West Virginia

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West Virginia
This page contains a listing of State and Local Consumer Agencies State Banking Regulators State Insurance Regulators State & Local Consumer Agencies State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.
State Offices Jill Miles Deputy Attorney General Consumer Protection Division Office of the Attorney General 812 Quarrier Street, 6th Floor P.O. Box 1789 Charleston, WV 25326-1789 304-558-8986 Toll free in WV: 1-800-368-8808 Fax: 304-558-0184 Karl Angell, Jr., Director Division of Weights and Measures 570 MacCorkle Avenue St. Albans, WV 25177 304 722-0602 Fax: 304-722-0605 City Office Nemo Nearman, Director City of Charleston Department of Consumer Protection P.O. Box 2749 Charleston, WV 25330 304-348-6439 Fax: 304-348-8157 Back to the top
State Banking Regulators The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.
Sharon Bias Commissioner of Banking, State Capitol Complex Building 3, Room 311 1900 Kanawha Blvd. East Charleston, WV 25305-0240 304-558-2294 Toll free in WV: 1-800-642-9056 Back to the top
State Insurance Regulators Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.
Hanley C. Clark Commissioner, Department of Insurance 1124 Smith St. (25301) P.O.Box 50540 Charleston, WV 25305-0540 304-558-3354 Toll free in WV: 1-800-642-9004 Fax: 304-558-0412 Back to the top
Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.

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