Skyline Publishing

We advertised with this company. They send an example of what they are going to give you, and if you don't send anything back, agreeing to the ad, it's assumed you want it. No agreements signed; no billing ever came. 2009. In 2010, we agreed to an ad (big mistake) and got billed $300 for a 1/2 page ad in their relocation book. You never see this anywhere. They sent us a box of these books for us to distribute (I thought that's what i was paying them for.), but we didn't have any place to distribute them. We never had any calls from this ad.

In 2011, they offered us a good price and said they had more places lined up to distribute. I never saw any. $200 for 1/2 page ad. We paid. In 2012, they bugged us again. We said absolutely no! They started offering lower pricing, etc. Now, we're getting harassing calls that we never paid them $200 for a 1/4 page ad in their 2009 book. We never got any invoices ever, never ever, until now 2012, because they're mad that we didn't agree to advertising with them this year?

These folks are scamming people. Their book looks ok, not great, but it's not distributed anywhere! Now, they are threatening us with an attorney and to ruin credit. Thank you.

About two years ago I (realtor) was contacted on my cell phone about obtaining 500 local maps, with my photo, business address, contact info, etc. The cost was to be $450. They would be placed at numerous locations; post office, grocery stores, gas stations. They had me look at their samples online, and it looked good. So I asked them to mail me a sample with what my map would look like, which a few weeks later came in the mail. It was amateurish. It looked like something that was cut and pasted together. My business info (which was incorrect) was in tiny print (non-legible) in the middle of a map of the entire state of California (not local of our city as promised). I called them and said that the workmanship was terrible, and I wasn't interested.

Then, the phone calls started. I can't remember her name, but boy was she as nasty as they come. Relentlessly, I lost count after over 100 calls, for weeks. The number she always dialed from was **. She warns me about how she had me on a recorder saying to order the maps. I explained to her that I never once ordered the maps, and that a recording would not hold up in court, even if they did record the conversation. I never agreed to pay them for maps. I told her to stop bothering me, but she never did. She kept saying they would report me to the credit bureau, and she would send it to collections.

Recently, about two months ago, I received a letter from them for a $300 bill, saying if I paid it within 30 days, they would agree to reduce the amount due. I ignored it. Today, I received a call from a Bernstein & Bernstein law firm from the phone number 727-595-7396, purportedly calling to collect the money that I do not owe. When I told them that I didn't owe any money, that I never received the order they claim they sent, the line went dead. I am not sure if it was because our connections died, or they just hung up. I hope the district attorney gets involved. I already saw that the Better Business Bureau has received numerous complaints. That many people can't all be lying. They have a completely fraudulent operation.

I was called and contacted by a salesperson from Skyline Publishing. She represented herself as someone from the community that was putting together a map that would be distributed to all the community businesses and they were selling advertising. I spent about 25 minutes on the phone with this person and told her repeatedly that I would have to check out the company (background) and have them send me some examples of their work so I could make a decision. She had told me that she would and that if I would agree to give my business info to their customer service person that this would lock in this pricing so that when I decided the pricing would be in place. She transferred me to customer service and recorded her, asking for my info to complete the account. I agreed and it was over.

I checked the internet for complaints and they came up all over the place. Obviously, this company has a long and abusive record. I also called the Chamber of Commerce and they said that while they would not talk badly about members, they also wouldn't recommend people to them because of all the outstanding bad reports about their business practices. I tried to call back and was told that they would have their sales person call me back. Obviously, no one ever did. I had told the secretary that I wanted to cancel my account and why. I tried several times over the next week or so to call and e-mail them; however, they never returned any of these. I assumed that all had been taken care of since I had not heard back.

A couple of months back I received a sample map in the mail along with an invoice. The map looked unprofessional and like something that could have been done by a computer savvy child. I immediately called again and it again took me several days to finally get hold of someone. I was polite and explained the whole thing to them, again thinking that once they understood the whole thing that the company would correct this problem and all would be taken care of--wrong!

I sent a follow up e-mail to them following the conversation with the secretary. I got an answer back from a Jacey. I have read about Jacey in other post. She proceeded to send me the recording of me giving my info to the operator but failed (surprise surprise) to send me a recording of the 25-minute conversation that I had with sales person first. Then I received a phone call from accounts payable requesting that I pay the outstanding bill. I explained to her briefly all that had transpired on this account and she proceeded to tell me that they would turn this over to a collection agency. I sent them an e-mail back telling them that I had tried to be patient and responsible with this as I figured that this company was trying to straighten out its problems and be more customer service friendly. But I have finally found that they must not have a concern about these issues. Please steer clear of this company. They are the poorest type of company. One without any customer service concerns or professional atmosphere. Do not even let this conversation start. It's all bad!

Two separate times, Skyline was to publish advertising and provide a copy to me. They never could provide a copy. Now they insist on hurting my credit and suing me for $150 ad they never published. My next stop is the attorney general of Kansas and Missouri to lodge my complaint. I have friends at the MO AG office.

We have been arguing with Skyline Publishing for over a year now! They originally sent us a bill for $150 for an ad they were planning on publishing. I called twice, emailed twice, and faxed that we did not want to advertise with them. They published an ad anyway that not only was hideous but contained the wrong contact information for our company. Now they are again billing us and are threatening to turn us over to collections. I am not being contacted by some attorney from Florida! They claim they have a recorded message from my husband approving the ad. But after several requests, they still have not provided this recording to us. When I explained this to the attorney that contacted me on their behalf, she told me that I'm not going to request a copy of the recording over $150 and to just pay the bill.

I was told that my ad would be placed in their local magazines at local business offices. It was never found in the magazine and I received not one client from the $300 ad. They threaten my credit if I don't pay.

I am very upset. They will never get my business again.

Skyline Publishing is a scam! Business owners stay away! The sister company to this one is Royal. They promise to put an ad in a paper (school or city map) and it never gets published. They just take your money and what you paid for is never published. Stay away from this very bad company. I have contacted the states attorney on this problem. No results yet.

Subversive unethical business practices were leveraged against me to sell advertising space. After time consuming phone battles, a three hundred dollar invoice was settled at a fifty dollar cancellation fee.

Unidentified caller asking for my husband by first name. I ask who's calling? Woman said, Skyline Publishing. I said, I'm sorry he's no available, I can help you, what is this in regards to? She said she'd call back. I said, please take us off your calling list. I told her twice to take us off the calling list and after argument, she hung during my second request. I have been calling her back. She will not answer and hangs up. I look her info up online on reverse look to get her info. This is her personal phone number she's using. I have adrenaline rushing because of her yelling at me as though we asked her to call. Please stop the harassment. Thanks.