|
|
It's no secret that consumers are almost completely at the mercy of movers these days (see Movers Hold Consumers Hostage). So, hoping to avoid disaster, many consumers choose a well-known brand name mover, thinking they will be more reliable. As many Bekins movers have learned, this isn't always the case.
Many then go a step further and purchase premium insurance. Bekins calls theirs "For All It's Worth" and the implication is that the consumer's good are covered up to their full replacement value. Sadly, this is often not the case.
Cheryl of North Hollywood CA (04/21/08)
We used Bekins twice. The first time the moving van had a roof leak and ruined our furniture. We did get a settlement from this. I decided to use them again several years later and I had furniture damage and a $3,000 mattress ripped and soiled. I called and made a complaint. The local mover gave me the information to contact the main office. This has been over a year and I still have not received a settlement or had ANYONE come out to look at the damages.
Phone call after phone call over the year, plus I wrote a letter to Bekins' president Michael Petersen. He forwarded the letter onto their legal department, who says they are not at fault and I should be speaking with Bekins A-1 Movers. More phone calls and e-mails and still nothing. I have now come to the realization that I will have to sue. They don't care and you shouldn't care about using them. These people are liars at best. PLEASE DO NOT USE THEM
Anita of San Diego CA (03/11/08)
I used Bekins to move from Atlanta to San Diego. (I am a cancer survivor as well.) As the driver and I wait 2 hours for one person to show up, I was left with him after the driver left to finish up moving my items into the house. Of course, things were broken, but the real insult came when the young man asked if I had real breast--as if I have not suffered enough. After speaking to Terasa Brown, she further insulted me. She called without doing any homework--told me they would not give me back the money I paid them. To add to the upset as well, they left ten boxes of books outside, which I had to bring into my home because his preacher wanted my boxes, and wanted him to help him move. I am upset...
Sexual comments are not part of their job description. I want my money back. I want them closed....
Peggy of Nashville TN (03/09/08)
No insurance was offered, and we have a long list of damaged articles. Movers left items in garage at new site so as not to carry them upstairs. Items packed at origination by company were destroyed in move. They generally treated my containers and furniture without regard.
I have a long list of damaged items and sent a CD of all damages to company claims office. Both are available upon request.
Judith of Rochester NH (02/12/08)
This was the move from hell!
From the very beginning of the move, the crew complained that it was a weekend and a two day move.( I was scehduled by the company for a one day move). They had other places to be,the crew leader wanted to be at a poker game and was taking private calls while working. I attempted to call the company for some resolution the day of the move, because the crew leader acted so resentful and was man handling my belongings. He also refused to take clothes from my closet and put them in garmet boxes. I had to go back the next day and spend an entire day, even after the company had included that in the price I was quoted.
By the end of the move, my belongings had been piled helter skelter in my new home, furniture dragged on my newly done hard wood floors, furniture scratched and destoyed. They even went so far as to try and charge me time and a half over and told me they had my credit card number and would do what they wanted with it.
A long story short, They dragged out resolution for three years. I had an adjuster come to the house and they never got back to me on the findings. I won a judgement in small claims and they still have not paid for damages.
I would never, ever hire Bekins again.
over $5000.00 worth of damage.
Tom of Havre De Grace MD (01/24/08)
We moved from Cincinnati, OH, to Baltimore, MD, and found damaged items. We filed a claim, called and called, and was told claim was closed. The letter sent to us claimed items were not documented (were in a box or crated), unsupported value and item not found on inventory (so how did it get delivered, then?); and the letter said their accounts payable will send out a claim by that department under separate cover. We've not received it, after many calls. Finally we called the sales man, and he said he would talk to the head of claims, and she will call me. Three days later she did and said a repair man would come to see the damage; and she would call me with his name and # tomorrow. There was NO CALL, so I called her after 3 days and the next day and the next day... She will not return my call.
We had many damaged items-- some we did not claim. I have the items and photos. Their full replacement coverage is a joke. I am losing my mind over this move. Help me make BEKINS do what is fair and good.
Elaine of So. Harwich MA (01/23/08)
Our household goods were moved from Vancouver, Washington to Cape Cod, Massachusetts by a Bekins contractor named Pele. If I understand it correctly, Bekins contracts with different truck owners to pick up and deliver household goods. The move out of Vancouver went well. I had done all our packing so all that had to be done was disassembling and wrapping of furniture and loading everything onto the very large truck. At the other end...Cape Cod...the Bekins guy had to hire movers and off-load to a smaller truck because the long trailer truck couldn't fit down our very narrow road. The need for a small transporter truck was known before the move took place. It was factored into the cost. Unloading from the smaller truck didn't begin until 3:00 in the afternoon and was not completed until after midnight. The humidity was so high that all cardboard boxes and furnishings were wet and covered with bugs. I wanted to stop the unloading process when it got dark and finish the next morning but was told that I couldn't. Not knowing the cost or consequences I allowed the unloading to continue.
As a result, the house had to be fumigated and 2 large humidifiers were required to dry everything out, including 70+ book boxes of books that were to be sold in Massachusetts. Two days after the move we noticed our very expensive 12'X 12' wool area rug was missing and called the driver who was on his way back to the west coast. He said the rug was on a rack under the truck and that it would be returned to us as soon as possible. A month later we called and, once again, were assured that the rug would be brought back to us. After that, Pele did not answer our calls. We called the headquarters for Bekins in Illinois and were told that they have no control over the driver and could not guarantee that the rug would ever be returned. They said to file a claim. We believe that the rug was, technically, stolen from us since. It was not lost, damaged or misplaced. The driver kept it. A comparable rug would cost between $1000 and $1500 to purchase new. We think our rug should be returned or that we should receive replacement value...not the 60 cents per pound that Bekins wants to give us. We are currently considering a lawsuit against Bekins and the driver.
I have one other concern about Bekins and offer this advice as a heads-up. When a representative comes to estimate the cost of your move, and/he or she records the condition of the each piece of furniture, do not sign unless you read their comments about the piece and agree. Every piece of furniture moved was recorded as soiled and scratched. This was not true! As an example, I had just had our dining room tabletop professionally refinished. There wasn't a mark on it yet it was marked scratched. Clearly, they do this to discount a future claim against them. Also remember that you must produce sales receipts if you have a claim. I guess this works if you have just purchased your furniture, but if you have traditional furniture, family heirlooms, etc. that took years to accumulate, you're in trouble.
Our cost to move was just over $10,000. However, the loss of our rug and the cost of humidifiers, etc. added another $3000 to the move.
K. of Miramar FL (12/04/07)
This is my complaint with Bekins Van Lines: wood tables, bed, etc. were unwrapped, boxes were placed on table legs. The loading crew urinated on oriental rug and leather sectional living room furniture; oriental rug was wet with urine; the smell of urine became apparent from the sectional a few weeks after delivery.
The legs on wood table are bent, the top of dining table has gouges as does wood headboard. Professional cleaning could not remove the stench from the rug or the leather living room sectional.
Diane of Woodstock GA (01/31/07)
I moved here to Ga. in May 2006 from Fl. I purchased $50,000. insurance and they damaged over $18,000 and lost a box with dishes worth almost $3,000. An insurance adjuster came and took pictures and told me that the damages could NOT be repaired and the items needed to be replaced! In July they sent a check for $2,190, which I refused and returned with a letter telling them I was insulted and have been trying to reach them ever since! I have made multiple calls, always being promised that someone will call back.
Finally on 11/21/06 I reached Theresa B who told me she was taking over my case and to give her till 12/20/06 to pull the claim and try to resolve. Apparently it was closed???? I called her repeatedly the week of 12/20 and am still waiting for a response!
Wall Unit back broken and divider dented, Lg Screen Tv front broke and cabinet chipped in more than one place., Lg Sleeper sofa riped, Dining table has large scratches...just some of the things that were damaged. Also have a box a LP's not ours and we are missing a box of expense Limoges dishes we recieved as a wedding present.
Nicole of East Stroudsburg PA (08/20/06)
The movers were 2 days late to pick up my mothers stuff, When they got there they had a 12 or 13 year old boy with them. The two men who were moving the stuff were disrespectful, my mother had just bought a dell flat screen tv, it was packed in a box that said this side up with arrows the man put the box the wrong way, so my mother said something to him and he gave her attitude got the other guy to help him carry it the way it was suposed to be and as soon as they thought we couldnt see them anymore the guy carried it the wrong way again. They didnt wrap any of the morrors, pictures or mattresses that they promised they would. The two men were fighting with each other and screming through out the whole house.
When my mothers things finally reached her there were rips in her couches the cushions were black from dirt, antiques were broken, pictures, mirrors were broken. Her dining room set was dented, dishes were broken and many more things were destroyed. My fathers, who passed away 11 years ago, things were messed up. When they unloaded my brothes guitar the man said oh wait we have to get our pick out of that case so they were playing my brothers guitar. And to top it all of They went through my 13 year old sisters underwear. I have to say that this is the worst moving company my family has ever delt with.
Janice of Riverside CA (07/21/06)
Bekins: Legacy Worldwide Moving and Storage has failed to honor their contract. Clarence was our moving consultant. He gaves us a grand total estimate online of $2,690.00. I called him the next day and I asked him was this a binding estimate. He stated that it is a binding contract estimate. Another problem that I encountered is he failed to provide the right moving dates. He had me moving in July instead of August. He had to change the paperwork again. He waited 3 weeks before my moving date to send the contract to me. I notified him everyday to send the paperwork. He was prolonging it out, thinking that no other moving company will move me because time was at the essence.
When he finally decided to send the contract it was a different estimate of a total of $3910.00. I called him to discuss this with him and he insinuated that the grand total that was online did not mean $2,690.00. On the first contract it states all the charges is $2690. He also said their was something wrong with my computer. I have never been so humiliated in my life. While talking to him on the phone again he said the estimate was suppose to be $3587.00, not $3910. This is the third estimate that he gave us. His ability to add and come up with a right single estimate is ridicoulous.
James of Williamsburg VA (07/07/06)
We moved from Issaquah WA to Williamsburg VA and had ITS Global book our move with Bekins as we'd had good dealings with them previously. Our things were picked up on time, but not delivered when promised, per our driver, Sidney Hassell, he had to pick up a order that was not planned. When he arrived three days late, he was in a hurry and had hired his nephew to help him unload. There were two pieces of antique furniture that had broken legs that we noted right away, he told us to get a claim form and send it in with the number of the item.
After unpacking and finding a few more problems we did as instructed and called ITS Global to send us the forms which they did. I submitted the form three months later as we had to return to WA state due to illness in the family. I sent the form in three months to the date of the delivery, and to my surprised received a letter back stating we were past the nine months to file a claim. I decided that Bekins customer service could not count, since 12/03/05 to 3/04/06 was not nine months. My husband then called and was told another story, that we had to report it to the agent and that the driver had to sign off -- how could this be when he wouldn't stay around long enough to let us even look over things.
Since then my husband has tried repeatedly to get in contact with someone and has yet to receive a call back. Another agent did tell him to write another letter which we have, but to no avail, we like others have not received any calls back, nor any adjustments, we have taken this to ITS Global and they have had problems contacting them also.
Items broken needing repair
Justine of Coral Springs FL (06/13/06)
This sales rep said my estimate was the final amount.The next thing I know is I have to pay $425 to 3rd party packers on site which wasn't in the final estimate, then they come and don't pack the one main item.Next, they dismantle a whole entire bed set which is supposed to be put back togrther upon final destination and we have nothing but a pile of wood to sleep on.Of course, if i want my stuff put together like coffee tables. china cabinets,etc, etc, I have to pay more $. Not to mention the brochure states that the put beds together free of charge and anthing they take apart.I fed the pizzas and tipped hoping to not find all this out in the very sad end. Even more sad to find so much destuction and still no claim form.
Gayle Cox of Big Bear City CA (04/04/06)
We ordered a mattress and box spring from Overstock.com in January '06. Delivery was to be in 5-6 weeks. Bekins set up a delivery date, and cancelled due to a truck that broke down. They said they would call to reschedule and in 3 days, I didn't hear from them to set up the new time. I called Overstock to complain and Bekins called to set up a time two more weeks later.
We were due for vacation then (which I told them when I talked to them the first time). They set up another delivery and it snowed, so they couldn't deliver. They set up a time for MOn. April 3rd. They called and said delivery would be here, and never showed, never called, and now we can't get anyone who knows abything about the mattress, the delivery, etc. Calling OVerstock has netted nothing. They said it was our problem. I am cancelling the order and never ordering anything from Overstock again, or referring anyone to Bekins again.
Tim of Wesley Chapel FL (02/02/06)
I was transferred from Dallas to Tampa and I hired them to pack and move everything, even ship my 2005 F150. Jeff B did the usual salemen thing, lie. He underestimated my things which caused me to leave 113 boxes and my truck behind not knowing when I would get it. After many calls, I got a call on the following Monday, when i was already in FL. I had a guaranteed delivery date of everything on NOV 2nd.
After lies, and storage and not knowing where my irreplaceable items where that Steve W said he would ship on Nov 7th, we never got any calls back, totally ignored, Jeff the useless sales guy never even registered my overflow shipment, never updated my address which he got on Oct. 26th. After many calls to Corporate in Illinois, we got someone to somewhat help. We found out that the inconveinence fee for not delivering on time is ONLY if your overflow weighs over 5k lbs, another little oversight he forgot to mention.
I get my truck on NOV 7th, broken windshield scrapes and scratches. I called Bekins and they said my truck is covered by the transporter and i must contact them, there is nothing Bekins can do.
After much fighting over the phone several times a day trying to get my stuff, we got a call on NOV 18th from bekins in orlando, that they got out shipment somehow, Hmmm, Tampa, Orlando, I could see how they got the two mixed up. We get our things and then we find damaged items, turn them in to the insurance company, 3rd party and here we still wait for the check. What they don't tell you is that electronics are not covered unless they have visible damage.
Yvonne of Parker CO (01/19/06)
This claim was filed in approximately late March or early April. By early July I still had not heard any word relating to a portion of the claim, that being our Arcade Game. I contacted Mr. Ed W of Bekins, he had left for the day and I instead left him a voice mail. I had never received a phone call back, then out of the blue a couple of weeks later I received a denial letter. Very upset about this I again contacted Ed and was told that I would need to email or send him in writing a request to reopen the claim.
I did this the same day I received the letter, 7/25/05. On that day Ed did respond that the email was received. Still no word on the status of the claim being reopened I contacted Ed again this was on 8/10/05 at 11:51 a.m., he told me that I should have an answer by the end of the week. Two months later and I still had heard absolutely nothing!
I then wrote a letter to Michel Rogers Director of Claims, this was in early October. As of today 1/3/2006 I have heard absolutely nothing that my claim has ever been reopened! I feel that this claim was not immediately declined intentionally , as I was still within my 9 months, to claim any other damages not previously reported. After that 9 months had expired, Bekins had no regard for how I was treated, if my things were damaged.
Denise of Henderson NV (12/17/05)
A slick sales person from Bekins in Chula Vista made many promises to me about my move & handling of possessions. NOTHING turned out as promised. Items were packed sloppily and broken. I paid a PREMIUM for the out of state move (California to Nevada). They packed 1/2 of my house (had me by the short hairs) then told me that the delivery would not take place for 3 days and that they'd made "no promises." This isn't what the estimate said that the sales person gave me. In fact, after only 2 calls initially, I never heard from the sales person again.
They delivered my household in 2 days. They broke my family room sofa, then said that the sofa was broken prior to the move (a lie). The sofa matches a chair in my family room, thus it has now ruined my entire set. Boxes were in wrong rooms, and I still cannot find some items. Bedroom sets were assembled with wrong mattresses. Mirrors were never moved or connected back to dressers. Boxes for bedrooms were in living room and visa versa.
They requested that I stand and "count" boxes coming off truck. I made the move of a 5 bedroom house "solo." I could not "count boxes" and tell them where furniture should be placed (again, by the short hairs). So, they made me sign a form saying I would not count boxes (a cheap benefit for them).
Michelle of Cibolo TX (10/20/05)
My husband was killed in Iraq and Bekins moved me to Texas from Ft Lewis Washington. I purchased additional insurance and was very nice to them, buying them food everyday and tipping them.They dropped off my things leaving me to put it all together and carry it all up the stairs by myself. I was in a new area with my two year old and did not know a soul. They never picked up the boxes and I had to pay to have them hauled off.
I was missing boxes of my late daughter's belongings, and my husband's dress blues.They broke my antique mirror and swore it would be replaced, it was never replaced. All of my breakables were broken, and they packed food with toilet brushes, and used wardrobe boxes to pack single bottles of hawiian punch, milking it for all they could. My doctor prescribed me Valium that I refilled while the movers were there, i went to take out the trash, and half of the bottle was missing, while I overheard the packers talking about partying and crystal meth.
I spoke to the supervisor, who responded by saying he would always take his employees word over a customer. So upon the stress of losing a daughter, and a husband, I had to deal with these horrible people. I don't wish bad upon people, but Bekins really should not be in business. They are disgusting, immoral, and uneducated people.
Stephen of Parrish FL (10/12/05)
Bekins recently moved us from Sacramento, California to Parrish, Florida. Damage occurred to some of our furniture because of water damage caused by a leak in the roof of the trailer as it crossed the country. Additional furniture damaged was caused by tools improperly used by Bekins' staff as well as inadequate padding placed around the furniture. After a claim was filed; Bekins' estimated $468.55 in damages and then subtracted a $500 deductible from the estimate .. holding me responsible for Bekins' negligence.
Estimates that I have received from reputable furniture refinishers have exceeded $1,123.00. Bekins's and the local Bekins' origination company have ignored all letters that I have sent to them regarding the resolution of my claim.
Shirley of Hot Springs AR (09/27/05)
I hired Bekins Movers to store some of my furniture and then move me to Arkansas. They picked up the stuff to be stored on May 27, 2005. June 29, 2005 they picked up the rest of the load to bring it to AR. I only received one third of the load. I followed their instructions and filed a claim. I waited over the 45 days and called them. They told me that the driver MAY have part of my things. Because of the hurricane they asked me to wait another two weeks. I feel that they have had more than enough time to locate my things.
I took out value insurance. I also feel they owe me one third of my cost because they did not deliver one third. Also, when the driver came to deliver the partial load, he did not tell me until the very last minute that I still owed him $429.00. This was at 2:45 in the afternoon and the banks would soon closed. Luckily for me there was someone here to loan me $400.00 in cash. I have used Bekins in two other long distance moves and all went very well. This time, every box they delivered looked like it had been thru a war zone.
Carol of Longwood FL (08/30/05)
What a TERRIBLE experience! The person who came to my house sounded good, and when I mentioned horror stories, he insisted that since Bekins has guaranteed pricing, that doesn't happen with them. I signed the papers, and the estimate was written directly across from the words, in capital letters, "GUARANTEED PRICE".
First off, it took a month to get my things. I heard nothing from the company about where my things were, and got no response to 2 phone calls and an email expressing my concern. When my things arrived, they needed to rent a smaller truck to reach my place. They wanted me to pay almost $400 for that, and I refused. Of course it took 5 minutes for them to get in touch with me then. They wanted to keep my things, and I said, well what is this paper that says guaranteed price?
After faxing a copy of the bill of lading to customer service, they said that they would inform the movers not to charge me anything. Well, today I got a bill for almost $400, with them having made changes by hand to their copy of the bill of lading, changes that I have not signed off. The guy in California, when I asked him about the pricing, said, well, it's on the guaranteed price line so it's code A. WHAT? I wanted to know why the estimate wasn't on the non-binding agreement line instead of the guaranteed price line. Oh, that's code B. ?? He insisted that he explained all of that, which I don't remember, then he went on to get nasty and say that I just didn't listen to anything, did I? That it's all about money for me isn't it? Well, duh.
Then I wanted to know why my things took so long to get here. According to him, none of it was his responsibility after it left my house. As I unpacked, I came across cockroaches and mouse droppings, as well as moisture stains and terrible smells. I found a family heirloom broken, as well as a column that isn't manufactured any more. All I can say is, everything was misleading and they DON'T care about their clients, or their clients' things. I will never, ever use another mover.
Karen of Plattsburgh NY (08/17/05)
I am so happy to see that I am not the only one to have a HORRIFIC move with the Bekins company. My husband and I have moved a cross country twice before, and each time was not great, but this experience with Bekins was BY FAR the absolute worst. They unpacked our stuff from storage in Madison WI, as well as marrying it with things we had brought from Colorado, and I was assured that my things would be there within five days--they have this "spread date" policy, which indicated that my things were to be in NY between July 31st and August 3rd.
On August 1st, I got a call from the COMPUTER voice--(a human never ever contacted me in any way from Bekins) calmly informing me that my "spread dates" hah changed and they were now August 3rd-August 8th! The cheery computer voice hoped this "wasn't an inconvenience"..Well needless to say, there we were in our empty townhouse, with nothing--no dishes, mattress, nothing for another week! So, we bought an air mattress, and tried to keep our spirits up.
On the morning of the 8th I got up early, as I had been informed (again, by the computer voice) that my things would arrive on the 8th. At 8:15 I called the drivers cell phone number--I had demanded this from our agent in Madison the days before, and WOKE HIM UP..So much for morning delivery. he called me at approximately 1pm and was two hour away. At 6:45pm, he and ONE other guy showed up to unload our 7500 pounds of furniture and boxes. Not only were they DAYS late and HOURS late, but these two guys couldn't have been more rude.
They dropped my things, banged my furniture around, and when I got concerned kept telling me "it will be alright..". My boxes were crushed, and much of my china, and a halogen lamp were absolutely shattered. Our furniture was on its side, unwrapped, and our Kayak was smashed up against the back of the truck. As you all know, they won't do anything until you pay them, and at that point I just really wanted a bed to sleep in and a dish to eat out of, so I paid them, thinking how much worse could it get?
At 1:45am, when my beds weren't put together, I was informed that my "space on the truck" was empty. I said, "but there are numbers in the inventory that I haven't crossed off?" and was told that "well, everything was off the truck, so I must have not been paying attention, and they were SURE everything was there".. Well, everything is NOT here. We are missing two irreplcable prints (not to mention the $300 frame job on each) and two Tiffany bowls, and the list is growing very day.
I have yet to reach a sympathetic human at the Bekins office, and have been told that a "claim form" has been issued and that they will track my inventory with the paperwork from the driver when he gets around to sending it in..No one from the calims office has ever contacted me, or apologized in any way, and I was forced to pay the total bill regardless of the late delivery and mismanagement of my things. Isn't there any way they are accountable for this situation?
Lori of Hoover AL (08/01/05)
When chosing Bekins I thought I was chosing a team of professionals but that was proved to be wrong. I could go on for hours about the mess I went through on them packing me but I will just start with when they arrived to unload my furniture. I was so excited about moving into my brand new home and using my brand new furniture that I had bought in Florida (where I moved from) until they opened the trailer and things started falling out. They started unloading and here comes my couch that I have never sat on ruined and that was just the start.
Just about every piece of furniture that I own was ripped, scratched, dented , and/or dinged. Just about all my furniture is either new or 8 months old. I also don't find it very professional having a twelve year old unloading my furniture and putting his dirty hand all over my walls that were freshly painted. The wood floors I was so happy to have now have dents and scratches all over them. My clothes that I have spent hours on ironing are now wrinkled from being thrown in the bottom of boxes, a lot of my boxes are crushed.
They also shrink wrapped my outside grill which is broken from being turned upside down but they didn't shrink wrap my brand new leather couch that still has the tags on it. Makes no since at all.
Katheryn of Surprise AZ (05/26/05)
I have 3 typed pages of complaints that I mailed to Bekins on 2/22/05 in regards to our move from California to Arizona with their unprofessional drivers and helpers. On Jan. 31, 2005, the 1st van pulled up to our house 4 hours late and was already 2/3 full of furniture. There was no way our household goods could fit. The driver assured us that it was not a problem, he could fit everything in. After loading all afternoon and into the night, it was 4 am the next morning that he told us everything would not fit (besides some furniture, there was a garage full of boxes still left). He said there would be another truck coming to pick up the remainder of our household goods in a few hours.
It was now Feb. 1, 2005 and the new owners of the house were going to be moving in that day. FYI: We had made these moving arrangements far in advance and confirmed the moving date a month ahead of time. To shorten this saga a bit...the 2nd van arrived & with the help of the local Bekins personal (who were very helpful, while the new owners are waiting with their furniture van & helpers to move into the house. The van was loaded 3 hours later & taken to the local Bekins storage area, to be delivered to Arizona at a later date.
There was a major discrepency about the delivery date of the 1st van - we made several phone calls to Illinois to straighten it out & thought we had arranged everything with the driver. It wasn't supposed to be delivered until Feb. 7th and they were telling us that the van would be delivering our things on Sat. Feb. 5th...and if we didn't accept that date, they would put it in storage and charge us for that time, plus the loading & unlodading fees. So we move up the delivery date to the 5th. After the 1st van is unloaded we realize that we only have parts of things, like out of 3 beds, we don't have all the pieces to just one bed and we have table legs but no table to use for meals...so we sleep on the floor and eat all our meals out (all of our boxes are still in California with food, plates, etc.) The 2nd van is supposed to deliver the rest of our household goods on Feb. 8th, but 3 times it gets rescheduled.
|
May 13 2008
|
READER SERVICES
Print, Email & More
Subscribe
Free consumer newsletters
Sign up now!
|
|
|
