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Consumer Affairs


Is this your Business?

United States Commemorative Gallery


Consumer Complaints & Reviews

Crater Lake Oregon $1 bills - A friend gave me this item and I cannot locate a value for it or find any info about it. This company needs to have their ** reamed out. They sell junk, there is no value to it and they keep circling in wanting you to order their junk that is worthless. They want my hard-earned money for it. I don't think so!

I have requested to be removed from your mailing list! You keep mailing me. Please remove me from your mailing list!

I ordered and paid for these items (5 silver ingots & biggest silver ration bag) and never received them at all. Please let me know when I can expect them. My order number is **.

I ordered wheat pennies, and I should have known that you never get anything below 1940, unless you order them and pay out of your ** for them. I paid hundred dollars for nothing because that's what I got. What I have is not worth what I spent.

My 88 year old mother began ordering coin sets from them. Eventually they were sending her offers every day and she signed up to purchase several "sets" with monthly charges and additional pieces to the sets. She can no longer keep up with the piles and piles of paper solicitations and unsolicited deliveries so they began to charge her more. The representative, Laura, began to call daily and threatened my mother to pay up a balance of $231.00.

I called the number for "Laura" to cancel her account before my mom paid the balance, but that number really just wanted you to order something. However, I did speak to one sympathetic representative and she informed me that anything my mom had received was paid for. She then directed my call to a different number. I called there several times and it was always an answering machine. I made at least 10 calls to this number, left messages every time and no one returned my calls.

So then I instructed my mother to get the name, phone number and EXTENSION of the women that kept calling and harrassing her about the $231.00. Three phone calls later and a little harrassing of their operators, I found the elusive rep that was constantly calling my mom. I told her not to call again; that I wanted my mom's account cancelled and her name removed from the U.S.Commemorative Gallery mailing list. Laura said the $231. was to pay for the future items of the set that my mom "promised" to buy. I asked her to tell me what I needed to do to return any merchandise to expedite the closure.

It took 2 weeks for her to send the return label for shipping and a huge list of items to return. Again, one of their customer reps had told me everything was a prepaid purchase. I began to return any packages that came from them, at least once a week. Daily, PILES and PILES of their offers continued to pour in to my mom's mail. Being elderly, she was tempted to order their "shiny" coins. They will not stop the hideous harrassment of my mother.

Meanwhile, I have checked into the value of these coin collections and they are just ordinary shiny coins worth face value. They mark them up about 1000%. They come in pretty wooden cases with fake velvet. They are very attactive to elderly that think they are coin collecting.

I read a newspaper article in the SFGate that makes a connection between the U.S. Commemerative Gallery and the selling of mailing lists. My mother currently receives a full shopping bag of junk mail each week. In conclusion, I do not believe that my mom OWES them $231. [they have not proven it] and I will not send them a dime until they honor my request to take her off their mailing list.


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