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Smart Lids

Norma of Oro Valley, AZ April 8, 2009

My husband ordered these Smart Lids, as advertised on TV, over the phone, for 10. They said that the the Jumbo lids were out of stock and would be back ordered.

The bill for the 10 order, turned out be 33.85. The P & H was 23.85.

We have called about the Jumbo lids several time, but they are still on back order. This company is ripping people off with theit inflated, overpriced P & H. There is no mention on the phone of such an exorbitant fee for P & H.

Tina of Camden, NJ November 5, 2008

In the middle of September I saw these lids on TV call Smart Lids and I called the number shown and spoke to a recording. I only wanted a set & you suppose to get l set free. I did not feel completely right with this recording,called back to cancel but it was too soon.I called the next day and they told me I had to wait 24 hours. I called the following day and they stated the same 24 hours (I spoke with Shelly) On September 30, 2008 I rec'd the lids and it was just to many and I looked at the bill and it stated 49.99 but the recording stated 17.25 but on TV is showed 19.99(One reason why I wanted to cancel because of the recording)so shelly told me to fill out the return form and return and will give me a credit. My credit was return back for only 19.95. I called back and they stated that the shipping was 30.04. I told her if the shipping was going to be higher than the product I would not have order and I only paid 8.00 to return your product and I told her I am not happy with this and I will persue this.

They took my money and I was never told the shipping price would be that price not until I called.

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