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AOL - Unauthorized Charges

Jacqueline of Bronx, NY April 1, 2009

Jacqueline of Bronx NY (04/01/09)
I signed up for AOL three years ago and have been paying the 25.90 a month. I even paid it when it became free. Went from dial up service to DSL in November. Today they had teh audacity to send me a e-mail informing me that I will now be switched to free AOL but I owe them 103.60.

If the service is free to eveyone else why am I being penalized and has been for sometim. Why am I being asked to pay the 103.60. I find that insulting

Rosalind of Mt. Vernon, WA March 27, 2009

Rosalind of Mt. Vernon WA (03/27/09)
I am confused as to why I am being charged for 11.99 for service when I already have Comcast.

John of Los Angeles, CA March 26, 2009

John of Los Angeles CA (03/26/09)
these companies have attached themselves to my phone bill and refuse to stop billing me. aol has been billing me for 6 years. I did not authorize any of this and the aol charge has been 100% in active. for 6 years they have never called me to ask if I want to continue service yet they have been taking my money for 6 years. it seems like fraud to me. please tell them to stop and I think they owe me some money

thousands of dollar have been taken from me. Just so you know my bill is (not) delinqent

Berneita of Mt, Vernon, IL March 22, 2009

Berneita of Mt, Vernon IL (03/22/09)
I have, for years, been paying 14.95 to something called TWX 0209 without knowing what is is. I understand it is with aol and has to do with dial up. I have not had dial up for a lot of years. I have Charter. I have had it for years. Please respond. Thank you

Darlene of Massapequa, NY March 22, 2009

Darlene of Massapequa NY (03/22/09)
i have not used alo for a connection for quit some time now, all of the sudden i am being charged again (this has happen befor) for a service to connect to the internet, where i already have another service that i have been paying for quit some time now, and very happy with. this time i want all my money back from this useless company!!!!!!!!

i would say 7 months of the charge of 25.90 a month, has been taken out of my bank account,illegally,all together.i want that money back, asap. 181.30 they have charged me for no service!!!!nothing,nadda,zipp,the big O

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