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MSN

MSN • Billing Problems • Broadband • Sales Promotions • MSN Messenger • Negative Option • Rebate Problems • Service Problems

Microsoft has long been frustrated over the failure of its AOL lookalike to take off, even though it mirrors AOL in so many ways -- overloaded system, confusing rebates, illusory "free" service.

Dennis of Phoenix, AZ November 18, 2009

MSN changed its home page and I do not like it please go back to one that was better organized this one sucks.

Carole of Baton Rouge, LA November 14, 2009

I am not sure who to contact in your MSN group, but I added MSN to my computer accidentally. I understand that I cannot take it off just by deleting the icon. I want it off immediately. Tell me what to do ASAP! Your ad led me to believe that it was something that NEEDED to be added to my computer. Contact me immediately as there is no truth in your advertising.

ron of Fresno, CA July 21, 2009

could not get any customer support could get any answer from tech at msn

Roland of overland park, KS July 10, 2009

I used my laptop for the first time to go online... its connected with msn internet explorer... I visited the same sites that I have always visited on my home/work computer and never had a problem... within 5mins of being online... msn states that my computer is infected and I should download there virus remover... I did... now my laptop is fully infected with worms/trojan horses that some how infected my admin and my internet options... so I cannot even do a simple system restore which i have done several times when a possible virus has infected my home computer... I cannot even go online to any websites except do download the msn virus services... i have my virus protection and i can't even load the software b/c of msn's virus... the geek squad stated that my laptop was not the first to be infected by msn's virus protection... msn refuse to except blame.

Danna of Gardnerville, NV June 29, 2009

How does one ask that a news agency report the news accurately??? An article appeared today that "Immigrants are suffering" It was not until you got deep into the story that these "immigrants" are ILLEGAL. I am an immigrant, those described are not immigrants, they are ILLEGAL ALIENS. I am not suffering and I am not illegal. I did it the HARD way.

Rex of Berryton , KS June 25, 2009

I suscribe to cox high speed cable. I kept getting messages I needed to update microsoft programs,especially for protection of my computer. Two days ago I did so:now my cox explorer screen is gone,replaced with an msn screen which I dont like. I want to edit emails while on the cox screen, which I'm not able to with the msn display. Also, my computer was fast before, now I cant even get emails. I resent the trickery and deceit which msn used to screw up my computer.

I'm an old man,not an expert computer geek, and I feel like I've been hoodwinked. I want things restored as they were and soon. I'll be awaiting your reply.

S of Rockville, MD May 5, 2009

In 2008, I called MSN more than once to cancel my subscription, since I switched to Cox Internet Service. However, they have continued to bill me since then. The last time they billed me was on April 2009. When I call, I can't get a response, and one rep keeps referring me to another. My bank even tried to contact them via their number and they could not reach them either. They have no right to charge my card without my consent. These charges have caused my bank account to go into overdraft since I no longer use the account for bills. I am being forced to cancel the card entirely so that they don't charge it again.

Tish of rapid city, SD May 5, 2009

I have an MSN TV 2 it is so limited to what I can do. It sucks. Y doesnt MSN make msn tv 2 compatable with Jave so webtv people can do more then just check email & ONLY chat at the stupid websites that msn has set up. MSN USE TO have good chat rooms but they dont anymore. I would NEVER recommend that anybody even purchase this stupid MSN TV 2 GET WITH IT MICROSOFT ^ make MSN TV 2 COMPATABLE with Java!!!!!

Kenrick of Cape Coral, FL April 29, 2009

In 2001,8 years ago I canceled my dial up MSN, at the time the 1.95 was being charged to my Discover bill. After I canceled MSN I did not use my Discover card until recently 2009. When I received my bill I noticed that a 1.95 for MSN was being charged. When I called them about this they have been charging the card for 8 yrs, the reason I never received a bill from Discover was because it was more money to send the bill then to charge off the 1.95. After being on the phone for almost 3 hours I received a confirmation number for the canceling MSN. (for the 2nd time) Well this month I opened my Discover bill to find that they charged me again. I had to go through the whole process again. They did mention that they noticed that we have not used the service in over 8 years!!!!!! I wonder why?!!!!!!!DUH!!!! I have never in my life dealt with a company so stupid, or are they just ripping people off hoping not to get caught.

Mary of Tignish, PE April 13, 2009

My complaint has to do with MSN itself. I would like to know why there are so many virus's on MSN? Is it server based? I do not even have to click on the links, but seem to keep getting the same virus. Friends of mine are also getting it. Please let me know what the people at MSN is doing to resolve this issue.

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