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Consumer Affairs


Is this your Business?

Reiman Publications


Consumer Complaints & Reviews

Reiman Publications has sent me numerous books I haven't ordered. I have told them repeatedly to stop sending books. I looked up all my recipes on All Recipes on the computer and have no need to pay $29.98 for a cookbook that I will not use. My postmaster says to send them back unopened which is what I do, but I got another one today and am sick of getting them and sick of the bills for them. I enjoy the Taste of Home magazine but will have to cancel so they will get the idea.

I do not want to receive any books! If I want a book, I will buy it. I will keep the next book that you will send me and will not return or pay for it because it is not by my consent!

I have received three books that I did not order and have spent over $20 to send them back. I did not order them and I do not want to continue receiving them. Please take my name off the list. If ordering the magazines has anything to do with receiving the books, I will no longer keep the subscription. What else do I have to do to keep you from sending them? Stop, stop, stop.

My mother received three books form Reiman Publications (Reminisce Books) that she never ordered. My mom was in the hospital at the time these books came to her house with an invoice date of the so-called order when she was in the hospital. Obviously, my mom didn't order these books nor would she even have ordered those books. The books were all sent in three separate mailers, each with some cheap plastic LCD clock/thermometer piece of junk. I was able to print shipping labels and I sent all three books back to Reiman Publications. Lo and behold, my mom receives an invoice claiming that the payment for the books is overdue.

I left a recorded message with Reiman Publications telling them that the books were sent back to them. A month later, my mom gets a more threatening bill from Reiman claiming that her account was in jeopardy. I called them again, left a terse email with Reminise Books and I got no reply to either. Now, almost six months later my poor mother is being threatened by Reiman claiming that they are going to have a collection agency pursue the "matter." My mom is in ill health and is really worried what Reiman Publications may do to her credit rating. What is to be done to get this matter resolved? The stupid books that my mom never ordered were all sent back to Reiman Publications. What more can I say? Do I have to have my attorney deal with Reiman Publications? I may have to.

I am receiving threatening overdue bills for a magazine I never ordered - Cook's Country Magazine. I can't get them to stop billing me for a product I never ordered. This is a scam against consumers. I refuse to pay for a product I did not request.

We paid $20.00 on 1/11/12 for two years of Birds & Blooms Extra and $20.00 on 1/31/12 for two years of Birds & Blooms. Why are we getting renewal notices and why did we get two copies of April/May Birds & Blooms and no copy of Birds & Blooms Extra?

I had a subscription a few years ago and enjoyed the magazine. Then they started sending me bills for books and subscriptions that I did not order. The last one came at a time when I had a family member dying, and I just paid the bill while I was away from home just to keep them from sending it to collections (another scam trick). When I returned home, I checked all of my records; and indeed, I did not owe them anything. When I wrote them, I never received a response much less a refund.

Today, I received another unsolicited book and a bill for $30.98. It's going back. I find it interesting that they do not have any way for people to contact them in writing through their website. Another red flag! Obviously, they are not in business to publish a magazine; they are in it to con as many innocent people as they can. Your best bet...never subscribe to any Reiman publications!

I received a $25 book that was not ordered and now I am getting billed. I refuse to pay this bill and I am worried that this scam may affect my good credit standing.

I never ordered the books. Last month, I said I did not want to receive the books that cost so much . Please cancel these type of books. Your prompt attention to this matter will be greatly appreciated. Thank you,

I received an unsolicited sample Magazine (Taste of Home) a couple of weeks ago from this company, along with an order form. I threw the magazine and form in my trash. Today I received a bill from them for a year subscription for that magazine, saying I owe $12.98 and to pay by Dec. 30. I did not order and will not pay. I am sending that bill back to them with "did not order on it" and not paying them 1 cent. This is a company I will never deal with because of their way of doing business. I wonder how many other people they have done this to. This company should be prosecuted. I am sure I am not the only one they are doing this to and they should be stopped fast.

Reiman Publications (i.e. Taste of Home, Cooking for Two, Cooking Light, Country Woman) will not stop sending me books and magazines I have not ordered. I have called them 6 times over the last 3 years asking them to never send me anything again. Every 1-2 months, I get another book. The last year I have just taken them back to the post office unopened and marked "return to sender". I am still getting bills for these. They are threatening my credit and I feel extremely harassed.

I have a special needs baby and have an extremely stressful schedule and life. I have to make special trips to the Post Office every month to return these books. I have spent countless hours on hold with their customer service reps to get off of their mailing lists. Please make them leave me alone!

I was offered a "free issue" of Simple & Delicious with an option to look at it and if I didn't like it, I could cancel. I never received a bill and did not care for the magazine. Today 4/25/11, I received a threatening letter from them that if I did not pay for the subscription, they will send it to Collections. I am very angry and called them about it and I will contact the BBB and whom ever I need to, about their evil ways. I never gave them any credit card information. Nothing and they are harassing me.

There is constant billing and threatening letter regarding an order I never placed. I was a magazine subscriber with this company for 20+ years. Something or someone changed and they started trying to get you to renew your subscription long before it was due to expire. About 10 years ago, my late wife fell for this scam without telling me. She renewed her subscription when due and within a month received a threatening letter telling her she had to renew now, again or she could lose the subscription. The end result after a few more of their scam letter, was a paid five year subscription.

In Feb, I received from them a book, Slow cooker, etc. I never ordered it or anything else. I returned it as soon as I got it with a note and using the return label as instructed inside the box. I received a bill from them some time ago and returned it with the same explanation. Now, they have sent me a bill saying I am overdue. I am not and I owe nothing! The only business I have and do with them is I buy the Reminisce magazine, which at the end of that I will cancel and do no more business with them. That is where they have my address. They have me as acct #**. I am a reasonable person but do not like the way this was done. I consider it underhanded. I have A+ credit and don't want this to affect my credit, etc. Thank you,

I received a bill from Reiman Publications. They say they are turning me over to collections. I never subscribed to the magazine. They claim it was submitted via the internet.

I received a phony "invoice" (titled ACKNOWLEDGEMENT) billing me for a magazine that I did not order or receive and that I've never heard of. I called the # in a rage! The woman o the other end seemed accustomed to dealing with angry people. After a long conversation (in which she kept trying to pump me for personal information), I had to ask for a supervisor, when she finally said she would cancel my order (!). We'll see!

We received a bill for a renewal for Birds and Bloom magazine for 18 issues. Their letter thanked us for the renewal that was by phone. Neither myself or my husband renewed the subscription. When I called to question the date we were suppose to have done the renewal, the date was given but was not on my caller ID. When I questioned who had called on that date, I was told it was not through phone, but through mail.

The letter reads, thank you for speaking with our telephone representative...I was quickly interrupted that the bill would be removed. I told them that we are tired of being automatically renewed for Birds and Bloom and Reader's Digest. I was told that it's not their policy to automatically renew, though they do, and they can never show a copy of proof of the renewal form, or back up the phone call. Reiman Publications forces us to never want to order any of their magazines. They can't even provide a phone number on a invoice...have to find it on the internet.

I have been receiving invoices from Reiman Publications stating that I requested a subscription to Taste of Home magazine and that they sent it to me in good standing. They are saying that I owe them $10 for a 1 year subscription to this magazine. I have never subscribed to this magazine and never have I been in touch with them. I ignored the previous invoices because I thought that they were running a scam and would go away. They are now demanding that I pay them the $10 or they will turn my name over to a collection agency. I have not received their magazine and I'm not receiving them now.

So far I haven't had any consequences or damage as a result of this. I have written them a letter today (02/18/08) complaining about their tactics and letting them know that I am ready to sue them if they proceed with sending my name to a collection agency.

we have been sent 4 invoices for a subsciption to taste of home magazine that we recieved as a gift. these mailings state that we promised to pay our "debt" and that we were extended credit. The telephone number provided by them is not a toll free number, requiring us to use our long distance minutes to contact them. the gift subscrition was paid in full and there never was a "debt". We know that they would not be able to report us to a credit bureau, and they do not directly state such, but our concern is that vunerable persons would take their thinnly veiled threats to heart and send them money. I did contact them, again, at my expense, and was given some lame excuses and assured that we will not receive any more

bills".

My 16 YO daughter has been receiving invoices for a subscription to Tast of Home magazine. Not only did she not order the subscription, she is underage to do so. I've sent emails to them since I cannot find a telephone number and they do not respond.

sent a Taste of Home magazine with bill. Ignored since I did not order. Now received a 2nd bill. No info on how to contact to complain or cancell

I was sent an invoice for magazines I NEVER ordered.

Just add this to your list of complaints against Reiman Publications which is owned by Readers Digest. I, too, have gotten many, many renewal notices, and have even renewed twice. This apparently a marketing ploy that Readers Digest uses with all of their publications (I'm old enough to remember when Readers Digest had a good reputation).

I have already dropped one magazine and will probably do the same for the remaining one when it finally expires in 2009.

I have also been trying to stop Reiman from sending spam (subscription renewals disguised as newsletters). I've spoken with Customer Service (sic)(who had no idea what spam was), a Customer Service supervisor (who promised me he had removed my name), attempted to contact the editors (and only received an automated response), and to contact Reiman corporate headquarters (but was informed that no one could/would take my call).

Currently, I am forwarding all their spam email back to the editors, forwarding them in the form of complaints to the FCC, and reporting them to SpamCop. I would be nice if the FCC actually did something for a citizen

rather than protect corporate interests.

To the best of my recollection, I received a flyer in the mailwhich offered a complimentary copy of "Cooking for Two". On or about 4/30/06 I received an "Acknowledgement" of my "order" for this magazine. it was also a statement for a subscription, if I had decided I wanted one. Itis not clear to me what this leter/statement is all about and I would include it with this e-mail but I don't know how. i would be glad to send it to you via snailmail, if you want it.
On 4//30/06 I wrote to Reinman advising them that I did not want a subscription.

Much to my surprise on 5/9/06 I received an invoice for $12.98 for a 5 month subscription. It does not have an invoice number but does note an account number 05 9145 9813.

They were sending me bills for a subsciption I never ordered. I think because I used to order from them, they thought I wouldn't realize I hadn't ordered it. When I called they said I had signed up for a "trial subscription". They publish Taste of Home, Country, Birds and Bloom, among others.

My question is basic. Can a publicaton company send you something in the mail regarding (in my case) a "Complimentary issue" certificate with the instructions that if you don't sent it back, you will automatically become a subsriber to the magazine?? I must have recieved one a few months ago and thrown it away unopened. Which is what I do with junk mail. I did receive my free issue and then I receive a bill for $11.98. Now I now this is not much, but I just received another one for a different magazine from the same publisher.

They reported me to a collection agency after I wrote them a note saying I was not paying for something I never signed up for. I have received a few copies of the magazine and I returned to sender in the mail to them. They are harrasing me for $11.98 for something that I never signed up for but apparantly by not signing up, that I became a member...Confused? Me to! THIS MAKES NO SENSE TO ME.


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