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Consumer Affairs


Webhosting Pad


Consumer Complaints & Reviews

What WebHostingPad.com is doing is engaging in fraudulent business practices. I would be very interested in participating in a class action lawsuit. Just because you write it on a web page and have people click it, does not mean it is a legal business practice. Their terms clause that states they can change the terms of use and we have to accept it, is legally considered an unconscionable clause. If you are desperate for money and I require you to turn over your first-born in return for the loan, your acceptance does not make it legally enforceable. They are using your ignorance of the law's full scope against you. Don't be intimidated.

It is basically illegal, especially when those terms come after you have accepted the existing Terms and entered your credit card information. The only reason they haven't been sued is because the amounts are usually so low it isn't worth it to anyone to do it. However, I signed up for 5 years and it is worth it to me. I wonder how their lawyers are going to feel having to fly down to Tampa, FL, to answer my Small Claims lawsuit.

Webhostingpad.com claims it charged a card on my account to renew a domain. The card was active, all charges for the day were approved; no charge came through from their company. I was traveling and the domain expired. Webhostingpad refused to do anything about it.

When I bought a 3-year subscription to host the website of our tiny community soccer club and paid for it with my credit card, without my knowledge, a button on another page was not unchecked, which allowed WebHostingPad to bill $47.78 for completely useless (to our club) features for a year. This fee did not show up at checkout or purchase time, but only showed up after a month of 'free' trial of the features, after which time one cannot cancel the features. When I asked for a refund by phone, the billing woman refused. They haven't replied to my email. I think they're rotten crooks. They knowingly ripped me off to the sum of $47.78. I can't ask my soccer club for this money. Why would I purchase their features for 1 year when the Web hosting is for $3?

Paid the 3 year web hosting fee and was given nothing. Domain was never registered after two weeks. Tried to cancel at that time, since they have a 30 day cancelation policy. On the 30th day they would still ignored my request to cancel. I'm in my second month of so called service with nothing to show. Domain name not registered, but today they are offering me a sub domain.

No tech support. stay clear


I purchased the service, but then they refused to give me an account. They gave me an e-mail account, but not the host account, which is what I paid for. I asked for a refund, and they refused it, and then billed my credit card again -- $160 for a single month of webhosting service that I never even got. That's a bit ridiculous. Now I'm working through the details with Bank of America for a fraud complaint. Gigantic pain! And all I wanted was a hosting service, blech.

$160 damage cost, the debit account was frozen after it was discovered by the bank to be transferring to dubious accounts; no bank acount, no host, and I'm out of some money. Thanks, WebHostingPad.com!

Found repeated charges on my Verizon phone bill (dating back to Feb 06) for webhosting services supposedly provided by Koodley. When calling customer service, they provided a recording stating that I authorized the service to be charged. However, we already had a website (since 10/05), and I believe these charges were falsely presented as part of a Verizon package that we signed up for, including internet advertising.

I requested a refund, the first customer service rep laughed at me, the manager refused any sort of refund and refused to allow me to speak with his boss. I have already been in contact with another business who was also scammed by Koodley and charged additional monies every month on their phone bill.

$40 per month for two years, $960 total.

I ordered their hosting package and prepaid for two years. After constant downtime, and hardly ever my website up, I canceled. They refused any refund, and instead sent a barrage of nasty emails, threatening legal action.

Since our company relies on hosting services to provide our clients with websites, we have suffered damage of reputation and other costs associated with this.


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