MetLife Billing Problems

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Lorrie of Staten Island, NY writes:
I had purchased two life insurance policy's. one variable with mutual fund investment and the second,a term policy both for my husband and myself. These applications were signed in August 99 and it is now January 2000.

The agreement with Metlife was not to take any monies from my checking account and that statements were to be sent to my home monthly. The agent that I dealt with had taken a maternity leave and therefore another agent was assigned to deliver these policies. I have NOT recieved these policyies and have made several phone calls to Metlife with my concern.

Metlife has been taking monies from my checking account since August, which I didn't authorize them to do. This is very unfair to me because I phyically don't have the policy in hand. Nor do I know where these investments are going; no statment has been issued to me on a monthly basis.

This is a potentially serious violation of securities and insurance law. Lorrie should contact the New York State Insurance Commissioner and the Department of Consumer Affairs.

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