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Mildred of Capitol Heights MD (05/22/08)
A gentlemen phoned and informed me that he could give me a better rating on my home owner insurance than the company I was using. He was from Travelers, he quoted me a price and it was cheaper and I asked if the insurance had total coverage as my present insurance, and he insured me that it did.
I recently found out differently this May 13th when I had a flood in my basement because my electricity went out for hours and my sump pump was unable to work. I phoned travelers, they informed me that I had a $1,000.00 deductible, I was shocked, then they had me call all of these cleaning companys to extract the water from my home and even adviced me to go and have the carpets removed due to the odor and mildew.
I waited on an adjuster for 2 weeks to contact me, when he did he told me that I did not have a backup sump pump insurance so they could not pay for my loss. I have paid $1,400.00 out of pocket, and owe the contractor another $3,000.00 of which I don't have. The adjuster MJ said to me maybe you can make payment arrangements with the contractor. I told him if the agent had made all necessary arrangments to make sure that I had the exact insurance coverage as I did with my last insurance company, I wouldn't be worrying about this.
I pay insurance am broke and am living in a mildew wet dirty unliveable environment. Guess what they don't care. They told me that my area was considered a disaster, but who gets paid? I need help to have my beautiful home restored to its original state, and I don't know how I'm going to do it.
Water damage, in three rooms, mold, mildew and damaged furniture and floors. My home is ruined.
Arnold of Melrose MA (05/06/08)
I just rented a car from Budget and accepted their offer of gas coupons, etc for joining. Was shocked to get membership kit to see it was run by Travelers Advantage, part of Trilegiant Corp.in Trumbull,Conn. Had problem before trying to get them to cancel membership. Had to put stop payment with CITI and get new credit card. Any complaint to Budget bonus dept. is automatically transferred to TA.Budget Avis is obviously a front for TA and receives cut of membership fee.
None yet. Unless my cancellation request is not honored this time.
Sokros of Morgan Hill CA (04/21/08)
The sneaky package deals from travelers advantage siphoned money from my bank account 10 dollars a month for the past couple of years without me knowing. they will reimburse the last few months but not the rest.... first google result on keyword travelers advantage is rip-off they should be shut down immediatley
they are costing thousands time & money by siphoning off minute amounts of money... there are cases of them still withdrawing from accaounts even after calls to cancel please dont call me....but im sure youve received email from others with the same complaint.... sneaky package deals from travelers advantage siphoned money from my bank account 10 dollars a month for the past couple of years without me knowing. they will reimburse the last few months but not the rest.... first google result on keyword travelers advantage is rip-off they should be shut down immediatley
Dennis of Bloomfield CT (04/06/08)
On the 17 of November 2007 my vehicle was vandalized and quite a few items was stolen which include the following (1) lap top ( 1) leather jacket (1) digital camera (6) driving caps (1) leather pouch with $300.00 cash about 30 to 40 Cds (1) gps system .I did filed a report with HPD and was given a case number .On november 18 i filed a claim with my property insurance (the travelers)and so far they has refused to honor my claim .Would you be so kind enoug to look into this matter for me please thanks so much
Omar of Tuscumbia AL (03/06/08)
My wife and I filed a claim for hail damage on our roof. We got estimates from 3 different roofing companies and all agreed the roof needed to be replaced. The claim adjuster set up an appointment with my wife but he decided to show up a day early with out contacting me or my wife. He left a message stating he did not see any damages just nails that needed to be hammered down. I called the adjuster to inform him I did not agreed with his assessment and I wanted him to show me with the roofer to reassess my roof. The adjuster and the roofer set appointment time but the claim adjuster tried to come a couple hours ahead of the scheduled time. The roofer showed the adjuster all the hail damage, marked the spots and lifted the roof shingles where there was damage to my roof and boards on my roof. The adjuster said he did not agree with the roofer and felt that the roof needed minor repairs. First time he inspected the roof he did not see any damage. Now it need minor repairs. After I rejected his offer to patch up my roof. I informed him I would have to get some legal advice about the matter.
I have suffered physical damage and loss time from work trying to get this matter resolved. Please have someone to contact me for some legal advice.
Fitzpatrick of Mount Laurel NJ (12/04/07)
I enrolled with Travelers Advantage for one year. I had to call twice to ensure that the renewal membership was cancelled. Recently, they billed my credit card for one year membership without my consent or knowledge, but I saw it on my next statement. When I called on November 28th, they would only agree to refund part of the amount charged and I would have to wait two weeks.
Brian of Galax VA (12/04/07)
Eric Flemming is the agent from Travelers that I've been dealing with. He's trying to make me take less than my car is worth. The Kelly Blue Book value was $2,985 and the NADA value was $3,150. Travelers Insurance is offering me $2,300.
T of New York NY (02/24/06)
Payments on my policy were maintained and paid by JP Morgan Chase automatic bill payer.
One day I get a check for my premium back in the mail and a letter saying my policy had been cancelled. I never received notice of cancellation, nor refund of paid premiums (if they keep the premiums and cancel before you need it, it is obviously a windfall to them and a loss to you). I called the gentlemen and indicated that if an accounting showed they missed an automatic payment then it would be paid.
Nope they said, cancelled. I think any company worth its salt would reinstate based on a tender of premium particulalrly where payments were made automatically. Here, no notice of cancellation with a chance to cure was ever received, no notice to the required third party (to prevent this from happening) was received, and yet the company refuses to reinstate. This is an unfair windfall - they have been taking my premiums for ten years, and now give me the international sign of friendship? My understanding is if they cancel before a pyment is made, they need to return ALL your premiums plus interest. This also seems to be a fraud on the consumer. HELP!
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Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
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