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Consumer Affairs

Alaska


Alaska

This page contains a listing of:

State and Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

The Consumer Protection Section in the Office of the Attorney General has been closed. Consumers with complaints are being referred to the Better Business Bureau, small claims court and private attorneys.

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State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Willis Kirkpatrick
Director of Banking, Securities and Corporations, Department of
Commerce, State of Alaska
P.O. Box 110807
Juneau, AK 99811-0807
907-465-2521
Fax: 907-465-2549
TDD: 907-465-5437
E-mail: DBSC@COMMERCE.STATE.AK.US

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State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Marianne K. Burke
Director of Division of Insurance, Department of Commerce and Economic Development
P.O. Box 110805
Juneau, AK 99811-0805
907-465-2515
Fax: 907-465-3422
E-mail: marianne_burke@commerce.state.ak.us
Web site: www.commerce.state.ak.us

 

Thelma Snow Jackson
Deputy Director, Division of Insurance
3601 C Street, Suite 1324
Anchorage, AK 99503-5948
907-269-7900
Fax: 907-269-7912
TDD: 907-465-5437
E-mail: thelma_jackson@commerce.state.ak.us
Web site: www.state.ak.us

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