I signed up with the company back in November of last year in which it was $99 to sign up and then they take $79 out of my account every month for the service to so called help with the repair of my credit. With talking with someone and researching a little, I found out that the company is not licensed in the state of South Carolina to assist South Carolina residence with the repair of their credit. My credit was not repaired at all and some of my good standing creditors were removed instead which hurt my credit score even more. I also have spent about $400 with the company.
Consumer Complaints & Reviews


I contacted this company to ask questions about their services and to see if I could afford them. I explained my situation and my only source of income was my disability check each month. They seemed very understanding and supportive knowing that most people who contacted them were in a financial shortage and were trying hard just to make ends meet. So I agreed to try the services and explained that I didn't have the money to start until the 3rd of the next month. Well, that was all fine and they chose to go ahead and get my credit report right away and look at it. So I got my check but my bills were almost more than my check so that left me broke, actually I had gotten very ill for several weeks and I wasn't able to get out of bed for almost a solid month and I had to buy unexpected medicine so of course, that ran me short to say the least.
So after trying several times to get money from my account, they gave me a call to ask about my payment and I explained to them that I had been very ill and since it was the last month before Christmas, I needed them to put my case on hold until the first of the year then I would be able to continue with our agreement to follow through with my case. I asked them to please not to take a payment until January especially because I needed to get my grandsons at least one present for Christmas and this wasn't going to be much. So they agreed to wait until the first of the year and all was fine. As soon as my SSA check was deposited, they had a request already put in to withdraw two months of services that I hadn't even received. I thought I was going to die. They gave me their word that they would put my case on hold and they will wait until January to receive their payment.
To say the least, my grandsons didn't receive a gift from me at Christmas. My heart was broke, of course, they said it was okay and they understood. They sure didn't. This might not sound like it's a big deal to some people but it hurt me and of course, I lost all trust in this company that I had chose to work with. And they still had the nerve to continue to try and withdraw money from my account so I had to call and get a new card issued as soon as possible. They refused to give me my money back knowing that they had not put any time into my case except to get one of my credit reports which was 9.95. I told them to deduct that and issue me a refund before Christmas so I could do what I needed to for my boys. If they didn't rely on their mamaw' so much and had other family that bought for them, it may not have been so traumatic for me but they don't have one other single person in their life except for my sister and she's in the same financial shape I am.
Please forgive me for going on about this but if you can't trust anyone enough to be able to take them on their word then I don't believe their worth working with and don't deserve my hard earned money for services they have not performed. Too many people get rich off of the expense of unfortunate people that don't know how or are to afraid to speak up and defend themselves from these more upper class individuals with more education and wits about them. We go to these people for help and unfortunately get taken advantage of that's why so many people stay stuck in the same rut all their lives.
I need your help getting my money back if for nothing else but to prove to these companies that they need to be more honest and caring for their clients like already they claim to be which is untrue or they wouldn't be so money hungry to get every dollar out of everyone they can no matter what they have to do to them and act like it's no big deal and that you'll get over it soon enough and they've already forgotten your name before you even hang up the phone. Can you help me?
Please let me know if you can or not. I'm very disappointed in these companies and the more it bears on my mind, the more I'm going to speak out about it. We need to protect the unprotected. Will you help? Thank you for taking the time to read this. I know it was a little long winded and I do apologize for that but I needed to get it out.

On 12/27/09 I was charged again 89.00 for me and 89.00 for my husband. My service was cancelled on Nov. 11 Nothing was ever done. My account was at a zero bal. my credit score went lower. And I feel like such a fool. How will I be able to go to work with no money for gas the next two weeks.

For 3 years in a row they have been charging me $ 39.95 to have my credit file corrected and quite a few items removed because of incorrect information and I have paid the cost for 3 years and since May 2008 they agreed to $ 39.95 but arbitrarily started debited $ 59.95 per month but to no avail. No satisfying answers were given.

they withdrew money after we told them to stop i do not have the total they did not doany any anything for us

On July 1 05 I had requested information concerning credit repair service. I was contacted by the law firm and expained that they were a reputable firm and they could fix problems on my credit report. I explained that I had went through a service prior and was left holding the bag. The rep explained that they gaurantee that this service would work for me. He then talked me into the 99.00 plan and 59.00 per month. I was told all I had to do was send my credit reports and they would take care of the rest.
That very day I sent copies of my credit reports to them. I did not hear anything for 4 days. I finally got an email that stated they could not read my reports to please resend. I did that very moment. Again later I recieved a email we could not read the reports. I then called and left a message that this was not going to work I want to cancel. I then emailed as well. I never heard a word. I finally get an email on the 11th of July that the service was cancelled and I would not be drafted. On the 16th my account was drafted. I called and they said it was because they had already stated my case file.
They had done nothing for me and I was assured by the rep on the phone that if I was not completely satified I would get my money back as long as it was within a reasonable time. I cancelled within 11 days and nothing was ever done with my file. I will never trust another credit repair service again.

two months ago i had applied for their service, i provided my PERSONAL INFORMATION espcially my banking information aswell, i was suppose to call then back to give them my Authorization to charge every month 39.99 for their service , i never called then back because i felt they were running a scamm , so today Dec29,2004 i had called my bank to find out any pendeding transaction on my account and i found out that this company had charged $153.00 with out my Concern, so i called then and they said there was nothing they can do , also they said that i agree to the term and condition in which i didnt because i was suppose to call then within 15 days .