Pre-Paid Legal Services, Inc.

I was going to buy a home directly from an individual. I read the contract and found some issues with it. I submitted the contract to my provider law firm and much to my surprise, they called me back the same day! We discussed my concerns. My attorney needed to do some additional research and promised to call me back. She did the next day at 6:15pm! I could not believe how many issues she found with the contract! Had I purchased this home, I never would have been able to take the title! This plan saved me thousands of dollars in legal fees and headaches! This is only one of a few times I have used Legal Shield since purchasing it a couple months ago. It is well worth the price!

I am not happy with the Legal Shield because it is not honest business and I never got paid, so I think it was all bogus scam in this business and it should be taken down and closed.

Anyone can write a letter on your behalf, only difference with PPL is that they attach an "attorney name to it". They will not do any leg work and represent you in court. Do not let the letters scare you or fool you. If you decide to sue or go further, be prepared to pay really high attorney fees. Your monthly membership will not cover court costs or attorney fees. Do not use them!

I hired a law firm and told them the circumstances about my minor son's status here, and they told me it was no problem. They took my money, and now I am told that the government will not proceed with this case, because he is not supposed to live here in the US, after the law firm told me it would be resolved. I know now that I have given them all my money, that according to the law of the US, this will never and cannot happen. I have his eligibility number, and I cannot see other people scammed by this law firm.

I do not care for what I have paid, but people with low incomes are being scammed by the law firm of Manuel-Solis, and I am willing to come up front and refute this. If he knew that my son was not in the US, why did he tell me the reputed ROI program for people here, and protection against deportation? If they knew he was not in the US at the time I made this application, then why did I pay for this? For all of you, I have all the documents here in my hand. I will do what O can about this, and if I have to go to the media, I will.

On 2/22/12, I contacted via phone call, the corporate offices of Pre-Paid Legal a.k.a. Legal Shield and advised them of my desire to cancel my membership. I was told repeatedly that my payment via debit to my bank account on 2/23/12 would not again be processed. However, when I checked my bank balance on 2/24/12, the monthly debit had been processed by them. I immediately called their corporate offices on 2/24/12 and spoke with a "supervisor" name was Sherry and told her what had happened and of my previous assurances by two of the Pre-Paid Legal staff personnel that the 2/23 debit would not be processed. Her response was "they were misinformed" and that the debit would be reimbursed to them but it would take 15 days, 15 days? Yet, they can put through a charge in one day. I would never deal with them again. I was also told on 2/22, when I first called that Pre-Paid Legal would be sending me a confirmation email as to my membership cancellation on 2/22. Only after repeated phone calls to them on that matter was that ever done.

To make a long story short, I had a problem with Michele **, after which I wanted to cancel. I talked to a young lady by the name of Nancy. The phone helped but it wasn't until Jeff **, I don't know if it was one of those male bonding things but after talking to Jeff I felt I had a friend who understood my problem and I'm still a member.

I have read several of the complaints and agree that PPL does not honor their commitment to helping people. I have requested reimbursement to monies being withdrawn out of my account when I was no longer an active member. This has occurred over a period of two years! They finally got around to stopping the withdrawals but absolutely refused to reimburse me, even when I showed them proof that my membership was no longer active.

Their staffing department is also clueless when it comes to writing letters. They get the facts that you submit to them all backwards and don't know how to write a decent letter! It's a shame that this company was supposed to have been founded by Mr. Stonecipher on the sound principle of helping people with legal matters. Instead, it has been corrupted with untrained or unskilled legal representation and lame customer service. As a member (or former member) you get **, especially when the member was supposed to be protected from such practices in the first place!

I would highly suggest that people band together and file a civil law suit against them to see if we can recoup any of the monies that have been taken by them when requests had been sent to cancel the memberships but were continually ignored by PPL staffers and the corporation.

These people never do any attorney work other than your promised simple will. Any other problem is a simple letter and only if you agree to their overpriced attorney fees will you get any representation other than a generic letter. Try to cancel and you get lied to more than talking to a politician. They make a great living screwing the people that falsely believe they are pre-paying for attorney legal services. What a *** of ***. Drop these people like a hot rock.

I cannot explain how bad this has been. I cannot use a law firm in my city, I have to use one hundreds of miles away. They do not do anything. No email, it has to be fax or snail mail. They say it is for security. Not true, I made my way up to a partner and the story was totally different. I tried to fax, they do not have a toll free fax. So guess what, long distance applies. No calls back, the sales person that sold it to me is never available and does not follow through. By the way, only one law firm will work with Pre-Paid Legal - only one in Texas! Houston is the 4th largest city in the USA and no firms will work with them. What a joke. I wish I had time to tell you all the stories. Do not use them, it is a joke.

When I enrolled with Prepaid Legal Services Inc. a couple of years ago, not all the attorneys returned calls within a reasonable time, and if I needed a letter, most of the attorneys were more willing to give their opinion over the phone, than to try to help with a phone call or a letter. One time, I was referred to another attorney (not the usual law firm), to write a letter on my behalf, but that attorney was so rude. The first time I called her office, I was just starting to talk about the reason for the letter, and she put me on hold for about 20 minutes, and never returned to take my call. I called back to find out she was with a client. It took that attorney two hours to return my call, only after I called PPL to complain.

I was left on the phone on hold, and the attorney was seeing another client. The attorney sent me a draft for my review before the letter was mailed, after a few corrections were made, the attorney did not bother to send me my finalized file copy. It took several weeks of reminders that I needed my file copy, and the attorney was not being responsive. I called PPL to ask that they get me my file copy, but all I was told by PPL was that, they have asked, but there was nothing else PPL could do. When I called The Florida Bar, the attorney sent me my file copy within five minutes of The Florida Bar's call. PPL terminated my membership. PPL did not want to give any reason for the termination of my membership, even though they were getting paid on time every month. A year later, I tried to enroll with PPL again, and I was rejected again.

I have had Prepaid Legal for four years and would not be without it. I used it 12 times plus my wills. I never had any problem only great results. I pay $25 per month and have gotten way more value than that. I also understand that for that price, I can't/don't expect anything more than Legal Advice and a few letters written on my behalf. Only have great things to say.

I would give them negative stars if possible. I cancelled my membership, and they still took 2 months worth of fees out of my account! This caused a mother with small children (me), to not have money for food on Christmas! This is unbelievable! I called to complain, and was told it would take 15 to 60 days to look into it! Sorry kids, you'll have to live on ramen noodles and air, with water on the side. This is unthinkable and unfair.

I have made repeated and unsuccessful efforts to terminate an old contract initiated by my mother with Pre-paid Legal Services, Inc. I hold power-of-attorney status for the mother who deceased on Oct. 3, 2011. I have placed repeated phone calls at a number shown on an old brochure: 405-436-1234. Each time, I receive a recorded message with a promise that someone will call me back. They never have. I want to cancel this contract so that the automatic withdrawals will cease at my bank.

The lawyer said, "we can help you write a letter, but if we need to represent you, then we'd offer you discounted rate". So we are paying monthly fees for potentially needed letters? I thought we can be represented for a good amount of hours, before this discounted rate kicks in. This smells like a legal scam.

As a member of PPL, I can honestly say that their service is completely legit. PPL does not say that every situation will be covered. They offer a service similar to insurance but it is up to the lawyer as to how they can help you. PPL has helped a lot of members. With their identity theft protection, you can have restoration at no additional cost if you are ever the victim of identity theft. It really is a great service to have.

I've owned a Pre-Paid legal Services FAMILY legal membership for over 25 years. There are many members who fell in love with the service and then start offering the memberships and help others make money offering the memberships. As a single dad raising 3 children, and enrolling families in insurance, my time was very filled. About 1998, I became a director level independent associate.

My main point is that I used and HIGHLY recommended the service for many years before I started offering the service as an associate. There are many families who have other family members on their team. Since your dad sent you a check to join, give it a try. I will not make a penny by suggesting that you join as a member and maybe later or at the same time, as an associate on your dad's team.

I'd suggest that you first watch the "Justice For All" TV videos that were shown on CourtTV and True TV, and watch the Lifestyles video collection that shows how Pre-paid Legal Services can LEGALLY and FINANCIALLY empower your family and the families of those who you enroll. You are wise to CAREFULLY check out a business opportunity, because many pyramid schemes disguise themselves as MLM's or network marketing companies. There is a short 2 page pdf on the Consumer Protection web page of the UTAH Attorney general that will give you some good insight.

In a pyramid scheme, those at the top will ALWAYS make more money than you. In a real business like Pre-Paid Legal Services, you can make much more money than those in your upline. If PPLSI was a pyramid scheme, then they would not have over 1.5 MILLION members, be publicly traded on the New York Stock Exchange, a solid track record of over 37 years, and a 177,000 PLUS square foot home office that is on an 87-acre campus. PPLSI has around 1,000 paid staff to serve members and associates. They are the largest employer in Ada and Antlers, Oklahoma. They also have a call center in Duncan, OK.

If the value of the services were not a greater value and a solid service, then the insurance commissioners and attorney general consumer protection agencies would be working to shut them down. We have many lawyers and even current and former attorney generals who own our memberships to protect their families. Current attorney generals cannot endorse a product, due to possible conflicts of interests. You'll see on the "Justice For All" DVD former state attorney generals who endorse PPLSI. The Former President of the American Bar Association endorses PPLSI. The current Presidents of the US Chamber of Commerce and the US Black Chamber of Commerce both highly endorse PPLSI on that DVD.

However, when we have our annual international convention each year, usually in Oklahoma city in March, then we usually have the Oklahoma governor, insurance commissioner, and attorney general speak praises of PPLSI. If PPLSI was a scam, them people would run for the back door if they knew anyone from the attorney general's office was listening to what they are saying. Scams operate in as much secrecy from government agencies as possible. As a publicly-traded company, anyone can see all about PPLSI and they are checked out frequently by the SEC and large investment firms.

The research departments and experts from highly respected magazines like Money, Forbes, Fortune, Equities, etc. have checked out and written many articles about PPLSI. You probably know many people who have joined a health club and only gone a few times, or only the one-time when they signed up. These people did NOT lose weight and get in better shape or health. About 80 to 100% of them QUIT in the first 1 to 5 years. Why? Because the gym or health club was a total scam. Imagine only those who worked really hard by exercising and dieting on a regular basis, lost weight and got in better shape.

The same thing happens with those who joined PPLSI as members or associates. If they do NOT use the service and follow the advice of lawyers, then they will QUIT what they do not use, unless they realize that it can be very valuable like a spare tire for your car, a smoke alarm, and a fire extinguisher. It's not the fault of the gym or PPLSI that those who joined do not use it. Everyone needs a will and the national average cost for a will according to Money Magazine is over $500 each. For a couple, that means that each just getting a will, living will, and medical power of attorney can save them over $1,000 !!!

It's a marketing scam that some MLM'ers use to get you to join their MLM. They bad mouth many MLM companies and say they will make you a millionaire if you join their MLM. They might say that they tried the MLM that they are bad mouthing, but many times they never signed up. Short stock sellers and their accomplices will write bad articles to profit by their scam articles. The legal protection like insurance can save you the most money and protect you the most, if you enroll before you plan to use it. Having a defense against moving traffic tickets, civil lawsuits and certain job related criminal charges and IRS personal tax audits can be a life saver, literally!

The Identity Theft Shield is vital today and available in all 50 states. The 24/7 legal shield is available in most states. The family legal plan is NOT available at this time in Alaska. That way, you can get information from a (Creditable) third party who will not financially gain from you getting a PPLSI membership or joining your dad's PPLSI team.

What do you expect for $35.95 a month, people? My wife and I were denied a home loan because my wife was put in to the hospital (March 2011) due to our recent child being premature 2 months early after waiting a 6-month underwriting process for our brand new dream home. Long story short, through Pre-Paid Legal, we were given the legal advice needed. We would not have known where to turn if we didn't have the free-unlimited legal consultation. Now we are standing up for being discriminated against which we are pending compensation for the value of the home that we were suppose to be living in right now!

Prepaid Legal has recovered literally thousands of dollars for us over a period of several years and settled many disputes. After reading several of the complaints, I conclude that it may be a matter of the particular law firm in that state and satisfaction would be obtained by reporting them to headquarters.

We are very very satisfied with PPL and would not be without them.

I've had Pre-Paid Legal as well as two other discount legal plans offered through my employers.

Actually, I will never be without a legal plan as well as a theft protection. These plans are not designed to cover every expense and every legal issue, they provide excellent coverage for wide range of basic issues and always provide a big discount for major issues. Additionally, service has always been great and there are literally thousands of lawyers or firms to choose from.

I was not only a member but an Associate as well. In February 2011 I hired an attorney thru the company to assist with court fines and a pending warrant for an alledgely "no show" for court. I faxed all documents, paid some on the huge fine, and kept in contact with this attorney via email messages mostly. She gave me the run around for two months saying "I'm researching the court records and filing a motion". She had her assistant to call me, after several of unanswered phone calls to tell me after two months, that she was withdrawing and that she couln't help. She also stated that it might be a "criminal matter" by now.

What a bunch of bull!!! That final call came one day before my membership payment was final. Now, I am right back where I started from...and no driver's license!!! She done ABSOLUTELY NOTHING!

I have had Pre-paid Legal for over a year. I am in the middle of a 3 year battle involving family law. After numerous non returned phone calls from my appointed attorney, I called PPL corporate and complained. Their appointed attorney "withdrew" from my case as well as withdrew the law firm. Now, I have no representation and PPL is willing to do nothing! They dropped me, without notice because I complained. Do not buy PPL.

I am in Texas, and the only law firm participating in the pre-paid legal is Ross and Matthews. They do not use email. Can you believe that? You be the judge. Email is safer than fax, cleaner, and eco-friendly. A fax uses paper (trees), ink, and long distance; and someone else may pick up your document.... It seems silly that to sell a service, the consumer has to go buy a fax machine to do business. What is next? Dial phones?

I have been using Pre-Paid Legal for over 10 years. I have been a real estate investor and entrepreneur. I have used the membership over 150 times, and never paid more than my monthly fee. It wasn't always what I expected, since the work they do is legal, and sometimes I wasn't right, legally. I have saved thousands of dollars, and will never be without this service. I have visited their law firm in California that is paid over $1.5 million/month. I have also visited the company HQ in Ada, OK, where more than 700 employees work. It is a great service.

I called back in July, 2009 to cancel this account. The call rep did not inform me that I had to wait on the line to hear a recorded message to receive instructions on how to cancel this account. The phone call rep gave me the impression that I had fulfilled by obligations to cancel the account over the phone. I have never received anything from this company in the mail regarding anything. I have never been able to use any of the services. The very reason I called to cancel this membership in July 2009 is because I never received anything from Pre-Paid Legal ever!

I signed up for Pre-Paid Legal as a representative and immediately changed my mind. I have contacted them on three separate occasions to stop debiting my accounts and return the overcharges back to me. I received an email signed by Tracy Skinner PPL Customer Care Department confirming that my accounts had been cancelled as of July 4, 2010. They still continue to debit my accounts relative to the two accounts. I closed numbers **** and ****. They sent their cancellation correspondence to me on an email address I longer use which was ****. I just want my money back on principle and the cancellation of any further debits, correspondence and/or promotion materials.

I quit my membership bet then they said they prorate refunds, but when you ask about refunds, they tell you it will take up to 60 days to process your refund leaving no refund. It is a rip-off because they did nothing for me after I paid my money. I'm paying more child support because they did not do what they said they would do.

Here is the thing, there is 2.5 million pre-paid legal members active right now. I have had pre-paid legal for a very long time and had no problems unlike some people I know. What kind of service they offer and for $17 or $26 a month you get great service. In my opinion, everyone needs this service people won't spend $17 a month for something that can benefit them but they will spend twice as much on a pack of smokes and beer every day and month I really don't understand.

I have used pre-paid lawyers several times in TN and KY. They have gone behind expectations. My wife was high-pressured into buying a car she could not afford. After a week of trying to get a hold of the manager or owner, she called the prepaid and they were able to get the dealership to take it back the next day with no questions asked. I am sure it would have been reposed otherwise and that would have cost me hundreds or thousands of dollars. Once they reviewed 17 pages of a contract for me with no charge, even though they say they will review up to 10. Another time they got my mother's tax bill lowered by about $400. They have written several letters on my behalf. Some got results and some didn't but that is not their fault. Count me as a satisfied customer and I am not usually that easy to be satisfied.

I was told that if I joined, they would take care of my child support problem. So I joined, and the attorney that I was given just threw the stuff back in my lap and would not even offer to look at the paperwork. I wanted to know if I was paying too much. I felt taken advantage of that's why I am so upset.

I have been thinking about joining Pre-Paid Legal as a consultant for years. I have been doing my due diligence and noticed all these complaints. I work for lawyers and know that they do not work for $26.00 per month. You are paying for access and a free consultation but not for representation. A lot of cases have no merit and like anything, there are good lawyers and bad.

I am just happy to note that most of you are savvy enough to know a good lawyer from a bad one. The complaint seems to me, isn't with the service but with the lawyer. Maybe, Pre-Paid Legal should be a little more careful who they let represent them. As far as the cancellation issues go, typical. That's why I don't have a cell phone contract, a gym membership or anything that requires automatic deductions. My experience has always been that once they are in your pocket, that's where they stay. It's like an act of congress to get those automatic deductions to stop regardless of who it is: the gym, cell phone company and apparently, Pre-Paid Legal.

I paid for the prepaid legal services for 7 years and used it for one beneficial service in updating my will. I attempted to use the services three times for covered matters and had extremely unprofessional treatment. The attorney wrote letters that had the facts all mixed up. When I attempted to have them write a second time with the facts corrected, they still could not get things straight. On another occasion, I submitted a contract for commission income that was not as an employee for their review. I was given incorrect advice regarding tax matters that I was fortunate to determine was not correct and able to avoid paying a lot more in taxes by ignoring their advice.

Finally, I had a moving traffic violation and the attorney could not even make a call to the court officials to negotiate in my behalf. They said they could not get an answer when they called even though every time we called someone answered immediately. I am extremely disappointed that I paid in advance for services that when I needed them I got nothing in return. I am sure some people get what they want, but after three attempts I am done.

I have been using PPL for 6 years, and have had no problems. They have saved me thousands of dollars and most of all have given me peace of mind (priceless). Sometimes they tell me I have no case or to forget my pursuit of a company, I don't like that much but they know about law more than I do.

My bank charged me over $200 in fees for overdraft while I had more than adequate funds, when I contacted the lawyers at prepaid legal they said I should contact the banking commission they would not write a letter. Basically, the prepaid legal takes your money for representing you then when you need them they come up with all sorts of paragraphs in the contract for not doing so. In other words they are a lawyer referral service that you pay every month for doing nothing in my opinion they are a scam.

I hired Glantz and Glantz through prepaid legal to take on a construction lawsuit last year this time. It's now 1 year later and I still have no results, just constant billing for an attorney to keep reading the paperwork over and over again when the case is clear cut and dry. I hired an attorney because American Arbitrators stated I had to because the contract stated I must use them. I gave the attorney all the information in chronological of events as well as checks, statements, and etc. I have paid over $10,000 plus the American Arbitrators fees and still have no results. Paying the fees to my attorney is really putting further into a financial bind because he's not making every effort to finish the case, but clearly to drag it on for money.

I've had a Prepaid Legal Services plan for a couple of years as well as the Identity Theft Protection. I did a fair amount of research before I signed on with this plan. One of the first things I realized was that there are a lot of prepaid legal companies out there and these criticisms are so vague. It could be one of many companies which would then be many different qualities of law firms. I pay $17 a month for 24/7 access to an attorney anywhere in the US, if the need arises and it has - out of state and within. I'm talking about the PPLSI out of Ada, OK. One time, I called with a problem with a firm and it was taken care of immediately. I've been to the attorney firm's open house, seen their quality control system through the ADA system. I've had letters written, money returned, bills corrected, etc.

I can't speak for every law firm that represents clients of PPLSI but these few complaints out of all the applications, wills, tickets, unlawful charge claims, assistance with wills from out of state and on and on, in the whole United States for $17 a month, legal forms and any legal questions. I don't think you can beat it and these criticisms are so vague and so few. When you consider the 1.5 million families that are served and over 2.8 million member phone calls last year alone, you just can't beat it.

I got Pre-Paid Legal because I needed help collecting from deadbeat clients. Pre-Paid is a deadbeat program, the attorneys are flunkies and they give vanilla answers. They are a waste of money. The head of the KY Pre-Paid firm broke the attorney/client confidentiality by informing me what another Pre-Paid client said about me in the email then the crook billed me for reading the email. The bill was $700. I complained to Pre-Paid, but they did nothing. This is typical. I have put up with rude behavior from some attorneys as well. I would recommend that you stay away from this service. I wish we could file a class action against them.

Typical in America, they put a good sales pitch but don't deliver. A former friend had a Pre-Paid attorney represent him against a ** and crooked contractor and the jury couldn't even hear him. The attorney was unprepared and had paperwork falling out on the floor. Top attorneys? I don't think so.

I have been attempting for approximately a month to cancel our membership in Pre-Paid Legal. I have phoned and sent emails on numerous occasions requesting the paperwork to cancel this membership. In fact, after one such call, I received a packet for a "new" membership. I have been repeatedly told that my request is being forwarded to the appropriate department. However, I have never received any paperwork. Time spent calling and emailing. Frustration at the fact that they are more than glad to take your money, but you are completely ignored when you want to cancel. I just want this membership cancelled and I want them to stop debiting my bank account.

I have been a member of Prepaid Legal for more than 10years. My plan is for self-employed and I have been paying $ 49 for more than 10 years. When I informed them that I was sued by other party, attorney told me that my case had no merit, refused to help me by pretext that I had an attorney. After the letter from my attorney that she did not represent me, he asked me the proof of ownership of the company. I gave full proof about ownership. I had a time limit of 48 hours to respond to the lawsuit. He deserted me and told me that he can give referral only. Like a crook, he double crossed me and ruined us.

It is like you are at the operation table and the doctor informed that your policy has been cancelled and find another doctor and insurance co. They are good till you do not have problems, When there is a problem, they are not for you and tell you to go to hell.

I really don't understand what has gone wrong with these people and their cases but I have Pre-Paid Legal Services and I have had no problems with them. Someone has always answered and I always talked to someone specialized in my problem. I have no complaints with prepaid legal services. As a matter of fact I trust this service so much I'm thinking of joining their sales team.

My wife was approached by a friend to join and to sell Pre-Paid Legal. We did so, and as it happened, I was in a situation where I was attacked and injured by my former employer. I called Pre-Paid Legal for help and got totally screwed up. The attorney did not listen to the entire story. She did not give me any advice as to the attack. The advice she did give me was to press the wrong charges against the company with the wrong office. Thanks To Pre-Paid Legal I am out at least $40,000 in damages. The lawyer also had me waste my time in pursuing an unemployment claim that I was obviously not entitled to, but I did so because she was the lawyer. The capper was the Identity Shield "protection".

A hacker got right past Prepaid Legal's identity shield and took the last $135 out of my account. Just to rub salt in the wounds, the said hacker also got my cell phone number and tried to scam me out of another bank card number. My bank, not Identity Shield, recovered the money, but not before Pre-Paid Legal bounced a check on me.

I tried to cancel my "service" last February 2010. Pre-Paid legal continues to ignore my cancellation. So far I have lost $120 from a compromised bank account. I have contacted the corporate office, I have contacted Ms. ** who claims that she cannot cancel my account. I do not believe her. All in all, Pre-Paid Legal is a totally useless service. It does not do anything that the advertisements promise. I have done my due diligence after the fact, and discovered the Fitzgerald Reports on the company. I feel as if my money has been deliberately stolen and I am willing to do whatever is legal and reasonable to recover all monies lost to this scam.

I'm married to a man who is bipolar. He is the main person on the PrePaid Legal account. One day he was mad at me and without my knowledge, he removed me from Prepaid Legal. I'm back on after he's sorry, but my thing is, am I a second class citizen? Am I to be treated like a child? Later Prepaid Legal asked for our marriage license. Now I'm wondering if they did something illegal. Otherwise, they have been great. But, now I don't trust them. I was unable to process a claim for $88 that is owed to me through another company that stole money from my account.

I needed legal advice and representation and I googled for information and first page at the top (good position), "Find a lawyer...unlimited access blah blah get to a less than pedestrian site, rudimentary at best." After the fact I know now to look for disclosure and privacy statements. Big red flag if there's no contact info. I received a call from an associate of Prepaid Legal Services, Inc., Robert ***. I explained that I was in the middle of a lawsuit involving Capital One Bank Mastercard.

I am on a fixed income and receive disability. I haven't used the card for two years, bankruptcy discharged Nov '07. The "specialist" of that Titanic was Harold C, "Esq". I was concerned about garnishment. Vincent said people specialized in that took my card number and other info stupidly. I gave him SSI#, no email confirmation, no members benefit package in mail, no follow up phone call. I had to chase him down to get a lawyer's #, Miles and Davis of Phoenix (wouldn't recommend them to represent a corpse).

The lawyer, probably in the basement otherwise known as the "Prepaid Legal Services Department" informs me immediately because I only had a time limit of six minutes. They couldn't help. I needed a $200 consultation. Multiple charges against my bank account have occurred. Customer service informs me I don't get the first $10. What about the second and the third? I have to go to the bank now to close my account. Please research companies. Check complaints. Here's still believing in integrity.

I don't understand these people saying that they were having trouble cancelling their membership. I called to cancel mine and it was done right then and there. I was always able to reach someone by phone.

I signed up on Jan 25, 2010 with a Hina ** who worked for Pre-Paid Legal Services at Ada, Oklahoma. She told me I only had to pay $10.00 for the registration and a monthly fee of $26.00 for all legal services. There was no other charges at all. When I called the Customer Service of Pre-Paid Legal 2 days later to check on my membership, I was shocked to hear that there was actually a regular lawyer's fee (hourly and retainer), but with a 20% discount on top of the $26.00 monthly fee charged.

I decided to cancel my membership as I knew I could get my own more experienced lawyer without this legal help who would charge a same or less fee. What made it more frustrating and maddening was that after having cancelled my membership 2 weeks ago, I still haven't received my refund of $26.00 as of today (the $10.00 was gone).

When I called up again today, on Feb 19, 2010, I was told by a Heidi that no one had submitted my request for refund when they received my cancellation form on Feb 3, 2010! Looks like I have to keep calling their Customer Service to ask about my miserable $26.00 refund! How does this so-called Prepaid 'legal' services work? Who would or could trust this company? I wonder if this is how they run their business, by misleading potential customers to sign up and then not refunding their money?

I needed a lawyer for my case and I was looking up for legal services/help and ended up with this instead of getting the help that I needed! I had wasted so much time with this Pre-Paid Legal Services in Ada, Oklahoma. This has been a very, very bad experience and may also have a damaging impact on all other legal services companies. I would not go for such legal services again.

As long as they get your money every month they don't care what the attorney's do. I think this is a ripoff.

You get what you pay for and that was reinterated to me from my experience with Prepaid Legal. I found out right after my wedding that my fiance had lied about his finances, that he had stolen from me, that he owed back taxes for several years, etc. I called Prepaid Legal (Demming P. is their provider firm in Atlanta) and was told by their attorney that I had no grounds for an annulment because the marriage had been consumated....and they told me that I would need to file for divorce in the state the jerk lived in since he would be the defendant.

I told the attorney I called that in my research of the GA law (I live in GA), it appeared I had several grounds for an annulment and that I could file in GA since I am a resident of GA. He again said that I'd need to call an attorney in MS and file for a divorce. Instead I called an attorney in Atlanta familiar with annulments and the court granted one to me just a couple of months after my experience with prepaid legal.

Thank God I called another attorney. It ended up costing me a couple thousand dollars, but it would have cost a lot more than that had I taken Prepaid Legals advice. You cannot get expert legal advice for $20 a month. You get an attorney fresh out of law school that doesn't really know what he is doing. The one I talked to for certain had no experience with annulments and was even wrong about what state I should file in.

Save your money and, when you need an attorney, call a real attorney that has experience in the area of law that you need. You get what you pay for. Because I received completely incorrect advice from a Prepaid Legal attorney, I asked that my membership be cancelled and that all money I had paid to them be refunded. They told me to write a letter, which I did. Heck, I can even show them my annulment papers to prove just how incorrect they were! However, they replied saying that membership fees are not refundable. That was a rip-off and a total waste of money.

I used PrePaid Legal at least a dozen times in 4 years and always with excellent results. They have given great advice on multiple legal matters, took on one of the Largest Electronic Stores in the U.S. all to get me back a lousy $100. Now who is going to spend $300 an hour on an issue worth $100 - PrePaid Legal Did! That's who! Attorneys bill in 15 min increments with an average national price of $300/Hr = $75 for 15 minutes. My membership costs $36/mo - That's over 2 months of great legal service -This is a "No Brainer"! Complains are usually from people who expect everything for nothing or don't know how to communicate. So Sad.

i canceled membership in February 2009 - they stopped taking payment from my account. however they restarted taking money from my checking account. I did not check my account because i canceled it with a person / not a machine. the company said i did not return a fax they send to finish the process. i never got a fax from them. again i spoke with a person who told me she would handle the cancelation and nothing else had to be done in February. This is not good business practice.

i purchase a $249 fast start program to prepaid legal services last sept 10 2009.. i called them back to cancel my account and ask for refund that was sept 14 2009.. they told me that i will have my refund after i send the package they sent to me.. sept 15 2009, i block the debit card that i used purchasing thier product. it waas late when i realized that i am expecting s refund from prepaid legal to that account. so i called prepaid legal to request to make my refund deposited in my checking account and they said they cannot do that,. they can only send the refund back in my debit card that i already block.they its in thier policy. so i called the bank if i cant request to cancel my request, but they said once i block my existing account i cannot make it activate again.. that leave me no choice.. so right now i dont know how will I possibly get my refund back.. i just cant believe that the one im planning to get involve with (prepaid legal) was the one who does'nt comply in our law! is there somebody there know or can help me with this matter.. i think prepaid legal should be out of bussiness!

I called the company and requested to cancel service. I was patched around to 3 people until I was instructed I would received a cancellation form in the mail and needed to be signed and mailed to Ada, OK 74821. I called on 7/20/09 confrimed with a female that my letter to cancel has been received and that the services has been cancelled as of the dated form.

On July 28th 2009 Pre-Paid Legal attempted to withdrawal the normal monthly charge of $41.95 from my checking account. This action has caused my account to be overdrawn and was charged a return check fee of $25. This has also caused another check to bounce and was charged $25.

August 4th 2009 I received a letter in the mail regarding their attempt to withdrawal for monthly charge. I immediately called the number and have been unsuccessful in reaching a customer service associate since the letter. Ive sent them an email today and requested to a response.

Paid for member services for 18 months and upon request for services(very minor issues and firm indicated CA laws had been violated in the beginning) - was unable to receive services because law firm indicated they did not agree they would prevail in court.

The individual that I dealt with didn't have my consent as well as the company to take more than $35 out of my checking account, and as far as I've seen, the company has taken more money out of my checking than I allowed. The amount that the company took out of my checking is $26.95. This has made me count on money that I thought I had when I didn't and has made me fall behind on my bills.

I have had this policy for several years. I am entitled to legal defense benefits I needed assistance in defending myself when I weent for my defense benefits I was entitled to 39,5 hrs of legal defense time

I may lose my mother's estate and a civil law suit for several hundred thousand dollars to my sister

I was served papers in Nov by my ex- the day before going to ct for child support hearing. It was an Ex Parte order-my dau(12)was taken out of school and out of my custody- based on his lies. I called prepaind legal- they said the referral off. was closed and would contact me next wk-A ct. date was set for that following Th. Got call next wk. from atty 5hrs away@! I explained situ.He said sorry they can't help, and there are no atty's w ppl in my area-the closest was 4 hrs away- so ---I wound up getting an atty here in Carlsbad.

When I signed up for PPL I asked if they had attys. here- and they said yes! SO here I am- went to ct. once- still don't have dau. and am waiting for another ct date! She has been awarded her own atty. THe reason her dad is doing this he is ticked about the cs,which I did not pursue- it has been the same for 10 yrs. The cs div did that on their own. I req. a refund for all I pd to PPL since they do not have attys here, was told put it on the req of my membership. I did. Got a letter denying refund...I had been paying for approx 7-8 yrs. They were not there when I needed them.

I called on January 30, 2009 to cancel my membership for both the Regular Family Plan and Identity Theft Plan with Pre-Paid Legal. I was e-mailed a letter that I needed to sign, date, and fax or e-mail back. I was told that I might be charged the Feb fee's as it takes 7 to 10 days to process my request but not to worry I would be reimbursed if that was the case. I both faxed and scan/e-mailed the signed cancellation letter back that day. I did get an e-mail confirmation back on February 2, 2009 confirming my cancellation. I was charged the February fees and took them at their word that I would be reimbursed.

Pre-paid legal continued to make the automatic deductions for March and April. I called again on April 13 to complain only to be told that my cancellation letter was never received, that I was supposed to call them back to confirm that they recieved the letter and there for it was not honered. I have tried numerous times to have this resolved and have gotten no satisfaction. They say they never received the letter until I re-faxed it in April. I do not still have a copy of the cancellation confirmation but do have a copy of the letter I faxed/e-mail dated January 30, 2009. I am told that the 3 months charges stand. How do I clear this up and get reimbursed the 3 months fees?

My complaint is that no solutions are given regarding the complaints on Pre-Paid Legal not stopping charges for their services. It seems every complainer is making a mountain out of a mole hole, as the solution is very simple. If they wish to discontinue a bank draft for services from any company, all they need to do is the following and charges will cease: 1. Write a letter to the company you wish to discontinue drafting from your checking, savings, or credit card account. 2. Make copy of this letter and send to customer service where you hold the checking, savings, or credit card account along with a letter request to stop allowing funds to be withdrawn or charged from the company you want to stop payments to.

Mental damages and stress will be reduced if you use this strategy.

i canceled my plan by phone and thought it was done. this was in august 08.my neglect when i called in april i was told that i needed to respond to a email cancelation that came to the address that they had on file which i had changed since august my bad.when i talked with them and gave the new email that i would be contacted at within 24 hours i have not been contacted and the bill will go on.what am i to do

there is a charge of 17.00 monthly along with the charge of the credit card

I was surprised after looking at BBB (which has an A+ rating for this company) and then Consumer Affairs and see all these incredible complaints. I can't complain because I was about to join until I saw all you stories. I am sorry you are all going thru all the financial situations. I do thank you for letting me know and others know. You will help so many!!!

I am writing regarding the unsatisfactory service [they] have provided to myself and my family, thus several attempts to contact and discuss my concerns. I finally spoke to someone regarding those concerns, requesting a refund from the start of service, no refund was made, hence continuing to bill me. I was not aware of [their] continuing to bill me as this is an account that is not my primary account. It cost me about $900.00 since the beginning of my new membership and I received absolutely nothing.

The attorney in Florida plead no contest when J. Wright plead not guilty, which cost us $220.00, had we had known prepaid legal was without a doubt misleading we would not have had a membership and J. would have plead guilty ( he was not going over the speed limit) and it would have more cost efficient if we would have paid the ticket, during this financial crisis [they] are billing me for a service I am not using. If you look at my file see the many attempts to try and use [their] service and service failed ( keep in mind this was only the beginning). I really believe that these wonderful stories [their] associates have are bogus and misleading.

Current I am in financial distress and have no monye to be giving it away for free

I have not been able to bring up this web site on my comp. are these prepaid legal services trustworthy? I am a senior citizen and need to have the help if an attorney

I have not been able to contact this site

They poorly handled a car accident and a workers comp. claim. Resulting in a low statemented. I then contacted them about a illegal firing from the state which had fired me against state OSHA laws and the Federal whistle blower act. They wanted $5000 retainer. What good is Pre-Paid Legal+ they get part of your settlement. I just contacted them about a malpractice suite and basically was told that it would not be financially feasible. This is against one of the largest hospitals in the area. In both cases this would have been political suicide IN OUR LOVELY STATE OF NORTH CAROLINA.

Economic, increased stress and growth of unknown mass in my [chest; back pain] from unknown source. Which was know and obvious on my x'rays but was uninformed by the ER 3 times. I believe if I had Insurance this would not have happened. The insurance loss was due to the Illegal firing. In addition my back pain has increased and if had been informed I would not have returned to the ER and taken further steps to control movement to help prevent further attacks.

My mother purchased prepaid legal to help me retain an attorney on 11/28/08. Prepaid Legal services took $25 out of her bank account. When I received my membership number the attorneys that work with PPL refused to help me and gave me the run around. I had to hire an outside attorney for the help I needed. When they sent their packet of info, I had it sent back to PPL.

I wrote a letter asking them to refund my mother's money as she is a senior citizen and really can't afford the money. They did nothing for me and I returned everything to them. They sent a letter back on Dec. 12, 08 refusing to refund her money. It needs to be refunded to her account as I did not use their service nor could I with the rude actions they took towards me. I was desperate in need of help and they absolutely did nothing.

How can a company like this being in legal system get away with ripping off people. I am asking for her $25 to be returned to her account. Are they so desperate of need of money that they abuse senior citizens especially if they do not help.

I keep getting a recording from the Pre-paid Legal automated phone and they're constantly calling my cell every minute or so and I need for them to stop cause everytime I call that phone # back, it's a disconnected service.

On October 15th, 2008 i met with ravis in jackson mississippi. afetr talking with her in several occassions inreference to becoming an associate for pre paid legal. I explained to miss johnson that i was not interested in becoming a prepaid legal insurance customer because i was a paralegal and i could represent myself in most matters.

[She] misrepresented the pre paid legal company by telling me that she only need basic bank information and that i would not be charged for the legal insurance membership until i first became a pre paid associate, and that she could go on line that night and set up my pre paid membership and that i could start making money that night. The next day she called me and told me in orderfor me to become an associate i would have to further fill out background information, in which i told her that i felt that she was not being honest with me and that i was no longer interested in dealing with pre paid legal on any terms.

Several weeks later i learned that ravis johnson had ignored my request to not be considered for membership or for pre paid legal insurance membership and i was sent a legal prepaid insurance packet and was notified that my bank account would be charged every month for the $39.95 which i did not authorize her to do. This is out right fraud and misrepresentation of material facts in relation to the pre paid legal associate's membership.

My bank account is being charged monthly for a service that i requested not to be a part of.

I became a member of Pre-Paid legal in 2006. I started having problems right away with them taking the money out of my account ahead of the scheduled time. That money was refunded to me and I didn't have any future problems with that.

In April,2007, I received a letter by the sheriff stating I owed for a credit card. I informed the sheriff at the time that there was some mix up but he said to just go to the court and file a written response. I did this and contacted my assigned attorney's office. I faxed the paper work to them and they wrote a letter for me to the attorney trying to collect. I continued to get letters from the collection attorney and EVERY time i got something i faxed it to attorney Jamie. She told me that the collection attorney cound't legally go any further because they had not produce the necessary forms showing proof that this was my debt.

In October 2007, I received a letter stating my wages were going to be garnished. I contacted the attorney's office again and this time was told by Kevin that she was not qualified to handle my case and i should have sent in a response to all of the paperwork that had been faxed to her.

I am a parent of 3 children. I need my full pay check. The purpose of getting this service was to direct me in the right direction. I could have messed this up on my own. And to think, I was actually paying for this service. I submitted a complaint to Pre-paid legal and was contacted by Cody. I asked him why I wasn't notified by Experian that this was placed on my credit report in July 2007. I was also paying for this service too.

He tried to deny it but I had proof because I had a copy of it. I looked up the correct person that this account belonged to. We have the same name only and I have never lived where she lives or lived when this credit card was opened. i was later transferred to Charles. He seemed like he was going to help clear up this matter in the beginning. he made a lot of promises to call me back after I faxed this and after I faxed that but that was a bunch of hog wash too.

To date I have paid $1225.27 in fees for an account that does not belong to me. I never went to court about this because I assumed the attorney I was speaking to knew what she was doing. The original garnishment was for $2093.55. The form I now know of as a Summary judgment was never mailed to me. I was instructed to pick up one from the court house. I had my old address on it as a mailing address. I never got it so I couldn't respond to something I didn't know about.

I spoke with a customer person on 9/5/08 and received a bogus facx number (800-811-4543). They stated that the Bank has to send them verification that they took the monies - even though they did in fact confirm that they indeed did not and will not cancel this membership and CONFIRMED they were taking our monies illegally. After attempting to use the bogus number I then emailed them at the email address THEY provided. I contacted them on 9/11/08. I asked for their other 800 fax number and was refused. I was then told that the original above number was bogus and then provided another number (which is a toll number). I asked to speak to someone in that department-she stated there was no one in that department and I would not be allowed to speak to anyone. On 8/19/08 they did in fact send us a letter saying that they were having difficulties accessing our account (we filed a claim at the bank against them) and wanted us to sign the document to keep our membership going. I told them we cancelled it over 11 months ago!

We have filed a claim with our banking institution; we now have well over $1,200.00 in banking fees as well as $7$769.60 in membership fees that this organization has stolen from us. Our bank account is now in a freeze pattern until we can resolve this. I am unemployed and because of what they did, we do not have any monies in our account at this point. I am caught between our Bank and PPL who will not speak to them. What is amazing is doing one simple search on line you read countless of examples of this very thing against PPL.

Why have you not taken action again Pre-Paid legal services in OK? There are certainly enough complaints about their shady practices.

They took my money and did nothing for my landlord/tenant case. I now have to hire a private attorney to handle my landlord/tenant issues. Back in April they were supposed to handle legal issues I had with my son's SSI and they messed that up big time. It took 6 telephone calls to the attorney resolution department to fix. The secretary that was supposed to help me was rude and very ignorant. You would not expect that from a law firm!

Now here it is August and I had an issue with my landlord. You would think Prepaid Legal would have issued a letter on my behalf to my landlord. No they did not. Just issued me a letter notifying me of my rights as a tenant. Now the issue has been escalated and I now have to pay out of my pocket for something Prepaid Legal should have handled in the first place. I am not satisfied with their services nor am I happy with the way they handle their mistakes. A full refund should be issued to me for services poorly rendered.

I stopped paying them and they finally cancelled my membership! I am glad because I'm really tired of dealing with being on the telephone for 20 to 30 minutes to complain to Attorney Resolution about problems I've had with them. Even when you call Attorney Resolution--ABSOLUTELY NOTHING IS DONE!

Financially they owe me for all the months they charged me for services poorly rendered. The last straw was when they claimed they mailed me a cancellation invoice and I NEVER RECEIVED IT! They also told me that because I owed a balance that I could not talk to an attorney about my landlord/tenant issues.

I have been with Prepaid Legal Servive for about 3 years. I found that there services was not beneficial for me. They had also started charging me extra fees because I was trying to recruit other people. When I found that I was not getting any benefit from that either, I started trying to cancel. It has been over a year and they are still taking money from my account. I have did everything they told me to do, emails calls, etc. But they still have not cancelled my membership. They stopped it for one month and then after that they started it up again.

Because I am now on a fixed income, their continued use of taking money from my account, has caused my other obligations to go unpaid and then an excessive amonut of bank charges added to my account. This problem has cot me close to $500, since my origal request for them to cancel. I really need help in this matter.

I joined this organization hoping to get cheape representation if I needed it but I'm having a hard time financially and determined this is one expense I could do without right now. I've tried to cancel but they told me to hang in and maybe things would change but they haven't and I'm having as much trouble financially as I was. I called today to cancel and they gave me some song and dance about some form to fill out on e-mail but there doesn't seem to be anything and they said they would put a hold on my bank account for 30 days.

I need to get rid of these leaches-everytime I put money in the bank they've dipped their hands in it and I'm stuck with nothing left to pay other bills with. I can't go on like this-I am having a rough enough time as it is.

Never called me back on any of my inquiries or complaints. Most of their personnel and customer care agents contradict one another. Ignored all requests to refund my money. Clearest case of fraud I could ever think of.

Ended up having to go to court without representation. Lost over $500 in court fees and towing expenses...not to mention over $200 that I paid them for absolutely nothing.

They will not send me the information I need to cancel my membership, on 3/18/8 claimed they sent an email to me for cancellation and 5/7/8 gave me an incorrect email for cancellation and continues to withdraw money from my mother's account. I am left on hold for 20, 30, 40 minutes each time I call.

They have improperly been withdrawing money from my mother's account and ignored the information given to them for my bank account since July 2001 in the amount of $26 per month and refuse to refund any portion of her money.

I requested advice on a personnel matter. An employee had increased her hours and fell into an overtime situation. I discovered the situation and sought advice from pre-paid legal.

I was advised to restructure the employee's compensation retroactively, something she would not agree to. Upon learning that she fell into the situation she resigned abruptly and immediately filed a wage and hour claim.

Had prepaid legal provided me with the correct advice (according to the US Dept of Labor) to retroactively increase her hourly rate, I would have avoided a $6000 claim.

In another situation an attorney gave me patently wrong advice on a wage garnishment. Had I followed her advice, I would have lost several hundred dollars.

I decided to cancel their services as I felt they take too long to respond and a couple of their responses did not seem to fit. As I cancelled they told me that there would be a 30 day cancellation period and then I would still have to send them a written notice. therefore, i will be charged another 17.00 and they are making go thru hoops in order to cancel. I feel that this is totally unacceptable on their part. I would not recommend their services.

Panel attorney for prepaid legal services, did not perform work as claimed, padded the bill, and then dropped me as a client while issues are pending before the court after being encouraged by the panel attorney to call discrepancies about his bill.

I lost part of my retainer of $2,000 for work not performed as well as lost time taken from work, and expense for travel by automobile to San Jose, CA from Los Angeles, CA. I have also lost about $300 in membership payments made to Prepaid legal as a result of their sham operations.

In an emotional moment surrounding a difficult situation, I signed up for this service. I have since decided that they cannot be of any service to me. I want to unsubscribe from the service. However, there does not seem to be any means of cancellation available.

They have access to my credit card and will be helping themselves to $30.00 a month, for however long it takes them to drag their feet through a membership cancellation request.

This is an attorney referral service that doesn't provide either attorneys or referrals. I had a membership that is supposed to entitle me to an attorney referral within 1 business day. After 3 weeks of being able to only speak to secretaries and customer service clerks, I quit the service for lack of response on their part. The few attorneys I was able to talk to recognized the name "prepaid legal" and were anything but interested in taking the work. If they hear you're from Prepaid Legal, they often won't return the phone call. I've had other issues come up, and Prepaid Legal does anything but make sure that your issues are resolved, or that you found good legal representation.

I still haven't resolved my personal injury claim. I'm no further than the day it happened!

I have been a ripoff victim. I had one of their agents convince me to get the idenity theft insurance and sign me up to be an agent. They stated I could make money being an agent and even convinced me to sign up to have one of thier websites to link my new clients to sign up online. I gave them 8 leads on people interested and signed up three of them. They stated after signing three persons you are an Associate. Now the head office states that since I did not sign up for the 'legal shield' also they were not able to give me any commissions (which was never told to me). And they stated I could not use the website that they charged me for (an additional $29.95 a month) to sign up new clients (which was also not told to me). Until I pay them more money to also get the legal shield added to my policy, they state they will hold my commisions from the sales or if I don't paid them by Dec. 31, 2007, I forfeit them. Please beware of there practices. They did not tell me the whole story on how they work, and that's the way they get you hooked!

Took my money under false pretenses and I want others to beware.

In July 2006, I canceled my account with Pre-Paid Legal, Inc. I was told I would need to fill out a form which I did do and faxed back to the company. In August, I checked my bank account and verified that Pre-Paid legal was no longer taking money out of my account. What I failed to do was to check the months after this. Until 2 months ago, I never reconciled my bank account. I just deposited money in and knew about how much I had in there to spend and verify balances every now and then.

Just this month, I found out that back in September of last year, they started taking monthly payments out of my account again and have been doing so for the past year. I have filed a claim with my bank and will hopefully recover some of the funds.

I consulted Pre-paid legal for work related advise. A year later I was informed that it was a conflict of interest. The attorney repeatedly lied to me. In an effort to help, I wrote letters to Indiana Discplinary, Pre-Paid Legal Ceo , etc. I have documents to support my claim. As a result I lost my job, benefits,wages resulted in mounting bills. My character was destroyed.

i applied at prepaid legal service on march 2 then on march 5 i had cancelled my membership then i had found out that prepaid legel took this amount of money from my saving account for the membership which the money was in a checking this left me with over drafts in my account and know they refuse to make it right.

this has to be the most hard on this family i live on a budget and this has caused heartache on my family as well as stress from this i cant believe they can get away with this

This is an attorney referral service that doesn't provide either attorneys or referrals. I had a membership that is suppose to entitle me to an attorney referral within 1 business day. After 1 week of only being able to only speak to secretaries and customer service clerks I quit the service for lack of response on their part. The few attorneys I was able to talk to barely recognized the name prepaid legal and were anything but interested in taking the work.

If they hear you're from prepaid legal they often won't return the phone call.I paid one attorney $400 for a consultation. Later on I tried to hire him to work on the case I consulted him on. He said he was much too busy. I've had other issues come up and Prepaid legal does anything but make sure that your issues are resolved, or that you found good legal representation.

In June of 2004, Pre-Paid Legal Services, Inc. received a written letter from me requesting that my account be closed and that I be added as an authorized user on my wifes account. I was told that a written letter was needed to formally close an account. I did just that. As a trusting customer, I assumed that Pre-Paid would do the right and legal thing by closing my account. To my shock and dismay, I now realize that Pre-Paid legal despite receiving my written request never stop debiting my account!

Even worse, Pre-Paid Legal, accepted calls from me in October of 2004 and never caught the error or informed me that my letter was ignored. From June of 2004 until June of 2006, Pre-Paid Legal Services has debited over $625 on without my consent and on account that I requested to be cancelled.

I subscribed PPL since August 2005 to get real estate contract paper review help. They gave me attorney referral service instead of giving the promised contract review service. I sent a membership cancellation notice via e-mail on 1 Dec. asking not to charge another month fee. I got no answer but charged on my credit card for the December.

I sent in three e-mails with no response and called in the customer service three times on 21 December. Was told their procedure is to see the written notice and wait one month to cancel it. The member cannot have on-the-spot answer of cancelation and there is no response to e-mail requests.

I cancelled my account over the phone and was told that was all that was needed. Over the course of 8 months they continued to bill me 29.00 each month even though my account was cancelled. I didn't catch it because of the small amount and the fact that it wasn't listed as Pre-Paid Legal on my bank statement. I figured it was just something I bought that month. But at the 8th/last month that they charged me I had not even used my card for anything and I noticed a familiar 28.00 charge and immediately thought of that Pre-paid Legal.

So I got someone on the phone and they told me that I was supposed to have filled out some form and faxed it back to them. The rep that I spoke to 8 months back never said that I needed that done and they sure didn't mail one to me! They sent me the form that day by fax and I faxed it back to them and called to confirm that they received it. I received a letter in the mail 2 weeks later stating that my account was cancelled and that they would not refund the money for that last month or any of the other months.

I was subscribing to their service but received unsatisfactory representation so I told them to discontinue the service. They have continued to automatically bill me on my Visa card.

On March 24, 2005 I called & requested to have my legal service & theft idenity insurance canceled. I was told that my account would be put on hold for 30 days & they would send forms that I would have to sign & return. In the meantime they would not charge my account while it was on hold. On May credit card statement I was to have a credit from the month before & no further charges were to be made to my account. Upon checking my credit card statement for the next month, I found another debit to my account from PPL.

I called & they said they did not receive the signed form & therefore they charged my account. I told them that I never received a form from them and again I asked the customer service person to close my account.She said I could close it on line by going to costomerservice@pplsi.com & fill out the needed form to close my account. I did so but found out that this address was not correct or non existent. I may have to change my credit card account # to stop them from charging my account. In the mean time I plan on calling the Attorney General's office in NC & filing a forlmal complaint.

As of date I have been charged $117.90 for services that I did not want!

Since I was involved in a car accident, my husband thought that it would be a good idea to enroll. He contacted a repersentative Patty Thomson. She seemed very helpful but it was so only up the point when we enrolled. I had questions so I tried numerous times to call her once we were enrolled and she did not get back to us. Finally, two to three weeks went by and finally she reached us by then it was too late once I contacted a lawyer so the service would have been too late to take advantage of at that time, so I decided to cancel. I called the 800 number to cancel, and they told me that besides the call, I need to fill out a form and sent it back. When I received the form, I filled it out and cancel the services.

I called them on June 30 to cancel and by the first week of July, I sent back the form to cancel. Since I work three jobs, go to school and take care of my three small children I was not watching closely my bank account but on Dec, I noticed that they were still taking money out. I called Patty Thomson, she never returned my calls. On February, I noticed that Prepaid service was still taking money out of my account so I call them and finally someone told me that besides filling the form that I could cancel my membership by sending an email so I did that on top of filling a new form and sending two emails. Finally, I think the service is cancel but I decided not to take more chances and I stopped at my bank so that Prepaid is not allowed to take money from my account.

Here I am working three jobs in order to help my family and to pay for my graduate school which is so expensive and this company refuses to return my money. My husband works two jobs. I asked them to talked to a human being instead of the robotic customer reperesentative who do not understand what it is to work at some many different places to try to make money and have a company take our money like that. According to them, they need to pay their lawyers.

I filled in a request for information form on their web site. Two hours later a sales rep called me. He told me I could get a free 30 day trial which included one free consultation from the law firm I would be assigned to. He said in order to do this he would need my information including my debit card #. He assured me over and over it would NEVER be charged unless I decided after 30 days to join.

After my first consultation I knew I did not want to join. I called and told him so. He said fine. I NEVER signed anything, never gave verbal confirmation I wanted to join. The only info I gave was no thanks. This occurred in late Dec. Thinking I had nothing to worry about I forgot all about it. Only to find out I had been being debited each month, $36. (for a total of $150) This began a long series of phone calls and emails.

I was told that since I gave my debit info I should have expected to be charged. Even though they had no information I had ever joined. Because of this Jay was fired. So, if he done nothing wrong I asked why was he fired. No response. They said the decision to refund my money would have to be up to the board. They eventually decided that I was not entitled to my refund.

The entire time everyone I talked to was was very rude. I explained over and over again how I had never joined and cancelled before the 30 days were up. As it was a free trial there was no need to worry about being charged. That what I was told right from the get go. Needless to say I am very angry about this and I know they are not entitled to my money for membership when I was never a member.

After my local prepaid provider was unable to make a simple title change on a timeshare in another state, I called the 800 number and tired to cancel what I considered to be a worthless service. They informed me that they would put my account on hold for 30 days and send a form to end contract. The form said I could email or return the form to terminate service. What they didn't say is that although my account reminded on hold they would continue to charge me for being a member.

I was recruited as an Associate Member to Pre-Paid Legal under, what I discover later, were misrepresentations, deceptive descriptions and fraudulent representations of Pre-Paid Legal, the company, and the opportunity. After I paid my fee with my credit card, I found out that the recruiting Director for Pre-Paid Legal, used my credit card to pay for the memberships of other people, without my knowledge or approval.

Now, Pre-Paid legal will not refund either my own membership fee or the fee that was fraudulently charged by their Director. It turns out that this Director already had outstanding warrants out for his arrest in at least 2 states, but this recruiting scheme was given the wink and nod tacit approval by Pre-Paid Legal corporate in the form of its Executive Directors and Vice Presidents. Numerous faxes and phone calls have been ignored.

I looked up the Internet for Attorneys referral Services, as I needed a lawyer to represent me in a Small Court Claim suit, in Harris County, Houston, Texas. Mr. Ballard answered my e-mail, and offer me this Service with Pre-Paid Legal Services Inc. I gave him my check card visa, with the correct information, and he promissed a Lawyer was going to contacted me not later than February 27th, 2004, I contracted these services on Feb. 25th 2004.

As the severity of the case, I needed an attorney to file an answer to my law suit, and file also a Counter Law suit against the contractor that was taking me to court for services he did not rendered to me and materials he did not provided as he was claiming in his law suit.

I needed to file an answer with the Judge of the said Court, not later than 10 working days after the date I was served. No one contacted me from Pre-Paid legal Services, until March 13, 2004 when they withdraw the money for the first payment for my membership. That was approximately two and half weeks after I had to file my answer with the Judge. When I noticed the withdrawal from my bank, I contacte PPLS, Inc, inmediately, via e-mail, and I explained what has transpired since I hired them to provide me with an attorney.

I e-mailed these people twice regarding my cancellation of the membership, Now they want to prorate my refund of the initial payment of $36.00 dollars, for services that I did not obtain from them, and for promisses that were not complied with my needs. As I worked as a paralegal for different attorneys in Houston, I contacted one of my ex-employers and he referred me to one attorney that handled my case, in the appropiate time limits requested by the Court.

This is costing me extra money and put me in a risk of having a lien placed in my home, as Prepaid Legal Services, INC, made me waist 8 days of my time to file the answer, and put me in a risk of have to paid someone moneys not owed for services I did not received from the contractor referenced in this matter.

I've tried to use the service three times for legal purposes. They will send a letter to the company, making the matter worse, and talking to you like your brains are under the bottom of your feet. The reason we get these company is because, (1).Some of us cannot afford a full time Atty. (2). We think that we will get legal help for $22.00, a month.

Every time I would call them to speak to the original person, who, by the way, was NOT an attorney, but a legal advisor, I would be put through an entire interrogation and have to tell the whole story all over again. When I would complain, they would tell me that I couldn't speak to the same attorney or his/her helper. That made me so angry. I insisted that I be allowed to since I didn't have the time to keep repeating everything and they woulkd keep me on endless hold while they conferred about me and how to deal with me, since I was making waves for them.

Anyway, the upshot is that I never got any advice from them that I needed and feel that I wasted the start-up money that I paid. The two that signed me up were a real pair. She professed her undieing friendship and he promised to always answer any of my questions. Neither happened. It was all for show, to get me to sign up and pay them so they could earn their commission. That's their bottom line.

This caused me major economic as well as physical damage. The fact that they never gave me the help I needed regarding the situation I called in about, my problem was exacerbated.

I inquired about this service last year and after giving all info required and tried to use the service that very same day I told them this is a run around and wanted to cancel they said 48hr to cancel or something and I faxed then a written request which after afew days they ask for that now this year they are sending me e-mails stating I am a new member and will be billed with my visa and the e-mail had my last 4 digits of my visa in it so they will be billing me and never can get anyone to fix this problem and I am about to have to change my visa card but this is not write because i have other people that need that number that i have aproved to bill me