J.C. Penney Life Insurance

I have tried on several occasions to get a copy of the payments made on my policy for the past five years. I also asked for a beneficiary form to change my beneficiary. I made a request in October 2011 and January 2012 and have not had a response from the company.

Kenneth M. **. Policy numbers: **. Certificate number: **. Policy number: **. Certificate number: **, **. Both of these have the same policy number. I am Kenneth's niece, who resides with him and I am his caretaker. Please contact me with any information you may have.

Mother passed away 10-2007 and had told me she took out a life insurance and listed my daughter as beneficiary. I finally found some papers about the insurance and it was J.C. Penney life Insurance Policy #** at 2700 W. Plano Prkwy., Plano TX 75075-8200. Mothers Name # **. She had the same address as I do. I don't know where to start, can you help me determine more about this?

I called J.C.Penney Life Insurance Co. a while back and asked them how do I receive the money from my grandmother's policy which I am the beneficiary of. My grandmother passed away February 04, 2004. When I talked to someone, they stated her policy had elapsed. My grandmother paid on this policy since I was a young girl. I am now 28 years old. They were suppose to get back with me. It has been over 6 years. I have as of yet to hear anything from anyone.

My godfather left me the 1993 life insurance then he died on year 2000. I wrote the insurance company for any claims and they said that the insurance has been terminated and lapsed, they promised me through phone that they will give back the amount of money that has been paid plus the dividends and interest since the company name has been change. But until now, we haven't heard about them.

My mother had insurance through this company for years. It was brought to my attention, when we learned she had brain cancer, and I was to be the one handling her finances. I asked her about the insurance chrgs from JC Penney's, she informed me, it was accidental ins. So as I discussed this further, with mother, we decided that it was no longer needed. Upon reaching the Insurance Co. I discover that she had been paying for her ex-husband for years, as well. Noting that they had been divorced for years. By this time mother was unable to talk. So I asked the Ins Co., if she could get a refund for amount paid into her ex-husband's insurance. And I was told, that all I needed to produce was a copy of the divorce decree and they would refund all monies. This started in May of 2007.

We buried mother Sept. 20, 2007. Four months later, after masses of calls, faxes, letters sent, hours, days, weeks on the phone with this company. Still no refund. After they learned she had passed, I was told her refund pymt went to JC Penney balance that she owed! The one thing I learned, was that Stonebridge Life Insurance Company is owned by none other than GE !

Need I say more?

I received a call at my workplace of all things from J.C. Penney Insurance telling me I am covered for 3 free months of whole life coverage. They stated "let us send you some materials in a package to review and after you read it, if you don't want it, you can call us and cancel". Now that just doesn't sit well with me, especially with the J.C. Penney name written all over it. I declined and the woman quickly read me off an 800 number if I had any further questions. I didn't even have time to write the 800 number down.

Why would a company offer you the time to read their materials but then charge you if you DID NOT want the coverage. That's just bad business. I'd read the material, but it's totally up to me if I don't want it. If I failed to contact them after reading their policy, they would automatically charge my J.C. Penney account. And that's where the trouble lies folks. I've been through this before and always, always, has there been months of phone calls trying to cancel something. Why can't consumers just be able to read the material and not have to commit - it's unbelievable. I have no respect for J.C. Penney, especially in these difficult economic times.

It's only been 30 minutes since I received the call. I called an 800 number but got a man from Texas at their J.C. Penney insurance office there. He apologized, but there was nothing he could offer me as far as who to continue to contact. I am quite upset that they chose to contact me at my place of employment. Let's home the woman who phoned initially doesn't send me that damn package - or I'll be up to my ears in trying to clean up another mess.

I have a life Insurance with J.C. Penny that was changed to Stonebridge I don't know why. Anyway I'm paying $9.76 per month which is taken of my bank account at the National Bank in Chicoutimi, Qc.

My problem is, that I lost my policy contract and I don't even remember how my coverage is. Can you provide me with a copy of that contract?

Please contact my either by phone or by email or mail that copy to me if you can.

Insurance that I did not request, 7.95 shows up on my credit report as dilquent, reducing my credit rating.This must be some kind of scam.

Just received a cover letter and Certificate of Insurance from the above company, but it reads customer of: Discover Card. I have no recollection of ever signing up for this insurance, and yet the policy number is listed to Greenwood Trust Company (as the policyholder) with an effective date of 6-02-99 and a monthly premium of $9.95.

Have I been ripped off for this policy without realizing it, for nine (9) years? I am quite disturbed by this. Can you be of any assistance in this matter? Thank you,

I was an employee of J C penney For more than 30 years an carried a life policy for that time and through retirement last week I reached 70 years old. The day before my birthday I recieved a notice that my insurance was canceled I had been paying $57 A MOUNTH FOR now Im an old man and no life insurance thanks to J C Penney I could have put all those prem. in the bank for those years and had enough for burial at least.

Old and no burial insurance.

J.C. Penney Life Insurance offered me disability insurance for $11 per month and told me that it will be charged on my bank account. They also told me that I have 60 days to review and reject the policy without being charged after I receive it in mail. I never received any info from them, and they are charging my bank account every month. I cannot find any info about them in Canada or USA. I do not know how they have my banking info. I had to close that bank account.

They charged me $11 for over 6 months.

My mom paid $44.00 a month for this insurance for over 10 years. When she passed in April of 2002, I was told that there was a record of the insurance, but it had lasped. Who would allow a policy to lapse after investing in it for ten years? She paid $50,000.00 or more over this time period but, I as her sole heir, received nothing.

I'm still paying for medical expenses that occurred during her five-year illness through a bank loan. This has been a difficult hardship.

My mother has paid JC Penney Life Insurance for years. I tried to inquiry as to the policy after her death and they have no clue as to the policy number. A dead end and I cannot get anywhere with them.

The only life insurance my mom had has been lost.

My 05 Jeep Cherokee's dashboard lights have been flashing on and off. At times all gauges shut off. It stalled once while in a traffic jam, but I was able to restart it back up again. It has been serviced once 2 1/2 months ago for similar problem. Dealer unable to find source of problem. So far I have been fortunate, and vehicle has not left me stranded somewhere. I need some answers.

I

My wife placed an order over the phone with JC Penney. After she placed her order, she was asked if she wanted to take part in a program JC Penney offers their customers called Plan Plus, which is a type of supplimental health insurance discount program. My wife said she wasn't interested and the woman said that she did not have the ability to decline the service because membership is automatically generated by the computer and not to worry about it.

Well, my wife received a letter in the mail the other day with her membership cards and plan number. What troubled we was that I took the time to read the letter and it stated that the first 30 days of membership are free, but then your JC Penney card will be charged $9.95 a month for the service. I called Plan Plus first chance I got and when I tried to cancel it, the person continued to try to sell it to me. Finally, they cancelled it and I asked for a confirmation letter.

My reason in writing this is to warn others who place phone orders with JC Penney to not take their offer lightly, even if you decline and they say it isn't any big deal and not to worry about it. Had I not read the letter, I would have had $9.95 charged to my JC Penney card each month, which quickly adds up. I have fallen victim to a scheme like this before and refused to have it happen to me again.

I paid a balance in full and closed my JC Penneys account, I then recieved letters asking if I wanted to keep the insurance, if I did I needed to send payment with the enclosed statement. If I no longer wanted the insurance I needed to do nothing. I did not return the statement with payment yet JC Penney applied the charges for insurance to an account that had been closed. I called JC Penney and the woman I spoke with told me she did not know why they were charging the insurance but would take care of it. later I received a letter from a collection agency. (Nice way to take care of it!)

I called JC Penney, I wrote letters to them, I wrote letters to the collection agency and to this day nothing has been done and I have been dealing with this since 2001! I am contacting an attorney to find out what my options are legally. Needless to say, I no longer do any kind of business with JC Penney. I recently reeived a threatening letter from a collection agency stating that I now owe JC Penney over 300 dollars even though in July of 2001 I paid the account off in full and closed it!

I applied for a loan from my bank and was denied because of the negative mark from JC Penney on my credit. The damage has been much worse than what I can mention here.

I was paying into a life insurance policy to JC Penney Life Insurance Co. for years. Suddenly, they stopped taking my payments and I do not know what happened to the policy. It was to be reimbursed by age 59 or 60 and I do not know what to do.

My mother had life insurance policies with J.C. Penney Insurance Company and had been paying on the policy for many years through her credit card. When I called to get a written explanation of benefits I was told that the policy had been canceled. Then I was told that I did not qualify for any benefits because the cause of death did not meet the policy guidlines. I have contacted the Texas Department of Insurances and they stated that this company has defrauded many people the same way. I would like a written explanation of beneifit or denial of benefits from the compant to provide to the Texas Department of Insurance.

I have had to pay for my mothers funeral arrangements out of my own pocket as most of the insurance companies that my mother had no longer had records of her coverage. I live on a fix income as my husband passed away last year.

In 1997, as recently married grad students, we were contacted by First USA / JC Penney for a trial of JC Penney life insurance to be billed at $9.95/month to our (only) First USA credit card. We thought that sounded okay, and agreed. At the end of the three months, we had decided against it, and contacted them in the stated manner to cancel (documented). Our next three credit card statements were blank. The third month, we had three $9.95 charged, plus two late payment charges of $39.95 for the first & second months. We called JC Penney. We called First USA. We called a lawyer. The charges were eventually removed from our card, our credit report was corrected. However, not until we had threatened a major lawsuit via our attorney. We've since learned that this was the subject of a class-action lawsuit. We've canceled that card, and hold both companies at the highest contempt.

I discovered a charge on my mortgage payment for 9.95 a month under optional products When I called my mortgage company they told me that it was for an insurance policy with J.C. Penney , when I contacted them by phone they claimed that I had agreed to a 90 day free trial over a year & a half ago. Because I did not cancel it we have been paying 9.95 per month for 18 months. I have no memory of agreeing to such a thing, in fact I usually hang up on telemarketers.

We have lost $180.00 through their very sneaky tactics and we feel ripped off and very angry, I also feel like an idiot because I did not scrutinize our mortgage staement.