Immigrationdirect.com

I didn't realize that they were a scam until they had my information - demanded a refund which they finally did, but then the next day, my credit card had been used in France! They are scam artists and need to be shut down.

Immigration Direct is a scam. The story we have to tell is similar to other complaints. Their website is so like the U.S. Government's USCIS site, that we got taken. I have filed a complaint with our senator's office, asking that this type of thing be addressed. We were charged $149.00 for a form that is available for free on the USCIS website. After phoning them to ask for a refund, I knew it was a scam when they didn't even ask for any identifying information from me (it was my husband that made the online transaction). They immediately refunded $120.00 without question. Will everyone contact your senators and representatives to congress? We can only hope that someone in government can get these guys!

If this Immigration Direct company is originally based in San Francisco, why am I getting phone calls from Henderson, NV? Sounds like a scam business operation to me. I'm just glad I didn't pay the amount that they asked for. They called me and I know for sure that they were trying to get money out of me since I didn't complete their form. A scam is what this website is.

If this immigration direct company is originally based in San Francisco, why am I getting phone calls from Henderson, NV? Sounds like a scam business operation to me. I'm just glad I didn't pay the amount that they asked for. They called me and I know for sure that they were trying to get money out of me since I didn't complete their form. A scam is what this website is.

I was researching the websites for help on immigration filings and I came across Immigration Direct. I started filling out the information and realized that this was not a government entity. They called me the next day to do business with me and when I said that I was no longer interested, the representative said, "Good luck in handling the rejection!" Wow!

I apply to get a resident renewal. Well, these people are not the real deal. They are an agency that could help you with the paper work but they don't warranty you that they ins will get a renewal. So I did a search and found out some tricky stuff so I had already pay them $149.99 to renew my resident card and they charge my card and I call they they were really rude. Their costumer service sucks! They hang up on me but I call back and got really pissed so I told they I needed my money back but they say that they could only refund me half of what I had paid and that pissed me more.

Somebody needs to do something about these guys. They're getting rich on people like me and sure there are others! Please some on get these guys off the web.

I start to renew my green card. I used all the ways to contact then but I can't. The web site is. Us immigration services Tel **. My green card will expire in ten days. I don't have much money to complete the total fee for renewal. Please I need your help. Thank you.

I am searching for information about completing an immigration form online. Immigration Direct pops out so I clicked on it thinking it was the government website because they made it look like the office government's website. I completed their form which lead me to believe it was the actual form and I paid $149.

However, I then realized that I had to complete the true form and pay $480. That was when I realized I had been scammed. I called to ask for the money, my $149, back. They told me that they can only refund me $120, not the full $149 as they were charging a cancellation fee. I was surprised and I said that I barely started. They said that it is in the terms and conditions that I agreed when I started. I was to see a reimbursement within 5-7 days. Now its over 2 weeks and no refund yet.

When I try to search for information about immigration, immigrationdirect will pop out first. I have to admit, I shouldn't have clicked it because it is under advertisement. But they made it look like the office government's website. I got started to fill in a couple of questions about I130, then my husband called telling me that we don't need it. Hence, I called to ask for the money ($289) back. They told me that they can only refund me $199, not the $90 for I130. I was surprised and I said that I barely started. They said that it is in the terms and conditions that I agreed when I started.

We looked up the terms and it did say that the money for I130 can't be refunded once started. Then, I said, "Okay. Then, please give me the form I130 since you, guys, are charging money for it." Yet, they said that they can't. What the **? So, they charged you $90 for nothing! Nothing! Not even a I130 form! I was like, at least, you gave me what's finished in the I130 form! I am making money with my own hands and I feel like this is robbing money. Therefore, all the people who are trying to adjust their immigration status or whatever, never use immigrationdirect.com. They are freaking scam!

English is my second language, so I was trapped too like all of you. They don't provide other languages. So, I thought that I filled out my application in the government website. I am very upset. This is financial and emotional abuse. How can they do this to the people? Why is there no control? Where is justice? Who can help me to resolve my issue?

Just Like many Of you, I searched Citizenship Application and and clicked on the first link that came up, that was immigrationdirect.com What was strange to me was that after filling out the information to have access to an account on July 11, 2011 i got tired so i walked away from the computer for about maybe 2 hrs. but never went through the process of filing the application nor gave them any personal information. I received a call around 7;30 pm. As the phone was ringing, on the screen it said US IMMIGRATION Custom 415-375-7854

My first thought was, they are not open for business this late. My second thought, when does the immigration ever call you. Today July 12, 2011 Around 11:00 am I received a call from a person named Kevin on my phone screen it reads San Francic Ca Custom 415-946-4068 That was strange again. I did some research regarding immigration direct. This company is pretending to be the government.

Immigration Direct pretended to be the government connection to get visas for non-American citizens. I applied for a fianc visa and they took my $299.00 and I found out they were a huge scam and refused to give my refund back of $299.00. These people are a major scam and need to be stopped now. They are victimizing innocent American citizens trying to bring loved ones into the USA. I want my refund back now. Please do something. Thanks so much.

This little ** just took out $129 from my checking account and tricked me by making me think that they were the official USCIS web page. It is a total scam. I didn't want to fill a form that I can get for free from the USCIS web site, and they just deliberately made it sound like an initial payment for renewing my green card. It is the first link that appears in Google and it was my mistake by not reading well when I was filling all my personal info.

How could I trust them with my SSN and my alien card. It was silly on my part, and now I'm not just mad because they took my money but they could steal my identity or something like that. Why haven't immigration done anything about this site? It's a total fallacy. If someone reads this please avoid the web page as it is a big scam

Same thing happened to me. This is a scam. I print out my form, which I filled up myself and send via certified mail. The USCIS returned my form saying this is not a legit form and the only form to be use is from their website. Unfortunately, it was too late for me to dispute the 129 dollars fee on my credit card and sending a email to Immigration Direct aka "Scam Direct". They didn't do anything. They should be prosecuted not only for taking your money, but for wasting your time!

I have just stupidly fallen into the same hole, wrongfully believing that this was an official government web site. It is not, but it is obviously set up and designed to look like one in my opinion. I blame myself also for stupidly trying to get this done in a hurry and not conducting the proper research.

I am going to be charged $130+ for the completion of a I90 form that was freely available on the government web site, which they will not even e-file on my behalf (you have to print and file it yourself in any case). This site seems to be deliberately set up to confuse people and I can't believe the INS hasn't got something to say about it. Even more concerning is that this company now has my INS #, my SSI #, my credit card details, all my INS details, and even my mother and fathers first names.

I have sent them a mail to cancel the service which I believe was advertised deceptively (I have no intention of being on hold for 1 hour like a previous poster), and if the charge hits my account, I will dispute it as much as I can with the credit card company. I will also lodge a complaint with the BBB.

Many clients of the official Immigration Services will not speak and read English as their first language and will be easily sucked in by Immigration direct (their website comes at the top of the Google list and looks very official).

One more thing, they have posted on their website and they state clearly that they are not a government website. This is obviously not the case according to me or the other posters on this page. I will add to these comments to let you all know how it worked out, but right now I am considering opening a LifeLock account. I wasted $130 on this issue.

Two months ago, I had already visited the USCIS site and knew that the I-90 forms to renew the green card could be filed online for a total cost (including biometrics processing) of $370.00. On July 16, I decided to do it because my green card is expiring next month. The most visible Google entry for "green card renewal" announces: "US Immigration Services" and below, in smaller type: "Prepare green card forms online. Complete all US Governmental Forms." I made a terrible mistake of assuming that www/ImmigrationDirect.com was an office of the USCIS to "directly" deal online with applicants. Inside, the ambiguous style continues, you have to go to the bottom of the page, in quite small letters, to read that "ImmigrationDirect.com is not a law firm or affiliated with the United States government."

They ask you to pay $129.00 as a "Preparation Fee" and warn that "Additional Government Filing Fees Apply." I interpreted the text as meaning that the $370 payment to the USCIS was split in portions, and that this initial payment was to start the procedure of renewing my permanent resident card for the second time (I have been a legal resident for 23 years). Only when the USCIS told me, afterwards, that they were withdrawing $370 from my VISA card, my suspicions grew. But that was too late.

What immigrationdirect.com does is to duplicate the task of filing a form, including a clear and straight one such as I-90. They get a form from the real governmental agency using your name (they do not claim to be attorneys or representatives, so getting and filing a form for me is a sort of impersonation) and fill the fields according to what I was answering to them. A completely useless and parasitic intermediation in handling forms that any person with a minimum literacy is able to complete by him/herself. They say that you may make errors which can delay the approbation of your application by the USCIS. Baloney!

The I-90 is perfectly clear. Not only that, as I explained to an employee, when I tried to answer question 4 of part 3, a drop-down menu appeared with closed answers. The applicant was prevented to type-in an alternative to the pre-established values. However, on the list for Florida, I was unable to find Miami, in spite of the fact that the headquarters of both the old IMS and the current USCIS for the state of Florida are located in Biscayne blvd, North Miami. The Biscayne place was the actual office I used for the adjustment of my status.

As a result, these genial advisors forced me to enter the closest geographic point in the list: Fort Lauderdale (20 miles to the north). And I still wonder how come other applicants may enter their answers if their adjustments of status were granted by a consulate outside the U.S. But forget it, this was not my experience.

In my case, I was prevented to change the "Fort Lauderdale" choice. At my complaints, Immigration Direct told me: "Don't worry, for this reason the USCIS is not going to delay the application process." It's wrong, boy, but no matter. Then, these guys made me to "review" my answers (and they displayed the real USCIS form) and had to sign online (for which they used my data). The form was filed to the USCIS under my name.

On my Visa card, two charges popped up, one for $129 (the garbage of Immigration Direct), another for $370 paid to the USCIS. And Immigration Direct has not accepted any of my complaints: "Your application is in proper course, we did our job." I fell in their trap as a stupid. I write this in hopes that more people may read and learn what these legal swindlers do, taking advantage of innocents or people too hurried to read the small letters and reaping lots of money in exchange of redundant tasks with zero added value.

I want you to cancel the payment of $129.00 which was paid from my credit card.

I was applying for my green card directly and not applying for a form that can be given to me by immigration free. I was made to understand immigration that this was not the proper link, they reject the receipt. No danage so far, I have also asked my bank to stop the payment, because this was not the service I wanted.

I was applying for renewal of my green card and their website leads you to believe you are dealing with a government entity related to renewal. They charged $129 for a process that is free on the correct site and when asking about it, they advise its cheaper than hiring a lawyer that really isn't needed. $129 for something free from the government. They are taking advantage of permanent residents.

I also fell into the scheme thinking I was on a government website electronically filing for a "green card" renewal, when in fact by deception throughout the entire website found out I was only purchasing the forms which are available online free of charge. I have contacted them for a full refund and was told by one of their representatives and the supervisor that only a portion of the $129 can be refunded. I will be disputing this with my bank and my credit card company.

ImmigrationDirect.com deceives and cheats applicants for US citizenship, specifically US permanent residents (those holding "green cards") into paying an exorbitant $149 fee by substantially representing the $149 to be a US Citizenship and Immigration Services (a government entity) application fee associated with the submission to the U.S. gov't of form N-400 "Application for Naturalization". For example, images such as an American Flag are depicted next to the ImmigrationDirect.com URL. The application fee is not clearly marked as being a fee to a commercial company for the service of generating an application form (rather than the U.S. gov't fee for processing the form). Applicants are misdirected to the ImmigrationDirect.com website after seeking the legitimate dot-gov URL.

At the end of the lengthy Q&A process, a long (26 pp. in our case) series of pages is presented to be printed. Buried in this is an N-400 application form completed with the private information that had been provided to the website -- for the highway-robbery sum of $149. The applicant only realizes (to his or her chagrin and indeed mortification) at the completion of the process that the "application fee" is fraudulent and will not cover any of the legitimate expenses involved in having the N-400 processed.

Now, this N-400 form can easily be completed by the same applicant without any cost whatsoever. The N-400 is available electronically, with detailed instructions, at the US CIS website where it is provided as a most-frequently-searched-form in Adobe Acrobat format, and can be electronically filled out at one's PC. Pivotal to this fraud, the actual application fee for the U.S. CIS to process the N-400 form is $675 (i.e. $526 over than the fraudulent $149 suggested by the ImmigrationDirect.com website).

In our case, we were deceived by the ImmigrationDirect website at about 11:25 EDT on a Sunday evening. Upon completion of the above-described process, we immediately attempted to rectify the situation. I emailed ImmigrationDirect. An e-mail reply was sent at 5:26 AM EDT. The email instructed me to call 1-415-, ImmigrationDirect's "Customer Care Number" during 9:00 am - 5:00 pm PDT.

Later that day, I telephoned, at 3:21 pm PDT. Immediately being placed on hold, and unable to reach a live operator at the ImmigrationDirect telephone number, I was told by a recording that I was the 7th caller in line. I was patient by any standard. Sixty minutes later, I was the 2nd caller in line. By that time, at 4:21 pm PDT, it was apparent that ImmigrationDirect was not planning to answer the line. Having devoted a full hour, I felt I had no choice but to terminate the telephone connection after a full hour.

I contacted my credit card company which indicates that ImmigrationDirect has placed the charge on a "pending" status, but has not yet "posted" the charge. The bank agrees that ImmigrationDirect is a scam. Once the charge is "posted," they will assist me in disputing the charge. It is abundantly clear that the ImmigrationDirect.com business model is based on deception. Applicants for adjustment of status from United States Permanent Resident to United States Citizen are "trolled" on the internet. Apparently, and this is true for us, it is possible for an internet user to be misdirected after correctly entering "uscis.gov" into the URL space in his or her browser to ImmigrationDirect.com.

If one is not extremely careful, as I regret to say, I was not on this particular occasion, it is not apparent that one has been redirected to a dot-com from a dot-gov website. How this occurred I cannot say, because we definitely went to uscis.gov to start with. The sly, underhanded, and deceptive web design employed by ImmigrationDirect.com is obviously meant to convey an impression that it is a US government (dot-gov) website, not a commercial (dot-com) website. The request for a $149 so-called "application fee" is intentionally deceptive in two ways.

Firstly, the legitimate fee for a US CIS application is also termed, per se, an "application fee. " So the putative applicant has no terminology to distinguish a bonafide application fee from this fraudulent application fee. Apparently ImmigrationDirect.com intends, as it were, the meaning of "application fee" as "a fee paid to fill out and provide a consumer with the form required to file an application. " Whereas the commonly used meaning of the term "application fee" in matters such as immigration (and other matters) is "a fee paid to the processor of an application, such as the US government, to cover the expenses associated with carrying out the legitimate tasks required to accept, review, authenticate, cross-check, verify, record, and issue the resulting documents associated with an application."

Secondly, the amount demanded $149 for this fraudulent "application fee" is large enough to seem to be in the proper range of what the US gov't might charge for processing the N-400 form. At the same time, the applicant might have heard elsewhere that the application fee is actually much larger than $149 (as stated above, it is currently $675) but not have studied the material he or she might have seen to this effect. Therefore, the applicant is induced subliminally to feel relieved that the fee is more affordable than originally suspected to be and be more willing to complete the payment forthwith. Were the fraudulent fee to be in the range of, say, less than $50, the applicant would realize that this could not possibly be the actual fee charged by the US CIS for processing the N-400 form. Alas, the legitimate cost is much higher than $149.

I would strongly advise any potential customer of ImmigrationDirect or FormsDirect (another name under which they apparently do business) to "abandon any hope, you who enter here." Do not remit funds or share personal identity-revealing data with the company. We are waiting for the ImmigrationDirect.com $149 charge to post to my credit card account. We are concerned regarding private identity data that was revealed to ImmigrationDirect.com, but no damages so far.

We always regret to hear when customers are not fully satisfied with our service. We stand behind our service and in many cases we give a full refund to our customers who aren't satisfied. We are sorry that there was confusion about being on a government site, as we clearly state on every page of our website that we are not affiliated with the U.S. government and that our fees are in addition to any fees charged by the USCIS.

We have built a user-friendly system that helps guide people through various USCIS application processes, step-by-step and mistake free. Most attorneys charge anywhere between $750 and $3,000 to assist individuals with their various immigration applications. We charge significantly less for our online application services and in addition we allow users to take advantage of our customer service via email support 24/7 and phone support M-F 9a-5pm PST. Call or email us if you have any issues with our service. We are here to help.

I then clarified to customer service. That's when I found out that this website is scam. I'm sure I'm not the only victim. I'm on the process of negotiating to get my money back. I reported my case to BBB and I plan to write the Attorney General or even talk to my neighbor who happens to work with TV news program. I'm not looking for trouble but I am doing this, not only for myself but for those people who barely speak English. I'm sure they took advantage of them. I read this website's reviews and blogs and several people complained about this website.

They charged my credit card for $149. I went into the government office and was told that there is no charge for the forms. This company is ripping people off by presenting themselves as a government agency. Only in reading the fine print will you realize that they are a sham outfit and scamming people.

The web site led me to believe I waas dealing with the real immigration department so I gave my credit card information and they have charged me $129.00 to complete a form that the immigration supplies for free and then they don't supply any further information about back up documents that need to be sent in. As an English immi grant I can perfectly understand what i am reading so can only imagine any one with a language barrier would really have a difficult time.