- Eligibility: 4 unsuccessful repairs or 30 business days within shorter of 1 year or 12,000 miles.
- Resolution Attempt: Direct written notice + opportunity to repair to manufacturer.
- State has certified guidelines for arbitration. Law specifically applies to leased vehicles.
Update: December 9, 2011
Long gone are the days of the Oregon Trail, but it probably won’t feel like it if the vehicle you just bought doesn’t work right. If you feel like you have a lemon, acting fast is key. Oregon’s lemon laws are designed to protect your consumer rights should you realize you have a vehicle with a recurring defect.
Oregon classifies a lemon as a vehicle that has been through 4 unsuccessful repairs or 30 business days within shorter of 1 year or 12,000 miles. If your vehicle falls into this timeline, you must notify the manufacturer both directly and with a written notice immediately. From there, they will have an opportunity to repair it again.
If the defect still exists, the manufacturer must adhere to any arbitration notices or cases you file with the state.
For more information, you can contact Oregon’s Department of Justice at (503) 378-4400.
