuse to do so. In fact, they refuse to acknowledge the reality of any of this and simply keep insisting that they attempted delivery and nobody was there to receive it. They choose to ignore the over 15 phone conversations before 5/22/11, informing them that nobody would be there after 5/21. They also refuse to ignore that the contract date for delivery was 5/21 and that they missed that date by no fault of our own. I have sent a number of emails and left a number of voicemails for both my moving consultant and the president of the company. Neither has returned my calls or emails. I still don't have my furniture. I want to hire an attorney to pursue this. I think we can file a class action suit against this company.

This is relating to the recent ordeal I had with Father and Son Moving and Storage. It is amazing these guys are still in business.

In the beginning of March, my wife and I needed to plan moving our things out of our condo and into storage. Since we didn't have storage the obvious option was to find a storage company that also offers moving or vice a versa. So living in South Florida all my life, I've always seen "Father and Son Moving and storage" trucks everywhere. Down here Father and son was synonymous with moving and storage. So I called Father and Son Moving and Storage to price out moving my possessions from my condo in Hallendale, to their storage facility in fort Lauderdale. I spoke to Joe **. He actually knew the condo I lived in, and actually we knew a mutual person in the building.

The man was real nice to talk to on the phone. And I had asked him what it would cost for doing this type of move. He had asked me what I had and the size of my condo. I told him it was a 1 br / 1 bath, and I had approximately 30 medium boxes, 1 bed, 2 dressers, an electric piano and 1 bookshelf. I had asked him if he needed to come by to look at it, and he said no.. He then told me worst case scenario, that it would take 2 of his guys 5 hours to do this work and that it would cost $ 545. That was based on his hourly rate for his guys and the 1st month for 2 storage vaults which he was giving me a price of $ 55 each instead of $ 110 each.

I agreed and asked him how do we pay, he said just pay with a check or cash when the guys get there the day of the move. I called a week in advance just to confirm. Everything was confirmed. My wife was there to make sure everything went fine. The movers showed up and moved everything out in 2 hours. Once the movers had everything in the truck, they handed my wife some paperwork to sign which she saw but figured everything was fine since we had already agreed with Joe a month prior with the moving price. A week later we get a copy of their contract and it has our $ 545 listed but as a deposit only and with additional charges, we still owed an additional $ 912.26.

Joe never told me about these additional charges. When I had asked him what it would cost, he knew exactly from where to where that the contents were going to. These charges that he failed to mention could've been made aware at the time of my conversation with him. This was the time that I was looking for the best price to move my things, not the most expensive. I had tried unsuccessfully reaching him every day for the next 2 weeks. Whenever I'd talk to someone else they said I need to talk to Joe since he's the one that gave me a "deal". Finally on the 3rd week, I finally reached him only for him to tell me that he would knock $ 220 off the balance. Huh? I'm still trying to understand why there is a balance. Not to mention he then told me to just give him something to cover the 1st month's rent. That's when I almost fell off my chair. I had to remind Joe, that when he had originally told me the cost of the move, which was $ 545, that this was also covering the 1st month's rent. He then proceeded to tell me that he would talk to his father and for me to call him back the next day.

As surprises would have it, he was not available the next day, nor was he there for another week after. So, finally after 4 weeks of getting no where, I spoke to Lou, Joe's father and explained to him everything and did not get anywhere with this guy. I asked him why they're not up front with pricing. And he did not have a response only to say that he did not want to go around in circles and that I still owed them the balance. To summarize, I finally paid the balance realizing that this is the only way to release our possessions, since these crooks were holding my stuff hostage. And with that, on Sunday they delivered my possessions into another storage facility. One that we can have access to.

Bottom line these guys are absolute crooks. Why they're still in business is an absolute shame. I only wonder if they even cared the fact that I was so irate that I would not even consider leaving my stuff in their storage, and that they drove my possessions into another storage facility. Do they even wonder why? Do they even care? Had they dealt with me honestly, we'd be paying them rent every month instead we went elsewhere. I could only hope this goes out to as many people possible.

Hired father and son (AKA 67th Avenue Movers, Inc. in Denver, Colorado), scheduled for 1pm but got a call night before that they will come at 11am.I agreed. Anyhow they reached my place at 8am. On the phone I was told that professionals are coming with experience not less than 15 years. What actually arrived, one normal person and another with leg trauma (he was getting social security benefits for his leg issue). Everything was packed for them and they started moving the stuff as if they are kids, very slowly, to raise money.

I caught their move and started helping them with my brother. They were so lazy and shameless fellows that on seeing this they became more lazy. After about 2 hours, I stopped them from picking more stuff and told them I am going to shift it by myself and they should now move the stuff to my new house (7 miles from old house). They did. After reaching new house, they demanded the money first, demanded 2 times more than what we decided over phone. We were almost in a war like situation but my brother stopped. They quickly ran with the truck and my stuff. Then I called the guy with whom I made the deal and he said I have to pay whatever they're asking.

My brother told me to pay at that time and later on we disputed it with credit card company. After 1 month, they took off the charges, but today after 3 months, I received the letter from credit card company that I have to pay the charges. The dispute is that movers want to charge me for travel time of 4 hrs (because they traveled from another city to shift my stuff), whereas my question is how can they charge for a travel time of 4 hrs when my new house is 7 miles from my old location. Anyhow I am going to challenge this in consumer court.

I had called to schedule them to move just my furniture in my small townhouse. The scheduling person told me that it would be 3 hours minimum, two hours for the move and one hour for drive time. He quoted me $264 for two movers and assured me his employees are very professional and that it was not in their best interest to waste time and run down the clock. On the day of my move, I received a phone call from the person who was apparently the lead in-charge whose name is Jeff **. He explained to me that there were three of them and that I could hire the third person for $20 more. He said that with 3 of them, they would have no problem keeping the move at the minimum 2 hours plus 1 hour drive time. He assured me of this several times so I agreed to pay the extra $20 for the third person.

When they got to my old house a little after 8 am, the two movers started moving my furniture and the lead went over everything with me again assuring me that they would get this done quickly. He mentioned they accept tips and apparently I must not have responded to that in a way he would have preferred because I overheard him several times complaining to the other 2 movers that I wasn't going to tip them. I honestly had not decided yet if I would or not. It took them an hour to move my furniture with plenty of breaks. Jeff stopped helping at about 40 minutes. Once they were done loading my furniture, we drove about 45 minutes drive time to my new house.

Once we arrived, Jeff said he wanted to go ahead and run my credit card for the move. He said it would be for 4 hours. I said that wasn't right. It would be 2 hours for the move and one hour for the 45 minutes of drive time. He started arguing with me and telling me that it would be 3 hours for the move which would include the 45 minutes it took to drive to my new house plus an extra hour of drive time. He said it was a 4-hour minimum. I asked him to call his supervisor because I had never agreed to a 4-hour minimum. I had been told it was a 3-hour minimum and that's what I had agreed to. His supervisor of course backed him. I had no choice but to agree to pay for 4 hours if I wanted my furniture.

I told him that if I was going to have to pay for an extra hour that I did not agree to, that I wanted my furniture unloaded within an hour so I won't be charged for more time. That's when Jeff exploded. He put a lock on the truck and told his 2 movers to stop moving and get in the truck. He said he was leaving with my stuff. I told him that obviously if he left with my stuff, I would have to sue. He told me that I couldn't sue. That I had signed away my rights when I signed their contract and there was nothing I could do. He said it would cost me $1500 to get my stuff back out of storage. He was ranting, raving and shouting.

I immediately called the police. I kept begging him to just unload my furniture and stop wasting time that I was paying for. My fiance's 12-year-old daughter was witnessing this man have a complete temper tantrum. He kept saying how they had worked so hard for me and that I had not shown them any appreciation. Like I said, they took an hour to load my furniture with breaks and spent almost an hour in their truck driving to my new house all the while being paid the same amount as if they had been loading furniture. I did not understand why he was behaving as if they had been moving me all day without any sort of break and I had the audacity to ask them to get my furniture unloaded in an hour so I didn't have to pay even more than the fraudulent amount they were charging me. I was completely hysterical that he was going to drive away with my things and that he was behaving so abusively ranting and raving on my street in front of all my new neighbors. I was begging him to just please give me back my stuff.

The police came and Jeff agreed to unload the truck. My fiance's mother who is 67 years old and I helped unload the truck because Jeff would not get out of it and would not in any way help other than to hand us things. At 11 am they had 3 items left to unload, but at that time, he put down 11:30 am on his contract. They were gone by 11:11 am, and that included the 30 minutes of drama with the police when he threatened to drive away with my things and told me I had no right. I find it completely appalling that he actually charged me for the time he locked my furniture up and would not allow his employees to unload it. I did not agree to pay 2 hours of drive time. They worked for 2 hours and drove for almost an hour.

That's the price I agreed to pay. The two movers kept apologizing to me and telling me they had never worked with this lead before. They kept telling me how sorry they were that this had all happened and that they couldn't believe his behavior. They were truly great, but I was so freaked out and upset that I honestly couldn't stop crying and shaking while I was trying to help get my furniture back before he snapped again. I'm not exaggerating this to gain sympathy. This was honestly the most horrific and out of control experience I've ever encountered.

This company is a total scam and now that I've read the other reviews, I realized it's their normal business practice. We were moving my mom into a two-bedroom apartment in NYC from NJ and decided to use "professional" movers so we googled movers, up came Father and Son. When we got one of the "family" owners, Sal, he said he was very familiar with this type of move and his rates were $96 per hour and he estimated the move would take no longer than 6-7 hours including transport so the cost would be somewhere between $600 and $700. Well, what he didn't ever mention at all was that you have to pay at least two hours additional for travel time nor did he tell us that we had to pay $50 for insurance. He only accepted cash and his worker said he wasn't supposed to take anything off the truck until they had cash in hand.

So we took pictures and called since we had to pay for "insurance," we assumed that the call would result in an easy fix and they would pay the leather cleaner to fix the couch. We weren't even asking for repair of other damages (like a chipped wooden cabinet that moved).

Well, that wasn't the response. First, there was no call back. Then several days later another call from us was finally taken and they indicated that unless we purchased covers from them, they are not responsible for any damage. We were absolutely never given that option to purchase covers nor were we told that if we didn't purchase them, any damage wouldn't be covered. I will be taking this to the next level and will go to small claims court to recover fees for removing the water stains.

They quoted us under $1,000 for a local move using one truck and 3 guys. The night before the move they called to confirm and recommended two trucks and five guys, which made sense since 6 years prior we did a longer distance move with the same house contents for $2,100. Upon arrival at the destination, the lead mover started the conversation that this move was going to cost a lot more and he was in contact with his boss. I realized what was going on: bait and switch. But they would not unload our stuff until we paid $4,300 by credit card. Making us sign a contract and wanting more money while they hold our stuff hostage is beyond dishonest. It is extremely disappointing to know that an industry can get away with tactics like this as one hears about these types of practices all the time.

On Monday, I was told they would come give an estimate on Tuesday afternoon. This was in order to load and ship on Wednesday morning, so I'd have my stuff on Friday before I started my new job. I waited from 5-8 pm in the heat and they never showed up. On Wednesday morning, I called. I was told that because it was a small amount of stuff, they didn't need to see it, but would come p/u on Friday morning. Moving to VA, this only gives 2 days to get there and I organized to start a new job on Monday. But what should I do? Okay, pick up at 9 am Friday.

At 9:30 am, they called and said "they were on their way". At 10 am, they called and said "they were on their way". At 10:30 am, they said they were around the corner. Since I was on the same street as this place, how come it took 1.5 hours of waiting and they were still not there? I called the headquarters in Boston where the people were incredibly rude and condescending. I got no help at all. Also, they told me the p/u time was pushed back until 1 pm since they had been unable to contact me the day before to confirm date/time, and "thank goodness I called". The home office had transposed 2 numbers in my phone number and never called the local office to check it. They would never have done the p/u if I had not insisted with the local office that I speak with the main office.

They informed me that I'd have to take 3 days off from my new job to wait for the delivery truck. They could not explain to me how I could do this and still keep the new job I was moving to VA to take. I decided to review and assess my options. They lied about p/u date, size of truck, wrong phone number, and could not give me a day when they would be there. I doubted all my stuff would even arrive. I decided to cancel the contract and figure out a plan B. Luckily, I mentioned the mover problem to a friend who hooked me up with friends of his. As I waited for these movers to arrive (same day!), the crew from F&S showed up at 3:15 pm. They were irate that I had cancelled the contract and wanted to take my stuff. I stood my ground and told them it was too bad they did not communicate with dispatch. It is my experience that there is no one in the entire company who knows what they are doing.

I called several times to request a refund of my deposit, but it looks like he will freeze over before that happens. These people tell you whatever they feel like telling you, whatever they think you want to hear. It is all lies. I'm glad I was able to get someone else to move my stuff. I shudder to think what would have happened if they had actually gotten my stuff in their possession, lost and broken I bet. It's really interesting to me that there is not a 'customer review' spot on their web page. It would put them out of business.

The same thing happened to me, as some of the letters I just read. They never mentioned extra charges for wrapping the furniture, never mentioned surplus gas charge, and wouldn't send me a contract ahead of time. They also threatened to keep my furniture, and told me to borrow money from a neighbor to pay the double plus bill. Calling back gets me nowhere, and also the same guy that denied being the guy who threatened me, sounded like the guy that told me, he was manager.

I don't know what else to do. I was robbed literally and I feel bad for being fooled by them. In fact I am very angry about it, and angry at myself, for hiring them without checking them out. They took my last cent. It cost enough to move with first, last, security, and whatever else, and then this blatant lie. They should be shut down, and made to pay back the money.

We were quoted around 5 - 600 dollars, the bill was $1,203.00. They broke my antique dining room table, thank God I took pictures of it in pieces. As we go through the boxes that they crammed, ah packed, lots of breakage. The top drawer on my husband's dresser fell off. They had packed my husband's tools with my children's baby pictures. Then we tipped them $80.00 and was chewed out because it wasn't enough and "it was just not right". I told him what wasn't right was my antique oak dining room table in pieces...Absolutely the worst, slowest, smoking, cell phone talking movers I have ever seen.

I'm trying to find someone that can repair my table and my husband's dresser. It's not something that can glued back together as they split the wood on the pedestal piling boxes on top of it. They have not returned my calls, so I guess the BBB and small claims court will be next. Wish me luck. This is one company that should be put out of business.

I followed my first mind and did not use this company for service, and I'm glad that I did not. However, I am being asked to pay for services that I did not receive nor request. I contacted Father and Son, requesting an estimate only. On 3/15/10, I further explained to Sandy upon her arrival that I specifically request an estimate, as I had other moving companies that I was considering as well.

Sandy acted as if she is so nice and honest. She is not! Once completing the estimate, she asked me to sign two documents--one for the estimate of service and the other document outlining the insurances--should I consider the service. It turns out the second document was the order for service. Sal called me on 3/30 to confirm the service. I explained to him that I did not order any service. He shared that I signed the order requesting service. I explained that Sandy asked me to sign the estimate and document outlining the insurance should I consider the service. My mother, who was from out of town, witnessed Sandy lie about the documents.

I spoke to Sandy today in hopes to resolve this professionally regarding the order. I was thinking that she would have been honest about the situation. Much to my surprise, she responded by saying "Well, you signed the document." I signed under the guise that she presented something else other than the order. I made it very clear that I wanted an estimate only. She was very aware that I had not made up my mind on selecting a company, as she commented that she understand and to give them a call should I decide on the service.

Sal called me today to explain that the contract was binding and that I may have to pay for the service that I did not ask for and have not received. He further explained that his legal department will seek to come after me for the amount of the services. However, he'll talk to a manager to see if I can pay a reduced amount of the estimated charge. I did not request the service from the start! Why should I pay for service that I did not receive?

I moved from Miami to Pittsburgh PA in October. Then a huge job opened up and I moved back to Miami in December. Now, when you move a full house plus a car, twice in a three month period you deal with so many service companies - storage, moving my car, packing, unloading, shipping....etc. I used Father and Sons moving company to move all of my goods (TVs, couches, books, clothes) from Pittsburgh, back to Miami. I can honestly say, Father and Sons Moving is the single most corrupt company I ever dealt with. The way they go about their business needs to be stopped. Now! I don't have the time, but if I could, I would sue the hell out of them.

You see it's not so much the money, it's the way they go about ripping you off. A consumer type company needs to come in and stop it. First, the person I spoke with, Robert ***, promised me the world. I told him with all honestly everything I had. I mean I had just moved so I knew that to get a correct price, it was vital you did not miss a thing, all the way down to a small lamp. I would later find out that Robert is just a snake oil salesmen. He could care less what happens after he makes the sale, I mean literally. It's as if he disappeared. He knew exactly what was going to happen.

Well, he estimated a price of 997.44. I also had to put a down payment of 670.50. He said this was a high estimate, that this is the best thing to do because this way you can only go lower not higher. This of course made sense to me. Total cost was 1667. Well the movers came in and packed up my things. So my things were packed, and they started their trip down to Miami. I get a call a few days after they left. The price now came to 2915! Now, I can understand a price change of 20%, more or less. But almost 100%. Robert said that his estimate was 2000 pounds off! I went to Kelly Blue Book, and some cars weigh 2000 pounds. And the most amazing thing is the most expensive and delicate things, my computers (I do all my work on a hand made 4 screen set up), did not get packed. I decided to put it in my car. How could you be 2000 pounds off. I did not even have 2000 pounds of things.

This is the thing. What do you do? Tell them you can't pay it? Tell them you're not going to pay it? Well ****, you can't because they have your things! Don't pay, and you don't get your things! It's a catch 22. Here is the craziest thing. Robert estimated 30 to 40 boxes. I had exactly 32! What in gods name was Robert doing to me? And why would anyone do that to someone? If he would have said the cost would be 2500, I could understand. But 1600! I told Robert, basically in tears, asking him what the hell happened.

But he is a snake oils salesmen and talks his way out of anything. I have been trying to get a hold of their service person, Tatiana *** since December. It's now March! Please, would someone, some company, look at my complaints and the others and please do something. The service they provided me went from a price of 1667 to 2915. And you are in no position to argue because they have everything you own. And I had less things to move than estimated!

When my daughter moved from her house to a townhouse, they caved in the driveway to her old house on the day of her closing. They refused to take responsibility for it. They damaged furniture and then told her she signed that it was okay. If she didn't sign, they would not have delivered her furniture. The movers said "don't worry about it... he will take care of you," meaning the owner. They didn't. Worse move ever.

On 1/9/10, Sandy came to give me an estimate of the job and she quoted me $96 per hour. It was a minimum of 4 hours moving and 1 hour traveling for 6 pieces of furniture. I said okay, I just wanted the job to be finished. She specifically asked me if my big screen TV was brought into the house through the basement door and I said yes, the last moving company brought the TV in that way. On 1/16/10, the company sent two movers to move 6 pieces of furniture. Everything was fine except they could not get my 57-inch projection TV out of the basement door. After ten minutes, I checked to see what all the noise was in the hallway. It was the two movers struggling to get the TV out of the basement. They scratched the TV all over the place and I ended up helping them to get it out of the house.

I also ended up moving half the furniture by myself. They really know how to play the time game. They take a hundred breaks, they sit around talking, it's a big scam. I asked the movers if I could put a claim in and they said yes. So I called GINA who basically blamed the whole situation on me and told me they could have just left the TV there. I said they should have wrapped the TV like they were supposed to do but she just kept yelling over my voice. All of these other complaints are true and I would never use them again. Stay away!

My experience with this moving company is on par with much of the prior complaints listed on this site.

Father & Son movers, however, only requested the number of rooms and never had anyone scheduled to survey the amount of property to be moved. Initially the representative stated on the phone that they do the packing, loading, unloading and that you wouldn't even have to remove articles from dressers and such as they would move these items whole. We made sure the company was aware that we had a two bedroom house and a storage facility from which items would need to be move. They quoted a flat rate based on 6,500 lbs and the move was scheduled for November 3, 2009 on a Tuesday.

When she informed Father & Son's representative that she would be moving out on the 3rd and moving in on the 6th they initially said that they could not accommodate her with that schedule. So, she decided and stated that she would need to look further for someone that would be able to do so. So, rather than have her turn them down they changed their minds and said, "Ok, we will do that". So at that point the quote and schedule was settled.

Prior to the move my mother and I packed as much of the personal items and things that were of more concern. We both packed as much as we could prior to the date, at least as much as we could as was allowed by our available time. We did this especially since this would cut down on the $100 per hour cost of the movers working. We did not place any major concern on getting every single item packed by the move date since the representative stated that they do all the packing.

On the day of the move, the truck did arrive on time with two workers. After they initially surveyed the move they stated right away that they would have to bring in a third worker at my mother's expense because she had more property to move than they had anticipated. This could have been settled beforehand if they had surveyed the move prior to the move date as was going to be the policy with Mayflower had they shown up. While the workers were hard working and did work quickly, their offices were frequently renegotiating the cost during the move over little details that they would bring up.

While they were not previously aware of the moving schedule they were aware, however, of the warehouse that needed to be moved so I drove there with them following in tow in the truck. That having been completed, they returned to the house and continued there. The workers however claimed to have no knowledge any condition that they do all the packing and stated that they were expecting just to load furniture and packed boxes on the truck. So they had to have someone from their offices bring more boxes. They kept complaining about all the property that needed to be moved, to which we kept pointing out that they never had anyone survey the move prior. Mind you we already packed a major portion of our property ourselves.

Towards the late afternoon with a small portion of the kitchen items packed these workers stated that they had to leave for the day and that we would have to go to Home Depot to buy more boxes and pack the rest of our items ourselves. Needless to say we were not happy about this. They said they would come back the next morning around 9am and pick up the remainder.

We had to point out that it was the last day that our apartment was available to us and that we could not leave our things in this apartment. They didn't care and it wasn't their problem, they simply had to leave for the day. They suggested that we take the belongings, with our car, to keep at a relative's house across town where they would pick them up the next morning, which would be Wednesday the 4th. We also reminded them that we were going to be on the road by 7:30am, but it was of no concern to them, only that they leave for the day.

So, we managed to have the apartment complex extend our lease by a day so that we could keep the boxes in the apartment at our expense. We purchased boxes and completed the packing ourselves that evening with my sister-in-law enlisted to help knowing that this moving company was already going to delay us on our trip by at least 1 hours.

Having no beds, we stayed in a hotel for the night. The next morning at about 8am I called to confirm that someone would show up with the truck and the office was barely aware that they needed to pick up the rest of our property. After the owner/representative complained to us that all their movers were out on jobs they said it would be sometime after 12 and that they would have to call. They also took the opportunity to tell us that they were going to need another $1,500 dollars because of all the alleged unexpected packing that they had to do the day before. (Again I remind you that we packed a major portion of our own property before hand and were forced to finish the packing the movers left behind the day before which was the whole reason we were waiting for them to pick up the rest of our property at this point in time) When we objected to this sudden new demand, the owner just threatened to hold our property hostage if we didn't pay up. Then when we objected to this outrage of extortion1 the owner took it a step further (as was expressed in previous complaints I've read to this date) the owner stated that he would now demand the money in cash as opposed to a cashiers check or money order. I guess by receiving money in cash there is no paper trail.

This real fine upstanding businessman had now doubled the cost of this Flat-Rate move by extorting 1 an 80 year old retired woman on the day after the scheduled move date and after she had to complete their unfinished work all under the threat of using her personal property as leverage in a blatant act of extortion. This had turned precisely into one of those "buyer beware" news documentaries that are broadcast from time to time warning people of unscrupulous moving companies.

After having to contend with this new development and pay the additional $1,500 and still wait for someone to arrive, we were also now looking at 4 hours delay leaving on our trip. After numerous calls to follow up on the whereabouts of the truck, we finally have someone arrive at about 1:30pm. They didn't bring the same truck that the rest of our property was on, they brought a different truck. We knew immediately that this was a recipe for disaster.

That they were using a separate truck just didn't make sense, but they said the truck with the rest of our property was at the warehouse and assured us that it would arrive with the rest of our property. They loaded the last 10 items on the truck and left. We finally got on the road by about 2:15pm, an entire 6 hours and 45 minutes behind schedule. This made the drive more difficult for my mother since we had to arrive late at our fist destination.

The next day on the second leg of our trip to Pensacola Thursday 5, 2009, I receive a phone call on my mobile phone. It was the movers and they were already in Pensacola and wanted to start moving our things into the apartment. I re-explained to the caller that our scheduled move-in date was not until Friday 6, 2009. They were completely unaware of neither our scheduled move-in date nor our prior arrangement that we would be traveling there over a two day period. They called their offices and then called me back at which time they began to ask that they PLEASE be able to move our things in that day. Once again I had to tell them that the apartment is not ours yet. We have to sign the lease when we arrive on Friday, once the office opened at 9am. I also had to reemphasize the fact that we were not even in Pensacola, FL yet and that they were not suppose to arrive until Friday 6, 2009. They finally relented and said that they would call at 8am the next morning.

Hoping that the worst was over we arrived at the apartment complex and signed our lease. After a couple of hours the movers calling ahead arrived at the apartment and began moving our things into the apartment and later into our storage. For some reason, much of our furniture (a majority of which is compressed particle board) had water damage. I took pictures for proof. Some furniture was also scraped and a lampshade was dented and stained. How they managed to get water into the truck I can't imagine accept that they must have poor seals around the doors of the trailer.

After accessing everything that had been delivered we found that they did not deliver the items that we were forced to pack ourselves and that was picked up by the second truck, so our problems continued. Not only that but the bulk of our DVD collection that was on the first truck mysteriously failed to arrive, as well as our hand-truck (dolly) out of everything else that was on the truck that did arrive.

We contacted the company again and they explained that the items never made it on the first truck, that they had the items in their warehouse and were now waiting for another truck that might happen to be heading in our direction. In my opinion, if all of this was a result of their incompetence, I don't care if they had to ship it by Fed-ex and eat the cost, I want my property now! Not even now, but yesterday!

So, that is the current state of things. For the past few weeks of follow up it has been the same old song. We call they assure us a truck will deliver our property. At one point about one and a half weeks after the move we were told that the property would be on a truck the next day and that it would arrive on a Van Lines truck or a UPS truck. However, the representative was unsure which, if it was already on the truck, if it was on its way, or if it was still in the ware house and that we should call back on Monday to follow up. The entire following week we could reach nothing but voice mail or a receptionist telling us that everyone was out or the office, in a conference or on the phone and that they would call back. They never did call back. When we finally manage to talk to someone, the week after, we were back to the old status. They again were saying that our property was still in the warehouse and that they were waiting for a truck that to be heading in our direction.

As of Tuesday November 24, 2009 we were told that our property was being picked up by a company called "We move you" or something to that effect and they would be delivering it. They approximated that it should arrive on Wednesday November 25, 2009 the day before Thanksgiving. Well, Wednesday passed and no truck arrived. Given the fact that it was approaching Thanksgiving weekend we assumed they may have delayed the trip for the holiday and we decided to follow up on the upcoming Friday, the day after Thanksgiving. So, Friday November 27, 2009 (today) and coming up to a month after beginning our move we call to follow up. Now the story changes again. They are back to stating that our property is still in the warehouse. The people that are able to handle the issue are out till Monday (I guess they are enjoying their Thanksgiving weekend) and that they are still waiting for a truck to happen to be heading our way and that it might still be another two to three weeks.

So in the meantime and until we regain our property, if ever, in the next month we are without our microwave, toaster, coffee pot, VCR, eating utensils, cooking utensils, phones (as they have the base of our wireless phones) and many other items that are beginning to slip from memory over this extended time. I would never recommend Father and Son movers to anyone. On the contrary I would advise anyone to avoid this company like the plague.

As for myself I will never, ever use any moving company whatsoever again. This was my first and last time after this experience. I will no longer trust anyone. I will just hire friends, family, or even direct hire laborers for a day before I put my property in the hands of crooks and swindlers2 again. And as far as the cost incurred after all the extortion1, it is quite apparent that it is cheaper to just sell ones furniture, or trash it and just buy new furniture once you have arrived at your new location.

I hired this company to move boxes, and some furniture into storage. I spoke to Sal who assured me that their movers were licensed and bonded.He advised they had equipment to move my chairs over a balcolny which was how it was moved into the apartment. When this company got arrived, they began moving boxes and when it was time to move the furniture they had no tools and they threw my couch off the balcolny, damaging it. Then when I called to complain, Sandy at Father & Son advised, they should have had the equipment and she would reimburse me. After they loaded the truck, they demanded an extra 300.00 or they would take my stuff to their warehouse where I would have to fight them in court to to get my belongings. We arrived at the storage space and none of 3 guys knew how to pack a storage unit. That explained why it took them so long to load the truck.I called Sandy again to complained, mean while the guys were stealing items from my boxes, they had on the truck. After several hours of trying to force my furniture in to the storage unit, they decided they were done and took my things back to my old apartment. I have called them everyday since my move on 09-30-09. They have been giving me the run around, and they can't recall who they sent to move me. Those guys stated they were not bonded. Father & Son deliberately lied to me about my move being safe and secure. I would like to be reimbursed my entire move expense of $744.00 plus all the damages done to my furniture and the items that was stolen totaling $2500.00.

I am going to try and make this short...This company sent convicts out to my house and they stole a gun while my wife and 2 girls were home. When father and sons were contacted about it they did not even have records to find out who they sent! this place is a mess and should be shut down. I am just thankful that all that happened was a stolen gun. it could have been worse to think of two ex-cons and my wife and two little girls ages 2 and 4 alone with these people. and to think father and sons can not even tell the police who they sent out to my house. again do not do business with these people, they are most untrust worthy unorganized business if have ever know.

They showed up with only 2 people which trastically changed the man hours. We have move several times and usually they have 1 man organizing the truck as it is load and 2 men carrying new items to the truck. They only had the 2 men which just took longer than necessary. (2 hours at least)

Then I presented the internet coupon and the driver only wanted it at the end. Well at the end they were hot and tired and could not get out here quiker. So both parties forgot. I thought this will be easy. I will just call the office and they will fix it. The manager first did not believe me and needed to check with the driver. Not a big deal. The driver confirmed it and the manager still would not do it! They told me that I need to just use it next time.

Bad business. Over charged me with 2 hours, and did not honor the coupon. Do not use these guys. over paid by $220.

I scheduled a move from my one bedroom apartment to one month of storage, then removed from storage to my new apartment, total cost $1258. I had one loveseat, recliner, TV, TV stand, 20 boxes, queen bed, dresser, night stand, total cost $1258. I am still not sure what all the costs were. Do I say anymore????

I only wish I read these reviews prior to hiring Father & Son of Newark NJ / New York to move into a 5 room apt - 3 of which are bedrooms. Everything you read in the prior posts happened to me too!! The job cost more than double then the price quoted, my furniture was held hostage,,,,I helped load and had 3 more people come to assist with the unload!! Sal / Sandy are very personable and give you the distinct impression they are stand-up, honest folks - this couldn't be further from the truth!!! Sandy arrived with her arm in a sling - stating her adult son knocked her down - for all I know this is part of the scam. Damage - lots and lots of damage from my grandmother's table, to my mother's secretary, my grill - to the knob on a lamp!! The only things that weren't damage were the things I packed myself!!! The movers didn't have tools and I was charged the 1 hr it took me to locate the tools they needed!!!

Emailed a request for estimate to move. Joe M called and quoted me Mon. and I scheduled movers for Wed. between 8-9am. When no one showed by 9am I called and they did not have us on the books. The guy who answered both Miami and Ft. Lauderdale phone numbers said Joe M did not work there and had never heard of him. Funny, his voice sounded like the same guy I got the quote from, Joe M, who claimed to be the owner's grandson (Alexander M).

After several phone calls where Ben hung up on me after screaming at me he said the most hurtful and ugly thing a person could have said to me. My move was due to a divorce. So he said to me that he wasn't surprised that I was divorced. I should mention here that my ex husband called him cussing him out several times and all Ben ever said to him was "yes sir" and "I'm sorry". He also told me because I complained that he would not take a credit card from me and would only accept cash. This was Sunday. I was alone with my child and his movers. This is a condensed version of the story but the jist is clear.

Where do I even begin. First the day started that the movers were suppose to arrive at 8am. Just before eight I called to confirm as another moving company had called to do the work for a lower price that morning. They did not have us on the list so the movers would be there within the hour I was told. The clock started at 9am, we went over the paperwork while the guys did nothing, then the equipment was broken so they took several minutes to try and figure out how to use the dolly. (maybe the old fashion way you take boxes down by hand, wow what a concept. So they start to load and are loading, taking breaks etc. They get to the end and realize it isn't going to all fit, there was still plenty of space in the truck unfortunately bad pack job it wouldn't fit, so we advised them a few things and the last few pieces fit on the truck just fine not worries.

I then called to advise Ben Brown that the driver had gone the wrong way when they were suppose to follow me to the house. Ben wouldn't even let me speak, he went on and on about how my husband was a jerk and that he wanted his driver to call him. well he yelled at me for no reason, the coversation he had was between him and my husband.

He then started to say we were real winners because I mentioned that the person who booked us told us to call everytime the movers took a break. (water, smoke etc.) We didn't do that and I brought that up so ben called me a real winner and a real nice person. he then became very sarcastic on the phone and advised he was smilin hear to hear as our conversation went on further.

I finally asked him to stop talking for a minute to advise him that if he would have listened to me as to why I was calling fifteen minutes ago he would know that his driver can't call him because they didn't follow me like they were suppose too. This was added stress being pregnant and moving that wasn't needed. 150 plus fees from the bank

So we ended up paying up front for services after a 45 minute heated conversation with the manager, drivers etc. So guess what happened next, oh yes we over paid because the movers were finished over an hour early.

So I called and spoke with the wonderful ben Again he advised that he would have the owner call me, I tried to give him our new number and he said he had it. I advised him he couldn't because we just got the information the number on my contract was the old number. So I believe he said he wrote it down but didn't. So I called everyday for the next couple of weeks no call from the owner. Finally I had to call the bbb to file a complaint still no call. I finally got a manager to call me and he said they would send me a check. they didn't I called back two weeks later and got an owner to reconcile the problem. I will see he was the first one to apologize and handle it like a manger/owner should. Well I received the check and it now has been returned by the bank. What is wrong with this company.

So my message is be a smart consumer before you spend your hard earned pennies make sure it is from a deserving company. The way the economy is today people can't afford to be giving hundreds of dollars to people who just don't care about their customers.

I contacted this company because of the length of time they were in business and figured they would be reputable. To the contrary it turns out I was lied to the entire way including how much I would be charged and that all movers would be professional. They damaged furniture, the new house we were moving in to, and the old house we moved out of. I was told they would take care of the damage and have been given the runaround for 4 weeks with of course no response. I am filing a complaint with the attorney general and also will force this company to defend a lawsuit and spend thousands or end up with a judgment against them.

I just want you to know this had to have been the worst move job ever. I am so upset right now I want to report you to rip off.com. First of all I hired 3 guys, two showed up. Secondly these guys took their sweet time talking joking around, doing nothing! All they moved was my furniture, 2 beds, 4 dressers, two night stands, 2 couches, 6 chairs, dining room table, washer and dryer. We dis- assembled everything. I am so extremely upset.

We have hired movers before and they moved everything down 3 flights of stairs and up one in less than 4 hours with two guys. What a waste of my money. On top of that your guy took my mattress when I asked for it( we told the guy if my friend didn't come he could keep it, she called, we told him specifically make sure you bring in the king size mattress, my friend showed no mattress to be found. Then we called to get our mattress back, they said it would be delivered to her house between 8 & 830 no body showed or called. I am so angry. I wasted my money. I could have done this myself.

I will NEVER recommend your services, at least not at this moment. I called the day of moving and I didn't remember who I spoke to but he had a bit of an attitude. I told him I hired three guys, he said the driver called and said he didn't need 3 guys. The whole point was to cut down on time. That's what I hired and that's what I SHOULD have gotten.Who makes the decisions there? Your driver or your customer who is paying for the work. That's ridiculous. The only thing I got compensated was 5 bucks off an hour. I am so sorry I paid for your services. My hard earned money was wasted! I hope you can make this right!

you guys are really something else. Ben, great customer service! I guess I am not the only cheated customer, no wonder you cannot afford to lose anymore. Your company is a joke. Stever, owner? Thanks for calling me back! The only thing you did have right was return my mattress. And for Ben to tell a customer they are a liar, maybe you should look at your employees. Or maybe every customer is lying right? Wtf I am done with your company and rest asure no one I know will ever use you and I work in a large facility! Oh Look more compliments from your lying customers...surprised?

THIS COMPANY NEEDS TO GO OUT OF BUSINESS!

Not knowing any movers personally, I use the good old phone book yellow pages. My mom & I were flying out to her Florida mobile home to put it up for sale and take back some items she wanted. Pick up in Florida was suppose to be Tues. March 18, 2008 or Wed. the 19th. No one had the decency to call, we waited around all day long. The pick up finally occured on Thursday after so many calls back to Joe in Massachusetts. At 6:30 PM they showed up. Our items didn't show up back in Mass. till April 14, 2008.

When they did we had chipped piano bench. Two ladders were missing, a 6ft wooden ladder and a 10 ft. aluminum ladder. Like we suspected, they never found them. When a filed a claim, I received a letter back telling me that we signed 60 cents per lb. per article. Wow! I was never told I could purchase extra insurance...we were so upset by the time they arrived for pickup...we just signed away. Well, guess what I was entitled too.. $34.00 for my lost. I sent out the notarize claim for that back on July, 2008. Still waiting for the $34.00

Not only did the movers show up 3 hours late, with no phone call to let me know they were running late and with no apology, they tried to claim when they got there that I had to pay them in cash when I had already confirmed with the company that they took credit cards. Per Section 507.05(6), Florida Statutes, a mover must accept 2 of the following forms of payment: cash, personal check or credit card. I told them that they were not to start moving until they confirmed with their company that they would accept a credit card because I would not be paying them in cash. After numerous phone calls, they claimed that their credit card machine was down but that it should be back up by the time they finished.

After showing up 3 hours late, they took over 10 hours to perform the move and then had the nerve to charge me overtime because they were there past 8pm. One of the movers even stood around talking to another girl in our new complex for at least 10 minutes trying to generate new business! The movers refused to use the stairs at our old condominium unit, insisting that they wait on the elevator to be available even though we lived on the second floor. For fire code reasons, we could not block the entire elevator to our 8 story building and allow them sole access to it the entire time during their move. There were many boxes that they could have been moved by walking them down the stairs which would have saved a significant amount of time. In fact, when I called the company to complain about the entire move, they claimed that it took 10 hours because they did not have full access to the elevator. I cannot imagine that in any building which has enough stories to warrant an elevator, it would not be a fire code violation to block the elevator so that they had sole use of it. Regardless, this would not have sped up the move much less than the 10 hours that they took.

Besides the fact that a 2 bedroom condominium should not take 10 hours to move, if they had arrived on time, they would have finished before 8pm. The total of the bill that they charged me to move a condominium unit 4 minutes down the street to another condominium unit was $1,276. It was impossible to figure out from the bill how they calculated this total. However it was after 11pm and I just wanted them out of my house so I signed the bill anyway. The name at the top of the contract/bill was Moving & Storage, Inc., which entity does not even exist in Florida, according to the Secretary of State website. Per Section 507.03(5), Florida Statutes, each contract of a mover or moving broker must include the phrase ________[insert name of firm] is registered with the State of Florida as a Mover or Moving Broker. Registration No._________?. While a registration number without the above sentence appears on the bill, it is not clear if it is a registration number relating to their moving license. If the company is not even incorporated in Florida, or registered to do business in Florida, how could they be a registered moving company in Florida. There are a number of other required items missing from the contract as well including the physical address of where the movers employees are available during normal business hours and the proposed date of the move.

The estimate they provided also claimed that they would quilt wrap all of your furniture so that it does not get damaged or dirty?. Not one piece of my furniture was quilt wrapped and the vast majority of it was dinged, some minor, some rather significant which I have not been able to repair successfully. They even used my front door mats in their truck to lay items on because they did not have their own quilting. They also damaged numerous walls either by putting large dents in them by banging furniture into them or scraping furniture along the wall so that it discolors the cream colored wall.

On the Monday morning after the move, I called Father and Son and spoke with someone named Frank who claimed to be a supervisor. He was one of the rudest people I have ever spoken with and approximately 30 seconds into the conversation he asked if I worked for the Holland and Knight law firm, to which I responded yes (I believe he saw the caller ID which showed the law firm name). He stated that we represented his company and therefore I could not sue him. At this point all I had said was that I was unhappy with the move performed this previous weekend but apparently he is used to being on the defensive because this is the same scam that they pull on all of their customers (there are numerous nearly identical stories found on the internet when you search for Father and Son moving complaints? on Google).

Frank refused to answer any of my questions until I sent him our estimate, which I promptly did. Someone named Steve who claimed to be the vice president called back after receiving the fax and he was somewhat more cordial, although that is not saying much. Steve asked if I was willing to sign a release if he would refund $500. As I was about to head out of the country for 4 weeks on vacation, and figured this was the best I was going to be able to get back, I accepted his offer and signed the release form. However after returning from vacation, I still did not have the check Steve indicated that I would be receiving. I called numerous times to Father and Son inquiring about the status of the check and no one would return my call. Almost 2 months after my move, I did receive the check in the mail, backdated to September 17, 2007.

I have never dealt with such an unprofessional company or group of people and cannot believe a company that repeatedly scams consumers is still in business in Florida. They have shown a habit of engaging in deceptive and unfair trade practices by intentionally misrepresenting the estimated time for the move, having movers show up late so that they can charge nearly double in overtime rate, and then trying to demand that they be paid in cash when you were told that accepted credit cards when you made the reservation. It is my understanding that they have been banned from operating in Georgia as a result of these same practices and I hope that they will eventually be banned from Florida. No one should have to go through the stress that I did and pay hundreds of dollars more than they were quoted for a shoddy job.

I am a very busy person, so I don't really have much free time. However, I am cutting and pasting "Yvette of New Brunswick, posted July 4, 2008" from your website. Her experience was exactly like mine, only the magnituted of my move was larger. My move dated was June 6, 2008. My quote was $2400, by the end of the move I got extorted $5000. My move time was 8 a.m. to midnight. My damages were more extensive and more damages were discovered over a lengthier period of time as I opened box after box, to this very day....To much to put in numbers. I have a lot of irreplaceble antiques and family heirlooms, and the heartbreak and trauma from this company was just too much. I am beyond seeking monetary compensation. Please, just shut down this company.

I contact Father and sons for a move from bloomfield nj to new brunswick. I was informed that someone had to come out and do an estimate prior to my moving date. A lady by the name of Ms. Sandy came to my apartment on 6/2/08. She did a check list of all my furniture. When she finished, she gave me a copy of the paperwork with an estimate of $626.00.

My move took place on 6/28/08. I was told the 3 movers would be there between 10 and 12. They did not arrive until 2:30 pm. They started around 2:45. By the time they arrived at my new condo, which was only a 45 minute drive, one of the drivers called the office. He informed me that my cost was $1180.00. I was furious and wanted to speak to someone. I spoke to a man by the name of Sal. He had the nerve to tell me that if I didn't have all the money in cash, that my furniture would be taken to their storage.

I understand of an estimate being slightly over but, this was ridiculous. I had to run to the bank and get the money. I called the office back again requesting the last names of sandy and Sal. I was informed that they couldn't give that information. The movers finally completed the job at 10:00 pm. I was livid and told them to leave. The next day, I inspected my furniture and realized they broke my large living room lamp and scratched up my bedroom set. Alot of my glasses and expensive christmas ornaments were broken. I am still waiting on the company to get back to me regarding my damaged property. I am trying to understand why is this company still in business?

We chose Father and Son to do our move from Jacksonville to Princeton NJ. The issues started the day they arrived to pack the house (4/19/08). They advised they would arrive at 7am (we had a flight to catch at 5pm) to ensure that the house would be cleared in time. They eventually arrived after 9am and told us that they would be finished by 2pm so we could make our flight. They proceeded to take out the furniture, banging it down the stairs and on the wooden floors (denting furniture and walls). The main driver was having an argument with his girlfriend by phone so stopped working for an hour as we were getting more anxious about them not being able to pack the house in time for us to catch the flight.

We eventually had to leave them to close up the house because they were not finished in time. This was very stressful for us as we would rather have locked the house up ourselves. Chris verbally advised that the furniture would be delivered in Princeton the following weekend (4/25/08) if we were to avoid storage charges. This was confirmed by the driver when loading the furniture. As such, we had to get our apartment early (9 days) to allow this delivery. We made arrangements to sign the apartment lease on Friday 4/25 at 4pm to avoid storage fees.

On Friday my husband and I received separate calls at 10am saying our delivery would be at the apartment between 2:30-3:30pm as they were already in New Jersey. We both cancelled meetings in order to get to the leasing office to sign the documents and wait for the delivery. At 5pm the delivery had still not arrived so we phoned the Dispatcher at Father and Son. They said they would find out where it was. We waited and called again - this time we were told the van had broken down in Savannah Georgia. This was surprising given we had been told it was in NJ earlier that day.

We waited over night and called again on Saturday at 9:30am. We were told at this point that our furniture had never left Jacksonville and wouldn't be delivered until the following weekend. The customer service was terrible and we were passed to 2 people of which one put the phone down on us. We tried to get the phone number of the owner but were told no - we left him a message to call us. Nothing happened. We went through the small print of our paperwork to see what recourse we might have and realised the driver in Jacksonville put an agreed 5/10/08 delivery date on without us realising so giving themselves longer than they verbally stated to get us the furniture.

The following week (Thursday) we got a call from the new driver asking about new delivery options. He gave us the option of a Sunday delivery which we took as we had already taken enough time off work. The driver then called us Saturday evening and said the shipment wouldn't be with us until Monday morning. We had to then take more time off work. When the furniture arrived they wouldn't unload until we signed a disclaimer saying we wouldn't dispute charges through American Express. We were left with no option but to sign. The men proceeded to unload the truck with very little care, again banging our hall, stairs and landing with the heavy furniture.

When we started to unload boxes, they had packed things carelessly with the garden strimmer packed in with kitchen items. None of the glassware had been packed properly and items were broken. The whole experience was terrible from start to finish. We left 3 messages for the owner to call us to rectify the situation - he didn't call back. We spoke to Chris (Sales Rep) and he said they don't give refunds for the extra costs we incurred due to their constant miscommunications.

Painting of house in Jacksonville before our renters moved in - still to be invoiced by our property manager Rent for apartment in New Jersey due to early access $840 Painting in new house in New Jersey - we did this ourselves Side of our desk was damaged Glassware broken Picture frame (2) broken leather couches damaged Crack in leg of dining room table

Newly painted walls, wrecked. Damage done to staircase walls sheetrock, 8 holes, wripped the trim, busted up a wall sconce. They state they are not responsible for walls or floors in their contract. Sure enough they state that in the small print to be signed the day of moving. These guys are the worst. I should have done my research on complaints before hiring them. I would never do business with these guys nor recommend them.

Physical damage done to my downstairs hallway, black streaks from either their filthy shirts or moving pads. The 2 walls going up the staircase have tears in the sheetrock, holes in the sheetrock and gauges. The furniture piece they were bringing upstairs to one of the 2 bedrooms was a normal size armoir. They not only tore up the place, broke my wall sconce they decided to bring the piece down, tell me about the damage at that point. AT what point did they say lets stop and tell the homeowner after the first hole?

We contacted these people just this week to help us move our large, heavy furniture items. They quoted us a rate of $110/hour. They said they'd be at our place by 5:00. Two hours late, they finally showed up at 7:00. They moaned and groaned about having to move furniture, but we grinned and bore it for a while.

Then they see the large entertainment unit, and our empty 50 gallon fish tank. They flat out refused to move the fish tank, because it is glass, and pitched a fit about having to move our furniture up 3 flights of stairs. So we dismissed them; nothing got moved.

We called the office (by now, it's 9:00 at night). The lady was apologetic for the attitudes of her 3 employees who complained about having to do what they were being paid $110/hour to do, and said she would have the manager call us immediately. He didn't call. So we called him this (Sunday, 6/1/08) morning.

He called me a jerk because his guys moved our couch for free.. I was heated, so to try to handle this professionally I asked my fiance to call him back. He called her a #$% when she asked for the owner's number, and refused to give it to her. We're filing complaints with every consumer complaint agency/company we can possibly find, and I'm telling Ken. For $110/hour, they should have been kissing my feet, not griping about doing their jobs, refusing to move furniture, and insulting their customers for being upset about the ignorance of their employees.

Now, we're paying rent in an apartment we're not inhabiting yet because they refused to move our furniture (they are a MOVING COMPANY!). And, we're having to ask our friends and family now to give up their time to help us move. We should have went with them to begin with.. it's way cheaper and they won't call us jerks at 8:00 in the morning for trying to stick up for our consumer rights.

They also ruined several pieces of furniture. They were not going to reassemble my bed until I insisted that they did so I would have a place to sleep. It was absolutely the worst moving experience I have ever had. I recommend that no one should hire them. Broken furniture and extreme emotional stress.

(February 10, 2008) I was 9 months pregnant when we found out the house we were renting had a rat infestation so I called Father & son right away to get out of there. They sent two men that honestly didn't look like they could lift their own weight so I knew it was going to take forever! They absolutely destroyed the majority of my Ethan Allen furniture. They even broke a leg off a very expensive wood desk, but that wasn't the best part.

Once we get into the new house I realize my cell phone is missing. Of course we didn't have our new land line hooked up yet and I was really upset because I had no means of calling anyone if I went into labor. I thought maybe I had packed the phone by accident but my husband wasn't so sure of that. He continued to call it and low and behold Mike King (one of the movers) answered the phone and asked who was calling. My husband used some explicit words and Mike hung up.

After realizing that they had stolen my phone we had it turned off and bought a new phone with the same number. I received several calls from people asking for Mike after that. When I called Father & Son to let them know they needed to reimburse me for the stolen property they gave me the run around about how they were going to find out who did it etc but they never did anything. I filed a police report against the thief but it got me no where.

I gave birth 7 days later. I try to console myself with the thoughts that any jerk that would take n extremely pregnant woman's only means of communication pretty much has a one way ticket to ----. I will continue to tell everyone I know how down right evil the people are that work for that company. DON'T USE THEM FOR ANYTHING!

panic attacks, emotional stress, a $200 + bill for a new phone

I hired father and son to move me to my new location i told them i needed a early time so the lady set me up for b 8-9 am on the 15th of march. well 9 o'clock came and no movers 9:30 came and still no movers so i called and was told that there would be someone out there by 11:00 a.m. well guess what 11:00 came and still no movers 12:00 came and no movers or not one phone call from this company so i called again.

was told once more that there would be someone there between 1-3 o'clock well guess what you guessed it 3 came and no movers 4 came and no movers so i had to call again, at that time i was told maybe 7 8 or 9 o'clock that night if i was lucky but was told that they most likely would not be there at all, so here i was no movers with a deposit they required. $50.00 I was in a panic. so i call reliable movers i told the man that i had hired father and sons moving and the first words out of his mouth was they never showed up much less calling you letting you know what was going on to my suprise i was shocked! he told me he would have a truck out there within 1 hour and there truck was these 2 men that moved me had everything out of my house and into my new place within 3 hours they worked their tail of and did a fantistic job. i called father &son and told them there services
were no longer needed i hired someone

else that was going to show up.

i have been told twice that my refund would of been refunded on the 17th of march i have not seen it as yet so i am going to file a dispute on my credit card, because i feel i cannot trust this company. i told the manager of father and son that i would not recommed there company to anyone ever, think they did a 78 year old widowed woman dirty.but from talking to other people i am not they only senior they screw and could care less about it.

p.s. reliable moving and storage was $85.oo cheaper than father and son.

August 2007, we hired Neighbors Moving Company to move our home furnishings from Boynton Beach FL to Manassas VA. They in turn sent Father & Son Moving Company. We didn't realize is was a different company at the time due to the fact that Greg from Neighbors said they don't sub-contract any movers. What a lie. They sent us the WORST moving company available. They moving guys were real nice. Late but nice. We bought them lunch, gave them drinks and even helped them move the furniture as it was very hot that day.

Pick up day was August 27, 2007 with a delivery date to VA August 29-30, 2007. I waited and waited and waited for them. Didn't leave the house as I didn't want to miss them. I called and couldn't even get anyone to tell me where they were or even when they were going to deliver. The girl answering the phones over Labor Day weekend was extremely rude and couldn't give me an answer as to what to do to track my furniture. She just huffed when I asked her, like I was bothering her.

I then went on line and found all the terrible thing about this moving company. I panicked. Finally, on September 5, 2007, after not hearing anything from anyone, our mover Carl called to say he'd be here in an hour. Three hours later he arrived.

My brand new couch had grease on it and was ripped, my brand new love seat was filthy, my entertainment center was broken and they supposendly packed my kitchen table top in the way front of the truck and couldn't get to it right then so I was told that Carl had to go to Washington DC to unload the rest and would be later on that day or the next day with my table top. I have the legs and the kitchen chairs that were also filthy when they arrived. My kitchen set was only 6 months old.

Needless to say I got the run around on when I would get the table top. I called and called and was told it was coming - but as you can figure out it never arrived. Now I have to send in a claim form which has to come from the office in FL first. Then I have to fill it out and get it notarized. All of great inconvenience. Pictures were taken too and sent. In return I receive a letter to be notarized again stating that I will accept $168.00 for all the damages that occurred. I was outraged - but I had it notarized and sent it back in. Certified letter and this is costing me money for their inconsideration of my furniture.

That was in October it is now December and I still haven't received the lousy $168.00 that doesn't even cover the cleaning of my couch, or replace my kitchen set or entertainment center.

I hired Father and Son moving because their internet ad said they had been in business for years and prided their company on it's reputation and customer service. I was selling my home in St. Petersburg, FL and movign to Fayetteville, NC. They told me they would be at my home on December 11th - the 14th and they would call and confirm pickup and that delivery would be 4 to 7 days later and that I had to have a cashier's check, money order, or cash when they arrived at the delivery destination. They showed on December 13th with no phone call to confirm just the movers in a non descript unmarked moving truck and proceeded to move my stuff when I wasn't ready for them and ended up they packed my clothes on the truck and I had to go buy new ones. They then told me they would deliver on Saturday and I asked could they wait till Wednesday so I can overnight the money to my daughter for the delivery. They did not call they just showed up in Fayettville.

They did not call me just put my furniture in a storage unit somewhere in the city and will not tell me where till I pay for the move. I am not paying until I get my furniture~! I have called several times a day for the past few days to speak to the owner a Mr. Mike DeSilva and no one has called me back with where my furniture is, how much I owe, and where do I send the money.

They quoted me $2000 in the beginning then when they got to my house they said because I did not have the money for them it would be $500 a day to keep the furniture on the truck. This is outrageous! It was there error and they did not even have the decency to apologize! I am still waiting on my furniture and the owner to call Me!

I have never dealt with a company that was as recklessly unprofessional as Fathers and Sons. After being given a quote and setting up a pick-up time, I was told a day before the scheduled move that the only acceptable form of payment was a cashier's check or cash, despite the fact that I was not guaranteed a price.

On the day of pick up they never showed up; after numerous calls to their office they told me they would be coming on Saturday morning. On Saturday morning when they did not show up and I called back they said that the truck was in Connecticut -- the pickup was in Massachusetts -- and they did not know when it would arrive to me. (This is the same thing they told me on Thursday.) They also said they did not know when the truck would get to its destination, and still would not tell me how much money I needed for them. It was an incredibly upsetting experience.

We lost several days of work, we re-arranged numerous activities, and we are now left without furniture. It was very upsetting.

The salesman, Joe, was very pleasant and made all sorts of commitments that he didn't keep. The truck was supposed to arrive on a Thursday, between 9 and 11. Although they knew early in the morning that the truck would not arrive then, no one bothered to call me. When I called them, they said the truck would arrive within the hour. When I called back in an hour, they said the truck was several hours away. When I pressed them, they said they had no idea when the truck would arrive.

To make up for this, they said they would load my furniture first thing Saturday morning. My furniture would be the last items on; the truck would go directly to New York, where me things would be unloaded first. That way they could guarantee the schedule.

None of this happened. The truck did not arrive on Saturday, I was not going to be the last on, and they had no idea when the things would be delivered to my son in NY. I would warn anyone to stay away from this mover.

I called them out on 8/30/06 to moving my furniture from a townhouse to a storage least than a mile away. They arrive late. They did not wrap any of the furniture and stacked it any kind of way just to hurry up and get it over with. When I was in the process of taking the furniture out of the storage to move to my home I notice the Furniture was literally destroyed. I filled out a complaint form. In return they offered me $250.00 dollars which is not enough to cover one table they broke. I contacted the claims manager Dawn in Jacksonville Florida at the westside location who refused to give any more and told us to leave their property.

Broken bracket in drawer of bedroom chest. Top of dresser scratched in numereous locations, as well as the side. Soiled top of mattress. Kitchen wall that had to be repainted. Damaged bedroom door that was taken off without permission.

I contracted a long distance move for 8/30/06. I did so weeks in advance. I spoke withMr. Howard many times to confirm and reconfirm things, as I was moving across the country. No one showed up on moving day. I finally called them late morning to find out what happened, and I was informed the truck broke down. My Dad called this man 3 times from Las Vegas to get more information about the broken down truck, which of course, her never got. My mom also called, and was HUNG UP on by the same man. After learning that I would NOT be moved on the day promised, and was told, if I didn't like it, find someone else, I went down to the office.

I walked into the office and asked for Mr. Howard. I was told he was not there. I told the 2 men there that I needed something done TODAY. I was told, Do you see a F------G truck in the driveway? I said what did you say?, and then I was told to get the F--K out of there! Both men came toward me and one of them put his hands on me, and I hit him. We ended up outside where I went PAST my car, as it is BRAND NEW, and I didn't want them to know it was mine. It didn't work, because they musst have seen me get out of it. One of them kicked it , and then picked up a rock to throw it. I went back and hit the guy.

Both of them were hitting me, and I was hitting back at them. They then ran back inside the office, and I went to the police station to fill out a police report, and hopefully I can file charges. I have had physical damage to my neck, nose, and head. I have damage to my new car. I also have a house full of furniture and boxes to go to Las Vegas, and no mover.

Outside of being an hour and a half late for the first move of the day (scheduled to arrive at 7 am), two of the three movers did little to help in the move. In fact one went so far as to say in passing that there were too many fragile boxes, and hinted that if we didn't pack it, we're not responsible for it. That aside, the job was quoted at 5 to 6 hours, and needless to say after 12 hours, an 18% fuel surchage that was never quoted (equating to almost $120 for moving less than 1 mile), and almost $1,000 in charges, I sent them on their way. I refused to sign the order of acceptance, and when I called the company the next day to advise them of my dissatisfaction and find out how to file a claim for my broken items (yes, the mover slammed speakers and heavy equipment on boxes labled VERY FRAGILE), I was told by Robby You're just going to have to figure out how to file a claim yourself. Additionally, when I explained that after 9 hours, I got up on the truck to help them speed things up, I was told by Johnny at Father & Son Movers, that "Sounds to me that you were just trying to save yourself money." Yup. Can you imagine running a business this way? I was promised 5 'free' wardrobe boxes with the move....nothing....those were never delivered. These guys send out coupons in the mail, provided quotes on the phone and then lie about the quotes. They said that I never told them that I had a full garage, despite my calling them 3 times to advise them of that to make sure they were prepared.

Broken boxes, broken items, 1/4 of the items were left at the old house and I had to take an extra day off from work to retrieve.

• I’d scheduled the move for 8 am on 5/27. Your three movers showed up at 9 am, with no comment or apology. I’d called dispatch at 8:35 inquiring about their whereabouts. The dispatcher said “they’re running late. They’ll be there in 15 minutes” and hung up, also with no apology. A call from your company re: the delayed start might have been appropriate.

• The movers seemed hung-over and surly. None introduced themselves or asked me my name, or ever used my name. One barely responded when I talked to him. One boasted about how he “thought about going home to get his gun when gang members harassed (him).” I thought this line of unsolicited conversation inappropriate and bizarre.

• Your head person spent at least 15 minutes going over the lengthy contract, and collecting my multiple signatures, when I believe he should have been working on the move.

• Christy assured me there were no “hidden fees” beyond the hourly rate she quoted on the phone. I had specifically asked her twice about this. However, when your movers arrived I then discovered there was an 18% fuel surcharge fee. (They also left the engine running the entire time). I was very upset to discover this, and strongly protested the deliberate misinformation Christy provided. Your head mover glibly said “ah, Christy’s always giving the wrong information.” He also bad-mouthed your company several times, and talked about going to another company.

• The rental Penske truck they brought had a hydraulic lift that was cumbersome for them to operate. At one point the lift overheated and they stopped working for 20 to 30 minutes.

• It would be an understatement to say your three movers moved extremely slow. The move took three hours and 15 minutes. I know it does not take that long since I have done this same move with two other people with a rental U-Haul truck in literally half the time. I believe I should be compensated for their late arrival, and their slowness in conducting the move. I explained to Christy prior to contracting with your company I anticipated the move taking well under two hours to complete. Again, it took three hours and 15 minutes.

• FYI: I used a local moving company a few years ago, also with three movers (who, unlike your personnel, introduced themselves, and were very professional). They completed the entire move in 1.5 hours, and that was moving from a second floor condo into a house seven miles away. This move was ground floor in both instances, with transit distance less than a half mile.

• Your movers broke a wooden case, spilling cassette tapes. They could not follow basic instructions, frequently putting objects in the wrong rooms that I then had to move myself. They lost the back to a CD/cassette player. Two off-white throw rugs (seven feet by three feet) made it onto the truck but they did not make it off the truck. I would like these rugs returned or else be compensated for their loss: ($60).

• When your movers returned to the truck at the end of the move they were overheard muttering obscenities. I would like not to think that the misinformation provided by your scheduler and the lateness and caliber of these movers is representative of Father and Son Moving.

On 3/31/06 Father and Son moved me from 394 South Harrison St. East Orange, NJ to 520-546 Main Street, East Orange, NJ at $96.00 per hour with a estimated 4 hours moving time and 1 hour travel time and the purchase of 2 wardrobe boxes at $15 each. The move was estimated to cost $560. After just about completing the move the lead person (Philp) informed me that the cost was going to be over the estimated cost. I asked him how much and informed him of the amount of money I had available ($620)and told him I would pay the balance in a check since I did not anticipate having to pay extra that was all the cash money I had available. He called his company to get permission to accept a personal check after having the conversation with his company he informed me that they would not accept a personal check because that was not their policy.

I explained my pay check had been deposited but had not cleared so I had no more cash money. He then requested that the sales person (Val) who filled in for the driver that day called and explained how things had taken longer than anticipated and asked for permission to except a personal check from me. He got into a discussion with the person (Regina) and was telling her what happen and at some point he started telling her that I did not have any money and he was going to stop the guys from working and leave. I said that I had all the money in cash with the exception of $137 which I would pay in check he said he did not want a check and start to verbal abuse me by yelling that I did not have any money and they would not continue to do the work while talking to the person on the phone.

Regina requested to speak to me and Val gave me the phone while continued yelling in the background. I explained to Regina what happen and that I had $620 in cash money and would give a personal check for the balanced she again explained that the company did not except personal checks. I said that was the only way they could get paid unless they sent someone back on Monday so she agreed to accept the check. While having this discussion she heard Val yelling and asked me who he was talking to and I told her he was yelling at me. She said to me that I did not have to put up with such disrespect from him, and that's when I asked him to leave my apartment, and continue to asked him to leave and then he said he was going no f****** place. I said if he did not leave I was going to call the police.

On April 20th 2005 we had Father & Son Movers move our household funishings and belongings. We moved approximately 1/2 mile within Hoboken NJ. Upon signing the contract we had declined insurance through the company as they said standard company policy was to wrap all furnishings in moving blankets prior to them being removed from the place of origin (the apartment we were moving from). On the day of the move, the movers did wrap some of our furnishings but not all. This was brought to their attention and we were told that they had more moving blankets in the truck and would wrap these items once in the truck. These items never got wrapped as upon arrival at the new location they were still not blanket wrapped.

Many of these items were seriously damaged. Various scratches on dining room wooden table and entertainment console. Wooden bedroom dresser leg was split, sofabed upholstery was torn and scraped on cement and the wooden frame was broken - it can no longer be folded out to a bed. While some breakage is expected in moving, this was excessive and due to neglect on the part of the moving team that day. They did not follow proper company procedure with respect to blanket wrapping. We have called and corresponded with the company on numerous occasions and have been ignored.

We have submitted all proper paperwork with the company and are asking for replacement cost of the damaged goods

I have had everything they packaged - Furniture (all of it) destroyed by them. They know they have a bad name. To start, when I was calling around town for price quotes etc, I came across one that had rude employees, so I looked elsewhere, come to know when they arrived the movers came to my door with one t-shirt (logo) of fathers and sons but quickly removed them once I signed the paperwork. But that is were it starts getting fishy. After all was done, and my stuff moved, they started holding me hostage for my furniture if I didn't pay them CASH even though their ad and their office assured me that they took Credit Cards. After going back and forth on this I agreed to pay part of the shipping cost with cash.

When they finally arrived to deliver the driver was drunk, as I was concerned about complaining and NOT getting my furniture I just let them unload. Well.. Washer, TV broke.. we are talking high end stuff here, and all of the wooden furniture terribly scratched up. There wasn't one item that they packed that wasn't chipped, scraped or broken. All the my dresser drawers were badly damaged. They even STOLE an expensive bed header. Everything needed repairs. When I complained about it both in person and over the phone they said to fill out the insurance paper work that BY LAW they have to abide. They didn't. To this day.... over a 18 months and I've yet to receive anything from them.

On November 11th, my husband and I took bids from several moving companies in the Jacksonville area. We decided on Father & Son because they were in the middle as far as quotes were concerned and offered what seemed to be good customer service. We contracted with them to move our modest 3 bedroom house on 11/18 between 11am-1pm. Keeping in mind that we had packed everything other than furniture and moved it ourselves. They only had to move an office containing two L shaped desk and a book case, our master bedroom (queen bed, chest, armoire, dresser), family room furniture (sofa,love seat, and sofa table) and guest bedroom (queen bed, chest, and a recliner.

The first problem was that they arrived 7 1/2 hours late...yes 8:30pm!!! During the lapse in time, I was calling almost every hour on the hour, and finally they became very agitated and used abusive language as well as threated to have their crew turn around. Later, it was revealed by their own crew that they did not know they were supposed to move us until 8pm when they were in route home from a previous move. I spoke with a character by the name of John Johnson, supposedly the general manager out of Georgia. He was absolutely RUDE, UNPROFESSIONAL, and a DISGRACE to speak with. This company has no morals or ethics by which they operate. Their customer service stinks beyond belief. It is inconceivable to me how this company has managed to stay in business with service like this. Oh! for all of my aggravation and time, they gave me a whopping 10% discount on a $450 move! Just dandy!

In November 2001 my husband & I scheduled a move with Father & Son Moving & Storage in Jacksonville, Florida. We were moving from a 2nd story apartment to a first floor apartment 3 miles down the road. We pretty much had the same problems as everyone else who posted. I was told to sign a large amount of paperwork, or they would not start my move. 3 men showed up, one did all the work, one did nothing, one was limping & told my husband he didn't even work for the company. They worked extremely slow, and managed to damage a majority of our furniture.

This included a $10,000 solid cherry 4 poster rice bed, matching dresser, a big screen tv, and dropped our $500 wood computer armoire off a curb breaking it in half. It was destroyed. The move took twice the time it should have, and they charged us several hundred dollars more than they quoted us. When my husband refused to pay, they held our big screen tv on their truck & said they would not remove it until we paid them in cash. All the while standing around laughing at us.

I was on the phone with the dispatcher & someone who answered the phone on & off pretty much the entire move. I even asked them to intervene, and send out different movers, and I was ignored.

In the end I spent 6 months with the local Better Business Bureau going back & forth trying to get a settlement. There was no resolution, because I was told I signed those papers, and they would only give us $85. Which we never got by the way. I just finally gave up. I don't understand how this company stays in business, or why someone doesn't put them out of business permanently??? It baffles me.

NG. of Chicago, Il (10/22/04)

On Friday October 22, 2004 Father and Sons Movers (of Jacksonville) was hired to move me from Chicago, to Kansas City, Mo I spoke with a representative of the compnay Leon, we had even pass e-mail back and forth, I aggreed on the prices and was packed and waiting for them.. 9:00 am roll around no call no show I called this company at 10:00 am I was told that they were out to lunch when I asked for the Dispatch they say she was out to lunch and to call back, I waited until 1:00 still no call-back when I did get in touch with them they had the nerve to say that they had a problem and will be out to pick-up my things on Saturday 10/23/04, and if I didn't like it they would give me back my DEPOSIT and they hung-up the phone...

I called back and get recording finally when the call was put through I told a Gentleman who wouldn't give me his name that YES I want my deposit back NOW.

Also I found out by accident that a Pat Langley was in charge of refund and that it was a hit and miss getting her.

I had to find another mover locally they in turn charge me $ 2.250.00 to move and was here in 3 hours...

I want my deposit back of $ 350.00

2 Computer desk damaged and took too long, Should not have taken an hour to drive 4 miles.

Movers broke a music stand on my piano. After at least 11 phone calls, I still have not received a pro-active return call, nor has the music stand been delivered, repaired, as they promised. I would not recommend Father & Son, especially if they break something--you will never get the item back repaired, nor will you get them to admit. Also, they require 100% cash payment, so there's no recourse. These guys suck.

Front of $400 bike damaged, a metal table bent, $200 end table missing.

The movers showed up 5 hours late with 2 men (supposed to be 3 men). One of our CD towers was missing at delivery to our new place (~5 ft high, $100). The movers told us to submit a claim to the company. We did, however, the company said the claim was invalid because we signed the paper (that the movers told us to sign) that said they had completed the job.

Our CD media tower is missing.

Braintree police said they had no proof and they did not bother to stop the van at the place where my in-law said they would be stopping at. I strongly urge people not to use these two companies.

I needed to move my furniture from NJ to FL. I called Father & Son and was told that $850 was all I had to pay. It was not an estimate. That is what they told me because I was not moving to many things. They came to pick up my stuff. (They arrived over 4 hrs late) They packed my stuff and it took 2 weeks for it to get there.

Then I am told that I have to pay a little over $1500. I was about to start crying on the phone. They told me that if I didn't have the money they weren't going to give me my stuff. I was worried because I was not sure if I was able to get the money.

My uncle paid the movers. Turns out that they gave us a box that wasn't even ours, and they haven't delivered one of my boxes and my Gazzelle (exercise equipment). I called once again and was told that they were still in the area and that they would deliver our missing stuff but they didn't. They still haven't delivered our stuff. I have been waiting for 2 weeks!

I just called right now and he told me to call tomorrow.

Very disappointed and very upset. This is the worst moving company ever.

I want people to know that this company is not good.