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Consumer Affairs


Reader's Digest


Consumer Complaints & Reviews

Reader's Digest is that little magazine you used to see on your grandmother's coffee table or read in your friendly, neighborhood dentist office. A lot of people, including your grandmother, are now upset with the magazine we all loved and trusted.

Reader's Digest Assoc Inc
1 Readers Digest Road
Pleasantville, NY 10570-7001
Phone: (914) 238-1000
www.readersdigest.com

Customer Service (800) 304-2807
Monday through Friday 8am to 11pm
Saturday 8am to 8pm EST.
rd.custhelp.com

Based on complaints sent to ConsumerAffairs.com, people are receiving invoices for Reader's Digest subscriptions they never ordered. These invoices simply arrive out of the blue and getting any information about the invoice or cancellation policy is proving very difficult.

Linda of Stow, OH writes, "I received a bill today for $9.98 when I never ordered anything". She said she looked for a phone number to call, but couldn't find one. She also went to the Reader's Digest website but the only option was to subscribe.

Ben of O'fallon, MO tells us that he received a bill for Reader's Digest and went on to say, "I have never read nor do I ever intend to read their magazine."

Some people just get a bill, but others get the magazine and then the bill arrives later. Thomas of Boise, ID wrote in to say, "A Readers Digest was delivered one day that I didn't order. A few days later a bill showed up." Thomas also mentioned how hard it was to cancel.

Readers Digest invoices sometime arrive in the form of a renewal.

Judy of Lucasville, OH said, "I have been receiving a bill from Readers Digest for a renewal." She said, "I have been receiving this [invoice] for a couple of months and tried to find a phone number to contact them, but one is not to be found anywhere on the statement. I have never subscribed to Readers Digest," she wrote in her complaint. She went on to say, "It states I have a 12-issue subscription but I have yet to receive a book."

And finally, Michael of Evergreen, CO actually ordered a subscription but wrote to tell us, "I ordered a Reader's Digest subscription at the advertised price of $10 per year in February of '06. I wrote a check on March 3, 2006. My April bank statement shows my check was cashed by Reader's Digest. I have been receiving my magazines monthly but have also received monthly Past Due notices saying I haven't paid for my subscription. These past due notices are irritating because there is neither a phone number nor an e-mail address where I can reach Reader's Digest's accounting department."

ConsumerAffairs.com received only one complaint about Readers Digest in 2005, however these new complaints started slowly in January 2006 and have multiplied over the last few months.

Obviously, based on the number of complaints to our mailbag this week, many people are asking the same question as Linda of Stow, OH, "Do you think this is how they have made their millions, from cheating good people?"

I am the granddaughter of an elderly woman who does not have the ability to take care of her own finances. I have been fighting with Reader's Digest for 10 months over my grandmother's account. I find it very odd that Reader's Digest can send a bill stating that her subscription is due: "Please pay $13.98 for your subscription." In fact, her subscription was not due; they just added another year on her subscription. This is how an 88-year-old woman has a 4-year subscription to Reader's Digest. My grandmother may not even be alive in 4 years to read their magazine.

I also have had a huge problem with their book club. We canceled my grandmother's book account, and she still receives books. I find it even odder that it takes 3 months for an account to be closed. I was told that she had to pay for any books that she would receive after I closed her account in October. I am tired of calling every month to dispute a charge to my grandmother's account. I even had to change her checking account, since they took out the funds automatically.

I believe that Reader's Digest knows my 88-year-old grandmother does not understand what is going on and sends her new subscription bills (when her subscription is good for the next 4 years) and sends her about 10 books a month (for $30.13 each) because they know she is confused and will pay it.

I am a Christian woman who believes that God will always win in the end, and companies like Reader's Digest will one day have to defend their actions to God. I will make sure to tell everyone I know not to buy or do any business with this horrible company.

I had entered in 2012 sweepstakes and I had already passed in two stages and I am waiting for the third stage but they had not announced the final sweepstakes. So I request them to please reply a responsible mail to me about the final sweepstakes.

I received a package in October from Reader's Digest, which I did not order. I returned it two days later, through the Post Office. I received a letter today from a Charles ** in the collections department, stating I owed them $36.18 for two music CDs. There was a phone number to call, but all the lines have been busy for hours. I found out online that no one has ever been able to reach anyone on these numbers. I am very angry, because I have to spend my valuable time trying to correct this. They also stated that if they had not receive my check by Jan 31, 2012, it would affect my credit. Someone needs to stop them.

The bill was paid in full last July 2010 but I still keep getting payment notifications. I already spoke with their customer service department about this. I just don't want to receive anything from this company.

I am filing a complaint about the double billing practices of Reader's Digest and their preying on the elderly. My 86-year-old father has been getting bill after bill for subscriptions to Reader's Digest and has been paying all the bills. His subscription was effective until 2018. Also he paid bills in September 2011, October 2011,and December 2011 for 3 gift subscriptions that expired in 2012.

Then he was being mailed music DVDs monthly which he had to keep returning. When I called customer service, they denied double billing him. I had to insist on his behalf that all subscriptions be cancelled which will result in a refund of over $100. I also demanded that his name be removed from their mailing list which will take 2-3 months. Why the delay? After a very frustrating conversation with the representative, I was able to resolve my issue. What kind of action can be taken to prevent this from happening to other customers?

I paid the bill for account number **. I understand this was for the "Harbor Lights" music CD's, though that information was obviously and blatantly omitted from my last collection agency bill! First, I received a bill before Xmas for this product before I had even received the product itself! Then, some many days later, when this "Harbor Lights" eventually arrived in my mailbox, I simultaneously received a bill that same day with added interest for not paying the earlier bill, which stated something like, "Your product has been shipped. Pay up." I am not in the habit of paying for something I have not yet received, and I don't think most people are! I promptly paid with check, dated December 16, 2011, on Well's Fargo Bank the day after I received the "Harbor Lights CD" order; however, I refused to pay additional interest for not paying the earlier bill from you for a product shipped but not yet received! I have now received a bill for a new balance of $74.46.

They threatening me with a collection agency waiting warning, stating my account is overdue. I am horrified for I have always paid my bills promptly--the next day, usually--and to be threatened by a collection agency from a magazine to whom I have been a faithful subscriber for years, and from whom I have ordered Xmas subscriptions for my family, plus various expensive products for years and years, I am greatly offended. Please get this belligerent, incorrect, threatening billing straightened out promptly and contact me that it has been done so at **. I should not at this time owe Reader's Digest anything! Thanks with disappointment, distrust, and offense.

I have twice received books in the mail from Reader's Digest stating that it is free, but then I receive an invoice for the same items for $31. I never ordered any product from Reader's Digest nor have I requested any information. I am having a difficult time returning these items and would like to be removed from whatever list I am on. Furthermore, please do not add my email to any list. I will take legal and public action, if necessary.

Reader's Digest continually sends their books and correspondence to me and I have not ordered anything. I have sent the books back twice without even opening them and now 3 months later, I receive a bill in the amount of $67.95 which I do not owe. I have ordered nothing nor requested anything from them and I have returned all merchandise which they have mailed to me without my consent. I want them to remove me from their mailing lists and remove any bills as I have not ordered or kept any of their merchandise.

I am receiving bills for books and CDs that I have returned unopened. I have entered sweepstakes in the no gift envelope and still was shipped merchandise. I have ordered in the past and been happy with service but I will not deal with RD again! I will not pay this bill because I do not have the materials!

Upon receiving the December 2011 issue, I noticed and read an attached letter which began, "Dear Subscriber". The letter went on to explain that this issue was an extra big edition, in fact, an extra 77 pages bigger, and was full of Christmas stories, recipes, games, etc. Reader's Digest then went on to explain that they were sure that I (and all of the other subscribing customers) would be so thrilled with this edition, and that we would be happy with their decision to shorten our subscription by one month. I then checked my subscription expiry date, and noticed that instead of it expiring in June of 2012 it was now to expire in May of 2012.

As far as I am concerned, this is out and out fraud. Magazines take many months to produce, and this decision on the part of Reader's Digest to shorten every subscribers subscription took place many months ago. Not once was I informed that the December edition was going to be larger than normal, and therefore would constitute as two issues, and I would be penalized by one copy. Without my knowledge nor consent, I was forced to accept this larger than normal December issue, and have been penalized.

I immediately emailed Reader's Digest and told them how angry I was with them, that in essence, they have stolen from me, and every other subscribers,and that I would no longer welcome this magazine into my home. I asked that they cancel my subscription immediately and to reimburse me for the remaining 7 issues that I will not be receiving. I received a reply from them that same evening and they pretended to be so very surprised that I was not happy with this edition, or the fact I would have to pay for it by losing one of my issues in my subscription.

They have agreed to cancel my subscription and will reimburse me what is owing, but they say this could take up to 10 weeks! I find this unacceptable. Nowhere does it take 10 weeks to reimburse someone. They are just hoping that I forget about this, and will not pursue it any further. I will not forget, and I will continue to pursue, if I don't get what is due to me.

Reader's Digest is fraudulent, and they know it. They have tried to sugarcoat their story, and have even tried to keep me as a customer, by offering to extend my subscription to its' original expiration date, but I am not budging . I no longer want them in my home. Good riddance to bad rubbish!!

It's impossible to stop any subscription with RD. I tried several times and they kept on sending. Then I paid because they threatened me. Same with the gifts: I did not order and they arrive. Then the bills arrived, lots of money. So I started paying but the bills kept on arriving. I am tired.

How can I get RD to stop 'harassing' me with mail and to stop sending stuff and magazines and then bill me? Letters do not help. Phone calls are unanswered. Messages are not returned. What do I do?! I cannot handle RD anymore. I feel like burning anything with their name on.

We keep receiving books we did not order and then get billed for them. There must be some way for this to be stopped as apparently they are doing this to millions of others.

I checked my mail this evening to find 3 issues of RD in my mail box (September, October, and November 2011). I had not ordered these. After calling the CS number provided on this page, I spoke with Jasmine who informed me that I was not responsible for the payment of these magazines as they were a free gift from Pro Flowers. I was also assured that after the free subscription had run out it would not need to be cancelled.

It's terrible. They keep sending me books and I keep mailing them back. I ordered one time and they won't quit! They say that I owe them money for a book I don't have. What should I do? I don't want to damage my credit due to notices they are sending me that I owe them.They disregard my request to not send me anymore books, CD's, free gifts, etc.

I received un-ordered books for which I was then billed. I am being dunned for payment.

My dad received a book that he never asked for and then started receiving bills for the book. He asked Reader's Digest for proof that he had asked for the book in the first place and never received a reply.

I started receiving Reader's Digest magazines in the mail, and after 3 or 4 magazines, I got a renewal notice from them. I have never subscribed to Reader's Digest. What worries me is that the renewal notice has a box that can be checked by anybody that would allow a free one year gift subscription to someone. There is also another box to check, it says, "Please bill me". This is very worrisome.

I am being billed for a book that I have not received nor do I want.

I have been sent three bills over the past three months for this book and now I have been sent a treating letter from a collection company. I will inform them once more that I am not going to pay them for something that I did not receive nor did I want. I am very upset about all of this and am now considering to take legal action.

My husband (recovering from cancer) received a book, Puzzles etc., from Readers Digest. Said it was a gift, but I read the fine print and realized they are considering him a subscriber who will receive one of these books monthly.

There was no address or phone number in the package. Please do not send! Remove our names from your email and mailing lists. We are not financially able to handle this.

Around mid-June this year, I received a bill for a book. This is what the bill said: "Thank you for your order and subscription." At the bottom, it showed this title: "Vol. 3-11 Safe Haven. Balance Due > $31.36". The box which contained the book when it came in said: "free gifts". It said "free" all over the box so I didn't think anything of it anymore. I get free samples and little gifts sent to me all the time because I donate and take surveys and whatnot. In this box, I found a plastic train tank, a pen, and a book. Like I said, I have had people send me things for free before so I thought nothing of it.

I took my "free book" and put it in a box with other books that I was going to donate. I forgot all about it since it was supposedly free. A month later, I get the bill for the book. Why would I order a book that I wouldn't read and then pay for it. That is not right. They are still sending me bills for this book and there was no phone number to reach. On the bills I have sent back to them, I added a note asking for a number to call but they just send me another past due bill with no phone number. Why?

Without ordering anything, I received a box with the words written on it: Contents free. So, I opened it and found a Reader's Digest book, a sweepstakes card, and a "Portfolio Pamphlet" of eight pages explaining their sweepstakes. But then I found out I had been added to their book club. This information was buried within the pamphlet!

I never signed up for a book club. The paragraph said, "You'll receive new volumes of great reading every two to three months for just $22.98 plus delivery and any sales tax. As promised, if you ever decide you don't want more books, just send us a note." They did not supply an address within the portfolio or a phone number for me to use to cancel something which I didn't even order!

I feel for the elderly or very busy people who will see this pamphlet and just see the words, "A Brief Message from Sweepstakes Director" and "Sit back, relax, and wait for the news of a possible win. Good luck!" and "No Obligation to Buy". These are very deceiving words implying that the entire contents of the received "free" box is about winning a sweepstakes, but its actually about receiving books.

I went online and found the RD 1 800 number. After explaining my concerns, the RD representative said that earlier in the month I had entered an online RD contest. I did not remember doing so, but said, "So, if I did enter, there was information explaining I just entered into a contract of receiving their books?" and she said, "Yes".

Well, if there was writing about it, it was very small or hidden. Fortunately, I called in time before the first book came and cancelled any obligations of receiving their books. I am keeping my invoice number and all documentations of proof of the phone conversation for my records.

Don't enter an online Readers Digest Contest. It's a scam. It's not free!

I got an email advertising a chance to enter sweepstakes. I clicked on the button to enter the sweepstakes. Then I got an order confirmation for a book I did not know I have ordered. There is no obvious mention of this book when the sweepstakes were entered.

I had a subscription to RD, which I cancelled several months ago. Today, I received a form to subscribe. My problem is the envelope in which it came--a normal white envelope with a bright orange box with black letters saying "ACCOUNT NOTICE".

I think a person who sees this would obviously open it quickly, thinking they had a problem (like owing money). What really annoys me is that in my case, my neighbor was taking in my mail for a few days while I was away. This highlighted box certainly can draw attention and, unless you open the envelope and see that it's only an invitation to subscribe, there could be a negative connotation.

Telephone customer representatives at Readers Digest repeatedly explained why I was getting the invitation to subscribe, but even when I clearly stated my question about the envelope, they would not or could not explain why this kind of envelope is used. This is sick marketing.

I too started receiving magazines that neither my wife or I did subscribe to. I went to their website and found that they had a 20 issue subscription listed for me. I requested in an online form that the subscription be cancelled immediately!

I requested that my name be removed from their data base. I also told them they would not receive any money from me unless they took me to court and proved that I subscribed. I also said that if they paid for the shipping, I would send back the two magazines the sent.

Reader's Digest is using very deceptive practices on contests. When filling out a contest form, using only an e-mail address, they place an order for unrequested merchandise. I have subscribed to this magazine for over forty years and therefore, have an account. However, I don't appreciate unwanted merchandise being shipped to me. I will return whatever is sent to me. But I believe this practice should be looked into so it does not continue.

I received a bill for $9.95 for Reader's Digest subscription. I called the office and said that I never ordered this magazine. They then said that it was an online subscription with my 13-year-old daughter's email address. My daughter does not use her email without me present for anything other than school project research and she has never heard of Reader's Digest. I believe that they illegally obtained her email address for an unauthorized subscription. This is fraud.

Readers Digest sent me a bill for a book called, "The Scarecrow" by Michael ** that I didn't order.

They sent me a letter stating that on Oct 28 2010, I was one of three selected finalists. They enclosed a check to me for $4,990.50 for insurance and fees and they needed $3,000.00 more from my account to cover the other fees.

I received an unexpected package in the mail from Reader's Digest. On the front was a "free gift". It was a puzzle book with a pen with no correspondence. About two weeks later, I received a bill in the mail for $26.67 for the said "free gift". I never ordered anything from them and never have done. I have sent them back the bill with a letter stating, "I didn't order anything," so now I am waiting for the reply.

They sent a book I didn't order and marked free on the outside with a bill for $31.00. I told them I didn't want this and now I get a past due bill.

I received a CD of crappy music in the mail from Readers Digest (some sort of sweepstakes). I never ordered it, and did not want it. So I wrote a note and sent the note back saying I did not want their crap. Now I received an invoice to pay for the Kenny Rogers collection CDs, which I did not order, do not want, and never received, and hope I do not receive (because I will throw that crap away). I looked up Reader's Digest on the internet to try to get a phone number for customer service, because my note that I sent went unheeded.

I have perfect credit and do not want a scam to ruin my credit. I do not intend to pay for something I did not order and did not receive and do not want. I saw the link to consumeraffairs.com with similar complaints about Reader's Digest. I also saw an address and toll free number to contact them, which I will try on Monday. I was hoping for any further information or tips on what else I can do to get as far away from Reader's Digest and their scam as possible. I intend to tell customer service about consumer affairs reports of scams. Also I will mention the law suit recently won by our state about their sweepstakes, and threaten to report them to the Attorney General of CT if they do not take me off their list of scam victims.

I have been subscribed to, on and off, the Reader's Digest magazine for years. Without fail, when my foreign language editions expire, they send me no notice thereof. I don't know where to send my check or when.The magazines (in French, German, Czech) simply stop coming and there I sit. The RD customer service is in India. They are friendly and polite, but nothing gets done. Please help. Thank you.

I came across a reader digest from a neighbor and saw some sweepstakes I'd like to enter online. I went to the website and entered. After that I started receiving the sweeps entry in my email box everyday. After many months of this, I found it to time consuming and basically a waste of my time so went to the link to opt out only to be sent to a page saying my session had timed out. This happened over and over.

I found a customer service number to call. I have called this number with no results besides getting a couple of different emails from RD asking if my problem was solved and I told them No. I have been calling almost daily now with the same results nothing. I still receive the sweepstakes offer in my inbox everyday and do not know how I can stop this. I get nowhere with them on the phone as they tell me it will stop in a few weeks.

That was months ago. Two days ago they said it would take 2 days. Today they said they would tell their supervisor about it. I asked why their web page to stop these emails does not work and was given nothing but a lame apology. I don't want an apology. I want their offers to stop coming to my inbox.

I got a letter, inside Reader's Digest, saying that I won a draw on July 28th for $500k with claim number and actual looking check to deposit for $5k to activate winning and 11/6th truck with 500k, yadda yadda. It's another name on letter prize award admin ** with another tel ** The letter looks copied over many times with BBB, Walmart, k Sears, Target, Zellers, Macy's along bottom supposed to call back after depositing, etc. I didn't ask for personal information - opposite told me to be careful and don't give pin number out, etc.

I was frustrated. How do you really know if you buy online at publishers clearing house; somehow scammers are getting your information. How do I know cc's etc are safe now.

I have being trying for hours to find a contact preferably toll-free number for Readers' Digest and have not as yet found one. I go to customer care and there is everything other than a telephone number. I tried Canada 411 and found a Quebec number. I would think that Readers' Digest would have a toll-free number, and/or a telephone number readily accessible for customers.

This is a company that continually uses negative opt out, unless you answer within certain time. You get magazines, books, CDs and DVDs sent to you that you never requested or enrolled for. If you refuse to accept the mailing, you still get billed for them. It takes repeated calls and letters to get them to stop billing you and returned merchandise is not acknowledged. I try to only order from companies that provide assurance that you have to clearly order an item, not ones where you have to tell them you don't want an item; I find legitimate because they provide postage paid return slips if you don't want or are unhappy with products.

I have received two bills from Reader's Digest. I never ordered the items that they billed me for. One bills was for $33.54 and was said to be past due: the other is for $43.85 and was due to be paid on October 19, 2010. There is no information about how I can reach customer service regarding these two bills.

Please look into my concern. I will not pay for somethings that I never receive. Thank you. The consequences are the money amount that was billed me for services not rendered.

I received 2 shipments of unordered select edition books. I never placed an order with Reader's Digest (RD) for anything. I have a 30-year policy of not buying anything that is associated with Reader's Digest. The invoice was $31.36, so I called RD's customer service and the agent wanted to argue with me saying that I ordered the books by using my email address. I then mentioned that there were hundreds of complaints like mine listed on the Consumer Affairs website. She relented and credited the amount and closed the account. Time will tell if this is resolved or not.

Here is what I think happened. I do subscribe to a number of woodworker's monthly publications using my email address. It is quite possible that Reader's Digest purchased the list from one of those publications to start the scam.

I want to be removed from their mailing list. The book I received was returned to RD but now receiving a bill past due. No order was placed. Please remove from future mailings.

I received a check for $4,98.50 which I was instructed to deposit in my bank account for the insurance payment on my $145,000.00 prize winning. I called the Bank PNC Bank in New Jersey, and Gieco Direct in Washington DC which both gave me the same answer this is a scam . All I know is now I have made 3 long distance calls but got the answer that I was looking for. Readers Digest shame on you for trying to Rip off consumers. I thought your magazine was quite good. Not anymore. I will not patronize Readers Digest ever again. I will also forward this on to others please be aware of this type of scam!

I received a bill from that I do not owe. I returned the book sent to me unopened. The post office gave me help to do it right! Please check the records. They will find the book returned. Also, they will learn that I won't pay for something I did not retain. Thank you. I have perfect credit which I intend to keep.

I too like all the other letters of complaint, received two books and two gifts and did not order the books. I would return them but I can not find an address that is not a PO box and or a phone number. I do not know why they are sending other than when you enter the contest they assume you have placed an order.

I keep getting billed for magazines I didn't order! And I want them to stop. My mom said I'm a minor and I shouldn't have did the surveys. I can send them back. They were never opened!

I received a "select edition" condensed book from Reader's Digest (why I do not know), which included some "bonus gifts." I promptly wrote "return to sender" on the box and sent it back. I am a book collector (rare and/or signed, generally first editions), a bibliophile if you will. I have no need or desire for "condensed books." Now I have received a bill for $30.71 for something first of all I did not request nor otherwise order and then "returned to sender." Why are they able to send these things one did not request and then have the temerity to bill you as if you ordered this material? I thought the company Reader's Digest was reputable.

I received a check in the mail for 4960.60 with a letter stating I won a prize drawing held on December 28, 2009. It told me to call this number and talk to Nicole to activate the check. By this point flags are up already, but for the fun of it I call. First Nicole was really rude, she just said yes I am a winner and asked me to put the check in the bank and call her tomorrow, then she hung up. So still having fun debunking it like I saw in one of the other comments about this same thing, I do a reverse look up on the phone numbers in the letter and find that it is to a cell phone in Vancouver.

I mean if you are going to run a scam follow through and get a number with the company name. That's when I decided to go on Reader's Digest's website and they said if you win a contest with them the letter will be signed by a Bill and mine was signed by Phil **. So today I went to the bank listed on the check (that really looked real), USBank, which is a well known bank, and the check was written in a TMobile account. I showed it to a banker telling her I knew it was fake. She took it to the manager and they spent some time checking on it and when she came back she asked, "do you enter contests?", I said "yes all the time though I never win". She said it would be quite a gift then like it was real. I had to convince her I knew it was fake and she went to check again only to come back later and say yes it is fake.

Although I still can't figure out the real scam, most scams mean the person sending the letter will profit in someway but in this one the only one that is in trouble is you. You get the check, deposit it and then after the holding period is up at the bank, it comes back insufficient funds from that account and you have to pay the bank bounced check fees which can add up quickly. But you can't really have the money so it just puts you further in debt. So in the end only you are out of money and the scammers get nothing. I've never known a scam to not benefit the person or people running it so this one has me perplexed if anyone has an answer, please let me know. Not that I want to try it, I just hate not being able to see it to the end. I did have checks mailed to me before and at least I talked to the FBI so I had closure in it, but this time I'm just left wondering.

I received a billing for $30.42 that is past due. This for Vol.3-10 Winter Garden. We did not order thisand do not want it. I have no use for this. We live in the Mohave Desert with no yard, just gravel and hot sun, not only not wanting it , but also never received it. This appears to be a scam. This could put a hit on the credit rating.

I also was sent a free gift with a sweepstake offer that looked pretty shady. I could not find a number to call tell them not to send me any more packages. In the meantime, I have received another package. Thank you to the person who found the phone number to call. I called and the guy insisted that I requested the books via an email which is patently false. He at first told me that I would still need to pay for the current book. After I told him I was sending it back with Refused' and Unopened', he relented and told me he would take off the charges. We'll see. No real consequences yet. It is just a hassle to have to deal with something I did not order in the first place!

I like Renata. We received reader's books without ordering them and for us. also there was no address or phone number but I found their customer service number and I want to share it with any of you out there who need it. It is ****. Call them first as they were very helpful and considerate and credited my account without hassle or having to bother returning the books I had not ordered.

Renata is 87 years old and is receiving books and tapes from Reader's digest she did not order. Some books she never received and is being billed for. She does not have a computer, so I am writing this on her behalf as none of your correspondence contains so much as a phone number or an address to where these items need to be returned to. Give us an address to send these books back and don't send anymore. Thank you.

I received a letter in the mail on July 15,2010. Claim Code: H3Q-Q10. I was a winner of the Dec. 28, 2009 sweepstakes drawing. $145,000.00 is the total prize entry claim code G75W-R10. A check for $4979.16 was the first payment. I called Wendy then deposited my check into my account on 7/16/2010. It cleared on 7/17/2010. On 7/23/2010 it was sent back to my bank. I am a single mom with no job and school loans. Everything is screwed up and I need it fixed ASAP. The police are after me, my account is over drawn, and they are going to take my school money to repay it. I have enough economic hardship, but this I cannot recover from.

I received a select edition and paid for it. I continue to get letters billing for another book that I never received and I'm now getting annoying collection letters. Consumer harassment!

Reader's Digest sent me two books I did not order and I've been charged $29.70. I want to know why? So what should I do?

We have now received and sent back four different CD's entitled "World's Most Beautiful Melodies". We never ordered these CD's and have no intention of paying for them. They never acknowledge the return of these CD's to them - they just keep sending and billing us for additional CD's and are now sending me dunning notices from a collection agency called NSA (North Shore Agency). This is a horrendous scam as they do not provide a telephone number to call. This scam has got to be stopped.

I am receiving a bill for $29.93 from Reader's Digest saying that I ordered a book, Vol. 3-10 Winter Garden and that my payment is late. I am confused because I do not remember ever indicating an order of this item. I wrote a letter to the company because they did not provide a telephone number for me to call and explained that until they send me evidence of my order request, they were to cease contacting me and to remove me from any further listings. I have not received a reply yet but I am concerned that this may affect my credit? I truly do not have any recollection of this order.

We have received at the above address, our home, a select book, Winter Garden, in the name of Mr. Joel M. P. He did not order the book and does not live at the above address. My husband, Melvin T P, just today sent you a check to cover his book as well as the book addressed to Mr. Joel M. P. Since no one of that name ordered or requested the book, Winter Garden, I am requesting reimbursement for the book charged to Mr. Joel M. P. Please let us know if you want us to return the book.

I have talked to someone at RD about clearing out Joel P's account. And please take Melvin's name off your advertising list. He has suffered a stroke and is not able to handle mail business.

Thank you.

Since January 2010, I have received two separate sweepstakes letters using the Readers Digest logo informing me of my winning a large amount of money in their sweepstakes. As I do enter the authentic Readers Digest sweeps, I opened the letters, which both enclosed checks for approximately three thousand dollars each. The check stock appears real and utilizes local banks logos with which I am familiar. However, the return stamp by the Postal Service showed a Canadian origin. After making photocopies of each item received, I drove to each bank and turned all documents over to the person in their Fraud Departments for their information.

I entered a contest. Later I received 3 books. I did not order these. Later I received a bill for $29.95. I do not want these books. I have not been able to contact Reader's Digest about this matter. I don't fee I should pay for these books I did not order. I don't even like to read books. Should I send the books back? Will this ruin my credit if I don't pay for these books? I have been harassed with bills for about a few months threatening to send my name to a collection agency.

I had been receiving mail from Reader's Digest. I would throw it away usually. But this time, I was bored so I open a letter from Reader's Digest. I still have all documents. I received a check for $3.950, to deposit follow instructions to the call and give no one any info. So I take it to the bank of Cloverdale, ask them to check it out before a deposit. They deposit the check and put hold on it for remaining balance of $97 thousand. The check was to handle bank fees or I incurred for non-collectable funds and as the bank noted which is interesting.

I called after the deposit. I thought the bank would do that is what they do for customers but also the check was inconsistent with check info. I was told by bank personal the company was not a real company. In fact, it is real and the next thing I know, I try to tell Reader's Digest and now I'm getting billed just as the man told me I would. When I called, I never order anything and now my bank charged me for the hold of a bad check. I told that guy to don't joke; I'm on the verge of losing it. I had anxiety attack from **!

I'm now trying to stop the massive amounts of bills and junk mail. They say she's paid in full through the end of this year. I've asked for the constant bills and junk mail 6-10/month to stop. They've told me the junk mail would stop w/in 3 months. I've written emails to them.

My grandmother has paid for a Reader's Digest subscription but customer service keeps saying she owes money. I also didn't realize that Reader's Digest emerged from chapter 11 bankruptcy in Feb 2010. This is probably part of the problem. Grandmother's account has been debited but Reader's Digest says she still owes them money.

I am a subscriber of this magazine for the past 10-15 years. I was receiving the subscription regularly for these past years. Since last year, I was not getting the subscription regularly. I have paid all my dues and subscription money. Please don't send me the collection of books. I have not received the March 2010 Reader's Digest. Please send me the same as soon as possible. Also I have been receiving letters from your side to pay 699/- which I have paid by Check.

I ordered a free gift from Reader's Digest, their mystery books. One was sent and I decided I did not like them. I paid for the book, wrote cancel on the bill and did not expect anything more to be sent. Since that time, I have been sent two additional books and have returned them as refused. I did speak to someone after the second book was sent. They said that no more would be sent. I just want them to stop sending books to me. If they do not, I will tell them I will keep the books at their expense. I am concerned that they will ruin my credit.

My mother who is 83 has received many statements from Reader's Digest claiming she owes them money. They constantly send her so-called free books that she has not ordered or authorized. Below is an attachment of my emails to them.

To whom it may concern: I am again informing you to stop your mail solicitations. My mother again received another unwanted so-called free book from your company. It was in her mailbox today. I am telling you, for the last time, stop, stop, stop sending her your products. We will not waste anymore of our time returning items back to you that she did not authorize or order. I specifically told you to take her off your mailing list over a month ago. What will it take for your company to understand this?

Be forewarned that any product that is found in her mailbox from you company from this point on will be directly put in the trash, and I am forwarding this letter and the previous letter that I wrote to you to the Massachusetts attorney general, the BBB, and a few other organizations that feel your business practices are predatory in nature. Thank you for wasting more of my time.

First, please stop sending me junk mail from Publishers Clearing House! Second, I received 2 books from Reader's Digest, which said "Free" on the cover. Now, I get a bill for $29.65 for something I did not order.

I still have both books. I don't even read this kind of material. I am unable to locate Reader's Digest!

I received an email to enter their sweepstakes. Immediately after entering, I received another email to confirm. Iopened it up and read that they were billing me $10.99. Now pardon me, I only entered a sweepstakes and it did say no purchase necessary to enter or win. Nowhere did I click to receive a subscription. I think this is not only wrong to do to people but that it is a definite scam. I immediately wrote them through their website as the email was a do not reply, and told them of our financial crisis and that I most certainly did not want to subscribe to anything and to please cancel. I have yet to receive a confirmation on this.

My daughter received a letter in the mail stating she had won $130,000 and received a check in the amount of $3900. Before depositing the check she was to call a certain phone number. She was told to get insurance for the money she would be receiving. The check looks legitimate, but she didn't enter any contest with Reader's Digest. Scam, right? Please get back with me on this asap. She is in a bad financial situation, and someone is trying to scam her.

Reader's Digest sent me a package in the mail that I didn't order, Blueberry Hill music CDs. Now, they have invoiced me for $75. I'll send CDs back ASAP but I don't see why I have to pay return postage for something I didn't order. I feel that Reader's Digest need to pick up the return postage. The quality of the music is not that good.

We received the unauthorized forwarded book "No More Brain Drain" from Reader's Digest in the timeframe of January 18, 2010. It was returned via USPS on January 26, 2010. To date the billing statement continues to show a balance of $42.75, the amount of the text. Furthermore, I cancelled our subscription to the Reader's Digest in October per Viacom. I'm truly disappointed in the company's policies and want them to take us off their mailing list for the book club as well as digest issues forwarded. I will buy a copy in the supermarket. We are retired seniors who are just getting by on our retirement and Social Security and don't need an extra payment for something we didn't want or order.

They have a sweepstakes that when you enter it you are also ordering a book. It is difficult to realize that you are going to receive a book and pay about $ 12.00. It's very deceptive.

I have just received another CD, which I did not order and which I do not want. I do not intend to pay for it or for any others that you may send. My wife mistakenly paid for two CDs that you sent previously but she understands that I do not want your products and she will not pay for further shipments. Please cancel the account stated above and do not contact me again. I am certain that I cancelled my subscription to RD, so please do not send me any more books or CDs. If more material is received, it is at your own risk because I will not pay for it.

I received a letter in the mail stating that I had won one hundred and thirty thousand dollars and I received a check for $3900.00. I called and they said that I had to put it in the bank and then call back after I had deposited it. I think that this is a scam because why would I have to deposit a check for expenses.

It is really a shame that people have to scam other people especially with the economy today. People really believe that they have won money and nowadays, it would really help people in financial problems. I did not deposit the check but if I would have, I would have really been hurting.

I received a document from Reader's Digest. They informed me that I won a lotto that was held on November 30, 2009. I received a check for $2,450. They state that I need to deposit the check into my bank account and pay taxes and insurance for the money they are supposed to give me ($155,000). In order to activate the check of $2,450, I have to call the number before I deposit it in my bank account.

Free gifts were not free. I have always loved RD; however, new tricks such as the "3 free gifts" that were not free is not what I expect from RD. If I receive the so-called free gifts (3 they said I was entitled to), I am required to take a subscription to a product I never wanted in the first place, then I would have to cancel in order to stop the product I did not want.

The cancelling would then maybe stop the billing for the product I did not want. I can get an alternative gift, a free download of one, not 3 gifts. I have seen multiple complaints filed against RD regarding this and similar things. These indicate to me that something is intrinsically wrong with the company's management system or modus operandi. Why doesn't free mean free and three mean three?

I also had the same problem with the book I never ordered-- and the insultingly chintzy 'free' ** that was packaged with it. Unbelievable! I sent two written statements with the bill testifying that I did not order the books. I found the phone number on another website and got the issue resolved. I admit I was pretty stressed out thinking my credit was going to be ruined for some junk I never orderedit seemed like extortion! I also agree with other posters that I get bills from them so often it's hard to keep track of how many times I've paid them for my subscription!

I cannot find a phone number for Reader's Digest to tell them that I never ordered or received a book called Still Life for which they say I owe them $29.51.

I received their health book, checked it out, and then returned it. I have received a threatening turn-over-to-collection-agency letter.

I just received a bill from Reader's Digest for $29.65 for something I never received or ordered. It also states that I am entered to win money in a sweepstakes. I don't know if this is a scam or not but can't afford to pay for something I never received. They don't even say what it was that I supposedly owe the money for. What should I do?

I receive a bill from North Shore Agency,Inc. saying i owe $77.96. I don't owe anything. I did order music but sent it back the next day and have not ordered anything since, That has been over 2 months. I refuse to pay for something i don't have and don't want.

jai commander une table des canadiens de montreal le haut une vue sur le forum de montreal et jouheurs et spectateur jetai supposer de recevoir ma table des que javai envoyer mon numero de carte de credis qui etais le 9 novembre la table etait dans le journal de montreal jaimerai savoir quand je vais lavoir merci davance arlette peeters.

I am not a subscriber to RD, however they continuously send me books and "free gifts" which they later bill be for. I was infuriated to find a "Past Due" bill for a book I never heard of, and never received. The bill did not include any phone number, and I finally found the number by Googling the company.

The service representative eventually deleted these charges, but reading about the other complaints filed against RD, and seeing my similar experience, indicates to me that something is intrinsically wrong with their system or modus operandi.

Try to cancel a subscription to get CD's. Wrote that the service neeeds to be ended and the company still sends the CD's. Have to write refuse on the package at the post office to get a credit on the account. This has been going on for many months.

This is the 2nd time I've had a problem with Reader's Digest. I stopped subscribing to them several years ago but they keep sending items & demanding payment with threats of hurting my credit. Today I received "Great American Songbook" with a thank you for your order & a bill for $23.51. Also included was a contest $21,000.00 customer-only cash prize. I want nothing to do with this company & never ordered anything from them in the past several years. Yet they enclosed a bill & either a dvd or cd(I did not open package)

The label on envelope of music is RDA Music Processing Center Dept 5555, Louisville, KY 40283-5555. Is there no way to stop a company from mailing products that are not ordered & then demanding payment. I have no telephone number to call and complain. I want them to take me off their "sucker" list. Please help. thanks

I have been receiving this magazine for many years, however, as of late I keep receiing numerous bills from them. I sent two payments- one on 6/29/09 for $13.29 and one one 7/16/09 for $20.00. They are now billing me for an additional $27.96. I receive so many bills from them that I don't know where I stand anymore. The $20.00 payment was for 2 free gift subscriptions and the latest bill is for the same two gift subscriptions. I cannot find a web address or phone to call.

After many years, I am 83, i hate Readers Digest. Not for the content, but because of the terrible I can't find it! It is such a busy style, bgged down with advertising! I used to manage an advertising agency and I would never have allowed such sloppy layouts!

Received the "Papaya edition" of Mind Stretchers unsolicited. Paperowrk with shipment showed no price, gave, in fine print, hiding on the back, an address to contact if we did not want to receive additional products of this type (sorry - I think I tossed it). Well then along came the "violet" edition and today I received a bill for that. They did respond to my e-mail, but denied any fault. Said they would cancel the charge and send me a return label.

I am receiving items in the mail which I never ordered and I had end up sending them back.Today I went on their web site and checked the account number on the statement .They have billed me for hundreds of dollars.

I received a letter From Reader's Digest saying I won $119,000.00 and an enclosed check of $3,628.00. After reading other complaints smilar, I did not deposit this check but wanted to go on record so that no one else is scammed and mayby prevent them from losing their own money due to this scam.

I was offered a free book in connection with some kind of lottery, contest or whatever. Specified was my ability to cancel any future shipments, but keeping the book they would send. Shipped was "Mind Stretchers," a paperback volume, of puzzles. I don;t want further shipments, but the only phone number appearing on the ReadersDigest.com website is an 866 for Amazon.com, which denies a connection with Reader's Digest and claims inability to do anything about cancelling further shipments (or charges).

Received a letter claiming I had won 65,000.00 a third place winner, in Readers Digest Sweepstakes, which I do enter some on line.Also included was a check in the amount of 3043.75 that I was to deposit in my bank account, to cover handling, insurance,duties and tax. As soon as they received back these fees I was to receive my winnings within 24hrs by FedEx. I do understan the they would stop payment on that check and I would me liable for that money.

have received numerous bills for item I did not order and never received.

$23.78 for worlds most beautiful melodies timesless melodies. shipped 6/9/09. Actually, I was out of town since mid-may returning only in mid-september. there is no way I could have ordered this item. so far I have only received bills.

Like others, I too just mailed in the sweepstakes entry. A few weeks later I got a selection of books and a bill for $29.09. I did not order these books. Someone help!

I received books which said free then I received a bill for 29.95. I am going to return the books if I can find an address but so far have not been able to. I resent the fact that I am going to have to pay postage on something I never ordered. can this be stopped? a big hassle making a trip to the post office, my gas, my time, my expense

My 87 yr old father received a box from Reader's Digest that said "FREE CONTENT" on it. He then received a bill for $29 for them. This is the 2nd time that they sent something that he didn't order. He hand wrote a letter to them asking them to stop sending him things. I have told him to just write "RETURN TO SENDER" on anything else that he gets from them. This hassle is not worth the value of a magazine.

received readers digest books. did not order. received bill via my paypal account. i dont have a paypal account. payment put on hold by paypal pending verification as billing coming from unknown 3rd party. still receiving demand to pay. books on kitch counter, unopened!

you sent me a book i did not order and you wamt a check for $29.65

They sent me a free book...then a bill.
I paid it and told them to cancel & don't send me anymore of their free
giveaways and then a bill. I just received another bill. If they send
another book, I'm not returning it. I
told them to cancel whatever made them send it in the first place. They are
taking our address from our subscription & abusing it. I will not
pay & will not send books back. I have

given them notice in writing to STOP.

I received an unsolicited Reader's Digest Condensed book in the mail. I did not return it. Another book has come with a comment "New customer gift". I am refusing the 2nd book and am writing a letter refusing to pay the invoice for the unsolicited first book since there is no telephone number or contact numbers.

I sent in a sweepstakes entry that apparently also 'joined' me to their "not a book club" Mind Stretchers. It plainly said no purchase was necessary. I have received a book but no customer service information, account number, contact information at all for how to inform them that I do not want any books. If anything else comes in the mail, I plan to return to sender without opening it.

I went online to try and find some contact information and instead found lots of complaints where they have ripped other people off in the same or similar manner. I have not actually received any billing for this as of yet. I wanted to stop it before it happened but have no way to notify them about the problem.

Reader's Digest started sending me books and "free gifts." I then got a bill for things I never ordered. I tried calling them, but there is no trace of a phone number in any of the paperwork they have sent. In these economically hard times my family can not afford to pay for items that are inconsequential and were not ordered.

I am being charged for a "book" or something titled THE LUCKY ONE. I never ordered any book or anything except a one time subscription of the Reader's Digest.

This bill that we just received even has a surcharge of $1.75 for "postage, handling and other expenses"

Same as many other complaints. My son Roy Merrick was subscribing to Readers Digest and had added me as his guest and paid the bills regularly. Unknowingly I also subscribed and have been making the payments. I was only receiving one magazine and my son has just figured out I should be paid up through 2012. However, I keep getting bills and past due bills. Something must be done.

I received Readers Digest last year, not sure when my subscription ran out, but when it did run out, I never renewed it and didn't want it anymore. They sent a couple issues after that and I just threw them out because I wasn't interested in them and didn't order them. Now I'm getting threatening notices from them that I owe $15.98, which is the special yearly bill. I don't want to renew it and don't want the magazine anymore. This is forcing me to take their magazine. I'm not paying it.

I won a sweepstake that was held on June 5, 2009. The amount won was $255,069. They had sent me a check for $4,321.96 that same day the letter was sent (June 23, 2009). In the letter, I was told to call either Peter G or Nancy B to activate my claim before I deposit the chech in my bank account because it was important. After I called him, I went to the bank(Founders Credit Union) with the check and cashed it, but since it was such a large amount there was an 11-day hold on it and it wouldn't be released until July 10, 2009.

After my 11-days were up, I went to the ATM to withdraw money, but I couldn't get any out. I then went inside and asked the teller about my 11-day hold and was it released today? They had informed me the check was conterfeited and none of the money was released. So,I went back to my house and called Peter back and told him everything the bank was telling me. All he was saying was the check is real, it's not counterfeited, and no bank in America should be holding a check for no 11-day period. The next day, I went back to the back to add money in my account and notice the $4,321.96 check was still there. I asked the teller why was the money still in my account if the check wasn't real? They told me since I had deposited it into my account, it would be a while before they could remove the money from my account. So, it's frozen in my account and I can't do nothing about it.

I started receiving calls from them about 10 years ago asking if I was happy with my subscription which I never had. I tried calling the company to no avail and they stopped calling for awhile. Few years later started up again with the same questions, I just ignored. Now I am getting calls from a private name and private number, most recently last night at 9:30 pm stating that they were Reader's Digest and again asking if I was happy with my subscription. When I told the man that I did not have a subscription and started to ask him why he was calling me and why so late, he hung up on me. The calls have been coming again for about a month.

I am a senior and can forget. I paid ck # 6606 July 15 08 for one year of Readers Digest. Rec another bill in August and forgot I had paid thru July 09. I again pd ck # 6616 August 25th 08 and when I realized I had, I assumed this would be then through July , 2010. $24.98 each ck. I just rec another bill for $24.98 and can't get through to resolve this.

Received book in mail stating FREE.

I did not order or want it in the frist place nothing is free.I tried to send it back worte on box return to sender do not want.This Great P.O. of ares return it to me stating I have to put $2.77 postage on it to return I never opened this package.Now am being built for a new book every two or three months.

Received a letter with letter head coming from Readers Digest from the Managing Director of Prize Award Dept. It stated I have won a lump sum payout from the Sweepstake Draw in amt. of $255,069.00 There was a check for enclosed for $4,780.04 drawn on BNY Mellon Trust of De. from the account of AIG Annuity Insurance Company. Before activating I am to call Peter G or Nancy B before depositing check. The check was to cover any charges required before I receive my lump sum of $255,069.00 and was forwarded by their licensed, bonded North American Agency.

The 888 # on the letter head did not even work from my area.. Called the number and when I mentioned scam, he kept hanging up on me or transferring me to a dead line.

We had a subscription to Readers Digest magazine (RD). When the renewal offer came in the mail we did not return it as we had decided we would not renew the magazine. Then we got a bill for the renewal. No phone number or contact info was on the bill. From the web I called their customer care number.

Spoke with Jam who said she was in the Philippines. Jam said if the subscriber does not write to RD to cancel then RD does an auto renewal and bills you. When I pressed Jam she acknowledged that we had not asked for this auto renewal. Jam said she has canceled the subscription and we do not have to pay the bill.

The consequences are that it takes time to search out contact info for RD and to call to cancel a subsciption that we HAD NOT asked for. It feels like a deceptive practice for a major company like RD to be doing.

I continue to receive a past due bill of $25.97 for books I did not order. I have called, sent email, written on statement to cancel but I'm still receiving bills. I am sure their next step will be threaten me with collection action. I am paying their invoice to get rid of them and will never subscribe to their magazine again.

I get 2-3 phone calls per week from a "Readers' Digest" representative asking to discuss my subscription (which I do not and never had). I have asked repeatedly to be taken off the call list, but so far this request has been ignored.

I have received a bill for $26.53 for a book entitled Mind Stretchers which I did not order.

We have subscribed to the Readers Digest Magazine since the mid 1990's and had no problem with them until 2008 when we started receiving unsolicited books in the mail from The Readers Digest Book Processing Center in Louisville, Kentucky, followed by a billing notice a few days later. My wife returned the books as we received them via the post office mail box thus we have no record of returning the books. She also wrote them a letter requesting they cease sending books. There is no phone number to call on any of their correspondence.

I then sent an e-mail to a customer service address I found on-line.I stated that I did not enter into any agreement with them to send me anything except the monthly magazine and to please cancel my subscription because I was not pleased with this unethical business practice in which they have chosen to engage in.

D. Wells from Readers Digest customer service responded saying thee product I claimed to have returned had not reached their warehouse and in order to credit my account properly she requesting I give her the title of the product and the full name and address under which my account is listed. I took this as dealing with me in bad faith because How can I give her a title of the product when I had returned it unopened and my full name and address is reference on the Question reference number on my e-mail.

So I chose not to pay Reader Digest for the returned product and cancel my subscription. However yesterday, I received a threatening letter from them to turn the matter over to a collection agency and and post a derogatory against my credit. I Sent them a check for $48.50 for a book I sent back and multiple shipping and handling fees for trying to collect on their scam. I made a mistake I will return all of their magazines and books in the future (they will be back) via the post office clerk requesting a signature. This whole scheme is maddening how does big business get away with type of unethical behavior?

No mater that I send back the NO!!!!!!!

envelope I am still sent the product with a bill even after sending letter to discontinue. It is eather order and not being able to pay for My R/x's. If this is your way of conducting your contest remove me from your contest list. My income is only social security of $800 a month & my R/X bill is $700 a month.

Past due bill by mail, six eight weeks ago, returned asking for information as to what I was billed for? Letter in two weeks asking that I furnish them with the date of my last check to Readers Digest, I did, by return mail another bill $45.85 and collection agency warning.

Book via mail refused returned four months ago. Unable to contact by phone. I pay all my bills the day they arrive.

These people are ridiculous!! Its as if their mo is to sent people stuff without their knowledge. They label the items as free gifts then in a couple of days you receive a bill that you ordered something and that your payment is overdue.

They don't put any sort of contact information so that you can get in touch with them about the issue.

You know what, I am a college student who works really hard to pay for college and i don't appreciate having to deal with enormous bills that i didn't ask for! I did not order anything from their company and i don't understand why i'm being billed.

I have tried to contact someone to cancel my mother's subscription to the magazine as she passed away on May 5, 2009. Her address was Edgehill, 1209 Palmers Hill Drive, Stamford, CT 06902. Please do so now and send me any refund available and appropriate.

Thank you.

how can they get away with what they call continous renewal service when i have never signed or talked to anyone. All i want is to STOP GETTING THE MAGAZINE!They keep sending bills,and i will not pay for another one.Havent they seen the web page of complaints?

Rd renewed my previous years subscription without my permission.I no longer wish to receive this publication and want them to quit sending me bills for this publication.They offer no way to communicate with them and this very madding.

It all started with my son's school fund-raising. I started with the $10 annual subscription, but never once did I renew the subscription, yet the bills kept coming in the last 2 or 3 years. I thought about calling them but there is no contact number. Since the magazine is not bad and the price sounds affordable, after a couple of so called reminders, I just decided to go ahead and paid, hoping after the payment, toward the end of the subscription, everything will be over. Of course, it never happened that way. I always own them money for something I didn't order, and as far as I can remember, I've been paying (in full amount) more than once a year. Yet I have not got all the issues as promised.

Today I received the final reminder again, and got really fed up with the way they do business. I was searching for their contact number online, and happened to read so many similar complains about their service. I'm going to call them tomorrow. Hopefully the nightmare will be over soon.

I purchased my wife a subscription to R.D. last year and had it sent in her name. Today in the mail we received a 'Final Reminder' demand to pay a bill we never requested. Bill states that the status is 'deliquent' and past requests for payment have been ignored by Nancy Puehl (my wife). States overdue by '3 months'. Action required is 'immediate payment'. We never ordered the subscription, nor did I agree to a continuous renewal service. Nor have we received any magazines after the previous subscription ended. This is a scam of the first order.

We are afraid that R.D. will contact the credit department and ruin the credit we have built up over a lifetime. This is very stressful to us. Is there anything you can do to help? Typing in their website name does not connect me to R.D., but to other companies selling discounted R.D. subscriptions.

Billed more than once for mag subscription I did not order nor do I want. I know they are

desperate for subscribers, but I do not wish to be one.

In January of 2009 I received Volume 1 of a series of books from Reader's Digest in the mail. I wondered why I had recievd it as I hadn't ordered any books from them. I have a magazine subscrition with them but that's it. I checked the package thouroughly for an invoice or membership agreement because I'm always a little suspicious of "free gifts". There wasn't any paperwork included with the first book.

In March of 09 I received Volume 2-09 The Brass Verdict. There still wasn't any paperwork with that shipment. Today, April 21, 2009 I received an invoice asking me if I have overlooked the payment of $29.01 I "owe" them. I called them (there wasn't a number on the invoice. I had to look it up online 800-463-8820). They said they would cancel my "membership", any future shipments and credit the amount of $29.01 to my account.

I have never subscribed to Reader's Digest but my elderly father has paid for me the magazine as a gift subscription for many years. Reader's Digest has sent me two copies of select edition books that I have never asked for much less ever talked to anyone about at RD. Now I am receiving an invoice bill for $29 to pay and I do not have a job to pay this bill. If I do not pay it, they will send me to a collection agency thus ruining my credit!! How can this be legal. After reading all of the same complaints here, why is there not something being done about this scam?!!

My credit will be ruined and it should not be my fault!!

They sent an e-mail that indicated I was eligible for a free gift, which was a book. I clicked on it and as soon as I read that although the first one was free, they would bill me for other books, I closed out the email. I NEVER answered a question to indicate to them I was willing to enter a contractual obligation to enter into their book club program. Nonetheless, about a week and a half later I got a book from them - the same one they descrive as a free gift-Extraordinaru Uses/Ordinary Things.

And about a week after that I got a bill for $43. Some free gift huh? In their invoice there are no telephone numbers for customer service. You have to look it up online. It is 800 463 8820. I am sending the book back to them after I get their pre-paid postage label. I talked to them and they said they will send this to me and suspend my bill for a month. Reader's Digest book club is less than honest. Unsubscribe to any emails they send you and DO NOT enter any of their contests!

Like most of the people who's stories I have read above, I also received a Free book from RD. They also inclosed an invoice for this FREE book. Also, like most of the people above, there was no telephone number to call. I went to the RD web site and attempted to click on Customer Service and contact us. Both links did not work. I was finally able to find a telephone number on the web site of Comsumersaffairs.

I paid for the book using that telephone number and my credit card. However, I have also cancelled that credit card so that they cannot use it again in the future. RD used to be a great company and I enjoyed reading their magazine but, after reading the comments above about their scam, I will no longer read or subscribe and any letters, books, magazines, etc, that are sent to me will be returned to them as Refused by Addressee. Let them pay the postage both ways. I am also keeping all the previous materials that they have sent and will resort to Legal action if they persist.

I received a bill for $17.98 for magazine subscription renewal addressed to my summer home in Pembine, WI. I spend winters in Florida, leaving Wis. in late October. I have never renewed nor do I wish to renew or have ever received any issue of a renewed Reader's Digest.

Was a Readers Digest subscriber and did not renew when my subscripton ended. Since I had no intention of renewing I just threw renew envelope away. Little did I know that if you do not reply, Readers Digest takes it upon themselves to ASSUME you want your subscription renewed. IS THIS LEGAL??? Am I responsible to pay for their mistaken assumption? I did not renew the magazine, yet Readers Digest continues to send copies to me and also continue sending bills.

This is very irritating as there is no phone number to contact them. Also like other reports I have read on your web site, will this be sent to a collection agency? How frustrating to deal with a company like this. No matter how cheap a subscription is, I will never order another from Readers Digest!!!

I have been receiving Reader's Digest magazines. I have NOT order them. I have sent and copied the letters indicating to Please Stop Immediately. And, the magazines have continued to come. There is no phone number to call. This needs to stop now!

I will think about the attorney. We cannot afford one. I am ready to call the Local TV station however.

I am constantly dunned for payment even though the payment has already been made. I keep sending copies of cancelled checks showing that payment has been made. Then they send letters from the North Shore Ageny (collection). I am so annoyed that even though I enjoy the Readers Digest, I am cancelling today! I never ever want to subscribe to anything else of theirs.

II have received a bill for Readers Digest that I do not have. After a couple of invoices (which I returned to them) I received a Collections Agency letter. Now I've received a letter from Reader's Digest saying I owe them $52.48. There is no phone number to contact them nor is there a website. I continue to mail the letters back explaining the situation, with no resolve.

I'm afraid this is going to show on my credit report! This is ridiculous! I have no way to contact them to get results. I'm not paying for something I don't have. With the credit issues today, I strive to keep my credit rating clean, and I don't want this to be a mark against me.

I received a second bill amount of $29.93 for free gift shipped 01/09 to my old address, which I newer received.

Reader's Digest offends me and intentionally wants to damage my credit report.

I have recieved a bill from Readers digest today. It was for a book i did not order nor desire to order that arrived at my home in a box labeled in large letters as ' our free gift to you' . I did not send it back as it was unsolicited and labeled free. I simply threw it in the box i donate to the local library. i have now recieved a bill for $29.12. This bill has no phone number to call. I then went to their website and was also unable to find a number or email adress to dispute this.

i have a limited income and i cannot afford to pay bills i don't feel i have rightfully incurred. I also have good credit though and i don't wish something silly as this to affect it. How can this company legally send these arbitrary bills to people? There is absolutley no way it seems to contact them either. What can i do? Do i have to pay them? It really makes me angry that in this economy someone can simply find your address and send you a bill for nothing a nd expect you to pay it.

This is an unresolved issue.

company cont to send renewals and attempts to charge even after numerous spot letters

Received free gift with book I had not ordered. Called customer service and said if I returned the book they would not continue to invoice me for it. I advised them that since I did not order the book I was not obligated to return it. They are welcome to come pick it up from me. This is a recurring occurence with Reader's Digest. Same thing happened over a year ago. I do have a subscription to the digest and wonder if they have a scam going to invoice existing digest members for books.

I received a shipment of music with a missing CD and the plastic container was broken. There was NO information concerning contacting RD. Your webb site gave me a number and I was able to resolve the problem. I requested that Bryan record and play for his suppervisor my displeasure. I request conformation that the suppervisior listened to the recording. Thank you for your good service

received a check for 3,867 and letter telling me I won 117,052 from readers digest sweepstakes dated february 6, 2009. I deposited check and 2 days later it bounced leaving my account 847 overdrawn. I was told to send 2,600 on tuesday to cover insurance on my prize. instead I called AIG and learned the check was fraudulent. They told me I could utilize 1,000 which I did to pay a couple bills.

I paid money I did not have. I am, disabled and have limited income. when you have low income, everything must be paid according to a plan. I don't know if my bank will charges fees but next month will be tough to get through. will probable catch up in several months.

Ihad subscribed for Reader's Digest . I did not renew my subscription for next yrar. Now I am getting letters from RD to pay for 3 issues they sent me after the subscription period was over. They claim quote " as you agreed in a previous renewal you are in our continious renewal service."

1. I have not signed any automatic renewal papers.
2. I am being billed for 3 issues which they sent me ( but they do not write how much for the 3 issues.) they want me to pay for the whole year.
3. I do not wish to subscribe for rd and shouldn't have t pay for the issues I did not order.

Kindley resolve this dispute and tell them not to haress me.

I have been subscribing to Reader's Digest for over 25 years. In November 2008 I received a certificate and letter from Reader's Digest stating due to being a long time customer I was entitled to 4 free gift subscriptions with the renewal of mine at $17.97 for one year. I sent in a check on December 6, 2008, and also requested 3 gift subscriptions for family members. I received an email confirmation from Reader's Digest for this order. I have yet to receive my subscription and no one from my family has received theirs either.

Now I am receiving "Past Due" notices stating I owe $45.96 for 2 subscriptions. (I checked with their website and it states I have a subscription for myself and a gift that was renewed in 5/08? and that I now owe $45.96.) My payment of $17.97 is NOT posted, and I have yet to receive my subscription. My family has not received theirs either. I have written letters to RD asking them to please find my "paid" subscription, and stop sending notices for the "renewal" to no avail.

readers digest keeps sending me short stories. i finaly talked to repesentive and cancelled my account since then they sent me two more books in which i sent back. now i get abill for 29,00 dollars and there are phone numbers to call. now this is out right stealing. they also threnten debt collection. i want to know what the authorities are doing about it. readers digest is in for a rude aqwakening. this time they dealt with the wrong person. a copy of there material has all been sent to my lawyer. im supprised you people havent done anything. i say to america dont associate your self with this awefull company. there time is comming.

these people can cause real havic on your credit. i will also go to news agencies and like i said there are other way to get results

Within the last few months i have been receiving books, from Reader's Digest that i did not order.I have one book, that was sent and received out of (5) books total. Over the last couple, of months i have been receiving billing statements for books, that i have not received. Now they are asking me to pay ($158.17) as of 2/20/2009, this is the second notice, for books i never subscribed to in the first place. Please tell me how do i go about, what steps do i take to stop receiving their books, and free gifts.

As i have been unable to find a phone number or e-mail address on their billing statement, and i frequently get phone calls from someone wanting payment, that is in a foreign country, maybe India, or Pakistan. I am sick, and tired of Reader's Digest doing this, i just want someone to do something to make all this greif, for me and others to end. Thank you

We received a gift subscription last year (2008) from a friend. We did not renew the description. In February 2009, we received a past due notice from Readers Digest for a book that we supposedly ordered and did not pay for. We did not order the book or receive the book. Readers' Digest did not give a number to call about a problem, only asked for a credit card number.

*****Janet of Felch, MI (02/17/09*****
I have been trying to e-mail Readers Digest to tell them NOT TO SEND me any more of their books, Select Editions. I can find no where to do that so I'm trying this course of action. I got the free one but do not care to receive any more. Thank you. I guess this is sort of a complaint - why doesn't Readers Digest make it easier to do a cancellation by e-mail. I searched for 1/2 hour tring to find the proper place to do so. This site was all I could find.

Reader's Digest kept sending my 84-year-old mother who has dementia bills that said, Time for Renewal, Payment Due. So, she paid them, again and again and again. She has a subscription until 2013 and she is 84! Tonight they called her again and berated her for her credit card number. She said she didn't have it and they wouldn't give up! You can get their customer service phone number through 800 Information.

I would love for there to be a class-action lawsuit to stop their shenanigans against seniors.

I have been getting bills from Readers Digest for months. The last one with a RED BANNER that said, 'BILL ENCLOSED. DUE AND PAYABLE.' I don't owe them anything. Mine and a gift subscription are paid until 12.09. What they WANT is a RENEWAL, but their paperwork says I owe them money NOW. I called them to verify the subscriptions status. It is correct. I have written to them via their contact information on their site. I expect them to cease and desist..at the same time knowing they won't. Why is there no legal recourse against this scam?

This is my second call from a call center asking if I wanted to renew my Reader's Digest subscription. I told then I've never had a subscription with Reader's Digest and was not interested. I also (with great emphasis) told them to take my name off their list. I'm NOT INTERESTED in any future offers or calls! At the end of the call, I told the caller that any future calls from them will result in me contacting the Nebraska Attourny General's office (it's a known fact that he's interested in running for higher office).

This is a pain in the neck. I don't know what game they're playing, but I told them to STOP IT.


I received a bill from Reader's Digest Association for books that they sent and that I never Ordered. The box that the books came in said in large print across the cover FREE GIFT, as a subscriber to Readers Digest I thought how nice they sent me a sample of books to try out. I have gotten such things from other subscriptions that I have received in the past.

My Question is am I obligated to have to pay the bill on something that I never ordered or was not included in related materials that I have ordered from the same company?

I have recieved several of these notices from Readers Digest. My father who has the same name as I do thought one of these bills was his so he paid it. I believe the charge was for $28.57. I would just prefer to receive nothing more from Readers Digest either good or bad at this point.

magazine has been sent and I DIDN'T ORDER IT. I WANT NO MORE! IT SAYS DEC.09 FOR EXPIRATION DATE.

Seems Readers Digest is still at it. I received an invoice in the mail for the large print edition of the Readers Digest Magazine. It was sent with only an initial and a last name. Our address listed only our street name and no number. There was also not a phone number to call on the invoice. Said that this order was placed on 12-23-2008. I found a phone number through this website and called. They told me a card had been filled out from a magazine insert. I thought well maybe someone did send a card in using our name. I asked the gal to send me a copy of that card. She agreed to do that and I also told he that we did not want the magazine. We had not yet received a magazine. A couple of days later we did get a copy in the mail.

Well then in January we received another invoice saying our payment was past due. I again called and this time spoke to a man who said that could not speak English very well. I told him we never ordered this magazine and we were also to receive a copy of the subsciption card mailed in. He told me that was against there policy because this information is confidential. He then asked if I wanted to pay for the magazine with a credit card!! I said no and I want the magazine cancelled. Well today 2-4-09 we received another magazine.

Our postman also left me a note today saying Hi, somhow this company sent out your magazine without a complete name and address. Can you contact them ASAP and get this corrected. Thanks. If he only knew! I am going to give him a copy of this comment for his reference to see if they are delivering many others in my city of about 20,000. I wonder what is going to happen next.

The Reader's Digest sent me a flyer with my subsription of magazine about a free gift which I accepted to be delivered to me. Few months later, now they send me a letter saying I have not payed for the gift that sent me. The gift is named Mind Strechers. I read up on the internet and came to know that they have been duping the same way to several other people too.

These sort of scams are a financial burden to us, who have to survive on low income.

Recieved a bill for $42.55 for something called disease free which I don't know what it is, and I didn't order anything like that????

In sept of 08 I renewed my subscription to R.D. along with free gift subscription. Again in Nov of 08 I sent payment in for extended renewal and another gift subscription. My last readers digest mag was delivered for oct of 08.

It is now the end of Jan 09 and feb's edition should have been delivered. In Dec of 08 both family members called to thank for thier mags. I am hoping they will let me borrow thiers since I have yet to receive one in last 4 months. I have called 5 times about this and they have record of payments and am told someone will return my call to fix this problem. I am still waiting.

Reader's Digest began to mail out billing for 2009 in Nov, Dec. of 08. We did not choose to renew the book and did not respond to the bill as before they only sent it when it was payed for and they said if you do not want it forget the bill in Nov. Dec. Well, Jan. came and we received a book and a bill. For 2 mos. I canceled the- scriptions,according to their directions. I don't want the book. and yest. for the 3d time another due notice for $24.98 enclosed and won't take NO for an answer envelope to make the payment. They won't take no we don't want it for an answer.

Theres no phone number to call them either about this on any of their billing. I have sent the dune of $24.98 back and wrote canceled already on the return mailing. I feel like they are taking advantage of the sit- uation and trying to make us take it no matter what we say to them. Please know we will not be black-mailed into it if they send the book for the entire yr. of 2009. Enough is enough. Thank you for this opportunity to tell someone about this problem. from,

None, except it is harrassing and also I do not want them placing this on a credit report against me because they are the offenders.

My grandmother sent us a free subscription for Christmas last year(at least that was the info I received from them) for this magazine. Then this year we were sent another notice that we were receiving this magazine again for Christmas from my grandmother. I just received a notice from Reader's Digest stating that this was our 2nd notice and that we needed to pay $13.98. I do not read this magazine nor do I want to pay for something that I did not request. What is going on? I don't even have employment so am I expected to pay for something that I did not ask for?

I received a box from Readers Digest. on the front it said in huge red letters Free gift from Readers Digest enclosed send no money. inside was a large puzzle book and a card. the card said This is not a bill. I didn't think anything about it. I figured it was a publicity stunt! I have never liked RD and have no interest in their magazines.

about three months later I started receiving bills from them demanding payment for that single puzzle book. they are demanding I send them $26.47 for a puzzle book. I sent them an email demanding they cancel any forged sub and to wipe out that fake debt. I also asked them to send to me via snail mail proof ie a sub sent in by me in my handwriting signed by me requesting a sub. they ignored my request and instead sent me another bill demanding payment. I do NOT owe them any money and will not be bullied into paying for a dummy sub they have made out in my name.

They are attempting to collect on a fake debt and will more then likely attack my credit score with this false collection!

I responded to a postcard about a free sweapstakes offer and called the number. The person who responded identified it to be a Reader's Digest offer. I declined all the offers which required me to put out money. At the end of the call I was told that I would get free gifts. Subseqently, I got several boxes in the mail from Reader's Digest with free gift printed in bold letters on the boxes. After some time I began to get statements both at my workplace(address above) for $29.12 and at my home address for $26.47.

I looked all over the papers to find a phone number so I could call to clarify the issue. There was none. Neither could I see what items I was being billed for. I subseqently returned one of the statements with a message that I had ordered nothing. I then got more statements at both addresses on pink paper. The final one I got to the above address said on the envelope INTERNAL REVIEW Charles Dean. There is still no phone number provided.

After repeated examinations of statements, I finally saw the items for which the charges were being made, neither of which I ever ordered. Checking online I found that several other persons have been victims of this scam. I would like this harrassment to end. Thank you. My concern is that they will take steps that can damage my credit or cause other problems for me.

I am receiving bills and have not ordered any subscriptions since my death in 2007. My daughter (who is writing this) keeps getting bills from them, even though I obviously did not order any magazines. don't remember signing up for an eternal subscription! And they are going to send this to a collection agency.

It is very frustrating and upsetting to my family to receive such threatening correspondence to a deceased parent. Will they stop at nothing? Where can we sign for a class action suit?

I received a number of renewal notices/bills, the latest ones indicating delinquency. I had originally not intended to renew my subscription, but in order to avoid delinquency on my credit report, I remitted a check on December 13, 2008. I received another delinquency notice, indicating no payment through 12/30/08. Even with slow mail, I cannot believe my check has not been received. I would appreciate being contacted so I know this payment was received.

months ago i owed readers digest some money. one bill was for 34 something and one was for 56.65 which i payed for through my visa. when i got the bills they had taken more money out then they should of so i called visa and corrected the problem. i thought it was all looked after because i havent heard from they in months. now they are sending me a bill saying i owe them 56.65 and when i call there nobody helps me out. they just say i owe them money.

so i am looking for someone to help me with this matter. to me this is fraud and i aint paying them nothing. i have already payed this. thank you and hope to hear back soon.


I have been mailed several overdue notices, and I've been patient thinking maybe you people needed to update your records and that it would happen soon. My magazine subscription was paid in full on 7/12/08, check #1169 for $10.00, which you endorsed. Now can you please stop sending me overdue billing notices. Enough is enough.

I'm just annoyed, please stop!


I receive Readers Digest Tapes for the Blind, a free monthly serevice of the magazine. Recently I received a bill for extended servive: $10 for the next year, $5.00 for the following year.

I beleive this is a swindle. My understanding is that there is no fee for these tapes, as do a number of co-recipiants. Further, the return envelope is addressed as above (Red Oak, Ia), not to Pleasantville, NY.

Of course, I am not going to send them anything, but I wanted to alert others to this scam and embarrass whoever is trying to pull it off.

I resent that an attempt was made to stick a hand into my pocket and grab a handful of my money. I am not skeptical of Readers Digest organization; I know how misleading and intimidating some of their subscriber solicitation partners' tactics can be. But this, I think, goes a step beyond mere hard sell


I had subscribed to Reader's Digest and after receiving call after call after call from them trying to get me to renew early I told them I would not be renewing due to their annoying phone and no matter how many times I asked them not to call they continued..sometimes twice in a day.no matter how many times I told them not to call they never stopped. I also received a nasty letter from them saying I had been terminated due to no response. I called (800)304-2807 and got an agent and told him that I would never do business with them again due to their annoying calls and nasty letters..He assured me I would not be called again..Next day another call..This is after I received their termination notice..I am on the do not call list and it's my understanding only companies that you do business with that are allowed to call. I can only imagine how the elderly handle this. Hopefully someone can do something about them.

Received renewal notice for own subscription and chance to give two FREE subscriptions. Mailed check to RD and it was cashed in August 2008. Continued to receive renewal notices in mail -- just ignored, because already paid. Noticed on mailing label says subscription ends Jan 09. My two free subscriptions received their first copy in December 2008. Have sent TWO customer service emails through RD website. They say You will receive an answer within 24 hours. I have heard NOTHING.

Today (01/02/09) received notice my subscription has been terminated. I have emailed now the THIRD time - they say I will hear something within one business day. We'll see. Have requested that if my subscription is, in fact, terminated to refund the money sent in August 2008 -- since it, obviously, did get me a renewal subscription. Am very dissapointed in RD, which is like an American institution. If I get it cleared up, don't know if I'll ever subscribe again.

I received a "Sweepstakes" entry claiming "No Purchase Necessary".Along with this was a form to order "Select Editions" which I declined.A few weeks later I received the first edition along with a bill.Recently also I received a "Discount Offer" for the actual magazine which I have ignored because I am not interested.Today I received ANOTHER Select editions, along with a bill. I DO NOT want any of these things and I am not sure how to get this to stop.Like I said above, all I did was enter their sweepstakes,which now, after reading some of other peoples letters,seems to be fraudulant also. Please feel free to contact me with advice and a solution to this nagging problem.By the way,I am presently unemployed and on a limited Unemployment compensation plan so I REALLY cannot afford this CRAP.

We've been inundated with mail and phone calls soliciting our business. Lately, when I've received a phone call, I immediately indicate that I've asked not to be called and I try to request to be put on their do no call list. Each time they've hung up on me.

Currently a nuisance, but I also get irritated that they ignore the law regarding the do not call list.

This is an update to my previous report. I have received my credit from Readers Digest.

We received a bill stating Delinquent and that previous attempts to collect were IGNORED. It further stated that we were n Continous Renewal unless we tell them to stop. We had not received any bills previous to this. We had never agreed to a continuous renewal service. We did receive attached to the magazine, notice that it would be our last copy unless we renewed the subscription. We did not renew!

We received the bill today, December 29th which stated that we must pay before the 3rd of January,or action would be taken. Since we considered that they meant collection, which would effect our credit status, we went to the Post Office immediatrely to mail the check. (the check was for $24.98 which is an outrageous amount for a year of that magazine. I can get it for @9.98 as a buisness owner.) There is no way to contact them except by the address of the Payment Processing Center, via mail as they offer no e-mail or phone number.

I read some of the many, many e-mails that you have received, but you did not tell us what to do. With this fringe robbery taking place to so many people, does no one have a solution? Is our government helpless? Is ther an agency we can contact for assistance? Since I have no way to stop this automatic renewal will these payments be taken from my estate after my death? ( I am seventy-four at this writing and would like to take this burden from the shoulders of my beneficiaries.)

This incident has caused immediate emotional distress. If my wife does not settle down by tomorrow, I will have to take her for medical assistance. We now fear the we may receive a letter from some unknown company demanding payment for good we hqave neither ordered no received, suach as some of the other people that have written to your web site.

I ordered a subscription on line then realized it was for the Large Print edition, which I didn't need, so I called to cancel the subscription (and order the correct one). I was told by ISA that since I ordered on-line, I would have to wait 4 days before cancelling since they could not pull up the order. I checked my bank account the next day and saw the the $29.97 payment was processing. I called Readers Digest and requested that the order be cancelled and the payment be refunded. I was told by JET that the refund would take 3-4 weeks and that I would see it on my next statement. I explained that the payment was debited from my checking account and that since a debit is considered cash, I expected the credit to hit my account sooner than 3-4 weeks.

I asked to speak to a supervisor but was told that none were available. I asked to have someone call me back and was then told that I COULD speak to a supervisor, but that the supervisor was on another call. I asked to hold for the supervisor. When the supervisor, ANA, answered, she again told me it would take 3-4 weeks and would appear on my statement. I told her the same thing that I had told the previous reps...it's unacceptable for them to take 3-4 weeks to process a cash refund. ANA reviewed my account and said that she understood the difference and would expedite my request.

I called three days later as I had not seen a refund being processed to my checking account. I was told that CORPORATE would have to initiate the refund. I asked for the phone # for corporate but was told I couldn't have it. I then requested that Corporate call me. DAY from Corporate called me that afternoon and agreed that she would process my refund and that I would see the refund back to my account within 24-48 hours.

It has been 7 days since I spoke with DAY and I have not seen any progress. I called Readers Digest again today and spoke with JIN. She again told me that my refund would appear on my statement at the end of the month. I informed her that DAY at the Corporate office assured me that the refund would be processed back to my account within 24-48 hours and that I expect a call back from Corporate explaining the where-abouts of my refund. I also told her that I would be contacting the Better Business Bureau in NY(where Readers Digest Corporate is located according to the rep in the Phillipines) regarding their refund policy in relation to cash purchases.

No damages at this time except for the aggravation of dealing with a company who's practices are questionable. If I'd paid with credit, then I would expect to see the refund or reversal on my next statement, but I paid with a debit and that's cash. I have yet to order the correct subscription and probably won't after reading all of the other complaints about Readers Digest.

Received a Reminder Bill saying $10 was due for magazine subscription. Subscription was paid 25 September, 08 by check #5537 (check was cashed)

Readers Digest is sending me products I never ordered and they are racking up a bill that I do not owe.

Readers Digest has been sending me books and music that I never ordered and are dunn me for payments. I refused delivery but they continue to bill me. It is a impossible to get a resolution. I am a senior citizen, with a serious disability. This is really adding to my stress level.

I subscribed to Reader's Digest for about two years and then let the subscription expire. Now I'm recieving theatening notices from them saying that I was on an automatic renewal system. And that I've recieved three issues in advance. The final reminder says I owe $17.98 and it is theatening by saying that I'm delinquent in my payment and had ignored their bills. I've never had a problem with any magazine I've subscribed to in the past. I thought Reader's Digest was a decent company.

I'm afraid that I will be sent to a collections agency and this is really upsetting me mentally and emotionally. I am having trouble sleeping because of their theats.

I received a box with a label, Free Gift Inside there was a book. Obvioulsly I didn't order anything, threw away the box. A month later I received another one. Then 2 weeks later I got a bill for $30. No phone number and I threw away the box with the return address.

I subscribed to their magazine and made payment on my mastercard Oct 28, 2008 in the amount of $34.61. I have been receiving the magazine regularly. However, I just received a bill (December 12, 2008)that states I owe them $33.53 due immediatley. It actually reads I am sorry to have to send you this reminder but the fact is that you seem to have overlooked the bill that we have sent to you. If there is anything wrong with our record of your account, plese let us know in writing, and enclose your bill. Please send us the sum that's due today, and we won't have to write to you again.

I called (talked to Mark) the 1-800-number and was told it is a bill for September 2009 and that I can just disregard it. He couldn't explain why I had received the notice, just said to disregard it. I asked to speak to a supervisor. He passed me to Ryan who gave me the same explanation. (said it was an early reminder for the following year.) I told him it made absolutely no sense to issue bills this far in advance |(especially one that says it's already overdue) and asked him to remove me as a subscriber entirely.

I also asked him why the bill specifically states my account is overdue. He had no answer. I told him I didn't even want to receive the magazines I had already paid for because at this point, I totally distrust Reader's Digest and want absolutely nothing to do with them. I asked him to email me confirmation that my subscription was cancelled, but he said he couldn't...I would receive the cancellation confirmation via regular mail within two weeks. I will await that confirmation.

I keep getting reminders to pay my bill. The bill was paid on Oct. 28. If necessary, I can send a copy of the paid check, but would rather avoid that.

did not order readers digest .do not send bill or books ever /

I paid for a 2 year subscription to Readers Digest for my son & myself; I received mine for one year...my son never received one magazine, now the are trying to bill me. I will never read, or buy that magazine again. It is sad how they took my money and never kept their end of the agreement.

I have beeb receiving past due notices from RD, and I have never ordered the mag. I would like to get this illegal bit to stop. I am turning in a complaint to the BBB.


I received a cd songs that won the war that I did not order,and now received a bill for $23.29 no phone # to call them.
I wrote on the bill stating same.and not to send any more items.

the books that them send I refuse at the post office they do not get the message. thank you

Attempt to collect a payment for a subscription I never asked for.

Concern that my credit is going to be affected since they wrote in the letter that I am in collection.

Readers Digest has beeen billing me and sending threatening dunning notes for a subscription I did not order. This has been going on for almost a year and they are harrasing me. This need to stop immediately.


i have written CANCEL THIS SUBSCRIPTION on my invoice when paying for the past 3 years. it still hasn't been canceled.

i'm tired of recieving threatning letters from RD

I subscribed to get the magazine and sent my check on September 24th. & another check on 10/03 in error because I received another bill and thought I had not paid my bill. Now their sending me another bill for $10.00. I wrote to them explaining how I sent two checks for the subscription and said they owed me my $10.00, instead they they again send me another bill. Your attnetion to this matter will be greatly appreciated.

I recieved a bill from readers digest saying that they could not fill my excisting order because I owed 113.05.The problem that I have is there is no excisting order nor have I ever ordered from Readers Digest.

I do not want this fabricated bill to ruin my credit.

Readers Digest keeps sending me payment due notices of a magazine I did not even order or receive to my knowledge. I do not know what this bill is referring to.

I received a invoice bill from Reader's Digest for $19.98 which I never subscribed to. The bill is for my son who reveived a renewal offer for a better deal $13.98, so he renewed the subcription and paid for his renewal. The company surely needs to update their records instead of sending out a bill to a customer for a subsciption they never subscribed to!!

I have cancelled my subscription 4 or 5 times and am now recieving a bill saying I have ordered an new subscription, which I do not want and do not want to pay this bill.

I received a letter in the mail along with a valid looking check payable to me for $4,587.93. The letter stated that I had won $100K from a ballot drawn from Reders Digest, Publishers clearing House, Online Sweepstakes, Internet Games and etc. In the letter it stated to contact Susan/Sean. I called and they activated the check and told me to deposit it and to call then the next day. I didn't deposit the check but I called them the next day and I spoke with Sean who told me to get a mailgram and to wire funds in the amount of $4,587.93 so that I can obtain the balance of $95K. Well I knew right about this was bogus. I still have this bogus check here and I want to report it.

I received a billing for a couple of condensed books that were never ordered. I wrote to RD and informed them that the books they sent were never ordered, and they need to stop sending us books that were not ordered and billings for the same. They responded that "Select Editions" mainings has been stopped, but I was once again billed for what they'd already sent ($29.46, for books shipped on 09-08).

I do not think I have any responsibility for what they sent, as they were never ordered by myself or my wife. I received the books and assumed they were free. Neither book was readm, as we do not care for their selections or condensed books in general. The one box (and book) I've found is marked on the outside "2 gifts enclosed". I also informed RD that I would return whatever they sent that I could find, but at their expense, considering again that they were never ordered by myself or my wife.

I have received an invoice stating that I ordered something. I have never heard of the product, nor did I order it. I also did not receive the item. I have tried to find a phone number to call, but when I couldn't find a number I sent an email. It said that I should have been contacted within 48 hours, I have not been contacted and that was almost 2 weeks ago.

I have been looking for a phone number again. And again am having no luck.

Help, ordered 2 subscriptions one for my daughter in law in Sacramento and one for me in Hemet, ca on check drawn on Rabo Bank, Hemet. She received her large print copy of the Readers Digest but I never received my copy.

One morning I'm on my way to school and a I guy named john called me from an 876 number I talk to him and he tells me I'm the winner of the 2.5 million dollar readers digest sweepstakes now I'm young and somewhat gullable in this difficult economic crisis. He tells me that I need to pay 275 in order to recieve my money so I did then he calls and says now my check is with the US customes and they'd call me next day so I recieve a call from a man who calls himself mr fisher and he says my money is now in the US and I have to pay 500 dollars at a discounted price in tax fees to recieve it I havnt paid yet because I don't know if this is real but mr f said I have until Tuesday December 2 08 to pay or they'll put the package in storage then I'll need to pay more money. Please help me

I lost my job now have sleeping difficulty that is very serious couldn't pay my rent on time went broke and have problems focusing in school because of my minor anxiety attacks

On Sept. 20, 2008 I ordered and PAID $10.00 for a years subscription to Reader's Digest. RD cashed my check on 10/02/08. I have been receiving a Reminder Bill every three weeks to a month saying my payment is past due. There is no phone number where you can call and clear up the matter. This is very frustrating and annoying. I feel that the Dept. of Consumer's Affair is the only way to stop this harassment. I never want to look at another Reader's Digest again, let alone renew my subscription. Please help me.

I subscribed to Reader's Digest in 2007. My subscription has expired and I did not want to renew it. They sent me a book and said this is your last book. Then they sent another the following month along with a bill. Another bill came today. I do not want the Reader's Digest and I'm not going to pay the bill. I plan to enclose the bill and send it back to the above address and tell them to not send me any more magazines or bills.

I don't know if this will work or not but I don't see any phone number to call so this is my only hope to get rid of these people. I will never get Reader's Digest again. These people need to be stopped. They are ruining the popularity of a once loved magazine.

I have been charged for two subscriptions on a credit card that I did not request.


Like the many people who's posts I have read, spanning 2 years (!), I recieved a bill for something I did not order or recieve. I will not pay it, and I assume it will go to collection. I have sent them a letter to tell them that I have read the posts, and know I am not alone in this. I have also let them know that I will not pay the bill. I do not know what will happen now.

I ordered a gift subscription for my father in June 2008. Since this was paid for he has only received two issues (he should have received five by now). Each time I call in I am told they will extend the subscription by an extra month. What Reader's Digest is doing is stealing money. I have asked to speak to a customer service rep in the US (their call center is in the Philipines) and I am told they can't connect me to a US based customer service rep. I will be calling their corporate office in the morning to express disgust.

Reader's Digest steals customers money because they do not fulfill their obligation to send the monthly subscriptions.

I have been receiving bills for magazines I have not ordered. This has become very frustrating and it seems like the company is playing a scam or illegally trying to get money out of us. I know of many people that are experiencing this. I am also recieving the magazines on a monthly basis even though I did not order them. What should I do when there is no phone number to contact?

This is very frustrating, reader's digest started billing me for $13, today I received a bill for $29 so what next? I have not ordered the magazine, I stopped a long time ago. I should not be receiving these bills they are incorrect and they keep increasing for no apparent reason other than the fact that the owner of the magazine is trying to make money out of innocent people!

I had subscribed my wife to a readers digest magazine subscription on her birthday last year. In between, we started getting books for no reason which we had not ordered. On Sept 4, 2008 at 8:25 PM , I talked to their customer support rep Christian Ref# 196 876 specifying that we not want any books from now onwards, and no automatic magazine subscription renewals so just supply us with our magazines till end of the subscription. I also explicitly specified and stressed that We do not want to receive anything else from Readers digest (no books etc). At the same time, we settled the balance of $67.12 through my credit card. Now again, on Nov 8 we have received a bill for $33.56 which I already paid during the customer support call. This is really painful and seems like a scam from them.

I received a mail from them specifying that my account will be referred to a credit collection office. I have already paid a portion of my hard earned money and specified that I do not want anything else from them but I received another bill from them. This has caused so much mental anguish and pain. Pl. help us to put a stop to this scam by readers diest.

I am receiving mail from Reader's Digest saying that my subscription payment is overdue, and I should send $44.97 immediately. I haven't subscribed to this magazine for years and don't intend to. This isn't the first time they have sent this type of mail. The notice also states that they will pursue further collection efforts. I don't like the sound of a threat, especially since I've not subcribed in years.

I keep a gift subscription for my wife and for my mother on-going and have for the last serveral years. They send a bill to remind me that it is coming due so I automatically renew it each time. I got curious and tried to contact Reader's Digest about how long the subsriptions had left to go. I had a heck of a time finding their number but after Googling Reader's Digest Complaints I got on your site and found the number! My wife's subsription is good for three more years and my Mom's for four more years! I get the notices around the holidays every year. I really like the magazine and so do my wife and mother. I just wish RD was a little more ethical in the way they send bills. I have a Master's degree and was not able to realize that I was paying years ahead on my gift subsriptions. Something is not right here.....

I quit paying untill the subscriptions actually need to be renewed. I view anything from Reader's Digest with suspicion.

I am receiving an overdue bill from Reader's Digest. I never renewed the subscription after my first subscription. There is no telephone number to call.

They are going to take this matter to collections.

I am receiving bills from RD as past due. I have tried every way I can to notify them I no longer want the magazine. They provide no telephone number to call. I have paid postage to return the bills sent to me with a note stating to cancel. They are now threatening collection efforts. I need to know who to talk to with RD to get this issue addressed ASAP. I do not want my credit damaged. I am no longer receiving magazine. HOW DO YOU GET THEM TO STOP SENDING BILLS? When the subscription was about to expire - it stated - if you do not send payment they would stop sending magazine. HELP!!

None yet. But I will be very upset if my credit gets damaged from RD referal to collection agent.

No response to my request to cancel my subscription. I continue to recieve bills for the subscription that I canceled. I have not been recieving the magazine for several months.


I told RD through verbal and written request not to send any more publications or merchandise and so they began sending it to my husband at the same address. They sent a book that I must now take to the post office and possibly pay to have it returned. The book had free noted on the delivery box and now we have received a bill for $29.00 and I had again told them not to send anything more to my home address. Very poor customer service and harrassing behavior.

I will return the book and better not receive any further bills and have told them to clear the account since I do not owe them money. If necessary, I will file a legal action for harrassment.

We are recieving an invoice for the readers digest magazine which we did not order and we cannot find a telephone number or website to contact the company

We do not want this not paying the bill to affect our credit report

Received a call at 7:00 p.m. from the Readers Digest Billing Department for me. Husband answered phone and explained we were all set (I haven't subscribed for a while). They called 30 seconds later, and husband answered again and said please don't call here again.

Finally, phone rang again 30 seconds later and they asked for me, I said this is Kelly and he said he was from the Readers Digest Billing Department, I asked why he called three times and he said he never spoke to me, anyway, explained I do not have Readers Digest and he went on to say thats why he was calling from Readers Digest Billing Department and when I asked to be put on a do not call list he said he had no such list and started the script again.

Finally in frustration I said DO NOT CALL HERE AGAIN OR I'LL CALL THE POLICE AND REPORT THAT YOU ARE HARRASSING US. After hanging up the phone rang one last time, we didn't answer it and they didn't call back. I had RD all my life, the only reason I don't now is that I'm trying to cut down on subscriptions. I will never buy the magazine again. EVER.

If they call again I'll have to do something, but right now I just wish RD finds a way to stop these people, RD has to take responsibility if they allow outside solicitations for their magazine.

Given Readers Digest issues free with purchase of Kevin Trudeau books. Expired in Nov. Sent another fone and bill threatening to take me to collections. Am returning magazine and told them no more and no bills. writing the President in NY

I receiced a overdue bill $15.98 for magazine subscription renewal. I did not intend to renew the magazine. There is no contact number.

The bills keep coming every week.

I have been arrases for months concerning a unpaid invoice, when in fact I hace sent a check to Readers digest on 9/09/08 to renew my home subscription. The check was cashed and cleared and I have received NO acknowledgement, only threatening dunning notifications that my account is past due. Furthermore, I never acknowledged RD to renew my subscription, they capriciously took it upon themselves to do so.

I beleive that it should be my choice as to weather I continue to read their magazine. To further irritate me, I have been unable to contact Readers Digest via phone to correct this situation. Their Web site gives no information on how to reach them by telephone, this is why I am attempting to get this resolved via this route.

Annoyance, and harrassment and the threat of credit damage.

I ordered Readers Digest March of 2008. I paid for that subscripition and my check was cashed on March 21, 2008. I verifed this online and they show I have paid. THEY STILL KEEP SENDING ME LETTERS STATING I AM PAST DUE AND TURNING ME OVER TO COLLECTIONS. I went online and checked my account with Readers Digest and it shows I have paid. I am not receiving my subscription at this point i do not want.

I keep Receiving bills and not very nice ones, when in fact I paid by check. The check has cleared my bank almost a year ago and they keep on saying I did not pay. There is no phone number so I cannot even call.

sent unsolicited items (books) to my home. I never ordered them. I didnt even know they were sent until I got first threatening late notice. I was complaining to my husband about the notice on something I had never ordered; I thought perhaps there had been a mistake. He told me we had gotten a package with 2 books in it but he thought it was a promotional gift of some kind. He showed me the books. I never ordered them and if my husband had not opened the box already, it would have been shipped back!

I feel this is a form of blackmail or harassment, or at the least, a scam to bully someone into sending a payment for something they did not want and certainly did not order. My subscription to Readers Digest is given to me each year by a friend but I will make sure she stops the subscription if it puts me on a list for such scams. I will not go to the trouble of returning them and I will not pay for them. I will not pay for the unsolicited materials so I guess your scam was unsuccessful if [they] didnt get the money out of me.

I have not paid them but it is distressful to deal with and I really feel for others who have been their easy prey.

Sent in payment for renewal...check has been cashed and cleared bank. Still receiving past due notices for amount owed...no magazines received.

ding to credit report

I had a subscription to Reader's Digest for 1 year---The renewal notice came so I wrote them a check and mailed it---It was dated 9-11-2008 and it cleared my bank on 10-2-2008---During October however I recieved notices of subscription expiration and past due---Trying to find a phone number for them led me to consumeraffairs where I found numerous similar complaints posted---To my amazement there were several Reader's Digest ads with links all over the page---This makes me wonder if consumeraffairs is really just a Faint for Reader's Digest---My concern is that I'll end up with a Ding on my credit report even though I've paid---If I continue to recieve these notices I guess I'll send one back with a cancellation notice and just kiss my $13.98 goodbye---But I will be telling my friends and neighbors about my experience---

Possible erronous credit report that will retart my credit---economic damage possible but not possible to estimate---


I recieved a free book,it is called Mind Stretchers,when it came I sent in the paper to cancel other books!! But now I have been recieving a bill for Mind stretchers purple and blank?? [Past Due ofcourse!!] I have been sending everthing back from Readers Digest because I have canceled everything!!!! And I'm not renewing the magazine either!!! I just don't need the aggravation. I'm doing the best I can to pay everyone else I owe,which is not easy.


Reader's Digest sent 2 volumes of Condensed Books to me, neither of which did I order. I received a bill for $29.95 for the second book and a letter demanding payment. Their was no telephone number available, but I found a Customer Service number on Yahoo.com. It was actually for the magazine, not books, but the mane who answered the phone gave me this number for books: 1-800-463-8820.

I called that number, and the lady told me I had subscribed to the books in June. When I told her that I don't like condensed books and never would ored them, she told me them someone must have ordered them for me, and asked me who it might be. I told her I live alone. Nobody ordered the books for me. She said there must have been a mistake and apologized. She told me to donate the books to a library or charity!

The truth is that RD orders the books sent to me and you, then tries to charge us. How sneaky and unethical!

I felt frustrated and stressed when they threatened to turn it over to a collection agency.

My subscription had run out and I did not intent to renew, so I ignored notices encouraaging renewment. The last three months I have been billed for monies due. Reader's Digest notices do not acknowledge any phone numbers to contact. Neither does Reader's Digest give any customer service reference contact information. How can I be held accountable for a subscription I did not give authoriztion? How do I get their phone contact information?

I am the primary caregiver and closest relative of my elderly aunt with Alzheimer's. She received information regarding Reader's Digest sweepstakes and package with a Bill for $28.32 as a Prize Entry Registration to remain in a $21,000 Sweepstakes. I fear she may have already responded to them in some fashion, hence the package received this week. She does not remember.

With huge concern over any financial/credit repercussions for her, I am quite at a loss on how to end any future mailings to her from these people! No contact info is provided in any of the materials they sent her, only the payment center P.O. in Arizona. Could it be as simple as writing them to request no further mailings? Help! I am learning that this is scam is all to common, especially with the elderly. Can nothing be done to stop this scam?

Preying on the innocent. Possible draining of elderly person's financial resources. Stress and frustration, legal fees, for family caregivers.

In March or April of this year 2008 I received out of the blue a Reader Digest condensed book club, book. In a book that clearly read FREE GIFT on box it came in. Along with the book was a real cheap pen a toy train car and lots of literature about a prize claim entry. There wasn't anything I could find to tell me more about this free gift. I Thought that was nice but I didn't want any of it so I put all of it in a box for Goodwill. A few weeks later I got the bill $27.44.

I didn't know what to think but maybe I did send something in requesting the order and had just forgotten. So I paid the bill and asked them to explain how this had occurred and not to send anymore. I received a letter back apologizing but never got an explanation. Now October 2008 again I receive the same thing another so call free book pen and toy. Literature about the entering a drawing for a large sum of money. Nothing about joining a book club or that the book would be billed to me if I kept it. Which a bout a week later I was $29.60.

So I went on the internet to see if anyone else has had this problem, and here I am. I AM NOT PAYING THEM ANYTHING THIS TIME. AND I'M KEEPING THE FREE GIFT.

ABOUT AN HOUR OF FRUSTRATION LOOKING OVER THE BOX THAT STATED IT WAS FREE TO MAKE SURE I WASN'T MISTAKEN AND THE BILL I GOT AND PAID THE FIRST TIME $27.44.

WE recieved a bill for something we did not order. It was we ordered and recieved "vol5-08 sunday at Tiffany's and Blank. We never ordered, or recieved these items. going on line to find a phone number I found that many people have experienced this same thing-bills for things they did not order and it most cases, did not recieve.

I just reported to your site. But since then I have obtained Readers Digests costumer service phone number. They tried to tell me that I orderd the book on the internet. I told her that she was absolutely wrong. She said that I placed an order for a free book and then to recieve additional books every month for a fee.

I told her that I rarely order from the internet and would never order a book from them, especially a $28 book every month. I mentioned to her about this site and that there were a lot of people that they have done this to and I want this taken care of. She opologized and said it was a mistake and that she would send me a letter that I would receive in 7 to 10 days stating that I do not owe the money.

I received a bill today from them saying that I ordered Vol 4-08 Blue Heaven and Blank and that I have a past due bill of $27.55. I have never ordered this book. And like everyone on this complaint there is no contact information to get in touch with them on the statement. I went into there website rd.com and the only number I could find says when dialed that the number was incomplete. I dialed a few times more to make sure I was dialing it correctly but got the same message. It also says the website has not been updated since 2005.


Same story as countless others, I find. Subscribed for a year; wrote do not renew on renewal notice,sent it back and then the fun began. I too, searched their notices for a phone#; finding none, I wrote a letter noting the date I had sent the notice to cancel, and expressing frustration at being accused of being delinquent. Appears to me they have perfected the art of bullying to a science! Am paranoid about being turned over for collection, my good credit being something I fiercely protect. Wonder if they really DO turn people over for collection or if it's just one tool in their arsenal of tactics.

No economic damage, but anxiety over being turned over for collection.

I have received several notices of URGENT NOTIFICATION OF OVERDUE ACOUNT SUBSCRIPTION STATUS: DELINQUENT PREVIOUS ATEMPTS TO COLLECT: IGNORED. I should never have received these in the first place because I was paid up until Aug. 1, 2009. However, I kept getting notified, so I sent a check for another years subscription renewal in the amount of $13.98 July 28, 2008. The check was cashed, but I continue to get the notices that I owe for the subscription. I've written letters, but to no avail. I'm getting very tired of receiving these every month. I do NOT even receive the Readers Digest that I ordered. They have been very unethical and have no integrity.

Loss of precious time and money, and much aggrivation and frustration!

About a year or two ago, I received an invoice from the company Reader's Digest saying I have an amount due of ten dollars. I have never in my life ordered a subscription with them, yet I receive bills by them for a 12-issue subscription plus bonus. I have YET to receive a magazine, and they still charge me for a fraudulent order which was never placed by me.

I call them today about the issue, and they hang up on me twice. Their customer service representatives are of no help to customers, and were a real big waste of my time. As far as I am aware, there is no economic or physical damage because of these magazines, but I am not paying their bill. Simply because I reserve a right not to. I have never ordered anything, so why should I pay it?

A couple of years ago I ordered and paid for a 2 year subscription for the Reader's Digest. My time is up and they keep sending me bills for continuing the subscription. I have ignored the bills because I do not want to continue it. I figured when I paid for 2 years I would get 2 years. If they are still mailing it to me I do not know why, I have not asked for that!! I ordered 2 years and paid for 2 years. There is no further commitment!

we received a bill for Vol 5-08 that we did not order. Reader's Digest did not provide any phone number to call or any other way to contact, other than a mailing address for payment to the payment processing center. An internet search turns up no listed phone number under the address Reader's Digest provides.

So far, just foreseeing harrassment and possible credit damage if we don't pay a bill we're not responsible for -

I did not renew my subscription to Readers Digets in 2008. I just received an OVERDUE BILL stating that I owe $29.98. The Bill states that I have ignored their billing for 8 months. I have not received any magazines for that time period. I am trying to get a home loan and am wondering if Readers Digest has a way of finding out who is applying for a loan, and therefore more vunerable to Blackmail.

My hope is that ,in the present environment, some watch dog organization will descover whom in the organization ordered this form of Blackmail and put them in a nice white collar prision. I am 59 and therefore still able to defend myself. However my parents, who are still living, would probably have been so scared that they would have capitulated.

I may have an erroneous bill sent to a credit report company that would disqualify me for a home loan.


Reader's Digest sent me three letters for three consecutive months saying that they were putting me into collections for a bill on the magazine that I had cancelled. I called the number and they said that I had no balance and that it was cancelled in July. I asked them why did they fraduently send bills? I told them that I better not receive another bill for a product I did not order. They said it was just an invoice. I argued and said they were trying to bully me into paying for a product by making it look like I was going into collections. I also told them that was fraud. Hopefully they will not contact me again.

I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for someone else. I have paid. I have my checks to prove it but they don't except them.

I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for some else. I have paid. I have my checks to prove it but they don't except them.

I have been receiving a bill for $13.98 for a subscription I did not order. The bill is supposedly overdue by 8 months. I have not received any Reader's Digest magazines in that time period. Their is no phone number to call to tell them that their bill is erroneous. They state that the bill is delinquent and that I have ignored the bill. Because of this, I will never order the magazine. This is intimidation and outright fraud. I didn't realize that this was happening to other people until I started reading about the same problem. I hope someone comes down hard on Reader's Digest.

None yet, but who knows? I'm supposed to be 8 months delinquent--give me a break!

I just received an e-mail from Helen Kilpatrick - Marketing Manager for Reader's Digest thanking me for my order (which I didn't make) and billing me. I thought it must be a scam from someone other than Reader's Digest so I went to Reader's Digest website to copy them on the reply to the e-mail. I couldn't find an e-mail address so went looking some more and came up with this site. Apparently it is Reader's Digest attempting to defraud me.

I have yet to see the consequences because this is, I am sure, only the first step. It is already wasting my time just attempting to find a real Reader's Digest e-mail and respond. I expect, from reading your website, there is more to come.

I get bills for a product,and the amount is not the same amount that they showed. I get things I did not order,then the bill comes. I also get books saying free,then comes a bill for it. I send the bill back saying cancel,but they just keep coming in.

Just in the past few days I received a bill saying that I owed them $158.27, and that the minimum due was $74.34. I have no idea what that is all about. I do remember ordering a book, but it did not cost that much. I do not know where that amount came from.

Every bill I get and Pay for even if I ordered or not, I aways write cancel on the bill, but that does work, because they still keep sending me stuff, and then bill me for it. I am so tired of seeing there name in my mail box! I can not afford to pay all this money out. I wish I never heard of readers digest.

I started getting Reader's Digest sometimes ago. I discovered my neighbor ordered them as a holiday gift. I have never discussed with my neighbor why, or questioned them. Just made a remark thank you I discovered that your gift order the subcription. The problem I discovered with Reader's Digest was that the company tried to bill me upon renewal. I contacted them and told them over a year ago that I don't want their magazine and never initiated the order. I recently received a box on my door step for a gift and now a bill. I have never opened the box just like most of the magazines that are still in plastic that they keep sending.

I am sure that Reader's Digest have probably added to my credit a negative report; whereas I never initiated their product or services.

Reader's Digest used fake bills to trick me into renewing my subscription to their magazine. They even sent me a bogus collection letter in an attempt to scare and embarrass me. I got an attorney and filed a class action lawsuit against them in West Virginia. We are looking for other West Virginians who have been similarly victimized by these unlawful practices in order to establish a pattern and practice.

I received an unsolicited book by mail with a contained letter which fraudulently claimed that I had order the book. I did no such thing. I will ask the postman to return to sender and I would appreciate having your attorney contact the postal authority regarding the use of the mail service for fraudulent purposes.

received a check from them for 3988.98. claiming it was unclaimed prize money for readers digest. iv called and called and no answer or return call. just wondering if this is some kinda fraud thing.

Paid for the Readers Digest several months ago and have continued to be billed monthly even after sending them a copy of the check clearing my bank. I have not renewed and they are billing once again!~ I have excellent credit and do not want this to be sent to collections as the bill was already paid and there were no renewals. What can I do to get this stopped?

My Dad has been trying to get his subscription canceled. He has returned bills marked CANCEl and written letters. They do not seem to understand he does not want their magazine. The last renewal (bill) he got said final rememinder and written in under subscription status was Delinquent and written in under previous attempts to collect was Ignored by Gino Baroni.

As I said he has not ignored this and has wanted it taken care of months ago. When I read about all the problems it makes me wonder. At this rate they are going to loose all their customers.

Help us with Reader's Digest: My Husband's Grandfather gave us a subscription 10 years ago. We never read it. In 2003 when our grandfather passed away, we knew we would never renew our subscription. Recently we received two letters stating we owe for products ordered and overdue subscription dues and they were sending us to collection. It totals $37.24. We immediately wrote them letters and asked for evidence we ordered any products or renewed our subscription. There is no response. I have to imagine that this is not the end. ALSO, can you imagine all the Senior Citizen's that could be confused by these invoices and just pay?

In my research on the internet, I found hundreds of the same stories and I also found an Assurance of Voluntary Compliance or Discontinuance from Feb of 2001 where Reader's Digest was the respondent. We are unfamiliar with legal terms, but from what we can tell, Reader's Digest has a history of scamming people and their key demographic is Seniors!

If they send us to collection, it will impact our credit. We should not have to pay what we do not owe just because we are threatened!

Blue Heaven $27.64 I did not order. I got this book in the mail without an invoice. At the time I had a death in my family and did not pay attention. Now I get a bill for $27.64, which I am not paying I will galdly return the book. When did I order this book?

I was billed for a book that I had not received and had not ordered..When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.

I was billed for a book that I had not received and had not ordered. When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.


I have been receiving bills from Reader's Digest ever since my one year subscription expired telling me that I owe them for my renewal. I never subscribed to be automatically renewed. They did not leave me anyway other than a website that would not take care of my issue to let them know that I did not want to pay to renew. Today I received a notice that I was gravely overdue on my account.

I finally searched the internet and came up with a phone numer to call and cancel any future relationship with them. I was told that I was subscribed to their automatic renewal plan and I informed them that I did not agree to that. Supposedly the charges are going to be dropped but I am wondering after seeing the numerous complaints if they will continue to hound me with their bill.

I am not aware of any resulting damage but thought it was important to help warn others.


I was sent a book I did not order, I opened it, saw what it was, resealed it, sent it back at my expense, now am being billed for it and they're getting nasty about it to boot.

I am being threatened with a collection agency for something I didn't order and returned without ever looking inside the darn thing.I even sent back thier so-called free gifts. I didn't keep anything.


I began receiving books that I did not order, with a tiny plastic gift RR car. These were returned with a letter stating that it was not ordered and that my name should be taken off of all customer lists. Now I receive a bill for another book that I refused, if I ever got it---I cannot remember. I am very concerned about this scam/injustice. I am on a fixed income.

I have spent time and effort with my wife doing the checking, mailing and searching what to do. It feels like a big worry to me.

We took an Readers Digest Offer which said pay $10 for subscription. I sent them a check for the same thinking that it was a one-years Subscription but looks like i was cheated , i got a letter for Renewal of Subscription even before i received my first Months Readers Digest Magazine. I was not happy and canceled my subscription immediately. And that started a chain of letters and gifts that i didn't need. I got 4 copies of a RD Book called The GHOST even though i didn't need it. And then came the letters asking me to pay $27.56 for it.

I have mailed numerous mails to the RD customer service and they still have to act upon the same. I am fed up of all this pressure tactics they use. Their letters have something bold on them saying Immediate Action Required .

My mother keeps getting the reader's digests and send them back. She should not get billed!

Frustrated; she does not owe $

I have written and explained I did not order this book nor do I have it I only order from Harlequin Reader services. and only historical romances. Something called Ghost would not even intrigue me, we have no children at home and hubby does not read noval or paper backs of any kind. The continue to badger with duns for paymen tof $27.00

I keep receiving unsolicited BOOKS from Reader's Digest, even though I had called them on July 28, 2008 to have my name removed. I would like to see this abusive process stopped.

What happened to me was the same thing that has happened to countless others, I see after googling Reader's Digest phone. First thing that popped up was your page with, it was literally not worth counting, other complaints. I received a book of Select Editions, which appears to be a set of 4 short novels written by 4 authors I have never heard of. I never ordered this book, and I don't remember there being a bill with it, so I just assumed it was one of RD's gifts, like the ones they're always offering that I always ignore. Then I got a bill, with no phone number or email address to respond to. I ignored it, and got another one from their collections department, still with no contact information.

I went to RD's website, found a place to email, although I can't see their email address and email it from my own account so I can't have any record of having sent it. I sent to ATTN: Charles Dean, Manager, Collections Department explaining the situtation, and telling him that when I googled, I found that page, and I copied and pasted the entire page in the email. I then told him that I consider the matter to be closed and that if he had anything else to say about it, although, I wrote, I can't imagine what he could possibly have to say in RD's defense, that I would not read the first word unless I saw a phone number that I could dial to speak with someone.

I am self-employed and I charge a pretty good rate per hour, and have a lot to do in preparation when not on the clock. This has wasted at least $300 of my time. As of now, I'm sure their still going to keep harrassing me. I hope I'm wrong.

On 8/22/08 I tried to order a subscription to Readers Digest. ( a two year subscription for $20.00) when I put in my debit card information and clicked the button once to proceed, the web site froze up so I closed the site and figured I would call later to subscribe. About twenty minutes later I recived six confirmation letters stating that I order six separate subscriptions for $15.00 per subscription.

This wasn't even what I tried to order so I contacted the company immediately. The company claims they have received no information on any order for me, but they charged my bank account for $90.00 to cover these subscriptions. They refuse to refund my money or cancel the subcriptions. I have also contacted Readers Digests corporate office and left voicemail messages but no one will return my calls.

I received today a dunning bill for a claimed amount by North Shore Agency on behalf of Readers Digest address above for 47.80 overdue for subscriptions..never a subscriber nor have received an issue..in reply to Lehigh Valley stated I would complain to att'y gen'l if dunning continued..

threats to credit in demand...

Reader's Digest Keeps sending me a bill for the amount of $ 17.98 for the magazine after I refused to renew my subscription. Called the customer service office and was told that my service was canceled in may and I have no balance.

Company still sending bill threatening legal action if I do not pay bill.

Reader's Digest is sending me a bill and I have NOT subscribed to the magazine. I will NOT pay it.

I kept receiving invoices stating they had stopped sending magazines after the first three, and were demanding payment for my seriously overdue subscription. I was sure I had already paid it, but as there was no phone number listed and the paybill link was broken, I ignored the invoices until they threatened collection. Using the number this site provided, I contacted customer service only to learn that if I could provide them with the exact date and amount of my payment, they would honor it. Perhaps they had a database failure and didn't have a backup, so this is their way of recovering the lost data.

For whatever reason, it puts the burden of proof on the consumer, making it potentially more difficult for those older folks who always write checks. As these spurious bills don't show up until months later, it might be as simple as finding the right check register or possibly having to request a paper statement from the bank (for a fee, it goes without saying). Fortunately, I had renewed online, so I was able to pull up a statement from December, 2007 which showed the information needed, as well as the contact number for RD.

Without having the exact wording of mailed offer in hand, I couldn't counter the support person's assertion that the offer was for the gift subscriptions only and did not include renewing my personal one. When I asked why my subscription didn't simply lapse, he told me I was in the automatic renewal program, though I don't recall opting into it.

Claiming I must have misunderstood the intent of the offer I accepted, he did offer to reduce the price of the renewal. Perhaps feeling some pity when I informed him I had been displaced due to the recent financial hole Wachovia has dug itself into (another subject for a different forum), he finally agreed to cancel the debt but informed me I should expect a few more mailings before they would cease.

I usually get complaints from my wife for saving too many receipts and other paperwork. I never expected to have trouble from a reputable company such as Reader's Digest, but had I kept the mailing, I might have avoided some reader's indigestion. As a lesson learned, I would recommend everyone keep a copy of any offer accepted and write the payment info on it (date, transaction or check number), and store it with your important records.

Ordered the Reader's Digest magazine at their introductory 1 year subscription price of $10. I began receiving the magazine in April or May of 2008. RD sent invoice which I paid. They cashed check. RD is still sending invoices and stating my account is past due. No contact telephone number, cant get in touch via internet either. Will have to write letter I suppose. I am receiving the monthly magazine.

I am concerned they might turn over to a collection agency which may potentially affect my credit rating.

I have recieved several bills for readers digest! something I DID NOT order. there is no contact number, until I saw your website. spoke to Cindy, who apologized and said I may still recieve bills and to diregard and that I may still get magazines. I informed her to abosolutely NOT send me any bills or magazines!

I demanded a verification number and her name, to cancel my supossed subscription. she said that I order a free copy and a subscription, back in June, I do beleive this was part of some survey garbage when I was doing a job search! I am outraged! Told her this better not affect my credit and that I was going to report them!

I have had a subscription to Readers Digest since the 1950's or 1960's. Now I am receiving 2 copies of the digest since earlier this year, maybe even ito last year. This may be a result of early reordering of subscription requests. It may also be a case of two names or accounts present due to ordering from Pulisher's Clearing house.

I have been looking in my magazines for someone to write about his since early this year, but cannot find anyone to write or call with a name, address, and/or phone # who can bne reached to correct the problem Please help!

I have been receiving 2 copies of the same issue. If I have 2 accounts, that's a waste of money.

You are sending me a bill that I do not get!!! I NEVER ORDERED, NOR DO I RECIEVE any of your magazines.!!!!!!

My subscription ran out in December of 2007 and by that time Reader Digest had changed their format in the magazine and I did not like it. I chose not to renew when I had the chance to at a discounted price. I let the subscription run out. Six months after the magazine stopped coming to my home, I started getting a past due notice for $15.98 for my subscription stating that I owed the amount and it is my respondsibility to pay the amount.

After the third past due notice, I started using the web to find a phone number for Reader's Digest and found this websit. In one complaint, I found a phone number for Reader's Digest Canada and called the number. They gave me the Reader's Digest USA and I want to pass it on to anyone that may need it. I just hope my call to them tonight will fix the problem of the past due notices. If I get another notice--I WILL BE CALLING THEM, AGAIN!


I received an invoice in the mail for a past due bill for some book that I never ordered. I've never even seen the book, let alone willfully have ordered it. No phone number, no way to get through to them. This is strange...is this what they do to get business?

I am being billed for $27.44 for something never rec'vd or ordered and I fear they might to damage to my intact credit report if I don't pay them. I think that's what they're banking on...

I had a subscription to Readers Digest which was running out. Readers Digest started sending me renewal bills which I ignored since I didn't want to renew it. Then they called my home and I refused to renew it. They called at some time I was not home and talked to my mother. They tried to talk her into buying something, but she said no. They offered her some sort of a membership but she didn't agree. She wasn't sure at the end whether or not she agreed to anything at all.

She tried calling them back and talked to at least 3 different departments who kept tossing them to and fro until she was told to go away. I received two books from them in the mail with a $30 bill. I never ordered any books or wanted them. They keep sending me bills and threatening emails. No idea how to get rid of these people. This is becoming harassment now and I am considering suing.

I keep getting bills for a address I lived over four years ago and now they are threating me with collection efforts. They threaten to give my credit a punch in the nose

I did not order Special Edition Books. [They] sent me a bill for $29.19 I will send a check but [do not want them to] send me anything ever.

I have now received to special edition books from Reader's Digest as gifts for subscribing to the special edition book collection. I have not subscribed to anything from this company. This is the second time they have done this to me. The only way I could stop it before was to pay the bill and cancel the subscription. I don't want to go through this again.

I deal with Reader's Digest mostly concerning their contests. I recently ordered some all occasion cards from them and I sent in the full payment which I usually do. I am a retired Senior. I mailed some contests entries to them recently and they began first trying to send me some books that I did not want even the free ones and I would not accept the one they sent and now they are billing me for some Reader's Digest books that I did not order.

I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want a that either. I will not be dealing with them anymore because of what they are trying to do to me.

I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want

I deal with Reader's Digest mostly concerning their contests. I recently ordered some all occasion cards from them and I sent in the full payment which I usually do. I am a retired Senior. I mailed some contests entries to them recently and they began first trying to send me some books that I did not want even the free ones and I would not accept the one they sent and now they are billing me for some Reader's Digest books that I did not order.

I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want athat either. I will not be dealing with them anymore because of what they are trying to do to me. I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want

A month ago or so I received a package from Reader's Digest with a Select Editions volume. Inside was a Personal Sweepstakes Portfolio. The book nor the sweepstakes were solicited by me. A few days ago I received another volume, and an invoice for $27.03. I am extremely upset as I have never, ever ordered anything from Reader's Digest and I don't intend to begin now.

This is completely unsolicited material and of course, there is not a phone number on any of the paperwork to call and complain. I am sending the 2 volumes back to the Payment Processing Center in Arizona from whence the invoice came, and telling them in no uncertain terms that I have NO intention of paying for these books. Of course, I feel sure I will be getting a letter from a collection agency. However, I am glad to have found this site and that I am not alone in this situation.

I recently received an invoice for a 1-year gift subscription which I have given to my niece for the past 2-3 years. The amount of the invoice is $22.98. That seemed like a lot of money, so I checked the Readers Digest web site and found out that anyone can get a 2-year subscription there for $15. I was outraged and sent an e-mail to Customer Care (hah!). I've never heard a word. Now that I have a phone number, I will pursue the issue by phone.

So, I jumped the gun. Shouldn't have sent my complaint before phoning the company. After attempting to explain why I was being charged $22.98, the clerk said she would renew the subscription for 2 years for $15, the advertised amount on the web page. I'm happy now!

I recieved two books in the mail some time ago, books that I never ordered. there was no return address so I waited for them to contact me. Next contact was a bill for $27.09 , since I did not order these books I will not pay for them, No damage so far, However if they were to some how to force me to pay, financial damage would ensue.

I am being charged for a book that I did not order. I called to let them know that they sent the book in error and they sent a return sticker. I promptly returned the book but they are still sending bills. I am beginning to think that they sent the book on purpose and are taking advantage of older people. I've called them three times concerning this. They try to tell me that probably entered a contest and checked the box to order the book. Yes I did enter the contest but made sure I checked the box that said I do not want to place order but enter me in the contest anyway. I double checked to make sure I checked the non order box. I searched the web and found a large number of complaints about the same thing.

I have been out of the country for some time and now returned home to find packages and invoices from Reader's Digest and I have not subscribed to them. I did not ask them to send me anything. I cannot seem to find a phone number for said company and the website only has offers for subscription and no contact number.

Please, please someone stop this company before they create havoc with people's credit.

I have received 2 select editions books,which I did not order and now Readers Digest is billing for them. I haven't read them nor do I intend to.

I hope this doesn't ruin my credit score

I started getting bills from Reader's Digest that indicated I owed $10.00. That's odd because I didn't subscribe to anything. So I ignored it. So I get a follow-up bill with the $10.00 amount highlighted in yellow and outlined in red. No phone number. No email.

So I finally called the Pleasantville office. Oh, the lady said, that's just an offer advertisement. Pretty realistic offer advertisement. Wonder how many people fell for it? Perhaps the people need to assess fines against Reader's Digest and each one get paid back their $10.00 plus scam trauma fees!?

[They] keep charging me for my subscription and I have paid for the year. I paid you by check and the number of the check is1814. I would appreciate it if [they] would correct [their] records. Thank you very much.

I received a bill for magazines from Reader's Digest that I never ordered.According to them I owe $10.00.

I don't want this to go on my credit report. Plus the time and aggravation dealing with blood suckers like this! I would take $10.00 and put it in my gas tank, not a stupid magazine.

I am on disability and halfto watch my spending,on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43 they didn't say what it was for.Because I haven't recieved anything,And I didn't order anything.I havent ordered from RD in years and years.I always pay my bills But I know what they are .But I don't know what this is for.I don't know what to do I don't have the money to pay this,I can't get in touch with them to resolve this So what do I do? This is very stressful.please help me.

I have C.O.P.D and am on meds and Oxygen for that and blood presure med.when I got the Bill my heart starded racing,my blood pressure went up and I started breathing harder it tore my nerves up.It is very stressful.I can't sleep for worring about this.

I am on disability and halfto watch my spending, on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43. they didn't say what it was for. Because I haven't recieved anything, And I didn't order anything. I havent ordered from RD in years and years. It's from Robert M. Collection Manager. I always pay my bills. But I don't know what this is for. I don't know what to do. I don't have the money to pay this, I can't get in touch with them to resolve this. So what do I do? This is very stressful. please help me.

I've been trying to cancel a subscription to their magazine. I submitted cancel request at least four months before the new subscription period began. I written letters, notes, wrote cancel across the renewal bills and mailed it back to them with no result. This month I received a call from their customer service department and explained the situation to the rep and hoped it was over. Since then I've received two more bills. I'm going to write the attorney general in their state next and if that doesn't work I guess I'll contact my lawyer.

The stress from the implied threats is a bit much. `No' should be accepted as that. I really don't want to waste anymore postage or time on this. I had planned to discontinue for a short time but now I'm simply tired of the whole business.

Despite being notified by phone several times and mail to cancel any orders my elderly father keeps getting billed for things he did not order. He also gets shipments of things he did not order

I was sent these two magazines and never ordered them. On top of that I keep receiving letters telling me I need to pay my bill. Well, I never ordered your masgazine and I am not paying for it. Stop sending it!!!!!!!

I am very irritated and in the future will never order or purchase privately your magazine if this doesn't stop. Also, I will warn my friends of the same scam!!

I have been recieving bills for $13.98 for a subscription I never ordered OR received. I was getting the subscription as a gift but I did not re-order it for myself when the year was up. This, latest bill, is threatening and rude. I have no way to contact them on any of their bills.

Continued to send bill stating we owed money, when, in fact, we did not. We never ordered anything. No phone number anywhere, nothing. Scoured the internet for their number, couldn't find it for ages, and then found it. Went through customer service and got the run around. Finally chose to order subscription to get ahold of someone. Supposedly canceled bill, but we'll see.

May reflect badly on credit score for no reason.

I have received a statement from Reader's Digest that I owe them $26.98 which is gravely overdue. They say that I had renewed my magazine subscription and had already sent me 3 copies. I DID NOT renew my subscription!!! In the past few months I have received in the mail notices for me to renew my subscription I NEVER intended to do that because I am cutting back on expenses and had NO INTENTIONS to renew the magazine. I disreguarded these reminders.

According to the letter, it seems like there is a hidden threat. The sentence reads as follows: Payment now will stop further collection efforts I interpret that statement to mean that they will turn it over to a collection agency if I don't comply. Of course, I don't want that to happen. If I had renewed the subscription I would have enclosed a check with the renewal statement. So I am SURE I DID NOT ask for a renewal. I must admit that I have received several recent issues but I assumed that my old subscription was still in effect. These magazine companies always send out their renewal notices way ahead of the actual date of termination of the old policy.

No damage has been done yet. But the threat of sending my name into a collection agency worries me. I hope you can contact the magazine and resolve this matter for me.

I renewed, to the best of my knowledge, a one-year subscription to [their]magazine on December 13th via check. The magazines stopped coming but they are continuing to invoice me on a monthly basis with ever more intimidating statements (i.e. This account is gravely overdue or The facts are: 1. We dispatched three issues of your subscription to you; 2. Despite reminders, this account remains unpaid; etc. etc.) I did not request any further issues sent to me beyond my one-year subscription. I detached and saved for my records the bottom portion of my renewal slip on subscription renewal, and was advised that details regarding my apparent subscription renewal under Continuous Renewal Service, as described on reverse were listed. If there was, in fact, an indication of this service, it certainly is not clear either on the subscription renewal (I would never have agreed to a plan on a continuous renewal basis, never have with any magazine and never will) and certainly is not on the portion of the form that they advised I keep for my records.

As a former multiple year subscriber to this magazine, I will never from any point onward read this magazine again, purchase it off the shelf, or recommend it to anyone else. I am paying this $13.98 requested ONLY because I refuse to let a ridiculous matter such as this damage my extremely reputable credit score and if I did, in fact, overlook something in the renewal process then it is my own fault and I take responsibility for such.

However, I would advise that, in the future, their billing office notices contain a phone number to call with questions (not just a website on the bottom of the form), and that their documentation provides the subscriber with the information they need to know about their account on the information they KEEP, not the information they return in the mail with their check. This is extremely poor business practice. Reading the info on this website has certainly opened my eyes to the multiple complaints about this company in recent years

I never subscrobed for this magazine. I was sent the magazine in the mail for no apparent reason and now I'm being billed for the subscription price. This is the 3rd notice but I have no phone number to even attempt to contact and dispute this bill. Can you advise me what to do next. I cant afford credit issues while I'm trying to build it. Thank you

got a bill for a subscription that I NEVER ORDER. I WANT THIS TO STOP. NO PHONE NUMBER TO REACH to complain. Now a days families are tighten thier belt to leave on a daily basis .This company are taking advantage to the economic situation of others.I want this scam to stop.

One day in my mail I received a Readers Digest magazine out of blue which I never subscribe. I received bill sometime later from Reader's Digest stating I subscribed the magazine and I need to pay $10. There is no contact phone number anywhere to be found in the bill. I never subscribed anything. I suspect it is a fraud. I did internet search and found a lot of complains about Readers Digest and many other people encountered the same scenario.

I found the phone number from consumeraffairs.com and called Readers Digest. The lady said their database indicated I subscribed about three months ago. I explained that I did not subscribe anything and it must be a fraud. I went on and told her I saw a lot of similar complains at consumeraffairs.com and that is where I found their contact number. I request her to cancel my account. She finally agreed to cancel it and told me I did not owe them anything and they will not sending me the magazine.

Out of the blue one day, I received a package from Reader's digest which said free gift inside! on the outside of the package. Curious, I opened it to find a book I had never ordered with a cheap pen (My free gift.) As soon as I realized this was some sort of order, I searched for a phone number throughout the materials I had been sent. There was no phone number anywhere on the information sent with a book, and no way to cancel my order.

Through some searching on the internet I located a number for RD that I called. I spoke with a foreign gentleman who could barely speak English, much less help me with my problem. I explained again and again that I had not ordered this book, nor was I paying my own money to return it. If they wanted it back they would need to pay for it. We went over this several times (as he kept telling me I had to pay for it, or return it at my own expense).

He finally got a manager on the phone who agreed they would send me a return sticker which would pay for the shipping of the item. The only thing I have EVER received from RD (aside from the unordered book) are letters from their Collections department stating, You have now received prior PAST DUE NOTICES concerning the SELECT EDITIONS shipment which you ordered and yet we have not received any payment or communication from you regarding this matter. A statement I find extremely infuriating when they NEVER PUT THEIR PHONE NUMBER on any of their documents!!!!! I am furious!

They have sent me to the Collections department according to the document I received and naturally provided no way to contact them as a company directly by phone or email. If this shows up on my credit there will be hell to pay.

To whom it may concern you have made a mistake you keep asking me for a bill of ten dollars for asubscription that you say i ordered i am so sorry sir or mam i didnt order this and i am writing you to tell you this although i think your magazaine is great i do not wish to subscribe please take me off your list i never received any magazines nor do i want to at this time so i do not think that i should have to pay for this since i have yet to recieve a magazine or even if i were still i did not order it please respond a.s.a.p.

I ordered Readers Digest last year and apparently it expired in March, but they kept sending articles for the next 3 months and sent me several bills for subscription renewal for $13.98. There was no phone contact info on the bill, only a link to a website to pay for the renewal fee.

I called the number posted here for Readers Digest customer service and told her I was out of town and just saw the bills, I don't want to renew and I also didn't want the articles they sent me. She cancelled the bill and my subscription, told me I could keep the articles (didn't have to return them) and assured me it would not be submitted to a collection agency.

I keep getting a bill for a subscription i did not order. i have emailed them sent the bill back and told them of the mistake and they keep sending the bill.

With no previous communication with this company, I received a Reminder Bill that my subscription was overdue in the amount of $10.50. I have never read this magazine, do not intend to, and don't understand why I'm being billed. I've never ordered anything from them in my life.

My credit may be affected if they send this to collection.

I quit the Readers' Digest over a year ago. I went through several hoops to so inform you at that time. Yet, I still am receiving the magazine and from time to time a bill which I don't intend to pay. Please straighten out your records and quit bugging me.

I Have received 4 Reminder notices for my subscription due. I mailed on March 08, 2008 in the amount of $10.00 on check #2249, it was cashed on March 17, 2008. I have wasted 3 stamps telling them and are still receiving notices. They just ignore any written correspondence sent to them.

I have been a RD customer since 1949 and have rec'd the magazine both at home and sent it as gifts to kids and grandkids. Many years ago, I also ordered the condensed books but stopped ordering them when they became so expensive. Also, I can buy them at the library stores for a quarter each. So why would I order them and pay 27.00 for them???? Well, I wouldn't! More importantly, I didn't.

They have billed me for months for 27.44 for a book I never ordered and never rec'd. Then, last week I rec'd another book. I immediately returned it unopened and marked 'Never ordered, not accepted'. Now, I have rec'd another bill adding 30.94 to the bill which now totals $58.38! I will never pay them a dime! I do not owe this money.

I won't ever take any of their books but I will continue the monthly magazine. I do still enjoy that and only once did they double bill me but I was finally able to get that straightened out. I no longer order gift subscriptions however because they always mess those up!! I wonder who does their hiring these days. The don't seem to have competent people working for them!!! Can you help me get this straightened out? They are threatening my credit and I have always protected my credit. It is my honor. Many thanks

Bill sent from Reader's Digest,did not order a subscription,did not receive magazine.It comes over and over again.

UPDATE: Thanks to this forum, I was able to get a phone number so that I could complain to a person and hopefully turn OFF the books and bills coming to my house. They did have to transfer me, however. Thank you for your help! Hope they stop!

I'm getting a bill that I didn't sign-up for an would like to get my name off your mailing list.

Dear Sir,
We recently received a bill from Reader's Digest out of Blue Moon while
I have never ordered anything from Reader's Digest in last four Months.
I cannot Contact them by phone because
they donot have any tollfree contact
phone. By the shear size of the company I do not see any phone or
customer service number.

I do not know what to do

I entered a contest that cleary stated no purchase necessary. Before I knew it CD's were being shipped to my home quickly followed by bill. All CD's were returned but the bills continued to come, for months. After visiting your web site my husband made a call to their customer service number listed on the site. We were told the account is now cleared. It will be interesting to see if the bills stop.

I was given a one-year gift subscription to Reader's Digest magazine for Christmas, 2006. I did not read the magazine as I don't like it. I let it expire when it ran out the end of 2007. They continued to send the magazine and billed me for it and I kept sending it back as return to sender.

Finally I sent them an invoice with a note that I didn't subscribe to the magazine and I didn't want it nor was I paying for it. The magazines stopped coming but they are continuing to invoice me on a monthly basis with ever more intimidating statements like This account is gravely overdue. The facts are: 1. We dispatched three issues of your subscription to you . 2. Despite reminders, this account remains unpaid. ETC. The subscription was for one year and I did not request the three issues they sent to me this year. I am not going to pay them anything. They make it impossible to contact them by phone or email.

So far they have not done anything to damage my credit but if they do, I would want to sue them for a substatntial amount of money.

Readers Digest is obviously a master in the subscription scam process as witnessed by my latest receipt of one of their magazines, which I had not ordered, with an attached invoice for $17.98. They informed me, "Recently we wrote to remind you that your Reader's Digest subscription would continue under our Continuous Renewal Service unless we heard from you otherwise. We are glad you have decided to continue your description. As promised, we have sent the attached bill that reflects your guaranteed Preferred Subscriber Discount of 62% off the annual cover price."

This is a fraud. I received junk mail from Reader's Digest at least a couple of times a month, which I do not open and throw in the trash. Obviously one of these was an offer for me to respond "otherwise." I contend respond "otherwise." I contend that this offer to "opt out" is unethical, deceitful and intimidating. Their invoice includes no telephone number for contacting them, however on the reverse side are features of their Continuous Renewal Service, which states: No Obligation To Review If you decide that you dont want to renew your subscription , for any reason, just write cancel on the bill and return it.? Well, thats exactly what I have done. Somebody needs to put a stop to their intimidating and unethical marketing approach.

I thought I was just getting a free issue in the mail to advertize the magazine since I was a previous subscriber years ago. I thought they wanted me back. A few days after the magazine came...so did a bill. I went to check on the website they listed about what was going on. The website was a fake.

Right now, I justed started to contact them. I am also looking for a nw job and its taking my time from that.It has caused me stress because now I have to make sure my name is clear when I apply for some Security Jobs that require good clean records.

Had a magazine subscription with them, they sent a notice that it would soon run out. If I wanted to renew to send in the renewal notice to continue my subscription. I did not want to renew so I did NOT renew with them, but I have now been getting bills for a magazine I have not ordered. They sent a bill recently that stated that I had consented to an automatic renewal, NO WAY that I did that. Years ago I had a subscription with them and they never did this kind of scam. If you chose to let your subscription run out that would be the end of it. What kind of scam are they running. Who ever is running this company is ruining it. I have never had any other magazine company do this. What they are doing is not legal.I will not send them any money, I did not order any thing.

My father is 88 years old and they keep sending him invoices for the subscription he never ordered, now they threaten legal action and i told him let them come after you!

Reader's Digest kept sending a bill. Eventually my husband paid it. But we only got a few issues for the year. The next year I tried to tell them I didn't want it anymore. I moved. They found me and continued to send me a bill. After several months my husband sent money. Again we only received a few issues. This time around I have tried everything to get it stopped. Even email there customers service. They stated they received my email but then nothing. I don't want it. Never wanted it. It wouldn't have been so bad had we received the issues once we actually paid for it. My husband I guess is afraid they will send it to a collection service since they are now sending the issues. Infact they never miss an issue while they are trying to get you to pay. Once you pay then you get maybe every other one.

I have a subscription to the Readers Digest magazine paid up to June of 2011. Sales people are constantly calling my house 2-3 times a week to get me to extend my subscription. The sales people have been asked time and time again to not call, but the request is not honored.

i ordered one cd and have been sent many more. I DO NOT WANT ANY MORE SENT TO ME. I have returned all but the elvis presley cd. Which i will be happy to pay for. The other cd boxes have been sent back return to sender

NOW THEY ARE SENDING ME A BILL FOR OVER 4 HUNDRED DOLLARS. And are wanting to send the bill to collection. I have been more than nice to send the items back with responses to please send no more. jUST BECAUSE I ORDER ONE THING DOES NOT MEAN I WANT THEM TO KEEP SENDING ME ANYTHING ELSE AND THEN TRYING TO GHARGE ME FOR IT. Of course there is no phone number to try and caLL THEM TO FIX THE PROBLEM. Iam not paying for something i do not order for to that i sent back return to sender when i got it.

I am also filing a complaint with the better business bureau. I will never recommend any one ever deal with readers digest again. I will however start telling every one of the horrible trouble i have with readers digest. I am so disappointed with this company, for the lack of communication as in no phone number to contact them.

I am all of a sudden getting an invoice for Reader's Digest. I believe I have already paid for the subscription, and when I got this invoice I attempted to call them to clarify this invoice. I cannot find a phone number for them. This is very irritating.

I, too, have received unsolicited books (2) before receiving a bill. nothing had a phone number on it, or any way to contact the organization. Just a place to make payment (once the second book arrived). This is ridiculous

I received a renewal in February 2008 stating "this account is gravely overdue" when I never renewed my subscription. In March 2008 I received another invoice stating "this is my last opportunity to pay to avoid unecessary expense, we strongly urge you to Mail Your Payment Today. There was no phone number to contact someone to explain the situation. In order to avoid any negative impact on my credit I paid the invoice in March 2008 and never received any issues.

They continue to send be delinqent bills saying I owe for a magazine I never ordered.I do not want my credit in shambles for something I never ordered. Please help. I'm tired of there harassing and scare tactics. I cannot even contact them for there's no number on these bills. If they were a reputable magazine distributor you would think there would be a phone number. Apparently they don't want to talk to you-just scare you into paying for something you NEVER ORDERED.

They continue to send be delinqent bills saying I owe for a magazine I never ordered.I do not want my credit in shambles for something I never ordered. Please help. I'm tired of there harassing and scare tactics. I cannot even contact them for there's no number on these bills.

If they were a reputable magazine distributor you would think there would be a phone number. Apparently they don't want to talk to you-just scare you into paying for something you NEVER ORDERED. It's stressful for me to think that they could ruin my credit by putting this in a delinquent file after trying to rebuild my life.

I have never requested Readers Digest. My home is in Canada and the US Post office does not forward magazines, ergo, I would never have ordered it.

Sent me readers digest and invoice i did not order...i returned the book

may be put as past due on my credit rating

I am getting bills from Reader's Digest and have not subscribed or ordered for anything. THe amount is $10. Long ago they sent me some children's stuff in the mail and mentioned that if you want more items suscribe and pay. I did not order anything but continue getting billing notices with REMINDER BILL etc. Please get them off my back.

They do not have a telephone number on the bills.

I am being billed for a book that I did not order. I don't subscribe to Readers Digest, so I don't know how they got my name. I am going to try to send it back. We'll see how it goes from there.

My daughter received a Reader's Digest Sweepstakes check in the amount of #3,1000.00, so she took it to the credit union and deposited it, then a couple of days later began to spend it assuming it was a good check as did the drive up teller. On April 17, 2008, a letter was sent to me at my daughter's address saying the check was uncollectible, and since I had another account in the bank and was also on her savings, the money was transferred from my account to cover this check, leaving me in a mess because I had just returned from a 2 year Church service mission and had no extra funds. I have visited the credit union and they tell me this happens all the time. What are my options to get any of this money back?

RD sent a household items book and a seperate invoice for something I didn't order or even want. They probaly got my information from a internet sweepstakes ad to win a free car. I checked the account details that was on the invoice online and there was a second order for some other book also. Now I have to waste my time fixing the problem. They are trying to charge me 41.13USD. $17.60 first installment. I am going to throw away this book and the invoice.

Potential credit damagage from nonpayment. Any credit impact would have serious impact to my financial situation

I am still getting bills for a book I sent back and also sent two checks to pay for. I have also sent numerous requests to be taken off thier mailing list and continue to get the mail. I don't know how to stop getting stuff. I absolutely REFUSE to send another payment for this.

Keep billing for magazine subscription, that was not ordered. wrote cancelled several times.

I continually get bills for Reader's Digest. I sent a check on March 1, 2008 and my check was paid for by my bank on 3/17/2008. I will not pay for this magazine a second time. How do I stop the bills from coming?

I've requested several times for them to TAKE ME OFF THERE MAILING LIST since the 1st day, I returned their item to the post office in return the post office gave me a receipt of this action in which it cost more than the item. I've returned every envelope they send, stating return to sender and again requesting for them To take me off their mailing list and now there billing me with a past due bill of $10.00. The bill has no phone number so again I'm gonna have to write another letter stating I have'nt got there item and to take me off their MAILING LIST...HELP I'm not an ATM Machine to support their flaw so I can Protect my name. This has got to stop!

Their costing amounts money and stress I'm not excepting any items at all and I have been returned all and any envelopes to post office.

account#0662703438 I never renewed this subscription, so I would appreciate it if [they] would stop sending me bills and threatening notes. Thank you -

Last week I received the most disturbing, dishonest, deceitful, fraudulent, and shocking solicitation I have ever received in my life. And what is most shocking is that it came from Reader's Digest. Quick background - several years ago, I bought a subscription + gift subscription of Reader's Digest for myself and my mother. It was a one or two year subscription, paid through January 2008. All throughout 2007, I received multiple letters of solicitation from RD, each asking me to renew my subscription and gift subscription. Each solicitation contained an envellope or something to mail back and take action. I read the first few solicitations and then started to ignore them, knowing that my subscription ran out in January 2008.

But then, in a letter dated 5/6/08, in a solicitation from Steve Mikulak, Billing Manager, I received a deceitful letter. In very large, boldface, all caps, it said: "READER'S DIGEST BILLING OFFICE OVERDUE ACCOUNT. Attention Mrs Jill....Imagine your happiness if a store delivered a gift to you from a friend. And imagine the embarrassment if the next day, you were asked to return the gift because your friend never paid for it! That's an imaginary situation - but this one is real: Last year, you ordered READER'S DIGEST gift subscription(s) for the people listed below and never paid for them. I cannot understand why you would order a gift and then not pay for it. Please pay your bill now. Signed: Steve Mikulak, Billing Manager. P.S. Please be sure to return the enclosed bill with your check so that we can properly credit your account. Reader's Digest Holiday Gift List. Mrs. Jill.... 0-644334443. Nana-Poppy Troper 0659148324"

Now of course, I was shocked. Was my mind playing tricks on me? Did I, as the letter demanded, order a gift and then not pay for it? I had stopped receiving Reader's Digest months ago, but was my mom still getting it? I was embarrassed to ask her. I called [their] customer service. The supervisor on the phone said that sometime in 2007, I received an "auto-renew" notice. An "auto-renew" notice? You mean, after the half dozen or so attempts to try to get me to renew the subscriptions legitimately, RD sent an auto-renewal in disguise? Well, yes, you did.

But then, surely, I would have been receiving Reader's Digest, right? Well, no, explained the supervisor. You see, my account was paid in full through January 2008, but since I didn't pay anything on the auto-renew, Reader's Digest put my account on "suspension" and didn't send any issues - to either me or my mom. Huh? Then what was that business about the tricky letter, saying that I'd ordered a gift subscription but didn't pay for it? Well, no worries, said the supervisor. They would cancel my subscription...

What I'd like to know is how many elderly, honest, trusting people did the schemers at Reader's Digest fool with this trick? Are you kidding me? I have mentioned this story to friends and relatives, and they are shocked that an American company that had decades worth of a good brand would pull such a "gotcha" capitalism stunt - worthy of Nigerian bankers and internet pharmaceutical solicitations. So I repeat, SHAME ON YOU, Reader's Digest.

charles dean collection manager keeps sending me a bill for select editions book that i did not order. the amount is 27.00. my credit is great and i dont want this to change it. but i will not pay this 27.00.

Our magazine subscription ran out and we did not renew but the bills just keep right on coming. There is no phone number for us to call so we do not know where to call and cancel.

This has been going on for months and I am sick of it. We will never order Readers Digest again in our lifetime.

This is the second time in 1 month that I received a book from Reader's Digest. I found their number on your website. The individual I finally spoke with told me I ordered the books from the internet. I explained that I certainly did not. I don't want the books, I did not order the books and I will not pay them to send them back. He said he has deleted my account (which I never had) and that I will not be billed. He asked if he could do anything else for me. I simply said " do not send my anything....ever." I hope this has been remedied.

Because of an operation and intense hospital care I negeleted to pay my bill on time. I do not want my issues to cease. I am sending a check in today May 22 for my subscription and my son's gift. There should be a telephone # to call if there is a need to contact. It would improve correspondence when necessary. Just don't want my credit to be messed up because of my delay in paying this bell. THANK YOU!

I did not resubscribe to the readers digest and now am getting billed. i do not like the issue of having to renew within less than 6 mos. of a new subscription so i choose not to receive this magazine anymore. i wish to be taken off your list and to not receive anymore issues or bills. when and if i ever wish to receive this magazine i will do so myself not you telling me to.

Received two different bills now in the amount of $10.00 each as a subscription renewal. Something which I have never ordered or intended to ever order. They keep sending harassing renewal reminder notices.

they sent me a bill for $46.16 for a book i never ordered nor did i ever recieve. i spent a great deal of time and minutes on my cell phone to get their number which is not listed on their bill or website. after almost one hour of wasted minutes on my cell phone, i have to now wait for a return label, and since i live in an apartment, this package has to be picked up at my local post office which is all the way on the other side of town. then i was told that during a 30 day period following the return of the book, i have to keep contacting them until they recieve, locate, and process the return, to credit my account(which i never opened in the first place)and show a zero balance. what did i do to deserve this? I finally found their number on this site... go figure.

chargable minutes on my cell phone, time, gas to drive to post office, further wasted chargable minutes on cell phone due to follow up contacting.

I rec'd a free book in mail that I didn't order and now I'm getting bills for $41.68.

I did not order this and I don't want any more books or bills.

I have been receiving a bill for a renewal to Reader's Digest. Having decided that I wasn't really reading it, I chose to le the subscription expire last September or October. So for 9 months I have been receiving increasingly nasty 'notices' that I have not paid this bill. Since I did not request the magazine and have not received it in this interum, I do not consider it any more than harrassment.

There is no phone # to call to try to resolve this.

I have received Reader's Digest for years, but the last couple of years have been a nightmare. I get a yearly subscription and always pay in Dec. or Jan. for the year. But just like clockwork I get at least two more bills attached to the book saying I'm past due on my bill! I took a copy of the check they cashed, and sent a copy of the statement.

That's not all! Now they have sent out a past due bill for a subscription for Mind Stretchers Blue (a crossword book) that they said I ordered! They are demanding I pay by May 27, 2008 I DID NOT ORDER! Something needs to be done with this outfit! There was a e-mail address on the bill but no phone number! So I sent them my opinion of what I thought and told them to cancel my account and contact me as soon as possible - we'll see.


I had been a customer of Readers Digest for over 50 years, purchasing Condensed Books since their inception along with occasional music and the magazine. In 2007 I decided to cancel the condensed books because of the cost and the realization that they have no value and in December of 2007 when the magazine was due for renewal I also canceled because of the cost and both ceased arriving. After a few letters from Readers Digest requesting me to renew, the notices were discarded in the wastebasket. Today I received a notice that I opened and discovered a past due invoice stating previous attempts to collect were ignored and showing an amount owed of $29.98, overdue by 8 months and immediate payment by May 24, 2008. I assumed, since I was no longer receiving the books or the magazine that no further action should be required on my part. I wonder what part of no these people don't understand?

I just don't appreciate receiving an overdue bill for something I never received or desired. I like to keep my credit rating in good shape, and I consider this very poor business practice, and I think it borders on harrassment.

I am constantly billed for a subscription to Reader's Digest that I did not sign up for. They call it automatic renewal. I read RD for years, but will never subscribe again due to this practice. They do not provide a phone number to call. How can I rectify this situation?

I read your complaints about individuals receiving bills for Readers Digest that they did not order. I received one this Friday May 9,08 and I never did order. I called them today Saturday and I just wanted you to know that they say they did cancel. So we will see.

On 5/9/08 I recieved a BILL from Reader's Digest. I have never asked for a subscription. When I called customer service all the person wanted to do was ask me questions. Very frustrated I gave my name, address and told him I never asked for the magazine and to cancel the subscription.

I paid for a book, The Scarlet Pimpernel in January 2008, $29.56, they cashed the check in February. Now I keep getting bills and nasty letters about the bill. I have written several times, have sent front and back copies of the check, but to no avail. They act like they are not to be questioned, yet they won't even publish a phone number.

None, yet. I threatened them with legal action concerning harassment and today I got a letter from one Charles, who claims to be the Manager, Collections Department, but again, no phone number. I need help on this one. I even cancelled all my dealings with them, I wonder if they will acknowledge that.

I recieved my mail today, only to find a bill from EVERYDAY WITH RACHEAL RAY which is from reader's digest.

I did notorder this nor intend to pay for it. I am disabled and live on a very limited budget. I hate it when the BIG GUYS pray on the little guy.

I have to say that I liked reading their magazine(past tense). However, I just received a lovely FINAL REMINDER for payment on an account of which I had supposedly agreed to (and is now 3 months delinquent...and those past billings had been IGNORED by me).

I always pay my bills!!!!!

got a bill in my e-mail and at my house for 10.00 for subscription i have never purchased or recieved want this to stop

I recieved a check in the mail worth 2,950.00 stating I had won the lottery; I called the number on the letter and this man told me to cash the check, and 1,900 would go toward taxes, to call him and he would tell me where to send the money for taxes. I know this is fraud, what should I do? Should I hold on to the check and send it to you or wha? Things like this should stop, how do we stop this?

No damage done yet, because I had done the right thing and contacted you.

On April 28, 2008, I received a bill for $10.00 from Readers Digest for a 12 issue subscription. I have never ordered or subscribed to Readers Digest Magazine. There is no telephone number on the statement, just the PO Box number to send a payment. I looked online for a telephone number. I called the number several times and received a message about high call volumns and to try later, then a automatic disconnect. Any help would be appreciated. Obviously, this is some sort of scam to con good people out of money.

I do not plan on paying this bill, however; I do not want my credit to get screwed up either.

Amount due &19.98 I did not renew this time and cannot seem to get this bill to be stopped. I would appreciate your assistance.

I have received renewal notices of which I declined to renew. My subscription ran out last December 07, which was a gift in the first place. This past Monday, I received a Final Reminder and notice of Delinquent and previous attempts to collect were ignored by me? I did not sign an agreement for continuous renewal service and have not been told I needed to tell them to stop the subscription of the magazine?

They tell me I am three months late and the amount is $13.98. In December, to renew, the whole year was $10.00? I have tried to contact them, but to no avail and I have very good credit, but don't want this to blemish my credit rating? RD also indicates I have received advanced copies on my new term, but only two issues showed up and but now have stopped. There is some real serious problems with this outfit Reader's Digest. I am afraid if I pay the amount due, they will restart the subscrption which I do not want? What will it take to get through to this outfit?

we did not order any books yet we got a package with no bill telephone # or why they were sending us the books. well a week later we rec. a bill for $27 I was furious and saw this site. found a nymber to call and resolved it immediately.

4/21/08 Received a bill of $27.16 payable by May 07, 2008 to Reader's Digest. Called the 800 spoke with Anna. She indicated that sometime in Feb 2008 they sent me a gift book and they never heard from me so they decided that I wanted to subscribe to their book club. Anna said that I would be pleased with the book Blood River and to send the $.

After a long conversation, once I get the book I have to refuse shipment and once they get the book back then they will cancel the bill. I too was given an account number and never initiated any contact with this company. Very frustrating scam. Now I have to hope that I do receive a non ordered book to send it back in hopes to cancel this bogus bill.

Subcribed Reader Digiset for one year 2007. I am not recieve my subcription properly.. From Dec 2007 to April 2007. copies not received to my address.

I just received in the mail today a BILL in the amount of $26.49 for something from RD called Select Editions...Volume2-08 Bad Blood. I'm sure it's some condensed book....yet one that I NEVER received! Since there's no phone number to call on the bill, I get online and am able to check my 'account'...odd since I know I certainly did not OPEN an account for this book club whatever it is.

My account online said that I had ordered one book and another one had recently been shipped. I have NO books to show for this bill and they say my account is PAST DUE! This is SO illegal! Those of us that have been scammed by RD should get together and file a major lawsuit with them! How can they do this legally? How can they sign you up for something without your consent, bill you for it, and you have received NOTHING???? This is a SCAM. I am currently receiving the RD magazine in the mail but you can bet your life that I'll never renew with them again!

Readers digest sent a book we did not order .they did not put a bill in the packadge.we had not ordered so naturally we thought a free book had arrived ,that we had not ordered. about a week later a bill arrived. we are not paying this bill .if they want it back they will have to instruct us and pay for the return.

We are old and live on social security,we cannot afford to pay for this book we had not ordered in the first place.


Reader's Digest (hereafter 'RD') sent me a book of short stories-unsolicited-in February of this year (2008). I imagined that it was a bonus or promotion that I received as part of the subscription my father bought for me as a Christmas gift. I discarded the book (as an educator I receive many books unsolicited which I generally donate to charity). Six weeks later, I was sent a bill in the amount of $27.61 for this book.

Most bizarre, this bill included an account number. I have never entered into any kind of contract, agreement or covenant with RD. I have never sent them an order form or letter. They never received a single piece of correspondence from me until I sent an email to their customer service department (linked to the main RD website) asking for the bill and the account to be cancelled. I am awaiting a response.



I ordere a subscription to Reader's Digest. I wrote a check for $10 on 12/3/07 (check #3299). According to my bank records, that check was cashed by Reader's Digest on 12/11/07. I started receiving my subscription. However, I also started receiving invoices claiming that I had not paid and that I still had a balance of $10. There is no way to contact the billing department and straighten things out. I am now getting threatened with Final Reminders.


So far they have not sent this to collections or damaged my credit, but I want to resolve this before that happens!

I ordered a subscription for $10.00 and paid it. Kept sending me a past due notice. Now they sent me a book that said free gift, now I'm getting a bill for $27.12. I read the complaints about Readers Digest doing the same thing to others, so I'm reporting this before it gets out of hand.



I have been getting books I never ordered and sending them back, though not able to find phone numbers, or a business name. Now, I received Everyday with Rachel Ray and in the fine print on the bill they sent me, it says Readers Digest. I never ordered from these people and I want this stopped. Of all the damn nerve...sending me a bill and THEN sending me the thing I never ordered.


I'm afraid of an unpaid bill getting reported to a credit bureau. This plain is not right and is criminal.


My husband was sent an issue of Reader's Digest which we had never ordered before. Now we continue to receive bills telling us to pay for our subscription. It doesn't tell you how to cancel. There's no telephone or email address. Just the stub to send in to pay the bill.



I received an invitation from Readers Digest to subscribe for one year in August of 2007. I received a bill in Sept of 2007 for $10.00 and promptly paid it. As of now, the end of Mar 2008, Readers Digest has continued to bill me for the original $10.00. There is no phone number or e-mail address to contact their billing dept.. I'm dismayed that this company that has been in business for so long is operating as it is. Today I wrote them a note requesting them to cancel my account and to return my un-earned money to me.


Just irritated


I received a magazine from Reader's Digest and a few days later, received a bill. Have no idea where this comes from but, I'm not paying or nor am I interested in the subscription. This is absolutely ridciulous, once I read all the complaints with Reader's Digest and thought it was pretty good magazine, now I'm having to think twice. Good luck with getting someone else...not me and I hope that that someone else calls you out on this ridiculous behavior. I will be calling the 800 # first thing tomorrow morning.

And to think they put no contact information on the invoice...no wonder!

Last year I did not renew my subscription. I no longer wanted to receive the magazine. I received what looked like an overdue bill stating the following: The second issue of your Readers Digest subscription renewal has recently been sent to you. Our records show that your payment has not yet been received. But we feel certain that this is just an oversight on your part. Please settle your account today so that we can mark your account paid.

I thought maybe I renewed and just didn't remember. I have excellent credit which is very important to me so I went ahead and paid it. This year when I got a renewal order in the mail I DID NOT RENEW. Today 3/26/08 I received another Reminder Bill stating the same thing I quoted above. It appears to me a underhanded way to sell magazine subscriptions.

The only damage was a tiny amount of the renewal price. I don't think a company should be allowed to send out fake overdue bills to get people to buy something they don't want.

I ordered a Christmas tape and that was all I wanted. They have sent other tapes and I have returned them and do not want them. Yet they keep sending me bills and I refuse to pay for something that I do not have. I am going to have my son file with the Attorney General Office of Consumers Affairs of Michigan. My daughter has returned the tapes by going to the Post Office, being shipped directly from there.

They have threaten to send this to a collection agency.

I am being billed for a reader's digest subscription which I did not order nor I have received any magazines. My subscription expired in the Fall of 2007. I am being threated with late payments request. I would appreciate if someone could stop this action.

At this point in time no damage unless they report it to the credit bureau for lack of payment.

They are using our Florida address, We are in Florida only Jan, Feb, and Mar. We have missed lots of months.

I received a bill for 12 issues of reader's digest that was never ordered by my wife or myself. I wrote letters with copies (kept original) to the 2 addresses that I found on the billing. I asked for a reply as this took place on 03-17-08.

Like everyone else I have recieved a magazine and 2 bills now. I have never ordered nor do I want to subscribe to this magazine.

I started receiving magazines, and then received the 10 dollar renewal bill like everyone else. I never signed up for a subscription as far as I know. They say I signed up online somehow. Very sneaky that RD. I called customer service and cancelled my subscription, I asked for a confirmation number and she said they don't have those. I would just have to trust her and know that it was being cancelled.

My father who is 85 years old and lives with me showed me a bill that he says Reader's Digest keeps sending him. The bill shows the amount he owes for a subscription renewal. My dad told me that he did not renew it. I emailed Reader's Digest, and I was told that he did agree to these auto-renewal terms at some point. The email went on to explain all the benefits of this auto-renewal, but to me it just sounds like a Con Job diguised as a great service to our readers!

I would like to refer this incident to those nice employees at Reader's Digest who so politely pointed out that it is the consumer's responsibility to investigate everything thoroughly. Well, that sure sounds good, but hey, it ain't working. Sounds like someone at this company (maybe the overpaid CEO's) need to come up with a better plan, because this plan is not effective. It is not working!

So blame the customers, sure--takes the heat off all the dysfunctioning employees at Reader's Digest--the ones who designed this poor plan or should we say: the crafty hoodwinker's who came up with this clever idea to confuse customers into renewing a subscription they may not want. Well, I nor anyone in my family will EVER read Reader's Digest again!

First, I received a magazine in the mail from Reader's Digest. Then, I received a bill. I sent the bill back and wrote on it that I never ordered this magazine. Then I received a reminder bill!

I am receiving bills, but my present subscription is a gift. Please stop sending bills.

I work for Readers Digest customer service, and quite frankly, this is all absurd. Customers don't realize what they are signing up for, but it is not our responsibility if they choose to not read the fine print. RD has very great customer service relations, and if people are complaining about not having a phone number, maybe they should check within the first 20 pages of the magazine. Also, when you call to complain to us, keep the cussing and the people threats to yourself, because it's annoying and disrespectful. They train us well to handle every situation, and the second the words "I did not order this" comes out of your mouth, we will either send you a postage paid return label, or clear the charge. Also, if you claim to pay and we don't credit the account, we simply ask for the date your bank account or credit card was charged and make an adjustment. If you said "I sent that back", we will clear the charge without requiring proof. You tell me another company that takes the word of the customer like we do! Readers Digest is doing nothing illegal, or we wouldn't still be in business!

I ordered Reader's Digest for one year, but after the year we kept getting the magazine and kept getting a bill. We tried to get a hold of them to cancel but could not. This happened two years in a row; by this time we were not even looking at the magazine anymore. The third year the same thing, then my wife investigated and found out we were getting bills stating we were overdue, and free gifts with early subscriptions. Got a bill stating we owed $17.98 because this was a continuous renewal, which we never saw before. They sent us 3 magazines, then stopped sending but continued to send the delinquent bill. We finally sent in a payment and told them to cancel our subscription. We never want to get their magazine or any product from them again. I am sure we have not heard the end of this. This is a bad organization!

I have just received a bill for $10.00 from Readers Digest for a subscription that was not ordered. After reading a myriad of other complaints on your website, I was sure a scam is being unleashed on the consumer. I need a phone number since there is not one on the bill and the customer service department is not in the least bit helpful on-line. Please help stop this fraud and show RD for what it is.

I just sent the bill back saying I did not subscribe but am not sure that may work. Of course I am worried about credit rating.

I got an invoice that said I agreed to continuous renewal. They invoice just about every month but never tell you when the subscription is ending. They claim the info is on the address label. They do not dispute that it is not on the invoice. They claim they will send me the documents showing my agreement to continuous renewal. We will see.

I previously worked for Reader's Digest. They send out bills for products that aren't ordered. How they get your name in the first place is when you play sweepstakes. They try and send you a free mag in order to capture your interest, then if you do not reply after a certain amount of time, you receive a bill. It's dumb how they've got it set up. If you receive products not ordered, call them and let them know. You are not required to return magazines, but books are required to be returned. You may call to cancel at any time. RD would usually do anything to avoid the loss of a customer. They are snakes, and I am happy that I no longer work for such a place. Don't play sweepstakes, don't even bother with them unless you actually want the magazine. If you want the magazine and you order it yourself, they will provide most excellent service. However, if you play their games but do not order anything...that will not be the case. Use your better judgment, and if they send you any documents make sure you read all of the fine print because that is where they get you. As a customer, it is your responsibility to know what you are getting yourself into.

I know the RD phone number is impossible to find, so here is the Reader's Digest Canada #: 1-800-465-0780

I paid my bill in January and am still getting dunned for it. Also at one point in time, the expiration date was Sept/10. Now it reads '09. When I called the number I got off my bill, I was told that they assume I'll renew and that was why it was '09. What happened to the other year? These people really need to be investigated. Can you imagine how many times that a confused person might pay the same bill!

Nothing but sheer frustration!! I'm sending them a copy of my cancelled check and hope this will get them off my back.

I subscribed for 2 years, and chose not to respond to their bi-monthly renewal OFFERS, and offers of FREE gift subscriptions for friends and family. I think they use the people we list for a free year subscription, and then send them bills and harass them instead. Gee, THANKS A LOT. After about 4 months of throwing away renewal offers, I received threatening bills stating that I had subscribed to a continual renewal (so why would they send so many OFFERS of renewal then?) So they say my account is delinquent and ignored by my family. What a joke. I hope someone does something about this. I am going to proceed with a written complaint, and refusal to pay, and perhaps send them a copy of this list of complaints, which is more like a book.

I am writing concerning the same issues on your website regarding Readers Digest. Someone needs to look into their billing practices. There is no number to get a hold of them. I found the numbers on your site, and the customer care was awful. I feel sorry for the elderly who get confused easily.

I have not ordered Readers Digest but keep getting bills.

I, too, have started receiving Readers Digest that I NEVER ordered. I received a bill but no phone number is included on the bill. I tried to Google the phone number, and there is no phone number on the internet either. I wrote them to stop sending me the magazine, and instead they send me an email stating what a valued customer I am! Again, there is no phone number, and I could not respond to the email.

This will affect my credit. I will not pay a bill for something I never ordered.

I did not renew my subscription with Readers Digest. They have sent three issues I have not asked for.

They are threatening to turn this matter over to a collection agency if I don't pay now.

I took advantage of an offer in November to extend my subscription for one year and get four free. Now I get a bill to renew March '08 and am told offer was for one gift subscription--NOT my own. They are unable to fax me the ad so I can see the fine print. Ad was misleading, deceptive and so far beneath Reader's Digest's former reputation for integrity that it's hard for me to believe it.

Paid $17.98 for a year extension as Preferred Subscriber that I am not getting.

I received a copy of Reader's Digest Condensed Books and paid for this issue. A 2nd copy came, and I returned it and canceled my subscription. Then a 3rd copy came, and I returned it and again notified them that I was canceling the subscription. I have not received credit for the return and keep getting bills and notification that I will be charged an additional $1.75. The bill was to be paid two days before I received it. I sent an e-mail but got no response.

I ordered one condensed book and paid for it. More came. I returned them unopened. When bills came, I returned them with canceled written across. I have also written asking to cancel. They are also sending the monthly/bimonthly magazine, which I never ordered. I keep sending them back and keep getting more. I just received another Notice of Delinquency with the threat that they will take additional steps to recover the debt. No phone number is available. The instructions on the back indicate to write to them. That doesn't do any good.

With my present job, any adverse action such as garnishments or liens must be reported to FINRA (formerly NASD). This has the potential for suspension of my producers licenses, which would therefore cause me to take a leave from work until it is resolved. This is unacceptable. I am tired of being the patsy for companies operating like this. I have always been so afraid of them taking the steps that I pay what they want. But it doesn't end there. I need this to stop. They need to acknowledge what I have sent back, what I have already paid, and that I do not want any of it.

I have been a subscriber to Reader's Digest for a few years. Last month (Jan/2008), I received a 'free' issue (which, as a subscriber, I already had). This free issue came with a Welcome to the family greeting, and also Thank you for your order accompanied, of course, by a bill. Like most of the people who tried to contact them on the net, I didn't find a way to write to their Customer Care service. Now it's February and I just received 2 issues: one for my actual subscription and the 'unwelcomed' extra issue.

I have received bill after bill for Reader's Digest - and I've written on the bill that I paid for my subscription on Sept.15,2007 with check #___ for $9.98. The bill is for $13.98. They ignore my reply and send another bill. I would like to cancel any order for Reader's Digest and ask them to stop bugging me. They haven't sent a magazine in months so I don't understand what they want me to pay for at this point.

Readers Digest sent me a book which I didn't order for $29.95. Recently they have sent me another book in the mail, then a couple days ago they sent me two letters warning me about attacking my credit if I don't pay! I will never order anything from them again.

Readers Digest sent me a book which I didn't order for $29.95. Recently they have sent me another book in the mail, then a couple days ago they sent me two letters warning me about attacking my credit if I don't pay! I will never order anything from them again.

Ordered a Reader's Digest subscription and paid for it online the minute I got the bill. Then I started getting bills for a gift subscription that I never ordered. I have now written 5 times with no response. Maybe a class action law suit is the next thing. I am furious that I keep receiving these bills.

Stress, time away from work to write letters, postal fees, etc.

I have gotten repeated bills for something called, Worlds Most Beautiful Melodies. I did not order this and would appreciate if the bills would stop coming. I will probably never do business with them again. I have sent bills back with DID NOT ORDER written on them. They must ignore these.

My mother recently moved into a Seniors home, and my brother has been given Power of Attorney to handle her affairs. The most outstanding and obvious was the incredibly large bill that had accrued with Readers Digest and Readers Select, an off shoot of their company. Harlequin books were also part of this. My complaint is this: Over the last year or two, mom lived alone and we thought handled her financial affairs in a timely manner. Well obviously that wasn't so. She had been having mini strokes, and enormous bills have been accumulating. I guess my point is, although she was making small payments whenever she had the awareness of mind to make them, many items weren't being paid for, and the bill was allowed to grow and grow. I know these companies want to sell, sell sell, but when an account for books reaches say $500.00, it's obvious that the account isn't being kept up to date. Why wouldn't they cut things off sooner? The enticement as well to accept free gifts with orders and to qualify for sweepstakes is simply wrong!

My mother isn't the only one who has gotten into this situation. I know of other elderly people who continue to receive these books and packages from Readers Digest. I believe they are being taken advantage of. They are being kept in business by the naivete of seniors--many living alone who love to receive mail, look forward to promises of this and that.. All many of them have is their Old Age Pension or Security and they're spending hundreds of dollars on books and merchandise they don't really need; and the companies are allowing it to escalate.

One other point: these companies do not communicate within, so you can end up talking with a dozen different people at different numbers, and addresses. Bills and threatening letters continue to come even after you've spoken with parties to resolve the matters. My mother has racked up bills for merchandise far beyond what she is capable of paying. She has no means with which to repay, and she is being threatened by collection.

They sent me a BILL for $10 for a subscription I never ordered! I can`t even find the phone number to call them and tell them I never ordered it.

What a terrible company! I was severely panicked that someone had stolen my ID and didn`t know what to do. I was in a panic and almost passed out! I finally found this website with a phone number but they`re closed, so I have to wait to call. I can`t sleep and it`s got me TERRIBLY upset!

I received an invoice from Readers Digest for a magazine that I never ordered. I have returned every invoice with a note on it saying I have never ordered this magazine and take me off your mailing list. I have received 3 invoices to date and each one was sent back with this note. I finally found a phone number to call and spoke to someone named Rob (no last name) and I told him to stop sending me these invoices. I hope this will stop them.

No damages expect stress about not having this affect my credit report

My subscription ran out December of 2007. I never renewed it, however, in January of 2008 I received a magazine with a renewal bill. Since there was no phone number listed I wrote a letter telling them to get my name off the list. In February I received another bill. This time I searched for the phone number online and found this website. THANK YOU for the number and now that I know what others are going through I am mad! So I called and gave them my concerns and I was given a name, employee number and a cancellation number. However, I fully expect to receive another bill next month and I will not take this! If I have to I will seek out a tort lawyer.

Last week, in the mail, I received a readers digest bill. I had never ordered any and never will. I ignored it and they sent me another bill. There is no phone number, e-mail address, or any way to contact them. Readers digest is a big scam. My credit score is excellent, and I don't want it to be ruined because someone wants to send me something I didn't order.

I received a bill for $10 but I did not order Books or any other thing from reader's digest.

I received a bill in the mail for $42.07 for something that I did not order from Reader's Digest, I guess it must be a book or magazine. I actually got them on the phone. They told me that they can suspend my subscription for 30 days. I did not receive anything from them. I don't understand why such fraudulent acts are allowed to continue.

I have never been a fan of Reader's Digest nor will be in the future. I have started receiving bills from Reader's Digest in the amount of $15.00. I called and explained the problem. The customer service personnel I spoke with advised that they are aware of this issue, and the order to the subscription under my name took place on line. She has also confirmed that it is not the company's interest to be involved in such a scam, but she failed to point out that the company is currently not making any effort to resolve the problem.

I am very much concerned about identity theft, and such companies like Reader's Digest are not in a position to protect themselves from this kind of scam. The problem points directly at the company itself.

I received 3 of the same Reader's Digest magazines that I never ordered.

I ordered a 12-month Reader's Digest subscription in the amount of $10.00, as advertised, in September 2007 and wrote a check for same, dated September 20, 2007. My bank account indicates that my check was processed on September 26, 2007. Although I am receiving magazines on a monthly basis, I am also receiving past due notices. I am very concerned as to how this might affect my credit.

I subscribed and paid for a 12 month subscription for $13.98 as of 05/2007. This was a 'renewal' subscription which I was led to believe would not increase in price. I have received numerous renewal bills since that time which I have ignored because my subscription was not up yet. However, I have just received a bill in the mail as of 01/2008 saying that my subscription is up, and I owe $15.98. Under this continuous renewal service, each year they continue our subscription unless we tell them to stop.

Due to the increase in price, I have sent back one of the bills saying PLEASE CANCEL, but am still receiving 'FINAL REMINDERS'. I no longer wish to subscribe to this magazine--and like every other reputable magazine, if my yearly subscription is over and I have not paid for renewal, they should take the hint and stop sending me reminders. One question: if I renewed in 05/2007 for 12 months, how is my subscription up 7 months later?

I received a Reminder Bill for $10.00 dollars, for a subscription I never requested. That I remember, I did not request, or I have never received any magazine. I want to unsubscribe.

I did not order this merchandise from Readers Digest, as I am a nursing student and do not have free time to do anything but study nursing subjects. I, therefore, do not intend to pay for anything for which I did not order.

In October 2007 I sent for and received a book from Readers Digest from an advertisement that said I could either receive more books periodically or cancel my subscription within 30 days. If I canceled I could keep the book. I wrote to them canceling the subscription because the book they sent was not to my liking, and I put the book into recycling. I then received a second book and a bill. I wrote and told them that I had canceled the subscription. They wrote back, asking that I return the book. I asked for a return prepaid authorization, received it and returned the book. On January 11, 2008, I received a dunning letter from Readers Digest for the original book. I do not intend to pay this now or ever, and if they cause any damage to my credit score I will have to sue them in federal court.

So far, I've had no damages other than annoyance. I have read about 50 other complaints on your website about similar complaints about this vile company.

They have sent me many notices about my account being past due - delinquent--and that I can prevent being turned over to the collection agency if I pay. WELL, I've paid. I sent a check to them on 12/17/07, and as of today 1/11/08, they're still sending me notices. The notice I received today is dated 1/1/08.

PLEASE get these people out of business if they're going to continue this junk. I looked up how to contact RD; they don't won't to be contacted obviously since they don't have a phone number. Isn't that ridiculous after all the years that people - even like me have supported them? Now I don't want any part of them.

We received yet another false bill from Reader's Digest. It stated: Recently we wrote to remind you that your Reader's Digest subscription would continue under our Continuous Renewel Service unless we heard from you otherwise. As promised we have sent the attached bill that reflects your guaranteed Preferred Subscriber Discount of 49% off the annual cover price. Prompt Payment Bonus-Pay your bill today and give a gift subscription free. (See enclosed Certificate) We were never sent a Continuous Renewel Service letter. In May of 2007 we had received a bill from Reader's Digest for a subscription that we had not agreed to. This bill claimed that we would be sent to collections if we did not pay it. I paid for the subscription thinking it was a bill that we had not paid previously. I also asked Reader's Digest to cancel our service and that we would no longer be ordering anything from them. A few days later we started receiving their magazine. I then knew that they had scammed us.

We paid for the above subscription thinking that we had to. The amount was for $15.98.


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