Low estimate on Claim for hail damage to house roof repair, and has not paid the total amount estimated to do work. I had to pay additional money out of pocket, because I could not find contractors to do the work for Traveler's agent estimated amount
I lost confidence in the process. And repairs were not done because they wanted money up front. Claim# U9F6519001H.
Nancy Walker/ Power Of Attorne of North Adams, MA February 24, 2009
I hold the power of attorney for my aunt who is 90 yrs old. Recently during a snow and ice storm the soffet under the bay window was torn away from the house. Realizing the house is old, we asked to have it looked at by insurance company. LONG story short, claim was denied due to age rot, (who would know that) till if fell off, and at present this 90 yr old woman pays 1400 per yr to her insurance co, never had a claim, only receives 940.00 monthly from SS. They assses replacement of her house at 490,000, YES thats correct for her wood framed victorian home. SHE has NEVER IN 40 yrs put in so much as a broken nail claim!
come on really, what are these elderly paying for if they can't get some form of help WHEN it is needed! would the insurance RATHER see it go to a condemned building in the future? what are insurance people doing 490,thousand! Let's just get the soffit fixed, we aren't looking to scam the insurance but if you figure what she has a paid in all these yrs, is this going to really affect them? fix the lady's house! Talk about THIEVES!
claim denied due to age/rot. how is a 90 yr old women going to know that!
Nancie of Topsfield, MA February 24, 2009
I had a car accident in January 8, 2009. The car was behind me tried to by pass then turned around and hit the corner of the driver side on my car. She tried to run then I horned a lot to stop her. She then stop and said SORRY. After that we exchanged the information.
I then reported to my car insurance and T. Carr was my claim holder. I've called her many times and left my messages, she never have called me back or responded my call. What a such person and business, only want to get the monthly pay check and don't want to get involve when we need it most. Why should I buy the car insurance for?
I am waiting for the deductible to bring my car to fix.
Michelle of Bluffton, SC September 8, 2008
We bought a Homeowner's Insurance Policy in July, 2005, for a one-year term. We received a cancellation notice on September 4, 2008. The reason given for cancellation is our dwelling's closeness to the coast. The insurance underwriter had all pertinent information, including our address, before the policy was issued. We have never made a homeowner's claim.
A lot of wasted time. We cancelled our insurance through American Security. I don't know that we will be able to get another policy without paying significantly more, or with comparable coverage. Our mortgage company requires insurance and the premium was paid in full through our escrow account.
Paul of Clifton, NJ August 22, 2008
I was made a payment on line. Somehow the payment came out three times. This caused my checking account to be chargerd 68.00 because I did not have money to cover it. I faxed all the paper work on 7/30/08. They never received it. I again faxed it on 8/2/08 and 8/20/08.
i called on 8/22/08. The manager Chelsea Perkins told me to fax again. Then she told me she found the oringinal fax from the begining of the month.
After all this work I was told to call back as soon as possible because they would be to busy on Monday to help me. i was then told when I called I was not getting a refund of 68.
I am struggling financially. This company's web site automatically took money out of my account three times resulting in a negative balance. I have been a customer of this company for eight years. i never had and online billing problem. The fact I got the run around from this company infuriates me. Then to tell me they will not pay for the mistake is worse.
Mildred of Capitol Heights, MD May 22, 2008
A gentlemen phoned and informed me that he could give me a better rating on my home owner insurance than the company I was using. He was from Travelers, he quoted me a price and it was cheaper and I asked if the insurance had total coverage as my present insurance, and he insured me that it did.
I recently found out differently this May 13th when I had a flood in my basement because my electricity went out for hours and my sump pump was unable to work. I phoned travelers, they informed me that I had a 1,000.00 deductible, I was shocked, then they had me call all of these cleaning companys to extract the water from my home and even adviced me to go and have the carpets removed due to the odor and mildew.
I waited on an adjuster for 2 weeks to contact me, when he did he told me that I did not have a backup sump pump insurance so they could not pay for my loss. I have paid 1,400.00 out of pocket, and owe the contractor another 3,000.00 of which I don't have. The adjuster MJ said to me maybe you can make payment arrangements with the contractor. I told him if the agent had made all necessary arrangments to make sure that I had the exact insurance coverage as I did with my last insurance company, I wouldn't be worrying about this.
I pay insurance am broke and am living in a mildew wet dirty unliveable environment. Guess what they don't care. They told me that my area was considered a disaster, but who gets paid? I need help to have my beautiful home restored to its original state, and I don't know how I'm going to do it.
Water damage, in three rooms, mold, mildew and damaged furniture and floors. My home is ruined.
Arnold of Melrose, MA May 6, 2008
I just rented a car from Budget and accepted their offer of gas coupons, etc for joining. Was shocked to get membership kit to see it was run by Travelers Advantage, part of Trilegiant Corp.in Trumbull,Conn. Had problem before trying to get them to cancel membership. Had to put stop payment with CITI and get new credit card. Any complaint to Budget bonus dept. is automatically transferred to TA.Budget Avis is obviously a front for TA and receives cut of membership fee.
None yet. Unless my cancellation request is not honored this time.
Sokros of Morgan Hill, CA April 21, 2008
The sneaky package deals from travelers advantage siphoned money from my bank account 10 dollars a month for the past couple of years without me knowing. they will reimburse the last few months but not the rest.... first google result on keyword travelers advantage is rip-off they should be shut down immediatley
they are costing thousands time & money by siphoning off minute amounts of money... there are cases of them still withdrawing from accaounts even after calls to cancel please dont call me....but im sure youve received email from others with the same complaint.... sneaky package deals from travelers advantage siphoned money from my bank account 10 dollars a month for the past couple of years without me knowing. they will reimburse the last few months but not the rest.... first google result on keyword travelers advantage is rip-off they should be shut down immediatley
Dennis of Bloomfield, CT April 6, 2008
On the 17 of November 2007 my vehicle was vandalized and quite a few items was stolen which include the following (1) lap top ( 1) leather jacket (1) digital camera (6) driving caps (1) leather pouch with 300.00 cash about 30 to 40 Cds (1) gps system .I did filed a report with HPD and was given a case number .On november 18 i filed a claim with my property insurance (the travelers)and so far they has refused to honor my claim .Would you be so kind enoug to look into this matter for me please thanks so much
Omar of Tuscumbia, AL March 6, 2008
My wife and I filed a claim for hail damage on our roof. We got estimates from 3 different roofing companies and all agreed the roof needed to be replaced. The claim adjuster set up an appointment with my wife but he decided to show up a day early with out contacting me or my wife. He left a message stating he did not see any damages just nails that needed to be hammered down. I called the adjuster to inform him I did not agreed with his assessment and I wanted him to show me with the roofer to reassess my roof. The adjuster and the roofer set appointment time but the claim adjuster tried to come a couple hours ahead of the scheduled time. The roofer showed the adjuster all the hail damage, marked the spots and lifted the roof shingles where there was damage to my roof and boards on my roof. The adjuster said he did not agree with the roofer and felt that the roof needed minor repairs. First time he inspected the roof he did not see any damage. Now it need minor repairs. After I rejected his offer to patch up my roof. I informed him I would have to get some legal advice about the matter.
I have suffered physical damage and loss time from work trying to get this matter resolved. Please have someone to contact me for some legal advice.
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