All My Sons Moving

I used the services of All My Sons Moving Las Vegas, NV. They overcharged me $263 for the move. I notified the merchant and he had sent an email with a statement and a waiver for me to sign releasing All My Sons Moving of any claims. Upon signing the statement, I would receive full payment of $50! Not understanding what he meant by claims, I called the merchant back asking him to return all the funds he owes me. He said If I wanted any of my money, I should sign the statement, he then hung up! The only claim I am asking for is the $263 that he overcharged me. Thank you and please get the word out about this inappropriate practice. I'm so tired of getting ripped of.

I was an employee of the Indianapolis location. I had been there awhile with no complaints or problems. Then be prepared, Indy. Their experienced movers are homeless rookies, so they send me out with a rookie to a job and I got injured. I called Claire ** immediately about the situation, and she said, "OK, how much is still on your truck?" She made me wait 2 hours for someone to finish unloading my truck; they didn't file with work compensation for 2 months after the accident, because they were paying under the table. Now with a torn shoulder needing surgery, they stopped all treatment and I have no payment.What a bunch of worthless **!

Also, they maybe have 5 movers who know what they are doing. Even their dispatcher/manager Herman doesn't know what he is doing and is an ex-con. And he will ** anything to make him look better, even the customer. As for Chris Lambert, the owner of that franchise, he is all about the money and will screw over anybody even the customer. For instance, fuel charges, extra hours that were not needed, and storage says climate-controlled. Yeah right, there is no climate-controlled warehouse at all. Don't use All My Sons in Indy.

Not only did the cost of the move end up being twice what they quoted me. And even then they did not get everything. One worker even got overly friendly while following me around, touching me every chance he got. I had to make a point to not go into a room he was in. And to top it off, they damaged so much of my property.

Broken crystal, dishes, huge dent/gouge on my nightstand are only some of the damage. There were no less then 10 chips on of my armoire, a gouge in my end table and in my bed frame as well. My washer has a scratch down the side, along with my refrigerator and microwave. They toss your boxes around without care, even when it clearly states "fragile", "this side up", "handle with care".

We had to borrow a truck from my husband's work and go back with 3 other people to finish up. Only then we had everything ready to go! Bottom line is if you care about your belongings, and you want to make it to your new place without damage, don't hire this company! I have nice furniture. Not the kind you can replace easily. Now I see the damage everyday and it makes me sorry I ever called them!

Also, when the price was getting higher and higher. They hold your belongings hostage and have you pay before they would unload it. Really? The only ones looking to rip someone off was them. I didn't bother trying to file a claim with them for damages. As the receipt states they will pay you $.60 per pound. Nice loop hole. Not in any case I can think of would that come close to paying for the items they damaged. Beware!

I have never written a complaint before, but this was such a bad experience, I don't want anybody to re-live this! I set up my move the day before, and when the big day came, nobody showed up. When I called them, they told me they were having van troubles, and would get to me later that day. I said fine, but the time they were supposed to get there, no one showed up. I called again, and they said they would have to get me the next morning.

I unpacked some of my boxes, and I spent the night on the floor. The next morning, no one came. I called, and they said they had other clients to get to from yesterday's delay. I waited for several hours, after their supposed arrival time, and called them again, and they said they would have to get me the next day in the morning. I called early the next morning (after me and my out of town guests spent the night on the floor), and they said they would be late, because their movers were eating breakfast! I had to pay $119 for their crew to eat and put gas in the vehicle. The movers finally got there a half-hour late, and there were only three, instead of the five I was promised. I wrote a formal complaint on the back of the comment sheet, telling them I would like an official apology from the main company, and 5 weeks later I have received nothing. I will never use them again. They were rude and inconsiderate. A phone call would have been nice. Do not use this company! They have given me no compensation for their 2 day delay.

What has motivated me most to write this complaint is that during my move, one of the ceiling fans was broken in my new residence. Of course, we listed this on the final bill, and I was told it would be replaced. After 5 weeks, I still have no replacement fan. When I called the branch manager, he indicates that it should be on the next truck or it's on its way, etc.

I am getting the runaround and am now out of patience. I also feel that All My Sons charges way too much. My bill was more than $1800 for a 3-bedroom house from one location in Bluffton, SC to another only 5 miles away. It took the crew 10 hours to do this work! I would not recommend using this company to anyone.

I am so sorry that I trusted this company. I was given a quote for $625.00 to move my granddaughter from Knoxville, Tn to Nashville, Tn. I contacted the sales manager several times and told him my granddaughter lived on the 3rd floor going to a second floor apartment in Nashville. The movers got there that morning and stuck papers in my face to sign, which I thought was rude. But when I started reading the print I told him I have a straight fee of $625.00 not per pound and he replied, "This is just an agreement all have to sign." I said Jensen said it was a flat fee and they said they knew that. It took them 3 hours to load the one-bedroom apartment and then started toward Nashville. My granddaughter went ahead of them. We were behind her in another car. We received a phone call from her after they got there that the cost was $1156.32 and would not take the belongings off until they were paid.

I said let me call Jensen and get this straightened out. I called and told him the problem and his reply was did they do anything else to cost them more time. I told him no and he said that I would not be hearing from him again; it would be the general manager. He called while we were on the road and basically called us liars and said there was no way his sales manager quoted us that and the sales manager said he did not say no such thing. First lie. I called him on his cell phone and told him he had to live with what he did, that he took a young girl's money that just graduated from college and has a dying grandfather to deal withno response! I hope he remembers this daily, but we had to pay the amount because they were holding her belongings and charging us for his men to be there.

When we got there, low and behold, the movers were not surprised. Evidently this happens often! The one mover has been wrote up ten times for telling the people to call corporate for quotes that were higher when the people got to their moving point and then they are caught by surprise according to the movers. I will say it took them 3 hours to put things on the truck and one and half hours to take it off! I guess I am an honest person and surely moving companies are the same. I found that to be not true! When caught like this they had such an attitude. When they say consumers beware, please check your moving companies out! I am going to call the corporate office. They need to know what or who they let have their franchise name from now on. And I will bet that I am not the only complaint and I hope the Better Business Bureau does something about this place in Knoxville. There are too many students moving in and out and I hope they do not get burned like this!

We recently moved from a small 3-bedroom house into a 2-bedroom apartment within 50 miles. When I made arrangements with All My Sons to help with the move, I was given a quote of $700 to $900 total. On the day of the move, everything changed. They were supposed to call ahead at about 10:00 a.m. for a move starting at about 1:00 p.m. They rang the doorbell at the door at 9:00 a.m. with no advance call, and the clock on their time started. What they did not make clear up front is that they actually charge 4 hours of "travel time" and $140 for gas before they even reach your door. That's $625 before they move anything at all! Even though I had made it perfectly clear to them that we were moving a 3-bedroom house, they brought a truck that was too small. They then decided to break the move into 2 days, each with $625 up front!

The first day, they got "lost" for 4 hours on a 50-minute drive, showing up at dusk to unload. That day cost $1275. The next day they wanted another $1100 to move the rest of the house. They, of course, wanted this before they would unload. When we balked at the price, damage done to furniture, etc., they got in the truck and started to drive off! Only when we called their office and threatened to call the police, press charges, etc., did they return and unload for $550! This move was horrible and hugely expensive for what was moved. It came in at nearly $2000 when all was said and done, more than twice the estimate. They also wanted to charge over $100 for "materials," which were never used!

We will be moving again in about 6 months, but you can be sure we will not be going with this company; outrageous extortion for our move. Pay what they say you have to pay or they will take your stuff to storage and charge you a daily rate until you do pay them what they want to deliver. I will be filing a claim for damages to furniture, but I doubt we'll ever see a cent. My advice would be to research a moving company very thoroughly, get references, and absolutely get a written and signed contract before agreeing to go with a company. And whatever you do, avoid All My Sons!

They have horrible customer service. They kept billing me for monthly payments after I had made the final payments and moved. I was just billed twice the same month! I called and the retard on the phone told me they had computer glitch and that it would be fixed. I told her this was the same excuse I got the previous month. I am shocked this branch is still in business! The next time it happens, they will be dealing with my attorney!

I am a former manager at the company. If anything, they treat their employees worse than their customers. Fist of all, they are not a "local family owned business" as they claim. They are a large corporation out of Texas with multiple owners. They set up a separate corporation for every single location to protect themselves. I worked for the company for one year. When I met with the owners in his 20,000 sq. Ft. Mansion in Texas, I simply said one thing, "Do not lie to me and be upfront and we will have a successful business partnership."

Didn't happen. I should have known at my induction with other new managers when they came in telling us that our initial bonuses were being raised from 10% to 20% the first 24 months. It is easy to promise the moon when you have no intention of paying any of it. We were promised (in writing) to receive a schedule of all start up costs and an amortization of these over the first 24 months. We were promised a monthly accurate P&L. We were promised full disclosure on everything. None of the above happened.

I became insistent for all of the above, especially since we were hitting nearly 100k in sales by our third month open. I was working 7 days a week for 22-25 days at a time with no days off in between. The company will not let you hire help. You are supposed to suck it up and deal with it to make the big bucks, but the big bucks are never coming your way. After 2 months of emails to my direct manager who worked in the same office with the owners for them to take a look at my accounting and get it straight this is the straw that broke the camel's back for me: I was told that my initial opening costs which I was told was around 55k was actually 120k because of 65k in yellow page advertising done for a year in my market before we opened.

Didn't think that was fair but couldn't change it. However, I just happened to have been in contact with the local yellow page rep who told me that no such advertising existed until just before we opened. I then went and got the local phone books and lo and behold she was telling the truth, no ads! I went to the owner's wife (co -owner, whatever) and requested to see the bills for the ads which were being added to the bottom line. She could not produce them.

My manager flew up and I requested that we all get on the phone and stop all of the he said she said back and forth stuff once and for all and clear the air and the management team in Dallas refused. This is one of many issues I had with them. My feelings are mixed on the new agency development director that the company has. The owners are very definitely dishonest in my book, and I'm not sure if he is trying to do the right thing and turning a blind eye or if he isn't the person with upstanding character that he claims to be.

The move went more-or-less as scheduled/expected, until we discovered that the movers had tilted our laundry pedestals sideways to move them and spilled bleach on our couch/carpet. It took two calls to the claim department to get a form sent out. When we returned the form, outlining all of the damages, we received a settlement offer equal to approximately 20% of the total damages. The only way to get my damages reimbursed is to take All My Sons to court.

Before you contact this excuse for a moving company read this! And please read the entire review! So where do I start? Oh yes. Do not, I repeat, do not use this moving company. All My Sons is horrible and that is being too nice!

There were hidden charges, there was not definite start time or call to confirm start time as they promised to deliver 24hours before the move. The crew seemed friendly at first and two of the actually were. But the Head driver James turned out to be a monster. They disassembled my screen door to get furniture out then pack up and left. As I walked out to leave right behind them, I noticed and call James. Hey James I am a woman that knows nothing about assembly and you all left the screen door disassembled. Please put the door back together. He told me he was not turning around and told me to get the owner to do it. He had just pulled off!

We get to my new home and carelessly they put the huge deep scratch in my newly finished hardwood floors and broke the metal on my favorite hutch! I was told to call the claims department. When I spoke to the owner Rob about someone as a matter of fact, anyone to come out and reassemble the screen door, he said James wasn't coming back out there and he was not gonna send anyone. His employee Paul was just as ignorant, telling me that I should have instructed the crew to put the door back on. Excuse me sir? I didn't instruct them to take it off! Why am I instructing them to put it back on?

Very rude, very unprofessional and over priced! Save yourself the stress and find another company. If you do decide to risk your valuable and you want damaged and disassembled homes at least ask who your head driver is. If they say James, Tell the no. He is a tip hungry smoker (I had to ask him to put his cigarette out twice). That does not care about your home or property. The owner and Paul are from the same pigeon hole and once they are paid, they could care less about you. Very dissatisfied customer!

I employed all my son's moving to move me from one apartment to another in the same town about 4.9 miles distance apart. In the process of taking the daybed apart out loud, the lead driver said, "I don't know what I did with the screw to the bed."

Once at the new place, I discovered several things. The bed railing that the lead driver mentioned about the screws being misplaced, those were the same railings missing with the screw (How ironic is that?). Now, I have a toddler's bed frame but no railings nor screws. They took breaks and conversed with my neighbor downstairs, and therefore, it took longer than anticipated. I had some packing tape that I had brought to wrap and box up my household goods. I had two rolls of tape that I had just taken out of the pack with the red cutter that comes with it. I put them down, and when I went to get them again, they were gone.

Once we arrived at the new place and half way through the unloading, I was quoted a price of $1025.00 for a move that should have taken three hours. When I got a good look at the price, I notice that I was being charged for their tape and they stole my tape with the red cutter attached. One packer wanted to use the bathroom. I should have let him used the other bathroom and I would still have my diamond earring, megapixel video camcorder, and other stuff that was taken. Everything that the lead driver touched, he would ask if it worked or if I was going to give it away (weird hum!).

I have yet to find the railing with screws and everything else that the company claims. The crew they sent would not do that. Also, I have to find out if they take their worker through a rigorous background investigation before hiring What is that you say? Them lies you telling.

I scheduled a local move from one home to another, 3.9 miles from each other. The drivers and two workers showed up on time. But they smelled like marijuana when they came in the door. The driver introduced himself as the lead person and advised me of how long it would take to load. He said it would take 1.5 hour. I agreed to the $200 up front.

After I paid him, 30 minutes into the move, they went inside the truck and ate. When I approached them with, "Hey whats up with that? Eat on your time". They started working again. It took them 2.5 hours to load a 3-bedroom basic furniture. My husband had everything organized and ready to move. After the truck was loaded, the lead said, they don't unload the truck until they receive full payment. I said okay because we agreed to $98.00 per hour and 2.5 hours had already gone by.

When the driver arrived at the house, he told me that the total amount was $756.00. I stated, "You're kidding, right? He said, "No ma'am, this is our fee". He said the additional fees were for the equipment and packing materials used. I told him to get his boss on the phone, and after 35 minutes of waiting. He reduced the price to $540.00 for a local move. I used moving companies before and I've paid $350 for a local move and I will never, ever use these people again. They tried to take advantage of us.

This was my second time using a moving company; the first time was an out-of-state with Mayflower, which was exceptional. The second time was intra-city using All My Sons Movers of Las Vegas.

Where do I start with All My Sons? As one would expect, all started out congenially enough. The gal who quoted us a rate was helpful and seemed informed. Moving rates are generally determined by the number/type of rooms in a house, they don't normally come out and do a personal inspection. In our case we're kind of minimalist nuts (according to our friends). People who are new to our home have more than once joked about if we were moving in or out.

The truck was more or less on time, the two guys were efficient enough. It wasn't until they arrived with my furnishings at the new house and before they started to unload that the scam began.

First, they said it was time to settle accounts, that we need to pay up. Fine. However, the bill they presented us with was about double what was quoted. Naturally we told them that there was some sort of mistake and while I discussed it with the movers, my wife got the dispatcher on the phone, the same gal who quoted us in the first place.

The dispatchers stand was that the movers had informed her that we had more things than was otherwise anticipated for a house of our size - which we knew was absolutely nuts - sending my wife into a tizzy. While trying to argue the charges, the dispatcher hung up on my wife. She called back and the dispatcher hung up again.

At that moment one of the movers' cell phones rang. He answered it, and while covering the receiver whispered, "It's the office. " He listened for a moment and then again held his hand over the phone saying telling me that it would better if he could take the call outside, for us to wait here and that he was sure he could get it resolved to everyone's satisfaction.

About two minutes after they stepped out I heard the engine start and as I ran out into the street I was just in time to see the truck pulling away. I ran after them like an idiot but to no avail.

Not five minutes later my wife's cell phone rang. It was some guy who identified himself as the office manager for All My Sons. He said that unless we paid the bill as is that we could say goodbye to our belongings for the day. Furthermore, we would now have to pay 1) a storage fee because the guys would not be able to come back out today - keep in mind - they just drove off 5 minutes ago, and 2) there would also be a second delivery charge. Oh, and one more thing, the payment now had to be cash only. My wife went apoplectic! And with that he hung up.

I dialed *69 and got Guido back on the phone. In speaking to him you could just visualize this dude sitting around in some dark, smoky office wearing a wife-beater and chomping on a cigar. I tried to hold a discussion with him but he interrupted re-stating the charges and reminding me that every day we didn't pay there would be additional storage fees.

It was a hopeless situation. I just wanted my things and 'negotiated' to have the boys come back that afternoon in exchange for paying the storage and second delivery fee!

Naturally, it took them about 4 hours to come back and this time with a new set of movers.

What can I say; we got taken in a big way. All I can say is this: DO NOT, UNDER ANY CIRCUMSTANCES USE ALL MY SONS MOVERS. Read the other posts here and as you can see this is their standard operating procedure.

I didn't use them and I don't think I will. They are rude and snippy. They act like I have to win their business! I am glad that I found out about them before it was too late! It was a waste of my time.

Nick, Steve and others in customer service were clear and professional on the phone stating that they are insured, licensed, bonded. They would pad and protect door frame and flooring. They would charge an hourly rate by quarter hour, plus 1 hour travel fee. We estimated the offload of a truck to take 2-3 hours. I had requested two careful movers because all the items to be unloaded were fragile and of high value--museum pieces.

The two movers showed up on time and I walked them through the job, showing the spaces where to off load and where larger furniture would be placed. The problems began when they began to work. Picture this, first thing: a lad holding two large wooden dining chairs in a smaller room, white carpet and nicely painted walls, clanking them together and against the door frames and walls asking, "Where would you like these?" When I asked him not to bang the furniture about and be careful, he claimed, "I am being careful."

I requested that they stop and put down floor coverings and protection on the door frames which was part of the stated service. They needed to pop a door hinge and didn't have tools. While unloading, they allowed boxes to fall from the top. I had told them that the boxes were full of valuable and fragile items, especially the top boxes! They turned some boxes over and unloaded them upside down. They were very slow and did not work as a team. They took many breaks. (I should send a bill to the cigarette company). They needed a lot of direction, motivation, and advice about preventing damage.

Halfway through the unload, they called in my payment estimating to be complete by 3.5 hours. The payment was made. At 3.5 hours, they both stopped working to call in another increment of work. They threatened that they would stop working unless prepayment was made for the remaining estimate. Hmm, both workers taking 5 minutes to ask for payment? Did they expect me not to pay? Why threaten to stop work? They had already received over half of their payment. I had yet to receive a completed job.

I hired "All My Sons Moving & Storage Moving Company" to move me from a 2-bedroom condo in Hallandale into a 2-bedroom place on the beach. They estimated 4 hours, but it took 6 hours because of the elevator at the destination. My family was very disappointed!

I called some moving companies and Randy came over (who was within 5% accurate I was told) to give an estimate. Since it was the best estimate at 1800 to move from Savannah, GA to Atlanta, GA I decided to use them. I usually move myself via U-haul and have moved several times. They came and loaded the truck and the movers said it would be much more than my estimate. I had to have certified check so I went and got one for 2500 for a buffer. When I was almost at my destination, Randy called at about 7:40 and said that it would cost me 3450 --almost twice as much!

Upon arrival, I needed to give money first before they unloaded the truck. I had to call a friend to borrow money. Meanwhile, these poor guys had to unload truck and drive back to South Carolina that night. They were tired and broke 2 antique pieces of furniture as well as some smaller items and did not put back together some other furniture. They took back one piece and I called everyday for a month to get it back --finally was returned. Bryan, the manager, was very rude to me when I called. No customer service skills and would never return my phone calls. It feels like he was mean to the movers as well. AWFUL moving experience. I would never use All My Sons or recommend to anyone!

I am writing in behalf of submitting my damage and loss claims form. This is summarizing the timeline of events that took place leading up to my extreme dissatisfaction with the local move and service that "All My Sons" Moving & Storage of Nashville, 2709 Locust Street, Nashville, TN 37207, provided me.

My move was a local move that took place on Saturday, July 23, 2010. I moved from Franklin, TN to Old Hickory, TN. Approximately 30-35 miles on-way. The 3 men arrived at my Franklin home at 8:30 AM. They seemed polite and professional. The driver of the truck informed me that he needed to be in a wedding that afternoon around 3 PM. I questioned the timeline for loading and unloading the homes contents, and also the size of the truck? I know that a year ago another moving company used a much larger truck and a smaller one. They informed me they could get it all on. I was not getting such a warm and fuzzy as the time started to draw nearer to the afternoon wedding event. I became concerned as to the quality of the loading when the driver came to me and admitted he had sat on my portable TV set and cracked and broke the top of the TV. Shortly after, they were loading a plastic container that has my jewelry chest drawers filled with my jewelry. The container flipped off the dolly as I watched as it went flying up in the air and crashed onto the street. Pieces of jewelry went everywhere. I tried to pick up all the pieces out of the street as traffic continued down this main one way street. I am still missing a match to a diamond stud earring, which I know is a moot point. I should have taken the more expensive pieces out. I don't even want to go there.

I started to ask questions of the driver as to who was going to drive the truck if he went to the wedding. He informed me the other two men weren't eligible to drive the truck. He at that point, didn't think he was going to make the wedding and started making numerous calls to family members. In my kindness, I actually felt sorry for him and called his operations manager, Corey at "All My Sons". They worked it out that another driver would meet him back at the warehouse in route to my new home. Looking back that was probably a big mistake on my part, as I felt things were moved in haste and went completely out of control and not loaded properly. In fact my entire office/ furniture and the garage contents were left behind and not able to fit on their truck and I had to solicit the help of friends and pay extra to another source for an unscheduled Sunday move to complete my move.

I then traveled to my new home and knew that they had to make a change in drivers, so I allowed for this. Nearly two hours later I get a call from someone at "All My Sons" asking me if there was a back way into my subdivision. That they had been sitting out in front and NOT able to drive the truck under the underpass? I proceeded to the entrance and they were parked there asleep. My friend and I could plainly see that they had plenty of clearance and when I asked them if anyone of them got out of the truck that was parked quite a distance from the opening, they said "No", they had been napping.They hadn't even attempted to drive to the underpass to actually check it out, to see if it would fit. I called the operations manager, Corey and we worked out the time difference on my bill.

Things started to come off the truck. My small dining pedestal table came in and they were not able to set it upright. Only to find they had broken on the legs. I maintained my cool. They said that I would have to contact "Claims", which fast became the phrase of the day!

When it came time to unload my most valuable furniture piece, black lacquer oriental china hutch I was nervous to say the least. Knowing that this piece is extremely heavy and very valuable as it came straight from the Oriental and cannot be replaced. My instinct was correct. After they got it off the truck they had placed it on rollers, it was unbalanced and they didn't hold on to it and the first end slide away from them and hit the concrete driveway, busting the corners. They then proceeded to do the exact same thing and the opposite end slid see-sawed and hit the concrete and broke the other two corners. As I surveyed the piece, I noticed the way it had be wrapped/padded. The most vulnerable areas were not covered with the padding ultimately exposing them to potential damage. I actually have four adults that were present and witnessed this, in addition to the moving men themselves. I was very upset at this point, but did maintain my cool even for a long hot 100 degree day. They started to bring in other pieces at this point and I noticed one of my dining table chairs had been marred and the paint was scraped off the leg. Another living room end table had all four feet broken off the legs. A patio table was brought in two pieces; the glass top holders were broken. The glass simply fell through.

Last, but certainly not least, the living room furniture comes off the truck. I didn't notice that my small brown wood oriental coffee/occasional table(didn't make it off the truck until after they had left. Incidentally, I did tip them $50 a piece for their efforts. One man, Shawn, was the only one that seemed to know what he was doing. The new driver was totally inept. He totally lacked experience and proper lifting techniques. I tried to contact "All My Sons" on Sunday regarding my table and got a recording. I did talk with Corey, Operations Manager on Monday explaining the missing table. He indicated that that particular truck was being utilized on three different moves on Sunday. He was going to check on this and let me know the outcome. He was very lax in contacting me and I had to phone him numerous times on numerous days before I finally got the answer I didn't want to hear."It's lost"! I then shared my theory with him. I feel that the table was left on the truck intentionally because it had been damaged and was one of the last pieces (since it was with living room furniture grouping) to come off before the move's end and the looming tip compensation timeline. Just a theory, but seems logical in light of all the damage. Through all of this anxiety, I don't know how I have maintained my composure. I am a very reasonable person, however, I do expect results. I'm not asking for replacement of damaged furniture, I simply want repairs to be made and in a timely order and by a Oriental furniture refurbishing expert!

I have enclosed numerous photos of the pieces of furniture and the damage. I also have enclosed a photo of the "lost table" taken in my former home during the 2009 Christmas holiday. I feel this packet contains every requirement to get this process under way. Please feel free to contact me should you have any additional questions. I look forward to hearing from you as soon as possible.

Sincerely,

K. **

I used All My Son's Moving company for my parents who moved in Maryland. 1. I was scheduled for Tuesday, at 10 o'clock in the morning but they didn't show up so I called. They said that their computer system had some problems and it shows that I was scheduled for a different day. I was all ready for the move and waited from 10 a.m. to 4 p.m. because they said that they will come at 12 at the latest but they came at 4. They don't even have navigation and spent all day finding my location.

2. Two guys came and they were so slow! I couldn't believe for myself how slow they were. They used our bathroom for more than 10 times. I couldn't find any professionalism from them. 3. They are ripped off. They charged me $625 for a couple of furniture to move and spent hours and hours to make longer time. They were supposed to make a second trip for the left over items but they disappeared after collecting the money. Can you believe this? They are just thieves without knife!

4. I called to complain for the horrible job and the guys named Jeff and David, supervisors I guess, were being mean, talking arrogantly and they never apologized! They made me upset! They don't deserve to even get paid!

We used this company to move our belongings from Portland, OR to Bellevue WA. Most of the furniture are damaged. They offered some repairs. For the rest of stuff, they refused to repair. They offered goodwill price of $75 for my brand new piano that was also damaged. The company is liable to 60 cents per pound per item for every damaged article. They refused to do so as well as other items they didn't calculate according to the weights. It's very stressful. The company moved our stuff on 2nd Oct 2010, and I submitted claim form in Nov 2011, and up to now, March 14th 2011, it is still not solved.

Buyer beware! All My Sons picked up my furniture on time and collected my money on time but was late in their delivery time. My furniture was damaged. They took on additional money. I know it is a "guesstimation", but some of their own workers said that is the way they operate. The company would not discuss it with me. I wanted Randy to phone me back about the extra $1,000. I told them I felt the underbid to get the job and then tacked on a lot of extra money later.

When I phoned to see what was going to be done, they put me off 7 months, and numerous phone calls later, they finally settled with me, only because they were tired of my calls. I will never ever recommend All My Sons to anyone. Word of mouth is the best advertisement and they do not know how to conduct their business.

I originally spoke to a rep at your company named Liz who was very helpful and gave me a thorough quote for my move. A few months later, on 12/6/10 I spoke with Randy in your office who was able to access my ref # ** and was also very helpful, confirmed that I needed a 26' truck and 3 man crew to move a 3 bedroom home and a 10' x 10' storage unit. Today (12/8/10) I heard from a lady from the Daytona Beach, Fl office who told me she was the "owner's mother" and was calling to confirm my move details.

She seemed to also be helpful at first. Unfortunately, I then began to realize what she was telling me was almost the opposite of everything I had been told previously. She told me my move would take 16 or more hours if I only had 1 truck, that I now need 2 trucks and 4 men at $159 an hour and that it would be a disaster otherwise.

She also mentioned that any other quotes I had gotten from other companies were not equal to your company because they don't have worker's comp. This really made no sense whatsoever! She actually argued with me, spoke over me, interrupted me and smacked gum in my ear the entire time. All before telling me that I would not be able to be moved by her company. There was obviously nothing they could do to help me, and then hung up on me! Honestly, I am more than shocked. I work in a service related industry and have never experienced such a lack of service. I had such a nice experience with 2 other people and then hear from someone who is related to the owner and receive the worst service ever!

She actually said well if all you are worried about is the cost then you should just call those other companies to come and move you. Well guess what, I will! And when the move goes beautifully I will write back to tell you. My recommendation, ask this person to retire and do yourself a favor! I will be expressing my thoughts thru other avenues as well. I hope that any others I can reach to express my level of distaste will save them the time and effort it takes to work with your company.

In early June 2010, a gentleman named Dave came to my Derwood home to assess all my household furniture and items that were to be packed, moved and stored until I found a new home. On June 17, 2010, when the moving crew came to pack, I found out the truck that was to be used on June 19, the moving day, was the only size truck they had and I believed it to be inadequate for the amount of items I had to move.

As a result, I was correct. Dave came himself with another helper on June 20 with an Enterprise truck to load the remainder of my articles. He angrily began throwing my belongings into the truck. I stopped him and told him to slow down and to please be more gentle with the items. I was very upset but kept my composure after I addressed my concern. It was indicated that this load would be stored with the one moved the day before, however, that was not the case. Some of my items were stored in another bin with another customer's items.

The move into my new home was set up with Jeff, the owner, for Nov. 1, 2010. Only some of my furniture and household items arrived that day. Many were extremely damaged and devalued. For instance, an antique sofa leg was broken to the point that it was almost off; an antique tier table that was in the family for years had its ornamental leafing work half snapped off; many legs of other tables and chairs were broken (including a leg to my fine dining room table) and extremely scratched. An antique punch bowl that had been in the family for years and some other fine china items were broken and damaged and irreplaceable. It appeared that these items were just thrown and not adequately protected. I asked Jeff to return to examine the damage but he never did. The next day, they were going to deliver the remainder of my belongings but not everything could be located; therefore, I requested they wait until they had the total balance of my items to deliver. On Fri., Nov. 19, I finally received all of my belongings but it took 3 trips to complete this move.

I was to sign a waiver to not pay the balance of the moving bill; however, this was to be done after my belongings were in my home and all accounted for. Per Jeff's direction, I was forced to sign before my items even left the truck not knowing what condition they were in, etc. Jeff never addressed any wrong doing, inconvenience or stress that this caused me. It all seemed entirely unfair. At this point, I just wanted the whole ordeal to end and went ahead and signed the waiver. An estimated value of $10,000 was a financial loss to me. Photos were taken of all the damaged items and a list made and presented to my lawyer. I would obviously never recommend this company.

I contacted All My Sons for a southern Nevada move. I have frequently seen their trucks and remembered the name. I advised Walter of my needs and the limit on my budget. I was willing to share space on the truck to reduce the cost and they seemed very agreeable. I had to make a large deposit on my credit card to cover the agreed upon price for the move. When they arrived to pick up my items, the cost of the move increased by 300%, and because that was not the amount agreed upon and was completely beyond my budget, I had to cancel the requested service.

Even though I did not use them for my move, they refused to refund the deposit even after I was willing to pay the movers for the time it took them to get to my home. This seems very close to modern day highway robbery. I will not ever be able to give this company a positive recommendation and would advise anyone researching movers to steer clear of this company. The movers they sent were very nice guys and very understanding, but the bullies in the office seem to have limited business ethics and customer service.

Their operators very rude, but wanted $25.00 upfront to make sure their drivers would show up. They showed up 4 hours earlier. When I told them, we didn't finish packing, the driver said he must make sure, and went through all the house to see how many items we still need to pack. I've been moving so many times in my life, and I pack everything super safely, with lots of packing materials and tapes. Well, they came back, but in 2 hours (had nothing else to do I'm sure), and the torture began. I moved 2 bedrooms of small items to 700 sq ft condo, but ended up paying $700 and another $200. They talked too much; they were too slow. Each time I'd start to worry where they are and I'd go outside and see them talking personal things on the phone.

They tried to tape my boxes even more so they would charge for packing. It took me to fight and talk about each box while all I wanted them to do was to stop talking and just move my things. My move distance was 15 minutes drive through quiet neighborhood, from house to condo. At the end, when they did not want to unload my things unless I paid that incredible amount, they refused to connect me with their boss. After another 40 min. of arguing, he only let me talk to his boss on the speaker phone.

Well, I'd rather I didn't. That was total emotional abuse. There was no hello, no sorry, no thank you, instead it was "What is it? Yes, you must pay all, plus for talking with me now" type of "talk". The driver just laughed at me, he said, "don't ever cry." I felt like I was in a weird place surrounded by monsters. I called them later, and it took me 4 hours to get to the owner. He said the person you'd talked to was my son. No, he wasn't rude to you. And he hung up.

They advertise that they are 4th generation family owned. The real owner doesn't even have any kids. This guy from Columbia was hired there because he speaks Spanish. He has 3 sons, youngest is only 9. He just hired one of his sons to be in charge of orders, instead of giving promotion to some of the people who were working there for a long time. Another son has nothing to do with business, he's making weird "movies" (videos) by spending daddy's (consumers) money.

I scheduled a move of my 90-year old mother for Saturday Aug. 28, 2010. First the mover was 2 1/2 hours late. I called 30 min. after scheduled arrival time. A person I spoke with said they would contact the driver and call me back within 10 min. with an ETA. No phone call so when I called back I was told due to weather and other complications. They were delayed but should arrive within an hour. It ended up being an additional 1 1/2 hours. The truck came from the same metro area and there was no weather issue. They were eating breakfast. This delay caused a much longer loading time because they arrived at the peak of the lunch hour at the retirement center which tied up the elevators. If they had been on time, I would have saved some money.

I was told in the appraisal process with Briton that I would have one 26' truck with two experienced movers. One of the movers had no experience. The lead driver had to talk him through everything and he couldn't manage to carry more than two items at a time. More importantly, I discovered it wasn't a single move but actually a piggy-back going on to El Paso. When I called the office to ask why I was being charged for a round trip rather than a piggy-back, I immediately received the worst customer service experience of my life. I spoke with a man named Jason. He was rude and defensive, accused me of being on medication and threatened to cancel my move for a 90-year old woman. I asked to speak with his manger and he informed me he was the owner, that I couldn't tell him where his truck should go and I should just get my mother moved. He wouldn't be quiet for 30 seconds so that I could express my concerns and questions. My daughter then took the phone and tried to explain and all he did was tell her that movers had the most stressful jobs and wouldn't let her talk either.

We were not informed that a $250 deposit was required in advance until the day before the move. I explained I had a cashier's check waiting but when it came time for payment. The driver didn't think he could accept it. My sister who was at the receiving end then had to speak with the office to explain it was a cashier's check to get it settled. I chose All My Sons because of it's A+ rating, but the treatment I received deserves nothing more than an F rating. I have had at least 10 local and long distance moved in my life and have never experienced the horrible service and treatment I received from All My Sons nor have I ever had to submit a deposit in advance. The move should have been charged as a piggy back rate rather than a round trip local rate.

A month ago, we reserved a Sunday move (August 15) with All My Sons Moving Co. (which can be reached at 866-941-0335). I was initially quoted at 98 dollars an hour, my boyfriend and I were excited to move with them. especially because we were moving only seven houses up the street! My boyfriend spoke with "Justin".

Last week, while on vacation, we received a call from All My Sons telling us that they no longer move on Sundays. Frustrated that they didn't even offer an apology or a lower rate, we rescheduled for Monday.

After counting our boxes and assuring All My Sons that there were no "loose items" (everything was packed in a box or zipped up in luggage), we were told that our move would approximate $375.

This morning, All My Sons arrived at 8:30 am. During this time, the three movers took frequent smoke breaks. The movers informed my boyfriend that they wouldn't move two boxes and four boxes of records. Also, they wouldn't move any of our lamps. They explained that these were loose items. As I'm writing this, it is 4:00. My boyfriend is still moving. Upset that the three hour minimum was coming to a close, my boyfriend began assisting the movers. Although there were still remaining boxes, records, and lamps at our old apartment, at 12:45, the movers were "done". They presented my boyfriend with a bill for $710! (Almost double the estimated cost! )

Appalled, my boyfriend asked if they could explain the charges to him. Along with an 11% gas surcharge (again, we moved seven houses up the street), we were charged for the extra time even though the movers took frequent smoke breaks and my boyfriend had to assist them to get the job "done". One of the movers laughed when my boyfriend became upset. The mover said, and I quote, "Yeah, my company likes to ** people out of money a lot." When my boyfriend told this mover what the initial estimate was ($375), the mover laughed and said, "We couldn't move a saltshaker for $375."

When I spoke with the moving company and asked for a refund, they told me that was impossible. They told me that because they had explained to my boyfriend about the rates and the gas surcharge, even though they were not specific, that it was completely fair. When I told them that I was going to contact WTNH, they laughed at me and actually said, "Whatever helps you sleep at night ma'am. " Whatever helps me sleep at night? Please help!

I hired All My Sons Moving & Storage to execute my move to a new home. We arranged this two weeks in advance. The day of the scheduled move, we were expecting them to arrive between 7:30 and 9 am. At 8:00 AM we received a call informing us that they would not be arriving on time. They indicated that maybe they would get to us between 2 and 4pm.

After placing several calls trying to locate an alternative moving service for the day, I called All My Sons to check on the likelihood of receiving service. They indicated at that time we were scheduled and should expect movers at 1:30pm. At 1:45 I called to see where the movers were. At that time, they indicated that we should expect movers at 2:30. I requested to receive a call when the movers were on their way. Having received no communication by 2:15, I called the see what the hold up was. I was told the movers were getting the truck ready and would be along shortly. At 2:30, I called to see if they had left yet and was told they were on their way. I confirmed where they were starting from and their travel time should have been 25 minutes. At 3:00 pm, I called to see if they were still coming. The dispatch manager, Tyler, hung up on me. At 3:15 I called and requested an updated expected arrival time. Chris, the other dispatcher said he would call the driver and then call me back within 5 minutes. 10 minutes later I called him back. He indicated at that time that the crew had stopped at McDonald's.

Considering that the crew was six hours late at that point, I was shocked that they were taking an hour to travel the 25 minutes to my house. I told Chris to cancel our service. The professionalism and courtesy exhibited by this company was completely abhorrent. Not only did they not perform as promised and blatantly disrespected me by hanging up on me when I was speaking completely calmly. They wasted my entire day by lying about their expected arrival times and dragging out the inevitable (their inability to provide the promised service).

Absolutely the worst customer service ever. We contracted and were quoted 2 movers at $98/hour and a 26' truck. I was quoted an approximate charge of $500. The day of the move, we got a call saying that they only had a 3-man crew and the charges would be $125/hour and that it would be more cost effective. After some disagreement and zero customer service or concession, the 3-man crew was agreed. Bob and Al (office manager) provided zero customer service and spoke to me and my wife with rudeness and disrespect the entire time. Do not use this company. They will charge you a warehouse to location travel fee, but will not tell you that. They will charge you and treat you like dirt. Absolutely, do not use this company and be sure to tell all your friends, family and even enemies. Do not use this company and do your best to put them out of business. Rude and unacceptable.

Do not waste your time or money on All My Sons Moving Company in Little Rock, AR!

I had the worst moving experience ever with these people. First of all, they did not show up at my apartment until three hours after the time I was quoted and it was almost dark by the time they finished. I was given three movers, but two of them were very inexperienced. It took them forever to figure out how to get my couch moved into the downstairs family room. It took them a lot longer than it needed to be, and I ended up having to pay more than what I was quoted. When I complained to the manager, he was basically defending the workers. He said that I paid for two men and got the third for free because he was training.

About a week later, I noticed that I had three rings out of my jewelry box in my upstairs bathroom missing. When I was downstairs with one of the movers finishing the paperwork up, the other two were upstairs putting my bed together. I'm sure that one of them went in the bathroom and took them. I am highly upset by this. When I called to leave a message for the manager to call back, I never received a call. The secretary was told what happened with my jewelry and said someone would call back; they never did!

I do not think they do a background check on their employees, so please do not trust these men with your belongings! They have stolen my jewelry.

I made a reservation with deposit for a move on July 1. The move was confirmed by a company rep June 30 with an estimated arrival time of 12:00 pm - 3 pm on July 1. At 4 pm July 1, I telephoned to check things and was told that the prior job was bigger than expected and arrival time would be around 6 pm. I asked for a courtesy call to inform me when the team was en route which I received about 5:20 pm. The team arrived at 5:37 complaining about parking and tiredness from prior job. I solved the street parking situation for them with help from neighbors. The team insisted that they return the next morning citing their tiredness and fear of breaking my things as well as taking longer to do the job. They stated that they would come back at 7 am the next day.

Before they left, the crew leader Jose tried to negotiate a flat rate for the move instead of their official hourly rate which he said I would have to pay before the truck with my belongings was unloaded. I said that I would prefer to do the hourly rate and I would like to talk to the manager. Jose said his phone is off and he is unavailable. The crew left promising to be back at 7 am.

Crew member Ron M came back to the door asking to use the rest room and stated he wanted to give me the phone number of the owner so that I could telephone him after they left. I spoke with Ron M around 6:30 pm to share my unpleasant experience; the crew arrives 6 pm, 3 hours late for a job that they are too tired and not confident of their capacity to execute. Ron said that he would have to send another crew but they do not guarantee arrival time. At 7:30 am the next day (July 2), there is still no crew. At 8:30 am I finally reached a rep who says that my order was cancelled at 7:48 pm July 1 by the owner and that they did not have anyone available to send.

I have to get another moving company. I was charged $50 to reserve a service that was not provided. I incurred two days pro-rated rent for extended days at my old apartment.

I had estimate to move for $2074 and would take two days. The estimate was made six months before actual move. During this time, I got rid of several items. They moved me in one day instead of two and the bill was $2690. I told the movers it was way off the estimate and they said it always is. I think they purposely underestimate to get the job. It cost $500 more than estimate. My credit card company told me to contact Cary and I did. He said he would get the estimate from Jeff and get back with me. I never heard from him.

I requested that I wanted to move one bed and a TV from a downstairs apartment to an upstairs apartment in the same apartment complex.The quote that was given was $117 per hour. When the movers arrived, one of them said that there was a two hour minimum, this doubled the price of the initial quote. Since I had to be out of the old apartment in a couple of days, I went along with the agreement, however, I requested that they also move a computer, 8 boxes, a table and a chair. I thought that they would wrap my TV in some kind of protective material, however, they didn't. The two men worked a total of about half an hour while charging me for two hours. I would not recommend this moving company. I had to pay twice the amount that I was quoted.

I was doing a local move, within the city of Chesapeake, from my parents' house, to my house. I only needed a quote, to move 3 bedrooms of furniture, and a pool table.. When I called for a quote. I was given a rate of $479 for a minimum of 4 hours. that included gas and transportation. I clearly explained the two houses were only 10 minutes away. The total quote was for $504, and they are supposed to arrive, between 10-11 AM. Of course, they were late without a courtesy call! They arrived at 11:45 to be exact, but we are easy, and overlooked that issue. We just wanted to get the move over and done with. We had no complaints about the crew, only the problems with the final charge.

They told my wife we needed to pay $624, another $120, or they were keeping the rest of the furniture on the truck. First of all, no business has the right to keep someone's belongings. That is a matter for them to pursue in court, small claims! After reading some complaints, they seem to be more efficient at negligence, bullying, and lying, than what their namesake is. I wasn't home, so my wife paid it. I called Dominick again, and the phone call was of course ugly, both ways. While he didn't curse at me like I did to him, he was a smart **, rude, and didn't listen to any reasoning I had to offer. We are going through the appropriate motions with the corporate office to get the difference refunded. We'll see how that goes. So far, they seem helpful, but no outcome as of yet. I lost $120 and gained a lot of stress.

I hired All My Sons Moving for my move on 2/21/09. We had used them on 4 occasions prior, and while the service wasn't the best, it was at least mediocre. On the morning of the move, the crew arrived and the chief was very nice. He was an obvious salesman but still very nice and accommodating. I had gotten my estimate online for the items we were moving, and it was to be around $900.00. I figured that would be a little pricey for a move that was only 1 mile away, but since they were doing all of my hard work I went along with it.

The crew started packing up items I told them that we were leaving at our home. After correcting them many times, I found later on after the move they packed it all anyway. There were items out on our lanai that were not packed that we had forgotten about. The crew chief said we had to initial a small part of the contract stating that they had to pack a few items. I did so, with no trouble. He even told me that it wouldn't be much money and that they had it 'under control'. These were items that were property of the new home owner that my wife and I settled on in our closing agreement. We had to lug all of these extra boxes back to the house for the new owners, despite telling All My Sons.

When the moving truck arrived at our new home, the crew chief came upstairs and told us that the bill for the move was over $3000.00 and that they could not unload the truck until that was paid. I was shocked. I had no idea that this would be so pricey and at no point did anyone tell me it would be. Not the owner or manager 'John' who I spoke to, the crew or the operators I set it up with. The crew chief told me that because they had to do 'so much packing' that this was why it was so much.

All of the items 'packed' were items I told them not to touch and that they were property of the new owners of the home. This I found out after the move and when I opened the boxes. They really only had to pack 3 boxes for us, as the rest was not meant to leave that house. I had left the old home for the new and left my wife to oversee the movers and getting out of the old house, while I set up everything at the new place. I wish I hadn't. They completely took us for all we were worth. I left to get some drinks for our kids and when I came back the movers were gone. A very large TV was sitting on the floor of our living room, and items I told them pointedly to leave downstairs in our storage area were up in the apartment. They obviously weren't listening to anything I said.

When opening the boxes, I noticed many items missing. I am missing my baseball bat from little league that I had for 35 years. I had planned to give it to my son when he started playing. My wife remembers them carrying it to the truck, but it never arrived here. All of my collectible hot wheels from the 70's, star wars figures, and baseball cards are missing as well. Two leather jackets and other family sentimental items are all gone. When I called to straighten out all of this, the owner was always 'in a meeting', or 'not in'.

I left countless messages with the office which were never returned. The people in the office told me they 'can't help me', when I tried to explain it to them. I sent letters both certified and faxes and have never heard one response. I'm not a rich man, and I don't have money to get a lawyer and pursue these criminals. If I could, I most certainly would have. Please do yourself a favor and do not use this service. They will lie to you, and they will steal whatever isn't nailed down. They say that they give full disclosure prior to a move, and they do not. The money we spent to cover these costs was reserved for a family trip we had planned the following week. I was to see my grandmother in NJ who was not doing well. Due to All My Sons and their blatant lies and thievery, we were unable to go and my grandmother passed away before I could get up enough money to make the trip.

I firmly believe All My Sons is crooked. They basically tried to drive away with all of my belongings! For some reasons, the same card I used to pay for the deposit, magically didn't work, when they arrived at the destination. I just used the same card to get gas 20 minutes before, and I knew for a fact that I had plenty of money on the card. What they do is they pack up your stuff, drive off with it, then when they get to the drop off point, they decide, then the total, jack it up with all of the fees, come up with a bill for $600 to move a scarcely furnished one bedroom 20 minutes across town, and then process your card. If the card doesn't go through, they drive off with your stuff.

I called the main office, and talked to someone named Carlos, and asked him why the deposit went through just fine the day before, and that I just used the card at another merchant. He told me he wasn't my bank, and gave me a lecture about how I was trying to get services without paying for them. When I continued to complain that I know for a fact I had plenty of money on the card, he informed me he was not to be talked to like this, and kept yelling at me to the point that I had no choice, but to hang up on him.

Luckily, I had enough cash on hand to pay for the difference, so they no longer held all of my possessions ransom. I couldn't relax, until all of my stuff was off their truck, and it didn't help that Carlos called the movers at least three times, to make sure that they did in fact get enough money from me in cash. As soon as the move was over, I went straight to the bank, and confirmed any declines on my card. They only showed the deposit, and did not show any declines. They also assured me that if there ever are any declines, they would be able to show them.

So that means, either there's a mix up at my bank, or they didn't even try to run my card, or missed a digit, or God knows what. I asked the drivers if they ever drove off with other people's stuff, and they said they had before, and they just dumped the stuff in some warehouse, make the owners pay another bunch of fees and labor hours to drive it back. I don't know how there can be a clearer example that these people are not out to provide a service, but to take advantage of consumers while they are vulnerable.

One hour before my household shipment was to arrive, I received a call from the driver saying that he could not get his truck into the city that I moved to because the truck was too big. He said that he had to hire a shuttle, which I had to pay for. Or, he could put my shipment in storage and I could pay someone else to pick it up from storage and deliver it.

When I called the West Palm office to complain, Robert informed me that it's not their responsibility to know where there trucks could go. Amazing, in a city this big that a nationwide mover does not know that they are not permitted to bring large trucks into the area. So, I'm stuck with the added fees because All My Sons didn't do its due diligence. Then, to top things off, I called the Dallas corporate office and was told that I was not permitted to speak with anyone outside the call center, and Robert in West Palm told me that the owner of that facility, Spiro, doesn't speak to customers. I move every 18 months for my work. Never again will I use this company.

This company steals! We had police come out and take finger prints. However, they did not break in, because we allowed them in to pack and load. The owner came out very defensive, denying all charges. We asked for a line up and background check on the three men, but he refused.

We have lived in Austin for 38 years, and we never have experienced such a company/owner who refused to help in the situation. I would not recommend this company to my worst enemy.

This was my 14th complete household move in 38 years and the worst moving experience ever. The service promised at the time of the estimate, included the same employees loading/unloading and guaranteed delivery date, were not provided as promised. The packers were sloppy and unskilled and uncaring. Our furniture sustained many scratches and damage from the poor packing in the truck. The master bedroom set was new and every piece has large scratches. Part of our load was put on a second truck and was packed so loosely that it was just rattling around in the truck.

AMS was the highest of the 3 bids I received but I chose them because of the services they were offering. Every time I look at my damaged furniture, I want to smack myself in the head. The manager's attitude about the damage was that it's just what occurs normally in the course of a move. After 13 other moves, I think I am pretty well educated about what to expect from long distance moves. I take every opportunity to warn people not to use this company. Damaged furniture not covered by moving company because they do not provide coverage.

My move took exactly 1 hour and 16 minutes, but they charged me for 3 hours!! I literally was moving down the street, a 5 minute drive from start to finish, and they charged me $89.00 for the drive! The movers themselves were polite but rough with my things. They dropped my T.V. and broke a $160 bulb on the inside, and required me to pay before they would remove it from the truck. They knew they broke it. One of the movers was on the phone nearly the entire time, and nether were trained or professional movers in any way. Seemed to me they were just two guys off the street. They also broke pieces off two dressers, and were definitely more concerned with getting done with the job then being careful with my things. When I tried to contact them via their feedback section on their website, nothing happened, its a hollow site with no real feedback monitor. The positive feedback on google here seems to be 'plants', because the company described in those entries does not match my experience at all.

We used All My Sons to move us from FL to TX. Pick up was fine except they could not get everything on the truck they brought and the tore the felt on the pool table. We were supposed to receive our furnishings in TX one week to the day later...that did not happen. We got them 10 days later and were living in a house with 2 dogs and no furniture for these few days. When the truck did arrive and they opened the door items fell out onto the ground.

When they were almost finished unloading I went into the truck and noticed that a lot of our items were mixed in with another load. I did identify the items I could see. Later when looking for certain items in the house they were not here. Seems they went back to FL in the truck rather than having the delivered in TX before the truck returned to FL. In addition art work was soaking wet...valuable art work not KMart posters! One office desk was seriously damaged and on bookcase was soaked and warped.

We finally did get all but one of our things back. But still have not settled on the damages. Certain aspects of this move were fine but others were absolutely horrible. Would I use them again based on performance? NO! Would I use them again based on my initial contact with them YES! I probably should have know that "you get what you pay for"! Pool table repair $200, replacement and repair to art work $2200. Repair to office furniture not offered....for that fact neither was the cost of the damage.

My family and I need a moving company to relocate us from Savannah, GA to Staunton, VA. We had a three bed room apartment with a lot of nice furniture and painting in it. Initially when we spoke to the representative they sent out to give us a binding quote. He was very nice and helpful. At the time I didn't feel he assessed our move good enough because he decided he didn't need to see the things we had in the attic. But either way he did promise us one thing that the other companies couldn't. And that was we wouldn't be with out our belongings for more that three days. Most companies said it could take about seven days for the process. He also stated they would use a small truck to transport our belongings due to the road size at our new place.

Long story short, the guys showed up very early. I believe it was six guys, so it was like a mad house at my home. Now don't get me wrong I believe we could have been a little more prepared. But this was our first time having a moving company help and we had no clue to what was going to happen. So I'm at work and I get this frantic call from my wife stating that they guys where their and wanted to know where to start. I'm thinking how should I know where to start I'm not the movers, but I head home to figure out what's going on. When I get their six guys are bumping back in forth to each other trying to get things packed up. I figure I better stick around for a while and see if I can provide any assistance in this craziness.

I put two of my workers to work helping pull down anything that was mounted to the walls and breaking down all my electronics. I figured the movers do these things so they can keep everything together and protect my items. I was wrong! So like I said before there are a few things the home owner should know and that is pre-pack some items like: valuables, paper work, and anything you don't want some other people going threw or worry about going missing.

Ok so by the end of it one of the guys packing my kitchen up is out side hiding in one of the trucks drinking beer! The guys pack up and leave me in a maze of boxes by 2:00pm. Now my thinking at this time is OK load the stuff and give me room to set up some kind of sleeping arrangements. Or why did they send so many people to create mayhem in my home when it was over so early.

Next morning four guys showed up I believe. They started packing us and we were supposed to be on the road by 12:00pm they continued to pack us until 6:00pm. We hoped to get a head start on these guys so we wouldn't be completely worn out and be able to enjoy our trip. Not the case. Ten hours of hell. They left our house in Savannah with the truck packed to the brim, and my bar strapped to the back door on the out side of the truck. Looked like the "Beverly Hill Billies" coming to town. That's the first impression I was going for in our new nice neighbor hood of course! yeah right.....

So two guys came to move us in. I couldn't believe the made it so quick they beat us to the address. Looking like death the proceeded to move our stuff in the house. I felt really bad for the guys. What took six guy almost a day to pack and four guy a whole day to pack was left up to these two guys to set in the house where it belonged. So I left them to it and went to eat and see our new town. We got back about four or five ours later. They guys were almost finished. They told me that my queen size box spring wouldn't fit up the stair well to get to my bed. Now this I couldn't understand who has a smaller than queen size bed in their master bedroom. So he goes on to explain that he had photos and of course the damage on the wall;ceiling;and trim was evidence that they tried and tried hard. So everything is in and they got ready to leave. I felt pretty bad that they guys worked so hard I gave them a $100 dollar tip each...They deserved it at a that point. As soon as they left it took me and my friend Alex literally five seconds to get the box spring up the stairs. Funny! Since then I have a new mattress and box spring and that one took the same amount of time to change out.

Well all that is bad but I can live with it. What kills me is after all that I figured my items would be undamaged in perfect condition. They told me they would crate my 42" plasma TV and a $10,000.00 painting I have. They didn't, but luckly it made it safely. If not I would have only got .60 cents per pound. which is nothing. They did break a lot of my items like an antique lamp I've had forever. I guess I could make a claim and get $1.50 or so but what's the use I'd rather let other people know about my experience. I couldn't possibly list all the items that were damaged in the move. Or that are just missing. Still unpacking. The funny thing is they get you to sign a release saying your stuff is ok before you can even unpack it. Well hope this helps some one....Lastly we called Randy the day we were expecting our stuff to be at the new address and he was very short and rude on the phone....

I believe if things where planed out better and explained more this process could have been a better experience. The planning was terrible things that Randy told us would go down our stair well didn't, and nothing was as we were told when he was trying to sell us on their company.

My husband and I decided to use All My Sons moving when we were moving into our home. We had NEVER used movers before and were completely unaware of what to expect. Boy were we in for it! I was contacted a month prior by a sales team rep that quoted me $501. I asked if that was it, taxes, truck fees everything included. He said yes. I asked him specifically DOESN'T SOMEONE NEED TO COME OUT AND VERIFY OUR QUOTE AMOUNT? He said absolutely not. The price was for 3 movers, 3 hours of moving, 1 hour of transportation and wardrobe boxes. The day of the move I thought everything would be good. The 3 movers showed up and introduced themselves. They began to work after signing paperwork. I was informed to stop the move if anyone asked me directly for a tip. Funny thing was during the whole move all the 3 guys did was to talk about lousy tippers and how horribly they were paid and what back breaking work they did. One of the movers (I was there by myself) proceeded to tell me if I was not married he would try to "get with me cause I was ****". They moved on the slow side but this being my first mover experience I didn't know how fast they were supposed to be going. They left quite a bit for me to move myself because it would not be in my best interest or time worthy to have them do it, as I was told my one of the other movers.

We stopped by Wendy's for lunch. Yes, myself, the truck and all 3 movers that were following me to my new home, which was approxiamtely 15 minutes from the old one. (The "old" house I refer to is a 1 bedroom 1 1/2 bath townhome-1100 square feet. AND THERE WERE NO APPIANCES OR PIANOS TO BE MOVED!!) They banged into walls, folded my king size mattress not once, but twice and left a permanent fold in it. AND I WAS HELPING THEM MOVE AND LOAD THEN UNLOAD THE ENTIRE TIME!!! At the end they charged us for 6 (YES 6) hours of work. When I confronted the mover with the paperwork he said "OK, OK I will take off the time we stopped to eat." Is that supposed to be a favor to me????? Isn't that just good business? That IS NOT supposed to be included on the time I AM PAYING FOR! We ended up paying well over $700.00!!! We paid in cash and I had no indication (until I heard them talking about it) that we were supposed to tip them. I don't get tipped for my job. I don't top the maintanence worker that comes to fix things that should be working at my rental home. I don't top a police officer for pulling me over and giving me a ticket for doing his job!!!!!! So after everything my husband had to go get more cash (they don't accept checks and we don't use credit cards). The amount we gave them was an even amount and rounded up to $11.00 over the total. They talked under their breath and stopped in the last couple boxes. They had taken my couch apart and as one of them walked in to have me sign the final papers he asked the other if he put it back together. He said "I ain't puttin' no f*****g couch together for an $11.00 tip."

The 3rd guy never did come back in. The one with the paperwork came in threw the clip board and started to throw the couch together and I had to help him put it together. The guy was huffing and puffing and talking under his breath and cussing. They were all very foul mouth all day. After it was all said and done we discovered dings and dents in our furniture, they set something so heavy on one of our Rubbermaid totes it completely shattered the lid into the tote. I don't know how but they managed to squash and 2 drawer metal file cabinet. The drawers no longer opened. We waited 1 whole week to call to see if anything else was damaged besides our walls that had been beat and scratched up in the new and old place and the stuff above. Thankfully I had enough sense to pack it well because there was smashed boxes everywhere and in a box of kitchen items there appeared to be some kind of motor oil or something spilled all over it. My husband called them approximately 1 week and 3 days later. He was told we should have complained sooner and he will talk to the guys. That is it!!! No compensation, no apologies, nothing that ensured they would look into the situation! This company is horrible. DO NOT USE THEM! USE SOMEONE ELSE!

We had to call police to make sure stuff was unloaded. They were late and took a 3 hour break. Didn't set up beds that they broke down and items where basically dumped. Also,items were left behind and broken/damaged. One of the items was given to me by my Grandmother. Had to call friends to complete move and get the help needed to complete the job. Had to freeze my account and borrow funds to get through.

We contracted All My Sons to move our grand piano from Carrollton TX to Grand Prairie TX. Prior to the move, we fully described exactly where the piano needed to be moved to (upstairs). Upon arrival, the movers said they did not have enough people to move the piano upstairs. This was on a Saturday, so they rescheduled the move to occur on Sunday. Sunday morning, we received a call from a driver who was looking for the location in Carrollton to pickup the piano. (AMS had kept the piano overnight.) We waited all day Sunday for delivery and they never called again or showed up. On Monday, we called and they did not realize the piano had not been delivered. On Tuesday, we finally get the piano delivered and it was damaged. The keys were all shifted and unplayable. The wood music stand was broken, and the finish was damaged in several places. I contacted AMS to inform them of the damage and start the insurance process. I never got a callback. When I did finally speak to someone in "customer service", they told me the damage incurred is normal for a move, and all pianos need to be tuned afterwards. We called a piano repairman who told us that real piano movers would have locked the keyboard prior to moving the piano. So moving our cherished family heirloom caused us several days of worry, frustration, and heartache. Mistakes happen, but AMS was uncooperative and unresponsive to my calls. But they have our money. Thanks for nothing All My Sons Moving.

Our 3rd-floor neighbor was moving out, and had contracted "All My Sons Moving". The truck /crew showed up at about 7:30 on Sat morning. They woke us up(and others)with the excessive noise they were making. This is a 3-level apartment building, no elevator.They were dragging their aluminum handtrucks up the stairs instead of carrying them, and letting the loaded handtrucks drop from stair-to-stair on the way down. This really beats up the handtrucks, furniture, and makes quite a loud "boom" each time it hits a stair that reverberates through the building. They were also laughing, and talking very loudly, joking around as they worked. They knocked down one of the EXIT signs in the stairwell, and just left it hanging. I worked for a moving company for two years (as a mover) in the mid-90's, and believe this is very unprofessional behavior. It would not have been tolerated at the company I worked for. After about 45 minutes of this, I went out and politely asked one of them to quiet down. He laughed at me and continued to drag the handtruck up the stairs. Another one came up making a racket , and I asked him to quiet down, again very politely. They stopped and became belligerent and confrontational. Several of them gathered around me in an obvious attempt to intimidate me. I called the number on the truck and spoke with their dispatcher, who was polite and called the work leader right away, and they began working much quieter. Several times afterward however, they started wrestling and slap-boxing each other right outside my window, it was clearly an attempt to intimidate or mock/insult me. The company had seemed responsive, but this particular crew was extremely rude, immature, and unprofessional.

DO NOT disregard this review, especially if you happen to be moving on a busy moving day like the last of the month.

Similar to the reveiw below from Jen S., All My Sons Moving and Storage randomly canceled on me the morning of my move. In the weeks proceeding my move, everyone on the phone had been friendly and accomodating. However, on the day of my move, this same company became extremely unprofessional and unethical.

To make a long story short, I had to be out of my apartment by noon on September 31, which I had made clear in scheduling All My Sons to move me, and they said they would be at my apartment to move me between 8:30 and 9 a.m. The next tenant was actually moving in at noon. Three days before my move, they emailed me, stating that I was supposed to call and confirm my appointment, which I immediately did. In fact, on Friday, August 28, at 5:36 p.m., I spoke to a very nice young lady about the details of my upcomg move for exactly 9 minutes, which I know because the call is still in my "sent calls" on my phone.

I confirmed my appointment, yet All My Sons had not shown up by 9 a.m., so I called around 9:20 to see what the holdup was. The All My Sons scheduler said they had to cancel my move because I had never confirmed it with them -- which was entirely untrue. I have a 9 minute sent call to their phone number 3 days before my move where I spoke with their confirmation agent and ironed out all the details of the move. Did I mention they took my credit card number for a $50 deposit? They were clearly lying and had overbooked or something.

When All My Sons canceled on me at 9:30 a.m. and I had to be out of my apartment by noon, I called around for a mover immediately. Clearly, it was the last day of the month, so most other moving companies were completely booked for the day, and especially the morning. (The other moving companies did, however, laugh when I told them All My Sons was a no-call/no-show on my move -- apparently their reputation proceeds them. One guy told me that All My Sons had done the exact same thing to his buddy the weekend prior, with the same "no confirmation" made-up excuse. It truly seems that they intentionally overbook on big moving days to ensure that they have constant business, rather than turning any client down in the first place. It seems like that's what happened in Jen S.'s review below also.)

Needless to say, NEVER USE ALL MY SONS. When I called this morning to make sure I would be getting my $50 deposit back, the man I spoke to actually had the audacity to say I was RUDE TO HIM on the morning of my move. Apparently, when he canceled on me 2.5 hours before my lease expired, I hung up on him. OF COURSE I DID -- I only had 2.5 hours to find a mover. I'm generally a very considerate person, so that was pretty insulting. Ugh, these guys are HORRIBLE and I cannot believe how rude he was to me -- he must do this to people all the time and be very used to it. And by the way, he hung up on ME when I stated I would be reporting their business practices to a state agency.

I contracted this company for a move I was making from Little Rock to Jacksonville. I was living in a two bedroom apartment and was told by Jason that this was no more than a three hour move. Two weeks prior to the move Jason advised that the movers would be at my house at 9:00 a.m. The day before the move, Jason called and told me that the movers would not be able to get there until sometime between 12:00 and 3:00 p.m. When the movers arrived they were already complaining that they had just completed a large move and were tired.

To make a long, frustrating story short, this move took these guys 6 1/2 hours and I was charged $714.22. I called Jason and told him how disappointed I was in this move and he offered to refund 45 minutes.

As of this writing this refund has not been credited to my card. By the way, they also ran the leg of my sofa through the wall and left a big hole in the wall. They didn't even have the courtesy to tell me about this incident at the time. DO NOT USE THIS COMPANY. THEY WILL RIP YOU OFF.

A $380 move turned into an $975 nightmare. Stay away!!!!!

On May 21st, 2009 we were moved by All My SOns Moving. What started out as a good move with wrapped furniture and careful movers all went downhill. When we felt comfortable enough with not monitoring the movers they stopped wrapping our furniture as was advertised and just started throwing furniture on dollies and dragging it out doors. After the move they charged double what we were quoted (almost four hundred dollars for large furninture only and two hours)and I inspected most of my items and wrote down damages.

I filed a claim on June 6th on a notorized form, with pictures and filled out what I expected of this company. On July 10th I once again faxed a notorized form stating I would accept 159.00 (just a pittance of the damage they caused) and have been waiting for this check ever since. Calls to their company result in lies. First one says the check was sent on the 12th of August and a call to a man named Cler who said he was the owner on Tuesday the 18th of August said he would stop payment on that check and send another out that day. We still have nothing. I would never recommend this company to anyone and have every intention of reporting them to TXDOT, State Insurance Board and Channel 8 news.

I set up an appointment for them to be here between 12 and 3 pm and they got here at 6. I had to have my stuff in storage in Indianapolis, an hour-and-a-half away by 9 pm because the gates lock for the night at the storage place. The movers then tried to extort me for a hundred dollars to keep my stuff on the truck all night. They were very rude, particularly given that they were 3-6 hours late and had put me in this predicament. This is clearly a scam they run to extort people for more money. Don't do business with these people. They also don't have their own trucks like they falsely advertise on their webpage. They rent them, not that that should make any difference as far as what the customer pays.

We were RIPPED off by All My Sons. One my first call to them, they were extremely helpful and nice and said they would arrive between noon and 3 and it would be $80/hr. They would also bring bubble wrap to wrap up my tv for safe transporting. Around 3:30pm I called to check on their status and they said they were running a little late - duh. and would arrive around 4pm. ....

At 5pm I called again to check on their status (they NEVER called me to let me know they would be hours late). They said the driver was 10 minutes away. .... I called again at 6:15pm to find out the driver had gone down the wrong street and was just sitting at a dead end looking at a map. So, I gave the driver instructions. He never showed.

1. They did not bring the bubble wrap to wrap the TV.
2. We were charged a 'traveling fee' - they were 3 1/2 - 6 HOURS LATE!

3. We called customer service and the man we talked to was extremely rude to us. They took nothing off our bill, hardly apologized for the inconvenience and were surprised we wanted to cancel a move we had scheduled for 2 weeks later.

When I called to talk to someone about it and cancel the next move we had scheduled I talked to three people and each was equally rude. *Note: the actual movers were very nice, the company was not.

I orginally called All My Sons to schedule my move for a Tuesday at 5:30pm. It was imperative that I move on Tuesday which of course is the reason why I set it up for that day. I left work early that day to make sure I arrived on time or before the movers arrived. I made it on time, however, the movers never did. At about 6pm I decided to call and explained the situation. I was immediately put on hold and after about 8 minutes I hung up. I called back, explained my situation and was put on hold again for about 6 minutes. After which a guy name Jimmy came to the phone and said he is trying to find out what was going on and would call me back in a few minutes. After about 10 minutes, I called back and Jimmy became rude with me explaining he was trying to find someone and he would call me back in 5-10 minutes.

My advice, DO NOT, I repeat, DO NOT use this moving company. They have horrible customer service and it is not worth the hassle.

Ernie, Salesman for All My Sons, came to my home and we toured as I showed him what I needed to be moved professionally. I explained, as a single mom, I have a limited budget so I just needed the furniture/heavy stuff taken and I would move the boxes, and other smaller items (lamps etc). At the end of our visit, he printed out a list of furniture etc. that he said they would take on their truck. Saturday morning, George- the team lead says there is no way all my furniture will fit on the truck. I called Ernie immediately, but his phone was answered by someone else who said Ernie was in a meeting all day. So, George said they will start packing the truck and see how much they can fit.

When they had the truck filled, I still had 3 beds, 2 chairs, and plenty of other things that needed to be moved. George had me talk with Jimmy who was yelling at me and telling me there was nothing they could do. He never offered another truck, or any other solution. Just said, "if there's no room on the truck, there's nothing I can do. You paid for 1 truck load." I said "No, I paid for you to take the furniture on the list Ernie gave me." I'm paying by the hour and spent 1/2 hour on the phone with Jimmy arguing about whether I've paid for 1 truckload or 1 truck to take all the items on the list as promised by Ernie.

I called Ernie 3 more times and spoke with Steve each time who assured me each time that Ernie would call me back within the hour. We arrive at the new house and I'm asked to pay before they offload my furniture. George estimates how long it will take them to finish and they charge me according to his "guess" and say they'll refund if the time is less.

Then there is another issue- my bed won't go up the stairs. It just won't fit into the opening. There is another way, but George puts me on the phone with Jimmy again who is yelling again that I have to sign a waiver so they can try an alternative method of getting it up the stairs. Jimmy hangs up on me. Then I receive a call from Steve, the "owner". At first he won't give me his last name. He tells me I'm ridiculous for thinking all the stuff on that list would go on 1 truck. He tells me I'm ridiculous for thinking I was paying to have my furniture moved, and that all I was paying for was for 1 truckload and whatever fit in it.

After calling me a liar, he was denying his salesperson told me they could get my furniture in 1 truck. He wasn't there, he doesn't know what Ernie said. I had a friend/ witness who heard everything. In the end, Steve's solution as to how I was to get the remaining furniture to my new house was for me to continue paying the per hour fee and have the guys go back with their truck to get the rest. I told him I would not pay a dime more to them. They had promised to move all my furniture (which was on that list) and had not fulfilled that promise. Then Ernie called me. He began asking questions and denying he had told me what was on the list was promised to be in the truck. He was talking in a parculiar manner so I asked if he was recording the conversation and he said he WAS! He had conferenced in Steve and was RECORDING the phone call. I said, well that's ok. You can all hear that you lied to me and that you deceived me.

Where to begin...this company is a COMPLETE RIP OFF. We had used them before to do a move and were only charged $85 for an hour move (which included the drive time). So we figured we would use them again when we moved less than 1 mile up the road. We called and were told it was going to be $98 for the hour and drive. The movers showed up early, had us sign the paperwork, and did a good job packing our stuff into the truck. (And that is where they get you!

They make you sign when they get there and, then AFTER you sign, they fill in all the blanks) When we arrived at our destination, I received a phone call stating that I owed $294! I was confused as to why I was being charged triple the amount previously stated. I was told the drive was $98 and the move was another $98. We had 15 minutes left on our hour but the driver had told the company we still had an hour left. All we had to move was 12 boxes (which was easily moved with a dolly), a bed, tv, and a few frames. There was NO way we needed movers for 2 hours!

I asked to speak with a manager who, instead of being courteous to the customer, started getting irate and HUNG UP the phone on me mid sentence!!

I refused to pay anything more than the amount quoted when I made the reservation. The manager (Steve), called the movers and told them to drive off the lot. Needless to say, my boyfriend threw a fit and refused to move from in front of the truck.

I tried to call him again and see why we were being charged so much, once again he got an attitude with me and hung up on me. We called our lawyer, who then called Steve. Steve rudely hung up the phone on her! The movers (who were quite nice, considering the situation), told us that Steve had called the police on us for refusing to pay. For a company who "boasts" excellent customer service, they sure proved to be the complete opposite.

When I finally got through to Steve, he started spouting off about how the tariffs and taxes and rates are constantly changing and that the longer we took to pay the MORE our bill was going to be, as if that explained why we were being RIDICULOUSLY over charged. At this point, I was beyond frustrated and called the cops to come down.

Steve never called us, instead he kept being an ass (yes, pardon the language but this was the rudest, most immature man I have ever dealt with). My boyfriend finally said he would pay the $294 so we could just get everything moved in our unit. We were then told that we owed $364 because we refused to pay and were still on the clock!! Unbelievable company!! I do NOT know how these people are still in business! We are in the process of reporting them to the better business bureau AND the licensing department. This type of behavior is UNACCEPTABLE! We will NEVER do business with these people again and tell everyone we know to avoid them as well.

In the end, we paid the total and got our things moved out of the truck. We had to call again to receive a receipt of payment after Steve yet again, HUNG up on me. I didn't yell or scream ever at this man and he felt the need to hang up and act like a child. We called corporate who didn't seem to see any problems with the situation and said there was nothing they could do since it was a family owned business. I was told to write a letter and maybe Steve would see the error of his ways....

NEVER DO BUSINESS WITH THESE PEOPLE! HOW ARE THEY STILL IN BUSINESS?!

There is a whole site devoted to complaints and issues with this company. They have been fined for unethical business practices. AVOID THEM.

All My Sons did a fantastic job with my move. I had their sales consultant come out and give me a quote and she was right on target. Sometimes over the phone, people don't give an accurate accounting of what they have to move and then get mad when the move costs more.

The guys were courteous and respectful and handled my items with care.

Would not recommend All My Sons as your moving company. I was quoted one price and charged another. Then when they finished early they refused to refund the extra time I was owed. NOT A HONEST COMPANY!!!

This like above was the worst experience I have ever had with moving period. These 2 guys that showed up were beyond lazy and rude. They came in took 1 load down to their truck came back up and said they needed to use the bathroom, then after each one used the bathroom they then requested some ice and water to fill their cups with. They proceded to take a break and drink their drinks before starting again. Keep in mind I'm paying $99.00 an hour for this service.

So right away my wife goes to another room to call their supervisor about this , and he says he'll take care of it. Then the supervisor calls the lead mover right there in front of us and talks to him. After he gets off the phone, the guy tells me I shouldnt have called in on him and I should have told him if I had a problem with the job he was doing. Then persisted to slow down even more just out of spite. From there he made smart ass comments to me the rest of the move saying I was mean and woulnt allow them to have a drink of water during a hot day of moving. I kept saying I dont care if u have a drink of water but after 1 load down to your truck you needed a break???

This attitude of his continued the entire move and was very embarrasing for me and my wife. The whole thing costed me $550.00 for 4 hours of lazy sub par work, and they scuffed up my walls in my new house moving stuff up stairs.... Word to the Wise DO NOT USE THIS COMPANY!!!!! All my sons Moving is the worst run moving company Ever !!!

I sent an email out to companies relating to a move I was making. I selected All My Sons Moving & Storage and received the worst service anyone could imagine. This was a very unprofessional service and I still have yet to receive a return call relating to the damage done to my property.

The movers from All My Sons in Denver showed up on time, and Ricky, the "lead, " reeked of marijuana. He said "Any problems, we stop the move immediately and reschedule." Well, when was the last time YOU could reschedule a move? I couldn't--I had that day to move, and that day only. So, I let them continue.

I had made it clear that my armoire, a beautiful piece of burled maple with delicate Asian legs, was very dear to me (I saved for over 6 months for it, and it's the only really nice, new, undamaged thing I owned). Ricky dropped it off of the truck, smashing the trim, ripping the legs off and scratching and gouging it. I started crying, and he had the [nerve] to complain to his boss that I was "stressing him out!" They took my armoire to be repaired by an "expert repairer." It was gone a month. It was supposed to be delivered on 6/4/09, but they never showed up.

I called the office the next morning (6/5/09) and spoke to B. Andrews, the office manager. Andrews started raising his voice to me because I was causing so much trouble over my armoire. He said, "I don't think you know who I am! I know who YOU are. I know where you live. I know that you live alone. I know you a little girl and I'm going to come and SEEEEE you. You think you a big bad [expletive]...I'll show you a bad [expletive]. I'm going to come over to your house and teach you a lesson."

I was scared to death and called the Denver police, filed a report, will be filing a restraining order against him. The officer said that they get multiple complaints every month about Vic (the owner) and his gang--that they quote one price then hold furniture hostage until you pay double or more, that they damage furniture then try to get away with not fixing it, that they threaten people.

They tried to deliver my armoire today, and all the "expert repairer" had done was screw the legs on--the gouges, scrapes, dents and trim were unrepaired. My armoire is ruined. I made them take it back and fix it again.

I'll be filing a Better Business Bureau complaint, and contacting the media (once my armoire is repaired) and probably suing them. In the meantime, I'm sleeping with my gun. Keep this company and its scumbag employees out of your house! I have an upset stomach and headaches because I'm afraid of being raped by someone from their company. I'm afraid to fall asleep at night. These guys are nuts.

Approximately two weeks before my move I contacted 'ALL MY SONS MOVING COMPANY IN CINCINNATI'and spoke to Eddie.Despite the fact that this moving company quoted me the highest rate /hr ($109.00 plus truck fee- $65) out of all the 4 companies that I called, I was impressed by the way Eddie explained everything to me. I felt that I was talking to a professional person and i got off the phone confident that I was going to utilize a credible and reputable company to move.Important to note is that I was moving within the city approximately 28 miles away from my previous address.

Well,moving date 06/01/09 arrived and I decided to call the company at 8:30 am to confirm that they were coming and to find out when and the methods of payment approved.Guess who i spoke with? EDDIE!! He confirmed that he was sending me a three- men truck, and that it would be arriving between 12-4pm. "Great" i said to myself and just continued packing and waiting. Mind you I have a 15-month old baby.

Little did I know that the worst day in my life was about to happen. Around 12:15pm, I received a call from 'ALL MY SONS' and the person on the other end informed me that they wouldn't be able to move my property that day because I had cancelled and never confirmed!!! As you can imagine I was perplexed! How could this be? I had just spoken to Eddie the same morning and he had comfirmed my move! I informed the person that there must be some kind of mistake because I was waiting on the movers. Oddly enough, he stated my last name and address and I said, "yeah that's me but I think someone made a mistake" all he could do was say, "sorry, we don't have a truck for you today. Maybe we can send you one tomorrow"Are you kidding me? Ofcourse at this time my emotions were in all directions. Needless to say, i was stressed out!!! Thank God for Uhaul (Now this is the company to go with!!--Good job Uhaul!)I called Uhaul and I was able to get a good size truck that same day and thank God I have wonderful friends who pitched in and saved the day!Total cost for the move with Uhaul- $78. Way cheaper than freaking 'ALL MY SONS MOVING COMPANY' What a joke!

Anyway, that's my experience. Please just be careful with this company. they are unprofessional, unkind and very inconsiderate to their customers.

I requested a second email of the estimate and never recieved one. Movers came with one truck that was not able to handle all furniture. I filled out a form listing 3 bedroom furniture home which is what I had. I moved some items myself. Moving employees used foul language even using the ---- word on several occassions. Movers had to make second trip (local move) and ask me if they needed too (duh). They acted upset for needing to do this.

I was then charged a fuel surcharge for excess time (over 8 hours) even though I paid time and half for this. I heard this myself from the "person" on other end of phone while he talked with the employee. They came from Richmond (70 miles). Although I was dissatisfied with service no one has called. The movers knew of my displeasure.I was asked to fill out a survey at time move had ended. Why didn't they just leave it with me to fill out and return?

I was totaly Pleased with my move with all my sons and the crew that moved me were far better then the crew I prevesly used thru crosstown that charged me twice what all my sons charged me with the same size move. I would recomand All My Sons any day!

Movers did not complete their job. I was told that they work until the job was completed. The Movers stop at 0230 hrs on 7 April 2009, stating they didn't have the tools to put my furniture back together. I've been calling all this week. I've basically been getting the round around that some one is coming back out. The moveong crew showed up two hours late. My schdule pickup was at 3 p.m. they arrive at 5 p.m. I had to go to Lowes to purchase tools for them because they didn't have any align wrench to take apart my canopy bed. The moving crewalso left my belongings on the second the floor. Thye faile to bring the items up to my apartment. The movers stop at 0230 hours. The tenants had to come outside and tell the movers to be quiet because they were making loud noise with the dolly. On the Bill of Landing. The movers put the wrong time they finish and when they started.

My 82 year old mother was quoted a price to move several pieces of furnisher from her house to mine approx. 30 miles away. The movers were at her house for 1 hour and at mine for less than 1/2 hour. She was quoted a price of 84.00 an hour plus fuel charge. She had put down a $100.00 deposit and they charged my end $418.00. Now, I know the gas prices were high a few months ago, but this was a recent move. Even if it was high at one point, I don't think gas prices were ever $20.00 a gallon. I was told that they would refund my card for the over charge within 3 days. It has been well over two weeks and no refund yet. Warning to all... Do Not Use This Company!!!! If they can screw an 82 year old woman, they will screw anyone.

I was recently involved with a move from Birmingham to Atlanta. All My Sons was the mover. DO NOT USE THEM!!! They quoted a price from $900-$1,100. Once they got to Atlanta, they almost doubled to just under $2,000. They were told not to unload the truck until they were paid in full. Interestingly, on their web site, they have this language: However, once these scam movers take possession of your household goods, they significantly increase the price and refuse to unload your possessions until you pay the higher price, usually in cash. At the very least, they were unprofessional, and at the most they scam their customers and use fraudulent means to get customers. Even the people moving told us that the do this all the time: quote a rate and then jack it up before unloading the truck. Use any mover but All My Sons.

In early February 2009 I was contacted by a sales representative of All My Sons Moving and Storage, Clayton. I discussed the details of my move with him on Feb. 2. I was given the registration number listed below, told I would have a two-man team available to move me on Sunday, Feb. 15 and was quoted a price of $98 per hour, plus a gas surcharge. I told Clayton the movers would need to move two bedrooms, two couches and a television stand to my new apartment, which is only 1/2 a mile down the street from my current location. He said this would take no more than two hours, plus one hour for travel, making the total cost $320.46. Later that afternoon my roommate also called the company and spoke to Annie, another call center representative. She was also guaranteed a Feb. 15 move date and was told that we would be contacted prior to the move to be given a time.

On Feb. 12 - three days before my scheduled move - I received a call from Bob, another representative of All My Sons. I was told that my move was confirmed for Monday, Feb. 16. I told him that was incorrect. I was then informed that All My Sons does not move on Sundays, even though I had TWICE been told that was the case. I was then quoted a price of $1,500 for five bedrooms, not accurate information. When I told Bob that this was inconvenient for me due to the fact that I must vacate my current housing situation on Feb. 15 I was told that he was sorry but there was nothing he could do except provide me with five free wardrobe boxes. I found this to me condescending and unprofessional. I do not need boxes. I do need my belongings moved, as was promised.

I have been greatly inconvenienced by this company, and I do not intend to let this go. I found that the Stratford branch of All My Sons is NOT BBB Accredited - I can see why. I am appalled that a company who prides itself on being family owned and customer centered would treat a customer this way. This is no way to run a business. I would hate for someone else to unknowingly trust [this] company with their move.

I was told that there was nothing that could be done for me. As a result, I hired another WONDERFUL moving company, out of Stamford, CT. However, the price was $250 more than I originally intended to spend.

We called 3 companies to get bids on moving a pool table from Salt Lake City to Philadelphia. All My Sons gave the mid-price bid at $1085 minus a $25 coupon. When the movers showed up to pick up the pool table they wanted $264 extra as fuel surcharge (in December when gas had dropped to $1.44 gal), putting the new price at $200 OVER the bid by the highest original bidder. We told them we were canceling the move, even though their movers were there ready to load the truck.

After much complaining about the manager won't like this, we aren't even going to make a commission on this move we agreed to pay 1/2 of the fuel charge. We were told the delivery would take 2-3 weeks. The pool table finally arrived today, 8 weeks later. During calls weeks ago, we were told the table had already been picked up from their warehouse and was in route. In fact, we learned it wasn't actually picked up til February 6th. Beware of this company, as pleasant as their sales people may be on the phone, it's a shyster bait and switch company.

I am Petty Officer from Naval Weapons Station, Yorktown. I had a bad moving experience on December 5, 2008. I moved from Newport News Virginia to Yorktown Virginia. Distance-8 miles. I spent all my adult life moving, but I couldnt believe some thing this uncomplicated and simple became a dreadful 8 hour for me, my 8 month pregnant wife and the three men and a truck.

After I got my original minimum 4 hour quote ($119.00 x 4) from the company and learned the things I need to do to save me some time and money. I packed and marked EVERYTHING in the house, thinking all the movers have to do was just load the truck and unload. I WAS WRONG. Since I am in the military, they assumed the military moves me so; I shouldnt worry about the cost. I told them I am paying out of pocket for this move and begged them to keep that in mind. They simply didnt care. They werent happy to see everything ready to go. They didnt even bring the three big wardrobe boxes I was promised when I scheduled the move. They seemed more indifferent and took their time cautiously? loading the truck.

I work in the logistics department in the U.S Navy and I have high regards for personnel safety. They were carrying one box at a time regardless of weight or size. It was sad and comical to see how they moved. They have decided to spend at least 8 hours no matter what. The greed was evident in the way they took turns to take multiple breaks. At one point the driver reprimanded one of the rookie mover to slow down. By the time they were have way done unloading at the new location they refused to unload until I signed the credit card slip. I gave my credit card and paid $959.00. The fuel surcharge for the 8 mile distance was over $100.00. They broke the single and only big item in my house the leather sectional was put under a pile of other items. When I asked the driver he said this is how they do it.

I don't want others to go through this. The company needs to be accountable for their action or inaction.

I was moving from one apartment to another so based on the commercials of my local tv stations regarding All My Sons Movers I contacted them regarding my move. I then went to the website where there were numerous favorable responses for All My Sons Movers. Moving day came and went it was a hard process because of all the boxes I was even asked for a tip which I gave.

In the days following of unpacking I realized some of my items were missing some were broken and some boxes were just not there. I had some items in my car that I was moving myself and and I kept getting asked questions such as are you going to keep this? Or comments such as Oh this is nice The worst part was when I relized my closet had been gone through and a box where I kept my dececesed mom's jewelrey hidden had been rifled through. They clearly just stole from me.

I am astounded that two people could do something like this. I made sure I had plenty of Gatorade for them to drink, snacks etc. and then tipped them for their efforts and got treated like this.

On 6/22 All My Sons moved me out of my apartment.First, All My Sons quoted different rates. Upon moving me out of my apartment Damon quoted $109 per hour for 3 men when the moving men arrived they charged me $129 per hour for 3 men, then Damon quoted 10% for fuel, they also charged me $150 for 3 craters (did I really need three craters?) and they charged me 12% for fuel instead of the 10% and I had to fight them for 2 weeks to get reimbursed $199 back.

Then in good faith I allowed them to move me in my townhome (what a big mistake). I spoke to Tabbath on 8/13 explaining to her what happen last time with the miscommunication with the rates, she quoted only $109 per hour for 3 men. When they arrived once again the rate jumped to $119 per hour for 3 men, but only this time they charged me for a minimum of 4 hours although it took them only 2 hours instead of 4,Tabbath left out that part (LOL). I had to ask the moving men to put the parts back on the dresseres and beds (I thought that came with the job).

Then this is the big one, they brought in a cheap and I mean cheap version of my living room furniture and kept asking me, are you sure this is not yours? I know my furniture (which I paid $2000 alone for just the sofa and love seat). Putting the icing on the cake All My Sons toke $800 off of my credit card before I received my living room furniture.

I called the office and once again spoke with the manager he stated we charged you $800 because we gave you service. I told him what services when my living room furniture over $4000 in value has not been returned and I feel that the services were not rendered. I noticed on the All My Sons internet site all of the other complaints in regards to the same matter (rates and missing furniture) if I had saw this before I saw them in the phonebook I would had never took chances with All My Sons.

Three months prior to my move from Denton, TX to Katy, TX I called All sons moving co to get a quote on what it would cost to move.Three days later some one contacted me and said it wa too early for a quote to call back closer to the moving date and someone would be happy to come give us a quote then. So I waited and i wanted to use this company because of the website, We treat you like family. So closer to our moving date I called for someone to come out to give us a quote the guy told me that he did not qoute for Denton area so he would have someone call me that did. A week and a 1/2 went by and nobody called.

I was getting nervous because moving time was soon. So I called and told the guy that I was waiting for someone to call me back regarding an in house quote and needed it fast. He told me that I did not call his company that i must have been mistaking. I told him no, I called this company and no one has called me back. He argued with me, which I should have gotten the hint right there NOT to use this company but he kept telling me not to worry because All Sons treats you like family and we will take care of you.

By the end of the conversation he quoted my a moving price of 1400.00. I accepted. A little much but I figured it was because of gas prices being so high. So, moving day is here, I had all the boxed packed and in the garage. Furniture was in the front room by the door, beds taken apart. They had to do nothing. I have moved 6 times in the last 5 years and it takes my husband and I 2 hours, if that, to unload the biggest truck you can rent from Yellow Truck (Budget)it took 3 guys, 2 big, 1 little, 3 1/2 hours, you gotta be kidding me. I have never seen this in my life. We should have moved ourselves. We have used a moving company before out of Tulsa, OK and they were AWESOME!!

These guys from all sons show up 1/2 hour late, I invite them in show them what needed to be moved. One of the guys said in a very mean tone You have to put your dog outside or I'm not moving anything! I thought excuse me, you come into my home and tell me to put my dog out side, whom which had on a leash and I was holding him, ouside into the 100 degree weather. I a very shy person and never speak upi for myself so I put the dog outside. They moved so slow, 2 of the guys sat in the truck most of the time and ate McDonalds. Eating breakfast on MY TIME!! They had a 5 hour drive ahead of them, they couldnt have eaten then? Then the mean guy comes into my clean kitchen, goes to the sink and pours water over this head, it goes all over my counter tops and floor. I have nothing to wipe it up with of course.

So finally when they are all packed up they go to start the truck and it didnt start. I was kind enough to try and give them a jump did not work so they called into the office and was sending someone for help. One of the guys said to me, they stopped your time. I took off for Katy and wondered what he meant by that. The office did not mention anything about being timed????

I get to Katy and told my husband all of the above so he was upset with them, not to mention now they are 2 hours late for delivery. They did not call to let us know what was going on. So I called, got transferred a few times and then they told me they would be there soon.

When they finally got here they slowly started to unpack the truck and the mean driver told me once again, rudely, to put my dog outside and stay and stand in the garage so I could tell them where to unload the stuff an what room to put it in. After they were done, they told me the cost was 2,250. I almost had a heart attack. 900.00 more than the quoted price, not to mention the truck broke down and they ran 2 hours late. To make a long story short my husband was on the phone with managment and they settled for 1700.00 which was still a total rip off. So lesson well learned. Never use All Sons moving!!!!

We moved into a brand new home. The movers had total disregard for our home. There were huge marks in the walls going up the stairs. The doorway wood was scuffed and damaged.

On August 6, 2008, two men, Lamont and Danile arrived at my apartmet at approximately 9:00am to move my one bedroom furnishings and boxes to a nearby storage unit. The entire time Lamont and Danile worked at an extremly leisurely pace, lingering around the truck and doing nothing at times. I carried as many items as I could to the truck just to speed things up. When I asked Lamont what time he thought they would be through, he shouted at me in an angry manner we're doing the best we can. At that point I felt uneasy with Lamont's aggresive behavior. I communicated as much as I could with Danile not wanting to anger or upset Lamont again.

Once we arrived at the storage shed Lamont stated that it would take two hours to un-load the truck for a total of five hours moving time. I felt I was being taken advantae of, but I was advised in advance that I would have to pay once we arrived at the storag eunit so I had no choice. The storage shed is located in an inside climate controlled unit. It required Lamont and Daniel to walk a short distance to my unit. After they loaded my sofa and love seat in the unit, I had to advise them to move them again and stack the sofa and love seat on their ends so there would be enough room for the rest of my things (had they not, there would not have been enough room for the rest of my belongings).

At one point, Lamont overloaded the cart and one of my end tables fell off. It did little damage to the table and I'am not concerend about the damage. However, Lamont responded by continuing on his way while Danile picked up the table. When time was reaching the five hour limit (2:00pm) Lamont kept repeating We're on our time now we have to move faster and he began working in a much faster pace. I said to Lamont I knew you could move faster. At that point while Lamont and Danille were walking around the corner I CLEARLY heard Lamont yell [expletives] and he continued to yell and use profanity while walking to the door.

At that point, I became fearful. When they came back Danile moved the last few boxes in the unit and Lamont gave me paper work to sign including an evaluation. Fearful of what Lamont would do had I trufully filled out the evaluation, I wrote that I would contact the office with my comments. I phoned the West Sacramento office the next day and complained to Penny in the office. Penny said she would pass my complaint on to the supervisor, Anthony. I have yet to hear back from Anthony or anyone.

Being over charged by at least $100.00. The move shoud not have taken more than 3.5 - 4 hours maximum. However, the worst consequence was being exposed to this kind of abusive and threatning behavior from a hostile employee of a service agency that I hired.

This was the worst experience I have ever had. They quoted me 6 hours and then charged me 9 (8 hours at 119.00 and one hour of over time at 175.00 an hour), they quoted me free wrapping of my furniture then charged me for it, they have a satisfaction guarantee but are not living up to it, they broke hundreds of dollars of my irreplaceable items, and the crew was about as slow as they could get. The office manager wont return my calls and I had to file a complaint with the BBB (they have 34 complaints in the last 36 months on the BBB web site).

When I called for the moving quote they said it would take about 6 hours to move our 4 bedroom house. They quoted me 119.00 an hour. We moved almost everything we had to the garage and had it stacked so all they had to do was roll it up the ramp into the truck to save some time. They took over 4 hours to load it and my family was out there helping to load the truck for them. They could not read a map so they had to follow me to the new house where they took another 4 hours to unload it. They dropped most of my stuff into he garage not the house because they could not figure out how to get the furniture through the doors. They made me sign the paper work and pay before they even unloaded the truck and made it very clear that they would not unload the truck until I paid them.

As I am unpacking I am finding that they broke most of me holiday decorations, antique china, furniture and my washing machine. Through all of this I called into the office to complain about how long they were taking and the office manager, Jeff, yelled at me and called me a liar about how poorly they were doing. When they were unloading the truck I tried calling several more times and he was refusing to take my calls and never called me back. I have now had to file a complaint with the BBB. On the BBB site they have had 34 complaints in the last 36 months, that adds up to almost 1 a month for three years, and that is just the Salt Lake office. To top it all off I had to rent a truck and go back for all the stuff they did not get that day and 2 of us had to take a day off work to do it. Dont trust them to do the job right.

I lost about $800.00 in broken items that I have to replace and several hundred more that cant be replaced, $400.00 in extra charges to them, $500.00 in lost wages and $300.00 to rent a truck to do the rest of the job that they did not complete.

We are moving to a different state and I was all ready there not able to come back for the move. My wife contacted All My Sons Moving Farmers Branch, TX 75234 about moving our furniture and belongings from our home we are selling to a storage unit while we are waiting for our new home to be ready. My wife had all the items boxed and ready to load. There was not any boxing to be done, simply to load the truck and unload it at the storage unit.

The representative she first spoke to gave her a rate of $153.00 per hour and said it would take two to three hours for the move, eight hours latter and a price of $1719.00 they were complete. The movers even stayed on the clock while eating lunch.

I call the office to complain about the amount of time it took and the price charged. The person I spoke with said she signed a contract and that was that. He was not willing to negotiate the price and was very rude laughing at me even insulting me using and using foul language. I told him the amount of time that was told to my wife to complete the move. He said it was never discussed he then said there is nothing else to discuss and hung up on me.

I know my wife asked about rates and estimated time to complete the job. She was led to believe the price would be under $500.There is no way it could have taken that amount of time to move the items as it did. Even if there was more involved then first estimated. She should have been made aware of the length of time they expected to perform the job before it was started, which she wasnt.

We were moved by all my sons movers our stuff did not come on the day as promised which was no big deal for us, but when it did finally come they sent our stuff with one driver and his fiance she was all of 90 pounds and we had a household full of stuff. they actually paid my 15 yr old daughter to help move stuff

not only that thee were 6 items missing that would have to follow, we have many damaged pieces of furniutre including a custom made wall unit that is going to cost 3000.00 to fix they are denying all damages I even sent a letter to the owner with the list of damages and missing items. he told us they are horrible and we would not get paid they will deny all.

well I stopped payment on my check now I recieve threatening phone calls and they are not willing to discuss the issue. I gave both deliveries a 100.00 tip to the drivers since I know the damage wasnt thier fault they were actually feeling bad for us. you should see all of the damages I have also missing boxes. broken items. they are the worst the are harrassing us instead of working with us to resolve this I want to pay them minus an acceptable arrangement of my damages, they just yell scream and threaten. their own workers are afraid of them since now the drivers are lying for them.

I cannot afford to fix my stuff at this time, I have to hire an attorney to fight them, they are calling us at all hours threatening us. it is unprofessional and crazy all they have to do is come up with a resonable amount we need to pay and I will pay them. instead they are lying and harrassing us.

All My Sons Moving & Storage verbally agreed to deliver my property within a week of pickup, but when I didn't get my delivery in that time period, I called. I was told that I signed a contract saying they had between 5 and 45 days to deliver my property. When I looked at the contract I saw this in tiny letters which I hadn't read. My furniture was delivered 47 days after pickup in the worst conditions imaginable. Boxes were wet, and the contents were damp and moldy.

The worst thing was that the new flat screen TV (still in the Best Buy box) was missing. When I called the company I was told they would look for it. It is now 18 days later and no one has called me! Also, the weights and pendulum are missing from my Grandfather Clock. What I want is for no one else to use this mover!

URGENT - A moving company All My Sons is stealing my daughter's belongings as I am writing to you. The driver asked for $1100 for the complete delivery in Clinton from a storage unit which. There was to be a second load. I asked them to get the second load, let my daughter (her belongings) inspect for breakage, and I would pay them by phone (Visa)- no problem. There was no contract or estimate given.

The police will do nothing to stop this truck marked All My Sons - they are committing a crime and nothing is being done. This is not a civil matter as the police are trying to pawn it off - it is a crime being committed. My daughter has 3 children to take care of and everything she owns is being stolen.

I was planning a short move from Orlando to Mims. I called three moving companies. All my sons sent out a representative that gave a great sales pitch and a competitive bid. He said they would send 4 experienced movers, take two days for the move, be extremely careful, and in case of minor scratches had an experienced person that they used to do repairs. They impressed me with their honesty when they said that minor issues happen with any move and that is why they had this experienced person that would come to the house and make any minor repairs. We have some valuable antiques so I asked about insurance and they said they were fully covered as required by the state. I asked if I needed additional insurance and they said I could contact my homeowners insurance company and see if they would cover the move. They also said they would send information on a company that offered additional insurance. They also said that the movers would be extremely careful.

After a week or so went by I called them to ask about the info on the additional insurance as my Homeowners policy would not cover damage from a move. They again said they would send it.

I never received the information and here came move day.

The movers showed up on time with two trucks as promised. They gave me some papers to initial and asked who did the packing. I told them that I had a professional packer come in and wrap, then box everything in the house. They complimented us on how professionally it was done.

Day one was interesting. I was standing on the front lawn and asked if my formal dining room table should be sitting uncovered on the wet grass. It was laying on its side. The supervisor said sorry, that mover is new and does not know what he is doing yet. He wrapped it and got it off the grass. Second concern was when I walked in the house and saw the same mover rolling boxes down the stairs. Rolling meant that he put the boxes down at the top of the stairs and pushed. They rolled to the bottom. I spoke to the sup again. He stopped it and apologised.

A different mover picked up a shovel and when moving it to the truck hit it against a wooden end table. Dinged the wood. Supervisor again and he said they would report the damage and have it repaired. At this point I was getting pretty concerned but what can you do. We were closing on the house the next day.

Everything else semed OK on day one and the trucks took off.

It got interesting the next day when they came to deliver. Again they were on time. I asked them to be careful as the floors in most of the house were wood. Stuff started coming off the truck and my wife an I stayed pretty busy telling them where to put things.

The first problem was when they got to the formal dining room table. Seems the experienced movers had stacked a lot of heavy boxes on top of the table. It collapsed in the middle. HMMM Great firewood now. An antique cabinet came in with the fromt glass smashed out. Something fell on it. Our antique, never used washing machine was dented even thought it was double wrapped in bubble wrap. A collecters scrabble board was dented and scratched while double boxed and wrapped in bubble wrap. And then they dropped the piano while moving it and left a 10-inch scratch in the wood floors.

By now my wife was in tears.

To top it off the experienced driver decided to drive off the side of my driveway and then back on instead of backing down the middle. He cracked four 10 foot panels in the driveway. Lot's of other little things but I called in the damage as it was discovered and they assured me that they would take care of it. I had to leave before the end of the move to pay the cleaning service at the home we moved out of and walk the house. When I came back the movers were gone.

I started looking around and noticed that a five gallon jar of change that was 2/3 full was not in the house. I called again, got someone at the office, and they called back later to say that it was on the truck and they would have it returned. They also said they would mail out claim forms for us to fill out.

Two day later I called again. While they promised to return the jar of change I instead asked if I could come get it. I drove 50 miles to the office and picked it up. Surprise, it was now half full. Ownres comment Ah come on now, no one would take money.

Came home, filed a police report, and started filling out the forms. Also took pictures just in case. I sent in the claim forms and waited a week. I also waited for a call from the owner as he was going to send out the guy who did repairs and also pick up furniture pads and boxes they had let us use. Think he ever showed up::))? No call. I called again and they said they sent the forms to their office in Texas. They gave me a number to call. I called them, no forms from the local company. Called again two weeks later, still no forms.

We made the mistake of using All My Sons Moving and Storage when a simple internet search would have convinced us otherwise. While the company did defraud us and commit, in our opinion, several blatant criminal acts, the real story is that they have been doing this to thousands of people across the nation from depots in fifteen States.

We moved from Bluffton SC to Simpsonville SC. They packed us. When it came time to pack the grandfather clock it was a good thing we were present because they had NO idea how to take care of it even though we were assured by Randy they knew what they were doing. They packed us and loaded the truck except for our bed and were to come back the next day to load this bed. They arrived late stating they had to load our furniture onto another truck because they need the truck for a larger load. After loading the bed onto the truck they said they would meet us in Simpsonville. They never showed until almost 7PM! saying there was a problem with the roof of the truck and it had to be repaired before they could go on the highway. They were finished unloading our things at midnight!

We pointed our scratches and GOUGES on some of the pieces of furniture. The next day in the daylight the damage to many pieces of furniture was terrible, even the grandfather clock. We also contacted the about a missing, valuable 36x32 origonial watercolor painting. They found it on another truck! They promised to mail the painting asap. One week later no painting and after several phone calls the painting was finaly delivered DAMAGED. It was only wrapped in paper with 2 smaller cardboard pieces, thrown in front of the painting and not attached so there was little or no protection. Outside was labeled fragile glass. It should have been labeled broken glass because it was shatted, the matting was chipped and scratched and the frame bent!

All our dressers, dining table. sofa table, desk and grandfather clock have deep scoring on them. Again after repeated calls and them stating claim forms were sent...1 month later no forms. They apparently have no intensions of letting us file damage forms.

Hired them to move my goods from Lakewood, WA to Grandview WA. First off drivers arrived and had no idea where the destination was. I had to give them step by step hand written instructions. Second, they did not bring their gas card, I had to pay for their gas on my credit card. They damaged a table top and new washing machine through their inept packing and moving. For example, they put file cabinets on top of my wooden dining table, with no protective covers.

The washing machine was bashed and the front panel broken. It cost me $264 to have my new washer repaired. I sent repair receipts and pictures of the damage to the company in question. After five weeks with no communication from the company, I telephoned to ask about the progress. I was told that an employee had left, and they had decided to not process any claims, until clients called back. They offered to pay only half my repair bill for my washer.

The manager, Laurie, complained to me that she was doing the job of two employees. When I asked to talk with the owner, I was told that they did not give out the number for Mr. Kermit Escribano. Furthermore, he is at the office less than half the week.

My husband and I engaged All My Sons Moving and Storage of Savage, MD on March 31st 2004. We were provided a lump-sum price of $1300 for the move. We were moving from a tiny 900-square foot Cape Cod home, and packed all boxes and clearly labeled them so that the movers could deposit them into the corresponding rooms upon our arrival at the new home. Many of the rooms in our home were completely emptied and most boxes were staged in our living room, which has immediate access to our front door. Most heavy furniture was moved from upstairs by my husband and me so that the move could go quickly.

When the movers arrived, they presented me with several documents to sign, many with fine print, including a Bill of Lading and Freight Bill #28893, showing instead an hourly rate of $114.00 per hour and then an overtime rate of $171.00. When I questioned the foreman in charge about the overtime rate, he repeatedly assured me that the move would go quickly and if $1300 was quoted to us (All My Sons Moving never quoted us an hourly rate and certainly never mentioned the overtime rate in the three phone conversations I had with them), then that's what we'll pay. He commented several times how well prepared we were for the move. We were very confident that the move would go quickly, since our neighbor recently moved into a large 3000 square foot home next door and the move took less than four hours. They clearly had more boxes than we. Furthermore, we had no choice but to use All My Sons Moving & Storage, since we had no time left to research alternative moving companies and we needed to vacate our house by early evening so that we could clean it for new occupants moving in the next day.

They also insisted that we sign paperwork stating that if we took All My Sons Moving and Storage to court and lost our case, that we would be responsible for paying their court costs. They also left behind a paper on litigation in general - great way to start off on what would become a really bad foot.

There were three movers (including the foreman) assigned to our move. The two others were young boys who readily admitted to me personally that they did not like their job (both boys seemed to be related to the foreman and clearly were inexperienced). I found them frequently sitting down, taking breaks and I felt they were moving very, very slowly when they were working. One of the boys was so obese, he became frequently short of breath. My husband and I began to assist the movers, hoping to pick up the pace, but the foreman confronted me and asked us to stop, stating that there were legal implications if we got hurt, etc. We helplessly watched the movers continue to sit down, take breaks and have casual conversation while the clock was ticking. When I again began to pick up boxes to bring them outside, the foreman asked me to stop, saying that I was making him feel like they weren't doing their job.

I then made a deal with the foreman, saying that there was a handsome tip in it for them if they moved us by 4 PM. The foreman said he would tell the other movers. Ironically, the pace of the move slowed down even further at that point.

When we finally arrived at our new home, the two younger movers stopped working altogether. Instead, they began to play darts in our garage. When I complained again to the foreman, he asked them to help, but they simply unloaded boxes from the moving truck into our garage at that point. This meant that several well-marked boxes, meant to be delivered elsewhere in the house, simply got dumped in the garage area. (It took us weeks to sort through it all since there were also several other boxes deposited into the wrong rooms in the house.)

It was 9:30 PM when all the boxes were completely unloaded off the moving truck. At 9:00 PM, with about a dozen boxes and our sofa left on the truck, the foreman said he needed my credit card to process the moving charges and then got on the phone with his office dispatcher. When he told me the total charges would come to $2019.32, I was livid! When I asked the foreman about the $1300 quote and his reassurances, he denied any such guarantee and instead blamed the office staff for not being forthcoming with me when I first negotiated the move. The foreman told me, this happens all the time and feigned sympathy for me. Of course, if I did not agree to pay them, All My Sons Moving still had several boxes and our sofa on the truck and could simply drive off without unloading them. I felt completely backed into a corner and had no choice at that point they had us over a barrel and I felt we were given the old bait and switch and I told them so.

When the foreman was preparing to leave our home, he had the nerve to ask us about the tip I mentioned to him I was completely dumfounded at that point. I told him that I could not believe he had the nerve to ask for a tip when we had a deal for them to get us moved by 4 PM. I did not pay them the tip and they drove off very angry at us, shouting expletives back at my husband and me as they tore out of our driveway.

They next day I attempted to stop the payment through my bank but was unsuccessful.

Subsequent to the move, I contacted All My Sons Moving & Storage on April 2nd to provide an account of our experience to a Regla Carrington, office manager at their Savage, MD headquarters. She was extremely unapologetic and only offered to reimburse us $419.32 for our inconvenience for the misplaced boxes in the garage area, but not before signing a letter stating that I made the settlement in good faith and without duress; that the acceptance of the settlement is an acknowledgement of my complete satisfaction and that by signing the letter, I will consider any matters or issues relative to the transaction to be totally adjusted and to my complete satisfaction.

I have made several subsequent attempts to follow up with All My Sons Moving & Storage, since I do not feel the $419.32 is nearly enough restitution, and that I felt uncomfortable signing a letter that I did not agree with but they refuse to do anything more for us.

I contacted All My sons moving and storage. I told them I wanted to move my furniture and place it into thier facility. I was quoted a fee. After I recieved my first bill I saw that I was being charge double. I called the company to state I never agreed to this amount and would like for someone else to come get my furniture and move it for me. I was then advised that there was a fee of $381 to move my furniture regardless of who does the work. I went to the facility to comlpain of this charge. I stated that, on the original contract there is no quote of a move out fee or any addtion fees to move out. The original contract was for a move in only. I was told if I wanted the furniture I had to pay.

I contacted florida department of agriculture and consumer affrairs. They contacted the company and stated there WAS a move out contract. When I was able to get a copy, I saw the ORIGINAL contract had been fraudulently ALTERED. I NEVER SIGNED A MOVE OUT CONTRACT! There is NO original move out contract!

I wanted to tell you of an experience I had last Thursday, May 24, 2000, when I hired a company by the name of All My Sons to move me from my town home to a single family home in Manassas, Virginia. They showed a Virginia number in the yellow pages, 703-352-9700, and sent movers from their Maryland location. After researching this, I learned that they do not have a Virginia office and that the number listed is forwarded to their Maryland location.

Firstly, I hired them after finding their full-page ad in the yellow pages rather attractive. Especially, the words indicating that they are supposedly the official movers of the NFL. The understanding was that their $109 fee per hour would start when they picked up my first box or item. I even followed up with them the same day by phone to verify that there were no other charges that I would incur.

At 1:15 p.m., three (3) men, Fred, Will and Brian, arrived at my home and after introducing themselves by first name, Brian and Will asked to use my restroom. Brian went upstairs and Will went downstairs. While this was going on, Fred had me in my kitchen, which is on the main level, signing off on there work order that they arrived at 1:15 p.m. and agreeing to there one (1) hour trip charge that I was never told about in the first place.

I was over a barrel at that point and agreed to it. NOT only had I already incurred a $109 charge for nothing, it was now 1:30 p.m. and that's when they went to work. Again, I have incurred another $27.25 (1/4 of an hour) while waiting for them to take there restroom breaks as well as wait for Fred to radio his dispatcher of his arrival time.

It was then that I realized my crystal ring/jewelry holder was left upstairs, which is where I left off in my packing before the movers arrived. Now remember, they haven't been in my house but 15 minutes and my Diamond Ring priced at $3,225 is gone. As well as a triple rope 14 KT solid gold bracelet, priced at approximately $500.

I approached the three (3) men who denied any involvement. I knew that was not true since it was there 15 minutes ago. This tormented me all day until I contacted the Prince William County Police whom after doing an investigation of the men, informed me that they ALL have extensive CRIMINAL RECORDS to the point that some are on PAROLE to this day. The Officer told me that with their criminal history, I have every reason to feel certain that this is why my jewelry disappeared.

She was unable to do a full search and suggested that there is many cavities a person can conceal a ring.