Virginia

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Virginia
This page contains a listing of State and Local Consumer Agencies State Banking Regulators State Insurance Regulators State & Local Consumer Agencies State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.
State Offices Frank Seales, Jr., Chief Antitrust and Consumer Litigation Section Office of the Attorney General 900 East Main Street Richmond, VA 23219 804-786-2116 804-371-2086/2087 Robert Colvin, Program Manager Office of Consumer Affairs Department of Agriculture and Consumer Services Washington Building, Suite 100 P.O. Box 1163 Richmond, VA 23219 804-786-2042 Toll free in VA: 1-800-552-9963 TDD: 804-371-6344 Fax: 804-371-7479 County Offices Gail M. Lucas, Program Manager Office of Citizen and Consumer Affairs #1 Court House Plaza, Suite 310 2100 Clarendon Blvd. Arlington, VA 22201 703-358-3260 Fax: 703-358-3295 E-mail: GLUCAS@co.arlington.va.us Web site: www.co.arlington.va.us Ronald Mallard, Director Fairfax County Department of Telecommunications and Consumer Services 12000 Government Center Parkway Suite 433 Fairfax, VA 22035 703-222-8435 Fax: 703-222-5921 City Offices Prescott Barbash, Administrator Alexandria Office of Consumer Affairs City Hall, P.O.Box 178 Alexandria, VA 22313 703-838-4350 TDD: 703-838-5056 Fax: 703-838-6426 E-mail: PBARBASH@capacces.org Robert Gill, Coordinator Division of Consumer Affairs City Hall Norfolk, VA 23510 757-664-4888 TDD/TTY: 757-441-1065 Fax: 757-664-4889 Web site: www.city.norfolk.va.us Cathy Townsend Parks, Director Consumer Affairs Division Office of the Commonwealth's Attorney Judicial Center, Bldg. 10B 2305 Judicial Blvd. Virginia Beach, VA 23456-9050 757-426-5836 Fax: 757-427-8779 Web site: www.virginia-beach.va.us/courts/oca/co.htm Back to the top
State Banking Regulators The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.
E.J. Face, Jr. Commissioner, Financial Institutions 1300 E. Main Street Suite 800, P.O. Box 640 Richmond, VA 23218-0640 804-371-9657 Toll free in VA: 1-800-552-7945 Fax: 804-371-9416 TDD: 804-371-9206 Back to the top
State Insurance Regulators Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.
Alfred W. Gross Commissioner, Bureau of Insurance, State Corporation Commission P.O. Box 1157 1300 East Main Street (23219) (only for special delivery and walkins) Richmond, VA 23218 804-371-9967 Toll free in VA: 1-800-552-7945 TDD: 804-371-9206 Web site: www.state.va.us/scc Back to the top
Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.

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