All Detergent Reviews and Complaints

Consumer Complaints & Reviews

Colleen of Round Rock, TX on Jan. 23, 2012

Satisfaction Rating1/5

We bought All Free and Clear for the new babies in the house. Upon washing the "Preemie" clothes and blankets, we found brown greasy smudges throughout the entire load. The smudges continued until the washer was run a few times. We used a different detergent, and the laundry was clean. As a sort of science project, we tried the All Free and Clear again on a load of old towels...The greasy smudges recurred.

Here's the victimization part. Counting up at least $150 in ruined laundry, we call All. Their written response was that they had never heard of this happening before, so it was our responsibility, and free coupons for more of their products!

We are now taking the next step, and putting the word out there for anyone else that this has happened to. Please report your damages and let's get together to compare notes. This is unacceptable for a company which should be accountable to it's customers.

Linda of Cleveland, OH on May 28, 2011

I have used All Laundry detergent for years with no problems. Marcs started selling All with Micro boost formula with Cleaning Beads and so I bought that, even though it was a downsized version of the original and had more stuff(?) chemicals in it. What a nightmare. I washed all my underwear and clothes in it. Then changed into freshly laundered clothes and started itching and itching and developed a rash.

Mostly it was around where my underwear sit, even my bra. It's been a nightmare. I finally got to the doctor and she gave me a steroid cream for the itchy spots. I mean, I even have itchy spots on my breasts. I'm miserable. I'm so hoping the steroid cream helps out. I put vapor rub on the rash and that alleviated the itch temporarily until I can get the steroid cream, but this is just terrible.

Carol of Brooksville, FL on Dec. 6, 2008

This is the 3rd time I bought a large (150fl.oz.)bottle of All free amd Clear and the bottles continue to leak, at the dispenser. I have had several bottles that do not leak as I use all faithfully since childhood. ( My entire family uses it)I happen to buy the larger size, due to my family size. I have lost quite a bit of money due to these faulty containers.

My suggestion is to re-design the bottles to stop any future leakage or loss. I like All and will continue to use it unless I have to buy a smaller bottle as it will no longer be cost efficient for me. Just take a quick look at the design, Im sure a little change can make a big difference.

Barbara of Vermontville, MI on July 22, 2008

I purchased a bottle of All Detergent. It fell off my dryer onto the floor that has a 1/2 inch rubber mat. The cap broke at the joining part. the bottle leaked all over my laundry room floor. Silly me, I purchased another bottle and the same thing happened a couple of weeks later. Thats over $10 worth of wasted detergent. When the cap hits the floor, the cap splits open. This is purely poor design. Sure, I should not leave my bottles on the top of my appliances, but I have been doing it for years and never had it happen before.

I had to spend a lot of time cleaning all that detergent up off my floor. I would like the company to send me coupons for several free bottles.

Melanie of San Jose, CA on April 21, 2006

I bought ALL laundry detergent because it was on sale. After about 3 days I started noticed red bumps..didnt think much of it until I discovered that this detergent has made me break out in a rash all over my torso and forearms. My friend has mentioned she also experienced an allergic reaction to a detergent but we never discussed which one. To my surprise it was ALL. I have been an avid TIDE user my entire life but bought ALL because it was a good deal--10.99 for a huge bottle. I guess, in the end..the cheap is expensive

Red rash all over my torso and forearms.

Alice of Charlotte, NC on Oct. 16, 2005

I have at three pair of pants and about six shirts that have been ruined by the All spring burst detergent. They all come out of the dryer with pink spots on them. This is very frustrating because now I have lost over $200 in clothes due to this problem.

Terence of Washington, DC on Aug. 22, 2005

Used All detergent to wash my sons and my clothes.

After wearing a shirt I broke out with bumps all over my chest, arms and back.
My son experience the samething.

I have a new washer so I know that it is working correctly and this never happen to using using Tide.

Dawn of Pittsboro, NC on March 9, 2003

I used the all detergent that claims it is a stain lifter. It didn't state that it is a color lifter too! The directions on the back tell you that you can use it directly on stains. I did test an area and it was fine. But after letting it sit for 30 minutes then washing there is now a color difference on the two shirts. One shirt was mine and had only been worn 2 times. The other was a brand new shirt for my little girl. Never Worn! So I am disgusted at the outcome with the ALL detergent. I still have stains on 2 truined shirts valued at 25 dollars. Does anyone know how to get a repsonse form the company for the damage?

I hope they can formulate a better product for the consumer who is trying to spot treat stains.