Michigan

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Michigan
This page contains a listing of State and Local Consumer Agencies State Banking Regulators State Insurance Regulators State & Local Consumer Agencies State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.
State Offices Frederick Hoffecker, Assistant in Charge Consumer Protection Division Office of the Attorney General P.O. Box 30212 Lansing, MI 48909 517-373-1140 (complaint information) 517-373-1110 Fax: 517-335-1935 Rodger James, Director Bureau of Automotive Regulation Michigan Department of State Lansing, MI 48918-1200 517-373-4777 Toll free in MI: 1-800-292-4204 Fax: 517-373-0964 County Offices Mike Studders, Chief Investigator Bay County Consumer Protection Unit Bay County Building 515 Center Avenue Bay City, MI 48707-5994 517-895-4139 Fax: 517-895-4167 Margaret DeMuynck, Director Consumer Protection Department Macomb County Office of the Prosecuting Attorney 40 North Main Street, 6th Floor Mt. Clemens, MI 48043 810-469-5350 TDD: 810-466-8714 Fax: 810-469-5609 Web site: www.macomb.lib.mi.us/macatt City Office Esther K. Shapiro, Director City of Detroit Department of Consumer Affairs 1600 Cadillac Tower Detroit, MI 48226 313-224-3508 313-224-6995 (complaints) Fax: 313-224-2796 Back to the top
State Banking Regulators The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.
Patrick McQueen Commissioner, Financial Institutions Bureau P.O. Box 30224 Lansing, MI 48909 517-373-3460 Fax: 515-335-1109; 517-335-0908 Web site: www.cis.state.mi.us Back to the top
State Insurance Regulators Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.
Dominic D'Annunzio Acting Commissioner, Michigan Insurance Bureau 611 West Ottawa Street, 2nd Floor North P.O. Box 30220 Lansing, MI 48933 517-373-9273 Fax: 517-335-4978 Back to the top
Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.

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