Webhosting Pad Reviews

Never in my 54 years have I experienced such truly awful customer service - not just completely unreasonable, but insulting, threatening and damaging. From the very beginning of our correspondence weeks ago right through to today, their tone has consistently been highly unpleasant and confrontational. They have sent me a string of emails telling me I am a liar, bullying and threatening me in numerous ways. These emails have not just been due to one person having a bad day. Multiple people at the company have threatened and insulted me day after day.

BUYER BEWARE!!! This company will do everything they can to take your money behind their fine print auto-renew and no refund TOS verbiage. This company does not seem to be in a customer-centric web hosting business, but rather they are a shady gray-area legal debt collections business. When I see all the negative reviews of similar experiences, this just raises more red flags.

This company advertises 24 hour support but a phone call to the Support line gets you an answering machine message instructing you to go online and use the Chat service. The Chat gets no response at all. No idea when I'll be able to resume working.

Before I purchased they were responsive. Once I purchased literally not even one answer for any ticket. Called them and customer service hung up on me. Now I'm trying to log in it's logging me out automatically, and no one answering my requests. Now trying to get my money back and billing is not answering too.

STAY AWAY!!! This company is in the dark ages. My experience with WebHostingPad was abominable. THIS, AFTER 10 YEARS OF BEING A CUSTOMER. I can't imagine how they treat recent customers. They actually called me a liar and refused to refund my fee, even though I tried to cancel my subscription BEFORE the due date. Unfortunately, their systems weren't working properly and I had to contact their customer service once I realized I had never gotten a confirmation of my cancellation.

This is my 8th straight year being a customer with WebHostingPad.com. I signed up initially because of the rock bottom price which was offered and didn’t expect much from the service. After my first year I was happily surprised to experience the quality of service and support that was offered. Even though the price was raised (slightly) after the introduction price, I found it value for money given the features that are offered with their service.

I have been using WebHostingPad for almost 10 years and originally had chosen their web hosting service due to its incredibly low cost. I was so pleasantly surprised by the features and services they provide, including basic web hosting, host names and many more; they even allow command line access to the servers for application development as an option.

WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!

I'm switching everything to SiteGround as my experiences with them have thus far only been really positive (I could not rate their customer support more highly) whereas WebhostingPad is a completely lost cause. I'll let my last communication with Greg White speak for itself (I'm being asked to pay $70 for a "back up" of my website because I just missed the window to renew/download my website.) I obviously don't want to renew for a year now just so I can download my tiny website (so I can upload to SiteGround). It wouldn't even allow me to log into my account without paying for a year renewal.

Cheap for a reason, if you just want to something to play with, not actually want your site to work or viewed by others, then please go ahead. I will show my experience with this company. I have signed their service for a 3 years plan back a few years, and end up nothing could be used rather than a web disk, so I didn't cancel it and forget this all together. Just found my credit card was debited and the plan was renewed automatically for another few years. Then I request to refund without success as only could be done for initial sign up and within 30 days, no renewal at all. Just full of lie. I am just wondering why there is no government authority to handle this kind of complain and to allow this kind of junk business existed on the market for so long.

We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.

Worst Customer Service and threats. I cancelled service in 2015. Now they are charging me for future hosting services that were transferred with domain to another provider in 2015. They charged an expired credit card and then threatened me with collections: WebHostingPad Billing wrote: "Just because you say you cancelled without any proof doesn't mean you cancelled. Our services are provided, you are just not using it. It is not up to us to make sure you use it or not. Please file a dispute with your card company, we will deal with it that way and will provide all proof that you never cancelled. You will also be sent to collections for chargeback fees."

I've been with WebHostingPad for many years and it helps with WordPress. I haven't had any downtime, and the cost is very good. It's very affordable. It's also been very well with the team at WebHostingPad. I haven't had any bad conversations with them at all. Everything's been very professional and on point. I'd be with them forever and I have already recommended them.

The sole reason we went for WebHostingPad was the price. They have different web hosting modules that we could use in order to make a website. The team was very helpful whenever I had questions or concerns. The whole thing was reasonable and easy.

WebHostingPad provided me a platform to work and host my website. It's a reasonable, cost-effective way of getting it out to the public. I was hosting a website with another company and I was used to the way that operated but they were expensive and I was looking for a more reasonable solution. Then when I moved it over to WebHostingPad I couldn't find the files because it would not go into the right directory, but their team has been helpful. They answered my questions and they did well. Most of my activity was at the other web host, but I’ve transferred that over and gotten everything kinda lined out. And it seemed to be doing pretty well.

WebHostingPad hosts my domain and my website. I like that they have a good price, however, there have been a few issues at times when servers have gone down. But they were pretty quick to respond with a solution and my experience with them was satisfactory.

I’ve had a bad experience with WebHostingPad. I was ready to upgrade so I contacted them to ask how. It took me two weeks to get somebody to answer. So I was talking to a guy on the chat line one morning, a couple of weeks ago. He would take nine minutes to answer. He wasn't paying attention to me. I can't do that. Nobody needs to wait that long for that kind of service. So I dropped them like a hot potato and jumped over to HostGator, who has been wonderful. WebHostingPad would need to get involved or get out of business.

I signed for WebHostingPad in 2007 but my websites were constantly going down, they load slowly and I lost a couple of clients because of the hosting fee. I've seen their people monthly, I talked to them and they tried moving me to their cross wire server but I continue to have problems. Also, I have my website hacked about 68 times over the amount of years I was with them and the actual service was also terrible. Therefore, it's time to move so I cancelled.

The person who set up our internet recommended WebHostingPad. Their products are average, but we've run a lot of down time and a lot of problems with them shutting down their email because somebody breached it.

Found WebHostingPad through Google a year ago and I had my website hosted through them. Their reps were good and they were able to help me with a few issues.