State Farm Homeowners Insurance

Seven years ago, I called State Farm and told them about my roof leaking. It caused much damage plus the chimney was falling apart. Since I didn't know anyone that could repair this, my agent recommended a company. This company has since gone out of business. State Farm would only patch our roof. The company did a horrible job and chose the wrong color. In addition, I initially had a brick chimney and they put spackling on my chimney. At the bottom of the chimney, they put four pieces of sheet metal and glued it down with big globs of glue. It has now begun to leak again. We have had hail and there is some damage to our roof and our pavilion.

We called a roofer and he confirmed this. I called State Farm and it took forever for the adjuster "Paula **" to come and check out our roof. She had an attitude from the beginning. She wanted us to work on her time. She indicated that it was dangerous for her to come at 5:00 p.m. and get on our roof. She insisted that we take off work and meet her at 9:30 a.m. to 10:00 a.m. Next, she was not happy that we lived in Haughton and made it perfectly clear. My husband and she fought for over 2 weeks on a meeting time. My husband had made a comment that this adjuster "Paula **" would probably say this is not covered.

He finally met with her this morning and she agreed that there was some hail damage along with the company had indeed botched up the repairs. She left and called a couple of hours later. She informed us that this is not covered! I have decided to take on State Farm. If we the people allow this to happen, it will continue. I will be seeking an attorney. I will tell everyone what a horrible company this is. I have been with State Farm for over 30 years.

We sent a claim in the amount of $157.23 for chairs damaged as a result of hail storm. We received a check for $50.16. We contacted our local office (Steve **). They checked and said we had already received compensation for chairs in the amount $167.19. I then talked to Jen at 877-362-3598. She gave us the same information. We had never made a claim before this. We thought the checks we received previously were for the roof damage, and that it was necessary to submit actual bill for personal property. We have never had a claim that has not resulted in a hassle. I think this one was the straw that broke the camel's back and that we will need to seek insurance from another company.

In the meantime, we will be having this matter referred to our lawyer. We have homeowners insurance, rental insurance, and insurance for four vehicles. I would think we would have better representation considering the amount of years we have been with State Farm and the number of policies we have with State Farm. Needless to say, we are very disappointed in both coverage and understandable explanations. We will have our attorney contact you in the near future.

State Farm is cancelling our homeowners insurance (6/22) after 20 years of no claims. Why? Because their third party property evaluator evaluated the wrong house, which is an abandoned house next door. Of course, this was after my wife objected to something about our son's car insurance. Bye, bye State Farm. I hope to encourage others to kiss you goodbye. Go Youtube, Twitter or Facebook!

I have been with State Farm for over 35 years, 25 with the same agent. I have had some unlucky events with weather - roof damage last year (replaced roof), lightning struck a tree in 08 ($500 paid) and this year, lightning again in March, $3600 paid. All of these, I have no control over. I got a letter saying they were dropping my homeowner's insurance too. Many claims, what was I to do? Let my home stay damaged? I have 3 life policies, 2 cars, a camper, and an off road UTV with them, and do they really think I am not going to pull all my business from them? Guess I will be making another insurance company happy in the next few days.

We have had storms like everyone else. We have had hail damage to the roof and the claims adjuster said there was no hail damage. I am confused because the house to my left and to my right, along with 5 other houses, had hail damage and their roof has been replaced. I have been with State Farm for 34 years and this is how a long term customer gets treated.

While on vacation last summer, valve broke in laundry room and flooded the kitchen/family room, living room, bathroom and closets. This was on 7/31/2011. We did not hear from the company for three months and had a bad adjuster. They finalized the repairs on 4/9 as per final photos. No funds to do repairs in our hands. I got a check on 3/29/2012 that almost covered expenses incurred to get the project going.

We now have a Demand Letter from A-One carpets for about $8,000 dated 3/6/2012 and have not heard from company on how to resolve this major issue. This action has caused us stress as we feel our financial credit rating is in jeopardy. State Farm was not for us at all. Claim # was **. Tyrell ** was my contact and has not called me to explain why he won't settle this bill.

We had two weather-related (wind & hail) claims; one in 2008 and one in 2011. We received a letter from them stating that as of May, we would no longer have homeowners with them - they were canceling our insurance because of the two claims. Really? They are weather-related! Wind and hail! Not neglected home! We have had all of our insurance with them for 6 years. I thought that's why you pay insurance, in case you have an unexpected event, you would be covered not cancelled! Home and 2 vehicles and travel trailer. So since they are "not renewing", when we try to get insurance from anyone else, it has increased $800 plus a year. And since we no longer have multi-policy homeowner's insurance discount, our vehicle insurance is going up $700 plus a year! Very disgusted with State Farm especially since they take employees on trips and they get nice bonuses... at my expense.

I had a very bad experience with a State Farm agent (Name: **) last Saturday, April 14th, 2012. I sent my wife some days before to request information about a Flood Insurance Policy. He did not provide the information but he filled out the papers and the premium fee was deducted without giving me the opportunity to read the policy. He informed her that their schedule is from Monday to Friday--not including Saturdays. He accepted a meeting on Saturday, April 14th, 2012 to sign the policy at 12:00 noon. I am unable to go from Monday to Friday due to my work schedule.

The office is located on 948 West Hallandale Beach Boulevard, FL 33009. I also lived in Hallandale Beach and was waiting for him at the scheduled time. He did not appear until 1:00 PM and I told him that I was waiting for him outside for about 50 minutes. His answer was very rude and told me that if I was not happy, he was ready to cancel the policy. I accepted and he started to scream. He showed a very violent temperament and refused to answer my questions.

Finally. I accepted to sign the papers because at this point, I was very afraid of him. The real reason why I cancelled the policy is the bad customer service experience not because of another agency as what he wrote in the paper. This is to let you know that I was not treated as a customer and was not given the right to ask questions. I am complaining about the way State Farm agents treat customers. One hour before, I was ready to transfer all my policies to State Farm.

We had a pipe burst last year and State Farm paid a company to dry the basement and replace the carpet. It was a really small claim. They just sent through a $579 increase in my premium, which was roughly $1600 annually. Wow! They are a good company as long as you don't ever need to file a claim and just want to keep handing over your money.

I have had home and auto insurance with State Farm for about 30 years. My home policy has been with them for 19 years. Recently, I filed a claim for roof repairs and it was denied. State Farm has never paid a claim for me for repairs of any kind for my home. When I did need their help, my claim for a roof repair was denied. I complained to my agent, Bob **, and never got a response from him or his office. My contact at the office, Christy, told me that ** would call me because he would be "so concerned" about me as a good customer. Well, I never heard from ** and when I called Christy again, she never returned the call.

I was told to contact a Mr. **, the VP in charge of State Farm agents. I contacted him via email and did not hear from him either. What I did get from State Farm was a letter stating that they were going to cancel my coverage in April 2013 if I did not get my roof repaired. Instead of Bob **, ** or Christy calling me back to deal with me personally, they decided to send me a letter of cancellation because I "dared" to question them regarding how they were treating a customer in good-standing. For 19 years, State Farm has received more in policy premiums from me than they were ever going to pay out to have a roof replaced.

I would suggest that when looking for insurance from "any" company, consider that, if you should ever need to file a claim, they possibly will not cover you. They will make up any excuse to not pay out, even if you have faithfully paid your premiums to them. There is no such thing as loyalty to customers from companies, so don't be loyal to them. Don't stay with any company for 19 years. These companies, like State Farm, have no integrity.

Water damage from overflowed commode. Water overflowed from master bathroom commode flooding both house bathrooms adjacent to each other, master bedroom and adjacent hall. I reported to State Farm as soon as I returned home approximately three hours as commode was last used. State Farm sent a crew Serve-Pro to clean up water. After they left, I discovered there was $500 missing from my residents. The agent stated the missing money would be of a different claim, theft, which was not covered under my flooding insurance and had a separate deductible of another $1000. Upon getting statements, the adjuster cut cost and refused to replace some of the damaged carpet, avoided my calls, stated my contractor had not called. He became rude and abrasive and hung up on me several times in trying to get the insurance to cover damages. If State Farm is like a good neighbor, I sure would hate to have a bad neighbor. I had enough problems with the flooding and even more with trying to get it fixed by State Farm. They like to get the payment, but they don't like to fix your property back as it was. Stay away from this one.

I received a letter post dated 3/30/12 that the homeowner policy after 22 years would be canceled. Based on claims in the last 13 years, the amount of money paid out doesn't add up to the amount I paid out on the policy over the years. The decision to cancel my policy says a lot about the type of company that screws good people in hard times.

State Farm stopped my coverage over a misunderstanding - On February 1st 2012, State Farm at The 2500 Memorial Boulevard, Murfreesboro, Tennessee mailed me a notice that read: We can no longer give you coverage as of April 21st 2012; you will no longer be covered by this policy.

They mailed a message to my mortgage company which is Midland Mortgage, P.O. Box 26648 Oklahoma City, OK 73126-0648. My loan number is **. The State Farm policy covers my Mobile Home plus 5 acres at **, Sadieville, KY. Their agent here is Becky Jordan Insurance Agency, Inc. 749 S. Broadway, Georgetown, KY. I bought this property in 1993 on an FHA loan, which at that time was covering Single Wide Mobile Homes; ours is a 14' x 70' North River single wide You cannot do this now. Fannie Mae no longer finances single wide homes.

I called the Georgetown, KY office of State Farm and asked if I was entitled to a new mobile home 14' x 70' to replace this one as it had been struck by lightning and the bolt fried a whole bunch of the socket outlets and light/wall switches and when the inspector came out to look at the home, he gave it a Scrap Title' rating. The Georgetown office said I was not going to get a new home because they had the program of sending an electrician to us and fix the electric wiring to a "back to original" 100% fixed. We did not file a claim because it was easier and a lot cheaper to pay my stepson, Mr. Israel ** (age 30) to fix it all and he did.

Now, here's the crazy part. State Farm sent out an inspector to look over my property and they reported that there were siding panels missing. OK, so what? We were committed to replacing all the inferior building siding panels with Lowe's of Georgetown's much better siding and it ain't cheap. But we have money (thank God) and we know how to rebuild such a mobile home. The next reason for our policy termination by the State Farm inspector was, "Your disposal of trash effort needs work. This does not work for us." Well, I'll be damned. What about that? I don't see piles of garbage bags contractor grade all over our yard. What I see are worm beds under same trash bags that contain worm food.

By cancelling my homeowner's policy, State Farm put me in jeopardy with Midland Mortgage. I've been here 19 years and never filed a claim for the first ** thing. We prefer to fix stuff ourselves since we know how and quicker. All the live bait we produce here are seasonal crop, just like corn and soybeans. And to wait for an insurance claim to fix anything, will drag us down and cost us money. There is no such thing as spare time in this business. Now I wait for the 15th of April 2012 which is the day our agent here in Scott County, KY said she would come out to our property and take photos which might cancel out the loss of coverage with their company. So the jury's still out on this one. I will let everyone on this site know how it turns out.

After my stepfather was found passed away for seven days in his house, we filed a claim to have the house cleaned with State Farm. They did pay for the cleaning of the bedroom where he was found. But when I asked if they would pay to have the entire house cleaned (as two cats were locked in with him and urinated on the carpets), they said no, that it's not covered. I explained that the cats urinated in the house due to the fact that he had passed away. The claims adjuster explained his decision to me as follows: "If you left dogs in the house and went on vacation for a weekend, then the dogs went to the bathroom in your house. State Farm would not pay for that cleaning either."

I explained to him that death is not a vacation, so then he said, "If State Farm paid to clean the whole house, they would not be in business as they have so many of these types of requests." This guy was impersonal and about as stupid as I could imagine. His on-site claims adjuster told me, "I cannot negotiate with you as you are not the executor." I reminded her that the executor is assigned three months after the death through probate and we could not wait three months to clean up the house. She did not seem to understand this simple concept and process either, making the situation even less manageable.

I have a State Farm homeowner's insurance for many years thinking that it is a reputable and good one, only to discover a reality that it is indeed only a false statement. We had a hail storm in Rockford that had damaged a lot of roofing in our neighborhood, including all homes surrounding ours. And when we had filed a claim for our roof, an adjuster came in and claims that our roof is aging and that was the problem; as such, they denied the claim. When we objected to that, another adjuster came in and of course sided with the first one.

It seems that it is their normal action that when the first reject the claim, the second will side with that claims in most cases. And all the neighbors fortunately have different insurances and had their roofing replaced. I definitely will be looking to a different insurance that really cares about their customers and not like the one that pays millions on their ads and does not stick to their words. I am not only dissatisfied, but very angry for being fooled in that manner.

State Farm dropped me after 40 years of paying: I moved to Shreveport in 4/2008. The transformer near my backyard blew up and caught fire, burning my yard, fence, and trees. SWEPCO said they would pay, but I guess State farm didn't bother going after it. Then a storm came through in 10/2010 and damaged parts of the deck. And a month later, my fridge's icemaker broke and leaked water throughout the kitchen. Why do I have to pay for insurance if they are going to drop me when I need it? I am so upset. I have always used State Farm, even though they are more expensive than others, because my entire family uses them. I am so upset and don't know what I can do about this.

I contacted the State Farm Agency in Palm Springs to get a quote on homeowner's insurance. The person answering the phone would not transfer me to an agent until I answered several questions. The last question I was asked was if I had any claims to any insurance agency in the past 5 years. I said that I had one in the 63 years I have been on the earth and that it was 14 months ago. I was told "Sorry, it is our policy not to write insurance if you had a claim in the last 5 years."

This is out of step with others in the industry I have contacted. She then referred me to two other agencies that would "help with these types of accounts." I told her that if this was how they treated new business, I would be concerned if they were my insurer and I had to file a claim. After reading the experiences here, I can see why they serve little purpose in the insurance community.

I was doing some shopping around with insurance companies and the one that stood out to me during our phone conversation was State Farm, an auspicious beginning to an ominous and deleterious ending. Yes, the title says it all and you now probably see where this is going. I was cajoled by delusions of grandeur. They told me over the phone they could save me hundreds of dollars in monthly costs. They spent time going over my records, told me how much they could save me for my house, cars, RV, etc. It all sounded so wonderful. So I booked a day to meet and sign the contract, cancelled my old insurance policy and headed on down to their place of operation. Little did I know I was booking some theatrical act and not just a mere occasion to sign some insurance policies.

It started out with me entering the office and seeing our agent talking to the owner of the place. Soon enough, we're hearing little sweet oopsie lines like "Oh, we didn't see these two tickets", "oh, that other guy didn't add your other son on this policy". Here's how much we can save you now, 20 bucks. Let's refresh this 20 bucks at the meeting vs 300+ when talking on the phone. The old bait and switch theatrical act, how comical it is?

My previous insurer dropped me with no notice for late payments; never excessive but late and always paid in full. I signed up with State Farm about 10 months ago. I made two payments each for six months of coverage. This past July, storms took off my roof and there were some interior water damage. State Farm took so long to send an adjuster, the interior damage got worse so it was a sizable claim for over $8500. Earlier this month, I received a letter that they are dropping me because of a 2010 claim with my other agency that did not result in any money being paid out (an inspector said the damage was less than my deductible) and because of the size of this claim within the first year with them. They will not reinstate me and being dropped will make it harder and more expensive for simple homeowners insurance.

On March 23, 2011, there was a bad hail storm in Irwin, PA. I had my roof inspected and the roofer told me it was worse than 60% of the roofs he looked at. I later filed a claim with State Farm. They sent an outside adjuster in twice the same man, who appears to me he chose only places on the roof where hail damage was not visibly found. Maybe he looked at one shingle, I don`t know but he surely wasn't looking for damage. For the first time in 34 years, I filed a claim with State Farm. To add insult to injury, everyone I know who didn't have State Farm got a full roof replacement. Well, I guess we could say the storm just had to miss my house. As a result, I know State Farm is not a company you can trust, not a good neighbor. So whatever I can do, I will. First, I will cancel all my policies with them and take it from there.

State Farm denied roof claim. First in December 2011, I reported a leak to State Farm insurance. An adjuster came out and advised that she didn't see any issues with my roof and was not sure why it was leaking. I had five(5) roofers come out and all five (5) advise me to call them back because I had serious storm and wind damage. I contacted them again on Feb 1, 2012 with an estimate and ask them for a reinspect. They gave me the runaround for over a week. Finally, they called me back and scheduled another inspection for a week later, then cancelled it and moved it another week. Finally on Feb 20, they met with my roofer and despite all the issues that were pointed out to them, they denied the claim again, saying "we don't see a roof issue." I can't wait to cancel all my insurance with with them - four cars and a house!

We had a leak, have called several plumbers. Then we remove the bathroom cabinet to find where the leak was coming from not trying to hide anything. To our surprise there was water damage. Mold. We called State Farm to see what help we could get. We spoke a very nasty lady name Terri, so rude to me, I asked for her Boss. The rest is history. They sent a guy that has been with the company for a long time, so Phil says and the adjuster denial I claim. The damage is too old. The problem with that is we just found out how bad things really was when he came and move dresser and other stuff, things that none of the plumbers has done. For the water damage old or new my insurance should paid for it. Stop treating claim in the manner that they did us. State Farm has to do better. With the way that they talk to folks it is us today but I do know that the worm do turn.

I had a plumber, and had leak detection done. It was determined by him that the leak was in a slab in main water line. The plumber said he has done about 80 jobs with the same issue, and State Farm paid the claim. I called the agent, and talked to the claims department. Both said it is not a covered claim.

My family has been covered by State Farm Insurance for over 30 years. Recently, we did a whole house remodel. Since contractors were in our house while we weren't there, personal items were stored at a relative's. The personal items included my jewelry which was scheduled under a separate personal articles policy. When unpacking, I couldn't locate the jewelry. Contacted SF, they said that they couldn't cover the loss since it was over a year since I actually saw the jewelry. The loss adjuster was extremely arrogant and rude. Shortly after, I received a denial letter that quoted my policy to back up the denial. Only problem was, the letter clearly stated that my policy considered the jewelry lost upon discovery. This meant that the date of loss was the day when I unboxed everything and realized that the jewelry was missing, not the last known time I saw my jewelry, which was the date that SF considered the items lost. I contacted the state insurance commissioner. State Farm was reprimanded by the insurance commissioner and ordered to pay my claim. End result: I am now in a better state. I no longer have coverage with State Farm.

In May 2011, we had a massive storm. My home was damaged. State Farm was the insurer. They keep sending out different amounts on damages, and have actually taken out a double depreciation, and double deductible, and refuse to honor the claims. Their refusal left me homeless, because the repairs had to be stopped, due to lack of funds. I talked to them far too many times, sent them every single paper they asked for, and that was done several times. It seems they keep misplacing the paperwork. Another lesson was learned today, just one more in the long list of lying companies.

Do not trust State Farm to pay your homeowner damages claim! They still owe me almost $1,800, and now they are saying I haven't sent them anything at all. It is interesting indeed. I have copies of all they asked for, and their letters that they demanded even more papers! Now they say I sent nothing. It sounds like lawyer time. If I have to go to lawyer, I will ask for a lot more than what they actually owe me, plus all legal fees. Now, I just have to find a lawyer to take this case, with no money to start with. I am ** once more.

My State Farm agent died after being my agent since 1985. My policy was moved to another State Farm office without my permission. I have had a working relationship with the staff in my old agent's office. I did not want to be changed to another office. I talked to the new agent and requested to have my business moved back to the office I had had business with since 1985; he did not do it.

That was several months ago. I have called again and spoken in great detail to a member of his staff requesting that my policy and service be returned to the old office. The main manager Si ** was busy and could not talk to me at the time. He called and I was not able to answer my phone and he left a message totally not directed to my demand. I called again this morning; he is out of the office. He has a cell phone but they do not give out that number. I am being given the run around here. All I want is to be able to work with the people that I already know. I want to be moved back to the office I have worked with since 1985.

I have been trying to understand why State Farm is raising my insurance policy each year. I have not had a claim with them since 2003. But my policy is increasing yearly with no explanation from the company. All they can say is that it is because of crimes in the area and inflation. Everyone is experiencing this, but I have not had any breaking at my home. I should not be paying for others who do not have their home secured.

I had hail damage to my home about May 2011 and submitted a claim.

Tom failed in his fiduciary responsibility to put his client's interest first by grossly over insuring me in order to garner personal profits, by insuring my home for 2x its rebuild cost.

A tornado in 2008 damaged our new roof and we contacted State Farm right away .They never fixed it and just tried to repair it. The repairs never held and we still have our roof leaking. We are now being canceled by State Farm because our roof leaks. 38 years and four policies with them. This had gone into well over a hundred calls and I have the Personal number of Ed Rust - **. I was told that he answers in the very early morning and late evening. I haven't had him return my call yet, but Bloomington executive source said this is his private phone and someone will answer.