Pennsylvania

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Pennsylvania
This page contains a listing of State and Local Consumer Agencies State Banking Regulators State Insurance Regulators State & Local Consumer Agencies State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.
State Offices Joseph Goldberg, Director Bureau of Consumer Protection Office of the Attorney General Strawberry Square, 14th Floor Harrisburg, PA 17120 717-787-9707 Toll free in PA: 1-800-441-2555 Fax: 717-787-1190 Web site: www.attorneygeneral.gov E-mail: info@attorneygeneral.gov Irwin Popowsky, Consumer Advocate Office of Consumer Advocate Office of the Attorney General Forum Place, 5th Floor 555 Walnut Street Harrisburg, PA 17101-1921 717-783-5048 (for utilities only) Fax: 717-783-7152 E-mail: paoca@ptd.net Web site: www.oca.state.pa.us Regional Offices Michael Butler, Deputy Attorney General Bureau of Consumer Protection Office of the Attorney General 1251 South Cedar Crest Blvd. Suite 309 Allentown, PA 18103 610-821-6690 Fax: 610-821-6529 E. Barry Creany Senior Deputy Attorney General Bureau of Consumer Protection Office of the Attorney General 171 Lovell Avenue, Suite 202 Ebensburg, PA 15931 814-949-7900 Toll free in PA: 1-800-441-2555 Fax: 814-949-7942 Jesse Harvey Deputy Attorney General Bureau of Consumer Protection Office of the Attorney General 919 State Street, Room 203 Erie, PA 16501 814-871-4371 Fax: 814-871-4848 Bureau of Consumer Protection Office of the Attorney General 132 Kline Village Harrisburg, PA 17104 717-787-7109 Fax: 717-772-3560 Sherri G. Patchen Deputy Attorney General Bureau of Consumer Protection Office of the Attorney General 21 South 12th Street, 2nd Floor Philadelphia, PA 19107 215-560-2414 Toll free in PA: 1-800-441-2555 Stephanie Royal Deputy Attorney Bureau of Consumer Protection Office of the Attorney General Manor Complex, 6th Floor 564 Forbes Avenue Pittsburgh, PA 15219 412-565-5135 Toll free in PA: 1-800-441-2555 Fax: 412-565-5475 J.P. McGowan Deputy Attorney General, Bureau of Consumer Protection Office of the Attorney General Samter Building, Room 214 101 Penn Avenue Scranton, PA 18503-2025 717-963-4913 Fax: 717-963-3418 Toll free: 1-800-441-2555 County Offices Sydney Elkin, Director Beaver County Alliance for Consumer Protection 699 Fifth Street Beaver, PA 15009-1997 412-728-7267 Fax: 412-728-6762 A. Courtney Yelle, Director/Chief Sealer Bucks County Consumer Protection/ Weights and Measures 50 North Main Street Doylestown, PA 18901 215-348-7442 Fax: 215-348-4570 Robert Taylor, Director Chester County Weights and Measures/Consumer Affairs Government Services Center, Suite 390 601 Westtown Road West Chester, PA 19382-4547 610-344-6150 Toll free in PA: 1-800-692-1100 Ric LeBlanc, Director Cumberland County Consumer Affairs/Weights and Measures One Courthouse Square Carlisle, PA 17013-3330 717-240-6180 Fax: 717-240-6490 Evelyn Yancoskie, Director Delaware County Office of Consumer Affairs Media Courthouse 201 West Front Street Media, PA 19063 610-891-4865 Fax: 610-566-3947 Montgomery Co. Office of Consumer Affairs Montgomery County Courthouse P.O. Box 311 Norristown, PA 19404-0311 610-278-3565 717-963-4913 Toll free nationwide: 1-800-441-2555 Fax: 610-278-3556 or 717-963-3418 City Office Bruce Sagel Chief, Economic Crime Unit Philadelphia District Attorney's Office 1421 Arch Street Philadelphia, PA 19102 215-686-8750 Fax: 215-686-8765 Back to the top
State Banking Regulators The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.
Richard Rishel Secretary of Banking 333 Market Street 16th Floor Harrisburg, PA 17101-2290 717-787-6991 Toll free in PA: 1-800-PA-BANKS Fax: 717-787-8773 TDD: Toll free: 1-800-679-5070 Back to the top
State Insurance Regulators Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.
M. Diane Koken Insurance Commissioner 1326 Strawberry Square 13th Floor Harrisburg, PA 17120 717-787-2317 Back to the top
Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.

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