Adept Moving & Storage

I moved all over the county with Adept. Not once, 3 times before. Tony and Mike are as good as it gets. My moves are usually painless, quick, and priced right. My husband and I just moved within downtown and we couldn't be happier with how smoothly it all went. We had them pack our stuff too.

I read some of these reviews posted before, that I think are bogus, if you ask me. I could not be farther from the truth. Company has a great owner, maintains A or B+ rating for last 15 years, a member of BBB. These are just dirty attempts to smear their reputation. For my big move, they spread the job out over two days. Packing was on Monday, moving on Tuesday. These guys were professional, friendly and fast. They started on time and worked tirelessly until the job was done. Took small break, I don't get charged for that.

The estimate was right on target, they packed it like it was their mom's stuff, and they pulled everything off as expected and on time. Hopefully, we won't be moving again anytime soon but, if we do, we wouldn't hire anyone else. Go with adept moving. You won't regret folks, trust me.

I needed to move by November 1st and I was "lucky" to see Adept Movers on the net and decided to give them a call. Anthony was great, he provided all the info I needed for a successful relocation (including the suggestion to move during the week vs. weekend to miss the "end-of-the-month rush! ) Well, on Thursday my three new "Best Friends" showed up (on time! ) Alex, Karim and Vasyl -- What A Team! They were great, up and down the stairs carrying all my stuff and working like crazy! They were professional and a pleasure to work with. If necessary, I would totally use Adept moving again, but only if I can work Alex, Karim and Vasyl!

What an awesome experience I had. I felt like I must share it with you all. Really! I couldn't have been happier with these guys.

I had to insist that the price of movers was going to be totally worth it for all involved and it was!

They moved us from Westlake to Playa Vista. It was a full big truck of our priceless artifacts, not-so-heirloom goodwill mirrors, Faberge eggs, star wars plastic junk and wicked-heavy books. Seriously though, they did a fantastic job with some massive furniture pieces that were covered in case of scratches. And they arrived unscathed, perfect.

Did I mention this was the middle of a freak heat wave in August? There was some storage, too. Inside was like 100 degrees.

Our men showed up ready to move. And move they did, all day long. They did not take unwarranted lengthy breaks we only took a sandwich break and it really made me happy that they ate with us.

From the start to finish, we were happy we had chosen them because the guys were so nice.

Once the guys came, they were quick and careful. I didn't have to say or do anything once I showed them what didn't need to be moved. Unloading was easy, too, as they would ask us where things went (unless it was labeled) and not just put stuff where it was convenient. They also took care when moving a giant bookcase that I had assembled up in my apartment.

Lastly, they are very reasonably priced and, considering how awesome they are, I'd say good luck doing better.

I would recommend them in a heartbeat.

Called later to schedule and it was very easy. They send email confirmation and additional information, and also responded to my emails within same day.

The three guys that did my move were great. They took good care of my stuff, did not make a mess, and were real friendly.

I did have a lot of stuff, a full 2 bedroom house and a some boxes with kitchen stuff, the move was easy. However, there was a piano. That is why they needed 3 men , to have security and they do have to be extra careful. They boxed all my stuff, all they had to do was load everything onto the truck, it took them about 3 hrs., very efficient. I was impressed. We were moving from West LA to Simi Valley (about an hour drive with some traffic). They got there around 1hr, they didn't drive slow or anything like that. Unloading was the same, careful but efficient.

My only complaint is that they had a 4hr minimum (for Simi Valley), however, they did give me 3.5 minimum instead. They charged me for one roll of shrink tape and some boxes. They must wrap the dressers, wood furniture, so it came out to an additional $45 on top of the overall time, all in all came out to ~$560. they do take credit cards, but I paid half and half to save.

I'm very satisfied, nothing broke or anything, it was fast, and no headaches for me. I do recommend ADEPT to my friends and family

My experience with Adept Moving is a disgusting nightmare! The person I contact, his name was Anthony. He promised me that he'd send the best people. I moved on 7/23 weekend from Calabasas to Playa Del Rey. 3 movers moved a 3-bed room house, plus there was no traffic on road, they used 13 hours! They also scratched my hardwood floor. After the move, we found they ruined our bookshelves with the tape and 2 boards on our TV stand are missing. I called Anthony, his attitude completely changed from before the move.

By the way, for this horrible service, I paid twelve hundred dollars.

I'm an attorney and I am quite picky about who I hire and what I expect of them. Moving can be a horrific experience, as you all may know. I'd like to complement the Adept Moving company for the hard work they've done for me. This was one of the best moving jobs, totally hassle free. Our move was on 4/02/11 (Sat - end of month, the busiest time of all). With Val as the job foreman.

Our family wanted to be amongst those to offer praise and thanks to this team. The 3 guys arrived on time and did a grandeur job. They were truthful, upfront with their rates, kept the furniture free of damages or scratches. They were able to move all the heavy pieces of furniture that simply overwhelmed us. Your service made our move go very smooth. I have referred other customers to try your company and I am sure anyone would use you again and again. Many thanks! Really outstanding and super professional.Your movers were excellent. Great service!

I am glad I hired this mover. I highly recommended it for all! I'm still busy unpacking boxes and cleaning, I had to move to a 4 bedroom house last weekend. I couldn't let another day go by without saying thank you Adept and simply tell all how happy I was about my experience and with your excellent moving crew.

They exceeded all my expectations, easing the nervous tension of a very stressful day for all of us. It would be an understatement to say how grateful I am for their organizational skills and professional positive approach. Not one thing got broken. Keep up the good work. You'll be getting a call from us the next time we have to move. Thanks again to all of you guys. Your professionalism was greatly appreciated. I will highly recommend Adept Moving to anyone I know who might need your services. One more satisfied customer.

I wanted to compliment, not complain, about this moving company. Anthony, the manager was courteous and assured me my move would go smoothly. He is professional and understanding. He sent three men to move my one bedroom, and they were efficient and easy going and were efficient with the time. They were flexible with me on the minimum hours since there were just a few large pieces to move. The customer service was excellent and I feel that they did an excellent job. They wrapped and handled my stuff as if it were their own. I would highly recommend them, and their price is competitive and well worth the peace of mind.

I called a day or two before the weekend (Saturday) when we needed to move. The original company we were going to go with forgot to mention weekends were time and 1/2 per hour. Big thing to leave out. Anthony sent good guys, arrived when he said they would and gave us a fair rate. I would recommend them.

This guy is not only rude but he also claims his job gives the best price and how there are no hidden fees. But when you break down the cost with him to make sure the price is not going to get hiked up to something different after the move is done, he says "I don't have time for you. Stop wasting my time." I am just glad that I didn't move forward with using this company. Something tells me that their workers would be shady and you would feel for you safety. I am writing this in hopes that all employees are looked into dealing with being legal and the company actions are legal. Thank you.

I called Adept Moving couple of weeks ago to help me move my furniture. From the very beginning, wow these guys presented themselves, to the very end, how they approached the job and tasks, and managed the crew, really impressed me.

I've been passing out your name and number to all my friends and relatives. 2 weeks ago I was walking my dog and parked in front of a house was Adepts truck. Nice white color, beaming clean, and crew workers that looked energized and anxious to get the job done. So I hired them. I think some of the negative reviews here are not deserving. That is one great company. I will use them again and again. One happy customer.

Thank you again.

The movers, Omar and Zeke, were great. They were polite and seemed willing to help as much as possible. They worked really efficiently. I recommend them!

After having what I perceived at the time as a negative experience, I contacted Anthony and he told me that Adept Moving has grown their business by referrals and he assured me that my total satisfaction was their goal. I was a little sceptacle because I really was upset. I thought that I was charged a bit too much because the truck was smaller than I expected. He offered me a small refund and a heartfelt apology and that went a long way. I know someone else who recently used them (upon my referral) and actually had a wonderful experience so, should I move again (Gosh I hope not, at least not for a while, it's exhausting!!!) I will definitely consider these guys.

As I said in my initial complaint, and I quote, "The movers were courteous, professional, took their time and were very polite. They did a phenomenal job and all of our belongings were intact." Anthony was always polite as well. I think that we all have expectations and when they are not met to a tee, we complain. I feel bad that I filed this complaint and I hope that people will seriously consider all the positive responses these guys have received and choose them for their moving needs.

The crew stood around for the first 30 minutes. Their ads, phone calls and paperwork say 'no deposit' but the moment the Black client shows up, a request is made for a $900 cash deposit.

Next, it took 3 men an hour to load a queen size bed and stand there, hold it while another made an effort to tie it down.

They did not bring enough equipment and had to use my hand trucks. They took over an hour to disconnect the stove. They would not listen regarding how to get the refrigerator out, eventually having to remove the refrigerator door not the house door.

One family heirloom antique was gouged badly. Everything to be moved had been prepared for weeks with boxes marked for either inside or the garage, separated at the initial loading area and these guys could not read English.

When I called Anthony at the company, he claimed they would not move anything for free. I did not ask them to move anything for free. He would not listen to any of the complaints.

The crew took many cell phones calls and cigarette breaks to extend the time.

I do not suggest this company for any type of future work.

I called in late May to schedule a move on July 2, 2009. I spoke to Anthony who assured me that we would get the biggest truck because we had a 3 Bedrroom, 2 Bathroom with a yard. I confirmed this on two occasions before the move (once I called him, the other time was the day before the move and he confirmed with me). The day of the move, they showed up with a little dinky truck. I was stunned. I asked the mover if that was the biggest trcuk, he said no, it was their smallest. I called the manager (Anthony) and he said all the big trucks were on "bigger" jobs so they would need to make two trips. I said that I would not pay for their travel time in between the two loads. He agreed with me and said they would not charge me for that time.

He called me back 2 minutes later saying that the owner was furious with me that I would make a demand like that and they were pulling the guys from my move and sending them to another job and I would have to find my own movers and Anthony was saying he would give me the number to a friend who "might be able to help me find a moving truck and movers." On July 4th weekend? Come on, I am not stupid. The movers already had loaded some of my things on the truck and I said I had to have them and so I reluctantly agreed to paying the extra charge of what turned out to be a couple hundred dollars for their extra travel time. I had no choice as I had to move that day and with a newborn baby, I was stuck and apparently, they took advantage of that.

Now, Anthony and the movers... I never met Anthony but he was always courteous to me on the phone. Not sure I trust everything he says but he was nice. The movers were courteous, professional, took their time and were very polite. They did a phenomenal job and all of our belongings were intact.

BEWARE: This company will find a way to separate you from your money. Do NOT use them! There are many comppaints about them and I should have heeded the warnings!

I had to relocate to San Francisco area. I looked up local movers with good rating and at least B rating. These guys had A rating with BBB. I checked their profile and called BBB. They had very good references. Let me just tell you, I had to move on Feb 28th.A very hectic, end of the month move. The elevator broke down just before their arrival. No complaints whatsoever, for the many steps they had to climb. Then I asked them to move a VERY heavy hutch that had to be carried down and up many steps. Again they were positive and very skilled.

They arrive on time, get the job done fast, and safe. They were helpful and suggested ways for me to get my things together is an organized manner. Most importantly, the charge was reasonable and they were very honest on their charge. I will highly recommend them to anyone have a need on moving service! Not only did my move happen super quickly, it came in under the quoted price. The guys were professional, personable and timely. Moving is stressful enough, it was a relief to see that our belongings were beings taken care of so well. This was my second time using Adept Moving and Ill continue to use them and refer to all my relatives and friends. They take great care of things - I highly recommend their service!

No damages, everything arrived in perfect conditon. Vladimir made sure everything was wrapped in blankets and shrinkwrap.

Id like to complement Adept Moving company for the hard work that they do and for how they train their employees. This was one of the best moving jobs, totally hassle free. Our move was on 11/28/08 with Rob as the job foreman. Our family wanted to be amongst those to offer praise and thanks to your team. These guys arrived right on time and did a grand job. They were truthful in the beginning with their rates, earnest in reminding the team about proper lifting technique and to stay safe on the job and to keep the furniture free of damage. They were able to move all the heavy pieces of furniture that simply overwhelmed us. Your service made our move go very smooth. I have referred other customers to try your company and I am sure anyone would use you again and again. Many thanks!

Really outstanding and super professional.Your movers were excellent - Great service

Id like to complement Adept Moving company for the hard work that they do and for how they train their employees. This was one of the best moving jobs, totally hassle free. Our move was on 11/28/08 with Rob as the job foreman. Our family wanted to be amongst those to offer praise and thanks to your team. These guys arrived right on time and did a grand job. They were truthful in the beginning with their rates, earnest in reminding the team about proper lifting technique and to stay safe on the job and to keep the furniture free of damage. They were able to move all the heavy pieces of furniture that simply overwhelmed us. Your service made our move go very smooth. I have referred other customers to try your company and I am sure anyone would use you again and again.

What can I say about Adept CompanyThese are hard working and punctual people. Thank you for all your help in getting me moved on Friday. I originally scheduled a move with a larger company, because someone in my office recommended them, but thank God I did not go with them. They showed up at my place 4 hours late just to tell me that they were tired and I needed to call their office and re-schedule for another day.

Since it was past 5 pm at that point I started calling names in the phone book with no help in sight. When I spoke on the phone with you, Henry, the owner, you were truly concerned for my unusual situation and really wanted to help. You called your crew of 3 guys to see if anyone would be to help, and your staff came through. Not only were your movers hard working and punctual, but I had never seen movers handle my belongings with such care. Our family wishes to offer praise and thanks to your moving crew.

Our move was on 10/28/07 with Yury as the job foreman. The guys arrived right on time and did an excellent job. Foreman was very serious in reminding his team about proper lifting and moving techniques to stay safe on the job and to keep the furniture free of damage. Your team was able to move and maneuver heavy pieces of furniture that simply overwhelmed us even thinking about doing it ourselves. Your service made our move to go really well. I have referred other customers to give your company a try and put in a good word for you with our realtor. When someone asks me who do I know of a good moving company - I will always say I know of a great moving company call Adept Moving .

They were on time and cooperative, anything I said, they did for me. Nothing bad I can say, great company to deal with.

I cannot say enough GOOD things about the company. They made it soooo! stress free and easy for us. They are truly professional and accommodating. The two workers were excellent, hard working, pleasant, and very careful with my stuff.

I was so worried that the 10X10 was not going to be big enough but I was reassured that everything would fit and it did! We will be buying a house in the near future and we will certainly use Adept Moving Company. I was not overcharged like with the company I used before and whatever they said they would do they did, including providing free wardrobe boxes. I would HIGHLY! recommend Adept Moving Company to anyone who needs to be moved.

I hired Adept Moving & Storage to move me from one city to another. I was told it was a 4 hour job well it took ten plus hours. I had to deal with an extremely bad attitude with them threatening to walk off the job when questioned as to why it is taking so long. And to make matters worst they stole jewelry from me.

I filed a police report and contacted the company I spoke with Vladamir who was rude did not want to accept my phone calls and hung up on me on several occasions. I then wrote a letter certified he refused to sign for it. He then told me to take them to court and see what happens. nothing he replied. Something needs to be done to protect consumers.

It was 3 men for $79.00 hr, plus $25.00 extra for gas. I had most boxes packed. The distance was 1.5 miles away. They were smoking, did not speak english, refuse to quit smoking on my furniture, children,. took many breaks to smoke, slow, told my friend to go away after she said no smoking near furniture, they said discrimanation, threaten to leave with belongings or continue to work. I end up moving my own belongings and furniture.by helping them. threaten to not complete job, and did refuse to take small boxes. my children and I had to take over in vehicle the next couple of days. said they did not damage anything and they dented new stainless steel frig, damage log bed and put blood on it. and riped leather sofa. my children friend and i were scared of them and were glad to help, just to get them gone. i was charged for their lunch, breaks, also charged $60.00 for one roll of wrap. they had threaten to walk off many times, rude, swore, smoked.

My son is scared and did not want me to complain to company, because he was afraid they would come after us. They threatened, were rude, swore, smoked. I do not want them contacted due to fear something may happen to my family.

I scheduled a move for my 1 bedroom apartment (no stairs--easy access at location 1/stairs at location 2): bed, dresser, desk, chest, 20 boxes, couch, chair and refrigator. When they arrived at the first location they said it would take one hour to pack up. After I signed the contract it suddenly changed to 3 hours. It took them one hour just to move the bed, dresser and a chair! Likely this was due to the fact they sat and talked and carried one item at a time and very slowly. When I protested they claimed their lack of English made it hard for them to understand what I wanted.

At hour 2.5 I called the supervisor who yelled at me and then hung up. Finally location 1 was done in 3 hours! At the drop off location they were up to the same tricks and said that 1 bedroom apartments usally took them 7 hours and that American companies would charge me more! I had had it and went in and started moving things myself. I moved more and faster then they did. Amazingly with my help location 2 took only 2 hours. The movers did not protest my help...they just worked more slowly.

By having to move half of the items myself to avoid a 7 hour move I was left with multiple bruises and a sore back. I was also overcharged by 2 hours...and it would have been more had I not been so willingly to just do it myself.

They failed to provide an estimate stating company policy as excuse.

They took 1hr. 45 minutes to load:

Kingsize bed, 13 cardboard boxes, 4 suitcases, couch, mini sofa, entertainment centre, small dining table(no refrigerator, dresser, dining chairs, center table). The helpers were doing their job intentionally slow to charge more, were rude, made racist comments (people from your country are greedy).

On complaining to the owner I was told that he was busy and not to disturb him. It took us 20 minutes to

reach the new loation.

Knowing that the helpers would do their job intentionally slow on unload my wife, mother-in-law and me helped them in unloading. It took them 1 hr to unload besides us carrying 40% of the luggage. They stopped work repeatedly to make cell phone calls and to clean the truck inspite of us telling them to get on with the job. Finally, they billed us for 25 minutes etc. (total time 3hr 30 minutes) time between the time the last item was unloaded and when they came with the contract. And, threatened that if I didn't pay them for 3 hrs and 30 minutes they would spoil my credit report and call the collection agency.