Complain about a product or service

Publishers Clearinghouse

William of Windsor, MO February 5, 2010

First of all, I find it impossible to be able to contact pch by telephone, as it seems they do not want to hear any negative comments over the phone, either that or your operators do not have a good grip on our English lanquage. Each time I have tried to contact pch via the internet, going to their web site of pch.com, it is kicked back as unable to contact or this address is not reliable, etc,etc.. It is almost as bad trying to get pch customer service on the internet. As for your sweepstakes on the net, I have a question as to what are you wanting in the search line? My name, initials, or what, I have tried many ways, and get nothing but a bunch of names all over the country with my name of R. Just a mess all the way.

I have just today, saw where Iam to be cancelled or whatever, and tried to e-mail it to pch, but it would not go. If you are planning to cut me off of any further mailings or as a contestant in your sweeps,this will be your loss, as I have been with you since 2003, and have a good record in ordering products you have offered, which I will say are overpriced, the products made in China and also the shipping and handlng charges are exhorbitant. I do have my doubts that I will receive any responses to my complaints by pch, but at least I have let off some steam. Your records will prove out how long I have been a customer and my entering your sweepstakes (Without winning one single dime) I might add.. There,Iam finished.. Good Bye....

Lynn of Red Bay, AL February 5, 2010

PCH keeps sending me these e-mails to enter their sweepstakes. They inform me that I'm about to forfeit my chance if I dont enter. I enter every time. When doing so, they, (PCH) trys to install an "exploit" bug on my computer, but my anti-virus stops it and removes it. My question is, whats up with all the entering? Why do they try to install malware on my computer? Can nothing be done about this?

Dave of Eagle, ID February 4, 2010

I have been sent a bill for Prevention magazine . I had sent check with order on 1-13-2010

Robert of Surry, VA February 4, 2010

Ordered products from the company and it arrived broken. Paid 6.99 for shipping and do not want to pay the same amount to return it. Total purchase was 26.95. Would like to contact company to send replacement products. Of the four items shipped, one was broken.

Jennifer of Brandon, MS February 4, 2010

They did not apply my payments correctly so I was charged late fees. Their products are [bad]. Most of them look great in the photos but when they come in they are plastic and some came in broken. DO NOT be fooled by their mailings that tell you they have booked a hotel in your area, they LIE! It is a total scam that plays on the weak willed and the elderly. They promise a winner and never fulfill their promise! STUPID SCAM! Their mailings do make great fire starter though. Their products are garbage and not worth the money I paid for them. Some of the videos were from the 80's.

Mary of Eugene, OR February 4, 2010

I have ordered a dibetic book/ magazine to help me with my meals and I have not received not one. I did not order STARS I don't need that magazine it don't help me with me with anything. Right now I need to survive./Live since I have been diagnose with diabeties. I can't afford anything else. Please discontinue the stars and see to it that I get the diabetic book/mag. that I ordered and have made 2 payment on that account.

Dave of warwick, RI February 1, 2010

This person Jessica called me at home and told me that I was the early bird winner from sweepstakes #1400. It was not true. nobody ever came to my home with flowers and balloons and of coarse NO CHECK! I don't think pch should allow this. Seems to be a SCAM to me! I stayed home from work for two days that they where supposed to arrive at my house with all the fixings. I lost two days pay thanks to pch!

Sandra of Groveport, OH January 29, 2010

There is no way to enter [their] sweepstakes on the message [they] sent me. I have not been able to order or enter on the last several emails [they] sent me. What's the problem?

Lisa of Waterbury, MD January 28, 2010

Omar called me and told me that I won 2.5 million dollars from PCH. He wanted me to pay 175. He told me to contact Andrew S to confirm

Teresa of Kuttawa, KY January 26, 2010

Have been playing the Publishers Clearing House On Line games and winning tokens. Have 15,000 + tokens to redeem and whn I go to redeem them I get a message that I cannot because i am not a US citizen. I was born 50 miles from my current address. I think it is probably a rip off to prvent token redemtion.I redeemed several thousand just a few months ago.

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